Reviews of Plum Underwriting Ltd. (Insurance Broker) in London (London).
Plum Underwriting Ltd
Boundary House, 7-17 Jewry St, London EC3N 2HP, United Kingdom
Description
Information of Plum Underwriting Ltd, Insurance broker in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Plum Underwriting Ltd
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
Closed
Reviews of Plum Underwriting Ltd
S. A.I had my first major house insurance claim following a house fire in June and really cannot fault Plum Underwriting at all. Although the work has taken some time, this has not been excessive. Payments have been prompt and the appointed loss adjuster has been very fair. I've had no wrangling over any aspects of the claim and all staff have been helpful and very responsive. From speaking to contractors and friends with far more experience of insurance claims than I, I can see that I have been very lucky to have been insured with this company and I highly recommend them.
J. G.You only find out how good your insurance is when you have to make a claim. We had to make a claim and we found out that Plum were efficient dealing with the claim quickly and sympathetically. Thank you Natalie and everyone at Plum.
I. R.First time I have used Plum Underwriting. A wonderful lady Victoria Sampford dealt with and 'owned' my claim from start to finish. She dealt with all my queries very quickly and efficiently while not forgetting to be human. In a nutshell, she was absolutely brilliant.
L. S.My overall satisfaction was marred by a significant delay early in the process due to the assessor failing to contact the managing agent to arrange access to the property on the pre arranged date. He failed to notify anyone that he had not attended the property on the agreed date. No one seemed to know what was happening, the company kept advising that they were awaiting his report. This delayed the entire process by around a month. Once this issue was resolved everything proceeded smoothly.
v. b.Having suffered a flood from a leaking shower I was pleased to deal with Plum insurance services - through whom I received courteous and professional help and assistance throughout the claim process.
Thank you all so much - VB
P. B.Claim promptly acknowledged. Great communications during the process of getting quotes for the work. Very prompt agreement to pay based on the best quote. Payment slightly delayed in clearing, but again good communication.
R. B.The team who dealt with my claim were really efficient. Emails were responded to within a day or so and I got the impression they were not minded to quibble. All in all a very good experience.
D. S.Customer service was good and easy to deal with, but ultimately I decided not to pursue my claim for when I had a leak as i felt the repair costs were negligible as there was a £250 excess on my policy
t. s.More than 5 stars , Without doubt the best there is and second to none . What a brilliant professional company, I can't praise them enough for all their help. I must single out Natalie for some additional praise , cant thank you enough .
L. J.I had a reasonably quick response to my phone call, and was pleased to speak to someone who endeavoured to understand my situation. My claim was put into action quickly too - a great relief.
H. W.Fantastic insurer, great service, great staff, great product.
I would recommend Plum Underwriting to anyone, their ability to offer the most flexible policies is outstanding.
i. f.I have had a 5 star experience with Brian the claims handler, he is efficient and gets the job done. Thanks once again
R. F.Excellent and efficient claims process (insurance bought through Lycetts), many thanks!
J. G.Our claim was handled courteously, efficiently, satisfactorily — and more importantly, promptly.
A. T.Everything was handled very professionally and matters dealt with without delay. Thank you.
J. W.Very helpful and very efficient
F. F.Fabulous communication, efficient and professional , polite staff. Excellent service
A. D.Easy and quick service,polite staff ,high recommend-thank you
K. D.A very efficient and satisfactory experience. Thank you.
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