Reviews of The Club and Spa. (Gym) in Bristol (Somerset).

The Club and Spa

274 Reviews

128 Comments

Gym

Spa and health club

Frost Hill, Congresbury, Bristol BS49 5AD, United Kingdom

Description

Information of The Club and Spa, Gym in Bristol (Somerset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of The Club and Spa

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of The Club and Spa

H. T. &. M. A.

Stayed local in Langford on holiday and was in pain from arthritis. Booked the £35 August deal (rrp£55) which was amazing - I had use of all the spa and then a Pizza salad and wine , afternoon tea included . BARGAIN!! .. There were outdoors facilities jacuzzi sauna sun loungers unlike alot of gyms. It was very clean and the staff were extremely helpful & friendly . The lady who booked me even popped in to the restaurant to check i'd had a nice time - how lovely.. I was pampered and wish I could go regular if lived local .

M. D.

Beautiful spa and lovely staff. The spa has one pool with some lanes, it's quite small and not deep but lovely, gets quite busy on weekend but quiet in the week. Two indoor hot tubs, one attacked to the pool and a small one separate and a beautiful outdoor hot tub too. Relaxation room is amazing too. Saunas and steam rooms are lovely and women's changing room has its own sauna and steam room too which is a lovely touch. Spa treatments are well worth the money. Though I haven't yet used the gym.

Y. G.

I had spent all day yesterday in this lovely Spa,location is fantastic 👌, parking very easy with not problems. My best friend gave a voucher for Spa treatment, I made the most of this free time to enjoy this amazing facilities. I have a wonderful therapist massage her name Larrisa she gave to me a good massage and I felt so relax. I enjoy a lovely lunch in the restaurant too With a lovely glass of bubbles 🍾. I will visit this amazing place again?

D. P.

Even though the receptionist was friendly the direction wasn't very helpful or clear. There were plenty of disabled toilets BUT the place isn't disabled friendly so don't go if you are in a wheelchair. You need to walk down stairs to get to the pool, steam rooms, the tranquility room and the jacuzzi. The adult outdoor area is looking very tired and the boards around the jacuzzi were green and slippery. Again not very disabled friendly. There is an elevator to the first floor to access the gym, restaurant and spa. But there are no directions and lots of stock from the kitchen in the way! We had "afternoon tea" in the restaurant...not exactly what I would class as an afternoon tea with sandwiches, and cakes ...we were offered pizza, toast and something else...IF you wanted a starter or a dessert it was extra! I'm sure our order had been forgotten about because it took along time to be served. We were entertained by a wasp that had fallen into my prosecco and slowly died...When the waitress finally came to serve our food he was definitely dead. Thankfully the drink was replaced. We had booked a full body massage which was ok and very relaxing. The place is dated and needs a bit of updating and tidying up. Oh and btw the disability emergency cord pulls in the disabled toilets/changing rooms need to be 3mm from the floor not 3ft up. This is because if we were to fall then we would have a chance to pull the emergency cord!! Would I visit again...mmmm I'm not sure to be honest as I found it to much of a struggle to get about. Didn't take any photos unfortunately as our phones were locked away in the changing rooms.

T. M.

We stayed here for my granny’s birthday and It was incredible. All the staff were so lovely yet professional, the food was amazing and the spa was one of the best I’ve ever been too. A special thanks to Paige for looking after us and all of our many dietary requirements so well in the restaurant and Lauren in the spa for the brilliant massage! I never got the name of the lady that did my mams massage but my mam is a trained masseuse and she said hers was amazing also so thank you all. We will be back.

M. M.

We stayed in the Cadbury House Hotel in March 2022, and we were absolutely blown away by the quality of the Spa & Bardolino's Restaurant. The outside jacuzzi was amazing and all of the facilities were top notch. I booked a massage for myself, my mum, my sister and grandma and every one was fabulous. I received my massage from a lovely woman named Corey (forgive me if I have the wrong spelling) and she was absolutely amazing! So professional, and just brilliant in every way. The service when dealing with the spa was 10/10 from start to finish. Moving on to Bardolino's, again I was really impressed by the food and service. The restaurant Supervisor Paige was so accommodating and looked after the many dietary requirements in our party. She even stayed open late so that we could finish our meal. The food, service and atmosphere were fabulous the whole way through. I would highly recommend their afternoon tea for anyone on a spa weekend. We will definitely be returning.

V. F.

Great facilities choice of saunas and steam rooms. Friendly staff and clean environment.

G. T.

Very modern, lovely and relaxed with a spa feel to the place and a good gym. Could do with an outdoor pool and to increase the sports facilities such as tennis courts etc. The gym can be a little dirty and the showers never seem to have shampoo and conditioner even though this is a facility they have and should keep stocked up. The mens changing rooms are also colder than the females which is unfair.

C. G.

Surprised my partner as was her birthday treat, bought a coupon on Groupon and had a great experience with lunch and prosecco thrown in well worth the money and recommend it to others

A. S.

Was really looking forward to visiting the Spa here, turns out it's just a steam, a sauna and two jacuzzis. Not sure how I feel about that.

S. O.

I've been a member of this gym for about 3 years and I only really stay for the instructor led classes which are amazing. My experiences of having treatments in the spa and food in the restaurant have also been very positive. However the pool/sauna/jacuzzi/steam/changing room facilities are not very pleasant to use. The steam rooms and outdoor jacuzzi are consistently too cold and both jacuzzi's go through cycles of 6 minutes being on and 6 minutes being off - meaning that much of your time is essentially in a luke warm bath with strangers. Much of the tile work is quite mouldy - definitely due a good re-grouting! Overall it's a bit meh.

t. h.

My husband and I had a lovely few hours there

C. S.

Staff are always really friendly and happy to help and the guys in the gym are all really chatty

p. h.

Very friendly staff aways have a smile on there face, Great facilities gym/pool - Spa team need to improve with there customer service, replies take far to long if you get a reply- although "when" you can get in touch the treatments were good.

B. C.

Enjoyed my massage and spa facilities are decent for a prize.

T. C.

Only visited once but absolutely loved the spa. My only negative would be that I came on a Sunday meaning there were lots of children which made it very noisy and very difficult to swim in as there wasn't much space. Also sitting in the jacuzzi next to the pool with all the screaming children in wasn't very relaxing. I do understand it was a weekend. Would love to visit during the week when I'm sure there's less noise and a bit more peace. Lovely place. Lovely staff. I also visited the upstairs restaurant and it was incredible the staff were lovely, the food was amazing. I highly recommend this place.

R. B.

Whilst I’m not a regular at this type of place, this spa looks quite tired to me. The pool itself is ok, and the jacuzzi is very warm. However the chlorine level is off the scale and quite unpleasant. The sauna and steam room are fine, but none of it seemed very luxurious to me.

c. d.

Lovely place to relax and enjoy time with friends. Jacuzzi , steam room were very good. Quiet and relaxing room was ruined by 2 women who keeps talking even though they talked quietly it was still annoying as you could hear them . Apart from that we enjoyed our visit.xx

l. r.

Fantastic day loved the facilities. Lunch was amazing we booked again before we even left! Certainly worth a visit - or two 😉

T. I.

Good facilities inside and the pool, sauna and steam rooms are great. The changing room are nice, but would benefit from changing cubicles. The problem we had was we wasnt offered the use of a lift to get to the spa reception and there were many steps up and down - no good if you are disabled as mu wife is. Luckily she can walk short distances. All in all very nice.

D. W.

Beautiful location. Fantastic food in restaurant

J.

I have been a member since last year and I advise you to not get a membership. I'll try and keep this review short and simple. Negatives: • Not open 24 hours • You will struggle to park at peak times • £70 a month and you are tied into a minimum 12 month contract • Management ignores your emails • Facilities are not the cleanest • When equipment is broke they take at least a few days to replace it Positives: • I never had a problem with members • Nice view when using exercise bike • You can have a shower after you've worked out • More facilities than other gyms • For you ladies you have a better changing room than the men's I only recommend you join the gym if £70 a month is pocket change to you. You can join gyms in North Somerset which are like £15 a month and open 24 hours of course before lockdown. Because of germs I expect less people to bother with gyms. If you have the room at home then just buy the equipment it will work out cheaper in the long run.

M. B.

I love this place. Lovely staff, great spa facilities and a lovely restaurant. The group exercise classes are taught by amazing instructors who are always happy to give you advice.

G. B.

We went there using a Groupon for two people that included three treatments (full body massage, scalp massage and facial treatment), a set lunch and 4 hours use of facilities. You also get a robe, a towel and showers have shampoo and conditioner (no slippers included). My massage was average and my wife`s one was good but we both agreed it was not as complete and precise as the one we had at Bath Spa. At lunch we got lasagna and cannelloni and two glasses of prosecco. If you take anything else or want more expensive dish you pay extra. Lasagna was fine (although it had too much besciamella) but cannelloni had too much spinach and few ricotta and salt. Service wasn`t great as we weren`t asked if we wanted anything else to drink (we wanted water in addition to the prosecco) or to eat. Spa facilities include Sauna, Steam room, relaxation room, swimming pool and an indoor and an outdoor jacuzzi. We really liked the outdoor jacuzzi but it`s max for six people I would say so in rush hours can be difficult to use it. We went during the week so it was not busy. The relaxation room can smell after few people use it as the beds remain wet. Swimming pool had two lanes for swimming. I`t a bit dark to properly swim (and with not signs to use as a reference for the back style) but still good enoguh to swim. We didn`t use the gym as after the massage it is not suggested to do activities. We spent 2 hours in the spa and then we left as we ended up to be bored. Maybe, I suggest to use the gym for one hour and a half, have the massage and then use the spa for the remaining time. We don`t regret going there but we reckon Bath Spa has more to do (far bigger swimming pool and has the chrometherapy and aromatherapy rooms so we ended up using the all 4 hours) and we had a better massage. On the other hand, Bath Spa costs 20% more so if you don`t have the budget to go there, you won`t leave unsatisfied here.

S. H. (. E.

2 fab massages and a lovley day at the spar. Food was great! Only thing let it down was small things like damaged walls and light bulbs not working. And the sofas in the waiting room are worn and need to be replaced. Also great staff. Felt well looked after.

T. “. K.

Really superb place for a Spa Day. Lovely clean facilities. Relaxation room, outdoor and indoor jacuzzi and jacuzzi at edge of pool. Fab cafe with great food and amazing milkshakes (we chose milkshake over prosecco!). Staff were very professional. Will definitely go again.

R. O.

Fantastic club included with hotel residency. Pool: A+, sauna and steam room: A, relaxation room: A++. This is the best club attached to a hotel that I've visited in years.

D. F.

Top quality gym with modern equipment. Clean changing rooms and showers. Friendly atmosphere. Restaurant serves coffee and snacks during the day. Meals are great. Parking is easy and secure.

J. J.

Staff very helpful and facilities ok but main pool was really cold and outdoor jacuzzi wasn't working. We found quite a few of our fellow customers to be quite rude and arrogant, I felt sorry for what the staff must have to put up with

S. G.

Afraid the standard and quality of the health club has gone down some since our last visit a year ago. Pool and all facilities just need updating. I would also suggest limiting the amount of Groupon booked in on a day as this along with members made it so busy on our visit. Hoping they will improve.

K. K.

Visited the spa mid week and unfortunately both the outdoor hot tub and indoor jacuzzi were closed as well as the rainforest shower being out of order. Everything was a little tired looking. I got the impression that things not working was the norm from the reactions of regulars there. Shame.

S. G.

Great Spa and Gym... Including swimming pool, jacuzzi and steam room. The staff are very helpful and explain the membership options and facilities. Also has coffee and juice bar just outside the gym. Also gym has personal trainers and trainers to help create training programme if self motivated!

A. K.

Great facilities, used the sauna, steam room and jacuzzi before dinner. Wonderful way to spend my evening. Towel hire was £2 per person despite membership.

L. P.

Top notch gym facilities. I was a member 6 years ago and even from then when I had to leave due to relocation I never found a gym that compared to the. Recently rejoined and I cannot believe the refurbishment that had taken.llsfe.. the investment in machinery is astonishing.. I love these facilities.

P.

We have just started taking our youngest here for one to one swimming lessons. The place is very clean and tidy, nice pool. Staff are very pleasant and has a nice feel about it.

C. M.

Nice facilities but struggle to get on the classes as there aren't enough and they fill up before you even get a chance to look what's available for the week. Some of the more senior staff have an attitude problem also (in my opinion)

L. S.

Went here for a hen party, place very clean, food lovely and facilities great. Spa treatment was also fab and the man i had was lovely. Couldn't of asked for a nicer day:)

A. P.

A really nice gym with good facilities and Bardolino serves great food and drinks too. One niggle is that they don't serve spirits; they have a cool setup where you can see all the drinks, but it surely wouldn't hurt to keep a few basics in.

J. B.

Beautyfull club and spa. Nice area around. So clean and tidy. Toilet nice and clean nice smell in. Staff friendly and kind. Delicious food in restaurant. I recommend for everyone

V. C.

Good and clean facilities, very friendly staff and offer a variety of classes. I usually book online, which I find particularly handy. Food at the restaurant not very impressive though.

J. B.

Fine facilities but a little average. Not enough relaxing space aground the pool. Relaxation room with sofa beds was great though.

D. C. (.

Loved my day here. Great staff, fab facilities and incredible food

F. V.

Absolutely lovely, staff were fantastic and the facilities were spot on! Now very relaxed after a lovely day

J. B.

Amazing place for a good workout and gym session would recommend for anybody that likes the gym or swimming, The restaurant is also very very nice with high quality food and drink P.S Check out Marconi's coffee shop amazing smoothies and snacks.

W. D.

Amazing facilities. The food in the Italian restaurant also very good

A. R.

Staff were friendly facilities were good although the inside jacuzzi was not working. Lunch was amazing

E. H.

Great facilities. Really helpful and friendly staff

E. R.

Good treatments and good value. Great outside Jacuzzi. The place is a little old now and you can tell.

M. P.

The food in the Bardolino restaurant was delicious. The service was great. Staff very attentive. And meeting Marco Pierre White was an added bonus.

M. T. B. l.

the spa is not to bad . but the massage place i don't rate it at all . they started my massage early and finished it early so lost 10 minutes 🙄

T. H.

Mark was very professional and friendly. Truly lovely and genuine chap.

H. G.

Brilliant gym, lots of classes staff are helpful and professional.. I went to many of their spinning classes and it was very good.

S. E.

Good facilities, nice restaurant and food. Especially good if you can pick up a spa and meal deal - makes it good value.

K. M.

Lovely pool and good steam room and sauna. Plenty of seating area to relax.

L. C.

Nice cafe. Lovely coffee n cake on a deal that I consumed whilst my wife went for a swim and did the healthy stuff😊

A. M.

A very stylish and modern place to go, with state of the art facilities and a good atmosphere. Im only going by memory as i was young at the time so things may have changed

R. C.

Nice place excellent staff

M. J.

Great Club... with everything you could possibly need... excellent and extensive facilities, fantastic service, all set in beautiful surroundings

W. L. O.

The best spa, gym, pool and restaurant upstairs by far! Staff really lovely too!

C. W.

Only down side was the noise from kids having swimming lessons

A. S.

Absolutely amazing place, lovely and helpful staff. Beautiful swimming pool.

c. s.

It was so relaxing and realy peaceful we just loved the outside jacuzzi

L. M. E.

Really relaxing spa friendly staff

M. C.

Good gym. Nice pool and lovely spa facilities.

L. E.

The pool was nice but was disappointed about the removal of the suspended tents in the relaxation room and the staffs attitude.

C. W.

Nice place to relax and had an amazing pregnancy massage too highly recommend

D. M.

Great leisure and gym facilities nice ambience and friendly staff.

H. K.

Good massage, nice lunch, lacks facilities for relaxantion.

J.

Very Clean and super friendly staff!! What's not to love 👏😃

L. P.

Fantastic reflexology session . Lively m.p.w. Italian restaurant on site . All round nice experience

P. J.

Really good , class facilities , hotel and gym with all the trimmings.

C. G.

comprehensive fitness an spa facilities, nice bar restaurant, but service can be a bit hit and miss

J. D.

Excellent facilities

A. L.

It's been my gym for a number off years , I've always found it friendly

A. S.

A little packed for my liking and the restaurant staff need to up their game.

J. A.

Good gym and plenty of choice re eating and drinking

o. c.

Great

S. J.

Excellent, food, drink and service. Reasonable prices too

M. J. C.

A good place to hang out and chill

J. K.

Loved the outdoor spa and the relaxation room.

L. E.

Worth a membership. Spa and gym are very luxurious.

L. M.

Best club, great staff, great service, great classes, thumbs up!!!

J. H.

Amazing facilities and great restaurant and spa

M. R.

Worth every penny, best health club for miles

R. C.

Great day celebrating my mother's 80th birthday.

c. g.

Beautiful classy, calming gym and spa retreat

T. B.

Excellent facilities and really nice staff

M. W.

Based in a lovely area with a large variety of classes

N. R.

Only used the restaurant but it was awesome!

B. B.

Clean calm relaxing. Great place to unwind

c. B.

Excellent club, good facilities, nice people

M. B.

High quality gym, pool, steam room.

L. I.

Clean, tidy and great cardio equipment.

J. D.

Really enjoyed our time great faculties

L. B.

We don't get drunk we get fabulous!

V. S.

Great pool and changing area.

s. t.

Its very very good.plus nice staff.

S. R.

Good facilities and local to me.

R.

Great gym great staff 5stars

l. S.

Lovely and relaxing with good food

S. B.

Great the lady was nice

A. S.

Nice spa

Ł. C.

Pricy but really nice.

N. W.

Jacuzzi is lovely!

M.

great gym, great equipment

w. m.

Excellent Aqua class

R. H.

Very good facilities

K. O.

Nice

1.

Nice, but small

k. s.

Lovely

M. G.

Wonderful

C. K.

Brilliant

K. Z.

Amazing

A. T.

Lovely

T. Z.

Superb experience!

S. T.

Very busy.

S. Z.

(Translated) I really liked the gym and the workout path .. The reception staff is very friendly and prepared .. The instructor is very precise and prepared. I add, talking about the cafeteria inside the girls are very kind is prepared. (Original) Mi è piaciuto molto la palestra ed il percorso workout.. Il personale della reception è molto amichevole e preparato.. L'istruttore e molto preciso e preparato. Aggiungo parlando della caffetteria all'interno le ragazze sono molto gentili è preparate.

B. M.

(Translated) Brings respite! (Original) Niesie wytchnienie!

K. M.

😉

C. W.

L. T.

R. J.

C. W.

S.

T. C.

b. m.

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c. d.

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