Reviews of The Nelson Medical Practice. (Doctor) in London (London).

The Nelson Medical Practice

121 Reviews

65 Comments

Doctor

Medical clinic

220 Kingston Rd, London SW20 8DA, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of The Nelson Medical Practice, Doctor in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

Map

Open hours of The Nelson Medical Practice

Sunday

Closed

Monday

7am–8pm

Tuesday

7am–8pm

Wednesday

7am–8pm

Thursday

7am–8pm

Friday

7am–6:30pm

Saturday

8am–12pm

Popular times

Sunday

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Monday

7
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Tuesday

7
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Wednesday

7
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Thursday

7
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Friday

8
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Reviews of The Nelson Medical Practice

K. F.

Always had great experiences with this practice since we registered 6 years ago. Have never had an issue getting an appointment, including during Covid. When calling for my baby son I have received a call back very quickly or had a scheduled appointment that day. Doctors extremely helpful and knowledgeable and have booked appointments to follow up a few weeks later. Huge thanks to the practice, especially during what must have been a very stressful time for them all. The level of care and patience has been consistent and of a high standard

A. D.

Only ever had good experiences with this practise for myself and my family, receptionists are knowledgeable and friendly, doctors are professional and take your concerns seriously. Even during covid we’ve had both face to face appointments and telephone consults, all which have been helpful and easy to arrange.

S. K.

Amazing experience with the Nelson Medical Practice recently. My fathers GP Dr Marek acted quickly with a medical concern I had with my father. This alleviated any worries and concerns I had. My family and I have been registered with them for years. The GP’s and the reception staff are very polite , helpful and friendly. Dr Marek , also referred myself and my mother to Marina to assist us in receiving carers support. Within a couple of days of the referral being made I had a call from Marina. I can’t thank both Dr Marek and Marina enough for their prompt action , help and support. I have never had a bad experience. I have always been able to get an appointment . We are very lucky and blessed to have them

L. M.

Always had a great experience here. Often immediate x rays and blood tests and results same day. Have always been able to get an appointment and gPs always spend the time to go over any concerns.

a. k.

Amazing medical practice nothing but stellar service. I’ve never encountered a negative experience with any staff of doctors there. I find the reception staff are always polite and helpful. It’s rare these days to find a good service like the Nelson Medical practice. Sadly leaving as I have moved out of the area, but I wanted to say a super big thank you to all the team there for the years of professional service and care. We all know finding a good GP practice is never easy. More so if you are Autistic, a routine appointment can turn into a very negative experience if you are met with unaware, ill informed doctors with no clue on how to treat you. I will always have fond memories of the fab doctors in the Green Corridor! 😇🙏🏼 Fab service and I would highly recommend, a outstanding practice indeed!

C. S.

I'd just like to say what great service I had at the Nelson health practice today I had to have a ECG, chest X-ray,and a blood test,all at the same center,all the staff, were friendly and hopefully thank you very much 👍

C. M.

I was a patient at the blood testing clinic today. I so hope a senior manager can improve working conditions for the staff at this clinic. Today I heard them say” We cannot carry on like this!” A much larger than average number of patients are waiting all day every working day for their blood tests to be taken. The working conditions are horrendous. Medical staff have to go out from their very small working area to the main entry area of the building to find and communicate with patients according to the numbered chit each one holds. There are about forty patients and there is seating for ten. Patients are spread our over the large entry concourse and can’t hear the number being called, or easily see who is speaking. I and other old folk stood for an hour this morning waiting. We were told to move into a much smaller space, contravening social distancing regulations because we were blocking the entry area. Please relieve the medical professionals from the chore of finding the patients. Maybe introduce the number of next patient being shown on the screen in the small waiting area. Maybe use volunteers to meet and greet and take each patient to the testing area. Maybe give timed entry maximum time fifteen minutes so patients are not in a crowd standing for too long. Patients need seats which are in other public parts of the building unused right now. More small seats could be accommodated in the entry concourse. The delays in patients taking coats and jumpers off can be managed by alerting them they will be next. Please can the marvellous Nelson Medical Practice help this blood testing service to run smoothly and effectively. Please on behalf of the staff who are suffering from very poor and unnecessary conditions which they say are not sustainable. Thank you!!!

b. s.

I have recently sought assistance from the clinic staff regarding registration issues. Their administrative staff, Ms Shelby Hunter, has been very friendly as she responded promptly to provide useful information. I really appreciated their services.

L. A.

Friendly staff, always manage to get an appointment and very clean and organised.

W. X.

Update: it is slightly difficult sometimes to get appointment. But usually they will call you back on the day to do telephone consultation first. This is the best GP I have ever experienced in this country. Very friendly and helpful staff, easy to book appointment online, and long opening hours - you can book early morning or late evening appointments. Occasionally it takes a while to get through the reception for same-day urgent care, but one of the doctors always calls back on the day. We are quite grateful there's a good GP practice around!

J. C.

I have always had first class treatment from everybody at The Nelson Medical Practice! My doctor is thorough and kind and the nurses are cheerful and helpful and I always feel at ease when I'm there. The receptionist staff are brilliant and have bent over backwards to help me with various paperwork requests. Booking on the EMIS system is easy and I have never struggled to get an appointment. Keep up the good work everyone! You are a credit to the NHS and I am very grateful for all you do. Thank you!

R. B.

The best GP I've been. The doctors and nurses are always friendly and patient. Clean and tidy environment with blood test centre and pharmacy in the same building. Doctors and nurses feel professional enough to listen to your description of symptoms and do do some checks accordingly. ( some other gps I've been before would just give general suggestions like drink more water and couldn't wait to dispatch you) Even the interns here are much better than elsewhere. I've been talking to one of them for my postnatal check, not until she called the doctor for further checks that I realized she was just an intern student. The intern has asked questions professionally and clearly. The in-house pharmacist was amazing. He knows every medicine and will tell you how to take them before the prescription is handed into your hands. Sometimes even more detailed then the doctors. Anyway, it's been good to registered with this GP. The only down side is the waiting time is always long. The longest one took me almost an hour till I see the doctor since my appointment time, that was a same day appointment, though.

D. M.

I recently had my first ever flu jab at the Nelson Medical Centre in South Wimbledon. The whole operation was a paragon of well-thought-out efficiency and I was in and out in 2 minutes. Bravo the Nelson and Bravo the NHS !!!

A. S.

I've had very positive experiences here: I can book GP appointments on the day or re-order prescriptions all online, the staff are helpful and accommodating, if I need a blood-test then I only have to go downstairs, rather than all the way to the hospital. Yes there can be delays, but it is what it is - as long I communicate with staff, rather than vilify them, then I can at least give everyone the opportunity to do their best!

A. A.

Happy with the service I receive and the doctors. It is difficult to get an appointment, but I am grateful for the doctors phone calls which save time - theirs and mine. Some issues can be resolved by a phone calls, and when the matter is urgent I have not had problems getting an appointment. The admin side is not good, I have waited over two weeks for a referral letter. However I am grateful to doctors and nurses and NHS so 5 stars. Thank you

A. P.

I've always been able to get an appointment when I've needed one and it's good to have the option of booking online. The vast majority of the doctors are absolutely excellent and really take the time to listen and understand. Premises are also very nice and clean and the reception staff are friendly.

N. T.

Cannot rate this place enough. True fantastic. The facilities, the service and the team. No trouble getting appointments. Always helpful. when my online log in broke, their team fixed it and re-set up the whole thing for me. So good. Even the one time I did have to make a complaint, the way it was handled was brilliant and positive throughout. I hope I never have to move.

K. L.

It was my first time using the new new centre, and I was very happy with it. I managed to book a short notice same day GP appointment on a Monday morning, was seen on time, and my problem was dealt with quickly. Clean comfortable building with clear signs and a calm, organised atmosphere.

E. O.

My appointment on Friday 8th February 2019 with Dr. Walker has been so positive, informative and thorough, and I want to share this experience. It cannot be stressed enough how important it is to a patient to feel understood, being listened to and being treated in such thorough and dignified manner. I left the centre feeling very cared for and full of gratitude. Thank you.

A. L.

I am very impressed with every one I made contact with there, highly organised and the appointment booking has been easier on the last two occasions. Well done to you all. My son also goes to this practice and never has said a negative word to me about it

L. M.

After much deliberation about which practice to join, and having read some very poor write-up's we finally registered with your practice. Today we called to make an appointment for our scripts to be renewed as we have run out of our pre-prescripbed meds from South Africa, we were warmly greated by Lynne. A very friendly helpful lady. Sadly we couldn't get an appointment but were reassured that a doctor would call us back later today. Holding thumbs that all works out. So far so good. Regards Lee-Ann Maritz

M. A.

I went to collect copies of GP referral letters. There was a breakdown in communication and so initially, the copies were unavailable. A staff member called Lisa was incredibly helpful, abandoning the work she was finishing off (at 7.45pm on a Friday evening) to assist me, almost until closing time at 8pm. Exemplary patient service.

S. N.

Always helpful and empathetic. The online booking service is really handy too & sometimes its just a case of a telephone call to sort something out. We are lucky to have such a great medical practice in the this area.

J. D.

Good doctors, reception staff is the downfall of this clinic. They are really moody, I faced the situation various times, and talk to you like they want to make it difficult on purpose or like you owe them something.

S. d. W.

Sister Kate Lewis is an absolute gem! Don't ever loose her! She took her time with the appointment, made me feel at ease and very comfortable. Gave great advise too. An asset to your establishment!

M. D.

The infrastructure is absolutely amazing! The Pharmacy staff and building reception staff were friendlier to me than other staff within the premises. If only they had a nice Caffè then it would be much better.

V. W.

The service is excellent, the facilities are excellent. I feel very supported by this medical team and quite fortunate, as alot of people do not receive the same standard of service from their practices.

M. a. J.

Always had a good experience and been able to see a doctor when needed. Staff are polite and friendly

C. P.

I've had 2 appointments here - easy to check in, found my department easily, and I was seen very quickly by very nice clinical and reception staff.

J. B.

I recently had my COVID vaccination at Nelson Health Centre. Very professional and friendly staff!

T. A.

Reception lost paperwork on two occasions - don’t seem to be properly trained. Dr that was seen wasn’t very caring by any means - looking forward to his retirement! And so many steps to get an appointment!

D. S.

I am so impressed with the doctors and the staff at the medical centre, having a nurse practitioner on site has made things so easy to manage my long term condition, everyone is so polite friendly and they do their utmost best to help you when help is needed, top marks to the Doctors, nursing staff and reception team, only point that could be improved is the Telephone system, its very long winded and could be made a bit easier by having a direct line to reception..but all in all i am a very happy patient!

m. w.

went to nelson yesterday havnt been to gp for 1o years was quite surprised how nice the new building is also the waiting area was well designed feels very open and not crammed in like most waiting rooms also they have information boards that show a patients name when they want to see you a vast improvement on all the previous surgeries i have ever visited.

T. B.

Excellent service - the extended hours are ever so helpful when trying to fit in an appointment around working hours. Best practice I have ever used!

S. S. W.

Very helpful and kind staff -GP, Nurse, cleaners, security and chemist. Fully satisfied and glad to be a patient there.

A. V.

It blows my mind that you have to wait for 30+ minutes to be put through to speak with a receptionist….

B. H.

Very professional and helpful staff Always received amazing treatment by everyone and I have had to use them a lot since being pregnant and having a baby.