Reviews of Caspian Insurance. (Insurance Broker) in Manchester (Greater Manchester).
Caspian Insurance
Norfolk House, 7 Norfolk St, Manchester M2 1DW, United Kingdom
Description
Information of Caspian Insurance, Insurance broker in Manchester (Greater Manchester)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Caspian Insurance
Sunday
Closed
Monday
9am–8pm
Tuesday
9am–8pm
Wednesday
9am–8pm
Thursday
9am–8pm
Friday
9am–1pm
Saturday
Closed
Reviews of Caspian Insurance
S. P.
Exceptional service I received from Lewis Moore. I was over the moon with the service I received from Lewis Moore. The best customer service I ever received. He understood my requirements and helped me to find the right policy from the right company at the right price. exactly how I wanted my policy should be. I had no second thought and bought the policy right away. I'm feeling very happy and relieved after buying the policy thinking of my children are safer now. I'm so grateful to you Lewis. No pressure, Very knowledgeable, and demonstrated thoroughly. When I don't understand the questions he explained everything to me happily. Couldn't have asked for a better service.Brilliant service from Lewis. Thank you very much, Lewis.5 star service (should give you a million stars for the fantastic service) Stay safe!
R.
So I got a call from Caspian Insurance today after applying online after seeing an advert by polly.co.uk. At first I spoke to Ben who was really polite & friendly he then passed me on to his colleague who could be of more help. Ish was really friendly, polite & he gave me great information I felt really comfortable talking to him & he put my mind at ease. I am now set up with a policy & so is my husband I feel like a weight has been lifted now that I know my husband & children will be okay financially if something was to happen to me (touch wood) & the same if something happened to my husband (touch wood again🤞). My policy also covers me for health problems which is great as I suffer from a bad back it's good to know that if I go into hospital I'll get a payout from my policy. Thank you so much for your help Ish & for the delightful conversation I appreciate it take care. Rachel 😊
S. P.
Great service from Nathan Smith who got my life insurance sorted for me. I spoke to Nathan over two days and he was so helpful, friendly and knowledgeable. I wasn't happy with my old life insurance policy and Nathan helped me find the best one for my circumstances. I now have peace of mind for myself and my children's future. Thanks Nathan, it was a pleasure speaking to you.
L. B.
Jason at Caspian helped me sort out life insurance for my family and I. I could not be happier with the service I received from everyone I spoke to at Caspian. Jason explained everything in an easy to understand manner and was friendly and supportive through the whole process which was quick and easy to complete. I would highly recommend to a friend or colleague.
S. D.
Fantastic! Spoke to Nathan Smith and he was great. Didn’t have a clue what I was after or how much etc and he very patiently went through it all with me to find what I needed. Working in Customer Service myself and knowing how it can wear you down sometimes it was nice to find someone who gave great service whilst still able to be down to earth and have a laugh. Keep doing what you’re doing, Caspian you have a proper asset! Thank-you!
L. T.
Life insurance is usually quite a daunting task but thanks to the lovely Jason it was a very easy process.
I have been putting it off for months so glad my husband and i are now covered.
Jason was very kind, personable, knowledgeable and gave lots of good advice.
K. R.
Wow in a situation that I have come across in the last 4 weeks Jason has given me hope. Very friendly, understanding and tolerant (my 15yr son kept ringing me)
I should have taken insurance out sooner but never to late and at a great price. Even better my son is now covered.
I wish you all the luck and for the safe delivery of your baby!
Thank you for your help and making it so easy without loads of boring questions :)
D. B.
Spent nearly an hour and a half on the phone to Jason Jones at Caspian Insurance today and he could not do enough to help me. I can now rest easy knowing that my family are insured and protected. Also have direct contact details to deal with Jason again if there are any issues. He made the whole progress easy, and even i understood all that he told me. Many thanks for the great service.
O. T.
I woke up and decided today was the day to get my life insurance sorted. Came across an ad on a social media site, filled in a few details and shortly after I received a phone call from Caspian, spoke to a guy named Ben who took some more details from me and then forwarded me on to his colleague. Long story short I’ve got a great package sorted out for me and my two children, courtesy of Jason. Great guy. He made the process quick and easy. We spoke about other things to help build a great rappor, not at all a depressing conversation, loads of laughs in between to help left the mood for such a serious matter. Not depressing and doubtful like I had presumed it would have been and it wasn’t as costly as I had imagined either.
Very happy with the start of my day.
I will definitely be in touch if I have any questions or thoughts regarding my policy.
Thanks Jason [Caspian]
C. M.
If I could award Jason 10 stars, I would! He's so friendly and easy to talk to, as well as remaining professional. He shows real empathy and it's obvious that he wants the best deal available to cater to your individual needs and personal circumstances.
I only contacted them to get a quote but ended up taking out the policies because he saved me £40 a month!!
Thank-you Jason.
Claire from Belfast.
S. H.
My husband and I have recently set up life insurance with Caspian and I'd recommend them to anyone. Nathan Smith was really helpful and understanding and the complete opposite of a pushy salesman. His concerns were about getting us the best amount of cover for an affordable premium - not simply getting us to sign up for as much as he could get us to. This approach was really refreshing and I'm really happy with the service we received.
E. H.
Very pleased with the service I received from Caspian insurance. Jason went through everything with me step by step and made it easy to understand what type of insurance we needed for our family. Jason was very easy to chat with and did not push anything on me and got us the best deal. Thanks!
L. G.
I was over the moon with the service I received from Jason. He was so understanding about my situation and it was like talking to a friend,although he was extremely professional.
You should be so proud as most insurance companies are so cold and probably don't get as many good reviews.
Absolutely brilliant company and will recommend to everyone I know.
Thank you Jason
Regards
Lynn
R. W.
Received the best customer service!
Nathan Smith led me through my options at ease and made sure I got the best deal for my little family. Truly kept my spirits high with laughter. Need a bit of cheer when arranging something so serious! Thank you for your great service!
I. M.
Sorting my life insurance has been one of those things which although I knew I needed to do, was not something I could ever find the time to do. Thankfully Jason at Caspian Insurance has very helpful and talked me through the options and settled upon the best policies to meet my needs. Consequently, I now have approximately 1.5x the cover I did previously, at only a very small price increase, which I feel to be very worthwhile. In all it has taken only about 1 hour of my time and saved me hours and hours of further online research. Would recommend both Caspian and Jason.
K. S.
Spent the last hour on the phone with Christopher Li, honestly, what a lovely decent guy who knew his stuff. I am over the moon with the the policy I have taken out, the peace of mind it has given me for my children’s future and the fantastic service I received. Chris also helped me with other issues, due to a very recent difficult situation, Chris provided further information to me that he wasn’t obliged to do. I would highly recommend Caspian as they are easy to talk to, they explain everything in plain English and they don’t make you feel under pressure to take out the policy unless you are 100% happy. Thank you Chris.
L. M. D. C.
I spoke with Jason Cowley . As I am new to all these policies I was not aware of anything what does insurance cover, and even what insurance is . Jason made sure that I understood everything . He explained all in such a detailed way that even the child could understand , I would say that I was in two minds if to get insurance or not, But by taking time talking to Jason he did made me realize how important that is and how beneficial this is for me and my family . Jason is very patience , easy going person ,
It is a very hard to get a good sales adviser , but myself as a business woman I would rate Jason professionalism 10/10 . The way he explains everything makes you see the real picture as how important is to have a insurance policy .
Thank you ever so much Jason ,
Best Wishes from London,
Jason is the best ,
Regards,
Lina
P. B.
Highly recommend Chin from Caspian Insurance services. He was very friendly and explained everything thoroughly.
Any questions I had were answered very clearly giving me peace of mind in helping me choosing the correct policy for me. I had been putting off getting life insurance for a long time. Thank you Chin so glad I spoke to you!
S. W.
I knew that I needed to get Life Insurance as my Parents asked me if I had any, but truthfully I had absolutely no idea who to go with and actually found it all quite confusing.
I saw an advertisement on Facebook (of all places!) and decided to fill out the details they needed to contact me. Within 5 minutes, I was speaking with Marcus Burgess who was absolutely fantastic. We were on the phone for over an hour and a half. Marcus went through every question with me and made me feel very at ease. He went the extra mile to make sure I had the right Life Insurance for myself and my Children.
I can happily say that I now have Life Insurance as well as Critical Care Insurance.
Marcus has been brilliant and I cannot Thank him enough for his guidance and patience with me.
Thank You Marcus 🙂
S. H.
Jason at Caspian insurance, has taken the time to listen to me and my requirements fitting the right policy for me and my family should anything happen to me in the future! He has given me piece of mind and is an asset to Caspian insurance his customer service excels other service providers I have used. I feel confident knowing I have the right insurance cover for me and my family. His service and advice has been translucent and easy to understand, hes knowledgeable and really makes the service that Caspian provide family friendly and personal. You are not just a number at the end of the phone when you speak to Jason putting your mind at rest and giving you confidence you have the right policy for you!
A heart-felt thanks from a Happy Customer! - Sarah
s. m.
Just came off phone to Nathan Smith what a lovely lad very professional and excellent at his job. He explained everything thoroughly as I didn't have clue what to go for at first.
After our phone call I feel great knowing I have best cover for me and my family
Thanks again Nathan 5 star customer service 👍
s. s.
Couldn’t thank Jason Cowley enough. He was professional with a friendly approach and made me feel at ease. Making sure my family are protected to the highest standards.
Talking to him was easy as he was very approachable.
Thank you for your time and for sorting everything out for us Jason it was a real pleasure.
Steph
S. C.
Spoke to Nathan Smith this morning (which lead into afternoon!) friendly and patient throughout. Having worked in call centres I know how easy it is to become robotic an disconnect from the person on the end of the line. Nathan’s enthusiasm makes him a great advisor. I started the call with a rougher idea of how much I wanted to be spending monthly and Nathan got me what I wanted within that budget so I’m very happy with the service I’ve received. Nathan also made it clear I can contact him at any time to discuss or change my policy and he will be ready to help. One more thing ticked off the ‘to do’ list!
J. C.
I would personally want to thank Samantha Sharples. A year ago she sorted my life insurance out and rang me back today to get another policy for my daughter. She's always a happy person which makes life a lot easier. She goes beyond her job to make sure you get what you pay for. Very genuine person. We need a lot more people like her in her world! Thank you for making sure I get what I need. Definitely the best Customer Service.. Jade Crompton
B. W.
Chris was a pleasure to deal with today when organising life insurance. It was really nice to have a proper conversation, not just answering questions from a script. Chris took the time to fully understand what I needed and was not on the hard sell at all. Certain parts of the conversation were difficult as they were quite sensitive but these were dealt with well and I was made to feel at ease. I can thoroughly recommend this company
D. R.
Fantastic service today provided by Jason who was very personable and professional. He talked us through our policy with clarity and was very happy to answer all our questions. We had a wonderful experience today with Jason who truly filled us with confidence and peace of mind. Would highly recommend.Thank you Jason!
r. a.
I have spoken to Nathan over 2 days, discussing different insurance policies and terms, asking lots of questions and seeking plenty of reassurance! He has been polite, patient and professional throughout. I highly recommend him as an adviser :)
E. A.
Highly recommended, spoke to a gentleman called Jason who was very polite and extremely professional. He sorted me out with an excellent policy that suited my family circumstances. Would recommend anyone who is thinking about life insurance contact Caspian Insurance.
C. L.
After giving birth in June it never crossed my mind to even consider life insurance. It wasn't until I was aimlessly scrolling through Facebook I found an ad which really hit home for me. I clicked the link through Polly and entered all my details which literally took no time at all (time is crucial when you have a newborn!!) And within 10 minutes I had a call back from Caspian Insurance. I was transferred to a lovely gentleman, Nathan Smith whom not only made me feel comfortable chatting away but certainly didn't feel like your average sale call that only care about the comission. Nathan took me through every step of the application to ensure I had the correct policy (turns out you can get fracture cover which is perfect for me!!) for not just me but my daughter also. Besides the important questions we had a lovely chat and I came away from the conversation with exceptional cover for me and my daughter but also feeling secure knowing if anything happens to me she will be well looked after. The service was absolutely excellent and every aspect of the questions where assured and confirmed to make sure there was no faults or assumtions. I cannot recommend Caspian Insurance enough to everybody I know because the service was excellent and Nathan Smith is an absolute credit to their Manchester team! Thank you so much for all the help and finding me the perfect cover.
E. v.
I was contacted by Samantha Sharples, I found her to be very personable and friendly. She was easy to talk to and made the effort to understand my queries and concerns. You have a great employee in Sam, take good care of her - she is a keeper!
R. L.
What a wonderful experience! Who knew getting life insurance could be so easy. My account representative, Umesh, has helped me find a completely tailored plan whilst maintaining a fun, yet professional, demeanor. I would highly recommend. Thanks!
H.
I was looking for life insurance for my family. Jay at Caspian took me through everything which he tailored to my own circumstances and he broke aspects of the cover down so I could understand in context. I felt as if I was in good hands. Jay was very friendly and patient and made me feel at ease whilst talking about an uncomfortable subject. I would recommend them to anyone without cover if only to get peace of mind.
T. W.
The process from beginning to end as easy and stress free. Once i explained why i was calling i was put though to some one who was felt to be appropriate to support my situation. I felt listened to and fully supported in going though all the relevant information that needed to be obtained. Support continues to be offered once policy is in place if changes ever need to be made. I was very happy with the outcome and would definitely recommend. The person who helped to find my insurance policy was Ish - He was very professional, thank you very much
m. M.
I had a fantastic call with Jason. I got all the information that I needed to ensure that i sorted out the best policy for my family. I feel really happy knowing that my husband and I have the policies needed to take care of each other and our daughters, should anything happen.
P. C.
Spoke to Jason Cowley today, this was my first time approaching an insurance company, I had saw the ad through Facebook. He was extremely friendly, happy, helpful and reassuring in every aspect, a lovely person. He explained in detail what cover would suit me best to make sure my kids will be ok when the time comes, never an easy topic to discuss but it’s a necessity if you have kids, very happy with my experience and so glad I applied to them. Great cover at an affordable price, thankyou very much! Also congratulations to Jason and his partner 👶🏻🎉 In my opinion he should get a pay rise, made my day☺️
T. R.
Caspian insurance are a friendly company and I received great service. The advisor took the time to understand my family before shopping around a number of insurers and getting me a great price.
It was refreshing to speak with a non-pushy company. Highly recommended.
R. G.
Brilliant advisor Jason. Couldn't have asked for a better service. Polite and friendly, explained everything I needed to know in a cheery manner even the boring bits. High level of cover for very reasonable monthly payments. Completely satisfied customer. Would highly recommend. Thank you
H. O.
I just spoke to Jason & he was nothing short of a miracle because after several attempts to try and get insurance he managed to provide with the best insurance I could ever have dreamed of. He was polite, really invested his time to find the right insurance for me and my little one, he listened and was tenacious enough to search for the right one. He’s amazing person and caspian are lucky to have such a person on their team. All I can do is sing praise and be thankful for him. 🙏🏽 Thanks Jason From Hazel.
S. O.
I just spent an hour on the phone to Nathan, he was so lovely and really knew what he was talking about. Now both my husband and I have life insurance and critical illness cover, with the kids covered for critical illness too. Such peace of mind and worth every penny. Thank you Nathan and Caspar!
J. H.
Jason Jones was fantastic! Very patient and understanding as it took over an hour to find the best cover. Great at explaining everything in an easy way for me to follow and made the whole experience of getting life insurance non scary. Thank you Jason
J. R.
Fantastic service today from Chin, he really understood my requirements. Really personable and passionate about providing the right policy for you. I was recommending his services as soon as the phone call finished!
S. F.
Samantha was extremely helpful and professional! Her phone manor was impeccable and would strongly recommend this lovely young lady to anyone for advice. Not once did I feel pressured or persuaded into anything I didn't want to which is exactly what you need with decisions like this.
K. E.
Hi
Needed to get life cover for my hubby so decided to ring Polly.Co.UK they couldn't help but passed me over to Caspian where upon I spoke to Chin.. He was so helpful made me feel totally at ease. He got the right policy for us which I. Extremely grateful for.. I highly recommend speaking to Caspian if your planning any sort of life cover etc. Many thanks Chin. Karen
D. S.
It was an absolute pleasure speaking with Paul about my life insurance today. As a single parent I've always been nervous of doing things like this and Paul, with his fantastic personality and great sense of humour, made it so easy. Stress free and without judgement. Thanks Paul. I'd definitely recommend Caspian Insurance.
A. B.
I'm very happy after finally sorting my life insurance today with Jason at caspian insurance. I've wanted to arrange my insurance for a while now but have avoided doing this. Jason made the the whole thing a breeze and provided excellent customer service. Thank you
N. S.
I was seriously overdue sorting out life insurance but it’s such a long, monotonous process that I kept putting it off. Caspian and the lovely Jason made an arduous task infinitely more bearable! He advised me on the best life and critical illness insurance for me and my family and we had a bit of a giggle to boot! If only all life insurance companies had such amazing advisors. You’ve got a good one there Caspian! Whatever you’re paying him isn’t enough 😉
J. C. W.
Sorting my life insurance has been one of those thing I knew I needed. Thankfully Christopher at Caspian Insurance has very helpful and talked me through the options and settled upon the best policies to, only a very small price , which I feel to be very worthwhile. In all it has taken only about 1 hour of my time and saved me hours and hours of further online research. Thank you Christopher li
M. E.
Jason was very informative and made everything clear for me to understand, not easy when you have a 4 children including a 1 year old wanting attention. He was very easy to talk to and deal with. I highly recommend.
C. S.
I spoke to Jason “J” who was super friendly, and easy to talk to. Also it was easy to understand the policies explained. He sounded very professional, yet relaxed and understanding. Jason: Have a great week end with your sons!
Cecilia Stockwell
H. D.
Mike Chike dealt with my quote and went through my application thoroughly with me. I received the best service o could have wished for. The advisor was extremely professional, pleasant and helpful and due to my experience I am highly likely to recommend Caspian to my friends and family.
L. H.
Umesh was extremely helpful and friendly. Laughed all the way through although discussing rather unsavoury subjects surrounding death and accidents. Cover seems amazing. For the same price as standard life insurance, i now have accident cover for myself and for my children, god forbid we shall ever need to use it. If you're looking for that peace of mind, i would highly recommend this company to help you find the right insurance for yourself and your family
M. R.
My experience with Nathan Smith (Caspian Insurance) has been second to none!! After apprehensively calling as a disabled person and single mother of two children and a plethora of serious and even life threatening illnesses I can go to sleep tonight coveted in the knowledge that my children's and my life are affordably protected in some way. I cannot express how swift, friendly, competent and generally a pleasure of a person Nathan was during our interaction. Caspian Insurance, you've got a gentle but "giant" asset in Nathan Smith! Thanks again Nathan and keep on doing the great work that you do!
R. M.
Jason was absolutley amazing today! He couldn't have done anything more! He has just made me feel so happy in securing my family's future! Cannot recommend this company enough! Thank you sooo much Jason!
L. D.
Made an enquiry about life insurance online got a phone call within 3 seconds of completing the form. Recieved a lovely warm phone call of Ben who was very friendly and polite and he passed me through to his colleague Ish, ish was very friendly polite ran through everything that I needed to know made sure I understood everything that I needed to. Made me feel very comfortable whwn telling him personal information. Ish got me an insurancr cover thats affordable and hes puts my mind at ease. Thankyou so much. Ish and Ben are a credit to your team
D. N.
I've been trying to sort out my life insurance for ahwile now, I strongly recommend anyone looking for this insurance to contact and ask for Ish. He was absolutely fantastic, great quality of customer service. After having a conversation and taking out the policy, I feel less stressed about it. Most importantly my son will be secured. Thank you so much Ish for your help, your a star.
S. T.
Highly recommend Ish from Caspian Insurance. I have been needing to sort it out for so long but always put it off. Ish was super helpful and explained everything to me in detail which lead to me choosing the best cover for my family. Thank you so much.
S. M.
Ish was my adviser. He was so clear, helpful and personable. He explained everything each step of the way, explaining which policy suited my needs best. I wouldn't hesitate to recommend this service as it really does take away all the confusion surrounding so many different options for life insurance.
Thank you Ish
Esther
D. B.
Samantha Sharples was the lady I spoke with yesterday. She managed to make me feel at ease right away and made it really easy and simple. In this modern world we do not have time to spend hours on the phone. She was very fast efficient and explain everything so clearly without the "big words!" I had spent 2 hours on the phone to legal and general and was quoted a ridiculous amount and made to feel bad if I didn't want to add in extras.
Samantha was honest from the start and I will be recommending all my friends.
Mrs D Dodds
B. S.
I spoke with Nathan Smith today for about 55 minutes. I have to say he was absolutely fantastic. I rang up without a clue about anything and Nathan advised me and helped me through it all the way. Absolute top bloke.
T. K.
I recommend Caspian insurance highly. The adviser I spoke to Umesh Parmar was professional, experienced and knew what he was talking about. Umesh helped clarify some of the confusing technical sides to life insurance terms of policy. Umesh was friendly, efficient and very helpful. I feel confident with Caspian insurance that I got a good policy of life insurance. Thank you Umesh for a pleasant experience of buying insurance policy with Caspian insurance.
G. H.
I Spoke to Jason today. He was very friendly and helpful. He answered all my questions. I'm very happy with the policy offered. I won't hesitate to call if I have any questions.
N. L.
Chin, the consultanti spoke to for an hour and a half, was excellent. He knew his job inside out, was professional, courteous, helpful and did a fantastic job. I now have life insurance which I'd tried to organise myself at various times throughout the last 18 months but would give up because of the complexities of completing the forms online. Chin did everything for me explaining everything as we went along. An excellent service.
K. W.
Spent just over an hour on the phone to Chin today, I had no idea what exactly I wanted but knew I wanted insurance for me and my partner, by the end of the call we were both covered. Chin couldn't of helped me more, gave me options and made sure I understood every last detail before ending the call! Brilliant service, thanks Chin
k. p.
After imming and ahhing about taking out cover for myself due to still being fairly young at 25 and my whole life a head of me. I decided to call up about life insurance and after speaking to Nathan Smith I am over joyed I did. So reassuring and helpful. I have fears and he put them to ease. Myself and my children are now covered. I feel so much better about day to day life now. Thank you Nathan.
C. C.
Had the pleasure of working through potential policies with Jason, very friendly and informative and a credit to Caspian insurance. Feel happy in the decision I made regarding my cover thanks to his patience.
D. A.
A Huge Thank You To Jason! Fantastic Service, extremely professional, Made Me Feel At Ease Talking To Him, Proper Top Guy! I’m Now So Relieved Knowing That God Forbid Anything Happens To Myself And My Partner Are Children Are Going To Be Financially Taken Care Of!
Nice one Jason, I can definitely see a promotion in the horizon 👌🏼😊
G. D.
Jason was very helpful, understanding of my situation and flexible in his approach. I feel confident that I could go back to him with any concerns and if my circumstances change. Many thanks Jason.
H. Y.
Hi.
I would highly recommend Caspian insurance and Chinedu.
He was very precise and patient explaining the cover in detail and really endeavoured to ensure l knew exactly what the insurance plan consisted of.
Very friendly and immensely helpful.
I've an appropriate insurance cover now that will rise with inflation as it does and will not leave my dearest short when the time comes.
Thank you Chin.
J. G.
Great service made easy thanks to Marcus Burgess! He took me through every step carefully making sure I got the best price & cover needed to suit me & my family's future. Would definitely recommend ⭐⭐⭐⭐⭐
E. S.
Spoke to Caspian on a whim. I have kidney failure so I didn't think I would be able to get any cover but after speaking to Chinedu Osaji he put my mind totally at rest. He was fantastic! We got me sorted with a brilliant policy with 20 minutes. He explained everything to me in detail and asked if I wanted any more information on what he was telling me. Can't rate the guy enough he was excellent! We had a good laugh about the funny thing toddlers do which made my day. Thank you very much Chinedu.
L. A.
Umesh helped me over the phone and I can not fault him what so ever!! He made everything so easy to understand, he was incredibly patient with me and explained everything in full!! I felt incredibly comfortable and he was very happy and funny!! He was not pressuring me into agreeing to anything I didn’t want to, it was fully my choice and Umesh was able to give me all advice and information on what I wanted!! I am very happy with how much I was helped today and I feel very comfortable and have piece of mind after having Umesh’s help and assistance!! So thank you so much Umesh, your an awesome guy 😀😀 I will be recommending to all friends and family
F. A.
Fast, friendly, professional and great value for peace of mind for my children. Spoke to a brilliant senior advisor called Paul Crossland who sorted it all out for me. Would differently recommend the company and especially the advisor.
Thanks
Auriol
G. D.
Samina Ramzan was excellent, she helped with the understanding of caspian life insurance and what they offer, including extra benefits.
I now feel relieved knowing that I have something in line for my daughter.
Great customer service,
Thank you.
V. x.
Today, as I was at the hospital with my 2nd son, scrolling down on Instagram I saw a Loose Women presenter, talking about how important is for us mums to get life insurance. So I went straight ahead to get it sorted. Spoke with Nathan Smith and he gave me more that I was expecting. I am so glad I answer the phone. He explained everything and I went ahead with no doubt. Now me and my boys are covered even if I just break a bone 😁
F. H.
Just spoke to Ish to set up a life insurance policy. He was very clear and informative and helped me to get a policy at a realistic price that I can pay at the moment. Very friendly and made it easy to answer the persobal questions about health. Thank you!
A. B.
I dealt with guy called Ish this morning. He sorted our life assurance with total professionalism . He assured me every step of the way . He got me an excellent premium with a well known company . I would most definitely recommend Caspian and if you are lucky enough to deal with Ish your onto a winner.
C. a. g.
As a single parent to my 9 year old daughter, sorting life insurance out has been something on my mind for a while and i never managed to get round to it. After making an enquiry i was put in touch with Samina Ramzan who was brilliant at guiding me through the process, giving me all the information i need. Thankyou for explaining everything and helping me to understand. You were very patient and professional and was lovely speaking to you. Thankyou
P.
Had a very friendly chap called Umesh helping and guiding me. Excellent service! He definitely earned his cup of 'Yorkshire Tea' 😊 Highly recommended.
S. W.
Jason made the whole phone call a breeze. Got me the best cover for my budget. Absolutely lovely to talk to. Totally recommended Thank you Jason.
K. L.
My advisor Ish, was very friendly and helpful. He explained everything really well. I would definitely recommend to my friends. Thank you for your help. You have given me peace of mind.
P. M.
Very informative no rush or urgency when on the phone but also didn’t take unessicerally long. Chris was not pushy and did not make use feel small for asking questions. Very pleasant and understanding no jargon used. Thank you for a great service and helping us find life insurance that suits us and we understand
J. B.
Need life insurance cover, unfortunately due to health issues found it really hard to get the right cover. However, after talking to Umesh I found a really good cover that doesn't need a medical questionnaire filling in and gives as good a cover as needed. Brilliant service and would recommend to anyone.
J. A.
Brilliant service! Chin Osaji was really helpful and pleasant to talk to. He took away the stress of finding the right insurance for me and my family. Would highly recommend
C. B.
5* service from Jason this evening. He was very thorough, clear, precise and most of all extremely polite and friendly. A pleasure to deal with and very happy with my new policy ☺
T. W. -. H.
I spoke to an absolutely lovely gentleman called Carl. His voice is soothing and calm. He showed genuine empathy as I have just been diagnosed with Diabetes. His understanding of illnesses is better than some proffessional medical team advisors which I have dealt with. He explained everything without rushing or hard sale. I congratulate this gentleman who put me at ease so quickly. I was also told, given options for Probate. Which are greedy middlemen I dealt with when my Father died. Put £ in a trust fund for your child or off spring if adult.
Fantastic to speak too. Fine patient Gentleman.
A. D.
We spoke with a gentleman called Ish this morning who was very friendly and understood are circumstances. He made the whole process of getting life insurance easy and stressfree. Would highly recommend. Thank you very much for such an efficient friendly service.
S. B.
Had the most lovely time chatting to Samantha who helped me through every step and find the best insurance for me and my family. Will defiantly recommend to family and friends.
a. l.
Could not fault the service I recieved today Jason jones was a total trooper getting through all the questions, taking the time to explain everything properly and make sure I understood my policy. I would recommend this service to anyone as it takes the stress out of the process. Can’t thank Jason enough!
K. A.
I searched online for quotes for Life Cover , it’s something I’ve wanted to do for a while but just never got around to it ! I received a call today from a pleasant Man at Caspian who transferred my call to Jason Jones who was most helpful, knowledgable and friendly and as of today I have a Policy and ‘Peace of Mind ‘ ! Many Thanks
a.
The adviser I spoke with was very knowledgeable, provided me with good advice and found me a great quote for Life Insurance and Critical illness cover. Friendly service and not Salesy/pushy - highly recommended.
M. J.
I just want to thank Sami for her help and support - it was so difficult for me to get life insurance cover in the past but Sami guided every step. I highly recommend Caspian Insurance. Sami was excellent
L. P.
Nathan Smith should be promoted :D Top guy great phone manner and explained everything really well ! I’m very happy with my insurance plan
M. S.
Samantha was amazing. I was at ease with the process of taking out cover. Got a great policy at an affordable rate. Would definitely recommend her!
T. A. O. (.
Came across Caspian via Facebook, filled in my details and within 5 minutes had received a call from Chin Osaji. Very knowledgable adviser, came across as honest and wanting to give the best advice to suit you and your circumstances. He took the time to explain all about the Critical Illness policy I was interested in. Didn't rush me either, listened well. Made sure I understood what we'd agreed on by asking me questions at the end so as to confirm my inderstanding. Efficient and non patronising, not pushy either. "Dalu" Chinedu! 😁
W. S.
We dealt with a lovely broker called Ish. He was very clear, very patient with our questions and very helpful. We couldn’t have asked for a better service. Would definitely recommend.
E. S.
Go my life insurance today with the help of a lovely gentleman called Umash. We went through all the options available and feel very confidant with my decision . I would definitely recommend Caspian Insurance.
S. H.
I spoke to Jason and he couldnt be any nicer, explained everything in detail and i was very happy with the service provided! I now fully understand everything about my policy! Thank You!!
M. W.
Just took out life insurance and the operator was excellent, he ran through everything with me, made sure I understood what I was taking out and most of all made sure it was affordable. Would definitely recommend to all my friends, Jason Jones thank you.
A. J.
Jason was lovely to talk to and made the experience of getting life insurance very easy and informative. I feel happier now I have peace of mind for me and my family. Thankyou Jason
C.
My advisor was Carl Thompson.
He was professional, friendly and understanding.
I am more than pleased with the service I received and will be recommending to my friends and family
A. C.
Fantastic service from Ish (Ismail Akhtar) this morning. Friendly, chatty, explained things really well and made the process very easy. Would definitely recommend Caspian (via Polly)!
j.
Really friendly company and showed a lot of compassion when I suffered a miscarriage. Sent flowers when I wasn't expecting it. Would definitely recommend!
C. M.
Jason was very professional and a good laugh.. made life insurance Easy to understand very happy with my experience and the outcome, will be recommending to my friends and family
A. W.
I spoke to Samina and she was brilliant help in finding my life insurance. Very bubbly, knowledgeable, compassionate and lovely to talk to. Excellent customer service.
A. M.
Couldnt value support enough, Chin Osaji you were honest, knowledgeable, relaxed. From my advisor to another you made the daunting task relaxed and explained what I needed. If you haven't already contact him. Thank you once again
D. L.
Jason was amazing. It’s so hard understanding all of this but he explained every single thing and so friendly and polite. Absolute asset to this team. Thank you so much. From Carlene and Danny
R. F.
I have Type 1 diabetes and Jason Jones at Caspian helped me get life cover and cover for the activities I do. Really professional service with a very understanding agent. Thank you Jason
A. K.
I’ve always been put off before with the customer service but I must say my experience with Caspian was 1st Class, The young lady Samantha Sharples that I spoke to made me feel very comfortable and I would recommend to go with this company.
D. W.
I am extremely happy I got an excellent quote for whole of life insurance , Jason was excellent on the phone great manners and got me what I wanted for the price I wanted , I would recommend Caspian to sort out ur insurance
A. S.
Brilliant advisor and help. I'm a single parent and now feel relieved and at ease that I have cover for myself and children. Umesh was a fantastic help. Thank you :-)
c. m.
Very helpful and friendly throughout the call and making sure I understood payments etc. Gave me all the information I need and got a better insurance plan than I was expecting/wanting. Even quizzed me at the end of the call. Great service.
E. J.
Had an absolutely great experience talking to Samina Ramzan. She was lovely and extremely helpful, very grateful for all of her help finding the best policy for me. Definitely 5/5
A. C.
Can't rate highly enough. If you need to enquire about a claim ask for Nathan Smith. Absolute lad :) very friendly and professional. Happy with what I recieved today thank you x
b. m.
I spoke to a lovely lady called Sami she was really helpful and patient as I had my 7month old and someone at the door she was very understanding, she explained everything in detail and said all information would be in the documents sent, I received them 2 minutes after hanging up and a text to make sure I received them, good company but also a lovely lady 100% recommend
T.
Spoke to a lovely guy who helped me finally get the cover I wanted.
After being refused before because of my mental health I’ve finally found someone who will give me peace of mind for me as a single parent with 2 beautiful daughters x
Thank you so much x
j. y.
I have just spoke to jason about life insurance for me and my partner.jason was very helpful and explained things to me with that i found i could understand!very impressed with our conversation,thankyou jason im glad i spoke to u to get insurance.
H. L.
Looked at life cover, company were very clear and comprehensive, explained the policy and answered all my questions. Good value and Umesh was very thorough in his job.
J. J.
Have just been on the phone to Nathan Smith all I can say is wow what an amazing man he is so friendly, helpful and caring made the whole phone call so much easier then I thought it would be he is defo a credit to your company and you should be proud of him working for you credit where credit is due thank you very much Nathan xx
J. F.
I spoke to a lady today named Samantha Sharples and she was lovely. Very professional and excellent service. I would definitely speak to her personally whenever I need to call back.
S. C.
Umesh was very friendly, helpful and also very understanding of my situation and the things I have gone through I highly recommend him and his colleagues if you ever need to get life insurance
M. E.
Never thought setting up life insurance was so easy, all straight forward & Chinedu the call advisor explained everything double checked every time that you understood everything he said, got the right quotes from companies adjusted the monthly payments to suit your income, was a pleasure having such a lovely person with such patience go through everything with you, would definitely recommend this company 👍👍👍
C. W.
Spoken to Nathan Smith who helped me get the correct cover to make sure my children werent left with nothing if I was to pass. Thank you so much. A massive weight of worry has been lifted.
M. p. P.
Jason listened to my concerns, made note of what I wanted to spend, and advised me on the best product. It was simple and easy. Very friendly and relateable on the phone.
E. W.
Recieved a very polite call from Joey Smith, to be then transferred over to his Brother Nathan Smith, Couldn't have wished for a more honest personal service, I have come away not only with a fabulous deal with my life insurance, but also piece of mind and confidence that I have done the right thing with the right company, I honestly can't recommend Nathan high enough he is a fabulous asset to this company, not forgetting Joey thankyou and the kindest of regards x
K. A.
I have just taken out a policy with the help of Jason, who was very thorough and helpful and made sure I understood everything. Nice guy and a great service.
D.
Amazing quick service! Jason sorted out my life insurance despite my complex medical background, amazing customer service and made to feel valued! Would recommend.
G. O.
Thanks to Paul Crossland at Caspian insurance,I now have insurance covers for my parents and myself.Paul was very helpful from day one and has also made communicating very easy.He is very quick to respond to correspondence and very prompt with clarification.With the type of service Paul has provided for me and my family,I will recommend Caspian Insurance any day.Thank you so much Paul for your support.
Kemi
V. P.
Umesh is so friendly and helpful advisor he explained me everything that I need to know, very polite and make the conversation easily going. Brilliant! Thank you so much xxx
J. C.
Got my first cover for life insurance today my advisor was Ish, he was very informative everything was explained me put me at ease.. its great knowing that my children will be financially safe if anything happens to me.
b.
Fantastic service and a great price, despite my past health history. After a nightmare trying to do it myself a year ago, I decided to give it a go again but with help. So glad I did. One more job off the tick list.
N. B.
Spoken to nathen Smith absolute delight
Very pleased with my cover and how he delt with me today. Highly recommended and very polite thanks again.
l. c.
Life insurance is the thing that we all know we must have and sometimes don’t, finally got round to organising this today through Caspian, spoke too Ish who was so friendly, helpful and really listened to what I was looking for, all sorted within an hour and I now have peace of mind that my family will be ok when something happens to me, top level service that I would highly recommend.
S. F.
I have today reviewed and taken out life insurance and feel so relieved that I have affordable and relative cover for my circumstances. It gives great piece of mind that if the worst was to happen I have taken care of what can be an added financial strain.
S. R.
Amazing service provided by Nathan Smith. He was very helpful, friendly, explained everything in detail and answered all my questions! So easy to talk to and very friendly.
M. P.
Marcus Burgess explained everything I needed to know about my insurance enquiry.
Easy to talk with and and he answered all my questions professionally and was very knowledgeable ..
Thank you.
Maxine Parkes.
C. K.
Nathan Smith was fantastic he explained everything I wanted to know in great detail and also got me the best option for myself and my family . Great company
H. H.
Fantastic service would highly recommend to anyone, ISH was polite friendly, honest and most of all helpful as I was a little unsure about a few things, I don’t have the worry of knowing my family are now protected should anything happen to me! Thanks again ISH
R. S.
Really great service with friendly, knowledgable advisors. They went through the variety of different options available and gave really useful advice to help us choose the best deal, which is much less than I thought I would be paying!
M. D.
Amazing friendly service, wasn't sure what I'd be getting or what I wanted for that matter... Sam made it so easy came away very relieved with a great policy at a great price (and the kids are covered) highly recommend
J. V.
Set up life insurance with caspian today with Jason and must say he was brill really really helpful polite and a nice bloke explained everything in words I could understand would recommend to anyone
S. B.
Fantastic, informative and no pressure. Jason was really helpful couldn't have asked for anyone better to talk me through each stage. Put my mind at rest instantly. Thankyou.
Y. M.
Jason was really helpful and got me a great deal on Insurances for me and my partner, would definitely reccomend their service!
V. T.
Umesh was really helpful in finding me the right policy for me and my family would highly recommend for anyone looking life insurance. Really helpful and friendly!
D. E.
Spoke to Sam who was very helpfull and got me the best deal all tailored around me and my children. Would recommend to everyone 5 stars.
J. N.
Umesh was a fantastic adviser when I was looking for insurance he told me everything in detail and Took his time to make the call enjoyable and funny. Really recommend Umesh
h. s.
Samantha Sharples dealt with me query today and was extremely helpful and efficient. I was covered immediately and didn't have to pay any up front fees.
T. M.
Just spoken to Ish and taken out insurance and I must say, what a fantastic, professional gentleman. All my questions were answered and the policy was terrific value.
z. t. K.
Just got off the phone to this company. a man called Ish answerd all my questions and worries and I am really happy with this company! I really recommend as they make you their priority.
C. C.
Spoke to Jay who was absolutely fabulous, he explained and talked me through everything. Would and will recommend him and this company to everyone.
v. g.
Ish was v v helpful and knowledgeable. Helped me get best deal possible. Would recommend to friends and family looking for life insurance quotes.
E. F.
Excellent service very helpful friendly and takes the time to explain everything in way that's easily understood. Very happy with the service and my cover plan thank you Chin for all your help
C. R.
Jason Jones, was absolutely fantastic took me through everything was so easy to talk to and felt put at ease through the whole conversation.
Highly recommended
D. J.
Very friendly and helpful advice. Got me a great deal on my insurance. Will be recommending them to family and friends
S. W.
Excellent service from them they explained everything very thoroughly, very happy knowing that if anything happens to me then my girls and grandchildren will be ok. Peace of mind for me so thank you.
J.
Great customer service today from chin osaji. Got me the right cover that I could afford. Very friendly can't fault the customer service. Will highly recommend
D. B.
Brilliant service from Jason. Thank you, you explained everything perfectly , made me feel at ease and was very happy with my quote and now insurered ! Thank you !
k.
Thank you so much Nathan Smith ,your help was really appreciated, saved me hours of trawling through forms and I got the perfect policy, made up with your service
L. M.
Spoke to Jay, very thorough, very helpful, explained everything and gave advice on what cover would be beneficial for me. Excellent service thank you.
k. b.
I spoke to Nathan smith and he was amazing, so helpful and managed to find me an amazing policy. I would definitely recommend using this company.
L. M.
Shamina was very helpful today, great customer service and I am happy she has found me a good quote to protect myself and family
M. C.
Chin was lovely very friendly & professional also made me feel relaxed talking about life insurance it is not the nicest of topics, thankyou chin
k. f.
I had a great guy called Ish who helped me pick the best insurance for myself and my family. Very helpful and informative
S. S.
Really friendly, great advice. Saved me loads on my insurance! Would recommend anyone who wants to save money to get in touch
P. L.
Jason was very helpful, was very patient with repeating questions etc and finding out extra details to aid him find the best policy. Thank you.
D. G.
Samina was great, went through everything with great care and attention, very pleasant to chat to and handled everything great. Very happy and would highly recommend them.
L. V.
Fantastic customer service from the start Ish was extremely helpful in answering all questions that were asked and feels great to know that my family is fully covered now, thank you.
k. m.
The 2 agents I spoke to, Ben and Ish, gave a seamless and clear guide through the process of getting a suitable insurance policy in place.
S. H.
Got my insurance done today by a lovely man jason ..and it works out at just under 21 pound a month ..very very happy was quick ..thankyou 😊😊
E. m.
Caspian insurance were very friendly and informative Paul my handler was fantastic and very helpful.
G. C.
Just had a lovely call with a nice guy (ish was his name) very thorough with what he does and the cover they have. Highly recommended.
c. h.
Spot on. Brilliant customer service. Really understanding and helped with finding the best insurance for me and my little girl.
g. d.
First class advice received from Ish, Listened to our requirements and offered a way forward. Very pleased, highly recommended.
F. C.
Sami was fantastic , professional and amazing through the whole process.
Thanks for making life a little easier with reassurance.
😀
S. C.
Great service from Umesh, thorough and got myself and my wife set up with our life insurance. We now have peace of mind.
T. H.
Great service and very helpful. Put my mind at rest knowing my family is now looked after. Umesh was a great chap, very helpful and cheery!
R. V.
Very pleasant interaction and customer service. Umesh helped me source insurance - he was fantastic.
l. s.
I was contacted by the company.. and set up life insurance and the male who I spoke to was excellent and very helpful.. Umesh was the man I spoke to.. awesome
J. M.
I had my life insurance sorted by Ish. Very professional and helpful. Would highly recommend.
C. W.
I phoned up today to get life cover for myself husband and children I was talking to ISH who was very friendly and was more than helpful and he talked me threw everything great service thank you
K. M.
Really great service thank you so much to the amazing lady that got me life Insurance so helpful I would recommend using Caspian insurance
K. K.
Very helpful and brilliant value for money, much cheaper than I expected and now I have peace of mind for my children - thank you Umesh you were very helpful and easy to talk too,
S. L.
Umesh was great, very friendly and helpful and made the options clear and easy to understand. Would highly recommend!
S. R.
Ish was amazing at helping me out , especially with my current medical state , was funny and a pleasure to talk to! Thanks ish :)
C. H.
I have just been helped by a very freindly member of staff put me at ease and didn't make me feel stupid and I would like to say a massive thank you to Jason Jones you are a amazing and caring person and thank you for your help
C. B.
Nathan smith was very informative precise and friendly when helping me with life insurance .. now feeling at ease thank u
m. a.
Samina was very helpful and polite, she gave me a great policy would recommend her to anyone
L. S.
I would highly recommend chin. He was extremely helpful and ensured that I was happy and fully understood my policy.
p. p.
Jason talked me through the policies. Was very clear. I am very happy with the service I received.
E. N.
Great service from a great advisor. Everything was explained so well, would definitely recommend these guys.
L. B.
Professional and personable service. Everything was explained in detail and I was given excellent advice when choosing my life insurance
A. o. R. t. C.
Jason was very professional and helpful. Managed to get a very good quote.
V. K.
Would highly recommend. Took my policy out with Umesh, he was very helpful and answered all my questions
P. R.
Excellent service Samantha Sharples guided my through the process efficiently and was professional il recommend this company to family and friends.
m. l.
spoken with Samantha Sharples just a lovely lady professionall,attentive made my afternoon 1o times better thank you it was a pleasure to speak to you.
C. M.
The team are lovely!
They helped me so much and got me the best insurance
G. k.
I spoke to Sami today she was great thanks Sami you really put my mind at rest Sherrie
S. I.
Umesh quite helpful and wow what a happy person he is.worked around my budget and happy with the quote he gave
S. K.
Jason was Fabulous very understanding of circumstance's, Excellent customer service!
P. T.
Great customer service very friendly and explained what would work best for me as I wasn't sure which route to go down. Thanks very much Paul
R. W.
Brilliant umesh was very helpful and friendly and we had a laugh while doing my insurance
S. G.
Very helpful, talked me through the whole process and put in place exactly what I needed for my family. Highly recommend
L. R.
Jason was awesome, personable, helpful and informative. Am now insured.Fingers crossed !
E. V. D.
Awesome service - thanks SO much to Jason for helping me make sense of it all!
S. G.
Ish was fantastic. He got me a great deal that suited my family circumstances
T. D.
Very professional and helpful advice from Jason. Quick and easy process over the phone.
S. R.
I am very happy with the service, I recieved today from Ish.
Great and friendly service.
C. H.
Great company. They saved me a lot of money. Really happy with the service.
S. H.
spoke to Nathan Smith very happy with his service advice and help glad I answered the phone
L. P.
Outstanding, friendly service. Would highly recommended. Thanks so much for your help jay, most appreciated
b. b.
Nice to talk to and very helpful. Thank you for helping me with my enquirie. And finalising my cover.
a. a.
Umesh was really amazing explain me everything number of times bless him
L. J.
Very polite, informative and a nice gentle voice on the end of the phone would highly recommend
B.
Great service, explained everything clearly, weren’t pushy and got me a great price
A. I.
Really helpful and friendly! Great customer service and were happy to explain anything I was unsure of!
D. G.
Fantastic service everything explained lovely and friendly thank you Ish for all for your help very much appreciated
L. G.
Easy and straight forward, great customer service, would highly recommend to others.
C. J.
Great company, Umesh was professional, friendly and very helpful.
R. G.
Customer great umesh was great and very friendly keep up the good work
D. O.
Umesh was very helpful and friendly ,such a lovely guy .
A. A.
Spoke to an Agent called Ish, Very provessional and friendly agent with very good product knowledge
H. J.
Had a great deal , highly recommend ..very friendly and helpful
A. M.
Was extremely clear on explaining information . And explaining thing I might not have understood.would recommend
T. K.
Umesh was very helpful and friendly, really good advice
S. O.
Great service and excellent advice, thank you Jason.
F.
Jason was very helpful informative and pleasant
E. T.
. Extremely friendly service from Marcus!
P. M.
Very friendly and helpful.
C. C. G.
Very helpful and friendly advice
G. M. -. P.
Jason was brilliant!
S. C.
H. P. -. S.
T. M.
S. E.
M. H.
K. M.
T. B.