Reviews of Holiday Inn Birmingham Airport - Nec by IHG. (Hotel) in Birmingham (West Midlands).
Holiday Inn Birmingham Airport - Nec by IHG
Coventry Rd, Birmingham B26 3QW
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Information of Holiday Inn Birmingham Airport - Nec by IHG, Hotel in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
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Reviews of Holiday Inn Birmingham Airport - Nec by IHG
W. P.Efficient and friendly staff, good food and special thanks to the shuttle bus driver. Very helpful.
E.The newly refurbished hotel is brilliant! The bedrooms and bathrooms have been done to an amazingly high standard. The communal areas are bright and airy. The staff are friendly and helpful. T he shuttle bus to the station and back is an added bonus for anyone heading to the NEC for exhibitions ect.
K.This is the first time that we have stayed at a Holiday Inn and we were very happy with this hotel. We were attending a convention at a venue near the NEC, and chose this hotel because it was close to the venue. The staff are friendly and …
A. R.It was extremely busy and it was clearly understaffed. Staff were working very hard in the circumstances. We had to wait an hour odd for a missing duvet but the duty manager, Ramesh was very hospitable and kind and resolved the issue amicably. Clare from housekeeping also exceptionally good, friendly and fixed the Nespresso machine in our room almost immediately after reporting. Have stayed in many Holiday Inns and Holiday Inn Expresses before, this was definitely one of the better ones, more up to date facilities and nice atmosphere. Kids eat free definitely a plus point. I would book here again.
F.I can’t fault this hotel. The staff were superb, helpful and friendly. The atmosphere at the hotel was just lovely, we ate and relaxed in the lounge area - so nice. The bedrooms were faultless - just wished we were staying longer. Well done to all at Holiday Inn - Birmingham Airport - we will be back.
A.We experienced an exceptional customer service throughout the stay. We keep coming back because the staff are lovely and strive to make one’s stay amazing.
The restaurant staff and breakfast supervisor are amazing. The chefs ensure they make your personal omelette to perfection.
Prerana in the restaurant provided exemplary service.
Beatta and Elesse in housekeeping provided excellent service.
Thank you for a wonderful stay.
Y. M.Recently stayed for 3 nights and had a wonderful stay. Amy checked us in and made us very welcome. Super friendly staff throughout the hotel and customer service is consistently high. Breakfast was of a great
quality and the one occasion we used room service it was fab. Shuttle bus driver was really helpful and very high standard of cleanliness and hygiene throughout the hotel.
Will definately recommend and hope to visit again.
A.Handy hotel close to the airport. A fire alarm at 3am didn’t help with sleep for an early departure. Although better to be safe than sorry. Also, we had one room we had to report due to a strong smell of Cannabis. However, the staff immediately came down with a key for the room next door which was perfect.
S.From the moment we checked in to the moment we checked out we had the most memorable stay. Can’t say I have ever stayed at an airport hotel and not gone on holiday the next day. Staff were so friendly, helpful and couldn’t go out of there …
N.We arrived feeling a bit tired and were welcomed by the front desk very warmly. The information they gave us for our next day trip was very helpful. We relaxed and had a few drinks that evening and left the next morning feeling relaxed and ready for our journey.
C.Exceeded my expectations for a night stay ahead of a conference. Great staff, good food, very well appointed clean rooms with all you could possibly need. Good breakfast and evening meal. Would recommend and stay again
J. R.Very comfortable stay. Good choice of breakfast. Friendly staff. Car park inadequate. Lack of signage when approaching from M42 direction.
n.Another great stay with the holiday inn Birmingham airport.
Upon arrival, I was welcomed by the friendly team who remembered names and faces. I had Amy check me in and she remembered my quirks in terms of which rooms I …
R.The room was lovely and clean. Modern with USB plugs and the room lighting was great
The staff were helpful and friendly. Stayed on DB&B....food was delicious. …
M.A Fantastic Stay was had at The Holiday Inn and so hope to return again soon.Special mention should go to Callum and Megan J for providing World Class Customer Service to me. Both are highly Professional,Both Are very Polite and it's was …
J. G.I really like my stay at the Holiday Inn. The room was smart, the push button shower was amazing and breakfast was nicely presented and fresh, this being 8.45am on a Sunday morning. I was surprised to have to pay for parking though and it's not cheap, at £10 a night. Also when I checked in at 11.10pm on Saturday I was told the bar was open and was given my free drink voucher (Gold card holder benefit) as normal. However when arriving at the bar just a 10m walk from reception it was closed and the member of staff present was very ungracious about the prospect of serving us. Reluctantly she did, but clearly she wasn't happy about it and only beer and soft drinks were available. So the receptionist was wrong but it should have been handled better by the member of staff at the bar.
O.We were given a free upgrade to a queen room. The room was so spacious and absolutely lovely. Clean and tidy, comfy bed. We had such a good nights sleep. Shoutout to precious at the reception desk especially, such a friendly and approachable attitude, so helpful.
T.Being disabled having plenty of disabled car parking spaces and a spacious bathroom with walk-in shower was much appreciated. The window could be left ajar which for me is better than the drone of aircon. Thankfully I took my own pillow as …
H.We weren’t allowed on our flight due to Covid admin issues and had to arrange a later flight for 6am the following morning.
We chose to stay at the holiday inn. The staff were excellent polite and …
V. C.I have stayed at this hotel many times, it has recently had a refurbishment of the restaurant/reception area, and it's had some new rooms added. These are typical holiday Inn affair and are clean and tidy. There is a nice veranda area to sit out on if the weather is nice. The thing that makes this hotel so nice however are the excellent staff, such as Rupesh and his team. Always happy to help and willing to assist.
Food is good, and reasonably priced. Breakfast is a buffet with hot and cold selection.
N.We arrived feeling a bit tired and were welcomed by the front desk very warmly. The information they gave us for our next day trip was very helpful. We relaxed and had a few drinks that evening and left the next morning feeling relaxed and ready for our journey.
C.Exceeded my expectations for a night stay ahead of a conference. Great staff, good food, very well appointed clean rooms with all you could possibly need. Good breakfast and evening meal. Would recommend and stay again
S. S.VERY FRIENDLY AND THE STAFFS ARE VERY HELPFUL AND FRIENDLY. I WILL RECOMMEND TO ANYONE.
J.I was staying for 3 weeks due to working at the NEC. The staff were excellent, always friendly, and after so long with them it felt like I was part of the family. I especially want to mention Hope, who was part of the breakfast team. She …
A. M.Great stay here. Excellent staff very polite and generally nice. Would definately recommend, I did not catch the receptionist name but she was fantastic during check in, so thank you. Will be back again. Oh and the rooms are spacious and clean with the modern feel you would expect.
L. K.We arrived to see Steps in Resort World Arena Birmingham at Perimeter Street. Unfortunately there is no access to get there by walk from hotel.
Hotel was spacious and good comfortable bed, shower very nice and swimming pool had warm not cold water in.
Bit disappointed as a hotel guest we had to pay for car park. Also no late food on offer after 21:30,
Leaving now. Forgot to add that breakfast was ok, but not amazing.
n.Another great stay with the holiday inn Birmingham airport.
Upon arrival, I was welcomed by the friendly team who remembered names and faces. I had Amy check me in and she remembered my quirks in terms of which rooms I …
A. R.It was extremely busy and it was clearly understaffed. Staff were working very hard in the circumstances. We had to wait an hour odd for a missing duvet but the duty manager, Ramesh was very hospitable and kind and resolved the issue …
R.The room was lovely and clean. Modern with USB plugs and the room lighting was great
The staff were helpful and friendly. Stayed on DB&B....food was delicious. …
T.Being disabled having plenty of disabled car parking spaces and a spacious bathroom with walk-in shower was much appreciated. The window could be left ajar which for me is better than the drone of aircon. Thankfully I took my own pillow as …
Y.The hotel was newly refurbished. On arrival Ashraf the guest manager was v friendly and accommodating. Due to our late arrival, My 3 year old daughter was hungry. I requested some weetabix for her and Ashraf provided promptly. The swimming pool was good and breakfast was amazing. Its the best holiday Inn I have stayed at.
J.I was staying for 3 weeks due to working at the NEC. The staff were excellent, always friendly, and after so long with them it felt like I was part of the family. I especially want to mention Hope, who was part of the breakfast team. She …
G.Nice stay whilst at an exhibition at the NEC. Room was clean, a good size for solo travellers (would be tight for two) and the coffee machine, robe and fridge were nice touches. Shuttle bus to/from Birmingham International is great too. Food was nice and service from all staff was really good.
H. T.We stayed overnight before our flight and parked our car there for the duration of our holiday. The hotel is recently decorated and so clean, with lots of hand sanitiser stations throughout. The room was lovely, particularly the bathroom …
d.I visited this hotel with my daughter as we needed to be close to NEC and Drayton Manor. Location is far from glamorous but incredibly convenient. …
L. C.Myself and my colleague arrived at the hotel at 8.30pm for a conference at the NEC the next day. Unfortunately the company who has supposedly arranged our rooms had made a mistake and our booking hadn’t been received by the hotel. The hotel was full. However, Rupesh was a true gentleman and ensured our safety as 2 women arriving at night in a unfamiliar city and was able to accommodate us within the hotel. The room was lovely and clean. Fresh towels provided on request. Friendly bar staff especially Mo who made us some lovely cocktails. All staff very welcoming and would stay here again. Free shuttle bus to and from NEC - 5 minute drive.
J.This was a suprising find, very relaxed and welcoming atmosphere, relaxation areas and communal areas. We found a sock under the sofa bed that did not belonging to us and the room although classed as Executive suit was standard but overall it is definately on our list if ever we need accomodation before flying abroad.
M.Staff are excellent and always make us feel valued guests. The recent refit looks great and the repositioning of the reception works a lot better. Easy parking and a shuttle bus is a great bonus.
s. s.Hotel is very nice , located near the airport , rooms are good and clean.Breakfast is really nice nice with varieties of food . Near by they have Morrison's , mark and Spencers and few other outlets for your shopping .overall experience was nice 👍.🙏
S.Booked last minute but we had an excellent welcome must thank Marie (Hope I got the name right)on front desk as she was in both days and was really friendly and could see she enjoyed her job. Room was perfect, didn’t get chance to use …
W.This was an excellent stay (one of the best of all our Holiday Inn stays). The hotel was extremely clean and the beds were really comfortable. Staff were friendly and couldn’t have done more to ensure a great stay. The operations manager, …
N. R.Myself and my colleague arrived at the at 8.30pm for a conference at the NEC. Unfortunately event express who we booked our room though had made a mistake and our booking hadn’t been received by the hotel. The hotel was full. However, Rupesh was a true gentleman and ensured our safety as 2 women arriving at night in a unfamiliar city and was able to accommodate us. He even chatted to us on a number of occasions to ensure we were ok and enjoying our stay. Our room was lovely and clean. Fresh towels provided on request. Friendly bar staff especially Mo who made us some great cocktails. All the staff are very welcoming and would stay here again. Free shuttle bus to and from NEC Thanks Nik and Lisa
K. N.Enjoyed a five star experience here at this hotel. Staff were friendly; nice selection of items to choose from for the English breakfast. Enjoyed the use of the gym facility ... advance booking required to use the swimming pool. Kids would have loved to swim, but the only availability they had was beyond our checkout time. Something to bear in mind for would-be residents thinking of using the swimming pool.
All in all, had a great experience and would recommend this place. Slight con was the not free parking facility (£10).
M. M.Although I was visiting for work,I’d come back for pleasure. The recently refurbished downstairs was open, airy and clean. The rooms are a little tired, but that’s often my experience of airport hotels as the good ones receive lots of visitors
J.I visited with a large group, we manage to book the hotel in the morning of our travel. On reception we were greeted by Dharshana and Slyvia ( been with company for 30 years) who manage to allocate our rooms promptly. Slyvia also manage to …
k.Great place to stay clean modern and comfortable beds. Breakfast staff were under pressure, one pArticular waiter stood out he was consistent both days of our stay. We attend an event as to our reason for staying here. The housekeeping staff where also a friendly team. Great work team. We left a shaving sert behind it was handed in and will be returned to us. So thank you. Hope we get to visit you soon.
S. J.Fantastic welcoming by Rupesh Singh.... Manager
He was soooo welcoming and gave us a quick & prompt bio of what is where. As we are members we were upgraded to an executive suite which was lovely of him to do.
His customer service was excellent.!!!
He didn't know we're staying here because we're celebrating our wedding anniversary but he surprised us with a voucher for 2 free drinks which is very appreciated.
Thanks Holiday Inn for great customer service
R.The Hotel staff were extremely polite and helpful. The rooms are cleaned to a high standard. The food was enjoyable and taste.
M. K.One of the best 3 stars I’ve ever stayed in, better than many 4 stars. Rupesh the operations manager regularly interacted with guests to make sure they were happy, he was clearly proud of the hotel and anxious to have happy guests.
P. M.Just what you'd want -- clean, friendly, and full of nice amenities. We needed to swap around a pull out bed, and reception and the housekeeping team got it done in no time.
Nice pool too!
R.Staff very friendly and welcoming, food good, service terrific. Very close to the NEC which made it easy to travel to the The Photography Show. I'd happily use this hotel again if I attend The Photography Show in 2022.
S.At check-in we were greeted by Amy. She is super amazing, soo welcoming and friendly her customer service level is 10/10. The rooms are nice and the pool temperature was just perfect.
W.The hotel was immaculate. The ambience in the Dining area was lacking but the food and service were good. The rooms were the best. Clean comfortable and accomodating.
J. R.Very comfortable stay. Good choice of breakfast. Friendly staff. Car park inadequate. Lack of signage when approaching from M42 direction.
L. R.Excellent room, plenty of space and very comfortable. Had a gr8 meal at the bar and my 9mth old granddaughter even had a 3 course meal for free
R.The hotel is in an ideal spot.
I was on the airport side but found the plane noise minimal with the window shut. …
G.Suite was tidy. Great touch with the birthday breakfast. Loved the complimentary drinks.
Couldn't ask for more. Stay was made easy and enjoyable.
P. G.Fast checkin and very nice staff at the reception, both at arrival as in the evening. Clean rooms and very comfy beds. Convenient shuttle bus connection with the rail station!
T. V.Good hotel food is good with good service. Even staying in a suite toiletries are basic with no slip ons or shower cap. Still not received my bill via email or paper format.
M.Be wary that the price quoted on the site is LESS than you will be charged.
Be also wary that the prices on the food menu may be less than you will be charged. …
Z.Staff were excellent. Arrived to find window would not open in our room, and were immediately offered a different room which was perfect. Bed very comfy with nice linen. Shower excellent. Night light in bathroom meant no disturbing room mate during night. Illuminated magnifying mirror. Tea and coffee making. No fridge. Blackout curtains. Well designed room which we really enjoyed. Free shuttle to and from NEC very good and saved a lot of taxi fares but last shuttle departed NEC at 10.50, not 11 pm as expected. Otherwise we never waited for the shuttle for more than 5 minutes. We found the bar/restaurant area very noisy at night. Breakfast, however, was a real treat, with lovely fresh fruit and a delicious cooked breakfast. Breakfast staff were delightful, as was Amy at the front desk.
M.I arrived to Birmingham by train and had to get a taxi from Birmingham International train station. I believe a bus would have also been available. All the staff were very friendly and the room was spacious and had a desk to work out (I was …
s. s.Hotel is very nice , located near the airport , rooms are good and clean.Breakfast is really nice nice with varieties of food . Near by they have Morrison's , mark and Spencers and few other outlets for your shopping .overall experience was nice 👍.🙏
B.I have used the Holiday Inn BHX over 10 times so far this year due to local work in the area. …
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