Reviews of Wellsbourne Healthcare CIC. (Doctor) in Brighton (East Sussex).
Wellsbourne Healthcare CIC
Wellsbourne Centre, Whitehawk Rd, Brighton BN2 5FL, United Kingdom
Description
Information of Wellsbourne Healthcare CIC, Doctor in Brighton (East Sussex)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Wellsbourne Healthcare CIC
Sunday
Closed
Monday
8:30am–1pm, 2–6pm
Tuesday
8:30am–1pm, 2–6pm
Wednesday
8:30am–1pm, 2–6pm
Thursday
8:30am–1pm, 2–6pm
Friday
8:30am–1pm, 2–6pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Wellsbourne Healthcare CIC
C. S.I had a very positive experience with Tina the receptionist, she was very accommodating, kind and professional. She addressed my concerns and offered her support throughout. Claire Shipley
A. A.Wellsbourne is generally a good practice. Sometimes you have to wait on the phone, sometimes you cannot book an appointment for the day you want. But this is not as bad as other doctors I have used before.
I like that you can book appointments and order prescriptions online, it's very simple and more convenient than any other way of doing this. You can also request access for a relative, so I can order my elderly parents medicines for them very quickly. You can also register online, without showing passport and papers, which is really easy for everyone.
Doctors and nurses are very kind when you speak to them and receptionists are helpful. One of the secretaries was also very nice and helped me when my father's referral was refused by the hospital.
M. M.This clinic has proved to be a fantastic support to myself and my young child. I joined over two years ago and the receptionists have always been extremely helpful and accommodating and the nurse practitioners and doctors superb. I cannot recommend highly enough.
J. H.Good Doctors. I like the new website feature where you can send your problem to them and someone replies to you. I was going to run out of tablets before my phone call with the doctor, but I sent this in to the website and someone prescribed me enough tablets for two weeks.
Sometimes they're really busy, but once you get trhough the receptionists always try to help you. They've been open all year, too, which is better than some other doctors that my friends go to.
S. G.I've had a great experience this week. Really nice American lady on the phone at reception put me on to someone who asked me some questions. Then a doctor called me in the afternoon, five minutes on the phone with her, got a prescription, a blood test, and a referral. Sorted.
A. M.I have been with this surgery almost 10 years, and it's had its problems like many others especially with changing reception staff.. but in recent times, it's excellent - ESPECIALLY the reception staff! As others noticed, they can't do enough for you, Tina and Lucy in particular really care that you get problem sorted and often go the extra mile while under a lot of pressure. Easy to criticise. Some people enjoy it! Doctors seem to have settled into a really good team now, and the atmosphere there is noticeably good.
L. G. F.Thanks again to you and your colleagues. I am an overseas student. Although I am not in my hometown, I still feel your kindness.
C. C.Moved to area and joined surgery last September. Have been really impressed with level of care. Have severe Mental Health issues and anxiety and all team respect this showing patience, empathy, and support. Especially Jamie, & Dr Beasley. I visited surgery last week for blood test - felt very safe with all precautions in-place and welcoming, reassuring, and efficient reception & nurse. Thanks to all.
j. j.Been with them fourteen years now, the old place before. Although it seems more and more difficult to get an appointment these days, I think that's pretty much the same everywhere. I find the doctors, the nurses and the reception staff all to be excellent. Especially the reception staff who iv watched taking calls from frustrated people and they have the patience of saints at times. A well deserved five stars from me.
K. V.I’ve been with the surgery for a few years now and I’m pleased with the improvements to services since it’s been taken over. Recently I needed a blood test but due to my working hours it was very hard to find an appointment time that I could attend. The GP, receptionist and Health Nurse did their utmost to fit me in at a time I could manage the following day. There are lots of things in every GP surgery that we could complain about but we rarely highlight the many times when the service is excellent.
N. B.I never have a problem with this surgery, i always manage to get an appointment and the reception are always more than happy to help make sure that i get a convenient appointment without to many questions. I may not always see my own doctor but the ones i have seen have taken the time to read my notes and listen to me.
B. H.The doctors I've spoken with have been very good and the nurse natalie is fantastic. The receptionist told me to send a picture of my problem on the website and she called me two hours later!
S. D.Really disappointed with the reception staff.
Such careless attitude, not the first time I’ve experienced that.
If I come with a problem, there’s never a solution, you get sent away.
Doctors and nurses are lovely, but the reception is a let down.
Being a patient of a Gp surgery, I expect to be looked after and made to feel like my concerns are dealt with accordingly.
Very rude and unprofessional.
B. H.Absolutely wonderful, always have a positive visit and the staff are very helpful especially Tina, Lucie, Denise and Debbie always happy to help and are very professional and polite!
There’s just one staff member (receptionist) that isn’t very pleasant, doesn’t want to help, very rude and very rushy when having a conversation.
K.Had very good treatment and care from the doctors and other staff. It seems to have improved a lot since splitting from ardingley court surgery.The triage system where a dr calls you back is excellent. Staff all seem very kind the receptionists are even nice and that’s a rarity in most Dr’s. Overall excellent level of service and care is given
J. D.Been calling a lot as their my mums doctors. Really helpful on reception and a doctor called mum quick when she was bad.
R. W.I find the staff at the wellsbourne centre very accomdating. Doctors are good. Resceptionists are very helpful. Espeacily tina and lucy. Who go above and beyond 2 help . Thay are very sympathetic to my needs .
S. B.Very helpful and professional staff especially Tina,Lucy,Debbie and Denise always go out there way to help always happy and cheerful ladies.Unortunately I had a bad experience with one member of staff who was very rude over the phone and not helpful at all
N. R.Excellent, friendly, helpful service from Ellie and Lucy at reception, printing off test results and making an appointment to see my doctor.
L. A.Lovely staff, always had a good experience. Sometimes cant get appointment on day needed but that is to be expected.
F. D.Saw a very nice Dr. The reception staff are very friendly and helpfull
J. H.Nobody answers the phone.
H. S.
R. C.Contact
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