Reviews of Ben & Jerry’s. (Ice Cream) in London (London).

Ben & Jerry’s

558 Reviews

254 Comments

Ice cream

Ice cream shop

74 Wardour St, London W1F 0TE, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of Ben & Jerry’s, Ice cream in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ben & Jerry’s

Sunday

12–7pm

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

2–11pm

Reviews of Ben & Jerry’s

R. D.

Massive fan of Ben and Jerry's and was so happy to see that this branch was still open. Clean store with limited seating. Great customer service from the young lady behind the counter. Limited flavours which is a shame but nonetheless I was able to get the flavours I love. A bit pricey but hey it's all about the experience 😃 Definitely worth the visit plus they sell a few merchandise items too. Spent roughly £30, one sundae, one two scoop cup, t-shirt and a metal milkshake cup.

D. S.

Lovely ice-cream shop, great taist, good location, acceptable prices. I like the size of their scope.

J. K.

They've got the full assortment of flavours and cheerful staff. Great place to stop by for dessert

G. G.

Great Ice cream!

J. C.

The staff are absolutely amazing here and the feel of the shop is great. It may be a little small so it can get crowded but despite that, it really deserves the 5 stars I am giving.

A. I.

Nice place where you can find ice creams that aren't in the stores any longer... Careful, it's addictive

P. J.

The ice was nice. Service could be better. When you are helping a customer, don't chat with other personell.That is quite disturbing.

A. L.

Hope the toilets are open already and seating inside.

L. L.

Tasty Ice Cream with great texture as well ... a tiny bit expensive, but you probably already knew that

B. M.

Amazing ice cream, great scoops, what do you need more... 🧁🍦

R. P.

Great customer service and choice of ice cream flavours. A must for ice cream lovers.

K. S.

Who can resist a Ben & Jerry’s?! The ice cream is great and the staff are really efficient and help you try new flavours. Unfortunately it’s pretty tiny inside so it mostly only for eating out

麦.

Delicious but heavy. A good treat for summer but cannot eat too much.

M. O. S.

Good ice cream to a high price but that's Ben & Jerry's for you

S. Z.

Ice cream was great. Price not so great.

A. I. S.

Nice ice cream as always. Maybe a bit overpriced but super nice.

J. S.

Great place to get some ice cream in soho. Helpful staff!

A. S.

Good icecream could do with a bit more friendly staff

L. Z.

Amazing service and great selection even at 10:30pm. That was very impressive. Will definitely be back

N. K.

Got a pint of ice cream to share between 2 of us, definitely worth it!

B. F.

Good ice cream. Store too hot. Pricey

D. T.

Love the icecream and a must try is the new vegan style.

A nice Ben & jerry Location and ins of the in London i think. The staff was very friendly taking My Order and also seemed quite skilled preparing it, which didn‘t Look that easy. The Hot chocolate tasted Great and also looked Great. It was also Really hot, which was good for a cold day in January. I Would defintely recommend this Ben and Jerry Location.

G. T.

It's a chain. We're supposed not to like it, but the ice-cream us great.

A. G.

Very nice ice cream of course but was slightly expensive.

A. A. A.

Delicious 😋

I had a great experience at this store today, staff were friendly and the manager Ismail was very helpful I'll be sure to return. 5*'s

N. N.

It's Ben and Jerry's! Awesome ice cream and shakes 😋

B. B.

Nice shop. Had the cinnamon bun ice cream, which was great

H. P.

Always the best ice scream... Evahhhh!!!! The staff was super nice!

M. P.

Good icecream, but service could be better.

F. S.

The milkshakes were good but way too thin and pricey.

J. G.

Very nice ice cream and very friendly staff.

We had 2 very indulgent icecream sundaes one with warm fudge sauce and the other with cookies. The guys who served us were friendly and helpful. A delicious treat.

L. J.

Try the Birthday Cake flavoured ice cream... Thank me later :)

J. N.

What do I need to say.. it's Ben & Jerry's. Go and ice cream and go your way

A. N.

You must start making Cinnamon Bun tubs again !!!!!!! Not just scoop form ok !!!! At least in your shop

S. G.

Needs more fruity flavours. But makes good shakes.

J. O.

Best ice cream I've ever had!

R. 1.

Simply the best ice cream in the world!

D. B.

Amazing! Vegan brownies are the best thing in the world.

Very nice ice cream but also expensive.

S. M.

Servings are generous and you won't be disappointed.Servings are generous and you won't be disappointed.

s. s.

The server was very helpful and served us with a big smile.

R. M.

It's Ben & Jerry! What's to hate about B&J! Awesome place!

A. F.

Super handy the non-dairy options they serve and they're delicious!!

H. S.

Super friendly staff and good quality of products 👌

H. H.

Large range of ice creams. Quite expensive but great as a treat.

Expensive but amazing ice cream

C. d.

Lovely flavours not much seating

M. f.

Crowdy place. Very good ice cream.

J. S.

Best eco friendly ice-cream shop in london

N. T.

Good ice cream, slow service

J. b.

Nice ice cream at a very high price

J. C.

One of my favourite shops! I hope it opens from renovation soon!

M. A.

Absolutely loved my surprise Oreo ice cream birthday cake from here. Every birthday should have ice cream cake and this makes those dreams come true. They give you a complementary of candles with each purchase. Just watch out for your knives. Even after a 45 min tube ride this cake was not thawed out.

n. j.

Great vegan options. Staff very helpful

D. I.

WAY too expensive for what it is...

Good ice cream and nice staff

S. R.

My kids loved the store. We kept going back.

Good shakes

T. P. F.

Fun. Good flavours. Limited seating.

M. M.

The best

L. R.

Really expensive and tastes like a normal one

Tasty ice cream but a little expensive

A. P.

Verry good ice cream

E. J.

Finally after, at least 4 years of searching in the hope that somebody, somewhere hadn't lost the plot entirely, and had the common sense to bring back /save baked Alaska. I find it after searching endless supermarkets after an online whisper (shout) informed me it was back. We made the voyage to Soho and how welcome the sign was, the staff inside were even more welcoming if that is possible. Thank you for your wonderful service to the community for all that you do and for finally coming to your senses!!! Happy days all round. Lovely and clean shop, welcoming staff and delicious ice cream.

L. A.

Live it! ❤️

J. Y.

Good ice cream, good service

G. F. D.

It's a nice place and the service is quick.

B. V.

No comment needed. The brand speeks for itself.

P. N.

Good ice cream, grubby tables.

D. A.

Eat icecream and chill with friends what more could one want!

O. O.

Very friendly staff, prompt service, big smiles!

Y. V.

But Not Best Cleaning Aftet Pepoles

T. W.

Top notch.

S. R.

Amazing staff. Thank you

T. E.

We came from Spain and the server was so nice with us. He recommended us a hot brownie and it was amazing! The service was perfect!

K. J.

Staff were friendly

K. T.

Where else can you go for Cherry Garcia?

C. R.

Lovely desserts!

I. N.

Coffee is really good.

A. S.

Great ice creams.

민.

Delicious!

C. F.

Icecream to sweeten your day!

M. M.

Scoops as big as a tennis ball

S. G.

Great icecream!

K. D.

Also vegan options available

A. A.

I was in London for 3 days and went to Ben and Jerry's every night. The ice cream is great of course. The real selling point is the unique flavours you can't buy at your supermarket. Definitely recommend checking out an actual Ben and Jerry's shop, just to try their ice cream in the best form. Plus it's a cute place.

M. D.

Loved the icecream !!!

K. S.

Got dairy free

B. W.

Very ethical

H. C.

Great on a got London day

c. w.

The guy that works there is a legend.

A. W.

Of course wonderful

B. T. B.

A must have on a visit to the capital.

R. C.

Best location in London!

B. H.

Seriously epic deserts.

h. l.

LEGENDARY

T. k.

This is soo yummy 🤤 , a warm google chocolate brownie, gluten free and they also have the vegan option coconut & cherry brownie serve with a scoop of your choice of ice cream 🍦 #winter

d. e.

Ok but expensive

A. K.

Bob Marley in a cone. 🍦

M. H.

What's not to love?

M. U.

Well known taste

I. R.

Yami

N. L.

Just ask for the honeycomb

N. X.

You have to try it.

H. F.

Yum yum

O. R.

Amazing

T. L.

The best in town!

K. K.

2 scoop ice-cream with waffle cone 🍦🍦 two flavour peanut butter cup/bob marley's one love

i went with a couple of friends yesterday, and the girl who serve us was just amazing. It was busy, and she manage to be friendly, quick, funny and sweet! i hope she get everything she deserves, and the peanut butter cup ice cream was, like always, amazing. <3

l. b.

AMAZING

Yummy

P. N.

Always nice

D. P.

Fantastic!

A. L.

Friendly staff!

CHERRY GARCIA!!!

V. D.

Friendly staff

N. S.

Taste of Soho

N. A.

Yeeeeaaaaaaahhhhhhhh

M. G. G.

Just Ben & Jerry’s. There is no need to say more. Incredibly delicious. Service was nice too. 5 stars.

Lovely place with plenty of flavours to choose from. They do special deal on Wednesdays: 50% discount to 5 flavours. my two scoop ice cream was only £2.25 👌🏻

F. W.

What can you say? Usual Ben & Jerry's quality at the usual high prices. But for me it's still one of the best ice creams I've ever tasted. The gentleman behind the counter was friendly and served us quickly.

몽.

I had a cheesecake flavor and a birthday cake, and both were delicious, but the cheesecake had a lot of dryness. I really liked New York Cheesecake, but now I hate it. This is the best.

A. A.

(Translated) Very good ice cream. The ice cream shop is located on Soho, London. (Original) Bardzo dobre lody . Lodziarnia znajduje się na Soho w Londynie .

N. R.

The ice cream is very tasty and the waffles taste better than at other ice cream parlors. I had brownie and cookie dough. The ice cream tastes just like you would find in supermarkets. The service was very competent and nice and understood me well despite my German accent, which is praiseworthy.👍🏻

Small restaurant with a large selection of Ben and Jerry’s as well as waffles and cakes. What can you say big? Anyone who knows and loves Ben and Jerry’s will definitely not be disappointed here. There is a very large selection of the typical varieties, as well as various cakes. However, the balls are very expensive, even for Ben and Jerry's. You definitely can't afford it every day. The restaurant is lovingly designed, clean and has plenty of seating. The staff was also very friendly. Definitely a must for Ben and Jerry’s fans. Others might expect more for the price and be disappointed.

ㅠㅠ Chocolate fudge brownie is really delicious. I don’t think I’ll ever forget the taste I ate while going to see a play.

F. S.

What else can you write? As a foodie you are probably in heaven here

C. R.

(Translated) Have the opportunity to eat your favorite ice cream balls in a choco horn! The servers at the top! Few people after 20h. (Original) Avoir la possibilité de manger ses glaces préférées en boules dans un cornet choco ! Les serveurs au top ! Peu de monde après 20h.

C. J.

(Translated) Very tasty ice cream, can only be recommended. (Picture from 2018) (Original) Sehr leckeres Eis, nur zu Empfehlen. (Bild aus 2018)

Μ. Α.

(Translated) On (Original) Pe

P. S.

It's a Ben and jerrys in soho and what you see is what you get 🍦 But in my opinion it's a bit too commercial for this location and smaller chains around the corner have a bit more of personal touch to it which I personal prefer but the reality is probably that the rents in this locations must be horrendous and often independent shops can't afford it. However if you love ice cream and especially b&j than this is the place to go!

Amazing chocolate shake and the ice cream tasted better than in the tubs due to it being set, very delicious and great service!

S. J.

(Translated) A coffee full of our favorite ice creams! So cool Look and feel nice (Original) Un café plein de nos glaces préférés ! Trop chouette Look and feel sympa

J. P.

(Translated) Plain ice cream with some extra flavors available only in the store (Original) Vanligt glass med några extra smaker som endast finns i butiken

S. B.

(Translated) Really good ice creams .... for adults and children !!! (Original) Gelati veramente buoni....per grandi e piccini!!!

P. S.

(Translated) The ice is good but the staff lame lame ... (Original) Das eis ist gut aber das personal dehr lahm...

B. A.

(Translated) Very good ice cream evening and warm welcome. (Original) Très bonne soirée glaces et bon accueil.

B. M.

(Translated) Ben & Jerry's are ALWAYS good! (Original) Ben & Jerry's er ALTID godt!

C. T.

(Translated) Delicious ice cream, good service, clean (Original) Heerlijk IJs, goede bediening, schoon

C. D. S.

(Translated) Standard at fast service appointment (Original) Standard au rdv service rapide

T. S. Y.

N. C.

Great ice cream. Ben and Jerry's is back! Shame it doesn't have more seating. Great service

מ. ח.

(Translated) Delicious and clean (Original) טעים ונקי

J. N.

(Translated) Ice :) (Original) Ijs :)

M. H.

D. O.

m. c.

(Translated) Good to charge (Original) 당충전하기좋음

T. A. O.

(Translated) Good luck (Original) خوش برد

(Translated) Nam nam (Original) Nam nam

J. N.

(Translated) Fantastic! But expensive (Original) Fantastiskt! Men dyrt

J. B.

G. G.

(Translated) Delicious (Original) Délicieux

C. W.

Loads of flavours you can't find in the supermarkets and they do ice cream cakes so do check out the website and personalise a cake for collection!

a. s.

(Translated) Fantastic ice cream (Original) Gelato fantastico

Г. П.

(Translated) The most delicious ice cream (Original) Найсмачніше морозиво

j. 1.

(Translated) To be honest every day (Original) 솔직히 매일 가줘야함

L. B.

S. B.

S. F.

J. M.

A. C.

L. 9.

K. S.

Amazing definitely be returning next time in London

Ν. R.

R. C.

R. E.

Y. Q.

M. L.

Quaint small clean shop with high quality ice cream. Helpful and friendly staff. Ordered the double chocolate caramel ice cream on a cone and it did not disappoint.

E. S.

The ice cream is way better than what you get when you buy a tub from a supermarket. Got an ice cream wich and a milkshake. With wich was super messy but enjoyed it.

N. S.

Great place, clean & spacious. And the best part? Amazing ice cream!!! Definitely worth visiting

W. A. S.

Was served by mariam and she made sure my order was perfect which made me leave the store 100% satisfied

M. N.

The girl in the store was very nice but the doughnut we bought was just horrible - very dry and an aweful taste

M. H.

This store was better than any others I’ve been too. The staff were extremely kind and comfortable to be around. I was served by Muhsen I believe his name was who made the whole experience worth it. Was conversing with me and my friends and overall being extremely friendly and welcoming. Will definitely be revisiting this store due to the amazing service received.

Disappointed that there weren’t many flavours or flavours which aren’t available at supermarkets. But it tastes great. The cups are tiny but the worker filled them up and the interior is really pretty.

D. P.

Sweet and yummy.

E. B.

Great place! Super nice staff and delicious products!

A. R.

Niche corner ice cream shop but limited flavours

E. S.

Delicious and very kind seller. Will come again.

M. M.

Awesome service and huge scoops. Dude behind the counter is an absolute legend👊

L. D.

Could have had newer flavours than those already sold in every supermarket...but it was a good generous single scoop!

T. Y.

Nice little ice cream parlour to finish a night out after a nice meal. They have Cherry Garcia (which you dont really get in tubs in stores anymore) and other favourites like Caramel chew chew. Reasonably priced.

Teem Swad was a fantastic host. Very very polite. And funny.

L. B.

Friendly staff, good music and the best ice cream. Including limited edition Ben and Jerry's flavours including but not limited to Birthday Cake flavour. The staff are happy to make you their favourite ice cream combinations at request. SO worth a visit !

Oh Teem! I absolutely enjoyed myself. Very delicious Ice cream 😍😍😍 Thanks 👍 guys ...

C. C.

Amazing icecream especailly the flavour birthday cake 😋

J. O.

The perfect ice-cream pop-up. All of your favourite Ben and Jerry's flavours served in delicious waffle cones with plenty of extras on the sides. It is a little on the expensive side, but comparable with other ice cream places in this part of town. Servings are generous and you won't be disappointed. If you are looking for BJs in Soho, you've come to the right place.

D. W.

A good selection of really tasty ice creams. Cones are small and cost £1 extra. The portions are medium sized, two scoops don't fit into the cone (I had to take an extra cup as one scoop of ice cream almost fell down). My friend was charged a doubled price and didn't get her receipt.

P. B.

Big tasty scoops, still pricey. Expected more flavours, was mostly what I knew from Germany. Ice cream could be a bit colder, so it doesn't melt so fast. Staff was friendly

A. T.

Awesome and helpful staff with the highest Ben and Jerry's ice cream collection I've ever seen... Also try their hot chocolate and milkshakes, they are a taste and sight to behold!

A. C.

Great ice cream, when I went in at lunch time I was the only person there, polite service and the venue was exceptionally clean. It is a little pricey, but Ben & Jerrys always is - you get the taste you pay for. Highly recommended.

D. E.

Wow, how nice are the staff here. No pressure to buy just very friendly. Good location. Shop has some exclusive flavours (you have to be quick as they sell out later). Full of tourists, businessmen/women and everything in between. Standout was the "make your own tub" with 4 assorted flavours. I'll be back for that.

H. A.

Cheap and cheerful ice cream with friendly staff, go there quite regularly!

L. D.

A shop that sells ice cream. Very good ice cream. Amazing ice cream

M. A.

They have every Ben and Jerry’s flavor

P. P.

Staff is extremely friendly, nice atmosphere and the milkshakes are 10/10

K. H.

The servers were so nice and the ice cream was delicious. It was my 12 yr old’s birthday and we were exhausted at the end of a long day of traveling. I highly recommend this place for a sweet treat.

Best icecream ever!

Friendly staff and wide variety of flavour and cone combinations to choose from

R. B.

This was a great event I took my twins and we all got free icecream they loved it the staff where so friendly and helpful as I had a buggg. There was abit of a queue but not very long. On the downside a pickpocket targeted me and my kids saw I was focused on them and stole my purse. The culprit unzipped my backpack and took the purse fortunately everything can be replaced and thankfully all cards now days can be frozen and cancelled asap. When out and about be aware of your belongings not everyone is a decent human. Thanks to the girl that told me my back pack was unzipped as it alerted me that I had been pickpocketed and was able to cancel my cards. Thanks Ben and Jerry for the icecream it was delicious x

C. D.

The scoop shop has a good range of flavours a couple of which are exclusive to the scoop shops. Ice cream is to the Ben and Jerry' S standard. Price wasn't too outrageous given it is near all the theatres

D. K. (.

As everywhere I tried, great service and great taste. Sadly there isn't much place for customers to sit and enjoy.

S. S.

First time visiting B&J, but I have eaten a lot of them at home. One of the best ice cream I have eaten. Took a cookie ice cream and I wasn't disappointed!

M. W.

One of our locations we visit on the London Gelato Tasting Tour.

Fast, friendly service, lots of plugs and charging points - however lacks variety of flavours ice cream, seating and WiFi. It wouldn't be my first choice to go again, unless I am in the area craving Phish food 👍

A. A.

Very nice ice cream real love it

m. n.

great ice-cream and even better service! a young, precious boy who was called Musan served me the time of my life. definitely coming back.

M. F.

Can't go wrong with Ben and Jerry's! I was happy to run into this place while wondering the streets of London even though it was winter. Friendly staff and a lot of choices with some spots to sit.

A. F.

Awsome place for your Ice Cream fix. With world consciousness added.

P. H.

Had a great little waffle and one scoop of ice cream! Completely filled me up and was delicious, definitely go if you get the chance!

d. i.

The Oreo ice cream is probably one of the best in town but the service that Francesco gave me was even better, he made my experience unforgettable and I would definitely recommend to everyone.

Really tiny shop in the heart of Soho. In peak hours there’s almost no room to move in and out. There are not many flavours and the size of the cone is rather small. £4.50 for a two scoops cone, slightly overpriced for the quality of the product.

K. W.

Busy and buzzing. Great little place to stop relax and enjoy some great ice cream. London prices but lots of options and flavours too

A. M.

Great place,very friendly staff

M. A.

Definitely worth trying, tastes delicious. Make sure to get the chocolate cone, which is so good. Service was good, not too crowded, and fast. Will go there again.

J. D.

If you have a nut allergy, you can't go. My friends really enjoyed it though and I could get some of the pre-packaged things that had ingredients labels

A. M.

We ve two amazing shake with our favorite ice cream. It was amazing. Highly recommend this place. Unfortunetly i forgot my bag in the shop. :'(

The place is not great. Been a few times, there's always some tragedy that has befallen the staff. There's no sauce, no cones, no tubs left. We can't take card payments, cash only. Standard Ben and Jerry's ice cream, but served with little fanfare and charm that you might expect for its price tag. Good ice cream, poor general shop experience, time after time. :/

S. J.

This place had an amazing selection of flavors and such sweet customer service! It was a lucky find and I’m so glad we got to try it. 💕

Y. A.

Great for a dessert after a nice Soho dinner, definitely cheaper than the Snowflake down the road, but often run out of cookies.

C. N.

Team is lovely! Quality and the size of the scoops are great.

Yes! Love Ben and Jerry not only for their ice cream but the philosophy behind the brand. Always keep an eye out for free ice cream cone day!

F. R.

Service is sometimes a bit slow but you can't blame them considering the amount of people that come in. Really nice ice cream.

I got a coupon in Summer to get ice cream up to 5.49 worth, so got this tub for 50p! Lovely service, long opening hours, worth a visit 😁

M. Z.

Francesco thank you so much for the Oreo ice cream on Monday evening. Service was super top, funny, and pleasant. You made our evening 👍🏻👍🏻👍🏻

C. B.

Really nice staff! Plenty of flavours, happy to let you try one before getting it! Few more topping choice would be amazing.

V. L.

Great range of flavours including some store exclusives. Very small inside with Limited seating so best to buy to go.

E. T.

All flavours available. Different types of cones available. Snug indoors. Extortionately expensive but expected being in central London

A. O.

I don't need to big up Ben and Jerry's ice cream! What you get in this shop is pretty much the same thing you get in stores. Tasty sweet rich ice-cream I'd recommend the waffle cone. I probably wouldn't come here every day cause it's really bad for my heart but more importantly my wallet. Oh, and super friendly staff!

M. D.

Wide variety of uniqie flavours and sizeable servings. Could do with some extra staff/hands on deck during peak hours to avoid long waiting time.

P. D.

Icecream tastes good as the word with three letters

M. G.

Huge fan of ben and Jerry icecream but the store was just disappointing. Expected much more flavours being in the middle of london.

A. L.

You can have all been and Jerry's great tastes there even if you're alone in London and don't want to eat whole 500ml cup solo

J. H.

Went for free ice-cream day - can't complain! Friendly staff and efficient service despite a long queue.... Thanks!

M. W.

One of the only places that do cherry Garcia. Got to love that!

A. S. T. G. I. &. I. F.

I Like Ben & Jerry's Ice Cream . It's My Fantasy . We Enjoy It In Israel As Well .

B. A.

Loads of flavours and great staff but could do with somewhere kids could sit safely. Only really tall stools without backs are available.

P. P.

Great vegan options with homemade cone

T. A.

Clean and tidy, lovely ice cream stuff, staff is helpful but they look unhappy, maybe they should pay them more. The music is atrocious

O. B.

Always come here to eat Cherry Garcia as this is not sold in the Netherlands.

h. s.

Popped in Wednesday night and although people looked a bit confused where the queue was the service was great. Really refreshing to see a friendly server looking happy to take orders!