Reviews of Flock. (Insurance Broker) in London (London).

Flock

27 Reviews

26 Comments

Insurance broker

Insurance company

8 Devonshire Square, London EC2M 4PL, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Flock, Insurance broker in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Flock

Sunday

Closed

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

Closed

Reviews of Flock

R. K. H. S.

I'm a surveyor and wanted to start conducting drone roof surveys. I called Flock as I wasn't sure exactly what cover I needed, they were busy but I got a call back within minutes from Emily who was very efficient and helpful. She suggested a level of cover that was exactly right and I will be recommending Flock to any colleagues who ask, mostly due to my experience dealing with her. Thanks Emily.

A. M.

Great company that offers easy to use hobbyist and commercial drone insurance. I use Flock for all my commercial drone operations, so far touch wood I've never had to make a claim but it seems fairly straightforward to do through the app should I ever need to. I've recommended Flock to so many other drone pilots and I will carry on doing so!

J. W.

Since acquiring my PfCO in 2018 I have been using Flock Drone Insurance as my only avenue for insurance cover. I find their app very easy and quick to use, within a minute or two you have your cover there on the app / email inbox. Amazing! Today I have had to renew my Operations Manual and have had amazing customer service through their online chat, very responsive (Reiss-Rene Niles in particular) and cover all bases first time. I had my new cover letter emailed to me as I was having iPhone issues. Many thanks for your continued support Flock, and look forward to using you again and again!

J. D.

Flock provides an excellent service for both hobbyist and professional drone operators. The availability together with flexibility to adjust the technical content of the cover required, whether flying by the hour, month or year, makes it the perfect choice for me personally! Professional advice and help is readily available, and my experiences with Flock leave me with the feeling that I am dealing with a very professional organisation, who value their clients !

S. G.

I LOVE Flock's drone insurance service!! I use their PAYG insurance as I only have a handful of drone shoots so it's perfect rather than paying £100s upfront. They even provide an insurance cover note incase anyone requires which is great! Setting up the insurance through the app is breeze, just a few clients and I'm all set. highly recommend them!

T. H.

I have used flock for my professional drone flying, and is sis o easy to use the app. When I first started with Flock their team were friendly and helpful. I would advise all commercial pilots to use Flock.

W. M.

Have found Flock cover to be great. I had put in place annual cover and within one week had to make a claim. Having never made an insurance claim before I was quite nervous, but the team at flock kept checking how the process was going and it was all straightforward. Great customer service. Will be using again in the future.

J. J.

Ive only had positive experiences dealing with Flock. Great customer service and very flexible coverage. I also had to go through their claims process recently for a broken lens and it was quick and easy! Highly recommended

J. D.

Flock is fantastic for drone insurance. I fly commercial (PfCO) in the UK. Fast response to enquiries, no call centres and a great easy to use mobile app.

G. G.

Flock is awesome for drone insurance. I fly both commercial (PfCO) and hobby drone flights in the UK, but I found annual drone insurance policies to be both restrictive and expensive. Flock is great because it costs zero when you're not using it, and when you are using it you can insure just about any flight, anywhere, any time (within Drone Code / CAA limits). If you have a client that insists on £10M P/L cover? No problem. Need to fly in a congested city centre (and have the right permissions)? No problem. But the thing I love most is the fast, human response to enquiries. No call centres, no endless queues, just fast, expert advice. Like when one of my clients insisted on being a named party on the insurance certificate. One quick message to Flock and it was sorted -- new cover note issued within 10 minutes! I'm a huge fan of Flock.

Flock gave me excellent service and where very supportive when a made a slight error on my application. I will definitely use them again. Pete

S. N.

I’ve been using Flock for about 6 months and I’ve found them so easy to communicate with and very helpful, no issue is a problem for them. I highly recommend.

S. L.

Thanks Flock for your help in the insurance for drone cover. The team were very helpful and polite. They covered my needs quickly and effciantly

P. L.

I use Flock but I do not know how good they are in the event of a claim. I have read that they do not pay out easily but luckily I have yet to be in that position.

L. W.

I am not a fan of the new application as things that made the old app good for me to use are gone i.e. putting in a grid ref and saving all your crafts have gone. I hope they will return in the future.