Reviews of The London General Practice. (Doctor) in London (London).
The London General Practice
114A Harley St, London W1G 7JL, United Kingdom
Description
Information of The London General Practice, Doctor in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of The London General Practice
Sunday
Closed
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of The London General Practice
G. D.Fantastic service! The practice sorted all my travel covid tests and results. I couldn’t be more impressed with them and would definitely book again for my next trip abroad. They made the process so straight forward!
S. S.I booked my day 2 PCR test from Mallorca using the London General Practice website.
The process was stress-free, the test kit arrived in time and the result was delivered by email within ten hours.
Happily, the result was negative!
M. R.Such a great service. Mike was so helpful and ensured I received my result the same day despite unforeseen delays.
Would use again and would definitely recommend them.
W. H.Anything but hassle-free. Managed to book and pay in full for a Covid test easily for the same day with a next day result promised. Should have known it wouldn’t be that easy. Never received a confirmation or a receipt despite repeated requests. Doctor didn’t call for the consultation at the appointed time had to chase repeatedly before getting a call back - ok fine they’re busy but would I have heard anything if I had not chased?. The couriered test actually arrived quickly and was sent back. Now it’s past 9pm the next day and no result.
Edit
Ok so the NHS has fallen down and they are crazy busy. Did eventually get through and get an answer. Not their fault with backlogs. I shall sheepishly increase the stars because while it was stressful we did get a result in the end. Whew!
H. R. G.Booked a covid test. I cannot do the trip anymore, But took a while to cancel, had to call several times for 5 days in a row. They always say they will call back.
At the end they replied my email to cancel. Better use email I guess.
I am not fussy about the lead time for a refund, but a simple acknowledgement would be enough. I don't blame the employees, but likely they are understaffed, they told me they had a big backlog and the refund happened at night on Friday.
Charging 300 for a test, they could invest a bit more on staff.
J. O.Travel requirements included a COVID-19 PCR test result within a predetermined number of hours before boarding.
I searched for test centers and found them via Google. My criteria included a verified healthcare establishment with years of experience, within one hour from home, available over the weekend, good CQC rating and good Google reviews.
With a limited number of hours between test and flight dates I could not afford to take risks on unverifiable remote services.
My shortlist had only 2 names/offices as these were the only ones that met all my criteria. I emailed and called both.
The London General Practice was the only one to answer plus reply my email.
The staff who received my call took some details and informed me of the price which I had already seen during my search. The price seemed expensive (to me) but considering my circumstances, worth the assurances of a good GP office.
My call was transferred to the doctor on duty. He was seeing a patient but called back confirming the appointment that morning. The MD also replied my email which I thought was a nice touch.
I received a warm welcome at the front desk. I must say it felt refreshing that I was let in to the building BEFORE being asked if I had an appointment. My temperature was taken. I filled the necessary paperwork while seated. One could immediately notice the office is maintained with meticulous care.
The doctor came to get me after a few minutes and he took my samples in one of the offices. He said I was just in time for the lab/testing center cut-off and I might receive the results that afternoon or the next day. The doctor made sure to confirm the day and time of my flight which I thought was very important. I made payment to the pleasant accounting staff and went home.
Received result (GP certificate and pathology report) via email in the afternoon of same day! One source of travel headache solved in less than half a day. Absolutely brilliant feeling.
The service delivery for the COVID-19 PCR test at The London General Practice was excellent. The only thing I would change is the price. Maybe that explains the absence of a crowd at their office. Nevertheless, I immediately called some colleagues who would want the assurances of a smooth and "stress-less" COVID-19 PCR test.
The following day (today), the MD emailed requesting a Google review. I said yes. Obviously.
S. V.Booked in and seen quickly by Dr Bennett for a Covid test to allow me to fly home. I had the test Friday morning and results by noon on Saturday. They're not the cheapest to offer the service but you get what you pay for and I couldn't be happier with the experience from my first call to getting the results...highly recommended.
d. r.Fantastic service when organising tests on multiple occasions! Took all the hassle and stress out of the process! Would book again without hesitation!
Y. W.I have wonderful experience at The London General Practice. They have a fantastic team consisting of wonderful doctors and receptionists who are very professional and always patient. It is truly great to have such an organisation of top quality which the patient could rely on at this special time period.
G. R.Fab fab fab! Helga was such a relief to find. We had almost 20 people to test spread out all over london with different schedules and Helga delivered top service. We had results with 24 hrs and could not have asked for a better experience. Will definitely be using their services again! Highly recommend!
A. D.Most impressed by the professionalism and responsiveness of the LGP, particularly when getting a COVID 19 test recently. My family and I have been incredibly well looked after by doctors Catrin Bevan and Sanjay Mehta and would thoroughly recommend for value and medical care. Very happy.
N. P.I have visited the Practice on many occasions now and always found the doctors and staff to be friendly and reassuring. The practice is very clean and modern in a lovely building just off Harley Street. I would highly recommend the team.
A. A.I will give them five stars out of fairness, but I couldn't tell you what this practice is like as I couldn't even get onto their website to get any details. Waste of time in my honest opinion. They have the WORLDS SLOWEST WEBSITE. After 15 minutes the first page still hasn't even loaded from Google.
R. S.Doctor Rai and Nurse Lucy’s wonderful bedside manner made an anxious appointment totally stress free - many thanks. Highly recommended.
T. C.Amazing doctor Paul I believe got us both in fast for our covid test with quick results. Very professional practice felt very safe and assured. Thanks again
d. r.not cheap - however a fast, efficient in home call out at 4am by a professional and pleasant doctor who comes equipped with testing kits and provides diagnosis, medication and relief within 30mins is worth every penny. .
N. H.Absolutely brilliant service I needed the PCR test as I was travelling in an emergency and this clinic was great the Dr tried her atmost best for me to get the certificate in time for me to fly.
E. K.Great experience as a business customer. Well priced and was always on hand to help out even during unfashionable hours at the weekend!! Always a pleasure
E. B.Great clinic, seen last minute by Dr Bennett for Covid test so I could travel home, had result that day...very pleased
D. W.Absolutely first rate service and they delivered what was required very discreetly in a timely manner. Thanks!
J. C.Very convenient clinic but on the expensive side. Quick turnaround for a Covid test.
s. s.Good service test sample goes outside for testing
E. B.Excellent service, very discreet and professional. Can be expensive but you get what you pay for.
S. B.Very processional..... happy to go back.....
A. W.Highly professional practice with friendly helpful staff
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V. S.Contact
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