Reviews of Teknik Office Ltd. (Furniture Store) in Bedford (Bedfordshire).

Teknik Office Ltd

64 Reviews

59 Comments

Furniture store

Office furniture store

West One, 63-67 Bromham Rd, Bedford MK40 2FG, United Kingdom

Description

Information of Teknik Office Ltd, Furniture store in Bedford (Bedfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Teknik Office Ltd

Popular times

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Reviews of Teknik Office Ltd

C. B.

This company is absolutely fantastic. Their customer service is impeccable, friendly, helpful and their communication is outstanding. I have the Chairman in grey fabric. It’s quality is amazing. It’s obviously built to last. I would very highly recommend this company. Thankyou to Mark and Richard @ Teknik office ltd.

S. G.

Superb friendly staff giving impressive customer service & making customer feel very comfortable. Absolutely fantastic company & very good quality products. My 3.5 year old Ambassador chair had gas lift issue which they arranged replacement so smoothly, I can't thank enough. Highly recommend their product & will definitely repeat next purchase from Teknik too.

U. S.

Wonderful desk in terms of design and structure. And construction/assembling was challenging but very clear instructions and no parts missing. Why the 3 star? The finish lets it down. I have a Clifton L-shaped, and within 2/3 weeks tiny bits of the oak finish are coming off. The product is too expensive and actually too good to be let down by this poor cosmetic finish.

A. S.

Amazing customer service from Teknik. Upon purchasing a swivel chair I had a problem with the center alignment as it kept touching the ground so I had no choice but to dismantle the parts however the gas lift was stuck in the tube so I decided to contact Teknik themselves and they agreed to send me the replacement parts free of charge. I now have a working chair courtesy of the company's will to look after their customers. Recommend Teknik all the way and btw, the chair is really comfy for the long hours I spend WFH.

N. R.

I was looking for an 'office in a cupboard' and Teknik are one of the very few suppliers offering such a thing. Richard Coleman, UK Sales Director, personally guided me to a distributor which I purchased from. Haven't got the product yet (long lead time) but product service has been excellent.

R. J.

Great desk chair (Harmony) but was a little too low for my desk. Emailed Teknik on a long shot that they'd have a way of extending. Suzy from customer service replied within 6 minutes with a solution. Exemplary.

S. T.

Hello; I would urge you to consider Teknik Office Ltd. They are a professional Company whose catalogue of products are quite unique- see for yourself. They have premier after sales service. One of their managers, Kat was a tremendous help to me, in resolving a problem. I cannot recommend Teknik Office Ltd enough.

S. P.

Bought the Elstree Double Pedestal Desk - Spicey Mahogany. Absolutely beautiful desk and well made. Exactly what I wanted

W. D.

I ordered the Teknik Streamline L-shaped desk through Currys and after Currys failed to deliver and I couldn't contact them, I contacted Teknik directly. Teknik were superb, quickly dispatching my delivery and arriving before the earliest date they initially suggested. The customer service at every stage was superb. Assembly was quick and easy as the instructions are excellent. The desk itself is more beautiful and solid than I could have hoped; I would recommend this desk to anyone.

S. R.

I've been using a Teknik posture chair for over 10 years. It has saved my back and brought comfort and a nice look to my desk. When I needed a replacement part recently, the team were incredible - top-notch customer support. Highly recommend the product , professionalism of the team.

G. M. (. D. M.

Teknik is a fantastic company. we bought a really nice office chair from them and, during assembly, one of the screws went into the base and somehow cross-threaded and got stuck. I called customer service, and they immediately sent out a whole replacement base and new nuts, bolts etc. Super-friendly and knowledgeable staff always available for questions. We since needed a another spare part due to accidental pet-related damage and again they were awesome and were able to dispatch the replacement part right away. Special thanks to Kat and Suzy who I have been dealing with both times. highly recommended

b. b.

My teknik office chair is going on 10 years old and has been bashed around a bit and one part had broken so i emailed the customer care team asking for some prices for spares in order to revive my chair. Kat in the customer care team helped me with the exact right parts and once we had those I was ready to pay. Kat emailed me and offered the parts for free so long as i covered the shipping costs. This saved having to buy a new chair when 80% of my old chair was fully functional. Fantastic Service and couldn't recommend enough. Will return for any office furniture needs. Thank you

J. I.

Absolutely amazing customer support. My old cobham executive chair needed some spare parts, and after me sending an email with a photo to them, the parts arrived a day later. I'm still amazed!

D. T.

Fantastic customer services. Called to see if I could purchase a replacement gas strut for an office chair. Spoke with Mark who checked how old the chair was and informed me that they could send a free replacement out, just email Customer Services and they will sort everything out. Two days later the replacement part arrived in the post. Teknik Customer Services managed to achieve in two days something that Currys couldn't achieve in six months.

G. R.

I am so very pleased with the service I received from this company. I have just bought my third Kneel chair as they are so good. However the cushions my on my original chair, which I have had for a few years, needed replacing. I contacted the company to see if it was possible to replace them. They gave the colour options and said they would be dispatched as soon as they had received payment. The cushions arrived the very next day. I should have asked for the screws at the same time as the originals had got lost when we moved house. When I requested them, they were sent the same day and arrived the following day, free of charge. Kat was the lady who dealt with my request and I have to say the service I received was second to none. A brilliant company with brilliant staff.

R. S.

Superb customer service, along with high quality products. Can't fault Teknik, they were really helpful when I was sourcing desks, chairs and a cabinet for my home office. The items were delivered on time, and had clear and easy instructions to follow.

H.

I purchased a Teknik office chair from Wayfair. Unfortunately when the chair arrived a part was broken. As it was the last in stock they offered a refund and told me to dispose of it. I thought this was so wasteful so I contacted Teknik direct. They asked me to send photographs of the broken part so that they could send a replacement. The part arrived very quickly. The customer service is excellent and if I was ever to purchase another office chair I would buy from them. Brilliant customer service. Thank you so much 😁

S. B.

Quantum Executive Office Chair, Black Frame. - I had purchased this chair two weeks ago. This might look like/or be a replica of... the Herman Miller Embody, some might say it dares to be something it is not. However with further inspection; this chair has its own unique features and identity of its own. With a premium build for such a well rounded budget friendly price, to its adjustability of the armrests and to the ever so awesome automatic weight tension control, this chair really is a beauty. First of all, I'll dive right into the mesh of the seat / backrest: there are two layers of different mesh components - the first layer of mesh is a fine mesh that hides under the outer layer that you can't see through (you can visibly see this from the back of the chair), then you have the outer layer of mesh that you'll lye up against - this is a thick mesh. Upon sitting on it, there seems to be a sponge like component in between these two layers of mesh. My point is that for a mesh chair, this is surprisingly 'cushion' - with decent depth - which is awesome. I'm 5ft 10inches, 11.5 Stone, The automatic weight tension control is perfect for me - It's what controls the backrest when you put your weight up against it. It flows back with a not so loose or tight resistance which is to my personal preference. The armrests have decent leather cushion which I didn't expect. The seat mesh also has plenty of depth with a nice smooth waterfall edge which gets bonus points for me. To summon a verdict, this chair is highly durable with its thick supportive layers of mesh, to its aluminium frame. The design of the chair has clearly been logically thought out and not copied and pasted like any typical mesh chair you'd see on the internet. I contacted the company via Email for Queries and got a response instantly. The chair also arrived prematurely to the expected delivery date - they must have sent the chair on a Private Jet-plane and landed it outside my house. I could review this chair some more as I sit here comfortably on it just begging for a reason to sit on it longer as I write this review... but it's about time I lye back and reap the benefits of it upon my purchase and visualise the constellation of the stars and the orientation of the planets in the universe because this chair is simply out of this world.

M. J.

A truly fantastic company - incredible dedication to customer satisfaction and they go above and beyond what is expected of a business. The product was of exceptional quality: high levels of comfort and durability which completely revolutionised home working for me. However, when a minor issue arose, Teknik's customer service reacted in a way which meant I felt like a highly valued customer (despite my order being rather minimal in the grand scheme of things), with the problem being promptly and efficiently sorted. Thank you, Teknik!

A. M.

Purchased the Teknik Goliath Duo chair and it's the best purchase I've made for as long as I can remember. The chair just exudes quality and is extremely comfortable. I mean fall asleep comfortable! Becky from Teknik was amazing throughout the process and answered any questions I had quickly. She also kept me informed of the tracking so I knew when to expect delivery, which by the way was very quick. Above and beyond the call of duty!

J. M.

I purchased a heavy Duty Chair via this company in Jan 2018 . This month I had a problem when one of the castor wheels broke away from the legs. This was obviously a problem with the weld on the legs. I contacted Kat at Teknik Customer care and reported the fault, I had sent pictures of the break. Kat arranged ,that day, for a replacement set of legs and castors to be sent to me. These arrived within 48hrs and the matter was resolved. Excellent Customer Service and very professional approach by all concerned. A really good company to deal with, I would recomend them to anyone without hesitation.

C. C.

Milan Blue Fabric Office Chair. I have had this chair just under a month at the time of this review so can't comment on wearablity yet. When purchased it ended up being delivered to us which was a nice surprise as the shop we purchased from said we would have to collect from them. There was a small hole in the fabric on the rear of the back beside the stitching. I emailed a couple of photos to Teknik on 22nd Nov, had a quick reply from Kat. I had a new back delivered to me on Saturday 24th, EXCELLENT. Thank you Kat & Co. The chair is comfortable and being fabric you don't get sweaty where you shouldn't get sweaty!!! I recommend this chair to you, at the moment. Update We still have this chair and it still looks as good as new, still comfy. 👍

A. R.

I own a great comfortable 'Teknik Goliath Executive Chair' which after a year has developed a problem with the base plate. I contacted Teknik Customer Services via e-mail (who replied almost instantly). Suzy was really helpful and asked for a couple of photos to demonstrate the problem. Despite being outside the guarantee period she dispatched a replacement unit to me arriving the next morning. This is a prime example of how pleasant and helpful Customer Services should be - a truly great service!

A. M.

Slap my wrists if you wish but I hardly ever leave reviews.....too busy! Suzy at Teknik Office provided such outstanding service today, however, I just had to! I called because my company had bought several, very comfortable, mesh chairs, however, one of the levers developed a slight problem. Suzy, sorted the problem out immediately, with a smile and a little banter, and posted out a replacement part as a goodwill gesture. Teknik Office will be our first port of call for all future purchases......To the Boss....give this girl a raise!

G. E.

I can't speak highly enough about the service I received from Nic, Mark and the staff at Teknik. I ordered a chair via Currys and after a week of waiting and no communication from Currys I contacted Teknik directly for assistance. The Teknik staff were understanding and beyond helpful. They located my order and recognised the failings in the service I'd received up to that point Teknik helped me to work around the poor service of Currys and progressed a second order via another retailer meaning I received the very same chair the next day. They were kind and pro-active during the entire process and I can't thank them enough. They really do have the customers best interests at heart.

D. O.

Excellent quality chairs we’ve had 2, unfortunately I broke a wheel when moving furniture and thought I may have to buy another one. I emailed the company and Suzy messaged straight back asking for my address and sent a full set of new wheels out that very day. I can’t remember the last time I received such quick service. Amazing polite company and quality products. When the time comes and I need a new chair I will stick to buying from Teknik. Thank you

J. M.

Absolutely wonderful service. I bought an office chair a few years ago (which has been great) but unfortunately a caster recently snapped off. I called Teknik who answered the phone immediately and after sending them a photo of my chair they put a complete set of new casters in the post which arrived today. 5 mins to change the casters and I'm good again for years. Terrific.

M. W.

Outstanding customer service which supports outstanding products. I recently contacted Teknik Customer Service regarding my beloved 5 year old Teknik office chair (the Cobham OA1013) because the gas lift canister needed replacing and it was proving impossible to remove. I asked for some advice or, if all else failed, if it was possible to purchase the parts I would need to replace to get the chair back in service. I received an emailed reply within hours offering me all that I needed to restore my chair, to be couriered to me FoC by the next working day. It is such a refreshing change to deal with a company that supports its products so willingly and effectively long after the guarantee-till-date has passed. Thank you Suzy and Kat for all your help in restoring my Father's parting gift to me, you have made it even more special.

D. V.

Had a broken castor on my 4 year old chair. It was built particularly for obese users and it has been absolutely brilliant! BUT today a castor broke so I phoned Teknik who immediately agreed to send me a replacement FOC as a gesture of goodwill and they have since already advised me it will be in tonight's post 1st class. Their customer service is absolutely brilliant! It's a pity other companies don't learn from it. Thank you Teknik Office!

M. E.

Ordered a chair from Curry's, it came with a broken back due to rough handling during shipping. They sent a new one to me free of charge. DHL lost the replacement and they sent out another one! Great customer service.

D. C. M. C.

Gosh! A company that hasn't let Lockdown dampen the spirits of a happy helpful customer service person (and team) to the dark side experienced elsewhere everywhere. Fabulous customer service from start to finish. Quick and simple process. Amazing Catalogue - clear and beautiful and full of facts. In stock and quick delivery (and even the delivery man had a smile). Well done all at Teknik. Keep up the great work. Customers will remember who was good in these difficult times and you will reap the rewards for years to come.

F.

Excellent customer service, quick turn around on replacement gas lift required for my Goliath 1L office chair. Would recommend.

R. B.

I can't fault the customer service I received from Kat and Suzy in Teknik's Customer Services - when I needed a replacement part for my Ergo Trio Office Chair they were incredibly helpful and couriered it to my next working day delivery. Chair is now working perfectly and I am a happy bunny; thanks!

B. R. C. T.

I ordered a posture chair through amazon uk. Unfortunately the seat adjuster arrived so tightly screwed together I was unable to release it. I called customer services and was met with a friendly lady called Suzy who apologised profusely and sent me out a replacement immediately in the first class post. The next day I was using my comfortable chair. Great product and even better customer service. Thanks Suzy

D. M. P.

Some days ago a castor broke on my Goliath chair. I emailed Teknik Customer Services asking if they could supply a replacement. Teknik (Kat) replied promptly and very pleasantly, saying that if I let them have my address they would issue a replacement. A couple of days later, after a cheerful and chatty exchange of emails, a full set of castors arrived, at no cost to me. I am 72 years old and I cannot remember better service. So, six stars Teknik, if only all companies were like yourselves.

A. F.

I bought an Ergo chair decades ago and had no record of the purchase. The people at Teknik Office were superb, guiding me through; with a photo of the chair sent they are now sending me a new gas lift. Excellent service.

R. G.

Kat and Suzy in Customer Service have been wonderful – so very helpful, patient and understanding – over and above the call of duty! I cannot thank them enough. I hope Teknik Ltd. realise what an incredible asset the Company has with Kat and Suzy. It is so refreshing in this day and age when ‘after sales’ service and customer care have deteriorated considerably. These ladies do a great job. By the way, the chair is good too.

C. M.

Fantastic after sales service from Mark at Teknik who kindly sent me bolts (free of charge) to replace those lost so I can use this fantastic kneeling chair. Such a comfortable resting position for those suffering from sciatica. Brilliant!

J.

I recently had the mesh on my Teknik Hector come away and had slight issues with wobbling of the frame. I contacted Suzy from support via the contact us form and in less that 12 hours I have a replacement coming to my address in 2-3 days free of charge. Absolutely amazing service, never had anything like it.

Y. S.

Amazing first class service. So helpful,efficient and friendly. Will recommend to everyone and will use again .

D. A.

Excellent customer service! One of the castors came apart on my chair after years of daily use. I contacted customer service and they sent me a full set of replacement ones. Can't recommend them enough.

A. C.

Fantastic customer service from Nicola from start to finish, i was looking for a desk for home. I had lots of questions to ask and Nicola was very responsive. Cannot wait to receive my desk and sort my home office out. Definitely 5/5 service. Thanks, Layla

S. R.

Closed at 10:05am on Friday.

M. A.

Thankyou to all the staff at teknik for such amazing customer service. Very happy customer. Great quality desk, looks amazing in our home office and the snack prompts in the instructions manual made me smile. Thanks again take care and stay safe. Mia 😊

s. k.

Spoke with Nicola about at Teknik, she was so help full and went above and beyond to help me secure the desk and arranged rapid delivery. Excellent customer service.

m. s.

I dont often leave reviews but this company went above and beyond to help me out,responded to emails instantly, so friendly and best of all provided a replacement seat for my damaged office chair FOC.would highly recommend this company

E. E.

My kneeling chair broke 2 years after I bought it and Teknik replaced the damaged parts free of charge despite the fact that the chair was not under warranty anymore. Thank you very much!

A. W.

Very helpful customer service and prompt assembly/delivery. Good pricing. Would definately recommend and use again.

N. M.

Good product. Very rapid response & delivery times. Truly excellent customer service. Suzy is a star.

K. S.

Excellent customer service and products 👌

d. t.

So pleased with the service quick and well packed good complication and help thank you Suzy will be in touch if i need more help or items thank you David

J. B.

Exemplary product support from this company and particularly Suzy in Customer Support.

T. N.

Amazing service, very helpful and highly professional staff. They have resolved the issue in a very short time.

D. B.

Superb customer support from Suzy who answered my email questions in detail and very quickly. Thank you!

B. H.

Unusually genuine people to deal with,with great products and guarantees

A. M.

5 star product and customer service - highly recommended

C. A.

Great products combined with excellent customer service

L. T.

(Translated) With (Original) z

E. G.

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