Reviews of Cavendish Health Centre (NHS GP in Marylebone, Central London). (Doctor) in London (London).
Cavendish Health Centre (NHS GP in Marylebone, Central London)
53 New Cavendish St, London W1G 9TQ, United Kingdom
Description
Information of Cavendish Health Centre (NHS GP in Marylebone, Central London), Doctor in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Cavendish Health Centre (NHS GP in Marylebone, Central London)
Sunday
Closed
Monday
8am–12:30pm, 1:30–6:30pm
Tuesday
8am–8pm
Wednesday
8am–12:30pm, 1:30–6:30pm
Thursday
8am–8:30pm
Friday
8am–12:30pm, 1:30–6:30pm
Saturday
Closed
Reviews of Cavendish Health Centre (NHS GP in Marylebone, Central London)
i. p.
I can wholeheartedly say my experience from dealing with receptionists to doctors has been exemplary-- cannot say this for experiences I have had at other surgeries/hospital. The receptionists have always treated me with respect, and have been very helpful.
I have some very complex issues, but the doctors I have seen have been magnificent; kind, compassionate, and wonderful listeners. The doctors have been very on top, and efficient in dealing with my issues. I am very grateful, and appreciative.
t. t.
Over the past couple of years that i have been registered here there have been bad times with the reception staff. I am so grateful that the management have been making changes to how the staff deal with clients especially the last couple of months or so. The GPs are amazing people and i definatly would recommend them. I also at present commend the reception staff for allowing the changes to take place. Training goes a long way.
S. S.
I have been a client here for the past 30 years and I always found the staff/health care professionals /Doctors etc personable, professional, efficient, effective and pleasant.
Especially during this extremely stressful and turbulent period.
Understandably ,situations may arise as in any business ,where expectations and satisfaction have not been met in the short term -however -am extremely grateful that we have ,in this country an accessible and free NHS.
I have nothing but praise for all our healthcare professionals.
L. R.
I always find the staff at the cavendish health centre so patient and polite. My doctor is so lovely and such a pleasure dealing with. I always feel valued and taken care of at the cavendish health centre. Leon
L. C.
I had a great experience with Rosemarie Griffiths. She was lovely, very professional and excellent at what she does.
F. T.
My medical practice for many years - always maintains a very high level of service -professional, timely, considerate, efficient, and “going the extra mile” to be helpful. I cannot rate them highly enough - from doctors to nurses to reception. Amazing.
l. l.
A very professional surgery. Timely call backs and referrals. Excellent doctors and a very good team of nursing staff. We transfered to this practice on moving home from another part of London W1. Sopleased we did. Of course it is sometimes difficult to get an appointment, but when the issue is urgent we have always been offered next day /on the day appointments.
L. O.
I love my practice. Appointments a bit short but I guess that's nhs standards. Doctors and nurses are amazing. They are always trying to improve their service, getting more staff and online system very efficient and advanced for anything ranging from appointments to prescriptions to messaging the doctors.
V. H.
I would like to thank all ladies at Cavendish Health Centre Marylebone for their superbly professional, supportive, friendly, and extremely kind care which I have as their patient always received from Dr Chatsuda Chierakul, Dr Rachna Savani, Dr Maya Chowdhury, Dr Lucy Gowling, Dr Laura Storm & Jill, Nell, Fiona and Chloe. Thank you warmly, Viktor
T. F.
The only issue I have is with the reception staff. They seem to have a laid back approach. Laying back in there chairs speaking as if it's to much for them to do. No eye contact. No caring for the client. Drs have been great and the nurses. Reception let the place down.
M. O.
I've always had very pleasant and competent service at the Cavendish Health Centre, and have been a patient of the clinic for at least 15 years. As with any busy government service, proactivity is sometimes needed on the part of the patient to reconfirm the timing of appointments and treatment procedures. Some of the negative reviews here may come from individuals who are accustomed to using private clinics, where greater efforts to provide cheerful and personalised attention to patients sometimes are made. The comment of the woman who claims she was neglected during her pregnancy is astonishing, and does not in any way reflect the sort of care I have received at the Cavendish Health Centre.
K. P.
The staff have been consistently nice and understanding, and appointments aren’t too difficult to come by. My only complaint is that appointments are 10 min standard, which only allows time for really one question - but this is a general NHS issue (I’m new to NHS).
J. M.
One star is generous. This "Health Centre" made my girlfriend cry today; what kind of healthcare place does that? Incompetent and unhelpful receptionists, and an impatient, unsympathetic and uncaring "nurse" who didn't take any of her concerns seriously, and was completely unaccommodating to reasonable requests for a less intensive test. Also a complete waste of time because they just sent her away. No wonder we're told the NHS is in crisis if it employs people like this.
Edited: 3 Apr 2019. The practice manager has since called my girlfriend and was extremely polite and apologetic for the mistakes made. I am pleased that the complaint we submitted was taken seriously and that the practice has a manager who appears to genuinely care. I have increased my review stars as a result.
M. P.
I look after an elderly lady who is registered here. She has had regular appointments in the 5 years I have been with her, and the service delivery has been helpful and of a good quality. On the one occasion I had to use it myself, I also found them helpful.
P. M.
I just wanted to say that my wife and I love Cavendish Health Centre. We both feel safe with you and value your prompt and friendly response to any situation
S. T.
Amazed that anyone could review this health centre badly. I've had the most excellent service there for the last 5 years and have never experienced anything other than lovely doctors and swift appointments. Particularly by comparison to other practices it's fantastic
L. D.
I am a new patients and the doctor I was was just wonderful, but, I have to agree with some of the reviews about the reception staff. The lady I saw was dismissive, uninterested and quite frankly rude.
S. S.
I find the practice well run. I find the reception staff helpful and most of the receptionists understand why an appointment is needed. They ring back when they say and in the main work under extreme pressure.
L. S.
Wonderful practise...doctors who listen and always given the best care possible.
F. F.
Great GPs, very friendly, all booking online
G. A.
Very helpful and great treatment from all the staff
R. S.
Everyone is super helpful and friendly, amazing service provided.
j. s.
Exceptional NHS surgery in central London
S. V. L.
S. B.
S. F.
L. L.
S. W.
P. B.
S. S. S.
J. P.