Reviews of Craigentinny Dental Care. (Dentist) in Edinburgh (East Lothian).
Craigentinny Dental Care
57 Duddingston Cres, Edinburgh EH15 3AY, United Kingdom
Description
Information of Craigentinny Dental Care, Dentist in Edinburgh (East Lothian)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Craigentinny Dental Care
Sunday
Closed
Monday
8am–6pm
Tuesday
8am–6:30pm
Wednesday
8am–6:30pm
Thursday
8am–6:30pm
Friday
8am–5pm
Saturday
Closed
Popular times
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Reviews of Craigentinny Dental Care
G. G.
I needed an emergency appointment today and Rachel was so wonderful and reassuring on the phone. I felt calm and taken care off. I was treated by Jennifer and she was warm, friendly and kind. I felt completely taken care off at every step. A most wonderful practice and I send great gratitude to the team today.
L. I.
I’ve been going to this practice for a few years now. I finally decided to have some cosmetic dental work done on my teeth. It was quite a lot of work I had done. I have to say, from start to finish, Fraser was absolutely brilliant. Everything was planned out to make sure I was truly happy before we proceeded to the next stage. The difference in my smile is unreal! I am so glad I went ahead with the treatment, I no longer need to cover my mouth when I’m laughing and smiling. It has really boosted my confidence. If you are thinking about cosmetic dentistry Fraser is your man! He knows his stuff! Everyone in the practice are truly lovely and welcoming. A wonderful experience all round
H. P.
Having attended Craigentinny Dental Practice since I was young, I have always had a great experience. Recently I had some extra work done on my teeth and the standard and professionalism was second to none. I would give Fraser and the team 5 stars, always so friendly and kind, with a warm and genuine reception. I have recommended many people to attend the practice when unsure where to go, and they too have had just as good an experience as myself.
B. A.
As a nervous patient, I have been looking a long time for the right dental service to help me over my fear of dental treatment. Craigentinny Dental Care have been wonderful and for the first time in thirty years I am now able to undergo treatment without sedation and being fully conscious. Excellent service, great staff and facilities. Frank S.
i.
After an unfortunate accident I was recommended this dentist practice by a friend. It has been the best recommendation anyone has given me. From first consultation through to a dental implant and post care everything has been honest giving me choices based on dental conditions /cost /future. And during treatment I've felt far more pain stubbing my toe than getting a screw in my jaw for an implant. I was going to say special thanks to Fraser (dentist), the dental nurses (I'm not a great patient) and the hygienists (who have got my teeth in amazing condition considering I hadn't seen a dentist in 10+yrs) and the reception staff (for working around my shifts) but I think that's the whole practice so, aye, I wholeheartedly recommend.
M. M.
After many years of avoiding treatment due to a fear of needles and poor care at a previous dental practice, I plucked up the courage to seek help at Craigentinny Dental Care.
I'm so glad I did. Miriam Figge is an incredible dentist. She always provides explanations for what she is doing, how it is going to feel and what I can expect . She discussed various treatment options so I could make an informed choice of how I wanted my dental treatment plan to go and always provided advice on aftercare that I should follow up at home.
Miriam is professional, kind and considered my needs, for example by helping put me at ease when I become overwhelmed by my fear of needles.
After six months, I have now finished all of my treatment and feel like I have a renewed sense of confidence. I feel really taken care of and very well looked after over the course of my treatment plan.
I don't think anyone likes going to the dentist, but when you experience this level of first class service and care, it can make what is typically a stressful experience - especially for those who fear the dentist, significantly less so.
Miriam is a credit to Craigentinny Dental Care and this review is to acknowledge her high levels of professionalism and exceptional standards.
I cannot recommend her and Craigentinny Dental Care highly enough. Thank you.
F. M.
Great practice! All the staff are very professional & friendly. My dentist John, always treats me with total respect and lets me know exactly what needs to be done to my teeth and why. Best dental practice I have ever been to and I would recommend it without hesitation!
M. M.
I have a real fear of the dentist and joined this practice a few months ago. Each time I go my husband comes with me ‘ just in case’. Dr Miriam Figge is wonderful and completely puts me at ease so much so I’m more than happy to go on my own now. I have never met anyone kinder, more gentle or professional. Following recent treatment I want to also commend Amy the dental nurse who was so inspirational with her attention and interest in all the dentist was doing. I needed to write a review to allay fears for anyone who is nervous of dentists. From the reception staff, across the board I have been treated with the greatest kindness dignity and respect. Gold standard treatment. Thank you.
R. S.
Having severe phobia of the dentist I was very scared to go. I had been to another practice before who said I needed a root canal and 2 more fillings.
As I am cannot afford private care my options were limited.
Miriam was absolutely amazing!
Not only did I not need a root canal, I also ended up paying way less than I had been quoted by the other practice.
Miriam and her lovely assistant walked me through my options and put me at ease throughout and didn't mind taking it very slow and at a pace I felt comfortable. She always assured me we would stop if I wanted to.
I have been to a lot of dentists in my life but this is the first where the numbing injection was entirely pain free and I didn't feel a thing of the procedure even with a big deep filling!
I am so very very grateful to Miriam and her assistant for the wonderful care they have given me, It really does make a huge difference! Thank you so much
K. T.
I've been a patient at Craigentinny Dental practice since around 1990 after many years avoiding dentistry following a botched wisdom tooth extraction in my youth. It's simply a fantastic practice, and often feels more like visiting friends than going to the dentist! Everyone, from the reception staff to the dentists go that extra mile to create a warm and welcoming environment. which goes a long way towards allaying any waiting-room anxiety. As for the treatment itself, it's always been first-rate and accompanied by a comprehensive explanation of what's involved. My husband and son both attend, and although we live more than 50 miles from the practice, we wouldn't dream of going anywhere else.
K. G.
I have been with the practice for 15 years & cant rate them highly enough. The staff are so friendly & always welcome me with a smile. The care I receive from Jill my hygienist & Fraser my dentist is 1st class. They make going to the dentist a pleasurable experience.
M. S.
I have a long standing fear of dentistry, which is related to a traumatic experience I had as a teenager. I have avoided going to the dentist for the last 40 years. However, earlier this year I could no longer ignore my dental health, as it started to affect my mental health quite badly. The dental phobia forum suggested that I get in touch with Craigentinny Dental Care. I did their fantastic online course and made an appointment. I have finished my treatment for now, and I can only say that it has been a life changing experience for me. I want to thank everybody at Craigentinny Dental Care for looking after me with so much care. I want to specially mention my dentist Fraser, who is a wizard as I didn't feel any pain at all during treatment. Amazing!!! I felt that he, and all the nurses who assissted him, really understood my anxiety and helped me to relax as much as possible. I thank them all very much. I can not recommend this Dental Practice highly enough!!!!
J. M.
I can't recommend Fraser highly enough. He is professional whilst has a kind and caring manner. For any patient who has anxiety, he would be the perfect choice. A dentist you can really place all your confidence in. The practice is clean and has very modern equipment. The staff at Craigentinny are efficient whilst giving wonderful customer service. Well done.
L. 2.
I have only ever put a review on here once before when i first joined craigentinny practice but i felt i had to put up another review after my experience during lockdown. I have had ongoing issues with 2 teeth which started in March and i have probably seen more dentists during this time than ever before but i cant praise this place high enough. Thanks to Fraser and Elidi who helped me the best they could with what they were allowed to do at the time and bide me some more time until nhs dentistry can use drills again, and to finally have a filling replaced today was such a relief. First class service and fantastic staff 👌
L. B.
I never had a phobia of the dentist and attended all my check-ups without any problems until more than a few bad experiences at my previous dental practice. I recently decided to register here after reading all the reviews. I've only attended 3 appointments so far and i can honestly say that Miriam is the best dentist ive ever had. I have been well looked after at each appointment with everything being explained to me beforehand and i can't praise Miriam enough. The reception team are friendly , welcoming and approachable and i wish i had registered here alot sooner :)
C.
I have been a patient for about 12 years or more. Martin and Jill are my team and they are just the best! I have 100% faith I am in safe hands.
On occasion I have seen other members of the team who have always been very courteous and you do feel very well looked after.
The dental nurses (sorry are you still called that?!! Showing my age!) Are all great , so friendly and welcoming.
And last but no means least and maybe the most important, the reception team, friendly, helpful and smiling...
Oh and one last thing... the place is spotless!!
Highly recommended.
P. P.
I have recently had resin bonding treatment done at Craigentinny Dental Care and I am really impressed with the final results. I've been putting up with bad teeth for years and Dr Booth has restored my confidence in my smile. The process was somewhat lengthy, as I went through teeth whitening first, but I was explained clearly at all times what each step entailed. The doctor-patient communication was excellent, Dr Booth was ometiculous and professional, and the products used seemed to be of high quality. Overall I feel I was looked after with great care.
J. P.
If you have a fear of dentists, for whatever reason, this is the place to go. First, I highly recommend that you complete the Dental Fear Course online, and then pluck up the courage to phone for an appointment. Having not been to a dentist for six years, I was very nervous. However, I met with Fraser Hendrie, who was extremely understanding, and I now feel encouraged to take one step at a time to conquer my dental fear. From reading of other reviews, this seems to be a unique team of dentists, and I feel lucky to have found them.
m. b.
As a nervous patient I am no longer nervous about attending since joining craigentinny 20 years ago. Fraser and the team are always very polite and friendly. I see Fraser and Jill (one of their hygienists) every 6 months between them and the rest of the team they make a dental examination into a nice relaxed experience.
I would highly recommend this dental practice- they really look after you. Their work and manner is most definitely 5 star!
E. M.
Have received only 5 star care from Martin and all of the team at Craigentinny. Due to a severe dental phobia I had not visited a dentist for over 20 years. Due to the patience, compassion, care and understanding I experience every visit, I can look forward to a future with healthy, attractive teeth, which really is a dream come true for me. A fantastic team for nervous and not so nervous patients alike. Can't recommend highly enough.
m. d.
I have been registered with this Dental Practice since 2008 during which time Fraser Hendrie and the team have re-established my confidence in dentistry, and helped me conquer all my fears. They manage anxiety by explaining everything and going at the pace that is best for you. The most important aspect for me is that they have done all they can to keep my dental health as good as it can be. I cannot recommend them enough if you are at all anxious about visiting the dentist.
p.
I had braces fitted by John last April and had them removed after 4 months. To say I am happy is a masterpiece of understatement. John was very friendly and very professional throughout, explaining in detail what the process was and what was to be expected. I had clear braces fitted (I thought I was getting the steel ones!) and my friends and family didn't even notice them!
I didn't realise how quick the process was going to be. Everyone has been commenting on how good my teeth look.
For a professional job with friendly staff, I highly recommend visiting John at Craigentinny Dental Care.
H. F.
Several months ago, I was referred to Craigentinny Dental Practice by my regular dentist for root canal treatment. I have a strong needle phobia and am a nervous dental patient, so this type of procedure would be almost impossible for my regular dentist (who is not a sedation specialist) to complete on me. From the moment I met Martin and his team, they put me at ease, and together we worked out a plan for the sedation and treatment that was safe, effective and minimised my anxieties. Martin talked me through a range of options, taking into consideration my specific needs (impact of sedation medications on breastfeeding, etc).
On the day of the appointment, the team at Craigentinny were comforting, professional and efficient. My husband, who was accompanying me, was kept engaged and informed about the treatment and how to care for me afterward.
My own experience of the treatment was limited to the initial sedation process (a drink-which dramatically reduced my nervous reaction to the needle), because (as hoped for) I felt no pain and have no memory of the actual procedure.
After the procedure, the team at Craigentinny kept in touch to make sure the treatment was effective and my experience was good. I felt listened to and well cared for throughout the whole process.
I cannot recommend Martin and his team highly enough, especially to patients with severe anxiety or phobias. The fact that I have no apprehension about returning for further treatment (this time for a cracked molar) says it all!
W. B.
This is by far the most friendly, professional and welcoming dental practice I have experienced. As someone who has complex oral problems which have led to me being somewhat "cast off" by other dentists, I cannot exoress how delighted I am to have found CDC. The fact that the practice has "care" in its name is entirely appropriate.
K. G.
I had a brace fitted at Craigentinny Dental Care which straightened my front tooth within weeks.
My mum recently had some cosmetic treatment from John to close gaps between her teeth and the results were amazing. My dad neglected his teeth when he was younger and decided to see what John could do for him and he subsequently had four front crowns fitted.He is absolutely delighted with what was done, a wider, brighter smile and more even looking teeth. My dad rightly commented on the attention to detail and professionalism displayed during the process. We would all highly recommend Craigentinny Dental Care to anybody considering cosmetic treatment.
D. T.
As a child, my fear of the dentist was something like a horror movie to me. It never changed as I got older. I then gave up attending the dentist due to the fear I had. One day I remember walking passed the Craigentinny Dental Practice. Thought, maybe I should give it one more try. I was shaking at the thought of going back and was shaking going for my appointment. After meeting Mr Booth and explaining my situation. I have now never looked back. The experience going is now more relaxing than worry. I highly recommend trying this practice even if you are already happy with your own. They go that extra mile.
S. 6.
I Joined the Practice to have partial dentures made, John built up my own teeth & made a top & bottom partial denture the fit is incredible, i cant stop smiling i wish i had known about the practice years ago. Thank you to John Booth giving me my Confidence back, & all the team from dental nurses, Reception staff, Hygenist Alison. My husband & Son have Joined & see Callum Ward. I highly recommend Craigentinny Dental Practice .
If only i had Joined years ago. Thanks Guys.
J. P.
When I go to the dentist I look calm, but that belies the terror I feel. Martin Morley at Craigentinny Dental seemed to understand my fear and never did anything that I wasn't comfortable with. I had sedation for some treatment, it was an excellent option. Martin and the sedation dental nurse Maureen were great - reassuring, calm, supportive. Thank you, I might even go back!
E. T.
I had an old porcelain veneer replaced with a new bonded resin one as I was unhappy with the shape the old one. Absolutely thrilled with the result! Beautiful natural shape and colour, I can’t stop looking at my smile. Was a bit anxious about the work but Fraser and Marie put me at ease and took amazing care of me. Lovely dental practice too! I chose craigentinny on a recommendation and it’s definitely been worth the journey from Aberdeen for my cosmetic work!
S. M.
I've been a patient at Craigentinny for many years, both privately and now nhs.
I've been taking my now 4 year old daughter along with me since she was 8 months old.
I'm always happy to see her so confident and happy to visit the dentist. She is absolutely Callums number 1 fan, he is fantastic with her. I was the complete opposite growing up, regular visits to the dental hospital and having teeth removed at a young age left me anxious for a long time, so its important to me that her experience is positive, I'm delighted that she is having good experiences and Callums guidance on caring for her teeth is great and welcomed.
The receptionists are so helpful and genuinely caring. I've had a few appoints over the years that they have managed to squeeze in and I've never been made to feel that it's too much trouble.
It's a relaxed atmosphere, I've never been made to feel rushed. Callum is by far the best dentist I've had. I feel quite happy to attend appointments where previously I've been quite nervous : )
C. M.
Everyone dislikes going to the dentist. But Callum and the team at Craigentinny Dental Care go out of their way to make sure you 'enjoy' visiting as much as possible. I've found their work to be excellent and they make sure you're okay after any treatment too. I'd recommend this dentist to anyone, especially those of us who aren't too keen on visiting.
D. B.
Many years ago, as a child, I had a horrendous experience at the local "dentist" which put me off dentists for many years. I was recommended to give Craigentinny a try and have no regrets. John and the team were so welcoming and made my first visit so relaxing that I decided to come back. The transformation that has been made to my teeth is nothing short of miraculous, I now smile all the time, just to show them off. Special mention too for Alison, thanks to her my gums are almost as good as my teeth. Hope this review helps others with fear to come and join us at Craigentinny, I promise they will not regret it. Donald Barrie, very grateful patient.
L. C.
I have been a patient of this practice for many years now and have always found the service I receive to be second to none. I have recently undergone some tooth realignment and whitening and the results have been fantastic. My teeth now look like they did 10 years ago, I am so pleased with the result. Fraser, as always, listened to what I wanted to achieve and throughout advised of any potential issues and solutions. I would have no hesitation in recommending this practice and or this course of treatment.
J. R.
The best dentist I've ever had, and I have had a few! Recently got a dental implant from Fraser to replace a missing molar and I'm really delighted with the results. If you are getting a complicated procedure like this done, I would recommend doing it with a practitioner you can trust and is local for the regular checks. Really friendly people too - that's always important.
B. B.
I have been attending the practice for a number of years now. I have always had a great experience. The team are all really friendly and the clinicians deliver first class dentistry.
I would not hesitate in recommending the practice.
R. J.
I have been a patient of John Booth for several years. When I first attended there my oral health was not good. John outlined the problems within my mouth in a very sympathetic manner and formulated a treatment plan that would restore my teeth and gums to full health. After treatment I was extremely pleased with the results and since then through regular appointments with John and one of the hygienists Jill, my oral health has been maintained to a first class standard.
J. M.
I have been with this dental practice for over 10 years now, and they have made it easy to go to the dentist, and (without wanting to sound like a masochist) a pleasure. Fraser is a top notch dentist and I receive the best of treatment and the best of care. Their approach to prevention is second to none. They are innovative and at the top of their game. If only my GP surgery was half as good...
H. A.
I can not express how happy I am to have found Craigentinny Dentist. My eldest daughter had a terrible experience with another dentist and refused point blank to go. I called Craigentinny Dentist I explained what had happened. From the minute we arrived Callum was so kind and professional he allowed her to go at her pace and to feel really comfortable before starting the extensive treatment that she required. My daughter now has no trouble going to the dentist and my youngest loves to go too. Highly recommend.
J. L.
I cannot recommend Fraser Hendrie highly enough. He is an excellent dentist, professional and kind. He always provides explanations allowing you to discuss options and make an informed choice. I'm not 'afraid of the dentist' but can imagine he'd be an excellent choice if you were, putting you at ease and considering your needs.
S. F.
We have been with Craigentinny Dental Care for 15 years and although we live at the opposite side of the city now, we wouldn’t go anywhere else! You receive first class treatment, staff are very caring, professional and always go the extra mile to accommodate. Our children enjoy going as they are made to feel so at ease by Fraser and the team. Cannot recommend highly enough!
R. r.
After years of dental phobia, I have been so happy with my care here. Having finally lost a 50 something year old baby tooth (which left me with a most unattractive gap at the front) I have also been delighted with both the short term fix applied with great speed and the longer term cosmetic repair. Thanks to the great skills of Martin Morley.
S. S.
After being scared of the dentist for many years, I contacted Craigentinny dental and from day one they made me feel calm and relaxed. Although I still have that slight fear, I actually look forward to going to the dentist now. Sedation was an amazing way for me to start my process of being in a dentist again so for anyone who is fearing the dentist or needing dental treatment I couldn’t recommend somewhere highly enough.
R. M.
I use to have an irrational fear of the dentist, but Craigentinny Dental Practice have really helped me overcome that. Excellent skills and products, making sure the best treatment is given. Always remember me and what I've been up to. I like to have a laugh and they're great at that also. A better dentists would be tough to find.
S. S.
The staff are so friendly and helpful! I managed to chip a tooth and the dentists did a great job at repairing what I bought was unrepairable. The receptionist was sympathetic and managed to help fit me in at short notice even though it was not ideal for them. It was very much appreciated!
Facilities are new and the whole experience just had a really lovely atmosphere (never thought that was possible in a dentist!)
H. R.
I honestly never write reviews but felt compelled to write about my experience at Craigentinny Dental Care. I highly recommend Fraser Hendrie and his team at this dental practice to anyone who has an absolute fear of going to the dentist.
Due to very bad experiences with other dentists over the years, I was so frightened to go that I did not visit a dentist for over 10 years. In October, a tooth fracture left me no choice but to find a dentist. I reviewed many dental practices, as I was looking for one that would be understanding of extremely nervous patients and be non judgmental about my lack of recent dental care. I found this with Fraser and his team. I joined the nervous patient program and found this to be exactly what I needed; time taken to listen to my fears, understanding, EXCELLANT care, and compassion. Fraser has just completed a course of dental work to address my fractured tooth and my long overdue dental needs and I cannot believe the positive experience I have had in going to the dentist! I am now on my way to routine 6 monthly check ups, and feel very proud that I took the first steps and contacted this practice, and found a team who truly cared about me as an individual, and have helped me overcome my fears. I cannot thank Fraser and the team enough.
s. e.
Highly recommend, the reception staff and dentists are excellent, I have been delighted with all the treatment received. Mirriam explained every thing clearly and done a great job. I wish I had joined this practise years ago.
I would not hesitate to recommend Miriam.....
D. R.
My son, who has Moebius Syndrome, has always had to take extra special care of his teeth. Under the professional care of John Booth, he recommended at 13 yrs old that George should have a brace fitted. He had months of wearing a retainer to adjust his bottom jaw by 10mm before the train track brace was fitted. After a year and a half of careful maintenance, the brace was removed. His teeth were beautifully straight and white apart from a tiny mark on his front tooth (not caused by any decay but kind of like a birthmark but in his tooth). Obviously after such a long period of taking extra special care of his teeth, my son asked if there was anything that could be done to remove the mark. John took time to explain the options to my son and I and has just completed a procedure to remove the stain. My son is over the moon and I would just like to pass on my heart felt thanks to John Booth and his amazing team.
L. S.
I had braces from July 2015 - March 2016 and was cared for by John throughout. I'm extremely happy with the results - I wish I'd done it years ago. I would absolutely recommend the practice and John in particular. He's really good at keeping me informed of what's happening, letting you make choices about your treatment and making sure you feel comfortable about the whole process so you don't feel nervous in anyway (actually they whole process was painless for me but I didn't know it was going to be at the start). All the receptionists and assistants were always helpful and friendly too. Thanks very much.
(I've used my community group gmail account as I don't have a personal gmail account - hope that's ok)
J. M.
I have been a patient of the practice for a long number of years and would rate them as 5 star. The staff are kind, courteous and helpful. John explains in simple terms what he is doing all the way through any treatment or even a simple check up. My little grandson recently had a check up with Calum and he made the little guy feel at ease straight away and was lovely with him.
I would have no hesitation in recommending the practice to everyone.
J. S.
A professional practice who deliver the highest standards of care. Martin Morely is very relaxed and approachable Dentist and you never feel rushed. He is very thorough. Jill Sillence too is a very thorough hygienist & puts you at ease. I wish I had joined the practice years ago.
I would highly recommend them
Thanks to all..
D. H.
Superior dental surgery! I receive first class treatment from Alison, Fraser and John. Do not hesitate from joining this practice, especially if you are frightened. You will receive kind and caring treatment. Would not go anywhere else.
P. G.
Despite my fear of dentists, Fraser and his team always manage to make me feel at ease. My son has been going since he was a toddler. Fantastic service, very welcoming and professional! Totally recommended!
N. G.
There are many faces of dental fear, be it nervousness before an appointment or absolute terror and sickness at just a thought of the dentist (which was my starting point).
I wished I could just say that they cured my fear forever, which is sadly not the truth and every visit still feels like a battle and with every step there is a new challenge, but that is not the point.
The point is that facing a dentist can be such a vulnerable and uncomfortable place to be. It’s not just about fear but about shame, regret, social anxiety, feeling stupid and out of control.. who would enjoy that.. And you basically see people you don’t know at all and have to be open and honest about your fears (that maybe not even your closest loved ones know about) and their background and you temporarily put all your self worth into their hands in the hope that they would be kind and able to help you… So having a really safe dental place to deal with all of this is a great gift and can be life changing.. and this is exactly what Craigentinny is to me.
I do not perceive them as a dental clinic but more as a house of kindness and care. All those moments of me acting like a child and feeling lost and they not even once did make me feel stupid or embarrassed. On the contrary, they are always supportive and respectful and make me feel like it’s ok to be struggling.. I remember dental treatment as something that is done to you by someone, but this is not how they work at all. It is more like a team work and being 100% supported at every step. And they do not treat your teeth, they treat you as a person and your anxiety is not seen as something that’s separate and a burden to the short term treatment but as something that deserves attention and a good approach in order for you to be able to cope with dental visits long term. I am seeing Fraser and he is just awesome.. it’s not only about putting me at ease through some kind words, it’s also about understanding the dynamics of fear and how to deal with it, finding out what works and what doesn’t and it is a kind of a step by step dental coaching. And the thing I am most grateful for is that he endures me at my worst and still allows me to come back.
They also have this amazing e-course and ebook about beating dental fear and offer an email consultation which is a great start for anyone who is too scared to even get in touch with a dental practice (which was again my starting point). Honestly, if you have a deep dental anxiety or dental phobia, it won’t be easy or nice and you will have to bring up a good portion of will power and courage to solve the problem, but they are so supportive and amazingly experienced and put so much effort into helping nervous patients.
Last piece of information: if you are one of the ‚almost crying on the phone‘, ‚panic attacks in the waiting room' or ‚freezing in a front of a dentist‘ - kind, don’t worry, they can deal with that too, I know what I am talking about.. :)
c. f.
I cannot speak highly enough of all the staff here, from reception through to dentist they are amazing. There seems to be a real friendly & helpful culture within everyone & they cannot do enough for you. Alison the hygienist is also fantastic, I see her every 6 months & she's worth every penny - I wish I could take her home!
H. S.
Actually 5 stars is not enough. Thanks to craigentinny dental care and special thanks to Miriam and all the team for the professional work done by them thanks for making me able to smile again !! My teeth was strongly stained with black tea/coffee/smoke. I never thought it would be white again until I visited the practice. I got my teeth cleaning and 2 fillings ( NO PAIN AT ALL) now I feel I have brand new teeth :) now I can smile with confidence.again thank you so much
E. T.
I went to Craigentinny and have been looke after by Fraser Hendrix from the outset.
I think time has flown; ( no looking back) I had once before been sedated to remove teeth; and Craigentinny was one of the few places I could find in Scotland specialising in nervous patients. Fraser looked after me he took me from being a patient that thought I needed to be sedated through to being fine sitting in the dental chair. I have had various dental treatments and have always been looked after with the upmost care. Such is the quality of the complete service at Craigentinny where Fraser the Dentist and Jill Sillence the Hygenist look after me so well.
The amazing thing is That while I recently moved to live in Central London I am happy to say that still the one and only dental clinic I trust in the world.Is Craigentinny Dental Practice
Thank you Fraser and Jill and the rest of the amazing unsung heroes in the front of house and the others who assist both Fraser and Jill in the practice
Thank you for all the hours you put into my teeth
Greatly appreciated
A. Z.
Elidi is a fantastic dentist and makes me feel comfortable (as you can be at the dentist). She gives good information on treatment options and very knowledgeable. Long time I had a dentist like that!
j. k.
On retiring from my job within the dental community, I wanted to find a practice that gave me the high standards of care and kindness that was second nature to those I had worked along side. Craigentinny is exactly that, and my dental care from both Dentist and Hygienist is thorough and caring. All staff are helpful and kind. Thank you to all
M. B.
Had lost facial volume being long term denture wearer but Fraser came to the rescue.
After initial consultation and 6 appointments I had regained volume and the best dentures ever.Fraser kept me fully informed and explained everything throughout process.
Look no further if needing the most realistic comfortable denture
Thank you Fraser
M. H.
As a nervous patient I found Martin's calm and soothing manner very reassuring and the work he completed on my composite veneers was exceptional. I must say I've found all the team there to be lovely. Highly recommended
W. M.
I developed a huge phobia about needles 26 years ago which meant that I avoided going to the dentist. Months became years and years became decades. Over 2 years ago I visited Craigentinny Dental when they had an open evening for nervous patients and shortly after that I plucked up the courage to have a check up. Needless to say after 26 years there was some work to be done!
I had a few appointments with Alison the hygenist (who is absolutely lovely and puts you at ease) but ultimatley I knew that I had to have a few fillings and a few teeth extracted and that this would involve a needle. Fear took over once again and as I wasnt in any real pain I didnt return for nearly 2 years until finally last month I needed an emergency appointment for unbelievably painful toothache. I met John Booth who gave me antibiotics to clear the infection but we both accepted that ultimately the tooth had to come out.
Today was D day and I was in a reasonable state of terror when I walked into the surgery. When my name was called I still wasnt convinced that I would be able to go through with it and rated it a 50/50 shot at best. John knew I didnt want him to describe everything he was doing as my plan was to shut my eyes and just remember to keep breathing slowly. Whilst I had said that I didnt want to be told when the injection was going in, I had a fair idea when it was about to happen but to my amazement I felt nothing whatsoever and I really mean nothing. A few minutes later after the numbing took effect he started the process of removal of the tooth. Now, it was uncomfortable at times and there is a fair amount of pressure exerted but I certainly wouldnt call it pain and before I knew it it was all over.
My advice to anyone who is apprehensive, worried, scared or just plain terrified of dentists is to speak to the team at Craigentinny Dental. They are simply the best. I am a 46 year otherwise completely confident bloke who has spent a quarter of a century avoiding a day like today. To put it into perspective, when I phoned reception to make the appointment I could barely even speak on the phone. Now that the tooth is removed, I cant help wondering why it took me so long. To be honest I wanted to hug both John and Robyn the nurse at the end but thought a good review on this site would be more beneficial :-)
I have more work to be done but now that I have crossed this first hurdle I am sure it will become easier and easier to deal with. It;s unlikely that I will ever look forward to visiting the dentist but the support they give you makes the process a lot more than just bearable.
M. M.
I am pretty good at "feeling the fear and doing it anyway" but my achilles heel is dentistry - there cannot be many folk who were more afraid of the dentist that I was until I found this brilliant practice. After much research following a traumatising series of treatments in another practice I finally found John at Craigentinny and he has helped me over the last few years to face dentistry in a much calmer, rational state.
Just today (18/4/2013) I had to get a broken tooth refilled and so had worked myself up into a bit of a state although still nowhere near previously. John recognised my state and immediately put my mind at rest. He explained what was going to happen and spoke to me throughout the whole session - frequently stopping to check with me. I settled down and whilst still a wee bit apprehensive I certainly did not experience any of the hardcore terror I have had with other dentists. The two dental nurses who were in the room with me were fantastic too - supportive but not condescending.
I strongly recommend this practice if you have ANY issues with dentistry and as a reformed dentist-phobe I have no hesitation in saying you can trust John and his staff to look after you. I may never look forward to dentistry but I truly no longer dread them and you could do no better than going to this practice where ALL the staff are brilliant from the receptionists through to the man with the drill.
S. M.
I have been attending the practice with Fraser as my dentist for over 20 years now and always received excellent quality service from the whole team.
I wouldn't hesitate to recommend Fraser or the practice to anyone.
S. T.
I have been visiting Callum Ward at the practice and can honestly say he is the best dentist I've ever been to, previous to this I was a very anxious patient but he spends time making sure i know what's happening and feel at ease. I will never go anywhere else and have registered the rest of my family with him.
I. T.
I chose to register with Craigentinny based on good feedback I had seen elsewhere and after reviewing the wealth of information available on their website. I am delighted to say that I have not been disappointed.
From the first consultation onwards I have been treated in a friendly, relaxed, non-judgemental and above all professional manner. Having since met many of the staff and attended frequently over the last eight months I can see that what I have experienced is very much the culture of the practice.
As someone with bad memories of painful injections during childhood, it has been a huge relief to find that when an injection has been necessary it has been entirely pain free. There is a thorny bush in my back garden that I fear more ! What a difference it is to receive an injection that saves me from the possibility of pain rather than one that creates it as always happened to me in the past. And, as mentioned on the website, there is often no need for an injection at all.
Each step of any treatment to be undertaken has been explained to me in advance and they always take time to check how I am as they go along. Where any kind of ‘at home’ care has been required, I have been supplied with clear and comprehensive ‘do’s and don’ts’, no guesswork or googling required.
My early treatments gave me the confidence to undergo cosmetic work including the fitment of a fixed wire on my upper front teeth, an Inman Aligner on the bottom row and subsequent whitening. I consider the cost involved to represent excellent value for money given the level of care and attention provided throughout the process. The transformation in the appearance of my teeth has been enormous and is a testament to the abilities of all those who have helped me since joining the practice.
It is very comforting to know that under the Maintenance Plan I receive regular check ups and I am very confident that above all my dental health is of paramount importance to the Craigentinny team.
J. M.
Registered as a new NHS patient & from initial contact, reception staff & excellent painfree treatment from Elidi I can't recommend this dental practice highly enough. Thank you
S. T.
As a dentist-phobe I completely recommend Craigentinny.
I've been a customer with them for a few months now following the reviews on here for both routine appointments and one emergency appointment. Great care, lovely staff, pristine facilities; def 5 star worthy.
H. M.
As others have said, 5 star service for sure. Over the past few months the team have worked to find the best solutions for my imperfect teeth and I now have the best set of gnashers I've had for many years. Thanks to Calum and the whole team for ultra professional service. Recommended
D. Y.
I absolutely loved going to this dentist after NHS treatment many years ago had made my smile less than perfect and made me worried to even visit the dentist.
John Booth and his team made me feel welcome and unafraid to get treatment.
I travelled all the way from Clackmannanshire to get treatment and it was absolutely worth it.
K. R.
I have been going to Craigentinny Dental Practice for around 10 years and find it to be a very good practice.
Staff are always patient and helpful and Fraser and John are fantastic dentists too.
R. D.
Very friendly atmosphere. All procedures fully explained. Professional and easy to talk to. Callum is excellent. Compared to my last dental practice this is 10 out of 10...
Brian Devenney
M. G.
I would definitely recommend this practice I have never been treated so nice from the staff to my dentist Callum who has a very calm and relaxed personality that puts you at ease straight away ,he explains everything that is going to happen and the treatment is excellent
J. H.
I was really worried going for a filling but the dentist was *brilliant*, so gentle and patient. No pain at all. Definitely recommended.
J. A.
Excellent service and treatment . Spotless and very professional . Callum has went out of his way to provide quality dental treatment and has also provided me with advice and treatment for an on going ailment I have suffered from for a number of years . Overall very impressed.
A. B.
Initially joined the practice as a new patient following a sustained period of dental pain
As an anxious patient i had avoided dental care for approximately five years but was driven by pain to seek attention
My initaial appontment was John who was just the nicest person and really did make me feel at ease
I did require to have a tooth extracted but he was extremely patient with me and did make me feel much calmer
I then attended for routine check ups and started to feel much more confident in coming to the dentist
I was so pleased with the care that i had received i decided to explore the option of dental implants for the tooth i had extracted plus a missing front tooth which i had previously had a crown and a bridge
I made an appointment with Fraser to discuss this
Like John he was kindness and patience itself
The procedure was explained to me in full along with the reasons for each stage in the process as well as an outline of the timescale and cost of the implants
At each appointment i was treated with great kindness and patience and am now the proud owner of beautiful implants that look totally natural.
I must give a shout out to Alison the hygienist who educated and encouraged me about improving my dental hygeine
So glad i chose this practice to visit when i needed emergency treatment as the whole team has restored my confidence in visiting the dentist
If you are looking for a fantastic dental practice please choos Craigentinny dental practice i promise you that you will not be disappointed
Many thanks to the practice for all their help and support and will continue to visit the dentist regularly now that i have found a great practice
D. S.
Brilliant dental practice. I completely trust Callum; he's helped me with numerous dental problems over the years. I wouldn't go anywhere else!
L. D.
I was so scared of dentist, since I was ten and a extreme phobia, cant brush teeth and suffered and got them pulled out and I'm 37, now having been twice seen dentist Miriam I can say they r the best never felt anything and can now go with my children with 2 new smiles confidence and false teeth, so thank you so very much chsnged my life urs sincerly
Kenneth robertson
j. h.
Very relaxed atmosphere puts you at ease before your appointment. The staff are friendly and caring about your well being, and take the time to make you feel relaxed while you wait.
M. S.
John has looked after my teeth for a while now. They needed a bit of work initially to fix things I left too long. All totally painless and now look better than ever.
G. D.
I would like to say that it is a genuine pleasure to deal with the staff at the Craigentinny Dental practice. Martin is very approachable and professional.
P. L.
Been a patient with this practice for 18 years. A very friendly and hospitable team. smart and clean premises. very professional in their care and treatment.
J. H.
Hated and had a strong phobia of the dentist .. Can't thank the dentist I was assigned (John booth) enough . Will never look back when any dental work is needed infact I'm looking forward to having the rest of the work done .. Recommend to those with phobias or for anyone .. Thanks again
l. r.
my mother has been there ,she has never thought that ,having a tooth pulled.personally having sever phobia of the dentist, I was very scared to go,they helped me overcome my fear.but when they are done with you , they are really unfriendly and nervous .and the prices had a large jump , it was not reasonable.
V. C.
Practice has helped me over come my fear of Dentistry. Its a fantastic team delivering a high quality service!
G. C.
I was a really nervous patient and hadn't visited a dentist for years Miriam put my right at ease and I managed to go from a bad fear of the dentist to not being nervous at all I highly recommend this dental practice
V. M.
I would have never thought that having a tooth pulled would be so much fun for my 9 year old daughter! Well done Callum & Craigentinny Dental Care!
B. b. L. R.
Would like to thank Miriam Figge for her care and support in my treatment recently she was really good and kept me calm many thanks.
Kind regards
Linda
b. m.
very friendly, very professional, First class treatment. Been with the practice for over 20 yrs.Highly recommend
H. L.
Have been a patient here for many years and have always received excellent care. Highly recommended.
C. G.
Best all-round dental practice in Edinburgh. Highly recommend.
A. H.
Fantastic service, Fraser is great - even for a dentist-phobe like me
G. D.
First time of using this practice found them brilliant great advice from them friendly staff nothing is to much trouble for them very highly recommended
J. L.
Callum has made visits to the dentist a million times better - for my kids, and for me!
T. O. M.
Brilliant dental practice, friendly and helpful staff, excellent attention to detail.
M. E.
The team are friendly, professional and committed to the needs of the patient. I am very impressed!
J. B.
The kindest and most efficient dental practice I've ever been to.
l. W.
Great care, lovely staff, wouldn't go anywhere else .
J. P.
Great staff ,from the RECEPTION STAFF THE COURTEOUS WAY THEY PUT VERY FEARFULL AT EASE SO THANK YOU .TO THE WOUNDERFULL MIRIAM AND HER LOVLEY TEAM THANK YOU //,
O. D.
Welcoming practice and great service, would highly recommend.
A. M.
Friendly staff, clean modern premises, great service.
D. O.
Excellent and professional service, exceptional all round.
S. A.
Excellent professionals.
C. T.
S. G.
A. D.
D. W.