Reviews of City Paws Club. (Dog Trainer) in London (London).
City Paws Club
42 Lower Richmond Rd, London SW15 1JP, United Kingdom
Description
Information of City Paws Club, Dog trainer in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of City Paws Club
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–5pm
Popular times
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Reviews of City Paws Club
J. W.
My puppy had her first grooming session today, I’m very happy with the style and my puppy looks happy and relax. I will definitely visit here again. The staffs are friendly and professional.
B. M.
Received an excellent first grooming from City paws. Check out the before and after of our cockapoo. He came out looking happy and very handsome.
D. B.
We recently completed a series of excellent training sessions with Matthew for our Maltipoo puppy. We are first-time dog owners, and Matthew was great at preparing us for the various day-to-day challenges. He is a true dog-whisperer, and we saw immediate results in recall, interacting with other dogs, and walking on the leash. The confidence we developed through the sessions also instilled a greater sense of calm in little Rocky. We will be continuing the sessions as our pup grows up. All in all a great experience.
j. l.
Best haircut ever for my dog Mochi in all Fulham /putney area. My daughter loves it so much, she demands her only gets groomed here. Staff treat him so well, and he loves it there. Even when i accidentally missed pick up time, they waited almost 45mins after close for me.
H. W.
First time at City Paws Club today for a groom for my nervous 10 year old Toller. The welcome for him (and me) was warm and reassuring with lots of love and attention from Matt. The end result was great too and I took home a very happy dog. Very impressed with his paws
M. J.
City Paws have looked after our family Labrador at their daycare centre for the past year. We can not fault their professionalism, responsiveness and true love for the work they do. Such a great friendly team, would recommend to all ♥️
N. M.
I popped in last weekend to get my French Bulldog Bella groomed and the service from start to finish was fantastic. Very welcoming, they were excellent with Bella, as she is a little shy and was a tad apprehensive however they soon made her feel welcome and pampered. All in all a great experience and Bella is looking even cleaner and fresher too.
R. B.
City Paws Club offered us an appointment at short notice and were fantastic from the moment we walked through the door. The groomer managed to get all knots out of our cockapoo's coat without shaving her(something no other groomer has managed). Excellent service all around!
n. m.
I have a Bichon Frise which I have found that most groomers don’t know how to cut his hair and end up just shaving him. However, City Paws Club on Lower Richmond Road have given him the best cut and they listened to what I asked for and they did a better job than I expected. Thank you
R. M.
My dog always comes back from her grooming sessions at City Paws Club both relaxed and looking beautiful. Kind, helpful and calm staff has resulted in a secure environment for dogs.
M. R.
My Maltese terrier had his first groom here, having recently moved to the area. Whilst it was a little hard to locate the premises, we were happy with the results and will be returning. The only thing which was a bit of a let down was that his nails hadnt been trimmed and were badly in need of and should have been incorporated in his groom. Hopefully this wont occur again.
M. M.
The new groomer Christian is amazing. Lovely guy and our dog has never looked and smelt so good. We have a ludicrously curly dog so is not the easiest customer but Christian welcomes her with open arms and she loves him. Could not recommend more highly.
A. B.
Excellent in every way. The staff is really polite and Cristian is a fabulous dog groomer. He is very caring and always does a fantastic job for my dog.
C. B.
I have previously used a different dog grooming company in Fulham. However I could not get an appointment there for three months so tried out city paws. I love that they take one dog at a time. Makes for a much more calm environment. I received a text reminder of my appointment a few days before. And they did a very good job. I will certainly be going back.
E. W.
My dog had a good experience at City Paws. Friendly staff who listened to grooming/style request. An online booking platform would be great for future as it is sometimes difficult to get through on phone. Have been back multiple times!
M. D.
Had my cocker spaniel groomed..nicely done job, friendly staff and they treat my dog gently. Called 15 minutes before job finished to be able to pick her up without her waiting too much. Will come back…
O. P.
City Paws Club is our Beagle’s second home, he absolutely loves going to day care. Matt and the team are amazing at what they do, attentive, professional with a really friendly attitude. An easy booking system, early pickups and regular updates with photos of the day’s adventures. We can’t recommend enough.
N. H.
Such a committed, professional and caring team, today looked after my puppy at his first proper full groom! Thank you all! Alfie looks so different and so smart!
L. Z.
I have a really boisterous and full of energy boxer that needs tons of exercise so I was so happy to come across CityPaws. I’ve been sending my dog there consistently for months now and she comes home happy and exhausted from a full day of play. The pick/up and drop/off service is exactly what I need and the team can be trusted with house keys as well. On daycare days, Bailey can’t contain her excitement and goes nuts when she sees the van pull around the street, the team can barely get a lead on her as she races to jump in the van. The best part is when she gets home, she goes straight to her bed until the next day and gives me the break I need. You also get updates during the day with pictures (would love to see some videos though) so you can see how much fun they’re having.
B. C.
Absolutely love this daycare! Everyone is so incredibly helpful and responsive. The service is incredible and they go out of their way to accommodate where they can and I love the daily pictures when he’s there. My dog loves going.
The only thing I wish was that the days were a little longer as it is a little hard to fit in around going into the office.
P. L. W.
My two year old labrador all the time comes home feeling, smelling and looking awesome! There's always fun and joyful pictures of my pooch and her furry friends each time she attended daycare. Customer service is also impeccable. We are thankful to have found you Citypaws! ❤
S. S.
MY dog Sonny has been going to City Paws Club for so long. I cant imagine ever changing my day care for him. Hes scratching at the door every morning and comes home exhausted and super happy. He gets so much love and attention each day. The service is great.. I miss him through the day and get constant pics and updates which i love and share with all around me.. Really is his home from home...
C. C.
Our dog Molly loves city paws and has been going for two years, the team are really friendly and professional and take really good care of Molly, we love the photos during the day. They have even helped us out last minute with emergency day care. We wouldn’t send Molly anywhere else.
R. K.
Love this place and my pup loves it more. Wonderful staff and facilities. Would definitely recommend to anyone that seeks high quality care for their furry family member!
S. W.
So friendly. Super happy with his cut and how happy my puppy was when we fetched him.
M. J.
What a lovely friendly groomers. Great to see the salon at work. Hector came out looking fab and k was so grateful for their kindness.
J. T.
Ivys favourite day of the week is when she gets to go to City Paws, she loves the team, getting to play with other doggos and most importantly swimming! We always know she’s in safe hands with Matt and the team and she comes back happy and ready for a good sleep! The communication has always been clear and we look forward to receiving her daily photo when she’s there!
A. B.
We take our dog Artie to CityPaws Day Care twice a week and I couldn’t recommend this organisation enough. They are by far Artie’s favourite people & it’s his favourite time of the week!
To start with, I am super impressed with how organised (and lovely !) they are in terms of pick-ups and drop-offs. I always get a text the day before with an estimate timing which really helps. Then drop-offs are great because Artie gets put in the crate if we’re not in. Lots of day-care companies don’t offer pick-ups & drop-offs but CityPaws goes above and beyond. I’d like to also mention that Emma - who picks up Artie every time - is the loveliest person too.
The day care itself is fantastic. Emma keeps us updated with daily pictures & videos which make our day. We can tell he’s had a great day because he’s absolutely EXHAUSTED when he comes back and just wants to go to go to bed. This is quite amazing for a young beagle!
All in all we are absolutely delighted with both the professionalism and service of CityPaws and would recommend this to anyone who wants to have a happy pup in the city! :-)
M. L.
I couldn't recommend City Paws club more than I already do to all the dog owners I know! :)
Our labrador pup Bailey has been going there once a week since she's 5 month old and she loves it. The dogs are being entertained and taken care of all day, with big outdoor spaces, and plenty of dogs to play with; needless to say she doesn't look back when she's being picked up in the morning! They also send pictures/videos throughout the day to update us on how she's doing, which is always very reassuring.
If you're looking for a place to send your dog for a day full of activities, this is the place to go!
Marion
E. W.
Lovely new local Dog groomers. Highly recommend- our usually scruffy, smelly hound looks & smells superb!
D. S.
Calm environment with very friendly caring staff that genuinely love the dogs. They groom our Australian labradoodle perfectly every month and she always come home smelling amazing!
L. J.
Great service and was really happy with the result of a full groom. Friendly and helpful staff who will solve any problems.
See pic below 👍👍
Thanks.
F. G.
It was my puppy’s first time to the groomers. They made him feel welcome and chatted me through what they would do to introduce him to the experience.
Extremely friendly and professional staff. My puppy came out looking and smelling fresh and fabulous. Thank you so much City Paws! 🐾
O. M.
We took our 7 month old puppy, Jumbo, to City Paws Club for his first ever full groom and we were very nervous incase his fur was taken too short. They did an absolutely incredible job and our puppy looks so smart! Thank you. We are very pleased with the results and will definitely be going back again!
A. H.
Brought Our little German spitz in for her first visit with them and they where great! Tidied her up nicely with a breed standard trim. Happy with the results
S. J.
Friendly and excellent service. Our big hairy mucky black lab came back as slick and shiny as a young Elvis.
T. S.
We love City Paws! We have a 5 month old puppy and she has been doing some training with Matt and also going to doggy daycare once week. Matt’s training help has been invaluable, especially as she’s surrounded by three boisterous kids. And doggy daycare has been wonderful for her to get used to other dogs and burn some energy. She loves it and gets so excited when they come to collect her. I highly recommend City Paws.
J. M.
Very helpful, really dog friendly, great groom. And they sell the best selection of treats! Recommended.
J. P.
Our 2 Bernese Mountain Dogs LOVE daycare at City Paws! . They come back tired and happy after a wonderful day in all the amazing outside space. We love seeing the happy pictures the team send us during the day and also that they come home beautifully washed and dried! Matt and his team are knowledgeable and have given great advice on training. They have also arranged excellent boarding in private homes when we've gone on holiday. Highly recommend!
G. W.
City Paws are great! I have been sending my Collie to City Paws from when they first started up, and it was a no brainier to send my new puppy collie to them too. They have really helped with puppy training, giving detailed updates on his progress, on how he interacts with both the team and the other puppies. The ‘pupdates’ throughout the day are adorable but also reassuring to know he is getting along okay!
Both of my dogs are always happy to see the team when they are collected, and they always come back happy and very tired!
I have never had any issues with City Paws and would recommend Matt and team to any dog owner.
T. P.
City Paws has been an absolute godsend. I send my puppy to daycare 3x/week and it’s been very beneficial to have her socializing with other dogs. Her behavior at home improves on a daily basis. I have also used City Paws for 1on1 training and Matt has done an incredible job helping teach basic commands, good behavior on the lead, and more. He’s also a great resource for any questions or concerns you may have.
F. H.
My cocker spaniel has just had her summer cut, she looks amazing! I have used City Paws a couple of times now and am really happy and impressed with the service. Would highly recommend.
C.
I can’t say enough wonderful things about City Paws Club doggy daycare and grooming services. I have a Bernese Mountain Dog who goes bonkers with excitement every time the doorbell rings on daycare mornings, and the entire staff is beyond amazing. We just love them all. On the grooming shop, I cannot believe what they accomplish with my giant dog in just two hours! I picked him up this afternoon looking like a top show dog and smelling like a fresh spring day. Five stars every time, every service.
O. A.
My dog tumble had a full groom and teeth clean today at City Paws for the first time and to say they did an excellent job is a huge understatement. Tumble has had many haircuts before but city paws has by far been the best! It was such an even cut and he has never looked so clean and fresh. Camilla the girl on front of house created a very friendly atmosphere and was both incredibly helpful and informative. He was treated so well from start to finish.
Would 100% recommend and will now be only using city paws for all of tumbles grooming.
A. T.
So happy to have found City Paws!
We send our two girls over, one being a puppy and still has a lot to learn. Philip seemed very friendly and caring towards their care from day one and you can tell they've had a fun filled day when they return!
We love receiving pictures throughout the day and I fully trust them to not only help us raise our puppy well but to provide our other 11 yo with the care she needs. Thanks guys! 🙏🏻
J. H.
We sent our four month old puppy, Luna, to City Paws Club, and we've been so impressed by their service and care for her! They send video and photo updates throughout the day, giving us great peace of mind on how she is doing and getting to see all the fun she is having! They come to pick her up from our flat in London and then drop her off in the afternoon. She is well taken care of and comes back absolutely exhausted after a great day of play and fun! 10/10, would recommend to anyone looking to have their dog taken care of for the day!
i. l.
Our little pup has been going to City Paws Club daycare regularly after he is allowed to venture into the outside world. Being able to socialise with other dogs has been helping so much in terms of his confidence building, even with once per week (for his young age)! All the staff members are super friendly and absolutely love dogs! Clara sends me regular updates of the day so I know my little man is having the best time! He spent an evening boarding at Alex's place, and even had some cooked dinner! Thank you so much for the whole team!
R. W.
Fantastic daycare, I have used them for 5 years and can't speak highly enough of Matt and the team, they love their dogs, nothing is ever a problem, excellent service and care. Reuben
J. K.
City Paws really went above and beyond! My puppy was really struggling in his development with interacting with other dogs, often scared and acting out. City Paws really care and kindly laid on a 1:1 training session showing us techniques to improve our puppies behaviours, very clear guidance all in real time with other dogs in the park and also providing helpful follow up notes. We felt safe and can’t thank City Paws enough for giving up their time on a cold wet and rainy weekend! In just one session we saw a massive improvement (which had someone of told me of before the session I would never have believed) and have a great platform to move on from.
A. M.
I used City Paws for day care and they were amazing. I also tried their grooming - it was the first time for my Westie puppy and he was treated so good. The result was great as well and he smelled so good :) will come back for sure
B. Q.
I have had a great experience with my puppy Max. This is because the groomer Cristian has been a great and superb staff member ! I will always go to City club paws !! 😁🐾
J. K.
I would highly recommend City Paws for any training support you need. In the lead up to getting our puppy I was very nervous, having never had a dog before I just wanting to get it right. So I had an online puppy training session with Matt, he was brilliant. Ran through all the basic do’s and don’ts with me. As well as some of the first behaviour lessonsq to teach my new puppy with how and when to reward. We have now had her for 10 days and it has been a great experience which I fully credit to Matt for giving me the knowledge and confidence to start off so well. Thanks once again - you most definitely have not heard the last from Me and Tessa 🐾
B. H.
Excellent service. Kevin is caring and put my puppy at ease so he was not stressed after his wash and well groomed. Thank you. Barbara
B. M.
I’ve used City Paws doggy daycare for years and was always pleased with the service. Plus their grooming service is top quality - just had my cavapoo in there and they really took care of her even with quite a bit of matted hair. Thanks so much!
S. G. W.
My cockapoo Betsy goes to the grooming shop and to the day care. She completely loses it at pick up time because she’s so excited to go and play with her friends. They always do a marvellous job of her hair in the grooming shop and are so kind to her. As a dog with a disability it’s so great to be able to entrust the team to take great care of her. Their tenacity in keeping going during the pandemic has been impressive.
C. R.
Highly recommend this great place for dog care and grooming. The team is amazing with the dogs, providing great service and making sure the dogs feel comfortable. Our puppy doberman had his nails clipped for the first time and was well taken care of, so he will happily come back!
M. G.
River, my Miniature Schnauzer looks amazing. Was his first haircut and I was a bit worried for his reaction. But he received great attention and he looks soooo cute. I’m very pleased with the results. Thanks and see you next time!
A. C.
Absolutely wonderful groom! I took my dog, Trevor, for the full works to these guys and was absolutely thrilled with the overall experience. The service was great, a really thorough groom and cut to the exact style requested. Thank you!
L. S.
My little Pom Rocco is nervous little thing who has had bad experiences with groomers before so I was anxious at first to try someone new. I was therefore delighted when I picked up my little pooch smelling and looking divine and not in the least bit traumatised! City Paws really do listen to you and are keen to leave their clients feeling satisfied which is rare to find these days. Excellent service and good value. I will be back.
A. H.
City Paws Club were really accommodating with my change of plans and made me feel very comfortable for my dogs first groom. He’s had a great groom and was clearly very comfortable in their company, would recommend for any new puppies!
A.
Our 6month old lab/spaniel puppy, Milo, has been going to City Paws day care for a few weeks coupled with some one-on-one training with Matt (the dog man!). Milo was so full of excitement he was hard to control on the lead or outside. However, Matt gave us some techniques that have really worked to focus Milo a lot.
The day care is seriously THE BEST. Milo still wets himself every morning Clara comes to pick him up, and is exhausted when he gets home. He's always had a nice wash down after playing with his friends so is nice and clean when he gets in (minus the evidence of dirty play on his little nose!).... I cannot recommend City Paws highly enough. Thanks guys!
M. L. F.
This is a super place and the staff is lovely, always a pleasure to deal with them. One sure measure of good dog handling is the enthusiasm or otherwise of the animal when crossing the threshold. My dog enters with great enthusiasm. That is good enough for me especially as she comes out looking great.
L.
Matt is a dog whisperer! Our puppy loved everything he showed us to do with him and he was also very clear and patient with teaching us how to continue the training skills he taught us on our own. If you want your puppy to be happy and well-behaved (and use up a little energy in the process) we highly recommend City Paws for 1 on 1 training.
I. A.
Highly recommend City Paws! Milo comes back looking phenomenal every time he goes in for a groom. We’re so pleased with the responsiveness and quality of service!
M. B.
We left our pup in City Paws Club's capable hands for boarding when we were away on holiday. Along with enjoying their outdoor facility during the day, she also went home with the same member of staff each night. Philip was so good about sending photos and videos of them spending time together each day we could see our pup was happy, healthy, and getting lots of attention. This allowed us to enjoy our holiday even more. Thanks Phil!
M. M.
Very good groomers, definitely doing their job with true passion! My dog is always leaving with cute haircut. She is very anxious and another groomer refused cutting her but in City Paws Club they always know how to approach her🙂 definitely recommend and Ellie will be back soon 🙂
C. S. B.
We have been sending our 4 year old cockapoo to Citypaws daycare since she was a puppy. Everyone is so friendly and she is treated with love. She is so happy to be picked up in the mornings to spend the day with her doggy and human friends. Thank you
A. M.
We thoroughly trust City Paws Club to take great care of our cockapoo for grooming. The personal touches and excellent customer service make us want to come back every time and we wouldn’t consider going anywhere else
C. D.
Margot, our miniature dachshund has been going to daycare at City Paws Club since she was 10 weeks old, between 2-3 days a week and she absolutely loves it. When the team come to pick her up she's always super exited and can't wait to leave!
We are so pleased she has become a very confident puppy around other dogs and people, and we really do attribute much of this to her being so well socialised at City Paws Club.
We were so was nervous sending her in the first couple of days, especially as she was so young and little, but the team were amazing and sent us updates/photos throughout the day on how she was getting on. We felt they really looked after her, sat with her and eased her in with all of the other puppies. Natalie and Matt still send us photos/videos of her playing which we love. The team really genuinely seem to love all of the dogs they look after, and are very comforted when at work that Margot is in great hands.
We also really like the online booking interface which is easy to use and allows you to book in last minute, which is great for us when our work plans change etc.
We visited the Club in person before sending her in and there is a huge amount of space for all of the dogs, shelters and activities etc.
Overall, we are very happy and would highly recommend City Paws Club.
A. A.
I recently completed a package of 3 training sessions for my family and our mini dachshund puppy with Matt. His help has been invaluable in getting us prepared for the puppy, helping us establish a routine with sleep and toilet training, crate training, and training Elvis with some basic commands. His ethos is all about positive rewards and ensuring a happy and secure puppy. Thank you Matt! We are looking forward to Elvis trying out the day care!
D. W.
I took my dog(German Sheppard) to City Paws Club for grooming. The staff is very friendly and they do a good job everytime. I tried another groomer in the past but they kept changing my appointments and cancel them because my dog is slightly larger size and they have so many dogs at the same time however I have never had that problem with City Paws Club, they schedule it properly also they send us confirmation and reminding messages every time which shows that they are a professional company.
J. O.
Awesome place to get the right grooming care for your pet. Tough getting an appointment at times though, maybe because they are that good. Would like to have the appointment process made easier is my only gripe and that's just me nitpicking
S. S.
My baby boy Sonny has been going to City Paws Club for nearly a year. Having tried a few day cares in the past, i can honestly say i have never seen my dog go so crazy to get out of the house in the morning and jump into their van!! I am one of those dog parents that miss their dog as soon as they are out of sight, and i usually get anxious when i'm not with him, but the constant pics and vids bring the biggest of smiles to my face, especially seeing how much fun my little boy is having with his dog and human friends. Its a real comfort to know he is cared for and entertained in the most fulfilling way. He really is in his doggy paradise there. I couldn't have asked for anything more, and i can't imagine him anywhere else.
M. C.
My one year old female border collie has been going there since she was 3 months old and she absolutely loves it. The staff have all been lovely and my girl gets so excited to see each one of them. They send me photos throughout the day which puts me at ease and makes me happy to know she is having a good time. Definitely recommend.
H. M.
I have been sending my Miniature Schnauzer to City Paws daycare since he was 11 weeks old. He's now 5 months old and has greatly benefited from the socialisation with other dogs that he gets from his weekly visit to daycare. From when he was a small pup, the team have been so attentive with him, sending me pictures and letting me know if something seems off (he once had an ear infection which the team helpfully flagged). He's always so excited to see them when they pick him up and I can see the love and care the team have for him. He doesn't even look back when he leaves in the morning. I would recommend City Paws to anyone - I am confident that my dog is safe and happy when he is with the Matt and the team :)
I. L.
Roki loves City Paws Club!
All staff are very friendly and professional. On many occasions I requested for Roki to be picked up last minute and they have always been able to accommodate us.
They always send me plenty of photos and videos of Roki playing with other dogs, and Roki seems to be having lots of fun with his dog friends. He always comes back tired, goes straight to bed and sleeps through until the following morning 😁
A. M.
We love to send our dog Ellie to day care here. She is so excited when she is picked up of a morning and is so exhausted when she is dropped off home of an afternoon. We get photos most days she is there. City Paws is so convenient while we are both at work, but also amazing during this crisis as we can ensure Ellie is still exercising and socialising with other dogs. We could not recommend City Paws Club more.
S. E.
These guys are so so accommodating and go the extra mile. Archie always comes back suitably exhausted. I also love the daily updates of photos and videos
H. C.
Our beautiful dog Winnie spent the first year of her life attending City Paws Club. I think I can speak on her behalf to say that she would not have preferred to spend it anywhere else! Everyday day she came back happy and exhausted having had a lovely time playing with her friends. Practically speaking, Matt and the team are very accomodating, prompt and efficient. You often get photo updates during the day, if I had one small criticism these updates could be a little more frequent. We have moved from London now and I hope our next doggy day care provider will be just as good! Thank you from us and Winnie for all the nice memories.
J. G.
Our little man, Watson, is a newbie at CPC, but he is in love. Matt and Clara have been a godsend for Watson and have helped him build his confidence. He is always ecstatic to see Clara in the morning and comes back exhausted, which makes our lives much much easier.
We also searched around for a groomer that could handle his unique coat and CPC (credit to Christian) did an amazing job. We were worried Watson was going to be bald given how matted he was, but he came back looking so handsome.
Overall our experience has been amazing, highly recommend.
M. D.
If you are looking for a doggy daycare service in London this is hands down the best place! They really go above and beyond with their customer service and are so friendly and easy to talk to. My dog has separation anxiety and not only did the City Paws Club team understand his issues, but when he chewed our wall they immediately gave me advice on what to do, even going so far as to let me call them in the evening for advice and gave me a recommendation of a local handyman!! Not many companies would go this far for their customers but they genuinely care about dog welfare. Your pup will be good hands, can't recommend them enough to everyone!
B. B.
I have recently bought a puppy and was feeling anxious about doing all the right things for her. I contacted Matt @citypawsclub who reassured me and talked me through step by step what i needed to do and when. I have had virtual training during lockdown which i have found most useful and feel so much more confident that i am going to have a well trained puppy. Thank you Matt :)
J. S.
Super groom, puppy and owners v happy.
R. M.
So happy to have the great grooming team back up and open at City Paws after COVID closure. They take great care of my pup and he comes out looking tip top. The added benefit, they are much more patient that I could ever be as he tries to eat the blow drier!
M. C.
We showed a reference photo of what cut I wanted for our cocker spaniel. They did it exactly how we wanted. It is the best haircut she has had. We are very pleased with the service.
D. T.
We have a large rescue dog, very timid and needs time to build trust with new people. We tried several dog sitters and boarding options but none were successful. And then we met Matt and Citypaws team - from the first meeting their approach was so professional, they managed to understand Maggie is shy but is gentle and needs time to establish trust. It was the first time we left Maggie for 10 days but the team was so nice and understood the delicate situation, it made it easy for us to trust them. While we were away we kept getting daily updates, photos and videos, and we were so happy to see how fast she adapted and started playing with the dogs. The highlight was when we received a photo of one from the team hugging Maggie! We will definitely return on our next holiday and we highly recommend!
e. g.
After being rejected by several doggy day care facilities (‘we can’t handle German Shepherds’) our two dogs finally found their ideal ‘vacation’ spot - City Paws Club. They’re always ecstatic when the dog handler rings the doorbell, they absolutely love every single one of them! They come back from their day hungry, wet, and completely exhausted - just the way we like them! We love receiving the pictures and videos, too. The playing field (for big dogs) is massive, with lots of toys and obstacles that they obviously use all the time. We send them to ‘nursery school’ (as we call it) three times a week and we love it as much as they do. We’ve also opted to board them during short breaks and the occasional weekend off, and that’s been excellent too. Staff are communicative and helpful, and I couldn’t recommend it more.
L. B.
My Pom Ludwig has been attending day-care at City Paws for a few years now, as well as the Agility trainings, so, when this Christmas we needed a dog-sitter last minute, I did not hesitate to contact Matt for help. He immediately offered to take Ludwig with him over the Christmas break, which was a huge relief. Knowing that Ludwig was going to be with Matt gave me complete peace of mind. I received daily updates and photos and Ludwig seemed very much at home and happy. We will definitely repeat the experience.
N. B.
Booked my two young Coton de Tulear puppies in for their 1st grooming experience at City Paws in Putney and couldn’t be happier with the results and service. Jess and her colleague were so helpful and understanding and even came to collect them from my nearby home and have transformed my cubs into little supermodels. Will be back soon and a very big thank you. Nik, Kenny and Lucky. 🐶🐶
A. S.
Once again a fabulous experience with City paws club day care and home from home boarding. Our dog Lady (a dachshund) has spent the last week being wonderfully looked after by Matt and the team. She always has a great time and we know she is safe and well looked after, while we were away on holiday. Great service, we would highly recommend them.
L. R.
Great groomers made our puppy feel very comfortable. They took so much care unmatting her unruly curls and she came home looking fabulous.
O. M. C.
Fantastic service again!
This is my second review and although the team was different, the service was absolutely Spot on.
Today was only the second grooming for my girl, her hair was very long (last cut in May last year) but we really like it long and brush her regularly.
I decided to give her a trim because brushing and washing was taking longer lately and, with heating on everywhere I noticed she was getting too hot often.
She was very nervous at first and again it was not easy to leave her but I asked the ladies to call me if she would be very stressed.
After I left she relaxed and apparently did not cause any trouble. I called 2.5h later to ask if she was ready and promptly went to collect her. I was greeted eagerly by my very happy and beautifully groomed cockapoo, who was bouncing around the groomers and did not seem stressed at all. In fact she was very comfortable with the team. They are very competent in their approach and service and I would definitely recommend them to everyone, especially if you, or your pet, are a bit apprehensive.
Thank you City Paws and we will be back in a couple of months.
May2019
It was a first grooming appointment for my little cockapoo and I couldn’t imagine a lovelier experience. The girls were amazing and reassuring as I was a bit nervous about leaving her for the first time. A very friendly place, I totally recommend it!
My furry baby smells gorgeous and looks very cute. Thank you Basia and team. We will be back in a couple of months.
E. M.
Matt and his team have been fantastic support for us and our new puppy. Rufus loves his days out at City Paws. We’ve had great advice from the team on training, nutrition and anything we need to know for a happy, healthy puppy. We recommend City Paws unreservedly!
M. P.
Matt and his team have been nothing short of fantastic. We recently moved to London from the U.S. and didn’t know where to turn for dog sitting/boarding and day play. We took a chance on City Paws after reading the other reviews and are so glad we did! They were available to take our dogs quite last minute for a few days when we had to go out of town and they are very flexible with day play dates.
We love knowing that when they are boarding with City Paws that they are staying at the home of a City Paws staffer rather than a kennel or crate at some sort of facility. One of our dogs is a rescue and has always been nervous around new people but he seems completely at ease with Matt and his team. Both dogs are excited when they are picked up in the morning and seem to have an awesome time whenever they go out with City Paws for the day. They always come home happy, enthusiastic and exhausted (in the best way possible).
Matt is also super responsive and easy to communicate with. He has even FaceTimed us so we could see the dogs playing at their property outside London. Long story short – we highly recommend City Paws!
S.
So so happy with my miniature schnauzer's groom - Basia always does a great job (I don't like him to look like a grumpy old man but love his little beard and eyebrows) and I'd never consider taking him anywhere else.
A. B.
Groomers always listen to precise instructions. The atmosphere with only one dog at a time is calm and relaxing for a pup who is a bit worried.
They always spend a great deal of time on each dog and my little one is never concerned to walk in through the door for his haircut.
C. N.
Excellent team who really care for your dog. My dog has been a few times to daycare now and always comes back really happy and tired. After his last daycare session he went straight to City Paws Club to be groomed and came back looking amazing. I highly recommend this professional team for all your dog care needs.
J. W.
Have tried a few groomers in the area but rate City Paws the highest. They consistently do a well balanced groom so my dog always looks fantastic when he’s done. Wouldn’t go anywhere else
C. P.
We started sending our rescue staffie cross a few weeks back. He was very bouncing and always wanting to play with other dogs and people. Since he has been going, not only is he exhausted at the end of each day (a difficult thing to do!), but he is so much more socially aware of other dogs and people. The introduction to other dogs and the hands on work he has received has continued his development and we are really happy with his improvements and hopefully more to come! Thanks!
L. S.
My two dogs have been attending day care at City Paws Club for close to six years. CPC's facilities enable the dogs to spend each day socialising with their canine friends outdoors, albeit with heated facilities during cold weather and shade and hosepipes during hot weather (both essential for my sensitive little ones). I've found the staff friendly, flexible and critically, very kind to my dogs.
B. K.
Excellent boarding experience for our dog. She was well looked after. Our energetic lab girl made a good new friend.. she had a great time playing with a beautiful Rhodesian Ridgeback boy! We were kept up to date with photos & videos..It was a very good experience.
A. M.
AMAZING. It's as simple as that. My wire fox terrier, Florence, has been a regular at City Paws Club daycare for almost a year now. When they arrive to collect her in the morning she is SO excited to see them - a very good sign she enjoys it! When she's dropped off later in the afternoon, she has the look of a very content (yet tired) doggy and simply settles in for the evening. Matt (and all the staff) are extremely helpful and knowledgeable about dogs and the overnight care is second to none too. I think if Florence could talk, she would ask to move in with Matt permanently..that how much she loves it.
J. W.
My little monster loves daycare at CPC and you can tell when he gets home that he’s had a busy day running around having fun. The team are devoted to the dogs in their care thanks guys we would be lost without you
I. P. Y. 1. H. (. F.
Really enjoyable experience being taught how to train and properly care for our puppy by Matt. We would highly recommend City Paws Club. Gus learnt a lot !
The Phillips family
A. G.
We are so thankful for City Paws Club! Our pets are like our kids...and we are at ease knowing they are under such great care when we are away. And our 8 year old pup, RB, loves his walk days a few times a week. He is happy and exhausted after each walk, and managed to learn some new recall and running skills too! Who knew you could teach an old dog new tricks? And for us, we love the opportunities to connect with other dog lovers during the monthly walks and through the online community.
P. B.
I have had my 18 month old welsh terrier groomed at City Paws Club, Putney on 3 occasions. They have always offered me convenient appointments, are very professional and take around 1.5-2 hrs. My dog looks stunning, excellent cut befitting a gorgeous welsh terrier. Nails cut, bathed and groomed to perfection. She is very happy to go for her groom each time and has had the wonderful Bassia to groom her each time. Well done CPC, we will always come to you.
C. M.
I want to start off by saying how fantastic Matt and the staff at City Paws have been. Our frenchies just started at City Paws a couple of months ago and they are doing great. We were a little worried at first because Pinguino requires a bit more attention at times due to his skin allergies and Ham is bit of a wild child, always getting into trouble. However, the staff at the daycare, groomer and boarding are all so loving and caring which we appreciate. In addition, leaving the boys behind when we travel has always been stressful (on us and the dogs), but we were beyond impressed with the boarding services provided by City Paws (specifically, Laurie). The boys are happier and healthier than they have ever been and we are excited to continue to use the City Paws services.
M. C.
We were offered a free trial day so City Paws could appraise our Jack Russell. A polite and courteous driver was sent at 7.30am to collect our dog and take him away for a day of adventures.
we were sent a video of the fun he had and could not believe our eyes at how fantastic it all looked. I cannot praise them enough for their professionalism and attention to detail, worth every penny and our beloved Spud seemed to enjoy every minute of it.
We will be regular customers. Thank you City Paws.
J. M.
City Paws are absolutely brilliant. Matt and his team are amazing; supremely flexible, helpful and my dog loves them! The City Paws Club team have enabled me to launch my business without detriment to my dog as I know that during the day when i'm in the office he is having the time of his life - he's always exhausted when he gets home. City Paws really do blow all competition out of the water, nothing is ever too much trouble. Highly recommended, don't use anyone else!
C. C.
Our dog has been going to City Paws Club for the past 12 months and loves it. She is well looked after by the team, who pick her up and drop her home, and we get regular, useful feedback on how she is getting on. We're really pleased with the service and would recommend to anyone in SW-London
E. G.
Our Leah has been going to City Paws Club for several months now since she moved from Rome, Italy to begin her new life in the UK. And - in a bark - she is SO happy. Loves going to play with her doggie & human friends. The staff is very attentive - sending & posting photos during her stays - and reliable - on time for pickup - and flexible. A great relief to her owners in every way. Continue the good work!
C. C.
Amazing friendly and professional - I brought my pup in who was quite matted - and it was his first time at the groomer - the team took excellent care of him and he looked great afterwards.
They were also really helpful with tips to help me keep him ship shape.
Thank you!
M. J.
Excellent service from people who really care about dogs. The team are always friendly and approachable and you know that your dog is being taken care of when at day care or boarding. The addition of the Dog Shed makes it so easy to get Murphy groomed - whatever you use, he smells fantastic! Overall, a great service from great people who care about your pet - it is just so much more than day care or dog walking - it's a full on service for your dog's every need
S. S.
Our dog Milo has been going to City Paws Club for almost a year now. After looking for other options we’re so glad we finally decided on this place as they’ve been amazing!
He comes back so exhausted and has reached the point where he can’t wait for the van to turn up in the morning!
It’s hard to know who to trust your dog with as he really is family, the plan was to try some different walkers and day care centres. We met Matt and City Paws Club first and are so glad we did as after meeting him and sending Milo there first haven’t bothered trying any where else!
Matt and his team truly give 110%. We haven’t tried the paddle boarding yet but that’s next on our list for this summer!
a. a.
I have used all their services, day care and boarding, my lab loves them and he’s the happiest when they pick him up. He just had he’s first grooming with them too and he’s one fresh dog. Best service, totally recommendable!
e. s.
Molly loves going to City Paws club....she's jumping at the front door before the bell even rings! Such a great team......they're even teaching her agility. She has the best time!
P. A.
City Paws Club is a BRILLIANT service!! I have been using CPC for my puppy Max since April when he was 12 weeks old! The team have been fantastic, helping to socialise him and help train him. It is such a personal service where they have got to know Max really well, and he has the BEST time every day he spends at daycare. He is such a confident little dog and I'm convinced it is their expertise and socialisation. I have also used the boarding service at the team members houses. They have updated me with messages and photos to show me how much fun Max is having whilst I'm away. I am so impressed with the team at City Paws and highly recommend them to any dog owner!
A. M.
Sparkle and Rascal have been attending City Paws for almost 3 years and have the best time with Matt and his team. I feel it is a safe environment with lots of space (which terriers need!) for them to charge around. They are always so excited when they are collected which shows me just how much they love it!
M. P.
Excellent day-care. Our dog goes happy and come back even happier. We are so pleased with the great service they provide, good care of the dogs, always on time, never a problem. We had several last minute needs and Matt was always there for us. Recommend 100 %.
J. H.
We enjoyed the most wonderful paddle boarding trip on Sunday 3rd Of June organised by City Paws Club in association with Active 360. From start to finish all the people involved were friendly, professional and helpful. Great start when all dogs were offered treats to help make friends. Both humans and dogs were kitted out with life jackets, then we had a safety briefing and on shore demo, before launching the boards and setting off. Matt from City Paws Club and the instructors from Active 360 made sure they were on hand to offer advice and encouragement and also point out places of interest onshore - a very good ratio of experienced people to beginners. We had a stop off on the shore to allow the humans to rest and the dogs to stretch their legs while the tide turned (making travel back to base easier). It was possible to leave bags securely back at base with a change of clothes - needed by some of us who ended up going for a swim! As it was a hot day it was actually rather refreshing. The base has a hot shower (could do with 2, but it was good there was one) and changing rooms/toilets. Wonderful to spend time with such a friendly group of people and wonderful dogs. Looking forward to going again, and highly recommend it to anyone who loves spending quality fun time with their dog.
A. M.
Don’t forget the cats, wonderful ladies who trimmed my cats claws. He’s quite happy now, Thanks!
J. M.
Matt and the City Paws team always go above and beyond when it comes to our dog Hank. Whether it’s sending us pictures or videos of Hank or looking after him when we go on holiday, we couldn’t think of a better team to trust with our dog. We know Hank loves going as each morning he greets the CP team at the door and is excited to go play out in the countryside. He returns each evening absolutely knackered and ready for some cuddles with his humans. If you are living in sw London I would definitely recommend City Paws Club!
S.
I met Matt, the founder of City Paws Club, just over a year ago - he would bring his team and any dogs they were looking after into the pub I was working in when they'd finished work. What struck me first was the sense of community they had, and as I got to know them all I could only admire the work they did; they are so dedicated to the hounds in their care!
I have been working with them as a boarder since last summer, and recently started sending my own puppy to daycare. There is no one else I would trust with my little boy - he's a shy pup, but the guys have really won him over and he's as happy to see them as he is to see me!
Knowing the organisation first hand, I can verify that no one else will ever go to such lengths to look after your dogs. They do everything possible to make sure they're addressing the needs of every dog in their care, despite the challenges that arise through doing so. Keep it up guys - you're doing great work!
R. B.
Brilliant service from city paws club. Outstanding day care facilities with loving and friendly staff
K. P.
Really easy to book with them, responded to my email quickly. Great cut and my little Toffee was very happy after the groom. Went to pick up and they had forgotten to do claws but when I mentioned they were very happy to oblige and take care of it quickly.
A. M.
The complete and definitive service for your dog. We have used many dog walkers but this goes a step further. Completely personal, flexible to your needs and most importantly they care about and do all they can for your dog. Henry the Basset loves them, is shattered and his behaviour only improves after his time with City Paws club.
Phenomenal work, thank you Matt and the rest of the team.
Cannot recommend highly enough.
S. M.
My dog Zeus went in with the longest coat he had been growing since a puppy and we loved the cocker spaniel fur, but it had to go, we were recommended city paws by a doggy friends owner and they where perfect they kept all the quirks we liked his tail fringe and ears.. but got rid of his mop like body. Most importantly Zeus was happy to stay and play with the two ladies and came back stunning x he was appointment 10am, 19.01.19.
l. s.
I cant thank the City paws Club enough for all of their help and guidance. After taking on a puppy as a first time dog owner I was obviously quite nervous. Matt and the team have been brilliant, continuing to offer me training and support on top of helping out when Bear goes to daycare twice a week. If you need doggy daycare or advise I would look no further. Top marks!
W. W.
I have previously been working with City Paws Club for a number of years as one of their designated boarders. I loved it when I had to take care of one of their dogs. The CPC team is great, picking them up early morning (at 6am!) and dropping them off again in the late afternoon when the dogs are happily exhausted and would usually just want food & sleep when they get to my place. The dogs always loved to see the daycare team the next morning. CPC really cares about the dogs they look after, whether it´s the daycare team or the boarders.
C. H.
Ramona and Chief, have been attending day care at City Paws Club for six months now and we can't speak highly enough of it. Being new to the country, we feel very blessed to have found a team of dog lovers whom we can trust with our fur babies in the absence of family. Matt responds quickly to queries; he and the team never let you down; they're always on time; and the dogs come home completely exhausted. City Paws Club also organises other events including quarterly walks to meet other members of the pack, and dog first aid training. 5 stars!
L. L.
The Dog Shed Club st City Paws is just fabulous! Suzann is the person in charge and she makes sure my little old man Chico (14 yrs old Yorkshire terrier) is well pampered and looked after. They are an incredibly professional team, they always make sure my dog feels comfortable and happy. Suzann will always listen to my requests and they deliver amazing results. I highly recommend this place!
A. G.
Took our quite anxious Cockerpoo here and the team did a great job. Looked after the dog, settled him dog and then did a great job clipping his very heavy winter coat! Highly recommend!!
T. m.
I have been sending my dogs to City Paws Club for the past three years. All of them are rescue dogs, with their own behavioural issues.
Throughout, the staff have been wonderful and incredibly understanding, taking extra time to make my very insecure boy feel comfortable and happy. Through his time there I have watched him flourish and become so much more confident.
I am so upset by the vitriol and, in some cases, completely untrue posts by some in the past 24 hours. I have visited the day care a few times and it is a wonderful place, with separate fields for dogs of different sizes and temperaments.
I have seen this site go from 5 acres with no facilities to the wonderful place it is now, and they have recently extended to 16 acres; and am very excited to see what they do with the huge, additional space they now have.
I will continue to send my dogs for as long as I have them.
A. O.
It's been the second time my dog Winnie had a full groom and both times has been excellent. I'm so happy how Winnie looks and smell! I'd recommend City Paws Club to all of you paw friends!!
V. Y.
Very friendly and efficient grooming, the dogs alex enjoyed it!
G. M.
Lovely, friendly staff and my dog always looks so perfect after his groom!
J. N.
My very excitable boxador Freddie has been going to City Paws Club for 18 months. I was nervous at first about leaving her in someone else's care but Matt and the CPC team have been so great with her! She goes crazy with excitement when they collect her in the morning, and she is exhausted in the evenings (which when you live in central London is quite an achievement). I totally recommend City Paws Club for anyone that needs a doggy day care! Your dog will love it!
S. L.
Monty (the beagle) has been going to the guys at City Paws for a few months now and he absolutely loves it. Today I had the pleasure of visiting the site to see how it works and what goes on when the dogs are let loose to play. Well, it’s no wonder Monty loves it. Oodles of space to run and play, lots of stimulation - agility courses and different areas (for a dog lead by his nose this makes Monty super excited) and a great amount of supervision, just in case. Matt and the team clearly love the dogs that go there and I was pleasantly surprised at the level of interaction - the dogs are certainly not left on their own whilst the humans sit and have coffee! In each field (small dogs/medium dogs/large dogs), playing, training and interaction plays a big part in the dogs’ day. The most reassuring part of visiting the site was to see how they monitor how the dogs play together, ensuring that play stays just that!
Monty’s little bottom does a wiggle whenever he sees the CPC guys at the door and seeing the site today, it’s no wonder why. Its great that he can go somewhere and spend hours running and playing in a safe and caring environment. 👍🏼
g. q.
The staff are brilliant and caring, I felt very comfortable, my dog smells amazing, thank you cristian
A. L.
We have been using city paws for our vizsla since he was a small puppy. When his driver Shay picks him up in the morning he goes crazy with excitement which is incredibly reassuring as he clearly loves spending the day there. He comes home exhausted and we are convinced that being able to burn off his energy and play with other dogs all day has played a huge role in how well adjusted/behaved he is especially in comparison the the other 9 puppies in his litter..
Unfortunately our pup had kennel cough when he was a young which meant he couldn’t go to the daycare centre for a period of time. Matt however went above and beyond by swinging by to take him out for a walk whilst I was at work. He didn’t ask for any payment and did this purely out of kindness.
Every member of the team that we have met genuinely seem to love the dogs they work with and I feel 100% confident leaving our beloved boy in their care.
t. m.
I love this groomers they always do such an amazing job with the grooming of my Pekingese Kujo. I just wish they had an online booking system like their daycare system
A. O.
Fantastic service. My dog is nearly 13 years old and was treated so well by the two staff working there. My dog looks amazing, a great trim that shows she was clearly taken well care of. 100% recommend to anyone out there with a furry friend
R. A.
Can not recommend the team at City Paws more highly. Brilliant service from extremely helpful and friendly staff - always accommodating, even for very last minute bookings. We wouldn’t take our dog anywhere else - she loves going to City Paws and always comes back happy, clean and very tired!
C. B.
A great service, our pets really enjoyed! When collecting them, both Plato and Achilles were well groomed, with shiny coats and wagging tails. Fantastic team
C. S.
I highly recommend City Paws Club. Our dogs attend day care a few times a week. The team offer excellent service that is trustworthy and super convenient-they collect the dogs early in the morning and return them (exhausted and happy) in the afternoon. I check the dogs activity trackers daily, which reflect hours of running and walking.
S. R.
Great first experience today - easily the best groom my dog has had and she smells lovely too. Will definitely revisit.
K. H.
Our labradoodle is very happy at City Paws Club. Matt and the team have looked after him very well and been very helpful with settling him in. They are very flexible with adding extra days at short notice and even offer daycare on Saturdays which is really helpful from time to time. Thumbs up from us all!
C. M.
Highly recommend Matt and his City Paws Club team! Our pup, Haile always comes home happy, relaxed and thoroughly played-out when at daycare. It has been priceless to have City Paws Club to turn to when we need some extra help with walking or watching our girl. Truly a wonderful group of people to take care of your four-legged family members.
P. S.
I can't say enough good things about Matt and the entire team at City Paws Club. My 2 lab mixes have been going on regular walks with the pack for over 2 years now...it's something they look forward to each and everytime! It's become a big part of their lives. Somehow they know when Matt will be pulling up in the land rover and just wait by the window for their play time:) Dakota and Hudson are like my kids and I'm VERY particular about anyone looking after them...I've never had to worry with City Paws as I know they're in great hands...and loved just as much as when they're home! I'm happy to be a reference for anyone who is thinking of using their service!
C. W.
Matt and team at City Paws Club have been nothing short of amazing. They are truly a wonderful team to work with and take great care of our Lola.
We have worked with City Paws Club for over a year now. Lola spends her Tuesdays & Thursdays going on walks through the parks of London, and her holidays in the care of City Paws Club. She comes home exhausted from her walks - a true workout during the week and exactly what she needs. On holidays, she is pampered with care.
I cannot thank Matt & his team enough for what they do. If you are in need of dog walking services or holiday coverage, definitely call them. And if you are simply just interested in seeing what is happening, follow them on Instagam: @CityPawsClub. You'll see our Boston Terrier front and centre on their page.
C. D.
Matt has built his business by loving all the dogs equally in his care and encouraging them to express and develop their own personality. I have a shy rather timid springer and a warm hearted friendly working cocker and he has managed to work well with both of them. Can definitely recommend City Paws.
S. C.
First groom after lockdown so Sidney was knotty around the neck and tail. Had tried to groom and trim from home. Had to have him cut short because of this. Shock for me to see him so short but it was essentially the best thing to do. Was advised beforehand and we talked my options. Will be easier to keep under control now and as I like Sidney as a toy poodle long haired was advised to have him trimmed every 4/5 weeks. Lovely girls very friendly and they also take the time to discuss options.
T. O.
Our 2 dogs have regular grooming sessions at City Paws Putney. Professional, friendly staff. Highly recommend.
S. Y.
City Paws are the best. My sister takes her dogs here and they seem so happy and well behaved now. It has truly changed them in to such wonderful dogs. Highly recommended.
L. H.
Amazing people and such professional and caring service. We use all aspects of City Paws from grooming to day care to boarding and we couldn’t be happier and neither could our furry family member - a huge shout out to a fabulous City Paws Team - highly recommended.
a. t.
Basia and Saskia are the dynamic duo of the dog grooming world. I’m always so excited to see how beautiful Georgie and Jack look and smell after visiting City Paws Club groomers and the dogs are always happy too. Treats, cuddles and pampering.....What’s not to
Like?!?
L. A.
Citypaws is amazing! Our labradoodle Jack has been going to day care since he was 16 weeks old and he absolutely LOVEs it. He has a run around in the fresh air and gets to play with many other dogs! Great for his socialisation and the picking up / dropping off arrangements are spot on.
He's also been to the groomers a couple of times and they do a brilliant job in taming his massive frizzy hair 🐶🤪
A. M.
I have been getting my dog groomed at City Paws for a while now, and they always do a great job. Zeus has been scared of going to the groomers in the past, however he loves the girls at city paws, and looks great after his visits 🐶.
L. H.
Not only is the service professional and gold star quality - they make your pupps feel loved and cared for. I’m an overprotective dog mummy- but I walk away always without concern - the staff treat our animals like their own
T. H.
Kensington City Paws is amazing, literally like a day spa or adventure park for the a dogs. They have a lot more fun during the day than their owners. And it shows. Paul is great too. The dog loves him. And I think the wife might a little too.
V. M.
City Paws Club takes care of our 4-month old Pomsky, Pook, two or three days a week. It's been amazing for socialisation and help with training, as well as simply a very well-run, reliable, and flexible day care service. All the people we interact with from CPC are absolutely lovely and they all clearly know Pook well and care for him. Having visited the CPC site, it's well equipped, well maintained, and very secure, and Pook is evidently happy to arrive and see the team there.
B. S.
Today we shared with the groomers that our dog does not like being groomed. They were fantastic today - took about 2 1/2 hours and she is beautiful and very happy - thank you so much for your care today . We
really appreciate it
T. M.
Worked at City Paws Club for 6months now and I have not only gained great experience, made really good friends too. Lovely working environment and really caring and supportive manager. Great business for all dog lovers
R. M.
An excellent groom as always! Christian always does a fantastic job and really looks after the dogs welfare. Thanks so much.
A. B.
From my perspective I have been delighted with the service that City Paws Club has provided. Our main point of contact has been Shay who Ellie absolutely adores - when she returns from daycare she is happy and exhausted. And someone is always at the end of the phone should I have any requests.
M. C.
The City Paws crew is really great. They always pay attention to customers request and propose the best option. We bring our Milka for more than a year and we could not be more happy.
B. E.
Matt walks my dog on a regular basis, Bear is always excited to go out with the pack and comes home tired, happy & better behaved. I am completely relaxed when Bear goes out with Matt and his team, I highly recommend City Paws Club to every dog lover!
S. J.
I am a dog trainer, taught by Victoria Stilwell on her Academy for dog training and behaviour, and I'm the CEO of The Office Dog. My own dog, Kimber has been going to City Paws for over a year now.
We moved him to there after using a different daycare that we discovered was unsafe and used aversive techniques such as spray collars to prevent dogs from barking.
City Paws could not be further from this. The passion and love for the dogs shown by all the staff is amazing. Prior to Kimber joining the daycare myself and my partner visited the centre, and was taken on quite the tour of the facilities. It was outstanding.
Not only do we send Kimber to the daycare, but we use their boarding services and I enrolled in their agility course last summer. Kimber loves it all.
Matt and his staff also helped out when Kimber went through a phase of being reticent to get into the van in the mornings. We tried different methods and techniques until he got through it, and they showed patience and understanding throughout. And there's no doubt in my mind of Kimber's joy to see whoever's collecting him!
I want to say thank you to everyone there who looks after him so well. I know he can be a bit of a Dick at times ;)
L. R.
There are some devoted dog lovers in this place! Our dear Lily went for her first full grooming and had an amazing time. Came out very happy and looking like a lamb 😃
N. G.
My French Bulldog, Walter, joined the pack when he was around 12 weeks of age and has loved it ever since! Not only has he learnt his manners along the way, he always comes home from daycare happy and healthy (if not a little exhausted!).
Matt and the entire CPC team are friendly, reliable and professional. They are clearly passionate about what they do and Matt is extremely knowledgable, ensuring your pup has first class care.
I can't recommend them enough! Thanks CPC!
T. B.
City Paws Club were fantastic with our pup. She came back looking and smelling gorgeous! 🤩
S. M.
My dog gets so excited when she hears the City Paws car park outside our house. She knows a wonderful walk with friends is soon to follow. I am so happy we stumbled across City Paws. Happy dog, happy owner, happy family.
E. A.
We had an absolutely brilliant time at City Paws’ recent Dog & Human paddleboarding event - Matt and his team were all fantastic and made the day really fun! We managed to survive the whole trip without falling in, which was an added bonus! I would highly recommend and certainly do it again
S. P.
Very friendly people and great grooming service. Our Yorkie seemed very comfortable right away for first time visit. We will definitely be going back.
S. H.
Gertie goes off once or twice a week to play and have a good run with dogs her own age, she loves it (I am not quite sure how much they love her!!) She knows the mornings that she is going out and sits and listens for the land rover to arrive and then gets very excited!! The team are great and the company is well run and organised.
B. M.
I have been meaning to post this review for some time now, apologies for taking so long! I just wanted to put a note out there to say THANKS SO MUCH to Matt and his team at City Paws Club.
I am a full time professional working in the City, and I home two wonderful little Sausage X Jack Russell sisters called Tini and Zini.
My personal circumstances changed at the end of 2016, which meant we moved from a house with a spacious garden to a flat with a little court yard. Tini and Zini struggled a lot with the move. Due to work commitments I was concerned that I was not getting them enough outside park time, with us now living without the large garden that they were used to having.
I can honestly say that I am not sure what I would have done had I not found you guys!
I signed up with City Paws Club in Nov 2016 and I firmly believe that the love and affection you and your team have shown my two girls, helped them to adjust to our new home. They can run themselves silly outside with your team and the other doggies in your care. By helping my girls to settle, meant that I was able to settle too – thank you!
Life is now back to normal and we are in a good routine, with my girls eagerly awaiting their pick up twice a week with your team. The team are always very friendly and happy to see Tini and Zini – I was so impressed that they even remembered their names!
Zini is always excited to go off with her new friends. Tini moans a little (think she would prefer to stay in bed!) but immediately stops once in the team’s arms. Neither girls even give me a second glance most days now, when they leave the flat with the team!
Your service is just so amazing, I couldn’t believe how accommodating and helpful you guys were when I had to sort out Tini and Zini’s boarding accommodation from SA and Australia, when I had to do some last-minute work travel. I would like to give special mention to Sara who was in constant contact with me when I was travelling for work, with doggie updates. I would also like to give special mention to Nicola, thanks so much for giving me girls a home away from home, whilst I was away!
I am so happy with City Paws Club and the all-round service that they provide. I could honestly not imagine looking anywhere else for help with my 2 girls. So, from the bottom of my heart, and from Tini and Zini, we would like to say a big THANK YOU for all that you do for all of us!
C. A.
They did an excellent job of grooming my Welsh Terrier, will definitely go back.
k. S.
We had our dog groomed there, they made a good job, he did still have a few of his puppy hairs but he came out pretty
S. T.
The ladies in the shop are really friendly and helpful. My dog was very happy with them and the grooming service is great. Highly recommended
K. W.
My dog, Shelby, was groomed by the lovely groomer at City Paws Club today. She looks fantastic and is ready for the summer with her great haircut 😉!
A. H.
Best dog walkers in London. Very reliable and super friendly service. Our dog has never been happier and healthier. Would highly recommend City Paws Club to everyone
C. d. F.
Absolutely fantastic groomers. Lovely and very experienced staff. After 8 years of visiting various groomers, they are by far the best in South West London. Would highly recommend them.
A. P.
We recently joined CPC for our little troublemaker Ghost and he honestly loves going there and the staff are extremely friendly and attentive to his needs. They truly care about the pups!
E. J.
Took my very dirty furry Mud loving supposedly white golden retriever In today, she’s now back to her puppy shade of white. Very professional service would highly recommended this company
Sorry for all the hair ladies 😊
D. K.
Awesome place. Really good results every time for Alfie the pooch.
B. D.
My 2 dogs go to CPC for daycare, and they love it! They always come home happy and exhausted. They are older rescue dogs, but still love their run around at CPC. Great team.
C. P.
We went to the paddle boarding event - brilliant fun run by people who love dogs! Very well organised and a great team helping out with the dogs. Can highly recommend City Paws
S.
Ted just had a first groom at City Paws Club and so pleased with everything . So professional from start to finish. Will definitely be returning
C. S.
I highly recommend City Paws Club. Our dogs attend day care a few times a week. The team offer excellent service that is trustworthy and super convenient-they collect the dogs early in the morning and return them (exhausted and happy) in …
J. A.
Thanks so much Matt and team. Superb service.... our dogs love this place. would highly recommend them to anyone needing professional dog care, boarding, training.
A. P.
We recently joined CPC for our little troublemaker Ghost and he honestly loves going there and the staff are extremely friendly and attentive to his needs. They truly care about the pups!
C. H.
Ramona and Chief, have been attending day care at City Paws Club for six months now and we can't speak highly enough of it. Being new to the country, we feel very blessed to have found a team of dog lovers whom we can trust with our fur …
V. L.
Great services. Most importantly my dogs always come out happy! Thanks
C. M.
Highly recommend Matt and his City Paws Club team! Our pup, Haile always comes home happy, relaxed and thoroughly played-out when at daycare. It has been priceless to have City Paws Club to turn to when we need some extra help with walking …
Z. F. C.
Super helpful and the dogs always come back having had a great time! We often get videos of Jeeves and Wooster in the day which is amazing and I love how friendly the team are.
C. M.
I want to start off by saying how fantastic Matt and the staff at City Paws have been. Our frenchies just started at City Paws a couple of months ago and they are doing great. We were a little worried at first because Pinguino requires a …
C. D.
Matt has built his business by loving all the dogs equally in his care and encouraging them to express and develop their own personality. I have a shy rather timid springer and a warm hearted friendly working cocker and he has managed to work well with both of them. Can definitely recommend City Paws.
J. W.
Facilities available to wash your own dog by appointment half hourly slots (towels, choice of shampoo and dryer) . Thus saving time at home and all that entails.
Z. F. C.
Super helpful and the dogs always come back having had a great time! We often get videos of Jeeves and Wooster in the day which is amazing and I love how friendly the team are.
K. K.
An exceptional grooming done by Christian. Our puppy looks gorgeous!!!
E. C.
Listened to our requests and did a great job of meeting them. Very friendly service
B. P.
These guys are the best
Our dog is always excited to go and comes back very happy. the shop and grooming is top notch, with friendly staff who know about dogs
S. G.
Really happy with the groom they did for my dog!
S. M.
Absolutely delighted with the result - First time getting my miniature daxi hand stripped. Super professional setup. Would not hesitate in recommending!
d.
The new grooming service is great! They are so nice and always great with my dog. I highly recommend them!
S. P.
Super service with an emphasis on ensuring your dog is happy. Value for money. Experts in dog pampering!
s. r.
Nice personal and great service! Highly recommended!!!
D. H.
Really happy with my dogs first proper groom.
H. B.
Clutha LOVES his days at City Paws Club. We've tried a few but once you've tried Matt and his team you won't want to go anywhere else.
H. W.
Great team and my puppy was a bouncy bundle of beautiful joy after her session.
P. s.
First time to visit city paws club and I am very happy with the service.. Pretty good and Ill bring back my fluffy again!! Thank you
C. S.
Friendly professional staff. Always accommodating. Thank you
D. B.
It was my old 12 year old boys first groom there and they were so loving and gentle! Will definitely be back.
J. A.
Thanks so much Matt and team. Superb service.... our dogs love this place. would highly recommend them to anyone needing professional dog care, boarding, training.
L. W.
The staff did an excellent job on my aged collie and they were very gentle with her. Highly recommended
M. a. B.
So happy with our little Cavachon’s first groom- thank you!
J. T.
Loved the self-wash idea!!! Enjoyed it so much and less stressful for my dogs too! Will be back.
K. M.
Great staff, really understand my dogs needs! Always comes out looking cute, clean and happy :)
N. B.
My dog had his first puppy cut today and came out looking even more beautiful than ever!
S. B.
Provided weekly boarding and daycare whilst we were on holiday, at short notice. Thanks for looking after us, can’t recommend highly enough.
N. R.
Friendly, attentive staff, wonderful shop, everything you need for your pooch.
A. Q.
Great service and professionals...my dog looks beautiful after the grooming and happy during the service....excellent
S. B.
Very friendly and kind staff!! Puppy looks and smells wonderful!! Thanks xx
J. A.
Dogs just love City Paws Club and the wonderful team Matt has put together. Thank you for all that you do!
T. Z.
My yorkie looks amazing after grooming! Very friendly staff.
B. S.
Always a great cut and groom for my dog, Rosie . Thank you as always
A. T.
Great result and a happy dog. Couldn’t be more pleased with the excellent service from CPC
v. D. S.
Excellent service, my doggies loved the bath 😊
C. S.
Great service my dog looks amazing come on dog owners bark along to the shop .
A. B.
Lovely grooming! My dog is always excited when I drop him off!
P. B.
Staff always friendly and milo very happy to visit; loves the blow dry
S. Y.
Amazing team at CPC. Our little Benjy is totally at home when he goes there.
V. L.
Great services. Most importantly my dogs always come out happy! Thanks
C. H.
Such a lovely, safe and friendly vibe for both the paws and their people.
🐾 🙏🏼 👣
T. S.
I would highly recommend grooming here....Monty loves it!
B. B.
Staff is always super friendly and take great care of my furry kid.
J. O.
A excellent friendly service. Calm atmosphere. Both dogs happy.
P. H.
Brilliant easy & quick service to book. Charming staff. Will use again .
C. G.
Really good clean and cut and very kind and thoughtful to my beloved pooch 😍
A. M.
Great service and very friendly. Already booked in my next appointment.
D. F.
Fantastic service. Paul was amazing. A true dog lover.
S. S.
Nice groomer, Christian is excellent.
s.
Good grooming and friendly service 😁
S. A.
Another first class groom on our anxious Pepsi
C. B.
Can't beat the service, reliability or dedication the City Paws Club team put in :)
V. G.
Really excellent cut and lovely friendly spot.
p.
Fantastic service, highly recommended!
A. W. C.
The very best service that the special four legged member of the family deserves.
S. S.
Great and very useful service, Matt is a great guy
D.
Friendly helpful staff did just run a little late.
J. S.
Lot of love and care and cuddles
D. S.
Because London is the bast state
A. W.
Beauty parlour and dog walkers.
j. e.
Best in the business
T. M.
Friendly and polite
K. E.
S. P.
J. B.
r. n.
G. S.
G. I.
A. G.
A. M. G.
B. Q.
T. A. S.