Reviews of Fitness First London Bridge Cottons. (Gym) in London (London).

Fitness First London Bridge Cottons

371 Reviews

201 Comments

Gym

Gym

Cottons Centre, Tooley St, London SE1 2QN, United Kingdom

Description

Information of Fitness First London Bridge Cottons, Gym in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Fitness First London Bridge Cottons

Popular times

Sunday

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Reviews of Fitness First London Bridge Cottons

S. G.

Brilliant facilities and great staff, more expensive than your average gym but totally worth the premium.

F. H.

I love this gym! The facilities are all of incredible standard (shower room is to die for), it’s super clean and well kept, and the staff are amazing. The space it big and has lots of great equipment. PTs work you hard but fair in classes with good energy. After workout lead by trainer Yvette I was feeling the DOMS for real, she’s epic. All around lovely team - super knowledgeable and keen. Couldn’t recommend enough!

E. H.

What a great club! The staff are so friendly and helpful. As someone who is visually impaired this makes a nuge difference and this club is definitely one of the best fitness firsts I have been to. The club has everything you could ask for including great classes and I couldn't be happier!

M. M.

The gym is very spacious and fully equipped. Everything looks clean and well maintained, the pool is crystal clear and most importantly the trainer are not pushy which is one of the main reasons why I've left my previous gym. The staff is friendly and always ready to give a hand. Also, love the steam room right next to the sauna.

M. S.

Amazing gym with amazing people. The best equipment around central London. Very spacious and clean. Cant recommend high enough. Love the pool and sauna.

A.

Very nice staff, Hannah and and Laura are particularly cool people! The facilities are well maintained and there's an all round good vibe in this gym. Would definitely recommend!

P. T.

Long time member here and for good reason. Its a great gym staffed by friendly, warm and knowledgeable people. Fantastic facilities including swimming pool, sauna and steam room which is just wonderful after a workout. I always leave feeling better than I did when I entered! Highly recommended!

U. F.

The facilities are just outstanding, and what can I say about the staff? It is amicable and brilliant. Special mention to Laura, she is always smiling and motivates you every single day. I am incredibly grateful to be part of your family :)

M. C.

The best gym I've ever been to. Has a great pool and a good selection of classes. The gym is also very conveniently located on my way to work which is another plus

G. O.

I love this place is great space to do workout. There is already two months i am doing it my workout with Ana, is an incredible PT. she listen you and help you to what you looking for, I never saw the results in my body that quick . If you looking to improve your results on workout ask for Ana.

R. E.

This gym is amazing, I love especially the spin classes on Monday morning, the new PT Ana is amazing, she is very energetic and pushes you to your limits helping you achieve the best results but also enjoy the class and have a lot of fun doing it. Ana is great do try her class 🤩

j. p.

Fitnessfirst cottons is such a friendly and welcoming place, the staff are very helpful as I’ve received a lot of useful tips to get the most out of my workouts. The gym is very spacious so you have lots of room to workout and clean, the pool is a plus. You definitely get your moneys worth.

E. D. V.

They have friendly and helpful employees. The classes are dynamic and the exercises change every week. They have also introduced a Salsa class that I love. One of the best gyms I have ever been to. The Spa area is spacious and the pool is always clean (difficult to find in other gyms). The PTs are nice and always ready to help you if you need it.

T. B.

I have been a member here for years - great gym! Big club, various studios, great variety of equipment, good swimming pool, sauna and steam room to relax after workout. Oh and the clean spacious changing rooms are great. Staff is always very friendly and helpful when needed.

A. J.

Great classes and good equipment, convenient location. I’d say that for a £100 a month gym in city you would expect them to at least have a shampoo and a hair straightener. But you can’t have it all I guess

B. M.

I’ve been going to FF Cottons centre for more than 10 years. It’s a great gym, one of the best around in terms of equipment, space, different areas to work out in etc… It’s generally the “right” amount of busy… enough people training to have an atmosphere but not so many that you ever have to wait for a long time for equipment.

J. B.

I Have been at Fitness First London Bridge Cottons for over 6 years. The Gym is convenient to London Bridge station. The gym offers a variety of Great workout areas for Cardio and Weights - also great free weight area. The Team are professional and friendly. Pool area is very spacious & clean. Good facilities to get washed before work.

F. P.

The gym facilities are the best ones in the area. Every staff member are friendly and smiley. I love coming to see Laura’s smile every day!

Y. G.

If you’ve read a 1 star review it’s probably come from an entitled spoon. I don’t work for the gym, nor am I associated in any way bar being a member. I pretty much know every staff members name, including PT’s, management, cleaners the works. There isn’t a bad soul in the vicinity. I’ve been a member of other gyms for years and have never felt more welcomed then from this bunch. I had a choice between here and another fairly well know gym in the area and it was the friendly, helpful staff that made my decision for me. I’m yet to feel the fake smiles and robot attitude that you usually get from customer facing roles and it never feels salesy or pushy. If you are in the area and are considering a gym with a weights area, functional area, boxing area, swimming/ spa area and classes then this place is very decent value for money.

S. M.

I love this gym. It has a great layout, plenty of weights machines, free weights, cardio and a great freestyle area. I love training here. Yvettes classes are amazing! She is so energetic and motivating. Eduardo the manager is super helpful and friendly. All the team are welcoming and professional and do their best to help you. The PTs are the best in the business. The club is always super clean and a great training environment.

R. M.

I swim here everyday when possible, the pool is always clean. The gym is well equipped and spacious. To be honest I have found staff to be sociable, friendly and helpful when required. It is a comfortable place to exercise in.

R. H.

I've been a member of Fitness First Cottens for 3 years and enjoyed using the weight room, cardio area and the pool. There is a good selection of equipment and machines for all needs which all are in very good condition. During peak hours it can be a bit crowded and you may have to share, but that's never been an issue for me as I mostly work out outside of that. Staff is super friendly and always ready to help or just have a conversation about training or something random. Changing rooms and showers are great and clean, there is always a locker available, if you are part of the morning crowd you may have to queue for the shower. I will say the crowds and queueing was pre-pandemic, I've rarely used the gym during busy hours, so not sure what it's like post-pandemic.

E. R.

I’ve had memberships at a number of gyms in London and this is by far the highest quality. Excellent facilities and a membership here gives you access to all other DW Fitness First gyms in the country. The staff are all super friendly and the personal trainers are of the highest quality. Hard to find a gym with a top tier weight room, separate fitness suite, squash court and a pool. It’s a no brainer if you want a membership at a gym that has everything!

A. G.

I come here nearly everyday and the gym is always clean and COVID safe. Great equipment, lots of space and a big variety of classes. Most importantly, all the staff are welcoming and helpful.

G. M.

Great gym, long term member. Excellent range of gym equipment, including free weights and cardio. Gym large, never too busy in the morning to work out. Would recommend.

P. N.

I’ve been a member of Fitness First for many years, during this time I’ve used Cottons hundreds of times as it’s a great gym and close to where I work. It’s been a tough 18 months for everyone and not being able to go to gym during lockdown has made it worse, thankfully Fitness First has reopened as soon as possible after each lockdown and I have been back to workout as soon as possible. Each time I’ve gone back Eduardo and his team (and they are a great team) have been there to welcome me back into a safe environment. The gym itself is spacious and well equipped with a range of cardio and weights, classes and a pool. The reception staff are always friendly and enthusiastic, and the cleaning staff have done a great job keeping us all safe. When ever I have spoken to any of the staff they are quick to respond, such as when a wipes dispenser is empty or appears to be empty. It’s also been tough for the PT’s who have had to adapt to different ways of working as it has been impossible or impractical to see their clients in the gym. I want to say a big thank you to everyone working at Fitness First Cottons!

S. D. U.

A great gym, especially the pool which is big enough to have a decent swim. The gym area is also big with lots of different work-out areas. The staff are friendly, especially the reception/management staff.

C. M.

I joined FF Cottons last week. The facilities are great, the pool is amazing, but full credit goes to Andy for being so welcoming and providing such good customer service.

B. O.

Been a member for three years- fantastic gym. Staff are all incredibly helpful and super friendly. Would recommend to anyone- especially if they are after a quality pool in central location.

H.

Great gym. It has everything I need, including a very good pool, and is always clean. The staff are really friendly and it has a nice atmosphere.

j. G.

Awesome fitness club- great equipment, highly knowledgeable staff, happy, helpful front of house and really strong timetable of classes. Highly recommend.

L. G.

Great gym with all the equipment you need, and then some. There's loads of space, the changing rooms are always clean (and I've been training here for years!), and the staff are lovely.

Z. L.

I really love that gym. All facilities are perfectly adjusted for my and I believe others needs. The best swimming pool with perfect warm water. Stuff always welcome and helpful.

A. F.

A great gym. So welcoming and Yvette's classes are amazing. Great equipment and facilities.

A. I.

The best gym I have ever been to myself, all staff are very friendly and cool. Fantastic classes too - great atmosphere and facilities - highly recommended 😍

D. M.

Great gym, really helpful and friendly staff, one of the few Central London clubs that still have a squash court

C. S.

The staff are excellent, equipment top class and their COVID awareness ensures you feel safe. There is a squash court, pool, tons of equipment and more classes than you can shake a stick at. Do it!!

Y. V. T.

Fitness First London Bridge staff are extremely friendly and helpful especially the reception/management staff, such great gym environment.

G. T.

Brilliant gym, situated right opposite London Bridge station the facilities are top of the range and the team is fantastic especially Eduardo he is the best. 5 star everyday

M. C.

Great gym with a friendly atmosphere and plenty of equipment. PT Will is great - knowledgeable and motivating!

E. H. (.

Been going for a good few years now. Things were a bit sloppy under the old manager but with Eduardo now at the helm it's been great. Good varied equipment, decent space, clean but above all good friendly staff & friendly members.

D. B.

I’ve been a member for years and the current manager is the friendliest of all, supported by a welcoming team. Post covid it’s a great place to work out with ready access to all equipment and plenty of pool space.

P. R.

Great gym! Good facilities! Friendly team! A pleasure to work here!

C. A.

What a Gym with Amazing trainers! 👌🏽 Would highly recommend to anyone who would be looking to get fit and look amazing for Summer 2022 🙃

A. D. F.

The gym facilities are the best ones and the staff very friendly Laura in particular

B. S.

Best gym in town with great, friendly staff. Best pool in central London!!!

K. j.

Great gym! Great place full of lots of friendly people! Would hugely recommend!!

S. D.

Great gym and friendly staff! Perfect place to do classes.

M. K.

I have been a loyal member for 10 years and as from the moment you walk through door the service manager Laura makes the experience both professional and fun, the good experience continues throughout the gym floor where there is a lot of equipment and the pool is 20 meters in length making it one of the best in central London. The overall experience being a luxury one and great value for money. The whole team works as dream making the members feel as family.

C. E.

Great atmosphere, spacious gym with excellent friendly staff and lots of equipment.

G.

Absolutely love training here ☺️ staff are very friendly and helpful! Just need more of Jahrels classes! He's the best 😀💃

T. C.

Love Cottons fitness first and I found the best PT there , Ana always smiling!

L. O.

Club is great, very clean. Staff are friendy and good range of classes

F. M.

Good gym and amenities! The staff is also very friendly and helpful!

L. S.

Greta gym with a fantastic staff. Best polo in central London!!!

E. A.

Great gym with all the equipment you would need and a nice pool.

J. E.

Best place to train in central London, Eduardo and his team are great!!! 5 stars all the way!!!!

A. K.

Amazing little fitness world in the basement of Hays Galleria WOW!

P. S.

Great gym , excellent equipment and friendly staff.

T. F.

Very large gym with lots of machines, weights and power racks. They have a separate weightlifting and functional movement section (crossfit style) along with loads of cardio machines. I see alot of people have mentioned the monthly plans and getting locked into paying for 12 months. You can go casually here and PAYG if you sign up to ClassPass with a gym session costing around 6 credits (about £7.80 per session) if you do that and want to go casually and not locked in to a contract.

J. S.

As an American living in London, it was incredibly difficult to find a gym that had the quality and space that I’ve grown accustomed to living in the states. After being a member in several gyms in the city, Fitness First Cottons has exceeded my expectations on how a gym should operate in Central London. The customer service is especially extraordinary and I’m always greeted with a smile and the staff are always more than happy to assist with any trouble I may have. Hannah and Beth in particular, have consistently gone above and beyond their call of duty. I highly recommend this gym.

S. L.

The best Fitness First gym in London. Great location with exceptional classes, and able to bring a guest every Friday. I became a member because of the facilities, but stayed a member because of the friendly greetings at reception. Elena is able to encourage, motivate and cheer you up all at once! Personal trainers, like Abiola are all beasts, very approachable and friendly.

A. W.

Equipment is great, gym is clean and well maintained, although the space would benefit from some more mirrors by lifting platforms. Reception staff are friendly and helpful. Where it falls down, like with all commercial gyms, is management's lack of encouragement for clientele (and personal trainers) to put equipment away or rerack weights. Some PTs are blinkered to their own planned sessions and lack the common courtesy to ask you if you're finished with equipment. However, this complaint is a staple of any commercial gym chain, and the problem is less pronounced here than at chains like pure gym.

G. T.

Best gym in the city! Why? The people!! All trainers and colleagues are lovely, very friendly and genuinely willing to help if you need advice or support with your health and wellbeing. I feel like going to my extended family, so good. Keep up the good work guys!

N. S.

To start with the positives, it is large space, a good variety of equipment with a large number of benches fora central London gym. Reception staff has always been friendly and helpful and joining and the leaving the gym were extremely simple for me. However, I do feel the gym has gone downhill. The toilets are more often than not very dirty with the shower floors becoming slimy and slippy. The gym itself is well equipped but machines remain broken for months on end which is extremely poor considering the monthly price. Moreover, certain personal trainers horde equipment at busy times. Certain mornings and evenings have also become so busy that any attempt at a proper workout has become impossible. Overall, quite an average experience at a high cost.

J. B.

If you want a gym that we will leave all the B.S. at the door and get you into shape, this is the spot. Fitness first cottons has some of the best trainers and equipment. Body attack with Sharni and James, Bootcamp and Hit with Valter are some serious classes!!! Warm, friendly and very helpful staff. All areas are sparkling clean, especially since Covid crisis. I feel safe and comfortable doing my daily workout there.

H. C. (.

The best gym of the chain Fitness First. Worth a visit. The space it's so well arrange and organised that it's a joy to workout in this gym. The changing area are very spacious. Worth to mention that they have a 4 lane swimming pool plus sauna and steam room. But what I love about this gym is the diversity of space. You workout without the worry that you bumping into someone else space.

V. C.

The place to go if you're looking for great facilities combined with a very friendly environment.

D. W.

Excellent gym with quality staff. Definitely recommend

H. W.

A busy central London gym, but there is lots of kit and plenty of space so things don't feel crammed in. I love it here, although I wouldn't pay the full price for it as it's beginning to look a little tired and worn around the edges and on most evenings you have to wait to get on to machines. The pool is nice and the sauna and steam room would be great if the patrons had some etiquette. So in summary, it could be amazing, but it just doesn't quite hit the mark.

D. R.

I've been a member at this gym for a while now and I have to say that the gym facilities are amazing along with great classes. The best thing is the warm welcome for the reception team always happy and full of great energy. Big up Hannah when your next there she's amazing.

L. P. T.

The facilities are amazing, very smiley staff, helpful and professional.

L. C.

Positives: Corporate membership Variety of cardio machines Swimming pool Free towels Location The gym does have plenty of cardio machines and functional strength equipment, I haven't used it myself but understand the swimming pool is decent. The location is good for me as it's very close to work. Free towels is a good touch as it saves the hassle of washing them at home and fortunately I was able to get a corporate discount through work which makes the cost reasonable for a central London gym. I also never notice weights left all over, so either members are thoughtful or staff are doing a good job of keeping it in order. The receptionists have always been polite to me, so can't complain. Negatives: Small free weights area Overcrowded gym floor and changing rooms Too many PTs - using equipment The main issue with the gym is the sheer volume of members, this means everywhere from the gym floor to the changing rooms feel cramped and you will often spend a significant portion of your workout waiting for equipment. This issue is made even worse as there are what feels like a significant number of PTs who all often train too, (I can't blame them, I would do the same), so as a member you are constantly competing for equipment. In summary I would say unless you are able to attend the gym in the quietest times which are 10am-12pm 2pm-5pm Then I really wouldn't bother. I've walked in at 5:30 and walked straight back out, it is literally a waste of time to even try to train outside of those hours. I would instead look at somewhere like 3rd space where membership levels are lower (but the price is higher.)

H. E. R.

Great club! Super friendly staff, my favourite place to train :)

P. R.

Great location and facilities, friendly staff also. Good swimming pool

S. P.

The team here works hard to keep up with all of their clients. The classes are really good, Valter is amazing. He can motivate you even when you can't do the last burpee. Laura is so welcoming and a real pleasure to talk to. Elena is always at reception and as soon as you come in she welcomes you with a smile and energy that makes the difference.

C. C.

The best Fitness First gym in terms of equipment and facilities. It is one of the few FF gyms open on a Sunday which is a real plus. It's usually not too busy at the weekends although I can't speak for the weekdays as I only use it when the Bishopsgate gym is closed. The one criticism I have is thay I think the toilets and shower areas are poorly maintained in comparison to some of the other FF gyms in the area. Overall a great gym and would highly recommend.

D. R.

Absolutely love the feel of this club, the staff, the classes and the whole space is brilliant

K. W.

Awesome gym. Lovely friendly staff and have all the facilities I need. Not super big and not super small. It's a perfect medium sized gym in London bridge. The changing room and shower area is clean and tidy. The only issues I have is the opening and closing times during weekdays and weekends. Firstly, the gym shuts just before 10:00 during weekdays and this is really annoying. With 24 hour cheaper gyms opening all over London, I'd hope it would stay open for much longer. Secondly, during the weekend, the gym opens at 10:00 and closes at 18:00. I think this is unacceptable for the price we pay and really feel this needs to change urgently. My feedback would be to open much earlier during the weekend, atleast at 6:30 or 7:00 the latest. And extend the closing times to midnight during weekdays. Other then my issues with the times, I think it's a pretty cool gym.. :)

J. W.

All of the front of desk staff and the staff in general are amazing however, one particular individual stands out for all the right reasons - Hannah. Hannah will always great guests with a smile and brighten their day. Consistently professional and funny. By far greatest gym in london.

J. B.

*Have edited since the changing rooms have been completed for refurb Been using this fitness first now for approx. 4 months. The gym area/weights section/cardio is great, even in rush hour (7:00-8:00am) you can usually get on the equipment. Towels still smell and could probably do with getting some new ones. Apart from this, the renovations have made it easily the best gym in the city for value / facilities.

A. P.

I love this club, especially the reception team! they always make feel so welcomed when I go for my work out. They are very friendly and attentive, and always happy to help. Well done to Annie as well, her classes are powerful. Well done to all of you!

F. M.

Great services! The gym is very spacious and clean, has lots of equipment. The staff members are extremely helpful.

D. R.

If you're looking for a gym in the London Bridge neighbourhood, Fitness First Cottons is a solid choice. Recently renovated and includes multiple fitness studios, a sizable weights area and a pool. It can get quite crowded at peak times but the wait time is never too bad. Overall, joining this gym has been a great experience thus far.

H.

So what do you actually get for £85/month (fixed year contract)? - A freestyle room, full of weights, mats, climbing bars, cardio machines... Only one decent boxing stand. - a relatively small free weight room with machines, squat racks and such. Small but has everything and more. - a cardio machine room, full of, basically running machines. - a decent sized swimming pool - cosy changing rooms - squash room!!! Which is unique and great to bring a mate on a Friday (you can bring a friend for free every Friday btw) - you get a bunch of classes, nothing overly amazing but I've not gone to the classes so I can't give perspective on that! But they all come with the package which is great. - loads and loads of personal trainers. Mostly offering £60 per single hour. OF COURSE, this really depends on who you go with and what offers they have. They can be a bit pushy with their sales pitch and will always give you a free session in the hope that you'll become a regular client. (Nothing wrong with this, it's business). All of this is available for a cheaper price but I'll be honest here, I've made a lot of new connections and have found more value in here than a lot of your average gyms. You can just have a chat with a PT a learn so much. The staff are nice people but of course they are people and won't act like your average retail worker. They do have personalities and this can become a problem to some people who forget that. The customer service in general is slack, not so much on the front desk but over the phone and when trying to deactivate your account like I did. You have to chase chase chase! Overall you can get better value elsehwere, but remember this, if you join up here, you can literally access any and all fitness first gyms in the UK(or at least London) and it's unbelievably useful if you're working from one end of London and living in another! Hope this helps

T. C.

The nicest Fitness First I've been to and I've been to quite a few. There's two sprinting lanes here with lazer gates if you fancy timing yourslef over 10m which are also linked up to a camera system so you can record that all important technique. The floor area in general is great and the pool is 20m or so which is good for a London gym. The real weakness here is the gyms 'instructors' who clutter up the place and sit around in groups chatting. They'll happily boot you off some equipment if they want to use it and are generally a let down to an otherwise good gym.

L. S.

Very clean, friendly staff, the PTs are great!

D. B.

Always a friendly welcome smile and helpful reception from Miss Devaldes on the front desk. James Potter has helped me to become the strongest and fittest I've been in my 38 years on the planet. Great gym.

A. J. O.

Member since I arrived to London. Little bit busy at first hour (7-9am) but is worth it. Good personal trainers, Will and Stefano, sympathetic and professional, and the best of all, the most wonderful moment of every morning: Elena saying good morning with his beautiful Spanish smile!!

H. W. (. G.

I've had a positive experience on multiple occasions. Would recommend. Favourite central London gym.

S. A.

The pool is the gym are good. Receptionist are terrible. They don’t allow more than 1 towel and are rude. Staff working inside the gym are nice. Best swimming pool and the water feels very fresh.

R. X.

Amazing gym! Pool is gently lit making for a very relaxing swim. Sauna and steam rooms are very good, and the showers are amazing! ghd hair dryers - enough said.

L.

Great gym. Unfortunately too crowded sometimes. Also no bin to leave the towels around the gym. Would be good not to have to go back to the changing room to "drop the towel" ;-)

T. M.

I joined Fitness First Cottons a couple of years ago after trying a few of the pilates classes with Nathalie Dubreu (@fluidbody). I enjoy her unique, fluid, dance-style pilates with good music and a lot of spine and side stretches, great break from a stressful week and keeps me feeling good despite working at a desk. The work on core muscles helps my other sports: running and cycling. The main drawback used to be that the pilates studio got very full for her classes, but it’s currently better (I left previous FF club because of pilates teacher). The rest of the gym is good, especially if you can pick times when it's not too busy. Staff are cheerful and do a good job keeping the men’s changing room clean. It’s a nice pool, I used to swim late in evening but I wonder about the quality of the water after some bad experiences and stopped, earlier in day it’s sometimes too crowded to swim. The cardio equipment is usually working well and good quality. Front-desk staff and manager are friendly and helpful whenever I need to sort something out, salespeople and trainers variable, as you might expect. I recommend FF Cottons but mainly because I have a flexible day and try to avoid the busy times. The main reason for my membership is Nathalie’s pilates.

J. H.

Staff incredibly friendly and helpful, atmosphere is supportive - not intimidating as some gyms can be! Lots of gadgets as well: cool down blasters, shoe polishing machines, swim kit dryers...Clean and tidy too.

T. K.

We'd all like more space, but this is London. Let's be reasonable. The gym is tidy, cheerful and beautifully done since the refurb. The staff are cheerful and helpful. We'd all love more space but they have done so well with this one, you hardly notice. Love it.

I. G.

Refurbishment have now been completed so it is no longer as crowded, but still difficult to get the equipment you want. So long as you're flexible with your workouts you'll be fine. I really like the freelectics workout area and find myself using the pullup bars, boxes and trx cables a lot more. Changing rooms are spacious now and I especially dig the cool down fan!

K. A.

This gym has excellent facilities and a great vibe. The staff are all really friendly and outgoing, and there are knowledgeable personal trainers to choose from if you want personal training.

A. Q. L.

To MELODY and Canon, I give you 10 stars each... It makes a big difference when staff are genuinely nice and welcoming... Friendly and professional all at the same time. And MELODY and CONOR were exactly all that when I came in to sign up a few days ago And also..... Five star to the gym, wow it looks amazingly different than what it use to be..it is my first session there after years and I love it

R. M.

I had an unpleasant experience with FF head office. I spoke with Laura who is the Member Services Manager for London Bridge Cottons, and honestly she's the reason I didn't end my membership. Laura listened and took the time to provide an explanation, demonstrating genuine empathy. She helped to provide a fair resolution for my concerns and did more than I expected to support me. She is truly a credit to FF, she epitomises what customer service should be and she quite clearly values members of her club.

C.

I only can agree with Larissa K, reception staff is either rude, unpolite and makes the impression that is doing the job forced by someone. But It's not only the reception but I was also mislead by sale team when I signed up. Long story anyway. There are just very ocasionally great staff members, which that's the reason I gave 3*, otherwise it would be 0 If I could. Thanx to Anne and her great classes.

M. W. D. B.

Good value for money, friendly staff and good equipment. Very nice pool for city gym. Ladies changing room aircon could be improved in morning - fine during rest of day.

S. B.

I used to have membership of the gym about a year ago. And I can say more good things about the place than bad. Indoor pool – not bad Equipment – good selection Instructors – knowledgeable but not so polite

B. R.

Equipment and gym floor are great, though often busy. However, classes always run behind schedule and instructors are often unorganised which is disappointment for such an expensive and centrally located gym

J. D.

A gym with a broad range of facilities including studio classes, a sauna, a steam room and a pool, all facing The Shard. It will change your perspective of yourself (if you sustain a regular routine and remain motivated and disciplined!) and London. :-)

M. B.

Amazing gym! All new gym gear, pool, squash, sauna.. definitely worth the money! As a girl, I also appreciate nice changing rooms.. Recently joined and impressed

G. S.

Great place with enthusiastic and amazing staff.

J. C.

Friendly staff, great classes and world class equipment

E. S.

I love the spin and RPM classes!! From the downside - ladies changing room is just not big enough. It's uncomfortable, there are queues to the showers - not good enough for such a big gym.

C. B.

Been a member for about four months now and the only -real- problem is the overcrowding. I suppose it's quite a trendy spot though, so can't really complain. Though you will spend a frustrating amount of time watching trainers put people on squat racks with no weight on when it's crowded...

S. C.

Great gym facilities. Busiest on Tuesday morning and can be annoying especially with certain PTs acting as though they own the gym. As I'm regular I tend to rearrange my routine around this

D. H.

Excellent, clean facilities and the friendliest staff in town.

M. M.

Great facilities heated pool sauna steam room fun freestyle area loads of cardio equipment free weights and friendly staff with wi fi avail in the gym and virtual classes. Hot water showers and decent bathroom and locker facilities

e. r.

One of the best gyms I have ever been in. Lots of equipment throughout as well as spaces to do more floor work. Seems to have a good choice of classes as well

G. G.

Has every facility u ask for, good gym equipment. Swimming pool is not heated always and its a problem. And also the receptionist fools us by asking money for free services.

A. P. H.

Best team! The best gym!

B. R.

Good gym with excellent staff.

K. H.

I had a great experience while I was in London. Swimming pool great, team always friendly and helpful and not to forget: the team who works "back stage" get my best recommendations – great support!!!

m. s.

Small Gym area has old weight machines & equipment, needs to be upgraded. It has everything you need including a sauna, swimming pool. Does get very busy!

R. S.

Amazing gym - very welcoming staff, clean changing rooms and well maintained (and varied) equipment. I have been recommending to everyone!

s. p.

Great gym and staff!!!

M. D.

The best gym ever!

J. H.

Great club, great staff

A. R.

Largest gym and pool in the area

Y. S.

Gym and classes are good but obviously will get packed at peak hours, when I went the pool water was rather cold so mayb better for the other facilities..

C. M.

Great gym 10/10

L. H.

Been a member since 2009, i guess this facts speaks for itself. Lovely gym with swimming pool and squash court. Wifi is a bit poor sometimes.

A. O. P.

Nice atmosphere and very good facilities. LesMills group classes could definitely be better as there almost to 60min versions at the moment and it relies too much on Virtual, which is not good.

O. T.

This is a Very good place to train or just to relax by the swimming pool after using the sauna and steam rooms. Highly recommend it.

D. W.

Love this place. Staff are nice, welcoming. Love the facilities, Workout,swim, and sauna or steam: You feel good at the end and not beaten up..😊💪🏽

E. C.

Friendly staff, a great pool and loads of cardio and weights equipment. They also have a couple of squash courts - everything i ever need.

D. B.

Great gym, very modern, excellent class options and also has a swimming pool. Corporate membership options

E. P. H.

My favorite gym!

T. S.

Great gym loads of space and equipment. Squash courts, swimming pool (20m), steam room, sauna, running track

R. F.

Really nice gym from the fitness first chain. Definitely one of their better gyms

S. S.

A nice gym in a convenient location. However, can get very busy during peak hours.

A. B.

Great gym, fully equipped, 4 squat racks plus huge freestyle area

T. f.

10/10 Gym really welcoming thank you

b.

Amazing club, with all the right equipment. I have really enjoyed playing squash here!

P. C.

I used to go to the gym to get bigger. Now I just go to meet lovely Elena at reception.

I. A.

Great atmosphere to train and various different equipment available - very much enjoying it!!

B. B.

Good gym with excellent facilities. Sauna and steam room

J. W.

Good facilities when they work! Sauna / steam room have a tendency to be not Working as good.

J. D.

Fitness First Cottons is amazing. It's the best gym in London!

M. A.

My favorite FFirst. The gym is huge with plenty of space and machines.

F. L.

Great location, experienced and friendly staf. I recommend to anyone

K. C.

Great facilities and friendly staffs.

j. t.

Pool, big gym, good people, nice staff

M. p.

Nice and clean

S. L.

Great gym, great equipment and friendly staff!

J. I.

A big and spacious gym, has everything you can think of.

S. R.

🔥

J. D.

Probably the best Fitness First I've been to in London!

M. L.

really like this place. a bit overloaded in the evenings but mornings are absolutely fine!

E. N.

Nice gym but a little pricey

E. F.

I'm loving the refurb. Can't wait to see the finished product!

N. W.

A good space but can get busy, but overall nice

V. B.

Great Gym, Beats Studio is awesome!

T. S.

Good gym but could be cleaner

V. S.

I enjoy flexing by the pool mainly

K. H.

Outstanding :)

N. W.

1st class

T. R. G.

Very cool staff. had a blast. thank you guys

J. P.

Re-fit has this gym looking very professional

s. A.

Next to my work best gym

N. P.

Very spacious and plenty of equipment.

L. C.

Was ok but very busy and hard to find

J. H.

Always a joy to be there

A. B.

clean. not too busy. nice employee

F. M.

Great gym

S. I.

Good gym. Can get busy but if you go at good times it's very decent

B. R.

Great spin class.

V. D.

Good.

M. B.

Excellent gym.

P. P.

OK place, but not premium.

S.

Decent place to workout

M. H.

High quality gym

S. A.

Super

J. L.

great athmosphere!

L. V.

Really state of the art

R.

Great facilities

N. C.

An extremely nice and clean gym with a wide range of amenities. Very friendly and professional staff that have helped with anything I need - this gym is definitely worth joining. Valter is especially great and has really changed my outlook on fitness and training.

M. N.

The place is just brilliant! The cleanliness is on point and the staff is so lovely and helpful. You can't go wrong with this one!

S. Y.

Great gym. I used this while I was staying in London for the weekend and was impressed with the facilities, equipment and avaialble classes. The staff were super friendly and helpful. Would defo use again on my return to the capital.

H. M.

Very helpful staff at the gym, Jono helped me on my first day introduced me to everything and help me feel welcomed.

V. L.

This gym is amazing. Everyone there is so friendly, Eduardo is a very nice guys and gets to know his members on a personal level. Him & the team greets me by name and I feel very welcomed. I'd name drop the whole gang however it's a lot of names. A few honourable mentions; Andy, Eduardo, Paul, Boris, Hannah and the rest of the team.

L. B.

So in love with this place, great swimming pool and the gym so lovely.

R. E.

Great friendly reception team

R. S.

The facilities here are fantastic, and the staff are so welcoming. I’ve never felt comfortable in gym classes, but I do here. Yvette’s classes are brilliant and I’d highly recommend!

D. W.

P. J.

M. B. S.

N. R.

G. G.

J. E.

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W. H.

O. P.

J. B.

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