Reviews of Oak Vale Medical Centre. (Doctor) in Liverpool (Merseyside).
Oak Vale Medical Centre
The Fiveways Centre, 215 Childwall Rd, Liverpool L15 6UT, United Kingdom
Description
Information of Oak Vale Medical Centre, Doctor in Liverpool (Merseyside)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Oak Vale Medical Centre
Sunday
Closed
Monday
8am–6:30pm
Tuesday
8am–6:30pm
Wednesday
8am–12:30pm, 1:30–6:30pm
Thursday
8am–6:30pm
Friday
8am–6:30pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Oak Vale Medical Centre
A. K.Asked for a non urgent triage appt and was given one within 24hrs followed by a face to face appt. Saw a trainee then a partner. The service was excellent and they really did all they could to explain and involve me in a treatment plan. Arranged urgent bloods on the day and followed it up with a phone call to make sure I was OK. Absolutely fabulous! Thankyou and well done
p. c.I have nothing but praise for this practice.I am hearing horror stories where patients cannot get through to their GP surgeries but I have never had any problem whatsoever The triage GP will ring you on the day of your phone call and will deal with your problem over the phone or arrange an appointment to see a doctor face to face that same day or as soon as possible .All staff are polite ,professional and friendly. Couldn't ask for more especially during these difficult times .
D. L.i have to say that i think that this is a 5* practice. unfortunately it is the receptionists who let it down. the doctors, nurses all medical staff cannot fault. however, there is one particular receptionist middle aged with short straight blond hair who always seems to make sure you don't get what you want. i would say the rest of the staff are more helpful but this particular lady seems to always be there and does not want to help.
H. S.Excellent GP practice. Staff are very professional and more than happy to help. It never fails to deliver an outstanding service even throughout the pandemic. So glad I joined them. Special thanks to Dr Cannon, Dr Rehman and Dr Norton for their support over the last few months.
L.I am relatively new to the Practice, although have assisted others who are patients. I can honestly say this Practice is outstanding, offering so many ways to get advices and help. The Staff are highly efficient, kind and supportive and I find speed of appointments excellent. I would highly recommend this Surgery and if you get the app and do telephone triage they will always call you. Thank you for being so brilliant xx
W. C.Very long waiting time.
Some doctors are great and take the time to actually listen to your issues and examine you, but most treat it like a conveyor belt, in and out.l, with little time to discuss your issue let alone a proper examination. There are even doctors who are very argumentative, aggressive and confrontational, and still believe that as a doctor, they are always right. Some even have communication issues.
Reception staff are usually helpful but you get the odd one or two who don't seem interested and would rather chat with colleagues than help.
It is a very nice and modern surgery however, and has a library attached so a great chance to pop in and check it out.
Overall, Not the best place, but also not the worst.
s. e.Reception staff & doctors are very helpful & I've always made to feel comfortable! Triage call service is fantastic & convenience of the appointments! Even more convenient is the blood bank clinic upstairs 5 mornings a wk!!
S. P.I’ve been with Oak Vale medical Centre for over 30 years. My Mother, for over 70 years, during its various incarnations & have NEVER had a problem or complaint.
I sincerely cannot praise highly enough, the G.P’s, Nurses & reception staff for their help & friendly attitude.
There are family members of mine, who live in various areas of Liverpool & obviously use other surgeries. They seem to frequently have niggles & problems, ie Waiting times, incorrect advice, unable to get appointments etc, etc.
Of course, there are always people who will see a problem where there are none, but I consider myself lucky.
A. C.All through Covid 19 this practice has been marvellous. The surgery acts so professional from the reception to the medical staff. I am so happy I joined this practice!
E. K.Excellent service from this practice for 5 years.
E. M.I have been seeing one of the registrar drs Dr Hawkens. She has been absolutely outstanding. I only wish we could have more drs like her so understanding and caring..
S. H.This is not my gp practise but my mum's. It is outstanding. No complaints at all.
B. B.Can be difficult to call them to set up an appointment, but can circumvent this issue using their MyGP app. Great doctors, no problem.
S. K.Very clean, big massive waiting areas. Good Gps there
H. B.I rate this survey 5/5 the staff and doctors are extremely helpful.
J. B.Some good Doctors. Depends who you see.
R. P.Friendly staff
j. p.Friendly staff
J. K.
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