Reviews of The Portland Hospital Hospital part HCA Healthcare UK. (Hospital) in London (London).
The Portland Hospital Hospital part HCA Healthcare UK
205, 209 Great Portland St, London W1W 5AH, United Kingdom
Description
Information of The Portland Hospital Hospital part HCA Healthcare UK, Hospital in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
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Reviews of The Portland Hospital Hospital part HCA Healthcare UK
M. I. B. M.I have a visual disability and I needed help with ordering a taxi, carrying my bags and identifying the taxi outside. A member of the staff on the Ground Floor, Agustin, was amazing helping me with absolutely everything — whilst my daughter was feeling poorly and I was comforting her. He was EXCELLENT and we were very lucky to find him. Thank you Agustin and thank you Great Portland Hospital!
T. S.Rea sends her best wishes and great thanks to all her "friends and fans", including Mariam (nurse) wake-up nurse, Sansiggi & Radi (porters), Claire and Claire's colleague (play specialist), Tim (consultant), the anaesthetist, the catering and cleaning team as well as to the reception staff and everyone else I missed/ forgot the name. It was "the best experience of [her] life" apparently. How wonderfully everyone looked after us, thank you all very much!!
N. V.Pleasantly surprised with the high standards of this hospital. Knowledgeable consultants and very professional nursing staff. One feels well looked after at all times. Rooms are comfortable and private. You have your own bathroom, TV, fridge, desk, high chairs and... room service with In room dining menu. Five stars!
T. Y.I had a day Care operation at this hospital. The hygiene, the care, the awaking room, the nurses( only the ones assigned to me) were fantastic.
The only downsides are that it does not have any dedicated parking place so as a patient carer you have to take the risk and try to find some street parking closeby.
There are also one main building and 2 others. It is time consuming each time you visit you find out this time you have to report to another building and fill in forms go through cvd checks at the reception.
So all in all, my experience with this hospital after you get to be seen or check in to the hospital is great.
N. P.It is a shame to read the negative reviews below - especially as most of them are to do with billing issues rather then the care they received from the hospital which surely is what it should be being measured by?
I had my second baby here by c-section in Feb 2021 during lockdown. It genuinely was a wonderful experience, which I look back on with very fond memories. The midwives were so kind and helpful, particularly Cat who worked the evening shifts. I felt extremely well cared for by the excellent obstetrician Dr Patrick O’Brien and the Portland team. The procedure went very smoothly and the aftercare I received during the following 2 days I was at the hospital was excellent. I was seen by every possible dr/specialist you could imagine as part of the package.
The rooms, whilst not luxurious, were very comfortable (I believe they have just opened the new renovated maternity suite) and having the option to order food for yourself and partner from an extensive menu is a treat. It does feel a bit like a hotel rather then a clinical hospital set up.
The packages aren’t cheap, but if it is something you are considering, I would highly recommend.
I had no complications following the section (unlike my first natural birth via NHS) and baby is doing very well.
M. C.We had our baby here in April, and had a great experience. Everything was perfect, and the induced delivery went exactly to plan. The facilities were great (nice, clean), the midwives were friendly and knowledgable, our consultant was amazing and exceeded expectations, the food was good, and they gave us a nice gift at the end. They also had a section in the maternity notes for us to indicate what we wanted for our Birth Plan (lights on or off, music, use of Hypnobirthing terms like “surge” or not, etc). I hadn’t seen that before and was pleasantly surprised by it! The midwife reviewed it with us to ensure we had the experience we wanted, and it worked well.
It is expensive, which I think is expected, but it actually cost slightly less than we budgeted, but I suspect that’s because we had a great consultant who gave us an accurate cost estimate up front. Also, was relieved they would let my husband join for the whole time, despite the Covid pandemic and other hospitals restricting when and for how long partners could join. Would absolutely recommend this maternity hospital.
O. E.We had our baby earlier this year at the Portland and it was a great experience. We were well looked after and given all the support and aftercare we needed. My wife recovered very well from C-Section and was able to comfortably walk out of the hospital with no support after our few nights stay.
The only downside that left a bitter aftertaste is the gift voucher for a photoshoot. The company running them (ImageThirst) have scandalously high prices (£1100+ for a photo album) and you'd be far better served finding another option for this. Prices are communicated only after the complimentary photoshoot so you just get a feeling of your precious newborn images being held at ransom.
A. H.To all the Nurse's on the children's unit you went above and beyond, you all do a fantastic job.
I could not fault a single thing with the care they gave my daughter (and also me). Highly recommend.
Any nervous parent/child will be put as ease, with the care from each & EVERY member of staff. The amount of times they check on my daughter throughout our stay was incredible. Explaining every little detail to us.
I want to say a big thank you to my daughter's Nurse Pip, you made everything so calm and reassuring for her and I'm most grateful to you. Thank you so much.
U. Z.My daughter has her MCK nephrectomy procedure here today. The staff are polite and helpful, her doctor is brilliant as always. However, I am surprised at the hospital's refusal to provide an appropriate chair in the room which I could use to work from in the coming days. They have provided a suitable desk in the room and a sofa chair so find it frustrating to be refused this. I am having to work in the first place due to my wife taking care of the little one at home and not being able to take time off. Was hoping they would have been more empathetic.
P. O.Bad organisation left to organise everything and when you’re there no ones even aware of what treatment you’re getting and this is the 5th time I’m here and I’ve spent over £60,000 here and it’s getting worse and worse they need to step it up immensely. But this aren’t the nurses fault this is the managers and people in charge. The nurses and doctors are so kind and caring and make sure they do anything they can to make you feel settled when getting treatment 10/10
D. B.Mind you if you sign at the wrong box at the check in process one particular receptionist called “Rachida” doesn’t shy back in calling you rude not once but a couple of times before continuing with the admission process. Really sad because when she got approached by her Supervisors she denied all wrong doing! However the nurses at The Portland hospital are very kind but this kindness did not make it to the ground floor where you get your first impression from this establishment.
P. K.We had our baby delivered via c-section at Portland Hospital (insurance). The standard of care and assistance and facilities were exceptional. Every single member of staff were great, particularly midwives and team in the nursery. So many unsung heroes. We were there for three nights and I’m not sure we would have managed without them. First class, forever grateful (team on 1st floor of maternity wing).
A. L.Excellent service throughout with regular midwife appointments and always at hand to discuss issues/concerns on the phone; this became particularly important as we approached the birth being first time parents; always had someone to talk to; when we came into the hospital after contractions the room was ready and we were shown straight through and saw a midwife to confirm stage of birth; a midwife was in attendance the whole time during birth; great support and care; thanks!
J. &. D. K.Our little one had a day procedure there and I couldn't have been more grateful for their teams. They had a lovely person who came in and showed us on a doll what would happen and then let them choose some toys which they brought itT,n which really helpedshelped putwput our toddlerk at ease.After the procedure we did a burger off the day catering menu, bc we couldn't find takeaway close, and it was far better than many pubs in the UK. I wish my hospital food was that good in my previous experiences! In terms of Covid, I felt they were doing a great deal to protect everyone and
K. F.The staff were really friendly and helpful, and put me at ease before my procedure. After my procedure I was able to order some food and thought the quality was really good compared to typical hospital food. I used private medical insurance so I cannot comment on the cost.
D. M.My son suffered an arm injury while we were on holiday in Regent's Park and we visited this location for assistance. The staff was very friendly and attentive, they did a great job of making sure my son was comfortable. We received x-ray imaging, fees were reasonable. The three-star review is mainly based on the fact that we were given follow-up instructions that actually did not comply with the facility's practices (we were told that we would be given xrays via email for a follow up, but that's not possible).
C. W.I had both my boys circumcised here as newborns (for health and hygiene reasons).
Each time I have been very happy with how it was handled from start to finish. For my boys it appeared to be virtually pain free, and in each case, they healed within a week. It's been much easier to keep them clean now that there is no foreskin there, and the result looks comfortable for both of them.
I would readily recommend this place if you are expecting a baby boy and plan on having him circumcised.
W. R. (.My wife visited here for surgery and generally got a very good experience. When reading reviews I notice that most reviews complain about the “service” as if you are in a restaurant rather than the quality of care. In our experience this was a good hospital. We experienced knowledgeable consultants that make time to see you.
S. M.Our child had her foot treated by one of the Drs in combination with a physio and a nurse. We had several appointments over about three months to correct her foot's position and were able to attend at our choice of time, never had to wait for more than five minutes for an appointment and were given lots of time with the Dr and physio. I hope we won't need to go back again but I was impressed with the service we received and I am very grateful to the team.
B. A.My son was injured in the bacterium in the operation as a result of an accident. Then I had seven operations to remove the bacteria. Then I traveled to this hospital. Thank God with Dr. Bell. The bacteria were controlled within a week without operations. Although I did not sit with the doctor long, he only asked me after the examination. I told him the bacteria in the wound process and said only this I said yes he said Atman will improve and we thank God improved boy
O. M.We had our daughter at The Portland last year and were thoroughly impressed by the whole experience. My wife recovered very quickly. We have subsequently used the children's services to see a paediatric specialist and were seen very quickly. My daughter received excellent care.
R. C.I can't be thankful enough to have had both my children at the portland hospital! The midwives were always by my side and no matter what I needed they did their best to help the pain after my c section! I also am very happy to have met an excellent obstrician Mr Etienne Horner who stood by me every minute and came to visit me every day to see how I was!
D. S.I can't say enough good things about the Portland. Having just returned from a three night stay for my wife to give birth to our baby son - there is no better place I'm aware of that you could go to.
The staff work tirelessly to create a safe haven for you to start your new family life together. The midwives are second to none - no question too big or too small for them to deal with; and the care, attention and advice my wife received was amazing. Clearly a lot of stress is placed on a woman's body in childbirth, and the professionalism with which they dealt with potentially embarrassing issues was outstanding. Simply, the amount of effort every single person we dealt with put in to ensuring my wife and baby were healthy, comfortable and had everything they need will not be something that we forget. Rather than the first day of our baby's life being stressful and "an ordeal" - he entered the world to mum and dad relaxed and ready to take on the challenge, and whilst incredibly nerve-wracking, will be something that we remember fondly.
Quite possibly the only "downside", if it could be considered that, is that if we're lucky enough to have another child we plan to go to the Portland again as now nowhere else could possibly match it!
E. C.Excellent service!! Staaf is just amazing.. doctors, nurses... Food was great and extras are affordable (coke can was 1.25gbp). We are deeply thankfull to the staff who made us going through this difficult surgery day...
S. M.My 2 year old son received fantastic care here when he had his tonsils & adenoids removed. The staff were all fantastic and the nurses were lovely.
D. B.Spent many a week in the Portland with my daughter when she was younger. Always friendly, welcoming staff, who showed my daughter both love and respect thought all her many procedures. Part of the family! X
V.They saved my son's life at this hospital and gave us a lot of emotional support when he was unwell. I am forever grateful for their care, attention to detail and how they always put my son's life first. Thank you X
M. L.Professional staff.
Great quality service.
Very happy with all procedures during hospital visit.
Definitely recommend this hospital for children.
L. R.The best hospital in the world. The best service I have ever encountered, super recommend, so I give 5 stars grace!
R. C.I can't be thankful enough to have had both my children at the portland hospital! The midwives were always by my side and no matter what I needed they did their best to help the pain after my c section! I also am very happy to have met an …
F. B.Great hospital with wonderful staff. I felt my son received excellent care.
L. R.The best hospital in the world. The best service I have ever encountered, super recommend, so I give 5 stars grace!
L. H.One of the best hospitals that the Royals have had babies at .
M. B.We had our baby here, excellent service, very helpful, very clean atmosphere.
k. f.I have only good things to say about the Portland hospitals services.
N.Wonderful. You will not find any better care, I could not be happier with the service and care I received.
r. k.i borned there in 15/06/2007 thanks
V. F.They are very good specialists!
D. T.Most of the staff was excellent and very helpful.
J. A.Thank you to all the Portland.
C. G.Absolutely Stunning Service...😊😊😊
h. h.Excellent
E. M.The best hospital in the world
M. K.london excellent hospital
M. A. M.Not.bad at all
g. n.(Translated) I was worried because there were many stars 1
I actually went and was satisfied with the good response! All-you-can-drink coffee at the reception, so I was able to spend a relaxing time while feeding my children.
(Original)
星１が多くて不安になったけど
実際に行ってみて対応の良さに満足しました！受付にあるコーヒー飲み放題なので、子どもにご飯をあげながらリラックスした時間を過ごせました。
N. A.(Translated) All specialties for children and provides interpreters service 👍
(Original)
جميع التخصصات للأطفال و يوفر خدمه المترجمين 👍
s. I.
C. F.(Translated) Private referral hospital.
(Original)
Hospital privado de referência .
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D. A. G. S.Contact
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