Reviews of The Montcalm Royal London House. (Hotel) in London (London).
The Montcalm Royal London House
Royal London House, 22-25 Finsbury Square, London EC2A 1DX, United Kingdom
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Information of The Montcalm Royal London House, Hotel in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Reviews of The Montcalm Royal London House
J. F.Top notch service from start to finish! Always a friendly welcome and smile as I walk through the front door, delicious breakfast with a stunning view on the 9th floor. The restaurant staff's kind nature and focus for perfected service was always a welcome start to the day. The concierge and front desk team were extremely helpful and very accommodating. And the rooms, perfect for my needs as a business traveler. Clean, roomy, well lit, and with great modern touches.
G. D.The hotel is amazing and the best thing about it all is the excellent customer services. The manager called January is an amazing person and knows her job. She is so professional and is the best manager i have ever seen in any hotel we have been to in the world. We travel a lot and have been to many hotels but this lady is outstanding in her customer service skills. She is a good listener and very quick to resolve any issues you might be facing and also make her guest feel very welcomed. The hotel is close to the tube station and has good facilities on site that you will not need to go out of the hotel if you want a good place to relax. The sky bar is amazing and a good place to spend a nice evening with good city views. The spa is very relaxing after a long day out. Thanks January for making our stay a memorable one and see you soon.
F.Great hotel and staff!
Everything was just as described, it was clean and great service when we asked staff to give us extra amenities. They even gave us vegetarian breakfast options when we asked.
The terrace view is amazing at night, and the pods are cosy.
Would love to visit the spa/pool next time.
G. K.We had a bit of trouble moving the booking after lockdown but once I finally got hold of the hotel, we managed to re-arrange. I booked this for a spa break for my boyfriends birthday and they made an effort to make it special, putting balloons on the bed and left a card for him which was lovely. The room was nice too, we slept very well. It was disappointing to find that you have to book the spa when we checked in and it was fully booked so were unable to use it- I’d gotten the tube across London in my swimming costume! I spoke to January, who was helpful and made us feel better about it
P. J.We stayed for two nights at the the Montcalm Royal London House Hotel to coincide with my partners birthday. We received an upgrade to our room on arrival and we had a lovely room with a beautiful bathroom on the 1st floor. For both days we had excellent breakfasts in the Aviary Restaurant/ Bar which has great views over the City of London. On my partners birthday, a bottle of wine and some macaroons where brought to our room along with a Birthday wish. A big thank you to Mary and all the staff at the Hotel for making our stay and my partners birthday so memorable
F. A.I loved everything about this hotel! It was such a pleasant stay.
Check-in was really quick and smooth and the staff at the reception are super friendly. She gave me a lovely room on the 9th floor and the room was spacious, clean and comfortable. Particularly loved the LED lights as a nice feature to the room. Plus location is highly convenient. Even upon checkout, one of the staff kindly offered us beverages while we waited to hand in our keycards - little things like this really leave a good impression.
Overall, super pleased and will definitely be back! 5/5
V. M.Stayed here for my honeymoon. Really good hotel in a good location in Central London. Overall very good experience and room quality is pretty good as well. We used their SPA downstairs and it was good. Only reason I am not giving 5 stars is due to house keeping not clearing our room properly the next day but the manager assured this will be looked into and it was a one off incident. overall highly recommend this hotel for anyone looking for a good hotel in London.
S. R.The excellent staff! It is a really lovely, luxurious, clean and comfortable hotel - everything is exactly as described and more. However, the hotel advertising and description doesn't mention how wonderful, warm, welcoming, attentive and kind the entire staff are - yes, all of them!
E. O.Had an amazing time with a friend for the night. As it was Valentines weekend, the queue to check in was long... but I was greeted with an apology for the delay. I booked a room for two. Got free wi fi and complimentary breakfast. Clean room, roomy shower and nice ambience. Can't complain at all. Friendly staff from entrance and reception .
Highly recommended and will book again.
G. D.Having stayed at the hotel previously in 2019, we debated on whether or not to try a new hotel or to return. Considering the location, style of the hotel and our needs for the weekend, we decided to go ahead and book in once more for three nights. Prior to arrival, we booked a dinner timeslot in the Aviary Restaurant and spa timeslots for two of the days we would be there.
After our travels, we were warmly greeted upon arrival in the early hours of Friday morning and the check in procedure was quick which was ideal as we were beginning to get very tired. Our bags were brought up to our room for us and the concierge made sure that everything was in working order before bidding us goodnight. This is such a nice touch from the hotel.
We woke the next morning for breakfast in the Aviary. It is a buffet style breakfast with a wide assortment of breakfast items. Eggs and hash browns could be ordered from the kitchen also and any other requests could also be accommodated. We thought the food was fresh, well stocked and well presented. The Aviary is a beautiful restaurant, spacious and
The hotel had all Covid protective measures in place and we felt safe and comfortable at all times.
We could not recommend this hotel enough and have already recommended it to family and friends. We look forward to visiting again in the future.
J. B.A good hotel. Room was spacious, good shower, nice big double bed. Some bits lacked however. We didn't have bath towels when we got there, nothing in the minibar, small amounts of uht milk. It was busy at Breakfast too but what was being brought out looked like a great offering. Staff were great however, approachable and helpful.
S. B.I stayed for a surprise birthday celebration and from the very beginning the customer service has been exceptional. We was offered a complimentary refreshment bottle of fine water and personally taken to our room so pleasantly by January who so kindly decorated our very luxurious room with balloons on arrival Simona at the Spa was so kind and helpful too and surprised us with a lovely glass of bubbly. The service at the restaurant was superb our waiter Dennis was absolutely brilliant and really made our evening enjoyable and relaxing. All questions were answered to high standards and was great at helping us make the best choices on the menu . Both managers were very kind at the restaurant and made us feel comfortable and at ease. The food was divine compliments to the Chef we cleaned our plates because it was just delicious. Highly recommend Montcalm and Aviary restaurant top class definitely be back again Thank you for the wonderful experience!
A. O.Our stay at The Montcalm was brilliant from start to finish. The customer service is impeccable with a special thank you to the guest relations manager for making our celebrations special and a young man named Hammy or similar who made us feel so welcome and organised our robes. The facilities are great and everything was very well organised. A smooth, relaxing stay from a wonderful team. Thank you
C. M. S.We loved everything in this hotel . Room were clean , nice bed , nice view most important thing staff were amazing specially when we checked in and morning breakfast time , he was always making sure everything was ok . Highly recommend it . We will definitely come again .
Sab and mani xx
S. T.I had a lovely stay at Montcalm! The staff were amazing from the moment we walked through the door. The room and bathroom were very clean. The receptionist called Denise was lovely and checked us in smoothly and accommodated my requests upon checking in. Would definitely recommend the hotel! Only negative was the pool area was relatively small.
N. t.Absolutely fantastic stay. We got 5* service from the moment we arrived. Really lovely room with nice toiletries & slippers & rope, amazing roof top bar that we were able to walk in & have a drink while standing & admiring the views of London, a nice little spa where we enjoyed a jacuzzi before breakfast, & finally a delicious breakfast in the amazing Aviary restaurant. Couldn't have asked for more for our anniversary night away. I think this may become an annual trip! Would highly recommend!
C. G.Not the most comfy bed but once we worked out the fancy lighting system we enjoyed being in a hotel room that wasn't dim and cave-like as so many are these days. Great underfloor heating in bathroom and good shower.
(The net curtains could do with a wash though!)
I would have only given 3 stars but the service was so fantastic that I couldn't do that. Nothing was too much trouble and everyone went the extra mile to ensure the guests were looked after.
J. R.Enjoyed stay, made special by a) excellent concierge staff and b) marking my wife's birthday with a bottle of wine. Nice touch. Well appointed, quiet and comfortable. Only small downside in that the breakfast was poorly replenished and luke warm in our experience. Dragged overall scoring down. But would stay again and hope our breakfast experience was just a one-off.
O. R.Had an amazing stay for my boyfriends birthday. Staff all around the hotel were exceptional and made our weekend amazing. Staff put balloons and wrote a birthday note for my boyfriend, which was a lovely touch. 24 hour service, had water delivered to the room late at night which was great. I would highly recommend this hotel.
B. B.Spacious room, my favourite feature the heated floor in the bathroom. The bed as well was dreamy, the bed just molds into your body. Staff are lovely. Breakfast was alright, need a better selection.
S. N.Lovely and comfortable stay. Bar stuff very friendly and helpful especially the downstairs bar Manager at the Finsbury square branch. Not given five stars die to an issue with our reservation and house keeping waking us up at 2300 to give us complimentary drinks however this was quickly resolved.
Would appreciate dressing gowns in the rooms too
T.Myself & my daughter stayed here 2 wks ago, and I cannot say enough about the hotel. Amazing, awesome, friendly professional staff who go above and beyond to give you the best possible stay. Everything from check in to check out, perfect. Food exceptional and breakfast was more than full English. *****
N. A.I had an amazing experience staying at the Montcalm Royal London House.
Everything from the Aviary Rooftop Restaurant to the wonderful spa facilities and of course, the perfect City Centre location, made my trip there unforgettable.
The staff were very friendly and helpful, the service provided was a true 5 star experience. I have to really thank Ms. January Stevens for going out of her way to make my stay as amazing as it was, she was so lovely.
l definitely recommend staying here when coming to London, great spot!
K. T.The staff are the reason this hotel gets 5 stars. Everyone is friendly, helpful and does everything they can to make your stay fantastic. Our bed was the most comfortable I have ever stayed in and the view from our room was great. The rooftop bar is fantastic and is a must visit. I would definitely return.
S. R.Had a fantastic stay. Professionally staff, very clean. Room had Nespresso coffee maker! Spa and pool well worth a visit. Great placed for tube station
C. K.Good price but people shouldn't be let in with phones. Nice swimming pool and amazing jacuzzi, loads of changing room and good facilities overall. We paid 49£ for two for two hours. Sauna is small but well kept. Steam room wasn't open. Good value for money
N. M.Good value for a hotel that has great amenities in a superb location! Service was also very good and attentive even though they were quite busy.
D. T. (.Amazing experience. Awesome work to whole team who done excellent job made us feel really special. From cocktails to the delicious food. Big thanks to Nesli she's really professional and friendly helped us with drinks and food choice.
Highly recommended!
E.Chaotic energy. The staff were lovely (Mary at reception and Hamid the concierge; give them raises!) but our first room smelled very strongly of cigarettes, and our second had silverfish roaming about. The spa unfortunately isn’t really open (no steam room, have to book, 30min max) which is a shame as it was the main reason I booked here. Nice rooftop bar.
G. T.Did the job. The roof top bar is lovely. The hotel and rooms were extremely hot and the synthetic duvet didn't help. Hand sanitisation station in the lobby could do with a clean, would use it.
F. R.We had an amazing stay at this hotel! After their sister hotel unexpectedly closing for the weekend they moved us to the Montcalm with 0 fuss or hassle. When we arrived the lady who checked us in was amazing, really friendly and very attentive. She found us an available room straight away even though there was a lack of available rooms due to awaiting check outs. The room itself was immaculate, well equipped and very luxurious. The location was also quiet but a short walk to Liverpool Street station & Moorgate which allowed us to get everywhere we needed. Also, has an amazing roof terrace free of charge to drink in and is known anyway as the aviary. I would 100% recommend to anybody looking for a nice quiet hotel close to the city. We will use these again! Thank you!
r. v.We booked this amazing place to celebrate our anniversary and nothing could be more special then the place itself everything was what we expected .the 10th floor restaurant made our day the food was great.the spa,spa,jacuzzi was so relaxing thank you to the staff for the lovely treatment .right from the check in (Mary) till the check out was perfect .thank you Montcalm for the memorable stay. We loved it! Will definitely visit again ❤️
A. L.My sister and i came for massage as a treat from my sons .The hotel was lovely but the spa was not as nice. The changing room was so small and no single changing rooms and the lockers were broken .The pool area needs a good clean and the seating could have been better .Never given a bad review to anyone .Must say the girls that done the massage were really good at there job .
J. P.We dealt with Mary on our stay to celebrate my 30th birthday and it couldn’t have gone better. Everyone there was friendly and polite and Mary especially bent over backwards to make sure we had a stay we wouldn’t forget. I can’t recommend these guys enough, hotel is great but the staff really set it apart! Thanks and we will be back soon.
T. N. (.Delightful hotel great service
Friendly staff
Very clean
Amazing views from the Avery
Quick room service
I thoroughly enjoyed my stay 🙃
D. S.Beautiful hotel, very efficient staff and excellent breakfast (ask before you order) continental is half the price.! TV in the room is a bit too complicated for me! But definitely a place to return to!
R. S.Nice hotel in Finsbury Square which is on the edge of the City of London. Nice facilities including separate reception area with safety screens and dividers. Was given a free breakfast (usually £19) which consists of a continental style arrangement (not sure that is worth £19). The bedroom was neat and clean with decent sized shower, wardrobe and TV.
C. C.The expectations of a 5 star Hotel were great until we turned up, at the most I'd give it a 3.5, the rooms are smaller that any of the pictures. The view from the room was just the street. They tell you they have a spa yet there fully booked for up to 2 months.. you can't even book to eat in the restaurant unless you prefer book breakfast.. there not using the space they have effectively as they have a very beautiful room top terrace but instead of putting the umberllas up in the rain they just close the whole outside which then makes the bar area very rammed and because its open to the public the guest living at the hotel seem to be forgotten about.. it wasn't a bad hotel but it definitely wasn't worth the money we paid for it.. on the upside the bathrooms are beautiful the view from the rooftop is stunning the location isn't too bad..
G. h.I have been to a montcalm hotel before And absolutely love the service that day so I expected nothing less.
Was the bit lost when trying to find the entrance but was directed by one of the members of staff.
The cocktails were amazing and the views were just beautiful!
P. C.Really nice hotel. Very helpful staff. Lovely rooftop bar.
C. H.Definitely would like to stay there again. Top notch! Great location, views and staff are professional. Spa gets quite busy so I suggest booking early
l. d.Overall I was happy with my stay though
particularly the afternoon receptionist staff were not as welcoming as one would hope at a 5* hotel and I believe I have received better service at lesser rated establishments, this was reflected in the service of the aviary restaurant also though service was quick. The room was generally nice but had some faults e.g. the tv did not connect to sky, there was some sort of burn on the floor and several marks on the walls and ceilings, the bathroom facilities are lovely though. The spa facilities were average at best and only the pool was available at half an hour per guest which is a shame but understandable due to the pandemic. The concierge were very helpful though and brilliant location
a.Outstanding service from start to finish! I always find myself coming back to this hotel whether it be by myself or with family or friends. Perfect location, rooms and Camelia the duty manager looked after me very well during my stay! Would recommend this hotel 1000 times over! ⭐️
J. M.Nice hotel with very helpful manager. A bit on the dark side in terms of decor but quite smart.
P. P.Motorbike can park for free just in front of. Never visited the hotel. Will see if bar does drink for walk in.
G. D.Brilliant hotel. Great service. Rooms nice and clean. January Stevens is amazing!! Thank you once again. We will return
A. B.The hotel is in a good location, not too far from Liverpool Street station. It was booked because of convenience to business appointments I had in London.
The structure is well-mantained, the staff I interacted with was generally nice and helpful.
Room was clean, bed was very soft but comfortable and the bathroom was ample and with a good shower system.
While we had initially booked a room with continental breakfast, we were offered an upgraded breakfast in the rooftop restaurant after an issue with the services we had paid for and not delivered - more on that below.
Whilst not indicated on the website, nor on the booking confirmation or the pre-arrival email, room cleaning is only by request, due to COVID restrictions.
We had booked a Club Room with Club Lounge Access, for a higher price as we were working from remote and we would have taken advantage of the business services, described on the website ([...]The Club Lounge is open daily from 07:00am to 10:00pm.[...]
Services include high-speed Wi-Fi, exclusive TV channels, Business Centre, international magazines, newspapers, wireless printing and Fresh fruit platters.)
When we asked the front desk about location of the lounge, we were told that it was only open for breakfast. We complained, since the website specifically mentioned that the lounge is open and rooms with lounge access are for sale. The manager on duty kindly offered an upgraded breakfast as a small gesture, but it did not solve the issue.
The breakfast on the rooftop restaurant was nice, buffet style, but nothing was cooked to order.
C. A.I have to say I was really disappointed with my stay at the montcalm. I stayed previously when it was attacked hotel but since it has been taken over I was told that the rooms have been completely refurbished and booked a junior suite. The room was in fact exactly the same
and the first thing I noticed as I walked in was that the carpet was baggy and not fitted properly. The room itself was lovely but nothing had changed. we use the spa and I was very disappointed to see that the jacuzzi was not working properly half the jets were out of order I did report it it and the lady at the spa seemed completely unaware of the fault and said she would get maintenance on it but of course that ruined my spa adventure. Room service was diabolical we ordered two toasties as that's all there was on the menu late at night and both of them were microwaved and unpalatable. The restaurant downstairs was another pain, service for a drink took at least half an hour each time the tables were sticky with coffee marks and have not been cleaned and it was the same in the restaurant upstairs for breakfast the table was laid but the table was filthy dirty and I had to ask for it to be cleaned. . To be honest I expected more from a hotel that I paid £400 to stay in
E. B.After a somewhat rocky start with a last-minute change to our booking at a sister hotel, The Montcalm Royal London pulled out all the stops to make our special celebration perfect.
Warm and welcoming staff, the rooms was exceptionally clean and very covid-secure. We hope to be back soon.
L. M.I genuinely never leave reviews, but for this hotel I had to. Everything was superb, from the moment I walked through the doors, I felt welcomed, everything is spotless and the team are incredibly friendly. Me and my partner couldn’t of asked for anything better. Daniel on front desk and all the team were exceptional and deserve all the praise they can get. 1000% will come back.
E. H.An amazing hotel and just the most comfortable beds. I am here for my birthday and was told they would find me a nice room. I am looking out at another building, so I don’t think it was an upgrade. Rooms also promise a Nespresso Machine, there is no mini bar or machine, which is a little disappointing. Staff are wonderful and would come back again for the service and beds.
D. H.Customer service was exceptional from when we walked in the door. The receptions staff were friendly and bubbly.
We were given a table at the bar as there were none available at the Aviary and when we expressed we didn't particularly like the items on the menu we were given the choice of using the room service menu instead.
The decor was beautiful
The only downside was that the pool and jacuzzi had way to much chlorine in it so we were not able to stay in the spa for our full 30min session.
K. M.Took the Mr here for his birthday he absolutely loved it a big thank you to the staff for decorating the room beforehand
S. J.Great service, great sized rooms, great breakfast. The spa however is very small and in my opinion they should only let a max of 2 people in the whole area at a time, or it quickly becomes crowded
G. B.Excellent from start to finish. Staff were attentive and friendly. Room was exceptional. Food was excellent. Everything under one roof so no walking around to find somewhere to go. Would definitely recommend this hotel.
N. T.So, I was quite disappointed. I booked on Groupon a 2hours spa access + 50min treatment for 2 with a glass of bubble. £125 on Groupon
Suppose to have : sauna, hammam, swimming pool, jacuzzi and gym.
Negatif : The hammam was out of service, The jacuzzi was out of service, we didn't get the glass of bubbles and the swimming pool was crowded and not super clean.
Positif : Gabriel did an amazing job with my back. He is really skilled. He saved the day. The people working there are really nice. The changing room is well equipped.
Would I recommend? For a treatment yes, for the spa no.
Will I did it again? No
J. R.Brilliant hotel and the staff were really helpful. The restaurant was brilliant and the room a good size
L. M.Absolutely beautiful hotel, the rooftop bar is everythin, great view of London with nice cocktails, amazing amenities inside the room. Would come again
K. M.Tremendous! and that is for the staff: from Andrea, at reception, who made sure that our stay was brilliant, to rather awfully nice, Daniel, who helped with the luggage.
As an expert for luxury hotels, I had to mention that there is a lack of minute details:
not all of the hungers are wood;
we had the luxury to change our room, yet one had a sewing kit, together with slippers, the upgraded one had none!
Please, make sure to check all rooms, after cleaning! Then again, I am comparing this hotel with The Soho, London, The Saint James and The Savoy!
Worth it, for the fab staff!
!
L. R.Lovely stay and friendly staff. We were hoping to use the pool during our stay but unfortunately you had to book in advance and it was full during our stay but we weren't told to book in advance which was disappointing. Service at breakfast was slow even to get some drinks as well.
C. H.Room is nice, controlled by a form of ipad. It's not the most reliable but functional, however the front desk staff were not the most helpful amd verging on rude at check in and you have to book to use the spa facilities. You get 30 mins... and you can't even book on the phone. Strange and inconvenient system.
J. C.Nice hotel with good spa. Could do with modernisation soon though. Great service by all staff though
H.Applying service charge on every drink bought from the bar is pretty rough. Just let me pour the beer myself if it's that difficult. Shuffleboard was good fun though.
1.Very happy with our stay at the Montcalm. The service was exelent and the bed was very good :) I will definitely be back
J. J.We don't normally stay in the East end, lovely hotel, clean, very modern. Comfortable bed. Everything one needs for a short stay
h. s.Firstly thank you for a great service and this time it was our 2nd time with The Montcalm royal hotel and I enjoyed every bits from the moment I walked through the doors and the cleaning is 24X7 and it’s the one of the best hotels in london.
We shall continue using u when we back again
Thank you
Amzy Shafique
D. D. x.Amazing stay at the beautiful Montcalm Royal London House!
Stayed here for my birthday and I had a wonderful time! Great facilities and I loved my room!
The reception staff, Mary, Valentina & Fenna were lovely!
The security guards at the Aviary Rooftop bar were so kind and friendly and made my stay even better!
I wish I could've stayed longer!
Definitely recommend going here! It's the perfect getaway if you're looking for a relaxed weekend away!
I can't wait to go back!
xxx
F. H.I had originally booked with another hotel and they had moved me to the sister hotel, The Royal London House. The staff were super helpful and friendly, great service from them! The room was spacious and the tech in the room was astounding, had a comfortable nights sleep and enjoyed the facilities that came with the hotel. Will stay again if I had chance and would recommend to anyone staying close to central London
v. S.Excellent service, room was excellent, special complimentary anniversary campaign in the room was served.
K. K.Really great hotel in a good location and very friendly staff Reception often slightly on the slow side, given the number of staff (many). Still suffering some Covid restrictions, so no minibar stock, perspex screens, etc., but I guess this will be sorted out soon
A. F.Beautiful hotel, room was fab. Clean throughout, helpful staff expecially the duty manager - only slight niggle was I was disappointed you cannot eat on the terrace, area not quite matching the photos ect and considering the breakfast is 100% self service it's a bit odd you can't choose to eat outside. Overall a lovely stay, thank you
M. F.This was the best hotel I have ever been in my life. From staff food service quality... the only negative thing was the time that passed to quickly I want to come back already. This was my proposal weekend to my girlfriends and I absolutely enjoyed it
S. O.Everything was lovely but there was too much chlorine in the jacuzzi - it made my eyes sting and water and that made it very hard to relax.
The service was good and the place was clean.
I even made some new friends ❤️
V. R.Such a great hotel to stay at. The location is perfect, you have everything you need. The rooms are a modern luxury. The beds are so comfortable. The staff is very helpful. Definitely booking again!!!
d. n.Beautiful hotel but service is quite arrogant.. fantastic bar area
D. B.Amazingly comfortable bed, modern bathroom, and all the amenities you need!!
M. C.One word. Shuffleboard. The bar is great. Good food, location and venue too, but the shuffleboard is the clincher!
D. “. J.Very nice hotel. Great restaurant/ bar on the roof
T. R.Had such a lovely time at the Beauty and Melody Spa. The staff were all so lovely and the facilities were so great. It was easy to get to, with a NCP parking right across the road. I cannot wait until my next visit.
J. K.An amazing hotel with all the amenities. the spa is tiny but clean and cosy. Staff very helpful and kind. I definitely recommend this place to anyone.
P. R.Lovely hotel. All staff were very pleasant and helpful
H. S.Brilliant place to stay! I 100% recommend! The shower was beautiful, the bed was so comfortable and the black out curtains were to die for! I got the deluxe double room, the bed was super spacious and I was even offered an upgrade on arrival!
Shower products were to die for, amazing and my skin and hair felt amazing! Water was a lovely touch as we went out for a night out!
My friends also got a room for their birthday and were greater with macarons in their bedroom and a card wishing them happy birthday!
Brilliant hotel and worth the money for what you get!
b. t.Came for a spa day with the girls.
The massage was lovely and the pool area was nice however the sauna and steam room was closed due to covid which was disappointing that we were not name aware prior to our visit. And the person at reception was a temp person so wasn’t aware of the rules around pregnancy services for my friend and general rules of the spa which is a important since it’s the first person you interact with when you arrive.
A. K.Room was OK, breakfast was OK. We were unable to book the rooftop for evening drinks but that's just because it was busy. Downstairs bar was very good.
C.Spa was not very clean, no clock in the spa to know how much time we had until our treatment. Sauna and steam room not working. No robes or slippers available to rent. No water available until the very end which was not good at all, we became very dehydrated from the jacuzzi. Lots of chlorine in the pool to the point that’s all you could smell. The Prosecco was basically a shot in a plastic glass. The massage and therapist however was absolutely amazing!!! Thank god for the therapists otherwise that place would be pretty poor! (This was a groupon voucher experience - maybe it was different for the hotel guests).
K. D.Bed was big but gave me a backache one side sink in.
Heating didn't work. Got the wrong room from what we booked. Bath, window and bed frame was dirty.
M. W.This was a Spa day for my friend and I, after a tumulus year it was deserved. The staff very friendly and attentive. Location is good and the masseuse was exceptional, the added touch was the glass of prosecco.
A very relaxing day will recommend 👌🏾
C. M.I spent the Bank Holiday weekend here and was very happy with all aspects of the hotel. Would definitely stay again.
M. H.Nice clean and staff were friendly and helpful, bit small so patrons had to politely wait turns to enjoy the jacuzzi. You felt guilty using a second time as you could see new people coming into the pool area.
y. L.Me and my cousin went for a masaage (50min) and two hours spa Access with a glass of prosseco.
The therapist named baktosh ( not sure if it's the right name) was amazing, he spotted some muscle problems in my shoulders and gave me valuable advice about stretching and muscle therapy. The jaccuzi was warm and lovely, and the Staff were amazing.
However, we were told not to take our drinks inside the pool eventhough everyone had it, even inside the pool itself. Thus, we had to take it before getting into the pool which reduced of course our two-hours spa time by 25 minutes.
Overall everything was amazing.
S. x.I stay at this hotel a lot however a lot of the time when I stay here the alarm in my room goes off and it’s extremely loud!!!!! Sometimes even 2-3 times a day!! It went off early in the morning and completely disturbed my sleep. I also didn’t have any towels in my room and had to ask reception for some which they put the towels outside the wrong room….
G. G.I visited here after purchasing a Groupon deal for two. It was recommended by my parents who visited about a year ago and said they had an amazing time but I don’t feel I had the same experience mainly due to COVID and the new measures they have in place. Half the facilities were closed so we only got to use the jacuzzi (very small) and swimming pool. The 50 min body massage however was great and that’s what the 3 stars are for! It just wasn’t what I was expecting for an almost 5 star rated hotel.
C. F.Excellent service from the lovely staff. The room was very comfortable and I loved the rain shower.
ש. ה.Very good hotel. Clean, kind people, good service
n. c.Amazing hotel, amazing pool ,jacuzzi and spa facilities! Staff were helpful, friendly, and professional and their approach to measures to keep people safe during covid were great, and clear instructions to follow throughout the hotel, including the personal Protective pack they gave us upon checking in! Will definately return in the future!
M. L.Very friendly staff. Lovely bar areas and good location with close underground station Moorgate. Lovely, spacious rooms and nice and quiet.
Z. A.Rooms are nice, had a lovely stay!
D. H.Very energetic and clean place with stylish rooms and a very dedicated service team.
G. T.My stay was good but I left some shirts in the wardrobe but they refuse to send them to me (I offered to pay postage) but they said I have to come collect them myself, which is not ideal as I live far from London and we are in a pandemic.
I expected a better service from a 5* hotel.
a. s.Great hotel, Daniel concierge could not do enough for us, very attentive and helpful.
P. F.A good hotel. Well managed but more commercial than luxury for a 5 star hotel. It is more difficult to judge during Covid safe practices with everything stripped back in each room but I would have expected a little more from a five star hotel.
A. J.It was an awesome experience.
I went there to treat myself and end up with the Junior suite and a bathtub.
The room was big, heated floor and massive tv.
I will just say that there were a constant motorized noise from outside.
You have access to the Spa which includes sauna (closed now due the pandemic), pool and jacuzzi. :)
T. B.Amazing stay, perfect service on arrival and room was very well set up and decorated with roses for our special occasion. Small issue with room service was resolved by manager asap with free breakfast. Spa was perfect and hot tub will leave you feeling loosey goosey !
L. B.We stayed one night in this wonderful hotel for a romantic birthday celebration. Location is central London. Rooms are large and beds are comfy. We used the spa in the evening and in the morning, not big but neither crowded. The kitchen is really nice and my mini birthday cake was very lovely with my name and candle. The staff is super professional, helpful and friendly - they made us feel special. I absolutely recommend this hotel.
B. B.Nice room.
Disappointing lack of bar facilities.
Both closed by 11.30 - ridiculous.
A. P.Good location, but issues with air conditioning not working in the room, and bad smell in the bathroom, staff were happy to look into issues after but nothing was done during the stay, spa was amazing
M. G. D. C. G.Very nice hotel with quality service and luxury interiors. The members of staff were friendly and attentive. Wife and I enjoyed the stay and the breakfast
C. R.What a fantastic hotel with wonderful staff. We had an issue in the middle of the night with an angry couple next door but the staff at the hotel were amazing and upgraded our room to the top floor at from them. Although unfortunate being woken at 3am and having to move, it wasn't the hotel's fault and they did everything they could to sort the situation. Facilities are great and the rooms are very comfortable and clean. Micheal and January the night and day managers were exceptional in their handling of everything.
d. c.Just stayed in the Montcalm royal house hotel for the night on the 7th of July 2021 wow what a fantastic experience I had asked my boyfriend to get engaged to me and told the hotel when we got there and checked in they had upgraded us to the junior suite ( amazing room and there was a bottle of Prosecco in a ice bucket waiting for us and chocolates it was so lovely off them to do that ... the staff are so friendly and helpful the hotel is beautiful with amazing service food and drinks the roof bar is beautiful with such great views .. very think about this hotel is incredible ... things to remember if going they don’t take cash only cards . And if you want to use the spa book before going and roof bar to avoid disappointment... we can’t wait to go back again ⭐️⭐️⭐️⭐️⭐️
P. C.My partner surprised me with a wonderful gift for my birthday.Absolutely loved the service;especially the little extras. Aaron the receptionist was a complete gem!!! I would highly recommend this classy hotel for a quality rest. 👌
L. D.A lovely stay at a very well equipped hotel. The spa was nice apart from some broken tiles in the steam room. The pool was good. The staff were really friendly and helpful. The roof top terrace is great. with an excellent view. Best Mojito I've had in years. Will definitely be returning.
G. M.Update: the hotel management were very attentive and concerned with making sure we left on a good note following the first night here and did the maximum to rectify the experience.
Original review:
We stayed here for two nights. The first night we didn't get much sleep - we were on the second floor facing the street and could hear outside noises. We changed rooms on the second night and slept great .
That said, the beds are super comfortable and the staff is friendly - always looking to help and lend a hand.
C. S.Went here for a lil spa day. The massage was amazing, well tailored to what you want / need. The spa facilities weren't great, largely due to covid meaning that the sauna had to be closed. Nice day nonetheless and very relaxing.
M. S.Upscale hotel with very small rooms for a high price, but then again this is London. Rooftop bar is extremely popular, way too popular for us to the point that we had to escape the noise and crowds (and high prices), but the downstairs pub was nice and quiet with cheaper drinks and bar food.
Room had many automated features but they're a bit clunky and I simply couldn't get over the small size. Definitely the smallest hotel room I've had outside of Japan.
I wanted to give it 4 stars, but for the cost and the prestige, I really expected the room to not be a closet.
They did have a Nespresso, which is great.
S.My mother is currently staying here, and is beyond impressed with the care she is receiving. The front desk staff (a gentleman from Bulgaria, a lady from India), is extremely professional and down-to-earth. Would highly, highly recommend.
Sam
A. G.Had drinks after dinner.. Fun. Played shuffleboard. Everyone was excellent..
M. d. l. V.Booked a room with Montcalm for my wife's birthday. Wanted to treat her to a spa experience but decided to stay the night too. The place has exceeded all expectations. the rooms are very clean, cool and just stunning. We had our 3yr old with us who also got a small gift and a teddy! She was so happy. I cannot recommend this hotel enough. They will not disappoint! Kudos to January Stevens. She has gone the extra mile to make us feel very special. Thanks again for the wonderful experience. We will never forget it.
S.A lovely hotel with amazing staff. We were greeted by a very pleasant receptionist who made checking in so easy. She was very polite and we had a lovely chat in the process. Room service was very efficient and came very quickly. Any problems we had were addressed and resolved. I will definitely be staying here again and will recommend.
D. D.Nice views on the rooftop bar. Good room overall with good facilities and amenities.
Big comfy bed and also LED mood lighting from what I remember!
The restaurant upstairs had a good selection of food and the service was top notch.
Downstairs they have a decent bar and area to wait and relax in.
y.The place was excellent with good rooms and very well maintained, super comfortable beds. The staffs were very helpful. Can get breakfast served to the room. They have a roof top restuarant which was full crowded. Few issues faced were with the espresso machine which was not working in my room and the house keeping staffs just open the door without checking if the room is unoccupied.
C. P.What an experience to be here. The room looked quite standard when I entered but wasn't I surprised to find my own espresso machine...how good is that. It did not stop there.. on the table was a android smart phone, with a request to "take me with you", so that I don't get lost in London. Free calls to local and overseas requesting to call home.... could not have been any better. The staff were super cool....helpful in every way. A great experience indeed. Oh forgot all room controls were touch sensitive panels. Takes a while to figure out but a pleasant surprise.
J. M.Good smart clean rooms. Nice bathroom. Lots of storage and wardrobe. Covid precautions all seemed in good order. Very good location and right next to an NCP carpark under Finsbury Square. Visited during lockdown so all bars and restaurants and communal areas were shut. But room experience was good.
B. G.We arrived at the hotel a few hours early, but getting our room was no problem, great service. The rooms are of a reasonable size, however, the bed was too soft in my opinion. There are a bar and pub at the hotel which local people use. Especially the bar on the rooftop is absolutely fantastic. For a five star hotel, the prices are extremely reasonable. The hotel is in an area with many offices so it may be a bit boring in the evening.
D. V.Great hotel, great service. Would stay again. Very warm welcome. Room is fairly standard but well appointed. Great roof top restaurant and bar. The Club access canapes were pretty average (dry spring rolls etc). Overall great experience.
m. j.I really enjoyed my 2 night stay here. The location is good yet still tucked away.
Staff are friendly and approachable.
The hotel has a beautiful grand appearance and the room was clean with good facilities.
We had a fruit bowl and complimentary water.
Old street and all the bars and restaurants are close by.
The spa was also a nice experience. The jacuzzi, steam rooms and pool were all empty so we had it to ourselves.
I did not get to visit the hotel restaurant or bar but they looked nice.
There is a bar on the roof and magnificent views of London.
I would definitely return especially during summer.
M. G.Amazing customer service, went to book a room yesterday and was welcomed and shown around. Mustafa especially was amazing, very nice guy !
V.Room was perfect room service was great and hammad who helped us with our bags was great
T. B.Absolutely stunning hotel. Stayed here with work and have to say it's one of the nicest hotels I've ever had the fortune to visit! There are glass pods on the roof (we didn't actually go in one of these) and the restaurant bar upstairs was lovely. Staff all very friendly and helpful and it was in a convenient soit. Would really highly recommend this hotel! And they have a gym and pool, the pool isn't very big...but you're on holiday, bit trying to win the Olympics so it's definitely ok!
G. L.This was my first visit and stay to the Montcalm Royal House hotel, and found it overall very nice.
The location is close to the business district I needed, and was an easy and safe walk. Upon arrival, I was greeted by the front door attendant, which included helping me with my luggage and guiding me to the front desk. The front desk was efficient with my check-in, which was very welcome after my long flight and hour long ride from the Heathrow. Immediately after check-in, I was assisted with my luggage and guided to my room. Peter was excellent in showing me the room and all the amenities of the room.
The room had everything I could asked for, from the standard iron/board, room safe, and hairdryer, but also a surprise of complimentary fruit, bottled water, coffee/tea and biscuits each day! The room also had the standard furniture for a hotel room, but also had a large wall TV, large shower with rainfall head and massager, and heated bathroom floors. Very nice all around.
Breakfast was included with my room, and is a continental style, with the same offerings each day. Variety of breads, smoke salmon, prosciutto and salami, fruit and beverages. Everything was fresh each day, but lack any variety. There are also two restaurants and a Pub on premise, which Burdock serves an great burger and chips, while the Long Arm Pub is very popular if you are looking for lively place for a drink.
Over the course of my 7-day stay, all the staff was very helpful and very friendly and had no issues with any service that I required. The location is more for the business type visit, rather than tourism, but definitely would stay again for business.
Hints for a visit: Check out the Aviary restaurant on the rooftop, amazing views. Definitely check out the Flight Club Pub around the corner, awesome place for drinks and snacks, with electronic dartboards.
J. D.I have had an amazing stay with my boyfriend for my birthday at the montcalm. They were all so accommodating and could not walk past staff without asking if we were okay, a smile or needing anything. They upgraded our room and had beautiful service. Spa facilities were great as well as well as the concierge within the aviary. The concierge walked me through the food as I have allergies and made me feel at ease. Such a beautiful setting and would fully recommend as well as returning. Made me feel incredibly special and welcomed. Thank you to all staff!!!
C. R.Gorgeous hotel, very luxurious. Can not comment on food as did not eat here but can imagine it would be amazing. Roof top bar is a nice touch, drinks are pricey but it is London. Rooms lovely views, immaculate aswel as the bathroom. Underfloor heating and mood lighting is fantastic. Robes & slippers in room along with tea and coffee making facilities.
X. H.Large room and fair prices, beautiful roof top also.
P. D.Over all brilliant free upgrade, room clean ,staff excellent , SKY in your room after a long days walk just to come back and chill movies , sports anything.
Roof top bar / restaurant is a book services but we try are look and managed to grab a table Saturday which is a very popular night .
J. E.A fantastic hotel! We were given prosecco upon arrival and a free upgrade due to it being our first stay at the hotel. The staff were friendly and welcoming and the process was easy. We followed their recommendation and had a drink in the rooftop bar later that night and the view was stunning. The room was spacious and very clean and after arriving back in our hotel late at night we enjoyed room service that finished off our day perfectly. We are still due to stay for another night, but have already decided that we would definitely stay again, 10/10.
E. P.The best one of the Montcalm group, customer service was amazing from the greeting right though to leaving, Mary greeted us and she was so hopeful and welcoming! The view from the sky roof bar was breathtaking. Breakfast was delicious with great variety and the staff were so helpful.
Highly recommend this hotel!
C. Q.Lovely roof top bar. Quite costly, need to save up unless you have lots of spare cash!
D. C.The best hotel I have been to yet. All the staff are extremely helpful and the hotel room is very comfortable. This all comes for a very good price. I must say I was very surprised, I did not expect it to be this good. Also the location is amazing and very close to the underground so that everything is easily accessible. The amazing view on top also added to the overall luxury and comfort of the hotel. All in all, this was an excellent place and if I go to London ever again I will surely come here.
C. e.Stayed in family room for a week and felt like we were royalty! Rooms were beautiful and comfortable with great details. Our room included breakfast which was very tasty with lovely hostess. Daniel at concierge took care of our every need from arranging tours to booking transportation. The pool was also nice. From checking in through checking out, it was magnificent! Can't wait until our next trip. We will definitely stay here and highly recommend.
P. H.Nice hotel with hopping bars/restaurants. Room was nice as we're amenities, but the lights and a/c controls (touchscreen controlled) had some issues during stay. It was fixed promptly but was an annoyance. Still, would recommend, especially if you want to be with the it crowd and hit up there roof top bar which looked very popular.
A. G.Nice hotel, in a great location. The downstairs bar area is great and you can rent a shuffleboard for hours of entertainment. The roof bar offers great views over London and is highly recommend on a clear day!
Rooms are smart and we'll kitted out, including Nespresso machines in the room. Only disappointment was that the staff don't replenish the fruit daily.
C. T.Had a lovely spa experience here. Would recommend to anyone, but don't expect to spend the whole day. the facilities are quite small and the waiting area was the only place you could use your phone or have any snacks/drinks. But, the treatment was brilliant and would look to come here again.
C. M.A perfect place for a staycation.
Beautiful hotel, fantastic service and the rooftop bar is great! We enjoyed a couple of nights here and London put the sun out for us one morning, having breakfast on the rooftop Aviary in the sunshine is a treat.
There is a sports bar The Long Arm, attached behind the hotel that plays most games on a couple of screens, serves its own brews and one of the best burgers in town.
M. B.Came here for a spa day. Had a lovely treatment and the pool, sauna and steam rooms were good. The changing rooms were on the small side which is a problem if there are lots of visitors there. But overall a nice experience.
M. R. B. F.A very posh hotel which has a very high standard of interior design. The staff are very welcoming, the corridors are spacious and bright and carpeted which feels lovely as you walk to the room. The lifts arrive quickly and travel fairly fast which is amazing.
The rooms have Bluetooth speakers and entertainment system is epic. Great connectivity and I did not lose connection at all during my stay. Also in the room there is a phone device which you can take out with you during the day and it gives you travel information and ideas of events or attractions which may be of interest to help make your stay unforgettable. It's fantastic and helped us alot.
Overall it's superb and will definitely be returning the next time I am in the area. Wonderful and definitely worth recommending.1
m.Great hotel, staff are very friendly and attentive , I have been upgraded to a spacious club room, wc is super new and clean, bed was comfortable , huge tv screen and very fast room service and quick laundry service, concierge were super friendly with genuine smile I’m grateful to them they made me cheer up every time I enter the hotel truly hospitable. It was like family away from home. Thanks for everything, not just in London but one of my best stays ever.
P. H.Spent 1 night on my wedding anniversary. I booked on their own website and did not mean anything special, just wanted a very quiet room but they gave us a very spacious and extremely cosy room. Queen size bed was lovely. Everything perfect. Definitely visit again.
A. S.🏢 Lovely hotel and well equipped rooms. Touch panels let you control underfloor heating in the bathroom or even turn on mood lighting. Nice bar, although closes rather early on a week night given the location. Would definitely stay again.
K. S.Beautiful hotel. I have visited this hotel a few times now and the treatment I have received from all staff is outstanding. The rooftop bar has stunning views and serves fabulous cocktails. Super comfortable large beds. Upgraded for free upon arrival to a larger suite. Very clean. Gorgeous well lit marble bathrooms with luxury Elemis products. Beautiful Versace spa and gym. I was surprised with a glass of champagne upon arrival and a further bottle of champagne chilling in the room as well as a lovely chocolate cake! Couldn’t recommend more!
L. J.Honesty the service is so sharp took my partner for her 30th birthday arrived in the room with bloons and a bottle on ice can thank you enough. Anything you need these guys will be very happy to help. 5*
P. v. D.Was here with new year eve and had a great experience. Comfortable bed, perfect shower with a heated floor. Everything was nice and clean. We even received a box of chocolate when we returned from the fireworks. Will definitely return on my next trip to London.
k. p.Second time we have stayed at this hotel. Check in/out very prompt and the staff were very nice and professional. Our room was yet again excellent. We ate out in the evening but had breakfast in the Avery the following morning which was very nice with a good selection of food. Highly recommend.
G. B.Absolutely blown away by the customer centric service provided by this hotel. They made sure our stay was memorable and did so with flying colours! Dado (I hope I spelt her name correctly) went above and beyond to ensure we had the best stay possible.
The room (Club Double) was very clean, very spacious and had luxury extras such as mood lighting, Sky TV and fruit on arrival. I will DEFINITELY be using this hotel again and will highly recommend them to all. Thank you
C. E.The Staff are courteous and professionally amazing, the hotel services are great. Spa is so refreshing.
G. L.Stayed at this hotel on two occassions and I can honestly say its amazing! The staff cannot do enough for you. The spa and rooms are amazing and the SKY TV is a good extra. We will be back soon!
S. v. S.Really nice hotel with very clean and well designed rooms. Rooms contain a safe for your valuable items.
Staff is very friendly and helpful. There's a bar and coffee corner downstairs, and a luxury restaurant upstairs with a great view. Also room service is relatively fast and of good quality.
M. B.very nice hotel with a great location between moorgate or liverpool street underground. the staff is very friendly (special thanks to Mary). I would recommend when booking a room at this hotel to go for the club room version. the separate breakfast and complimentary lounge beverages are worth it. most probably not my last time at this hotel. thanks
E. H.Absolutely incredible service by the customer experience team and the hotel manager, Michel. My Partner and I stayed in a junior suite for our anniversary and we were treated like royalty! The room was incredible and I could not fault the staff one bit. THANK YOU!
l. M.Birthday Celebration …. Fantastic Stay
we stayed one night in this lovely and wonderful Hotel for Romantic birthday celebration we were treated like Royalty here !!! it was a lovely birthday surprise for me and my wife , absolutely amazing from the minute of arriving the staff were so attentive in every aspect !! ,Highly Recommend this Fantastic Hotel will definitely be back Great Hotel Thanks Again
c. w.Came here for my boyfriends birthday in September. The Staff went above and beyond to make the stay wonderful, the hotel is beautiful and the rooftop bar is a wonderful place to spend the evening with easy access across the city - 10/10 worth every penny, will definitely be staying here again!
D. D.Cannot recommend this any higher, amazing service by the hotel staff. The rooftop restaurant is delicious and the staff are amazing as well. If you are in the area, definitely pick this over Airbnb or other hotels. The room is gorgeous and comes with sports package in the tv, well stocked and price minibar, bath robes, and amazing hotel service.
S. P.We had an amazing night in this lovely hotel. The staff were friendly and helpful and the rooms amazing and packed with features (touch screen lighting and aircon, etc etc) and reasonably priced for the level of quality. Will definitely be staying there again.
T. L.Very disappointed with this hotel. I have even emailed them with my complaints & no response so says it all really! I'm still trying to work out the 5 stars..I'm sure you will get a better hotel for the money elsewhere..I would give it 3 stars tops..
K. R.Spa Day
Very nice place. Had this for my birthday pressie,
Good points: Jacuzzi, pool, steam and sauna, I suggest you get the massage included to complete your day👌🏾
The shower is awesome as well, I think it was a rainfall setting 👌🏾
Bad points: Gym is small, but it does have the basics.
Try to come early in the morning during the weekday so you will most probably get everything to yourself without people around 👌🏾
T. J.Absolutely amazing room, fantastic view... Honestly some of the nicest staff ever,
A personal hand written note and some chocolates were left as it was a special occasion (i didn't ask for it) so I cannot thank montcalm staff enough for going above and beyond!
Really enjoying our stay :)
No complaints at all, capsule coffee machine, rain shower and mood lighting just a few things that really make the room special.
Thanks
j. r.This Hotel is a great place to stay I would highly recommend booking here. The service is first class everybody is very welcoming. The bedrooms are very modern with touch screen controls for lighting etc. Large T.V with Sky sports, Beds and bathrooms are excellent all ways had a good nights sleep and felt refreshed after using the walk-in shower. Breakfast is on the 10th floor where there is a great selection of food while admiring the panoramic views of the city.
D. G.Beautiful hotel with super friendly team. I stay here everytime I visit London.
Pool and spa are great for relaxing
The rooftop bar, Aviary, is super cool with great views of the city.
D. C.Rooms were nice and clean. Showers are great. Downstairs noise and behaviour from the bar as you enter the building not fitting with the establishment or expectations. With 45 minutes left for use of the pool the gent behind the spa counter advised there wouldn't be enough time to use the facilities which was unexpected and a disappointing service as should be open up to the alloted time. Reception/Concierge services were great, friendly and attentive. Location, close to Moorgate and Liverpool Street. Nice and convenient area. Overall a pleasant stay.
E. B.Good location, quiet rooms with nice decoration. I expected larger bedroom and maybe a bathtub. The room is well equiped with modern commands, nice shower, large tv, coffee, tea, shoe shiner... Reception employees are very kind. But what i preferred in this hotel is the rooftop, especially during those sunny days. Having a breakfast there was a sweet pleasure, even if nobody will come to you for offering tea or coffee :-) you really need to raise your hand or voice...
R. B.The Montcalm Royal London has fabulously comfortable beds with high tech controls for mood lighting, air conditioning and underfloor bathroom heating. The shower is bliss but there is no bath. If you only want a five star bedroom in London look no further. The black bedside table clock did not function. The bedroom supplies £3 for a Kit-Kat and £7 for nuts. Our room was not ready at 2pm so we had to leave and return later which was a tad disappointing having just returned from The Far East. Confusion at the Reception Desk as they could not find our booking on arrival as some plonker had our surname as AND which when you are Mr AND Mrs... is a bit silly... but we did see the funny side of this. Apart from the helpful Doormen the Ground Floor, with its aging parquet flooring, is somewhat less than five stars consisting of a very long corridor with rooms off each side including a pokey lounge, unexciting breakfast room, dull bar, black concierge desk and on venturing further down the corridor-tunnel you get to a pair of fire doors than open into an average but noisy pub that also serves as a secondary entrance and exit. In my opinion certainly worthy of 4 stars but not 5.
G. A.Hot tub is amazing, sauna fantastic and steam room brilliant. The lady who gave me my massage was very lovely too. Overall good value for money.
S. P.Lovely hotel. Staff very friendly and helpful. My room was very comfortable with good, modern facilities. Good amenities too (bar, restaurant, gym, pool etc.). Will definitely go back again of opportunity arises.
S. H.Couple of technical issues but very comfy bed
N. H.Very nice modern hotel, my room was above Long Arm bar so noisy till midnight, i got in late so it was ok.
The Aviary rooftop bar is impressive.
Bed comfy, room too hot, bathroom very good, TV huge.
s. h.Lovely hotel. Quality good.
H. B.Free upgrade for our anniversary and had some chocolates and fruit complimentary. Lovely stay. What ruined it was being woken up at 6am by delivery vans outside and cleaners in the rooms next door. Windows were shut, so unavoidable noise!
S. L.Stayed here for one night for my birthday! Beautiful hotel, great location in London and friendly accommodating staff.
On the day we used the spa facilities, the jacuzzi was out of order due to ph and chlorine levels. Unfortunately this meant we couldn’t enjoy the jacuzzi. The pool itself looks lovely but is small so becomes overcrowded very quickly.
We stayed in a club double room, room was lovely with moodlight settings. Tv had sky also. Bed really comfy, room clean. Robes and slippers provided. Small fresh fruit platter on arrival with a comp bottle of water. No bath but a nice rain fall shower instead.
Staff facilitated a slightly later check out of 1pm free of charge.
Overall, a nice place to stay when in London and want somewhere nice and comfy to come back to after theatre/dinner etc.
Ø. A.We came to the Montcalm to celebrate an event, and we were really well taken care of by Aga the manager. She showed us a lot of care and was very helpful, and our stay would definitely not have been the same without her! Great bar with a wide selection of drinks, and a nice environment where every know how to look after their guests.
D. S.Really impressed with our stay and the staff were extremely accommodating as we had mentioned it was mine and my girlfriend's anniversary. Also allowed us a late checkout. Slightly uncomforting to see gratuity and other fees such as 'room service tray charge' thrown into the bill without previously mentioning or informing us. Overall extremely pleased however.
M. M.Wow! What an absolute find and gem of a hotel.
The Montcalm Royal Hotel is a 5* hotel in the heart of the city located in Finsbury Square.
The service is faultless with every member of staff doing their bit to make sure you have an incredible experience.
We had a slight issue with our room which was investigated straight away and confirmed. We were then upgraded to a suite.
We had club member access which entitled us to all day snacks and free continental breakfast located in the lounge on the ground floor opposite reception.
Everything was luxurious about this hotel from the basement floor spa to the rooftop restaurant.
Highly recommend if you want to be pampered!
V. H.Probably the most stunning and amazing hotel I've ever stayed in. Comfy bed, love the bedroom gadgets such as mood lighting and underfloor bathroom heating and decor. Lucky enough to get this on wowcher as a deal otherwise it would cost a small fortune!
L. N.Absolutely beautiful hotel with amazing hospitality.
Good location in a nice district.
Room wasn’t too big, but it wasn’t little either, very modern equipment with super comfy bed.
Would totally come back again.
S. D.I took my mother for a weekend stay, from arrival we was treated like royalty "something we are not use to" the staff and doormen all so friendly and attentive. Stunning views from the rooftop bar and amazing cocktails.
L. “. A.An amazing hotel with all the amenities. the spa is tiny but clean and cosy. Staff very helpful and kind. I definitely recommend this place to anyone. Also at the top floor there is a beautiful place to eat as well as the nice pub at the ground floor.
B. L.The hotel was incredible! The bed was so comfy and our stay was amazing. They surprised us with birthday cake and bubbles and upgraded us for the special occasion. Definitely will be coming back.
G. A.Staff where welcoming and very helpful, room was great and tidy. Spa was excellent. Definitely will be returning and I recommend this place to anyone
D. J.Absolutely great hotel ideally suited near the cool parts of London. Great rooms, ridiculously comfortable beds and lovely waterfall showers make this a step up from the usual hotels. The staff were brilliant - both exceptionally helpful and friendly.
E. S.Definately would return friendly staff and very attentive... lovely roof top restaurant with lovely views...
Spa was also lovely as its not overcrowded or too busy.
The room was gorgeous lovely bed n sheets... decorated very well worth the money.
Bar/Restaurant at the front of the hotel was also amazing food was great and also staff was gd company as i stayed at Mountcalm alone.
B. S. J.This is a fantastic hotel. A glass of bubbly on arrival set the tone for a magnificent stay. The rooms are modern and have all the luxuries you would expect from a 5 star hotel. You must also try the roof terrace bar giving fantastic views over London City. This is my first choice for any stay in London!
P. S.I can not really think of anything I would want to improve during my stay here. The rooms are comfortable, the gadgets in the room are awesome. Including touchscreen room control for AC floor heating and lights, an intergrated bathroom speaker phone, smart TV with full sky subscription and digital to status that changes the do not disturb light outside your room. The breakfast is lovely with things like maple cooked bacon on the 10th floor with a skyline view.
V. F.Modern hotel, close to Liverpool street station. Even though they have three bars ( one of them with an amazing view over London) the rooms are nice and quiet.
Very clean, lovely service and luxurious.
R. O.The food on the ground floor is good but the service is slow and there was very few people in. They have a NO balloons policy (which we couldn't find online) this left us a little stuck when we arrived with £60 of balloons. The manager was very nice.
K. D.Staff are amazing, they made sure that our stay truly lived up to their 5 star hotel rating. I will definitely return! Well done everyone
C. L.I didn't stay, however I was at home in norwich playing who wants to be a millionaire and I was stuck on a question for £2000 and because it was late at night non of my friends would answer the phone so I chose a random hotel and a very helpful receptionist answered the phone his name was zabia, he was very polite and did not hang up on me, he went through with the question and intact he won me a the £2000.. he is a superstar and is an asset to your company. I would definately call again.
S. Y.Friendly staff but the hotel shouldn’t classify as 5 star , I would give it 4 stars
J. S.The rooms are very nice - good size. Ambiance and furnishing are modern and trendy. Food is great and service is superb! Would recommend and would come back during my next trip to London!
L. Y.Work social, our host Nestle was lovely. Good selection of drinks and nibbles
A. K.Went here last night, service was very poor as we had to flag down waiters and waitresses on 3 occasions. This could be because we were pace in the corner which was not very well lit in the dark.
Nevertheless the cocktails, decor, DJ and ambience was amazing and will definitely be going back
T. L.Nice hotel, but there is too much stuff going wrong (housekeeping entering the room without knocking twice, roomservice forgetting your order) and badly designed things (sloooow elevator, slow control panel for the lights in the room, tediously cumbersome check in process) for a five star hotel. Not too expensive though, free welcome drinks and the mini curling tables are fun.
R. C.I'm sure that every hotel that says it has impeccable service - from before you walk in the door until after you leave - got the idea from staying here. Simply stunning service and attention to detail from the staff, the amenities, the food, the washrooms... It's all here.
Z. C.Really lovely, looks fab and great service. I don't go 5* often but would have thought there'd be a robe to use.
We were "upgraded" by 2 levels but the room was the minimum I'd expect so not sure what we would have got 2 levels below.
The bathroom was a wet room with handles etc for wheelchair users -great, but not sure how a disabled person would get onto the toilet with the basin in the way, the way it was. Also the shower squirted half way across the room onto my clothes which were on the floor because there was nowhere else for them!
Great fun novelty lighting but no main light switch until you got all the way into the room, next to the bed.
Plenty of plug sockets with international pin options and usbs.
L. W.My brother in law was a guest overseas and had a medical emergency and was hospitalized. His family could not reach him as his cell phone had no power and nobody at the hospital would help. I called the hotel and spoke to the concierge Daniel Todorov who without hesitation offered to bring his personal charger to the hospital. I am blown away by Daniels incredible gesture. He gives a new meaning to going above and beyond for the customer. I will highly recommend Daniel and this hotel to anyone looking for a 5 start hotel with 5 start people.
Thank you Daniel for everything.
K. L.Lovely hotel, great location! Staff are extremely welcoming and the rooms are great. Definitely recommend going to The Aviary which is the rooftop bar, views are amazing!
C. G.Amazing hotel stayed here for my 2 nd wedding anniversary, staff were friendly they gave us champagne on our arrival, room was amazing with good views, pool was great, food was fresh and given by the hotel at not extra cost. Loved it
M.Arrived to find random plastic debris in the shower. Had to awkwardly sit there whilst a lady hoovered our shower out. Looks like a lovely room but come on... This is supposed to be 5 star!
Edit: have been compensated with access to the lounge for free drinks and breakfast
A. M.One of the best hotel I have stayed, extremely good service and very good food the hotel has amazing views. I will recommend to all, book with club acces you will have unlimoted drinks on the lounge and access to it. Personal its very kind.
j. k.IMPECCABLE SERVICE! We flew to London for our anniversary. Everyone was super sweet and accommodating. The room beautiful and well equipped. Sure to return! Superb customer service. I was in awe.
C. H.Very nice place. The junior suit is spacious. The staff are hard working and helpful
Z. S.One of the best in london! Location wise perfect
S. S. V.We stayed at Montcalm Royal London House for 6 nights. Superb Elegant & Spacious Rooms with open views of London Skyline. Specially the roof top bar is to die for. The staff is very friendly and helpful in all ways. Specially Miss Camelia at the front desk was so helpful and polite full of light gesture and smiles. A superb person at heart. Also Mr.Goerge and Krasi at the lounge opp the reception were very polite and all the time serving with a smile.
Would recommend a stay and I would also repeat to come back to the property soon.
Bunty Vohra (Saranjeet Singh Vohra)
B. K.Enjoyed a relaxing afternoon in the Spa....fantastic
K. S.It is in the heart of city ,tube and bus services are few minutes walk away. Beautiful ambience and exceptionally courteous staff. Wonderful service. Highly recommended for anyone who is looking for hassle free stay and memorable stay.
C. J.Great rooftop bar! Must admit even the gents toilets have a great view 👀
H. A.Very nice and modern hotel, a bit pricey, but with a very high standard of service. Has 3 bars and a restaurant in-building so easy access to drinks and dining.
T. S.Amazing!
Spectacular hotel, extremely clean, very friendly and helpful staff, they have a very fine attention to detail. The view from the room was amazing (London City and park view). Great location
T. “. H.Stayed here for an awards show and loved the experience. Modern hotel, everything is well finished and comfortable. The rooms are a little pricey, but they are worth it for the location and comfort.
R. H.Just perfect after a stressfull day , room was imaculate staff were friendly, the in room smart phone was a great touch. Aviary bar was a tad noisy would Def recommend the lounge for relaxing in.
C. P.Lovely hotel, room was clean, fresh and spacious and service in the hotel was fantastic. Rooftop bar was very cool.
G. B.Very comfortable, great staff and service, and loved the roof top bar. This part of London is quiet at the weekend but we'll connected. Highly recommend.
E. C.Originally booked for m by moltcalm shoreditch branch but there was an issue with the spa so the helpful staff transfered our stay here including our taxi getting there& complimentry breakfast aswell as an upgrade to a studio suite couldent be happier.
Ive re booked to come back next month after such an amazing experiance.
Me&my partner loved everything about this hotel
M. C.Simply woowww we been there with my girlfriend once for 2 and an half hour of deep relax.
We had some champagne follow by 30 minutes of massage.
Beautiful spa with Jacuzzi, pool with waterfall fountain, steam room, sauna and gym.
You should visit them once.
J. W.Gorgeous interiors. Super comfortable bed. Great rainforest shower. Staff need more training to make things smoother
S. A.It was an amazing experience , staff was very friendly and cooperative.
If you need five star experience then I would surely recommend going to this hotel😊
O. S.A fantastic hotel that combines old elegance with modern fixtures and amenities. The staff were amazing and this adds to the more luxury experience.
E. J. (.Visited for one night last week for my birthday and a wonderful experience. Marcel who greated us was so friendly and helpful and that made the service outstanding. The resturant is impecable, so can't wait to come back!!!
G. R.Was nice but im my opinion overpriced.
Over £20 for 2 drinks and no table service.
P. C.Super friendly staff, great food and accommodated moving us inside because it was too hot outside.
L. Y.3 star spa experience , treatment was good but spa facilities are a no from me... over crowded
B. L.The hotel was incredible! The bed was so comfy and our stay was amazing. They surprised us with birthday cake and bubbles and upgraded us for the special occasion. Definitely will be coming back.
S. A.The rooms are very clean and well maintained. Decor is modern and clean.
Definitely recommend staying if visiting for a short break.
T. S.Amazing!
Spectacular hotel, extremely clean, very friendly and helpful staff, they have a very fine attention to detail. The view from the room was amazing (London City and park view). Great location
c. w.Came here for my boyfriends birthday in September. The Staff went above and beyond to make the stay wonderful, the hotel is beautiful and the rooftop bar is a wonderful place to spend the evening with easy access across the city - 10/10 worth every penny, will definitely be staying here again!
D. J.Absolutely great hotel ideally suited near the cool parts of London. Great rooms, ridiculously comfortable beds and lovely waterfall showers make this a step up from the usual hotels. The staff were brilliant - both exceptionally helpful and friendly.
M. M.Wow! What an absolute find and gem of a hotel.
The Montcalm Royal Hotel is a 5* hotel in the heart of the city located in …
S. P.Lovely hotel. Staff very friendly and helpful. My room was very comfortable with good, modern facilities. Good amenities too (bar, restaurant, gym, pool etc.). Will definitely go back again of opportunity arises.
O. S.A fantastic hotel that combines old elegance with modern fixtures and amenities. The staff were amazing and this adds to the more luxury experience.
A. K.Went here last night, service was very poor as we had to flag down waiters and waitresses on 3 occasions. This could be because we were pace in the corner which was not very well lit in the dark. …
A. R.Lovely hotel near Finsbury Park with the best rooftop bar in the area.
Good rooms and decent service. A strong recommend if you’re around the area!
D. K.Lovely room with a super comfy bed. The drink and snack room was great! Would come back.
A. R.Excellent place, amazing view and friendly staff. The food was delicious. Highly recommend it to everyone who wants to enjoy the sunset in London.
M. L.The rooftop bar and restaurant is ace, the terrace will be great when the weather improves. We took fully advantage of the club lounge, well it was self service after all :-)
R. H.All good apart from people hogging the jacuzzi
J. J.Great hotel, been for many different reasons. Great bars great service. Expensive though but to be expected. The aviary is very nice.
W. H.Me and my son came here yesterday for a Spa day I was bought, The service was amazing the place beautiful the staff so friendly, Was clean and the massage treatment was top notch, will be looking into coming and staying a the hotel. Great place
A. E.Lovely place to stay and situated in central. Staff very professional and friendly. Rooms are spacious and clean, wish i had stayed longer.
M. T.The Aviary rooftop restaurant was very good. Nice staff and great food!
M. M.Modern hotel in eastern part of London city, close to spitalfields , Shoreditch. Good price performance, standard rooms a bit small. Recommend the "club" offers with access to club lounge. Very nice troof too terrace (no access under 18!) and restaurant. From my point one of best price performance offers in London.
J. M. C.Beautiful hotel with impeccable customer service, specially by the day manager - January, I think that's her name - she's truly lovely and made us feel welcome right from the start.
A. M. N.An elegant restaurant with a beautiful view. The igloos on the terrace are absolutely stunning. The food is also delicious. And the service is amazing.
D. M.Great hotel in a great location. The staff went very much out of their way to help sort out some minor issues for me which I am very grateful for. Thanks again and looking forward to staying at the hotel again.
T. W.Very good hotel in an EXCELLENT CITY LOCATION however Ground Floor bar area can get rather crowded and noisy. Haven't ventured to the Roof Terrace bar area yet but believe it is a fun place.
S. A.The rooms are very clean and well maintained. Decor is modern and clean.
Definitely recommend staying if visiting for a short break.
R. G.Very nice hotel. Nothing negative. Excellent staff. Great location. Highly recommended
S. L.Celebrated a friend's 50th birthday, lovely room, disappointed with the continental breakfast for the money you pay you'd expect the option of a full English breakfast without having to pay extra.
s. t.Great place to be and lovely room
A. K.Gorgeous hotel clean spa great customer service lovely massage
T. C.Nice hotel. Staff excellent had a few issues but sorted very quickly. Views from room rubbish but lounge.made up for it.
E. D.What a fantastic hotel, very comfortable and when you are in your room you hear nothing from the outside world. Food is fantastic and a great view from the rooftop bar.
M. M.Great place to stay in London
Amazing views from Aviary, on the roof Terrace.
The igloos are the most amazing place you ve ever have dinner in!
M. A.Amazing experience, and super helpful staff🦋
J. D.Brilliant customer service. The staff are very polite and professional. The Spa and Pool are lovely. Highly recommend the hotel!
N. L. (.The staff are super friendly and make you feel welcome. Staying for 3 nights on business trip and I'm loving it it'd clean well looked after and I could not recommend it enough
P. K.Amazing customer service, great view from restaurant.
J. v. d. B.Staff is great. Rooms are very nice. AC, lights and floor heating is controllable via an screen built into the wall.
l. 1.Lovely stay, really friendly staff.
I. “. H.good place, swimming pool a bit small but it's not packed can be quiet so you can have still a good time, sauna and steam room were great , went there with the mrs
r. b.Lovely experience, front out of House managed dealt with an issue I had quickly and made a lovely gesture. PLEASURE to stay here.
T. K.Its a nice place for a different lunch/dinner/drinks. Food with tables inside only, outside on the terrace drinks served only. We got complimentary shampagne for the inconvenience that we experienced there (one of the tables was declined for us). Would come there again.
A.Nice hotel. Staff were friendly. Room was very spacious and clean, as you'd expect.
D. M.Fantastic hotel. Staff are very friendly and helpful. Contentnal breakfast which was great. Location was good as well. Beside busses and tube
D. T.Nice accommodation, polite, brilliant and attentive staff. The view from the roof top terrace for breakfast was amazing.
S. M.Great place to stay. Mary at reception was exceptionally welcoming. Would definitely recommend to family and friends.
m. j.Lovely hotel just opposite to Finsbury park. Great ambiance and wonderful roof bar. Food is awesome here, I loved it. Very friendly staff.
B. R.Fantastic hotel, friendliest staff I have ever one across. Room was lovely with very spacious comfortable bed.
E. M. V.Heart experience. Class hotel.
G. B.Very good hotel...staff friendly and professional I’ve got to single out camilla she’s been totally amazing, always looked after me on all my stays. Only hotel I stay in London. Thanks
J. T.The hotel is trying really hard to do right, but even if they are great at giving extras and remedies they still miss a lot! They just seen to have all the infantile diseases...
With that said, they do have a great breakfast!
G. g.The hotel is in a beautiful building that is super modern on the inside, complete with digital light switches and an aroma box. It's a wonderful hotel and I love it.
J. B.Always exceptional. The staff are incredible and always so happy to help.
S. L.I had a work function here, and we all found the area is hard to reach by public transport. The food is not of a very good standard, quite bland and lacking seasoning. I would therefore not recommend this place for food. However, the drink selection is plentiful and the staff are helpful.
K. D.My son stayed the weekend for his birthday. We had a nice meal in the restaurant and a great evening overlooking East and south London from the rooftop bar.
L. H.Lovely place to visit staff are grate too
E. M.Lovely service and beautiful rooms.
C. L.Nice and clean. Tech for techs sake (5 button presses to turn the bathroom lights on). £3 for a kit kat. £6 for nuts. Room was cold.
T. C.Great place to meet a friend and have a coffee. Very relaxed environment, but the prices are very expensive. It is in a good location for the city of London, Liverpool St Station and Old Street Station.
R. H.Wonderful service.excellant facilities including pool steam sauna. Bar on level 10 the view was fantastic. Great experience
M. C.Comfortable hotel very central in London (Finsbury Square). Spacious rooms, ok breakfast, but very nice roof top bar (pic)!
N. D.Came here for a christmas office party. Beautiful location, polite staff, service is very good. Would definately consider dinning here or stay for business.
L.amazing place cant wait to come back again
S. C.Great hotel in the City. The rooms are very well decorated and the staff so friendly. Fantastic rooftop bar.
J. S.Rooms are fantastic unless on lower ground as your under the main bar which is open until late. Aviary restaurant serves great breakfast too
T. S.Lovely customer service :0)
C. D.The hotel staff is very attentive and helpful, the room is clean and modern, and complimentary wine at check in is a huge plus.
J. M.Stylish and comfortable rooms.
Amazing views from the roof terrace.
Nice to have shuffle board games in the downstairs bar.
T. B.Really lovely hotel will visit again
C. S.Amazing hotel, restaurants and spa massages here
A. P.Really lovley hotel the room was great the staff were super helpful and very friendly especially the waitress on the rooftop bar and the food was exceptional would highly recommend :)
R. T.Warm welcome, very friendly stuff. Need to come back and see the roof top bar
C. R.Wonderful, relaxing treatment and spa area. Great time and great welcoming reception from all. From start to finish. 🤗
R. C.last minute booking for a friend,no mini bar ,no restaurant ,adequate thats all
H.Rude staff dirty hotel room but a enjoyable spa.
W. F.Lovely staff, great rooftop bar & food...
A. M.The bar upstairs is the flagship but I've always found the service terrible. The bar downstairs in the lobby has a much better atmosphere and the staff have always been better.
D. H.An absolute beauty of a stay,staff were very helpful and polite,rooms really comfy,would definitely come back
T. S.The littlest thing is no trouble at all the hotel is 5* for cleaness and the staff are very friendly spa and steam room was so relaxing
s. d.Lovely hotel. Staff are exceptional, views are amazing .....have a drink on roof terrace x
M. B.Hotel on a high quality, extremly friendly and helpful staff. Hotel a little bit out of London City but easy to reach by Metro without problems
M. f. G.nice hotel, friendly staff and always a pleasure to be guest here. Only issue, at the restaurant at the rooftop it’s not possible to get a table even as hotel guest.
N. B.Although amenities are closed. This is a lovely hotel with very nice staff.
J. J.Quite an amazing hotel, quality rooms, great friendly warm experience from the very 1st welcome
We have stayed here twice now and will be going back for a 3rd time very soon
Very friendly down to earth staff with a special mention for concierge ruluca who " could not " be anymore helpful a credit to the hotel
Roof top restaurant / bar lovely with an amazing view of London skyline
Some wonderful views also from the rooms
All in all top marks all round
Look forward to our next visit
Joseph johnston
A. H.Lovely hotel with a roof top terrace, nice size rooms, breakfast at £25 per head I thought was too expensive, the location was perfect.
f.Fantastic hotel, staff are brilliant. The rooftop Aviary bar is a great find, with excellent views of the city.
m. g.Beautiful hotel, staff were lovely and courteous room was fantastic and great location
A.Good hotel nice room nice food. They have a good pool and bars in the hotel. This is real 5 star hotel. 😊
G. T.Love this hotel, pay the extra for the club rooms and enjoy the free drinks and canapes in the club lounge.
T. W.Fresh and nice rooms in modern design with good spa area and roof top restaurant and bar. Friendly staff at breakfast area.
M. B.Good location at Finsbury Square. Decor was on point and staff very friendly and helpful. Facilities were all very clean and to a high standard.
J. B.Very nice hotel with staff that goes above and beyond to give you a comfortable stay. Would definitely stay again.
T. T.Amazing hotel with highly professional staff and excellent facilites! Customer service is outstanding!
J. S.The Hotel was very nice. We had a great vacation there ! Breakfast is good.
J. B.Very good hotel. Cool lighting in the rooms and full Sky TV!
B. A.Nice view ... People going to be seen .... You will age waiting at the bar if it's a sunny day ..took 25 mins to get served ..yawn ..but worth the experience
K. L.Excellent rooms, the bar/lounge area is where I spent most of my time its fully stocked and free
M. O. S. !.Very nice hotel great service and very friendly. Nice roof bar and restaurant although a little expensive.
E. (.Had an excellent time here, the view of Hyde park was amazing to wake up too and all the staff were friendly and helpful.
E. J.Friendly staff, comfortable large rooms, haven't tried the spa yet! :(
R. M.Lovely hotel, staff were excellent especially the Sinnitta from the guest experience team. Will be staying again
V. L.Staff were friendly and helpful
H. C.High end place. Nicely laid out, beautiful spacious rooms, all modern. Great location near lots of places to eat and shop.
G. C.Fantastic hotel, staff were excellent very helpful and nothing was too much trouble. This will be my first choice of hotel when visiting London.
A. B.Great place and staff but the room was cold and noisy, and the hotel tried to implement technology in the rooms but it just doesn't work properly
D. M.Very nice facility. Food was very tasty but portions were tiny. Drink prices were exorbitant
C. O.Very nice rooms. The bed are very comfortable - I didn't want to get out in the morning!
S. C.Brilliant hotel! Nicely finished, great facilities, top roof top bar and efficient staff.
C. L. r.Loved the hole experience staff helpful and friendly, beautiful rooms would recommend 100%
A. T.Superb hotel, excellent room with lovely view of the square. Close to City. Plus 10th floor bar/terrace is quite something.
J. Z.Beautiful hotel, bed very comfortable. Underfloor heating and mood lighting 😍
I.A lovely hotel and a great team work. Recommend to any one Who wants to have a special holiday.
P. K.Best stay I've had in the area. Great staff, modern rooms, good food.
D. G.Fancy hotel with nice staff. Book the club for nice Continental breakfast and access to the club lounge in the early evening for aperetivo.
J. S.Very good hotel in Finsbury Square. Awesome rooftop breakfast bar. Good for a business trip.
L. K.Friendly and helpful staff, lovely room with some lovely features. Good location for traveling around London.
O. W.Amazing room, excellent service and a great location. The view from the Aviary bar was wonderful.
P. W.Clean rooms the Club Room option is lacking limited canapes
Breakfast a joke again limited choice not good value
L. H.Fantastic hotel with great staff. Comfortable
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