Reviews of Haute Dolci® Preston. (Ice Cream) in Preston (Lancashire).
Haute Dolci® Preston
18 Miller Arcade, Preston PR1 2QY, United Kingdom
Description
Information of Haute Dolci® Preston, Ice cream in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of Haute Dolci® Preston
Sunday
12pm–12am
Monday
12pm–12am
Tuesday
12pm–12am
Wednesday
12pm–12am
Thursday
12pm–12am
Friday
12pm–1am
Saturday
12pm–1am
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Reviews of Haute Dolci® Preston
B.
Haute Dolci is not just fine dining at its pinnacle, rather it offers moments of intense pleasure that excite all the senses and bring richness to the quality of people’s lives! Such luxurious and detailed surrounds, sumptuous variety and distinctive quality that meets the art of living, made with upmost care and the highest craftsmanship, providing an extraordinary dessert journey. The desserts were all delicious not just to the eye, but it left the palate feeling fulfilled. My personal favourite is the raspberry and white chocolate American waffle accompanied by the luxury Caribbean coconut gelato. The staff are all lovely, very helpful and friendly and I most definitely will be visiting again and again!
s.
Very elegant dessert restaurant in the heart of Preston that also provides the odd breakfast and lunch options. Good quality food which is present really well. Not a place you would visit every week, more for special occasions or as a treat. Prices are very high. Charged £1.90 for a small bottle of water.... really?? Only negative during my visit on the evening of Mon 8th Aug 2022 is that the service wasn't brilliant for the price I was paying for my family. They didn't have certain ingredients for the dish I ordered, which left me waiting for a replacement dessert whilst the rest of my family had nearly finished eating. They did apologise, but this was a little too late. I was then left to share my wifes dish as a substitute. The tables were very clean and deco was lovely. However, toilets were dirty and floor very wet. Music a little loud for my taste, but the female waitress that served us on the 2nd floor had really good customer service skills. Please note that parking can be an issue during the day, as there are no parking bays outside the restaurant (only disabled parking bays directly outside the building). Overall, my wife and children loved it.
N. T.
I visited Haute Dolci Preston with my husband and 2 sons for the first time yesterday. What a lovely place and such great atmosphere and decor.
From the minute we walked in till the moment we left, we were very impressed with the exceptional customer service provided by Luke aka Lukmaan. His welcome, attention and willingness to please made our experience a great one! He was very approachable, friendly and polite. He tailored our experience to our needs and was very professional throughout. He is an absolute asset to Haute Dolci and we would definitely visit again. The food and desserts were absolutely on point and i will attach the pictures below so you can see for yourselves. We can't say what our favourites were as honestly everything was cooked to perfection and tasted amazing. Table/utensils/seating area were all clean and bathroom was immaculate which is pleasing and comforting.
The boys (aged 5 and aged 1) really enjoyed their visit. We usually hate taking them to dessert places and were worried there would be some tantrums but Lukes banter, conversation and the wonderful food and desserts definitely kept them included and occupied.
Thank you for your recommendations and service Luke. Everything was great. Top service. Hopefully we will see you at our next visit 😊
The only downside to our visit was that we forgot to redeem our giveaway prizes 🙈 but all in all a great dessert place. We will definitely be back again soon ⭐
D. S.
I went to Haute Dolci in Preston this afternoon with my mum and we had a lovely time. The premises and decor were beautiful, friendly staff, good service and yummy mocktails and cheesecake. We’d definitely visit again, highly recommended ❤️
K. P.
This is a very elegant dessert bar with lots of tasty options. I'd recommend the waffles which are freshly made and loaded with toppings. Treat yourself!
N. L.
Experienced Haute Dolci Preston for the first time since its refurbishment..Opened only a few weeks ago and it was truly a memorable experience. Quality surroundings with quality desserts. Staff were very welcoming, friendly & courteous..Just what you want for a first visit. Big shout out to Luke, Mohit & Karl whose customer service was excellent..Made our visit that extra bit special. This place is Preston's Finest. Keep it up guys..Will be back and I recommend others to give it a try too. You will be hooked!*****
S. C.
Honestly such a great experience, the waitress was so lovely and attentive. I’ve genuinely never tasted sticky toffee like this, the little branded touches were cool too!
K. V.
Arrived at Haulte Dolci when in search of Heavenly Dessert with a group of 8 adults and a 2 year old at 8pm on a Saturday, without reservation. The ultimate test. Although initially I was disappointed to find that Heavenly desserts had been replaced, the disappointment quickly passed. We were seated almost immediately and Luke and the team kindly rearranged the tables to allow us all to sit together as a group. Luke, the newest adopted member of the family, provided excellent service, with superb attention to detail, going the extra mile at every opportunity. The desserts, icecreams, mocktails and sorbets were all incredible- yes, we ordered some of everything between the group. Even the atmosphere and decor was lovely. Even when we had a slight accident and on of the glasses got smashed, Luke was cool calm and collected at helping us to get cleared up without any awkwardness. I do not give 5 stars easily but I think this is well deserved. My only feedback would be that I was disappointed to find you have a standard service charge on your bill. This service charge should go to your staff. If they are all as good as Luke, they deserve every penny of it.
N. P.
It was my 20th bday today and the staff made my day. The service was amazing and Nazeera Gilitwala (staff) was so kind and hardworking. She arranged everything on time and gave the best service ever.
I really appreciate her behaviour. The dessert was delicious and I really enjoyed my birthday treat there . Thanks
The second time I went was amazing too . Mohit was very attentive and gave excellent service.
I ordered pancakes and fudge cake. It was served with perfection and looked amazing. Would definitely visit again and recommend too. Quite impressed.
I. H.
This was one of the best dessert lounges I have ever been to. As we entered we were greeted by a polite waiter who assigned us a table and talked through the whole menu in detail. The menu was more like a book, with hundreds of different items including waffles, pancakes, cakes, milkshakes, hot drinks, soft drinks and more! The presentation of the food was impeccable, and the taste was exquisite! The interior of the parlour was bery lavish and opulent, and very modern. The price was very fair considering the size and quality. I shall definitely be visiting again very soon! One thing to note... they don't offer tap water so be prepared for this!
S. Y.
We had a great evening with some fantastic desserts and service. Hannah, our waitress, was superb and had great recommendations and patience with us while we decided what to have. The service was quick and effortless, Hannah took the time to ask multiple times that we were okay and if we wanted anything else. Thank you so much!
R. A.
Highly recommend HD- by far one of the best dessert parlours I have been to. A very clean and pretty venue with a phenomenal choice of desserts and a very friendly team. My family had a pleasant time and one of the workers even demonstrated a fancy performance for the table. Overall we were all extremely satisfied with our experience.
S.
Heard good things about this place so decided to go with my granddaughter . The dessert I got was lovely , it was a chocolate waffle and served by a lovely waitress , I think her name was Carmel. She helped us decide what to get and brightened our night with her service! will come back again for sure
H. P.
I can happily say that this place is totally different. I am moved with their hospitality and friendly nature. I have tried couple of their desserts as a customer I can say that it is one of the best in town. No comparison, they have got great ambience and soothing tracks that enriches the mood . I think this could be probably the best that preston could ever get.
M. M.
Highly recommended
Absolutely mesmerising, really appreciate their presentation and hospitality.
One of the best in town.
Huge applause to the kitchen and service staffs for their hospitality. Desserts taste delicious and out of the world. I thoroughly enjoyed it. Highly recommended place for a fine experience especially for UCLan students. Must try
T. M.
Hannah provided an outstanding service to me and my sisters! She was so friendly and accomodating. She went above and beyond with our orders! Truely a gem! Would come back just for her service! Keep up the good work! :) xx
m.
I think this is an amazing place to go, if you want privacy they have it, if you want great service they have it and also there food is amazing and there quality to they also have accessibility for people who have disabilities as well.. i would like to give credits to hannah who served us and put through with everything and gave us great service and the quality of food.. i also appreciate all the staff who helped prepare our amazing deserts
r.
Great service with a smile as always.
A lovely ambience and location in the heart of Prestonia.
Our waitress Khadijah went the extra mile and made sure we were well looked after. She is a credit to the team.
Many thanks and we shall return again.
J. W.
Firstly the decor is very grown up, sophisticated and relaxed at the same time. I went with the recommendation when I said I fancied the French toast, beautifully presented great tasting, fluffy, french toast with caramelised bananas, toffee sauce and pecans, absolutely delicious. I'll be back to try something different and withy daughter who will love it I'm sure.
A. O.
Amazing Place, great ambiance!! The staff is lovely and the desserts- Oh don’t get me started!!!!!!! IT IS JUST DELICIOUS. If you’re in Preston- it is a go to place for sure. 💯 recommend it!
A. S.
Haute Dolci is a wonderful place. Great food for those who have sweet tooth. Great service especially to students (gave us free chocolate shots during freshers week)!
A. K. (.
Today I visited haute dolci for the second time in what was another amazing 5 star experience. Upon arrival there was no seats available however the gent was polite so we decided to wait. After roughly 15 minutes we sat down and swiftly ordered. I finally got to try the “chocolate sinner” French toast which is one for a sweet tooth! It was perfect filling and fluffy & the all round smiley service topped it off as usual like last time …..
“ I will be back”
H.
My first time visiting Haute Dolci, it was amazing all thanks to the young lady Hannah who showed the best service. She had recommended me some great choices of desserts and was very helpful. Big thanks to Hannah yet again, I will be returning.
5 ⭐️
P. L.
Another establishment that is helping raise standards for eating and drinking in Preston. Had the crepe with lemon juice amd sugar plus a strawberry cheesecake amd coffee. All were excellent. My only question is that they said brunch is server from midday - isn't that lunch???
V. F.
Since I have a sweet tooth, my friend had insisted us to visit Haute Dolci at Preston. And to be very honest, it is genuinely one of the best places that offers amazing desserts. Guilty as Charged Waffles definitely has a piece of my heart from now on and the staff was extremely hospitable expecially, Ms. Ikra. She helped me and my friend to decide our orders within no time!
Thank you Haute Dolci, Preston. Would love to hangout here sometime soon!
a. g.
had an amazing time at the preston branch…. food was really well presented and came real quick considering there was so many of us….. muhammed the manager really looked after us and made sure everyone’s desserts and drinks came together…. definitely will be coming again!!!
K. B.
A party of 6 of us dined here yesterday, one of us being in a wheelchair. The waitress was so lovely and accommodating and went out of her way to ensure that we were seated at the best table for our needs and put a ramp at the side door for easy access into the building. This was our 2nd visit and on both occasions the food and the service has been second to none. The portion sizes are generous and the quality of products used were excellent. The same waitress served us on both occasions and despite being rushed off her feet, she was fast, efficient, professional and extremely friendly. We’ll definitely be returning again very soon.
S. M.
Great desserts and super service especially off Khadija and Hannah. They always serve with a warm friendly, smile. Thank you 🌹
S. K.
Amazing service from Hannah, Fazila and Connor and delicious desserts! All 25 of us thoroughly enjoyed our time at Haute Dolci Preston :)
S. P.
Visited this place a couple of times now and it’s probably one of the nicest dessert places I have ever been to. Definitely a more luxurious feel to it. The desserts are presented so well and taste great - I love the marble tables! The pancakes I had here are the best pancakes I’ve ever had!! Staff are friendly and attend to you well. Will certainly be returning to this place again and again. Love it.
M. D.
service was terrific thank you so much to muhammed for serving us. 10/10 will definetly be visiting again. Presentation was also so unique!
L.
We visited on Pancake Day as we had not been before and needed an excuse to try out Heavenly Desserts. It is so popular we had to wait. But it was well worth it. I was treated to a stack of warm freshly made pancakes! We opted for the "build your own" option. We decided on pancakes served with warm chocolate sauce (which came in a jug), served with fresh bananas and Ferrero Rochē chocolates, topped with authentic Italian Strawberry Gelato, garnished with juicy fresh strawberries. All beautifully presented on a large plate. I'm glad we shared it as I could not have eaten it all by myself! Gorgeous food, great experience. We love it and I'm very fussy about my food!
Y. N.
Lovely decor, seems quite luxurious
N. K.
The deserts are really amazing and the ambience adds to it more. And the staff there is very friendly. Give it a try😊
A. J.
i walked in and i was instantly greeted by friendly waiters and was instantly served. the waiter was hannah and i was served extremely pleasantly. the food was also amazing. to end it smoothly the overall experience was amazing and was topped of by the great service from hannah.
S. V.
Just enjoyed the best Toasties of my life at Preston Haute Dolci
Thank You Hannah and Fazila your doing a great job there 👏
Well done
R. J.
Me and three friends visited Haute Dolci Preston today. The food was amazing and the customer service was brilliant. A huge thank you to Nazeera and her Afghan collegue (forgot his name).
A. P.
One of my favourite places to eat. Desserts and milkshakes were scrumptious. One of the workers named Hannah provided me with excellent and fast customer service which I highly appreciate. As well as her being patient and polite with me and my family. Would highly recommend Prestons Haute Dolci and I look forward to visiting again.
m. Y.
Lovely experience. Dessert was to die for.... presentation was amazing and staff were equally amazing!
Recommend for a date night!
P.
desserts were really nice, service was great we were served by a waitress i think her name was hanah, will definitely be coming again
M. P.
Best deserts you will ever have. The prices are ridiculous. It's not like your normal desert parlour where you can get a waffle for £5, you're looking at £8 over here. The service is good. The best thing is you can make your own waffle.
I.
Came in for a pancake stack off a friend’s recommendation last Saturday. Lovely waitress called Carmen. Will be back.
J. J.
What a lovely dessert bar. Definitely worth visiting as everything was great, from the decor to the service and most of all the dessert and coffee! One of the best waffles I've had in a long time! Go on ... Treat yourselves ... It's worth it!
M. J.
Nice restaurant, modern feel, spacious and well lit, the server told us it would be 5 mins wait and it was nowhere near that, so good start!. My daughter asked for some tap water whilst we were deciding, as it was a hot day. This never materialised. The waiter was lovely he took our order and heard me say "did you still want some tap water?" to my daughter, he sorted it out for us where the waitress failed. My daughter did warn me before we went that is was quite formal and we might be underdressed but I have to say I personally did not feel like that. I think that teenagers and young adults feel a little intimidated that it is too posh for them as I had the same response from other young ppl when I asked them about heavenly desserts.
The atmosphere is really vibrant, the restaurant was full of happy faces and there were ppl coming and going all the time. We chose non-alcoholic cocktails as we didn't want to fill ourselves up on milkshake which were georgeous.
We chose the choose your own pudding which was good, I love crepes, but just a little too much toffee syrup for me it was very sweet (I know, it's pudding it's supposed to be) but it was very good. We were sat next to the kitchen so we could watch everything being made which was cool and the chef was calling the waiter for us and gave my daughter some strawberries which were missed off our order.
The prices are on the expensive side, but everything is fresh, you get what you pay for, fruit is expensive after all. Plus if we had gone out for a full 3 course meal in a restaurant we would of paid far more, so we were happy with what we paid. Would recommend to anyone who likes pudding!, Hang on ....... Isn't that everyone?
A. M.
Great food nice vibe, amazing service. I would definitely recommed.
Y.
Definitely for people with a sweet tooth. The staff were very kind. We sat at the booth upstairs, if there are many of you (more that 4) I do not recomment that seating. Though i dont quite u derstand why we couldnt pay separately.
H. M.
It's a nice place for meetups and gatherings. Ambience is spot on. Desserts tasted great. Worth visiting.
B.
Desserts were top, presentation was 10/10, tasted even better, customer service was excellent, muhammed was very friendly
A. s.
Good food…good vibe..peaceful..love the atmosphere..
Good service…happy faces everywhere…especially kitchen staffs…5 ⭐️
S. S.
HD Is a great cafe’ and has good service with high quality food.
I will come back in my next visit. Mohammed and Husain are kindly staff
Z. S.
Amazing service at this elegant dessert shop, I would 100% recommend this store, one of the best places in preston. Looking forward to visiting again! The staff are amazing and the food was absolutely delicious!
Z. D.
khadijah gave the best customer service. she helped a lot with what to order order and was very patient with us.
o. s.
Visited today and despite it being busy with Mothers Day, I was found a table that was quiet enough for my baby to stay relaxed. Aqib was lovely and friendly and explained the menu well and yasin also gave great customer service. Will return.
N. C.
Loved the aesthetic. Good food, great staff and an excellent kitchen staff…
B. x. B.
Heavenly desserts is a nice place if your looking for a slightly more luxury dessert place. It's nice to treat yourself every once in a while.
l.
Excellent service by Muhammed , desserts was amazing would definitely go again.
j. j.
Good Ambience lovely staff and desserts are melting ❤️
z.
Very good service , loved the food. Everything was perfect and the manager is very kind!
J. T.
i visited haute dolci when it had first opened up and i must say the service there was spectacular from one of the waitresses! Teia her name was, she was amazing! she had made us all feel very comfortable and gave her favorite recommendations there, we will be returning to haute dolci
a. m.
First time I’ve been here !
Great food ! So much variety!!
Had an amazing experience whilst eating here and staff (teia I’m certain was her name) was incredibly helpful when coming to decide what I should choose !
H. R.
We waited for a table for 3 for around 10/15 minutes, a group of four who came after us were seated before us!!.
We ordered a chocolate shot, Mango pleasure and a sundae. We received the shot and the drink, the sundae never arrived we waited another 10/15 minutes before we asked about the were abouts of the dessert. Only for them to discover the order has not gone through downstairs. They apologized for the mix up and sad they'd be another 15/20 minutes wait. We got the bill and left. I feel their organisation and management of seating, is much to be desired!!
The two things we ordered were actually quite tasty and unique. A bit price heavy for a mango milkshake I feel..
Will we return.. probably..
The desserts seem exceptional the service needs not so.
n. a.
Khadijah - Was very friendly, fast service and welcoming, defo coming here again she made my first experience so good, was very happy and could not ask for better service.
U. c.
Rumaanah was da bomb! What a great employee who helped care for our autistic friend so well and served us with such vim and vigour that it enticed me to come multiple times, back to the shop. What a waitress!
R. R.
Sat upstairs lovely decor and so comfy. Like home cosy feeling. Great customer service and the biscoff cookie dough was amazing
A. S.
Amazing customer service and I was very pleased with the meal, would definitely come again!
R. S.
Came on Friday night, loved the French toast, decor was so nice and Hannah provided us with quick and excellent service
J. J.
Always come here; the food’s amazing and the staff are so attentive, especially Libby who always takes care of us!
S. M.
brilliant desserts in the preston branch, great team service, we were served by hannah and the manager was very friendly. the food tasted amazing and the service was fast and given with a smile.
M. P.
Amazing service from Husayn best there’s ever been in my personal opinion he deserves a pay rise
S. H.
stunning desserts n customer service beautifully laid out so organised so relaxing ambience n awesome presentation of the desserts x
S. K.
Lovely service from the manager Muhammad and amazing desserts!!x
H. R.
Beautiful place, tasty desserts and amazing staff!
R. P.
Hannah gave us great table service, we would definitely come again!
E. D.
Lovely desserts and great atmosphere! Was served by Teia who made the experience very enjoyable and her recommendations were spot on. I would definitely return.
D.
Food was amazing teia was my waitress told me the best sellers and how the menu worked. Now I know the camera is for the pictures on the page and the hearts are most popular. Will deffo come back again.
A.
Had a really great experience here today. Went with family and it didn’t disappoint. The desserts were amazing and tasted fresh and not like they’ve been pre-made and sat there all day. Our waitress Nazeerah was very helpful and no question was too much for her. She made our visit better and helped me sign up the HD key app. I managed to get 25% off my first bill for signing up and will get queue jump with the HD key for my next visit. Overall we really enjoyed it and will definitely be returning.
K. A.
Fantastic. The Rolls-Royce of desserts places. Chocolate shots were amazing, my cake was warm and gooey, went well with the ice cream and fresh strawberries. It's as good as if not better than the one in Birmingham. Defo worth the trip down.
A. D.
Must visit for people with sweet tooth when they are at Preston. They have taken desserts to another level. Many options. All taste great. The service is quick with a nice and classy decor.
l. b.
Never been to a dessert place like Haute Dolci Wow.
From how they plate up the food, to the service given, you would think you was in a Michelin star. Luke made sure we was looked after and the kids couldn't stop raving about it.
Great atmosphere and i'll definitely be returning to try there Brunch.
M. F.
Great place, great service and ask for Rumana if you want to have the best Spiced Chai.
A. A.
The best service from Jess, it’s always great here !!
R. P.
I visited the Preston branch for the first time last week with a friend, both with our babies for a mum-date. Wonderfully friendly staff and a good choice of food. Luke, who served us, was really lovely, friendly, and very helpful with the babies which was great!! Thank you :)
D. -.
I went last Friday and the American waffles were amazing Teia created me a personal waffle, would definitely recommend will be coming back with my friends.
O.
Nice place but very slow service.. Took over 20 mins to make our order and we were the only ones in the shop!!
S. M.
Lovely desserts,beautiful to look at and eat ! The service is a bit slow but I think that will improve as they get into their stride ,the staff were all very lovely and helpful :we will definitely go back !
K. M.
Went for breakfast with my partner. Awesome vibes and good food. Tried the brunch menu, everything was so tasty.
Highly recommended.
M. P.
Went to haute dolci today. Was given fantastic service by hannah and fazila. 5 stars
H. S.
Amazing place to go for dessert, stunning decor, very good service from all staff. Nazeera in particular was very welcoming and was attentive throughout. Will definitely be visiting again soon. Thank you Haute Dolci.
A. A.
I have just been to Haute dolci it was amazing I loved my chef Ali and waitress Teia she did an amazing job making me feel welcome and helped me with any questions I had. I will definitely come back again for Teia’s amazing service.
J. P.
They had a grate customer service, they were very helpful and patient. The food was lovely and pleasing to the eye. Grate service over all but it was a bit pricey for me.
A. H.
Absolutely loved the desserts great service and amazing staff very thankful for Taha giving amazing recommendations with a wonderful personality definitely will come back for the desserts and my favourite waiter ^^^
A. B.
What a fantastic place with amazing desserts. Tia our server was very attentive and knew the menu well. Will definitely return. 10/10
K. G.
Came to haute dolci with a few of my friends, the waiter with long hair , guess VJ, was extremely polite and really fast with serving and taking the order. Will definitely be back
M. H.
Incredibly chilled vibes with great dessert and even better staff. The manager was so accommodating and very willing to help. Definitely recommend
A. D.
i have been and i was served by a young waitress called teia she was extremely polite and well mannered and really helpful nothing was to much trouble for her
H. R.
Great Customer Service and quality desserts.
A.
An amazing choice of desserts. Best place to go if you’re craving desserts. Service was on point, a special shout out to Nazeerah, for the hospitality shown throughout our time.
j. f.
Visited haute dolci on Saturday, despite the rush Vijay went an extra mile to recommend us with what was the best, the first time since i ordered so much dessert, thanks to him
O.
Food was really good, the lovely girl who served us Teia was extremely helpful and friendly, great customer skills. Would go back again definitely!
K. t.
Very elegant looking, pleasant staff & a large choice of delicious desserts. On the other hand it is a little on the expensive side & even just having one desert can be a little sickly but perhaps that's just me.
F. M.
I love the dessert and they were so busy that people were queueing up outside to go
D. K.
After such an awful experience from a different dessert place (indulge) I was very reluctant to even try a different one.
I am so glad I did! The waffles are to die for🤤 amazing!
The staff are friendly and very welcoming. Good portion sizes too. We'll be back!
R. S.
nice atmosphere, great service, delicious lemon cheesecake
Y. U.
Great service, food was delicious and came very quick thanks to Hannah’s service
r. a.
Visited recently & was served by Teia who was lovely and so helpful! Dessert was nice. Will definitely be back soon
R. A.
I have had the best time at haute dolci tonight with my friends, Teia was my waitress and she was fantastic, I’ve had the best customer service ever and will definitely come back to see teia and have the American waffles.
A. B.
Haute Dolci is always a delight, overall the customer service is superb.
A special mention for Nazeera, she really goes above and beyond to make sure every customer is looked after :)
J. T.
Great deserts with a huge variety to choose from. Fairly expensive but lovely as a special treat once in a while
d. t. G.
Like the service and Vijay' customer service was excellent. He helped me in ordering the best items. Should be rewarded for his commendable work.
A. D.
I had the best experience ever and my waitress Teia was amazing, she helped us with the menu and helped me on my date, I would definitely come back again for Teia.
J. “. B.
Amazing food and stunning service, worth every penny
A.
10/10 desserts
Never too sweet, perfect amount of sugar
Friendly staff
Aqib with world class service
A. B.
Phoenix was amazing. Best customer service with a smile. Thankyou
M. P.
Stunning top class dessert restaurant , great atmosphere lovely staff and so much choice the food was extremely well presented and tasted fantastic will definitely be back
S. S.
Love going to Haute Dolci for dessert. The new decor is stunning and desserts were just as good. Staff are very nice and a thankyou to Nazeera for the service when we went. Thankyou Haute Dolci.
E. K.
The best place in Preston. Excellent desserts .
Y. F.
V friendly and warm experience. Thank you to Romana for helping us celebrate our dyslexic friends birthday
S. M.
I had a absolutely great dessert here and my server tia was lovely and very helpful👍🍰
H. S.
Great service by waiter Elisha in the Preston branch! Gave good recommendations and was always smiling. Definitely would return here again.
R.
desserts were really nice great service from hannah
V. M.
I was at haute dolci with my freinds and it was amazing. Abdul, Vijay, and Aniket were amazing and they added to the wonderful experience. We will definitely be back!!!!
H. B.
Really enjoyed the food and service here, especially our waitress Teia who was very attentive and made the experience enjoyable.
L. G.
Absolutely loved it here! Was served by Teia - she was very helpful and lovely. Will definitely be back here soon
Z. A.
Great options however staff did not have much information on the coffee served. The location is ideal as close the Harris museum.
E. F. M. I.
Was so good to visit there, the ambience and the service especially. We were served by Mohit, the guy was so focused with his work and behaved nicely. Eager to visit again.
c. M.
Absolutely delicious desserts and drinks, the perfect place to go for any occasion.
A.
Service was exceptional, Hannah in particular took our order quickly, precisely and was all round lovely 😊 great experience
R. S.
Amazing food and amazing service by Vijay who was hosting us tonight when upstairs was closed he offered to allow us to stay for longer which made the experience even more memorable.
E. C.
Dessert was amazing and Teia was a lovely waitress, really helpful, definitely will be back.
A. K.
This place is always consistent, the desserts are made to high quality friends and family friendly, as the place get very busy book in advance for a table
M. P.
Dessert was 10/10. Hannah was very helpful and and polite. Will definitely be coming again
a. i.
Excellent service the minute I walked in especially from Taha he is an exceptional worker and treated me and my friends very nicely.
J. J.
Went here on Tuesday for my mums birthday and the bar tender was extremely helpful in helping to chose what to get, amazing service!!
A. W.
Great place to go, my family love it, food a little on the sweet side for my taste, but who am I? Only the guy that pays 🤣🤣
u. q.
Excellent, quality of desserts is simply on another level. A lot of variety and the place has a great atmosphere.
N. C.
I was at haute dolci last week and teia was my waitress, I had amazing service and she was very funny.
M. W.
Great food, especially service. We were served by Teia who was excellent and very welcoming.
A. A.
Excellent customer service from Hannah and highly recommend the dessert ‘an offer she can’t refuse’
I. R.
Brilliant staff as always! Amazing interior, hats off on the refurbish, look very classy! Shoutout to Nazira for making it extra special!
l. 2.
really enjoyed the desserts, thankyou to nazeerah and hannah for the good service
J. W.
Mega waffles, will definitely be back for more!
I. P.
Food was very good and service from Hannah was very good
C. G.
Very nice people, comfortable and light. Daughters said the desserts were superb. I had a spiced chai which was excellent. Not hugely expensive. I'd recommend to anyone and would visit again quite happily when accompanied by people with a sweet tooth.
D. B.
Absolutely amazing desserts and lovely staff. Made to feel welcome from the second we walked in and looked after very well throughout our visit. Really enjoyed going here and will definitely be returning.
R. P.
Modern place with some of the best deserts. The brownies, waffles and crepe’s are amazing, cookie dough is okay. The menu is a little hard to read but the friendly and helpful staff are there to give suggestions and help you through the menu. Staff always have a smile on their faces and the quality of the food is always the same 9 times out of 10
S. S.
We thoroughly enjoyed the food. The service was much better tonight (service is normally not too good in my experience) so because of that it's definitely a 5 star this time.
The Belgian chocolate sauce is quality is much higher than kaspas.
M. v. E.
OMG Amazing. We ate in silence. Superb.
M. F.
the manager is so kind and excellent service
J. P.
First time visiting Heavenly Desserts and I would highly recommend! The desserts looked and tasted amazing, I had the I’ll have what she’s having and it was the best waffle I’ve ever had. I was so impressed by the service we was given also, with Luke helping to explain the menu and always going the extra mile to help wherever possible.
I. M.
Brilliant service and the team were extremely helpful. Thanks to the managers, Yasin and Luke.
“Doing a great job!”
G. S.
great idea, great looking place, great vibe. menu is good but UHT squirt cream it naff and to add insult to injury they charge extra for it. they sold me old dried up old cheese cake. coffee didn't arrive until I asked twice then and only then did the waitress order it with another member of staff. however the other members of the party said their' s was lovely. lucky them.
R. R.
Great ambience and good customer service..
M. A.
Great dessert choices and perfect customer service with fancy decor... but super exaggerated menu needs work so we always use the build your own page. Belgian waffle with its hint of cinnamon is my favourite with their coconut gelato.
C. “. R.
Service can sometimes be a little confusing. But this doesn't detract on how good the desserts are! Pricey but my god if you like cakes and sweet pastry's then you will love it. It's always busy and there is normally a wait to be seated and a que for the takeout option. Really good though
L. M.
Everytime I come in for a takeout teia always knows which is the best on the menu and helps me decide if I’m unsure.
H. S.
Is anyone else like me and sick of visiting a dessert place for them to say 'sorry no crepes today as the machine is broken?' I'm sorry but you don't even sound convincing. That's all I have to say on this one.
M. P.
Vijay’s service was absolutely bang on alongside the desserts being amazing 10/10
L. D.
Lovely enjoyed every minute will definitely go back
A. M.
We thought we would try here as we had been to kapas. It's nice the female staff are professional. Felt like we were putting the Male staff out when we asked for more time to decide what to eat. His face said it all. Desserts were very nice and quiet place. Kapas is more child friendly and waffles are bigger but heavenly desserts still nice maybe be more welcoming. Female girl was.
S. C.
Who hasn't been yet? It's worth the price tag, Had the Richest most creamiest white hot chocolate in my Life, the first sip had me (have that first before you delve into your dessert) , Check it sometime it's pretty good. Parking is around the same block so no need to worry about parking
J. G. J.
Really well laid out place and the desserts are tasty too
A. B.
First time going to this place. There were always massive queues outside so decided to go. Dessert was amazing. Had a chocolate brownie with ice cream. Would totally recommend and woukd go again of course.
A. R.
The best place for desert.Must visit.
A. S.
I come to heavenly desserts nearly every week and I've never had a bad experience. From the waffles to the fudge cake to the milkshakes, everything is excellent. Thanks to Luke, Jan and all the staff at Heavenly Desserts.
A. D.
Nice place
Good service
Reasonable desserts. Waffles are nice
I got the sticky toffe pudding, I have had better. Custard was from the carton and tasted fake.
g. c.
dessert was really nice and amazing customer table service from hannah.S
M. A.
Mohit was very helpful and patient even though it took quite to make a final decision from so many delicious option from the menu
A. R.
I was served by Grace and she was absolutely great. She definitely added to my experience and the staff is great overall.
P. S.
Great treat for us all this evening, Heavenly Desserts are just what they say. They had an extensive choice of desserts, all served in a quality establishment with brilliant customer service, and even though this was our first visit we'll definitly return for more.
Quality food, high standard premises and excellent customer service. Definitly recommended!
J. C.
Love this place, its relatively expensive in reality for what it is but unbeaten for me for consistent quality and quality of service 😊
h. t.
Had my food within 5 minutes thanks to Hannah’s quick and excellent service.
K. B. S. R. E.
Deliciousness on a plate, several of us had, “I’m having what she’s having! “ A waffle with strawberries and chocolate syrup topped with a scoop of vanilla gelato... we felt like we were at a desert competition and we ate the best desert ever! We will definitely will go there again when we are visiting Preston, UK 🇬🇧 in the near future.
S. E.
Teia was amazing!! Really good customer service and amazing desserts 🥰
u. M.
great recommendation of the nutella milk cake from hanah… will get it every time now!
N. T.
Nice. Good location, with parking after 7pm. Friendly service. Bit pricey but considering the desserts are very rich and filling, a visit here would be instead of a meal out or after a very light meal. We ordered 4 items between 5 of us and were struggling to finish and passing around!
E. D.
I have ordered the past few months and it used to be really good. I have since come to see that the past 3-4 times I've ordered, it's come without strawberry in the Obsession or it's come messed up looking like it's been in a washing machine 10 times. Just ordered two Obsessions and ones come with no strawberrys and no ice cream and the other is all over the place.... Really disappointing
H. W.
Great desert with a friendly staff. My favorite in Preston so far.
A. S.
Amazing place. Amazing staff and amazing food. Thanks guys
S. V.
Went in to the preston branch this afternoon with my son, neice and sister. We were served by a lovely young lady called Jade and the service we received from her was exceptional. Very friendly, service with a smile, lovely with the kids too! I've been many times and dont usually leave reviews but had to after today's wonderful visit as we don't get that many people who believe in customer hospitality!! Please do pass on our gratitude to her!☺️
I. K.
A classy dessert place with very nice deco, trendy looking staff and of course very tasty desserts. The seating is spacious with plenty of tables with a view of the old gigantic Harris building opposite the road. Would definitely come again.
H. B.
Nazeerah gave some quick service and I’m the regular customer here
Z. M.
Hannahs service was excellent. Desserts were delicious.
P. L.
Very nice made desserts but way to sweet for my personal taste. Ice creams were to sweet and especially wafers i would prefer without sugar to balans sweetness of chocolate and dressing. But i have good time.
B. K.
Some of the best desserts I’ve ever tasted, with an excellent range too! Interior is absolutely beautiful very modern and trendy, comfortable seating and great customer service thanks to the nice and friendly staff, and surprisingly reasonable well priced, good for going with a few friends over the weekend for a little meetup after doing some shopping.
A.
Excellent experience. Been wanting to go for years, finally got the chance and I must say it was well worth it. From the service to the taste of the Desserts everything was 5 Star. I will definitely return. The Crepes are a must!
N. K.
Lack of customer service.
Had to wait 15 minutes to be sat, just would have been better if we were kept in the loop.
The desserts don't dissapoint however. Would recommend.
B. B.
Fantastic range of desserts made with fresh fruit, cake, chocolate and ice cream. What's not to like? Conveniently located in the Miller Arcade in Preston town centre, it stays open late for those who want to meet somewhere other than a pub.
A.
Desserts here were absolutely amazing as always and the location is quite good. The only thing I don't like is I feel the service here is not great, particularly compared to other heavenly desserts branches in other cities.
T. S.
Delicious food, polite waiter, professional.
L. R.
Great service with a smile, the deserts and milkshake were delicious. Never had a bad experience the waitress was very friendly and so were the staff making the deserts. Would recommend
E. Y.
10/10 service from this place especially from a guy called Vijay always checking up on us and I’ll be back again thanks to him 👍
?.
Love this place. A great choice of desserts ranging from waffles to crepes to ice creams to hot drinks. Love their vanilla tea and chocolate shots. Nice for am evening out. Great interior and atmosphere.
M. v. E.
This is an amazing dessert restaurant. A massive choice to suit every taste. Not cheap but worth every penny. I will be going again. Loved it. Excellent service.
F. N.
It was heaven! Little rushy on Sunday but enjoyed the waiting and then the desserts. Staff is very friendly. Had delicious cookie dough and waffles 😋...worth going!!🤠...
K. M.
not much options for people who are lactose intolerant, no soya milk so could not have a brew,no dairy free ice creams, so just went for a mocktail. apart from that, clean place, staff seem ok, but seem very distance not once had a smile from any of them, and my friend was paying and talked about the weather and she was just ignored by the guy behind the till. since customers keep you in a job, you would hope for some effort. we said thank you for there serves but we never got a thanks or a good bye back. I personally wont be back.
A. A.
Excellent service from Rumaanah, very friendly and well-mannered
S. a.
Thanks to Luke and everyone at Heavenly Desserts for our amazing desserts and service. We cam for my Mum's 50th and she absolutely loved it. We will definitely be back.
H. P.
Excellent customer service received from Mohit and all friendly staff. Good quality desserts.
A.
Heavenly is a good place to sit and have desserts however their service is very slow even when no one is here it still takes them ages to make desserts. Sometimes their tone is rude because they are familiar with us as we are regular customers
A. P.
Lovely place, wide dessert menu. Re-enable prices, just some portions a little big bit could take away.
Y. P.
desserts are always delicious great service from hannah
H. C.
Heavenly desserts has a large range of desserts to choose from and they are very big so you definitely get your money's worth. They also do a range of hot drinks. I would highly recommend the spice chai tea
I. B.
Exellent food and the service from teia and made the experience very enjoyable
H. h.
Good service from mohit and hannah very kind and good food overall g
c. m.
Very nice high quality desserts
A. l.
Says it in the name. Everything was lovely, especially with the discount. Vanilla chai is a must try! It can get very busy in the evenings so plan ahead.
M. M.
Amazing dessert place! There was a slight mix up with our order however the manager gave us free shots!! By far one of the best dessert places in preston and they are opening in Lytham!
W. D.
Served by Teia service was amazing, definitely be back.
M. J.
AMAZING! Awsome desserts at reasonable prices. Extensive menu and a choice of drinks located in the centre of Preston. One hint of advice though don't eat before you go here as you will not be able to move when your finished!!!!!
M. F.
Delicious desserts, pleasant surroundings
s. p.
great desserts and good service from hannah
B. B.
Ah...this place is just heavenly. Great service. Good desert. I love the Belgian waffle with basic vanilla Ice Cream with chocolate sauce plus strawberries and bananas and raspberries...Mmmmmmm.
A. x.
Food is very good quality but it is very expensive for what you are getting.
j.
For the price you're paying you expect something sensational. Between £4-8 for a dessert of cake or waffle and ice cream and what you get is nothing extraordinary.
The profit margins of these places you'd expect a lot more.
J. V.
Great ice cream, amazing service from Teia
J. P.
Amazing dessert, fairly priced for what you get. Amazing customer service from Hamza. Made me feel really welcome and will definately be back. Would recommend 100%.
N. H.
Had a few issues with waiting times however it seemed as if the majority of the staff were still learning. The desserts are amazing, I would definitely recommend for chocolate addicts!
F. A. J.
Such a great place to have drssert. All of the items are so tasty. Atmosphere is great and comfortable. Decoration is very nice and price are reasonable.
F. P.
Need a membership at this place! Must be over our 50th visit and we've never had something negative to say. Hussain, Abu, John and Luke always make us feel so welcome and make sure they can do anything to help us.
m. l.
This place is just as the name describes! Amazing deserts, not too expensive, and reasonably quick service for takeaway. I never eat in as it is too crowded.
d. d.
I haven't been there yet but lots of my friend loved it so that's y i give 5* when i get there will give 7* if im impressed.
M. S.
Very long wait even they don't have proper place for delivery driver for wait. No one give us proper information about the food . No time frame . They never call us when food is ready
R. S.
Really great drinks! Teia was amazing!
H. P.
Was fairly busy and a bit pricey but nice friendly staff. The tea went down well along with the desserts.. Worth a try
R. S.
Great selection of desserts at good prices. I went for the cookie dough. Unfortunately was too chocolatey for me but I appreciate the concept
D. M.
Always a fan. Very high quality desserts. Little bit expensive but with the great food and service, you get what you pay for.
S.
Beautiful decor, delicious food. The waiting list to be seated and get in is outrageously long. Best to book in advance.
N. M.
Dessert was brilliant, service was amazing from Hannah
I. P.
Nice desserts, clean and generally good customer service. However waiting times can be very long when the place getsbusy.
S. L.
Tasted good, came out quickly. Staff very nice and helpful.
a. b.
Food is great me and my daughter loved it. Great service from Hasim. All the staff are very frienly. Clean and welcoming. Will return.
N. A.
Amazing desserts with great staff to help you choose through a wide selection of delicious items to try. I would definitely recommend this to anyone
N. I.
These guys have really taken the dessert game to the next level. The desserts were delicious. The service was excellent.
R. B.
We had excellent service from nazeerah
M. S.
Great if you are a first time visitor but they need to do something different to the numerous other dessert venues in the area.
M. P.
Great service and hospitality by hanna
A. A.
Amazing place with a great atmosphere. The only downside was that they mixed up one of the orders so we had to wait around 40 minutes for the dish
n. w.
Amazing no words to explain
J. N. (.
Average desserts. More about presentation this place. It's a bit pricey for what it is but some good combinations available. Service could be better at times.
E. D.
Came all the way from sunny Blackpool and it was so worth it! Our waiter Luke and the young lady who i think was the manager looked after us so well.
M. M.
Great service by teia and great dessert
L. H.
Food is lovely but the service isn't great. The menu's and bathroom are not covid appropriate at all.
D. M.
Absolutely unbelievable! Next level service from a good team, nice looking gaff, can't wait to go back. I'll try to make sure it's not midnight next time #TopMarks
S. V.
Always the best flavour and most appealing to look at. Unmatched in desserts. Beautiful building and professional staff.
T. S.
Nice food. Not a perfect rating because I was given the wrong ice cream. They promptly corrected this when notified
A. R.
Great dessert and fantastic service
S. B.
Below I have read of insects in food, assault and dirty cutlery. I did not experience this. However, I did experience the menu being confusing/daunting. Also when my friend was asking which was the cheapest, the man pointed to the most expensive.
J. P.
If u live dessert you have to go here a lively clean venue with friendly helpful staff, does get busy but worth a short wait.
m. w.
Deserts are literally to die for, such beautiful creations served in a modern clean contemporary setting. Highly recommend.
D. S.
takeaway..very delicious desserts
S. H.
Amazing desserts and excellent service, especially from hamzah who was very friendly and helpful throughout.
C. O.
Delicious and filling.... great service to 😍😊
P. R.
Its nice place to have dessert but waiting time is longer especially during weekends avoid this place
G. A.
Delicious banoffee waffles and coffee! The menu is confusing, so many options, high quality, attentive staff and good value for money.
A. G.
Great service and yummy desserts, coffee was nice but wasn't anything special
O. T.
Superb range of desserts, open till late some nights 1am. Will definitely be visiting this place again.
P. D.
Amazing service and lovely food! Highly recommend for anyone who wants to treat themselves!
A. J.
Fantastic service and food a special thanks to the staff Abu Jahangir and especially illyas who really looked after me and my kids even gave a free crepe thanks illyas
A. R.
The best service by Nazeerah! Thank you so much
I. A.
Amazing desserts... never had such a gorgeous gelato before and the place is beautiful, very modern
W. I.
Very busy, they sell all desserts, ice creams and the most amazing spiced tea.
J.
Fantastic customer service every time, no matter what you order it never seems to disappoint
S. S.
Mouthwatering deserts!!🤤
U. B.
One of the best dessert places I have ever been to. Who knew Preston had a good side?
t. w. b.
Lovely menu and food. Staff and management very polite and helpful. Very welcoming environment
R. A.
Teia made the experience lovely x
T. F.
Huge variety of deserts. Contemporary, modern venue. If you like deserts well worth a visit.
U. F.
Really fresh waffles and a good selection of topping, and the milkshake was quality, great service enjoyable.
a. m.
Great place especially if you have a sweet tooth, to be honest the only reason didn't score it 5 stars was the menu was a little bit confusing and a bit daunting.
A. F.
Great food but a tad pricey. Slightly more expensive than Kaspes but a better service and a more restraunt feel.
L. J.
A lot of choice and really nice food. Service can be a little slow but they are getting better.
A. (.
Great food just a long wait ended up getting a take out as no space I side.
M. J.
Had Spice chai with cookie dough desert was awesome very friendly and helpful staff beautiful atmosphere would highly recommend
E. E.
Good food, nice place. A little cold though and a tad bit pricey but it's an overall great place.
U. q.
Excellent presentation and taste. Great service as well. Really enjoyed with family
J. A.
This place is awesome.. the only problem is the waiting time as a customer but it comes to show how great this place is.. it's always full!
A.
Amazing service from Nazeerah, as always! 10/10 😃
N. B.
Always busy and most times you have to queue outside if you visit on the weekend but it's the best dessert place in preston!
E. H.
It's amazing! Big waffles, really good milkshakes and full of fruit too
s. b.
Think I found a slice of heaven on earth, or maybe 2 or 3 but who's counting. Visit Preston especially for these desserts
y. p.
Supper service and staff are very helpful and friendly
Ice-cream out standing price very reasonable Love it
A. J.
Really enjoyed our visit tonight 16 March, lovely staff, lovely deserts.10 out of 10.
G. A.
Lovely place. We came on a busy Saturday and still received 5 star service from Luke
S. H.
Huge deserts.....very sweet for my liking but good service and very nice place.
T. A.
Great, was busy but didn't have to wait long to get a table
F. S.
Food was great and great service from Hannah
R. T.
Loved the choice of desserts, not the cheapest of places in my opinion.
M. P.
Brilliant.
Sweet ending to a lovely day.👌
Thankyou to the team for excellent Experience.
D. W.
Teia was ace, great service
b. v.
Amazing service and beautiful food.Great place coming for desserts.
S.
Service too slow!
M.
Good deserts, clean area.. well priced considering it fills you up like a full meal.
K. W.
Absolutely heavenly Desserts indulgent but worth it Absolutely to die for be coming again
L. H.
So tasty, grown up pudding house. Perfect
E. G.
Best strawberry sundae going and the staff are lovely and a great laugh
U. N.
Hannah was great excellent service
A. A.
Deserts are very good and you can make your own waffle!!
N.
Was amazing staff are really nice and food was amazing !
A. P. M.
Very, very, very good desserts, always busy mainly in the evening, very nice staff
I. S.
The food is so good here I loved visiting it.
S. K.
Amazing. But expect a wait.
S. L.
Top Spiced Chai
R.
Desserts are sinply amazing. Bit pricey but well worth the money
T. A.
Pricey but great desserts! Sugar-overload with good customer service 👌
A. S.
Really nice place to eat amazing deserts! Great staff
l. t.
Fab friendly staff. Amazing cookie dough dessert
S. m.
Quality service and dessert 😀😀😀
a. k.
Rumanah was very helpful
A. S.
Best desserts hands down. Excellent customer service.
H. W.
Great, friendly service and the quality of food was high standard
C. O. g.
Friendly staff great desserts
T. I.
Really good selections of tea and the build your own sundaes are to die for.
A. K.
Amazing service by Nazeera at the Preston branch!!!
s. w.
Delicious. Big portions so could if had no tea! 😁
J. F.
Amazing service, and consistently quality desserts!
K. H.
Very nice deserts, staff helpful and polite. Although nice it's expensive.
M. L. (. t. G.
Great desserts, top end of the price range though
S. C.
The strawberry ice-cream is quite nice.
F. Z.
It was a very posh place with delicious desserts, however it was a bit noisy.
S. N.
I will be honest it is actually the nicest desert I have ever had!
Q. A.
Nice desserts but expensive and slow service
A. O. B.
So far the best dessert place on town
S. A.
Wonderfull place the staff were very helpfully. Definitely will be returning!
S. R.
Nice place and surrounding, with some good dessert choices
N. A.
Nice desserts and excellent service
D. T.
Dosserts are indeed heavenly. The perfect couple was divine
L. H.
Very nice desserts. Tad pricey tho.
A. a.
nazeerah patterned it nicely
s. s.
Fast service & great selection of desserts on offer!
G. F.
First time visit. Very nice place will return.
A. B.
Nice desserts but didnt have what i wanted
S. A.
Amazing!