Reviews of Innovative Designs. (Furniture Store) in London (London).

Innovative Designs

49 Reviews

49 Comments

Furniture store

Fitted furniture supplier

129, 133 Lewisham Way, London SE14 6QJ, United Kingdom

Description

Information of Innovative Designs, Furniture store in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Innovative Designs

Reviews of Innovative Designs

n. a.

I bought from them a while ago and honestly it was one of the best decisions I ever made. The team is super helpful and very responsive with great designs. Also, their lead time is 4 weeks!!! Which is amazing. Would definitely use their services again

S. S.

Innovative designers is a fantastic company to work with. The designers are great with amazing design ideas and suggestions. I would definitely work with them again!

D. F.

Unfortunately my experience with this company wasn't as positive as other reviewers on here. Firstly, the designer who visited and drew up the wardrobe was very attentive and patient with my requests and questions. Granted, as I am an architect I had already designed and drew up the wardrobe myself, so it was really the final checks to put it into production that needed to be done. Due to a bit of inexperience, there were certain things they should have known and told me which I didn't find out until the installation. For example, the original design was for the wardrobe to be open with no backing, however, when it arrived it had a backing and I was told that's how they are always made. Secondly, the original design had a single continuous shelf along the top which I was told was fine, but just before installation I was told it needed to be three separate divided shelves. Whilst not game-changing, it highlighted the inexperience and and lack of communication between the design team and manufacturing team. Now to the installation. The gentlemen that came to install the wardrobe was very nice and worked hard, but the professionalism and finished quality I must say was fairly average. For whatever reason, there was only every one person that came to work on it, despite being given the impression there would at least be two. This drew out the time it took to actually finish the job. Initially I was told 2-3 days, but it ended up taking 5. Because this was the wardrobe in our bedroom, we were having to sleep in the hallway on our mattress until it was complete. I understand my particular project was tricky because it required removing the existing wardrobe which took longer than anticipated, but this also lead onto my next issue. That being that he didn't come on consecutive days to work. He came the first, but not the second, the third but not the fourth, and then the fifth to finish. When I spoke to the company about it, they said that this was normal and the estimated 2-3 in the initial email states this, even though it does not. He also came at very irregular hours to work. On two of the days he arrived in the middle of the afternoon and stayed till very late, despite saying he'd be there earlier. I understand that he lived quite far, but again, it's very unprofessional. If you know it takes a few hours to get somewhere then you should account for that in your timing. He did work had but at the same time didn't really do himself any favors by starting at 3pm. As mentioned earlier, my project was trickier because it also included the removal of the existing built-in wardrobe. Admittedly this was a task that took longer than anticipated, however, I was aware of and communicated this explicitly during the design phase. What also made it take longer was the fact that he didn't come prepared with the right tools. Not only this, no protective coverings were used on the carpet, resulting in lots of plasterboard dust on the floors and dents on the walls and even ceilings. Also, he didn't bring his own vacuum, and instead used ours to clean all the plasterboard dust from the floor which clogged it up and made us have to take it apart to clean it all out. This is rather unprofessional as any tradesman should carry the tools and equipment they need for the job. Lastly, the general quality of the finished product is fairly average. A lot of the panels have chips on the edges, some of the joints aren't cleanly finished, the drawers aren't evenly space and the green marker used to label the panels doesn't come off very easily. Probably most frustrating though is the fact that the drawers on one side actually knock the door when opening them, and I have to push the door every time to allow them to clear it without hitting and potentially damaging the door panel. The gentleman did come back to try and fix them as initially they were clashing much worse, but the fact I'm still having to do this signifies pretty sloppy work and a failure to properly and accurately measure before executing. Overall, I wouldn't recommend them again.

W. B.

I engaged Innovative Designs based on the great reviews. My initial query was responded to immediately and I found the responsiveness and communication a consistent positive through my project. Initially I just wanted a couple of shelves in the existing built ins but was guided to consider properly replacing. I had recently purchased my flat and it was very sound advice. I had two full sets of built ins replaced in the hall and bedroom. The previous storage was inadequate and a poor use of space. The new fit out meant I could store everything without needing any other freestanding furniture. The designer had great ideas and brought good practical recommendations around the colour scheme and finish (ease of cleaning etc.). I had an idea about an office and she created a fantastic design in the spare room that also catered for the double bed And extra storage. Ceylan was great to work with and super patient as I adjusted the design, colour schemes etc. Once agreed, the process was kick started. There were minor delays, yes, however I think anyone doing any construction has to appreciate the global logistical issues Every building company is experiencing so it was fine given the context. The fitters arrived promptly and very nice. While there a few obstacles around the design, they were managed and Baz even came to my apartment to make sure there was a solution I would be happy with. Again, there are bound to be hurdles when it’s a big project but how they are managed is what is important. The built ins are absolutely fantastic - great craftsmanship and v high quality materials. The drawers are heavy and glide smoothly. The mirrored panes are so well fitted. I had an issue with the most minor resistance and was adjusted to slide perfectly. I couldn’t recommend this company highly enough. It was so apparent that the clients’ happiness and the quality of the work is front and centre in everything they do. I thought the price was very good value - I had 3 projects so was able to agree a slightly reduced all in cost (sorry Baz 😉). My kitchen is next and I will 100% be using Innovative Designs again. ***Not the greatest photographer so these images don’t really do the cupboards and office justice!!

J. P.

Are you looking for the Bespoke fitted wardrobes in London? Then look nowhere else! You have now found the best ones out there. Innovative Designs has consistently provided trustworthy and high-quality work. They provide a large choice of designs and colours to choose from, as well as high-quality wardrobe materials. From the initial site visit until the day of installation, everything was completed in the anticipated two weeks. I would strongly suggest their services to anyone searching for fitted units of any kind.

r. w.

Brilliant service, designers seem very experienced and are extremely cooperative!

K. L.

I had a wonderful experience. The team were professional in manner and very accommodating to my needs. I wanted an L shape wardrobe design at first but due to some room technicalities that was unavailable so they suggested another design but I was very happy with this suggestion. I would certainly recommend them and will be using again.

K. S. k.

This bespoke fitted wardrobe company offers a wide range of wardrobe designs. The service was excellent. Staff was extremely helpful and knowledgeable. I was pleased with the price. The individual that came out to measure and price my job was extremely accommodating, well-dressed, and pleasant. This is my second wardrobe from them. Great selection of high-quality items. Staff was quite helpful. Although the interiors appear to be limited, there is a good selection of doors in a variety of colours.

H. L.

I ordered and fitted an imposing built-in wardrobe through Innovative Designs and we are very happy and more than satisfied with our choice. From designing to the fitting, the whole journey was smooth and flawless. Rushil listened to my design requirements and came with very interesting propositions, the whole team behind her was also of good support. The fitting job took some days as it was quite an important one, and we had to make a few adjustments along the way. We had a good communication with the whole team and these adjustments made the whole product even better, so we are very delighted with the experience. Very good quality product at competitive prices, and we would work with them if we had too!

G. L.

From the initial phone conversation to the final product, the service was impeccable. Not only do they have unique designs that are built to last the whole process from start to finish was flawless! Everything was straight forward. We just simply love our new wardrobes. I highly reccomend anyone who is looking for premium quality fitted wardrobes then look no further that Innovative Designs. Will certainly be using them again!

S. S.

Innovative designers is a fantastic company to work with. The designers are great with amazing design ideas and suggestions. I would definitely work with them again!

S. H.

What a great experience from beginning to end! The consult was excellent with solid suggestions. I had done significant research and gotten 5 quotes before choosing Innovative Designs. They were the quickest in terms of time frame, cost effective compared to leading competitors and the quality of materials was very high. The installation took a day, they were so quick and professional. They took the time to check that things were going as I wanted. I highly recommend this friendly professional team.

Z. K.

Innovative Designs provide amazing bespoke wardrobe designs. Their customer service is great, they are professional and quick with responding to any issues and questions. I would deffo recommend!

A. C.

It's been an absolute delight working with Innovative - Baz + Nivani patiently talked me through multiple designs options to suit my budget and to satisfy my needs. They both were attentive in helping me create a bespoke design catered for my lifestyle Their customer service goes beyond 5star. The installation team were so polite and helpful. Thank you so much to everyone involved x

N. T.

Excellent service, great quality and would high recommend to anyone who is out looking for bespoke designs at an affordable rate and quick lead time. I got my new wardrobe installed last weekend - the design consultant was extremely helpful and knowledgeable; providing me with practical storage solutions to maximise my space. Definitely a 5* service from start to finish!

E. H.

Excellent from Design to Installation. We have now used Innovative Designs and their parent company Trade Flooring for both Bespoke Fitted Furniture and Bespoke Wood Flooring for two of our developments in London. The quality and look of the wardrobes, flooring and Kitchens were just superb! The lead time is rapid compared to most other companies and price is very competitive. However, it is extremely great value for money. The customer service is simply immaculate. Thank you to both Baz and Aleena and the rest of the team for their hard works! We will most certainly be using them for all our future projects! Elderberry Homes

S. D.

Absolutely brilliant, from start to finish! After loads of research, we decided to go with Innovative Designs for our bespoke fitted wardrobes in our new dressing room, and we couldn’t be happier. Baz was brilliant, very prompt with coming back to us, no matter what our question was, or whether we asked the question on the weekend. We also just wanted to get it done, so the lead-time of 2-4 weeks was also really quick compared to other companies, that were quoting 16 week lead times. We love our new wardrobes - not only do they look great, but they are so practical. Also, they were much cheaper than others were quoting, so all in all, we were really happy! Highly recommend Innovative Designs. We love the finished result - thanks to Baz and the whole team!! PS I never write reviews, but felt compelled to here. Sharon

a. s.

Great service, great value and great results! Wouldn’t hesitate to recommend using this service! Highly professional staff with amazing ideas. From home visits, 3d rendered views to finished bespoke wardrobe designs within your budget, everything is perfect.

H. V.

Great for value and affordable prices! Innovative Designs ensures that you are taking on the journey from start to finish (home visits, 3D render designs, negotiating prices & fitting). They provide outstanding service & you can rely on their friendly and enthusiastic staff to bring your furniture goals to life !

Z. Q.

Had my bespoke shaker delux wardrobe done by this company! Holly molly! Amazing work. Thanks guys.. specially Amir :)!

r. w.

Brilliant service, designers seem very experienced and are extremely cooperative!

A. M.

After much extensive research looking at different companies I felt Innovative Designs had the best beds on the market. The designs of all the beds are very modern and chic. I placed my order and received the bed shortly after, the quality and finish is amazing! I'm so happy with the purchase, the customer service was great too. I would highly recommend this company to anyone.

F. R.

Loved the finished product. The fitters had a tough job with my particular project, but they got it done! I had some hiccups along the way, with lack of communication between the various teams involved, but Baz was at hand to get everything sorted. He was the person who held it all together for me, without him I would have given up! He knows what true customer service is. I think Innovative Designs are getting up and running and there are break downs in communication but these are teething problems I’m sure. The quality of the work was excellent.

A. K.

This is an excellent company with great and personable staff who were really friendly and helpful throughout our experience. The wardrobe ordered was of the highest quality and surpassed my expectations. I am really pleased and would definitely recommend to friends and family!

S. 5.

An amazing, innovative company who have provided me with life changing wardrobes. I am now the talk of the town and have led to many other people purchasing from innovative designs. Furthermore, the owners are great down to earth people, and always straight to the point, never waffling.

j. p.

Tony was great! They came to visit me and drew up a 3D design of my walk in wardrobe. Negotiated a great and affordable price. The fitters were great too! Would certainly recommend them for wardrobes.

J. M.

Brilliant experience with Innovative Designs! We want to make use of a tight space around the room with simple and nice designs. We called for quotes from few, Innovative Designs came with different suggestions and pricing. Their price is really good and the works were all finished to a very high standard...Love the design, love the service

M. P.

Was so impressed by the professionalism of this company. I bought sliding wardrobes from them and also Engineered flooring from their parent company Trade Flooring. I can say I was left speechless by the quality of both. Thank you Baz for looking after me.

N. S.

Brilliant quality wardrobes and service. Innovative designs dealt with my indecisiveness through the whole process and were very understanding. So thankful they look amazing!

S. A.

Walk in Wardrobes were stunning! Great design and superbly fitted by Erves! Would highly recommend them for wardrobes and flooring. Great price and customer satisfaction.

K. Z.

I purchased walk in wardrobes for my apartment in Kingston. I was left speechless by the design and fitting of it. Will certainly be using them again! Highly recommend Baz who looked after me.

K. P.

Had an amazing experience with Innovative Designs! I have fallen in love with my TV Media Unit in gloss black. Thank you to Tony and Baz for their persistent hardwork throught the project.

J. W.

Design and installation was good very happy with the end result. A few problems along the way but were resolved to our satisfaction.

M. A.

Fantastic customer service! Fitted high quality robust wardrobes. Highly recommend their innovative wardrobes.

l. s.

Great Service. My wardrobes look amazing. Would highly recommend them for quality and affordable wardrobes. Louise

Z. O.

The best of the best! Service is second to none! Extremely professional and outstanding! I can not recommend Innovative Designs enough!

W. F.

Terrific service and my bedroom now looks with the finished article with these fitted wardrobes. Thank you!!

T. F. G.

Excellent company to work with, always providing an exceptional service to their customers. Highly recommended!

R. L.

Great company, professional service have had a wow from friends and family have recommended to all. Thanks guys once again

T. S.

Completely loved the walk in wardrobe they designed for my room. Will certainly use again!

M. A.

Amazing customer service, they have excellent quality products, really happy with it all!! I would definitely recommend !

A. T.

Would certainly recommend the units provided by these guys. High quality and affordable price.

s. s.

Had an amazing experience they r so good n professional in their work would highly recommend them🔥😍

S. P.

Thanks a lot for a fantastic experience and service, would definitely recommend to friends and family

a. l.

Amazing work thanks for your help and guidance every step

N. S.

It's really awesome.

g. j.

Excellent fitted wardrobes....

A. S.

best service in London

T. F.

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