Reviews of Payne & Son Oxford. (Jewelry) in Oxford (Oxfordshire).
Description
Information of Payne & Son Oxford, Jewelry in Oxford (Oxfordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Payne & Son Oxford
Sunday
Closed
Monday
10am–5pm
Tuesday
10am–5pm
Wednesday
10am–5pm
Thursday
10am–5pm
Friday
10am–5pm
Saturday
10am–5:30pm
Popular times
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Wednesday
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Thursday
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Friday
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Reviews of Payne & Son Oxford
B. M.
If I could I would give them 10 stars. I needed a bespoke engagement ring made with an heirloom stone at relatively short notice before I went travelling and Max worked tirelessly with me to make sure we could design and make the ring on time, to an excellent quality, and incorporating all the design features I wanted. She loved it. An excellent service!
N. P.
We got our wedding rings here and it was just such a beautiful experience for us to be taken care of with such a homely feel the whole time. They explained exactly what kind of ring would be best and managed to get our order back to us in record time.
K. F.
Very solid and reliable, absolutely sterling service and quality. Payne & Son have gone more than just the extra mile for us on many occasions, and have been the first go-to place for more than one generation of our family.
A. A.
The staff at Payne & Son are beyond professional & helpful! Having broken a golden necklace gifted to me by my mum (which was originally hers), I was looking to get it fixed. I went to a different jeweller in Oxford to begin with who quoted me £45 for the fix, as well as a 2 week wait. I then came across Payne & Son so I thought I'd pop in to compare prices for the fix. The gentleman who had a look at my necklace, suggested to swap out the weak chain-link (which was broken) for another stronger one which would prevent it from snapping again. He said he could get it done right now as it would only take a couple of minutes, as there was no need for soldering. It was also free of charge which I thought was very kind of him. I was very happy to have come across them, and whilst we waited, we had a look at their gorgeous selection of jewellery!!
Thank you to that gentleman!!
T. J.
Payne & Son provided us with our wedding rings, and not only have we been beyond satisfied and thrilled with the quality of our rings, but we were also so thankful for how much we were helped and advised throughout the selection process. We were initially unsure what we were looking for exactly, as we wanted a set of rings that were a balance between traditional in appearance yet with something unique to them that would have significance to us. Even with this difficult criteria, Payne & Son helped us every step of the way to finding a pair of beautiful rings that were perfect for us. Their knowledge and insight helped us immensely, and their friendliness and patience made all the difference, making what can be a difficult decision stress-free. Professional, kind, and dedicated to their work and to helping their customers find exactly what they need, we recommend Payne & Son to anyone wanting to find high-quality jewellery with special meaning.
M. P.
I needed a chain fixed and I was so impressed with my entire experience. Everyone I spoke with was incredibly friendly, informative, and helpful, the price was very reasonable, and it was finished faster than expected. I highly recommend this shop!
C. H.
My ring bent on my finger due to a fall so I phoned up to see if they could cut it off and they seen me straight away. Offered to pay however they suggested we made a small donation to their charity box. Very friendly service :)
P. V.
Brilliant family run jewellers, very personal service and knowledgeable staff. We've had several things adapted, engraved, repaired etc and service is always first rate.
S.
We chose my engagement ring and our wedding rings at Payne & Son, and we couldn't be happier with this fantastic independent jeweller. Staff are knowledgeable, courteous, and very professional. Highly recommend!
C.
Fantastic service from Andrew and his team at this traditional style jewellers, They were the "Repair Shop" I needed to fix a sentimental gold necklace, I picked it up was charged half of what I was quoted and couldn't see the fix. Fabulous place and far better than the soulless high street chains (excuse the pun) I will definitely check this place first in future.
S. L.
Highly recommended for jewellery repairs. I needed a minor repair to a necklace and came here on the basis of the other positive Google reviews, which are absolutely spot on. The repair was done within a couple of hours for an extremely reasonable cost. I received the same level of courteous, helpful service that I would have done if I'd been buying an expensive piece of jewellery. I will definitely be coming here again.
J.
Excellent service, wealth of knowledge and a jewellers that you can really trust. Have used these for years as my Mother did before me and have always been utterly thrilled with the results of any resizing and fixes. They are wonderful! The collection of jewellery that they have is beautiful and of great quality.
O.
By far the best jewellers in oxford - as well as having truly beautiful pieces on display, their staff are extremely knowledgeable and not pushy in the slightest. I felt completely at ease browsing and asking questions, even though I was in there for quite a while, and anything I asked was readily answered with the enthusiasm of someone who enjoys what they do. Normally I'd feel a bit intimidated in a shop that sells very expensive products, like I was wasting their time, but not here.
S. B.
Payne & Son deserve their reputation. I took in two repairs recently and both came back in double quick time and look lovely. Thank you
G. L.
Lovely shop, nice jewellery and very friendly staff. My friend was getting married in the town hall around the corner and had a wedding ring emergency and we went to Andrew for help and he went above and beyond to solve our problems so that the wedding could go ahead and he wouldn't even accept any money for what he did. Such kindness. We really appreciated his help and highly recommend anyone to pop in the shop to take a look around!
M. S.
Very helpful and friendly. Went in with a chain link broken although it was tiny they managed to work their magic. They advised me of the price which I was very happy with so offered to pay a little more for such great service at which point they advised it would be being given to charity anyway. What lovely people.
A. L.
They did fantastic work restoring an old ring for me. Really friendly and knowledgeable service, I could not be happier with the results.
S.
Says on Google it's open until 4pm on a Sunday. Just drove here from London to pick up an item, paid a fortune to park, walked all the way to the store to find out they aren't open at all on a Sunday. May be worth updating that 😕.
I've given 3* though because I've met them before and the staff were lovely.
5* for staff and service.
1* for lack of correct information on Google.
I know mistakes happen but this day and age where people don't have time and money to waste it is very disappointing to experience this.
I'll update the review once my business has been completed.
*** Business complete. Work satisfactory. Nothing else to note. ***
S. P.
Expensive, imaginative, helpful and very good value if you are thinking of gifts that will endure a lifetime. It is the only Goldsmiths that I enter knowing that I will be helped to find an unusual durable gift or mend something of sentimental value. Payne and Son is a gem of a place that I have often visited over the past 21 years that I have lived in Oxford
G. H.
Fantastic jewelers, bought beautiful Diamond earrings for my wife's special birthday very helpful and friendly staff
J. B.
Absolutely exceptional service from friendly, professional staff. Went in with a small repair that was quickly performed for minimal cost. The assistant also cleaned my item for me free of charge. Couldn't recommend more highly.
A. F.
I came here to get my necklace repaired. The assistant was very helpful and carried out the repair while I waited for a good price. I am very pleased.
P. L.
Excellent High Street Silversmiths retailing modern post war silverware by the leading UK designer silversmiths of the time. A real treasure in Oxford city centre. Very helpful, friendly staff.
A. W.
Lovely, experienced and very knowledgeable staff, exceptional items for sale. These guys know real quality, more so than your generic high street retailer, and they source a lot of locally made items too.
J. D.
Nice range of unique jellewry. Matthew is amazing, the other staff not so great. Encountered two different mebers of staff who messed up on an expensive ring I purhcased, but Matthew was outstanding!
B.
Ok ish
A. A.
I'm looking to buy a ring from America soon but i didn't know my ring size,we needed to find a jeweller with the right knowhow,& from a quick Google map search this 1 was nearest,& the fella behind the counter could not of been more helpful.it was no trouble for him to help me out,& he didn't have to.definition of a gentleman.
A. B.
Treasure trove of silver antiques and great local contemporary jewelry. Lots of shiny things that are always a sure hit as gifts for my wife.
J. E.
Repaired my bracelet that had snapped for a very reasonable price - and it looks good as new. Could not recommend them more.
N. L.
Staff are very knowledgeable and courteous giving you an aura of confidence that you're in the right place
J. N.
Family run business with really helpful staff and great range of silver jewellry
L. M.
Fantastic customer service !
M. G. F.
One of the few family businesses now left in Oxford, excellent service, a real institution.
P. O. L.
Very friendly good service
A. W.
Very professional, friendly and honest staff - always a pleasure to be served there.
S. B.
Friendly and knowledgeable staff able to customise as per your needs
J. T.
Fantastic Local Jeweler.
Would Highly Recommend !
S. A.
Always magnificent service and so many beautiful things!
M. E. (.
Pop
A. A.
Lovely staff
S. B.
J. W.
A. S.
R. S.
J. H.
R. S.
A. K.
D. B.
H. E.