Reviews of HSL Chairs. (Furniture Store) in Brighton (East Sussex).
HSL Chairs
Furniture store
Home Furniture Shop
Bed shop
Bedroom furniture store
Mobility equipment supplier
Sofa store
Newtown Rd, Brighton and Hove, Hove BN3 7BA
Description
Information of HSL Chairs, Furniture store in Brighton (East Sussex)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of HSL Chairs
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
9 am–5 pm
Sunday
10 am–4 pm
Reviews of HSL Chairs
Friendly, helpful service buying chair. Long wait for delivery.
Very good service. Well laid out shop
Very attentive staff, not pushy, good coffee and biccies offered.
Great service by holly thank you for your efforts helping us
Really good service they know their products
Very friendly staff and very good chairs etc.
No price's shown and limited discounts on most items in sale
Not easy to find
Welcoming staff and very helpful.
Hard to find
Really great customer service. No rushing or hard sell but just really helpful. My husband loves his new chair which was fitted specifically to his needs
Very helpful staff, encourages you to take your time making a decision and gives you a cuppa and biscuits while you do. Great after service too
Superb friendly staff, very clued up on products, answered all our questions, the whole experience was good
Personally I found it poor and couldn't find anything to suit my needs. There was only one member of staff available and she was pretty lethargic and not very interested is serving a potential customer.
Spacious and well thought out showroom. Staff are very friendly and knowledgeable. Toilets available. Limited parking though.
Requiring a riser / recliner for my elderly mother who is suffering with a bad back we decided to visit the Brighton and Hove showroom on Saturday. I made a call to the showroom prior to ensure that a person was available to assist my mother in choosing the right chair. We got there prompt at 9.10am. The store was closed. Assuming there was a staff delay we parked up and waited, and waited. by 9.35am I called the HO Customer Service line to advise them that the store was closed still, and whether they were aware of any incidents or concerns as to why nobody was there. Whilst on hold they investigated, but eventually came back to advise that they too were unsure and likely that it was a staff rota issue.
We departed back for home, during which I had two missed calls from the customer service team. As a courtesy I called them back. They apologised further for the inconvenience and advised me that the store was now open. I thanked them - but we had other commitments that day including a hair appointment for my mother.
I have given 3 stars - purely for the fantastic Customer Service Team who were courteous and concerned by the late opening of their store and called me back. Personally I was not impressed. The showroom is bang smack in the middle of many furniture outlets in this big retail area north of Brighton. In this day and age with such competition on their doorstep I was hoping for better. Not a good experience.
As a footnote their voice mail message could be more enthusiastic.
Great quality chairs and sofas. Staff helpful. Expensive but you get what you pay for; comfort. Going back today for possible purchase?
Very good service, most helpful staff would recommend to anyone.
Fabulous fantastic
Susan your an absolute star
Your very knowledgable about your job
Chairs
Thank you for all your help today
Walked away with a new chair being delivered in 4 weeks
Good price for comfort
Contact
Photos
All
Chair
Couch
Inside
Street view & 360