Reviews of Lush Cosmetics Ipswich. (Cosmetics Store) in Ipswich (Suffolk).

Lush Cosmetics Ipswich

177 Reviews

63 Comments

Cosmetics store

Cosmetics shop

Beauty supply store

Entertainment agency

Gift shop

Party planner

Party shop

Perfume store

Spa

33 Tavern St, Ipswich IP1 3AG

Description

Information of Lush Cosmetics Ipswich, Cosmetics store in Ipswich (Suffolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Lush Cosmetics Ipswich

Reviews of Lush Cosmetics Ipswich

K. R.

Today I came in store to get some of the new Easter products. A lady with copper hair was really helpful pointing out where all the products were. I was then served at the till by sally. She was really helpful and we then got chatting about other products and she talked me through all the different deodorants and also got me a few samples to try. Both were really kind and helpful, but I have to say sally really went the extra mile and gave a wonderful service. It was a lovely experience and all the staff were lovely! I love visiting lush any day, but this was truly a wonderful experience, the team should be very proud of the service they gave

A. E.

Natalie was very helpful and extremely lovely! Thanks for helping me pick some lovely bits and thanks for the chat!! Xx

H. T.

Aston in Lush (Ipswich) was the most wonderful help, super kind and friendly. Answered all my questions and I was able to leave with everything I came in for. Honestly made my experience so much nicer and we were able to have a laugh and chat at the same time. 6* if I could :)

H. L.

Came to look at Sunday opening times and was reminded by another review of some great service given to me by Alex just last weekend, really patient, understanding of my particular needs and knowledgable. Please thank her for me. Will be in again soon, hoping she can help me with my Christmas shopping. I wish she worked in every shop!

S. D.

The most wonderful experience for my daughter's 9th birthday at her LUSH party in Ipswich. Every member of staff I encountered was enthusiastic, knowledgeable and simply lovely! Highly recommend for a brilliant birthday party and shopping in general!

S. F.

Was met as I entered & asked if I needed help, told her was buying bath bombs for my daughter. She then took me to them & told me fragrance of each one, price, let me smell it. When she'd finished she said I'll let you have a think so I'll go but if you need me just call me over. How's that for service. I chose 4 bombs which were put in separate bags. I do think a layer of bubble wrap would be a good idea!! I was on my way being very careful not to break the head off my buuny bomb. Shop was clean and obviously the smell was glorious. You can get little samples of certain thing's if you want to just try before you buy. Lovely shop, if you can afford it.

C. Q.

Brilliant shop smells Lush with a great selection of products for everyone. The staff are fantastic always welcoming and ready to help with any questions you may have about their products even offering a test sample for most of the products they sell. I like that i can buy a gift card for my wife and top it up every week over a couple of months before Xmas giving her the option to choose what products she wants.🙂😉👍

A. G.

Thank you so much to all the team at Lush Ipswich! Honestly can’t thank you enough for delivering my order to me, especially during these crazy times!!! The constant communication with the staff was great in relation the process of my delivery and my order. They allowed me to chose a time & date that suited me which was amazing and very helpful!! They provided me with all the products I asked for - this was via there online page (which can be found on their social media pages). If there were any unavailable they guided me with alternatives near to the product they didn’t have. Thank you all so much, I will definitely use this service again 🌟

A. M.

Staff are so friendly and helpful and I like the way the shop is set out, it draws you in and around the products with changes at the front of the counters for new things but the shelves stay the same , so you know where to get your favourites from

k. m.

Small like a lot of lush stores are, so can be hard to move around. The staff in all lush stores pounce on you as soon as you get there and they seem to have a lot of staff to push sales. Bath bombs are overpriced, they still do so much plastic and they don't offer a refill service. They do some incentives like taking your plastic back to them after you have 5 etc but that could take months to pay off for the customer. Since trying to be more aware of my impact I've used lush less and less as I think there's better and cheaper out there.

M. B.

For such a small shop they certainly pack in an awful lot. Staff knowledgeable and very considerate - especially about discretely pointing out the product powder on my nose. They do regular demonstrations of products, such as the colourful bath bombs in a large bowl of water. If you want to create a lovely gift there is a choice of cloth wrappings to elegantly present them.

K. E.

A massive thank you to Sarah and Ashton at the LUSH Ipswich store! We work at a local charity supporting young women with low self-esteem, supporting them to learn more about and love themselves. To celebrate their achievements with us, Sarah kindly offered to run a mini self-care session with the group where they could make a bath bomb and have fun shopping for some self-care goodies! I cannot thank Sarah and her team enough, for offering to do something so enjoyable and fulfilling for the group and being so welcoming and accommodating. Ashton who ran the bath bomb making was so gentle and responsive to the needs of the young people in our group and they had a wonderful and relaxing time during this. We are so so grateful for your time and energy in providing our young people with this experience and look forward to coming back again in the future. LUSH Ipswich are an amazing team and so knowledgable about the products we all wanted to buy :) THANK YOU 🌟

l. d.

Love love love the store and all the lovely smells coming from the shop as I walk past always first on list Christmas time

C. C.

I visit Lush in Ipswich around one a month. Items can be little PRICY, but there are sometimes offers. Was amazed at the Boxing Day offers, which had the biggest queue I have seen. The girls in my life deserve little treats from time to time and I can always find something a little different at Lush.

D. C.

Rude woman on the door but once inside everything was great. Good products and friendly TILL staff.

X.

I absolutely love lush! Their bath bombs are amazing. It would be nice to see a monthly subscription on their website. Other than that highly recommend.

T. M.

Went in looking for a gift for a friend, described her to a lovely bearded man as a vegan wanna be hippy and he grabbed a little pre gift wrapped box called 'good karma' or something. The wanna be hippy loved it thanks man :)

K. L.

Lovely staff in this shop. I go every friday with my client and they're always willing to help and show us their products.

Z. N.

Really helpful staff was served by a nice lady long blonde hair can’t remember her name but she helped me choose the blue outback mate soap great sales people they don’t rush you into buying anything you don’t want they really Listen too thank you x

K.

Without a doubt the best shop in Ipswich. Customer service, products, smell, presentation - amazing. Every visit is wonderful!

o. S.

I love how you can smell that you're approaching the shop. always helpful and smiling staff, great products (love their bath bombs!)

A. M.

Very helpful and friendly staff..cant wait to try my new products. .thank you 💙

J. I.

I always experience the best customer service here! All the staff always give me on depth information about the products and give me the best recommendations! Natalie was lovely and spent time recommending the best products for my skin type as well as showing me how they all work:)

F. R.

Wonderfully helpful staff always happy to help with your skin woes! Belle & Natalie are the best!

M. L.

Lots of smelly goodness, it is a tad expensive but go on treat yourself. The staff here are always happy and helpful.

A. K.

Typical Lush. Ethical, great smelling products with over enthusiastic staff.

P. S.

Very friendly helpful staff. Took their time to find what I wanted.

K. S.

Fantastic party for my daughter - really friendly and helpful staff.

C. K.

Great service from knowledgeable and friendly staff, lovely products.

N. H.

Kind staff, very knowledgeable - can't rate them more highly

G. E.

Not the kind of place I enjoy the smell is overpowering but not horrible nice place to buy presents

H. C.

The staff are always helpful and the products are top notch

S. S.

Friendly helpful staff and great shop for helping with the environment

K. C.

Natalie is the nicest staff member in lush Ipswich. She helped me pick the most amazing lush stuff very helpful. Knows about all the products. Very nice lady x

L. H.

Staff always helpful and willing to help you find just what you want.

H. H.

Love lush customer friendly smells gorgeous

T.

Great products great prices excellent staff

J. P.

You could spend a fortune in here and leave with not much to show for it but at least you know that all products have hurt nothing in production.

w. d.

Got a free tooth sample

M.

Really amazing customer service! Helped with what I wanted

T. S.

Always go and buy stuffs👍

T. J.

Very nice staff but very overwhelming atmosphere

T. C.

Smells amazing. Fantastic staff.

C.

Smells good but busy

E. B.

Brilliant service and a fantastic shop. Thank you for making me and my daughters feel so welcome

m. h.

Great smell great shop

E. L.

Typical lush store

K. M.

Great place to work

J. P.

Expensive

f. n.

Grate

w. a.

Wicked

D. H.

Super helpful

E. M.

from the minute you walk in the shop the staff are always there to help you with what you need. Quite pricey but worth it. Great shop

p. k.

E. H.

C. G.

Served by Alex last weekend, had the best experience I’ve had in Lush Ipswich. Had some bad experiences before here with other members of staff but Alex made me feel really comfortable and helped me to find the right products for me. Would always opt for being served by her in the future. Thanks Alex, appreciate it.

D. P.

F. A.

S. G.

c. 3.

Reviewing to say the biggest thank you to Alex, Becky, Charlotte and Chloe (hope I got names correct, noted them down when my daughter got home after the event) for the bath bomb making night you held for the guides. My daughter hasn’t stopped speaking about how much fun she had and how she wants to do it again! She loved using her bath bomb at the weekend. You’ve made my Christmas shopping for her a whole lot easier now, she also wants a Lush birthday party next year!! Again thank you all, super appreciated!

J. L.

Went into Lush today to buy a bath bomb for a 14 year old boy, thought I might be quite limited but had a lovely girl help me find the Orange Pop bath bomb for him. She asked questions which led us to the best one, she seemed to really care that he didn’t just get something he wouldn’t enjoy. I unfortunately didn’t catch her name, but she was in a white top, had long, brown hair and a bumble bee face mask. Thank you again for you help!

M. K.

Beautiful store with amazingly scented products and gift boxes. Sally was wonderfully helpful and knowledgable.

B. G.

Came into day with my daughter, a member of staff (natalie) was amazing and professional, she let my daughter have a test with a bath bomb in store and she had a smile on her face for the rest of the day. 5* thank you guys

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