Reviews of Hilton London Metropole. (Hotel) in London (London).
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Information of Hilton London Metropole, Hotel in London (London)
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Reviews of Hilton London Metropole
A. L.
Customer service was first class, providing an outstanding welcome for our birthday son. Best I've seen in any top class hotel. Lounge service excellent, young man in charge, providing the drinks was amazing. He could not do anymore for all guests. Worked really hard. Rooms and hotel have been refurbished to high standard. Pleasant surprise. Would definetly come back and recommend to others!
O. D.
The whole hotel was lovely, all very modern, including the rooms, could tell it was all new and room was really really nice, only downside was wait times and besides the majority of the staff being amazing, reception staff, mainly the reception manger was very inconsiderate, despite mistakes on there behalf I didn’t receive a single sorry or attempt to solve the problem but was spoken down to, I wasn’t sure if it was my younger age as I’m only 18, but still being a paying customer, staff and now gold member, I feel like I could of been treated and greeted in a much more welcoming way, this included house keeping walking into our room despite a do not disturb sign, and abruptly asking when we were checking out at 10am and didn’t receive a single apology for walking in on us, waiting an hour and a half for some dressing gowns and two phone calls later, once I had gone back down to reception to ask how long they would be they were delivered within 15 minutes. Breakfast was amazing and all staff were very helpful in the morning.
C. D.
The hotel is ideally located for central London, close to public transport as well as taxi services and also within walking distance of oxford street shopping district. The lobby is spacious and well organized, my suite was spacious and newly refurbished and as always I enjoyed the Hilton breakfast with plenty of options and on-demand service. This is now my favourite London hotel and looking forwards to my next visit soon. Highly recommended.
S.
Pleasantly surprised. Modern but very tasteful. Very spacious lobby area with a giant adjacent bar. Fantastic breakfast. The room was new looking and nicely appointed.
J. C.
Edgeware Road is a strange place. There was only 1 takeaway open late in the evening. Even the McDonald’s was closed.
If you like Hookah Bars it’s a good location.
However the hotel was good. Nice room and very quiet. And near to tube station. So would stay again if the price was right.
E. M.
Lovely hotel, great location. Comfy bed and very tasty breakfast! Hotel has been refurbished recently and it looks great. Deluxe rooms have a great view of the city. Tube and Railway station practically on the doorstep and lots of handy shops nearby.