Reviews of (hug)London — Design Agency London. (Graphic Designer) in London (London).

(hug)London — Design Agency London

43 Reviews

43 Comments

Graphic designer

Design agency

2nd Floor, 27 Charlotte Rd, London EC2A 3PB, United Kingdom

Description

Information of (hug)London — Design Agency London, Graphic designer in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Reviews of (hug)London — Design Agency London

M. P.

The team at Hug have been amazing. We needed a product to work with and they've got us up and running faster than we imagined. We instantly loved the visuals and felt they knew what we wanted from day 1. Glad we chose to work with them, their input has been important for all our business decisions. Mirko, Director at Settle

J. M.

We employed the services of Lou, Mat and the team to create our brand. Hug has acted incredibly professional throughout the process and has built us a great brand that helps us stand out in a crowded market. I would recommend Hug and the team to anyone looking to make a big impact with their branding.

P. L.

A big thank you to Lou, Katherine and the team at (hug)London for excellent work on our website. It's not often I come across other professionals that share the same level of attention to detail, let alone understand your vision, values and care as much as you do. They are now looking after our content marketing and after the first week, it feels like they have been doing it for years. Very impressed and would highly recommend.

L. A.

I've been working with (hug) since the start of the year and can wholeheartedly recommend them! Their approach to clients is refreshing, honest, and super responsive. Katherine and Lou care a lot about their work and getting great results for clients, and it shows in everything they do. They take a big-picture approach, making sure the foundations of the business/product are solid before jumping into creative marketing - something that many other agencies don't do. Would highly recommend (hug) to anyone looking for design, digital marketing & brand-building.

B. L.

We were recommended (hug) London by our business coaching company when asking for help with our SEO. The team at (hug) did such a great job with the SEO that we decided to bring them on to completely refresh our website too. We are thrilled with the end result and would recommend (hug) to anyone wanting to update their website. What we loved most was the strategic approach to how we structured our website, with them taking a lot of time to get to know us, our company, the services we offer and what our customers are looking for. Throughout the development process we found them to be be extremely responsive, understanding, patient and professional. They offered a great deal of expertise and advice which made the process much easier for us. We will continue to use (hug) for our SEO and website development needs in the future.

A. H.

Having worked closely with (hug)London to deliver their digital marketing services, I've been amazed by the passion they have for each of the brands they work alongside. Their team offer the ideal balance of creative flare and strategic savviness, ensuring that everything they do strengthens a brand's bottom line as much as their perception with customers. If you want to build a brand that matters - speak to (hug)London!

T. G.

Hug has been critical in growing Kindwood. Without the help of Katherine and the team, we'd certainly be lost in the world of digital marketing. The expertise, advice and execution is wonderful. Katherine demonstrates a real passion for our brand, which always a nice thing to have when working together.

M. C.

I worked with (hug)London in my capacity as the Head of Information of the Goethe-Institut London. They really went an extra mile for us while working on the Instagram strategy and preparing templates for social media assets. Katherine Heath took time to understand our brand and our needs. We are looking forward to putting the strategy into action!

N. F.

Working with (hug) has been a brilliant experience and hugely insightful throughout. What started with a conversation around social media with Katherine progressed to ad management and then a re-branding exercise, resulting in a fantastic new website. Throughout the whole process Lou, Katherine and the team at (hug) have been amazing and have gone the extra mile on more than one occasion. We thank you and look forward to continuing to work together as we grow the brand. Nick Fletcher, Director & Founder

N. R.

We (TapTrip) we love hug, their approach to creativity & collaboration just feels easy and seamless & they are the most delightful bunch of people. We have now worked with them on 4 projects, with 2 more on the way - and each time the level of creativity blows my mind and everyone else's who sees it. 5 stars and 5 heart emojis from us x

F. E. (.

Working with (hug) has been great from the outset. Katherine and her team put their 100% attention into the work they're doing and execute in a methodical and strategic way. I would highly recommend working with (hug), it can often feel like you are the only client.

K. G.

As part of my role at The Lotus Flower, we've worked with Hug London to help us with our social media platforms. They've been great at understanding our needs as a charity, providing bespoke services, listening to our organizational goals/needs and offering feedback on how to achieve this. Our social media engagement has grown significantly with their assistance. We'd recommend them to any organization that is interested!

A. A.

(hug) has been a fantastic partner both strategically and creatively. Their focus on impact and effectiveness ensures they deliver solid results and importantly they are an absolute delight to work with!

L. -. S.

We've had a lovely experience working with the team at Hug. Katherine and Liane have gone above and beyond with our social media and social campaigns - it's been an absolute pleasure to work with such a capable and diligent team!

F. L. K.

Lou has helped us a great deal over the past year, growing the online presence of the business, helping us to rebrand and redesign our website. He is very thorough, highly efficient and great to work with! Thank you for all your support and creativity! Katherine is also amazing and manages all of our social channels. We continue to receive very positive feedback from our clients and others in the industry. Looking forward to continuing to work with you both in the future.

M. J.

(Hug) London provided my company everything I required during the set up of my company. The professionalism is second to none, and provided design ideas that were totally refreshing during the concept phase of establishing my brand. I absolutely love the logo design they provided, as well as the website, and they have given me a much required boost to my morale during my 1st year of trading. They are a total pleasure to work with, and patiently provided plenty of advice and clarification on unfamiliar terminology to myself along the way. A first class service, and I intend to continue using them or the foreseeable future.

R. c. a. r. s.

In setting up Copper Tree Consulting Ltd I wanted our brand to reflect a new kind of HR to our clients. Lou immediately understood what I wanted to achieve as an initial logo and website outline. I am totally wowed by the final results (which were achieved for a very reasonable price and on a super-quick timeline). I have no doubt that the business cards, logo, watermark and website that reflect us so well, will set us up for success going forward and I look forward to continuing to work with the team to evolve and grow the ideas that have been sparked so far! I can't recommend (hug) London highly enough.

c. s.

Excellent multi-skilled agency. HUG helped us with Kroptek’s corporate rebranding and defined our global new brand aesthetics. They were also in charge of the development of our site and despite multiple constraints and changes, managed to deliver a great project. We particularly appreciated their ability to rapidly understand the specifics of our business, their extreme reactivity despite tight deadlines and their availability at all times. We are looking forward to the next stages of our collaboration.

p. l.

I had the pleasure of working with Katherine earlier this year for the social media of an event I was running. Over and above is how I would describe my experience. We had a strategy session as well as lots of on hand calls that were extremely helpful. Love working with people that make what they do simple. No faff and nonsense. I would highly recommend and look forward to being able to work together in the future for brand clients of mine.

F. Y. L.

So, so pleased to have worked with Lou and the team at (hug) - our new site looks better than we ever thought it could! They’re warm, professional, and proactive and made the process totally pain free. I couldn’t recommend them highly enough.

K. K.

I have worked with Lou & his team on 4 occasions in the last year and can confidently say that working with Lou is an absolute pleasure. Lou’s creativity & passion for his work resonates a lot with my belief system. On every occasion Lou asked me for every detail of the desired finished product and what value it should represent in order to fulfil my enquiry in the best possible way. His experience provides me with choice, guidance and exceeded expectations. Lou is very proactive and moves heaven and earth to get things done for his clients. I’m grateful to have met such an expert and I highly recommend Lou & Hug London to all my friends & clients. Thank you, Lou!

A. M.

Atulkumar Mistry, Ambersunn Solicitors Lou and his team at (hug) london were very helpful, supportive and understanding in providing us with many ideas and advice to assist us to create, design, and prepare our website, letterheads and business cards for our practice. Lou was always available to listen to our plans, ideas and comments, and give us invaluable help to achieve our wishes for our website. The entire team at (hug) london were also highly skilled and knowledgeable in helping us to express our messages, aims and goals in providing litigation services to our individual and business clients. We are extremely happy and impressed with the final results achieved for us quickly, efficiently and at a reasonable price. We are truly grateful and appreciate all the hard work they carried out for us and would have no hesitation recommending Lou and (hug) london to new clients.

S. E.

I run a small architect and party wall surveyor practice in north London and for too long had no business cards, letterhead, graphic identity or logo for my business other than my own rather amateur efforts with Microsoft Word. Put to shame by my competition and business colleagues around me I approached Lou Swaine of Hug London to develop these for me. Lou very quickly, identified and understood the two key components of my architect and party wall surveying business and managed to fuse them together in a clever, understated and elegant logo, which along with business cards and letterhead I can now use confidently when presenting to clients, many of whom are quick to compliment the design. Hug also arranged for the efficient printing and delivery of cards, etc and have provided ongoing graphic advice such as the presentation of email signatures, etc. It was a pleasure working with Lou and his team and I would not hesitate in recommending Hug London to anyone looking for a smart, contemporary and professional image for their business

S. L.

Lou Swaine is a highly talented designer and produced exactly what we needed, really quickly. Hug handled our project professionally from initial visuals to final implementation and I will always recommend Lou / Hug to my friends and colleagues. Simon Lewis

P. K.

When I asked Lou if he could help me, as I was starting my own Structural Engineering Practice. I envisaged that he would design me a logo and perhaps a letterhead. Instead, Lou produced my logo, my business card, my letterhead, my report template, my invoice template, my email signature and my website, ensuring a consistency of style and feel across all platforms. Lou doesn't sweat the small stuff, he sweats the minutiae. From our first meeting, he listened to what I wanted to say to my existing and potential clients and established what It is that is important to them. He has worked weekends and evenings to get designs to me and in fact, it Is him that chases me for information - never the other way around. I am delighted with the work that Lou has done for me and would have absolutely no hesitation in recommending him to anyone thinking about refreshing or replacing their current graphics or branding. Thank you so much Lou for all your hard work Peter Krige Director Krige Consulting

C. F.

Lou was a super star! The guidance and advice provided was fantastic and the final branding and website was great. I would highly recommend (hug) to anyone looking to start up or re brand. They made the whole thing a great experience from start to finish. Thank you and I look forward to working with you guys again. Coral

F. K.

Before I started working with (hug), I really liked the way they approached their potential clients. (hug) have been helping us to promote our Crowdfunding campaign through social media as well as advising us on how to tell our story and the work they're doing is awesome! Farshad, The Ethical Butcher

R. L.

(hug) have been an absolute pleasure to work with! The team are really accommodating and really know how to create a memorable brand and then translate that into a website that converts. I'm looking forward to our next project!

E. B.

A very proud moment. The team understood how to position us and make us stand out right from the beginning. They really got under the skin of our core business and successfully communicated that to the outside world. We are incredibly pleased and cannot recommend the team at (hug) enough Elson Director Elysium Construction elysiumconstruction.co.uk

R. H.

We have been very pleased with the rebranding Lou has done for us. He's come up with good and sensible ideas, about which we've been able to have intelligent conversations; he's been responsive; and both the electronic and physical material he's produced has been excellent. Highly recommended.

R. W.

We have worked with Hug London for the past 6 months and we have found them to be nothing but helpful, efficient and reliable. As a small business they have rapidly become a hugely important resource that we would find very hard to replace, we highly recommend their social media services.

R. H.

I am jumping for joy WOWZERS!!! What a purely professional and prompt service I received from Lou Swaine... The email signature and business card design I required for my business are exactly how I wanted them to look... Even though i changed my mind quite a few times, the response was always quick and well received. I would highly recommend (HUG)LONDON not only for the cute name... but for restoring my belief that there are true specialist still out there with amazing customer service, many thanks...I am very very pleased...

D.

Best website we have ever had and first time we've been happy with our website! Hug have been great to work with, they really understood what we wanted our website to look and function like and they 100% delivered. VERY HAPPY! Thank you so much

E. L.

Working with (hug) is always a pleasure. Creative, collaborative and true experts in their craft.

D. G.

HUG manage our digital marketing, social media & website. They are incredibly responsive, reliable & always on the ball. Love working with you guys..!

A. Z.

I've been working at (hug) for the last few months and couldn't be happier! These guys know what they're doing. It is a true pleasure to work with them.

C. G.

Lou and the team made sure that they understood our requirements, keeping us informed and updated from start to finish. No jargon, no hidden costs- just an efficient, amazing service! Thanks again guys!

V. P.

I can highly recommend the service as they have taken the time to understand what we offer and what we are about. To deliver a a service which is inline with my expectations. Thank you.

M. S.

Simply put Lou offers the perfect professional and creative client experience

J. M.

C. B.

S. G. M. a. w.

R. M.

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