Reviews of The Luxury Hut. (Jewelry) in London (London).

The Luxury Hut

290 Reviews

95 Comments

Jewelry

Watch shop

Jewellery Buyer

Jewellery Store

Watch repair shop

27-31, 3rd Floor, New House, 67-68 Hatton Garden, London EC1N 8JY

Description

Information of The Luxury Hut, Jewelry in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of The Luxury Hut

Reviews of The Luxury Hut

R. L.

Thank you so much for your help and service!!! The staff were very helpful and the Rolex watch I bought looks amazing I looked for a long time to find a Pepsi that was in such immaculate condition and at a great price plus also went to see a lot of other dealers and they were rude plus did not give me the time of day. This what I like even more about this company is they did give me the time of day and we’re very patient when explaining everything to me. This is definitely a company I would recommend and for sure will be buying from again.

E. E.

I was looking for the best place to sell my Rolex watch, had a perfect offer over the email after sending the details of my watch. Booked an appointment at their office and Nerya was an absolute gentleman and as honest, paid immediately. Amazing dealer to deal with, much appreciated. Thanks!

D. L.

The luxury hut team are a joy to deal with, especially Neville who makes you feel at ease. The watch I purchased with full set was delivered to me in Edinburgh the next day. It was even better than I expected. I will definitely deal with this company again. They are not greedy!

T. T.

Excellent and professional service by Nerya. By far one of the best specialists in London.

g. p.

Fantastic, professional and trustworthy company!The Watch hut came highly recommend to me from a good friend in Hatton Garden, Nerya is very knowledgeable on watches and I felt very reassured when buying from him. We bought a beautiful Rolex from him which was in tip top condition and had full purchase history, paperwork and warranty... and at a very fair price! I would have no hesitation in buying from them again.

H. S.

Despite turning up, late and being indecisive we were given as much time as we needed without any pressure to buy or move on. We were given a great service by our host, as they answered as many questions as we asked as well as going above on beyond, in terms of what I would call a service. The rings we saw were of great quality and extremely competitive on price. We really couldn't fault the service we received and would happily recommend based on our experience.

A. C.

I am very impressed with the Luxury Hut, this is my first time ordering and the item was exactly as described! The communication was efficient and friendly, and the delivery was speedy! I would definitely recommend them and will be using them again!

G. L.

Excellent personable trustworthy service - very friendly and professional. Bought a pre-owned Rolex from The Luxury Hut: fantastic mint condition just like the website describes. Neyra couldn't have been more helpful and is extremely patient and open. I highly recommend The Luxury Hut. Buying high-value items online can be stressful and full of dishonest traps, but definitely NOT with The Luxury Hut. 5-star fantastic quality service all round.

E. W.

Thanks so much for what I would call wonderful service that I received from your team when I pawned my Rolex watch with you. I was so impressed with the personable service and you all went above and beyond the call of duty, giving me advice for the care of my Rolex. Most importantly got a great price for my watch (and I shopped around!). Much needed money just before Xmas. Hope to deal with you again soon.

S. A.

To be truly honest, I have never come across a more genuine and sincere service than I have at the luxury hut. I bought a preowned Rolex datejust for such an affordable price; it was in perfect condition and exactly as described (if not better)! My watch was polished for me and I asked for the face to be changed and even got that service. I have been able to contact them with any queries I have. I will definitely be purchasing more within the near future. Thanks a million

M. B.

I felt so glad to get in touch with The Luxury Hut Pawnbrokers London that I would always opt for their service in future. Their smooth, efficient and amiable services towards customers are highly appreciable. They are pretty much fast in their working procedure that I felt very comfortable working with them. All in all, I am satisfied with their service and they are definitely worthy of recommendations.

S. A.

I bought and sold several watches from Luxury Hut, and I can fairly say they have the best service in the industry. Will always buy and sell from Luxury Hut going forward. Always the best prices and service!

C. H.

Sold my Rolex to these guys, they were extremely honest and polite, and didn’t try to pull my pants down when they made me an offer - which I couldn’t refuse. They will be first on my list when I’m in the market for a new timepiece.

S. L.

I spent a lovely afternoon with The Luxury Hut pawnbrokers in Hatton Garden. I took a pawn loan against my Cartier watch and it is by far the most pleasant pawnbroking experience I ever had. The sales assistants at The Luxury Hut are very friendly and supportive. It took me just a few Minutes to take out a pawn loan. Good customer service. Hassle-free!

M. S.

I pawned my Rolex watch to The Luxury Hut Pawnbrokers. It was a great experience to deal with them. They are gentle and cooperative. Highly Recommended!

J. W.

YOU WILL NOT BE DISAPPOINTED !!! The whole process from chatting via whatsapp to booking the appointment was exceptional, very professional. The appointment itself as well was fantastic, I was not pressured, I was given all my options, advice, and all of it felt as a tailored service. Took our time to get to my choice and his quote of: “Its not about the money, I want you to leave here happy” Sums it all up ! I left happy with my Rolex Datejust. Impressed and now definitely a customer for life ! Thanks Neyra

D. G.

The service I received was so good I had to give my first google review. The team is happy to talk you through any questions you have regarding watches. Walked away with a boxed watch and more knowledge. Dan

H. Z.

Excellent service , i found The Luxury Hut Pawnbrokers in Hatton Garden to be extremely helpful and friendly. Nerya took the time to explain to me how the process works. Very happy with the transaction. Will Recommend!

j. b.

I purchased a hard to aquire Rolex and beat the waiting list. Competitively priced and great service. I have no problem recommending them and MD Nerya Netanel.

p. n.

Bought a second hand Rolex and was wowed with condition it arrived in as it looked brand new. Excellent customer service with fantastic communication throughout the deal.

D. T.

I ordered from The Luxury Hut, and am very pleased with my purchase. The items were dispatched to me and arrived within 24 hours. I will use Luxury Hut again.

D. C.

I recently took a pawn loan for my Rolex watch. I came to the Hatton Garden, London office and was very pleased with the service and the loan amount I received. Coming in and meeting the lovely team gave me the confidence to use your services, and I will do again! Kindest regards Poppy Fox.

J. A.

Hi Nerya, I wanted to let you know how happy and over satisfied I am with our transaction on the breitling Navitimer. Everything is perfect. Watch was ordered monday afternoon and I got it today wednesday AM….!!!! And the watch is like new. Will do again with you. Best regards. Jean-Marc.

A. P.

The guys at The Luxury Hut are superb, would highly recommend for both buying and selling! Thanks to both Neyra and Neville

L. C.

When I came to the store i was really nervous because I almost felt I was doing something wrong by getting rid of the piece of jewelry that I was getting rid of even though it had no mark at all anymore and they just made me feel real comfortable. Once I realized how the process worked at The Luxury Hut.I was very comfortable, and the fact that they explained everything to me allowed me to gain the knowledge and the comfort zone was there. Never in my wildest dreams, did I think I was going to get that much money for old gold. It was my first visit to The Luxury Hut but I will certainly be back!

n. s.

Great service by Nerya, honest approach and a brilliant watch. Don’t think you can get a better price anywhere in London. Highly recommend all.

c. c.

Perfect services by Nerya he followed and help me by WhatsApp. Easy trading/exchange watches international. Thank you again!

L. P.

Excellent service! Purchased a Rolex watch great value for money and very honest company to deal with. Highly recommended.

s. M.

Over the moon with my 1ct diamond ring, absolutely fabulous, Nerya takes as much time you need to make up your mind? This is the third ring I have purchased at the Luxury Hut. I now have my sight on a diamond eternity ring. I am so glad I found this jewellery shop, I will only shop here in future. Shirley Mcgourlay.

A. F.

Great service. Neville was always very prompt and flexible and Nerya was great to speak to and very helpful. Professional friendly service all round, highly recommend!

C. L.

Fantastic experience. Good communication, fair evaluation, instant cash and easy to arrange for collection. Would definitely recommend over other shops in London. 5/5

S. D.

The customer service is fabulous. Whenever I had an item to sell before , I went to a few pawnbrokers around to try and attain the best price. Fortunately, I found this one and it is miles better. I would recommend highly.

S. E.

Lovely atmosphere, lovely people and fast service. No word to explain the professionalism they have. Very helpful and best watch buyers ever.

B. R.

Outstanding service! We chose a ring online and put in a quick order, had a message the next morning about a few different ones that may be more suited to our wants. I ended up with an even more perfect engagement ring and couldn't be any happier! My fiance didn't want a ring, but we found a beautiful Rolex at The Luxury Hut as well! Everything was shipped the same day and we received it the next! (In the Channel Islands, no less!) Thanks for the quality & promptness! (Photo taken whilst it was cloudy - its magnificently shiny in real life!)

D. C.

It's a great experience with The Luxury Hut. I have received a great service from Nerya, he always take a prompt action and give you a proper advice. Totally recommended!!

J. L.

Ordered a watch online and it was almost instantly shipped, arriving to me in Sweden within 24 hours from payment. Very impressive!

A. B.

The Luxury Hut Hatton Garden pawnbrokers was very professional, friendly and helpful. They went above to help me out with a loan and made the entire experience simple and hassle-free.

N. R.

Sold my watch here. Honest, professional and straightforward. Great experience and price!

B. L.

I recently used the pawnbroking service of The Luxury Hut. Excellent customer service. The associates are cooperative and helpful. Deal with confidence!!

J. A.

I first liased with Nerya over whatsapp. He was very helpful. We negotiated then arranged for myself to visit in person. Great service would always recommend

h. P.

Such a great company. Dealt with them many times and wouldn't go anywhere else. Trustworthy and reliable.

R. S.

Very good service I bought a rolex a watch from Neyra in immaculate condition. Customer service was incredible.

a. t.

Very good, the second hand jewels are in excellent condition, and the customer service is excellent.

J. M.

Great experience! Would definitely return for another watch in the foreseeable future.

D. T.

Hello everyone, I ordered a Rolex Turn-O-Graph on 5 May 2020 and on 08 May the watch was delivered from London to Zurich. Neyra supported me via WhatsApp and sent me videos of the watch. Was super friendly and am super happy with the support and communication with Luxury Hut. I can recommend it 200%. Many thanks Neyra! Greetings from Zurich

O. Z.

Great experience buying from the Luxury Hut. Nerya was excellent and professional throughout. Will definitely be using them in the future. Thanks

I.

Nerya was fantastic! Will definitely be using and recommending the Luxury Hut again! Thank you.

j. G.

Very easy to deal with and most happy with the watch! Look forward to doing business again !

Y. A.

Great service, they offer better prices than many other watch companies and are very transparent in the process. 10/10

D. D. C.

Really good in their customer service 10/10 ! Friendly and professional , very straight forward to deal with. I would recommend to you . Thanks so much!

T. H.

Exellent products have had a great experience dealing with The Luxury Hut a pleasure to do buisness with ! And i will be returning

M. S.

I highly recommend The Luxury Hut. After visiting and purchasing last year, I knew this would be the only place I would deal with and have now returned and made a second purchase.

G. J.

Excellent, fast and professional service and communication. Highly recommended.

Y. M.

Happy with purchase. Really nice guy and he was very informative and helpful.

L. B.

Super friendly customer service! Got a great deal on engagement ring . Highly recommended

M. C.

I would highly recommend The Luxury Hut, they provide a first class service. The whole process of dealing with them was quick and efficient, they were extremely helpful and really listened to what I wanted. I will definitely going back to The Luxury Hut in the future!

M. G.

Very impressed with prompt delivery,accurate photograph's and description of the ring I bought.

M. N.

Excellent service very helpful and super fast shipping.

k. t.

Trustworthy company ring exceded my expectations prices are excellent will use again.

l. l.

Great service and a very smooth transaction from start to finish.

M. A.

Sold a watch to them. Completed a form on the website & then went to hatton garden to sell it to them. Friendly guy & paid cash.

I. N.

Excellent service and also the watch Thank you

C. N.

Experienced an efficient and professional service, would highly recommend!

G. H.

Very professional and friendly. Great products. Would recommend.

Y. B.

A very professional service by Nerya and Neville! Proper Gentlemen!

S. P.

Excellent Service.Very Happy with the transaction.Will recommend!!

j. h.

Bought a lovely watch from The Luxury Hut, can’t rate them highly enough. Fast, friendly and great service. Delivery was within a day and they even FaceTimed me to show me how to adjust the strap. I would recommend to anyone and will definitely be returning for my next purchase.

a. s.

Excellent service and communication. Nice personal touch!!

J. J.

Fantastic customer service. Thank you!

F. F.

Incredibly helpful Staff, highly recommend! 10/10

A. W.

Absolutely fabulous will check this site before any others first

N. s.

Nerya gave great service highly recommended

T. B.

Great people great service and extremely helpful

m. m.

Fantastic and honest customer service.

R. O.

Great service & great communication, thumbs up to The Luxury Hut and especially Nerya & Neville for assisting me so well throughout the process. As a newbie, I wanted to purchase a nice Rolex Oyster Perpetual but was confused about how and where to begin. These guys made everything so easy right from the start and honestly, I am so impressed with my watch. It looks great, even better than what I had imagined. The dial is perfect and the colour is exactly what I wanted. Highly satisfied as a first time-buyer. Can definitely recommend them!

J. A.

Lovely experience

K. P.

Superb buying experience a pleasure from start to finish

S. O.

Purchased a watch from here and I must say the quality and service was fantastic. Fast delivery and warranty included. Neryal was polite and assuring. See you soon

S. K.

One of the best place to buy and sell luxury watches. Sold a Rolex today and received the payment within five minutes. Neville was very professional.

y. l.

Straight forward, honest and simple a lovely chap to deal with. Really knows his watches.

A. T.

I had a watch to sell; from start to finish, Raj did a phenomenal job of getting me a good price as well as showcasing excellent customer service skills. Great experience overall.

J. M.

Professional Service of the highest calibre. Would highly recommend 👍🏻

R. A.

Excellent service I purchased a Rolex from the Luxury Hut. Good value for money. Thanks

C.

(Translated) buy a Cartier Pasha from Spain, in excellent condition. It came very very well packaged and protected. I was able to negotiate the price. The WORST thing is that from the BREXIT you have to pay taxes for the EC. If you are going to buy a jewel or watch, it is better within the European community. Taxes were 25% of the price. I DID VERY BAD BUSINESS Buy from Spain a Cartier Pasha, in excellent condition. It came very very well packaged and protected. I was able to negotiate the price. The WORST thing is that from the BREXIT you have to pay taxes for the EC. If you are going to buy a jewel or watch, it is better within the European community. Taxes were 25% of the price. I DID VERY BAD BUSINESS (Original) buy a Cartier Pasha from Spain, in excellent condition. It came very very well packaged and protected. I was able to negotiate the price. The WORST thing is that from the BREXIT you have to pay taxes for the EC. If you are going to buy a jewel or watch, it is better within the European community. Taxes were 25% of the price. I DID VERY BAD BUSINESS Compre desde España un Cartier Pasha, en excelentes condiciones. Vino muy muy bien empaquetado y protegido. Pude negociar el precio. Lo PEOR es que desde el BREXIT hay que pagar impuestos para la CE. Si vas a comprar una joya o reloj, es mejor dentro de la comunidad europea. Los impuestos fueron el 25% del precio. HICE MUY MAL NEGOCIO

R. E.

B. W.

C. P.

N. B.

T. W.

My husband had been looking for his dream watch for years and we found it on "The Luxury Hut" website. We contacted Nerya and Neville and within 10 minutes paid the deposit. The following week the balance was paid and then within another week the watch was delivered to our home. Throughout we have had nothing but professionalism and courtesy from both Nerya and Neville and we are extremely happy with our purchase and would not hesitate in recommending The Luxury Hut to others.

C. C.

G.

J. M.

E. K.

W. L.

R. T.

I recently bought a classic Tag Heuer 2000 series from The Luxury Hut and found their service to be top quality. The watch was incredibly reasonably priced and came in amazing condition (There was not a scratch on it!) with both a travel case and the original box. The watch was on my doorstep the next day by lunchtime and I am incredibly happy with my purchase! I highly recommend The Luxury Hut to anyone who is in the market for watches or jewellery.

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