Reviews of Crosstown Hammersmith - Doughnuts & Ice Cream. (Ice Cream) in London (London).

Crosstown Hammersmith - Doughnuts & Ice Cream

115 Reviews

40 Comments

Ice cream

Doughnut Shop

Bakery

Cafe

Chocolate shop

Coffee shop

Biscuit Shop

Dessert shop

Ice cream shop

Unit 1A, The Broadway Shopping Centre W6 9YD

Description

Information of Crosstown Hammersmith - Doughnuts & Ice Cream, Ice cream in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Crosstown Hammersmith - Doughnuts & Ice Cream

Reviews of Crosstown Hammersmith - Doughnuts & Ice Cream

r. a.

I remember seeing my friend post about crosstown doughnuts. It caught my attention while I was heading home. I was rushing coz I needed to catch the train but crosstown had me. I had the coffee doughnut and matcha doughnut. Coffee filled doughnut. Not a subtle hint but a very strong coffee flavor. It balances out the sweetness so well. My favorite is the matcha doughnut. 3 ways I believe. The dough was green (matcha powder in thr batter) and then there was a thin filling of matcha and white chocolate (i thinkkkk) and it was dipped in matcha glaze. So perfect. It was moist, filling and wonderful. Great packaging too! I had to handcarry it all the way to Chichester and it survived. It is a bit pricery for 4.50£ each but it was worth it. 💚 Next time, i will try all other flavors 💚

I. Q.

Natasha and Hannah couldn't have been more friendly and polite. They made my choosing and buying experience an absolute pleasure. They had good product knowledge and couldn't have been more helpful. An asset to the company!

C.

The doughnuts are expensive but generally tasty. Not overwhelmingly sweet but still satisfyingly rich in flavor and texture. The main issue is that several of the flavors are vegan-only, and aren't available with real dough. The second time I ordered from here I bought a classic selection and was sent a box full of vegan doughnuts which suggests they aren't very popular, so I find this approach perplexing.

A. C.

Great doughnuts but what's with the staff? I pop by every few weeks and more often than not staff are lazing around, too busy chatting to each other to be bothered serving and lack basic customer service skills. Went by today (sun march 8) and I question how that girl still has a job. Leaning on the far side on her phone when we arrived and barely said a word (thanks would be nice).

S. J.

I came across Crosstown Doughnuts when a staff member was out in Hammersmith handing out samples! Then went to the store and bought the passion fruit and blueberry. Very very yummy and unlike any sweet treat I’ve had before! You can tell the doughnuts are handmade and had a lot of effort put into the ingredients, who else would of thought to put passionfruit filling in a chocolate dough with a blueberry icing and tasted absolutely delicious!!!! Very impressed and will be returning :) x

U. R. V.

very nice customer service received from Natasha and Gerynne :)

H. H.

I bought the pandan custard doughnut, which was highly recomend by the lovely Hannah who was working. I can say now it was the best doughnut I have ever had! Will be a returning customer 🍩

J. P.

Great doughnuts. We had the mini chocolate date and it was great. There original is phenomenal as is the raspberry filled. Loved them so much

C. B.

Used Crosstown Doughnuts for work purposes and they were very quick and efficient, will definitely be using them again. Also the doughnuts taste AMAZING!!!!! :)

N. A.

The best dognuts in town!!! So yummy Passion fruit, Peanut and blackcurrant, Vanilla Bean and Chocolate truffle must try!!!

A. S.

Visited last week and had the banana cream. Very delicious and love the use of sourdough! Very pleasant and helpful staff by Hannah

S. b.

Amazing doughnuts. One thing thats more amazing though, is the customer service that I've received from a female called gerynne. She should definitely get a promotion! My only issue with this place is that you guys don't have the black mulld wine tasting doughnuts anymore. YOU NEED THEM BACK! THEY ARE SO GOOD. PLEASE PLEASE PLEASE BRING THEM BACK. safe bruv

o. o.

On 08 March 2019 Ramses and Ezequiel got served in Hammersmith in the morning by the two employees HANNAH and ISABELLE and both of them provided us with a very high standard customer service. HANNA And ISABELLA are a good example of professionalism.

L. R.

Last Friday morning i was very happy to be served by employee HANNA. She has a great customer service skill and she was very polite and smiling all the time.

A. S.

Went to Crosstown Hammersmith yesterday. Wonderful experience!! Fabulous doughnuts and amazing customer service from Destiny. Am now a regular.

K. H.

lovely donuts and so creative with the flavours etc, staff were very helpful and in general a great experience (:

K. P.

There was an issue with our initial order but it was solved quickly and the guy who sorted it today was great! 👍👍👍

S. B.

Hannah was so lovely! Very polite and nice and I’ll be going back just so I can see her happy face again!

M. C.

Great customer service and delicious! Shoutout to Caleb in particular for our corporate order

C. B.

Nice.

M. N.

Thank you, Ed! We will be back soon.

A. C.

Addicted to Crosstown sourdough doughnuts and on a mission to try them all!

E. M.

I love Crosstown Doughnuts and as a vegan, super appreciate the amazing plant-based selection. Today I made an order of 12 Classic and 6 Vegan doughnuts for delivery tomorrow. I noticed a small issue (my side) and rang to speak to customer services. I spoke with Edward. What a human delight. Ed was kind, patient, helpful and gave me a level of customer care I was not expecting. I expected help, but he went above and beyond. It is wonderful to know that the place that sells the best doughnuts, also hires the best people. Thank you Crosstown!

P. J.

Good doughnuts!

S. B.

5/5, super helpful staff and lovely donuts! I was visiting London recently and wanted to bring some donuts back for friends/family, and was struggling to decide which donuts to go for. I was served by a lovely member of staff called Elizabeth, who was super patient with me and helped me put together a box that catered to my friends and family's tastes. She was really pleasant to be served by, and was very helpful in explaining the vegan options. Amazing customer service!

S. M.

K. G.

r. a.

M. T.

G.

E. C.

L.

K. W.

A. Z.

Lovely doughnuts, but terrible service. Collected our pick up on Easter Sunday and the staff barely spoke to us, pushed the box towards us and hardly a goodbye. Please look to hire some friendlier staff. Such a shame as the products are so amazing

K. L.

I just visited your Hammersmith shop today and had an amazing customer service by Natasha and Gerynne.Their greeting was nice and polite with lovely smile and also explained to me your vegan range very well.My favourite is your vegan chocolate glazed donut.Keep up the good work guys ✌🏽

K. B.

I was served by Gerynne. very helpful in helping me choose which doughnuts to buy! I LOVED THEM. so so so delicious honestly heavenly

R. C.

As good as all the others, and that is to say the best doughnuts around. Crosstown nails it on flavours, consistency, and bake, every time. We've had many in the past and this time we got the beetroot dough. It was beautifully balanced and delicious

M. O.

I have been eyeing up the Crosstown Donut stand in Hammersmith Broadway for some time now and today, on my way back from work I finally gave in to my sweet tooth. admittedly I had some reservations about the price however that quickly went away once Natasha, the girl behind the counter warmly greeted me and proceeded to explain that these donuts were not only organic and made using a sourdough but were in fact also fresh. Two donuts later and I can confidently say I will be coming back for more.

J. A.

Staff are very friendly and helpful. The doughnuts are beautifully made, I wish they were a bit cheaper but it's probably best they weren't as I would buy them all the time. They have a very good range and the digital ordering online works very well. It is right at the entrance of the tube station so makes it very convenient. I highly recommend them. Also they frequently have new doughnuts to try. Please like my review if you found it helpful. Thank you so much.

P. M.

The pandan doughnut is back ahead of Lunar New Year

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