Reviews of Safestore Self Storage. (Moving Company) in Colchester (Essex).

Safestore Self Storage

455 Reviews

138 Comments

Moving company

Self storage facility

Packaging Supply Shop

Storage facility

Warehouse

572 Ipswich Rd, Highwoods, Colchester CO4 9HB

Description

Information of Safestore Self Storage, Moving company in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Safestore Self Storage

Reviews of Safestore Self Storage

K. S.

Great service and support at affordable prices. I have used Safestore Colchester for several years now and can truly say that the staff have always been helpful and professional. The building is kept clean and in well repair. I have seen Nick the manager and other members of his team painting the floors themselves to make sure it always looks great. I have had many offers from other storage companies but, the friendly competent staff at Safestore Colchester offers everything I need.

G. L.

Perfect and reception staff here are amazing would defo use again

S. P.

A slick and well-situated storage facility close to the A12/A120 junction.

D. S.

Excellent service from Jo. A very special person.

T. B.

Very helpful and considerat

D. B.

Great storage place, buy you pay a very high premium....

C. T.

Good service, good amenities abd friendly staff

d. b.

If you want self storage this is the place for you! Excellent in every respect

K. S.

Great service ,very helpful ......thanks

h. b.

Very helpful and all staff and very friendly

d. p.

Very helpful and informative Access is very easy

N. M.

Excellent Service. Great advice and help with Paperwork. Quick response to emails. Clean and Tidy storage recommended

N. D.

Friendly. Informative. Accessible. Reasonable cost.

U. D.

Friendly staff, great prices

j. a.

Very nice staff always nice to see them

I. A.

Very professional and lovely staff.

M. L.

Excellent service and smooth administration

I. N.

👍

M. W.

Nice staff 👍 good service

D. T.

Friendly helpful staff willing to help 👍🏻

S. B.

Great staff good prices

T. Y.

Always helpful, happy staff

k. g.

Fantastic service. Jo was amazing and so helpful and friendly. Would thoroughly recommend

J. C.

Could do with longer opening hours

C. W.

Clean and tidy when I went

H. S.

Does a great job

M. J.

Excellent service!

S. G.

Secure & efficient but seems expensive

D. B.

Excellent top quality service

O. d.

Not used it before

p. s.

excellent service

L. S.

Best service...

a. y.

Pallet collection

P. W.

A truly first class service from Jo. My home contents have gone into long term storage; Jo was exceptionally helpful with the planning, logistics of moving (from long distance) and best practice for what was a seamless move into storage. She really went above and beyond to ensure my move was as ‘painless’ as possible and I am so happy I chose Safestore Colchester. Although I dealt predominately with Jo, all the team deserve a massive thank you. Highly recommended!

S. R.

Lovely

A. U. L.

Supportive Staff !!!

P. R.

Helpful staff

B. U.

M. B.

C. A. A.

C. R. D.

c. m.

P. L.

Fantastic place for all my Storage needs, Super friendly helpfull staff, credit to Nick and his team

L. M. B.

Absolutely excellent service from Nick and Jo. So friendly and helpful. I wouldn’t think twice about recommending these guys - they even catered for our dog with doggy treats. Also the facility is immaculate . Thanks guys. You are fab

P. F.

Nick team offer a very friendly and professional service, highly recommend Colchester SafeStore if you are in need of storage.

T. W.

We went in today to book a storage space and was met by two fantastic members of staff (Debbie was the name of one I sadly didn't get the name of the other lady) such a lovely welcome from both of them. we was shown the space which was perfect for our needs. everything was clearly explained to us and all information emailed to me. cannot fault the service we received safestore should be proud of their staff. :)....very convenient location and hours of service even on a Sunday. 5/5 x

L. D.

Excellent customer service...Jo and Nick are great! Really helpful, and knew exactly how much storage space I needed...Nothing is too much trouble....highly recommend...

N. H.

Extremely friendly and helpful staff. We needed a storage unit for 2-4 weeks, the team on hand were brilliant providing everything we needed in one place, they were even able to offer insurance which we took. We haven’t used our storage unit for the full weeks, which means we will soon be refunded two weeks. We really can’t grumble at all. Highly recommend Colchester Safe Store

L. W.

I can't thank Nick and Jo enough for being so helpful and friendly from the moment I met them! They completely understood my situation and were extremely accommodating! I've never had to use storage space before, which was quite nerve wracking at first, but to be welcomed by such a funny and happy person (Jo) helped make the experience so much easier. I would highly recommend using SafeStore not only because I felt my belongings were secure but I feel you're guaranteed a 5 star experience! Thanks again Nick and Jo!

S. F.

Absolutely fantastic team! Nick, Jo & Debbie always go out of their way to ensure my deliveries are safely kept and promptly message me once they arrive. I had to upgrade my storage unit to a larger room and I was given a variety of options/locations that would best suit my requirements. Every time I visit I am made to feel like a valued customer to the point I enjoy going to see friendly faces. Keep up the great work guys and thanks for everything! Soraya

D. M.

Fantastic! Very helpful team go see Nick, Jo or Debby up at Colchester Self Storage, for a very professional, safe storage solution, big thanks again amigos! A++++++++++++

D. H.

Excellent service, very kind gentleman when arriving and extremely helpful

V. S.

I have used Colchester safestore on 2 occasions, both of long duration. The storage facilities are first class and very secure. I found the staff, Nick, Jo and Debbie to be kind, courteous, polite and very helpful.Nothing is too much trouble and this is much appreciated at a stressful time.I would definitely recommend this branch ... and the fabulous efficient team there , who are a credit to the Company.

C. A.

Firstly I had a phone conversation with Nick who suggested that we pop in to assess what size unit we needed. We visited the next day and were shown around by Jo. Nothing was too much trouble. Our storage space is booked for when we need. The units are clean and easily accessible and the customer service is excellent.

P. M.

Jo at Safestore was amazing! So very helpful, full of fun and better still did a great job.She was able to correct my previous booking with an immediate upgrade with out a fuss in a very busy store. Well done Safestore.

G. F.

We used Safestore in Colchester at the last minute when moving as we couldn't get a removal company and moving dates were tight. Nick was brilliant and a lifesaver, finding us all the storage we needed at such short notice. Top bloke! Thank you :o)

W. W.

Nick, Jo and Debbie were fantastic. Always friendly and smiling. Very clean and secure. Great experience! Definitely would not go anywhere else.

D. M.

Easy booking process, helpful staff, clean and secure storage.

D. S.

Very happy to help good size room easy to park.

c. D.

Really helpful and friendly staff who go out of their way to make the whole business of moving etc (and, the time before that, storing my stuff while I was abroad) so much easier. Outstanding service, reliably. Also, they're really good at surfing, have all won Masterchef and now owe me £100.* *Okay not the surfing or Masterchef

J. B.

I honestly think that this is a fantastic place to use for self storage. The staff are incredibly nice, cheery, always having a good laugh, but at the same time, very helpful. They recommended me a man with a van to use, from a different company, to get my stuff into storage, and the service he and his colleague provided me was brilliant. When things went wrong (as something normally does with a move) they didn't complain. They just got on with it. What more, the self storage itself is very reasonable, allowing for cheaper prices for the first few months, but does go up over time. I've also seen where my items are being stored so I know that it's secure. Very nicely done.

A. M.

The arrangements were faultless, the storage facilities are clean and secure and the customer service is first-class

J. B.

The staff at Safestore have been brilliant throughout the months I have stored and added to my hoard with them. They are always friendly and helpful and will help in the best way they can to accomodate with the size of storage unit you will need. I was shown a few units so I could decide which was the best for me. I will always recommend these lovely people to anyone who has stuff to store as the whole episode has been carefree. Thankyou Safestore.

R. F.

I contacted several storage facilities in Colchester and Safestore Self Storage were the only company who got back to me on the same day. I received advice on the size of storage that I required and obtained a quote on the same day. Nick Partridge (Store Manager) was really helpful and efficient. He sent me the contract electronically and payment method, which meant I didn't need to do it in store. I went to the store on the same day and obtained access to the storage facility so I was able to move stuff in straight away. Nick was extremely friendly and helpful. I cannot recommend this place enough for price and customer service.

s. w.

Everyone I have dealt with or spoken with on the phone has been very friendly and helpful. The process of arranging storage was very easy and they were happy to show me around to help me decide what size unit to get. The facilities seem very good, it is easy to get to and the price seems in line with other facilities in Colchester.

A. W.

Very pleased with the storage facility in Colchester. From the initial online quote to the visit to assess the storage size and subsequent booking it has been a great experience. Jo and Debbie are great and have advised us on the right unit size. Very pleased with the 24h access meaning we are not limited by the store opening hours (8am-6pm on most days). Would recommend to anybody, especially if moving house.

L. G.

Great customer service! Was very accommodating to all my questions! Nick the manager was awesome!

T. S.

Excellent customer service, after an extremely tough week I turned up at Colchester Safestore, was greeted by Jo, who was friendly, quick, efficient, so kind and even made me a cup of tea. She made my drop off to store my things so much easier than I expected. Thanks Jo, I hope your employers are appreciating how great you are.

P. D.

Wonderful storehouses always clean and tidy, very good for everyone pocket! Easy transaction quick pay Best price in Essex ! Very helpful professional staff always friendly you can feel like boss, very understanding people! Highly recommended place! I would like to treat customers like this wonderful staff, many thanks and wish the best

K. P.

Absolutely brilliant! Very helpful and considerate with a smile on their faces. Many thanks to Jo , Debbie and Nick . All the best guys Kip

A. B.

Price is competitive but the staff have been amazing! Highly recommend the Colchester branch, the ladies there were so helpful and even gave us chocolate while we were unloading. Can't thank them enough.

s. b.

The team are extremely helpful and provide an excellent service, going above and beyond for us which we really appreciate. Being willing to receive and handover packages to the couriers is a highly valuable and reliable service offered by the staff at Colchester Safestore which saves us a huge amount of stress and time!

T. O.

On arrival I was greeted by Nick, who was extremely helpful and his advice on securing the correct size lock up for my furniture was greatly appreciated. The whole service was very professional and I can only recommend your company to other clients. Kind Regards Tim Ormston

D. F.

Really impressed with the service here. Nick was polite, speedy and he went out of his way to help us. Would recommend.

C. Y.

Jo and Nick have been amazing, so helpful from start to finish and always with a smile on their faces, our move was stressful enough but they made things a little easier.

J. M.

Really positive experience, extremely helpful team there and very friendly. The Colchester units are just off the A12 Colchester North exit and very straightforward to get there and access the unit. Thank you

R. W.

Staff friendly and helpful. Price was fine. Storage space very clean and not too far from the lifts by the entrance. Access good from loading point and easy to get to by road with spacious parking.

M. S.

Very helpful and friendly. They go out of their way to give good customer service. Site is very secure & clean with good access. Would definitely use again.

M.

From the initial enquiry and booking through to the management of the unit the staff were courteous, professional and efficient. A very smooth process and quick to respond to any queries. A big thumbs up.

K. N.

Very excellent service with helpful and friendly staff. I left my things at the storage and was out of the country most of the time and most of the communication was via email but everything was excellent and the service was super. Will definitely recommend.

B. S.

Everyone was so lovely and extremely helpful. Above and beyond when they really didn’t need to. Amazing service & prices. Highly recommend

L. A.

Thus is the second time I have taken storage with you and I do keep it in use it for a long time and I have to say the staff are welcoming, polite and efficient. In particular Jo has always gone one step further to make it a stress free process. Over the years she has helped with every aspect of the service that I needed with a smile and useful information.

c. k.

Great place for storage. Lots of room size options. What makes this place 5 stars is the staff. Always good fun whilst being professional and sorting any issues quickly Highly recommended

S. L.

Jo was amazing when I was looking for somewhere to store our things. Helped me work out how much I needed and great competitive price even after price match I got a even better price because they changed there prices. Easy paper and easy access amazing around service

C. B.

You can cover your belongings with insurance in this very big ware house, 24 hour access to the ground floor if you pay for it. (There's materials to keep your gear warm in winter and cool in summer) Properly package your stuff as the wear house is not temperature controlled and i would say they need more CCTV down the corridors. The staff are amazingly approachable with any query you can imagine and are very friendly.

K. O.

Top quality customer service. Debbie was geniune and helping. Professional and friendly. She took the time and effort in showing me various sizes of rooms and quick accurate answers to all my questions. Very knowlegable. I am a happy and sattisfied customer thanks to Debbie at colchester branch. I reccomend. Keep up the good work.

H. D.

Well. It doesn't get any better than this anywhere. Jo and Nick were absolutely fabulous as well as professional and competent. When I left I ended up giving Jo a hug which is a sign of what these guys are like. You almost want to stay a bit longer just so you get to see them again!!

L. T.

Staff here are really great and offer the best prices I have found. The units are clean and we'll monitored but I have taken a star off because when moving tall objects such as wardrobes you have to put them on a trolly thenot take them off again to put in the lift as they don't have a tall height lift entrance then put back on trolly again when upstairs to rooms that are not numbered in order so a bit more thought on actually moving large items easier and accessing lockers please.

J. T.

Friendly and helpful This storage facility is so friendly and can't do enough to help. They're responsive on email, quick to help you when needed and have excellent storage facilities. Cannot recommend enough. Thanks!

C. C.

Competitive, very polite and made everything very easy to sort out. All the staff I had contact with were very helpful.

r.

Me and my partner had never used a storage unit before. With the stress of moving we met a lady called Jo who helped us through the whole thing. She showed us around and knew what would benefit us for size etc. Jo was an absolute pleasure to deal with and a absolute asset to the company!!! Would definitely recommend this Safestore to anyone!!!

C. I.

I haven’t used Colchester for self storage but have had reason to need help with packaging materials. The staff have been very helpful and friendly on each occasion. A real pleasure to deal with.

G. G.

Popped in last week and saw the lovely Jo. She showed and told me exactly what I wanted to here. She was very pleasant and efficient and I left in short time with storage bigger and cheaper than where I am currently. Thank you Jo. Smashing!

D. F.

Very friendly staff, and a good choice of room storage. Easy access and a good number of trolleys. Being able to pull right up to the loading dock is very useful.

m. s.

Very professional and helpful staff. Jo explained everything before moving. There are no hidden fees. Very smooth process. Strongly recommend Safestore.

A. B. (.

Very nice people. Since I opened a storage facility here they have never failed to recognise me and show the utmost courtesy and warmth towards me. Never thought a self storage place could have heart but the staff give this place something very special.

S.

Very friendly and helpful staff, was a pleasure to store my stuff with Safestore.

r. g.

Thanks so much your help and friendly approach, will definitely use your company again. Regards Ron Gullen

G. T.

Helpful staff, clean facility, always lots of parking. I would recommend using, without hesitation.

R. Q.

Really helpful and friendly staff especially Nick and Jo! Couldn't have been nicer! Would definitely recommend.

D. B.

Very good service Really quick and friendly. Absolute pleasure to deal with. Cant thank jo and nick enough for their help.

J. A.

Good location, easy access from the A12 - Staff are lovely, very helpful. Prices are very reasonable with a good variety of room sizes available.

D. M.

Very friendly staff who are very helpful with any queries. Easy access too. The shop also sells packaging materials and is a DHL drop off point!

G. W.

Having recently transferred all of our storage to Colchester Nick promised us that he would look after us and he did - Nice people to deal with and a great deal on storage so thoroughly recommended 😀

A. C.

The staff at Safestore Colchester are both professional and friendly, their help organise storage in a very short space of time for me was very much appreciated - the space is extremely clean and feels safe.

S. C.

Short term, 2 month renetal. Gòod staff super helpful, nothing too much,. 6 stars to the staff. Lock up,did what it said on the tin. Closes at 6pm. Thursday night 8 pm. Stange, Friday would be better till 8pm. Every night to 8 even better!

T. G.

Amazing staff, very secure and well looked after storage facility

C. E.

Almost unfair to review safe storage, I went for first aid training in an adjacent office. Good parking, not many toilets.

J. G.

Friendly and extremely helpful staff, good access and tools to help with storage. Very reasionabke prices. Can't sing their praises any more 👍🏻.

G. P.

Very pleasant reception, cool clean and dust free, well managed.

J. P.

I've been a customer here for many years and it's been nothing but a positive experience always Friendly staff who are always helpful along with spacious storage rooms with reasonable prices

m. l.

Staff at the front desk, Debbie and Jo are superb in their PR as well as their service. No hesitation in recommending them to others.

N.

Outstanding service, from all the staff. Extremely helpful Wouldn’t use anyone else 👍🏻

K. B.

The staff, the way business is conducted is all first class. Absolute brilliant storage facility - Don't waste your time with others.

T. E.

Amazing service from Debbie, she was really helpful!

M. L.

Great service from a truly local team. Found the whole process from booking online to picking up the keys really simple. Great attention to all the details. thoroughly recommend

M. B.

OK, plenty of parking for loading in and out of the store

T. B.

I think the staff at Safestore Colchester are the biggest asset and take so much pride in welcoming customers and making the experience seamless and and as stress free as possible. Thank you

T. G.

Brilliant staff, well looked after and well organised storage facility. Much better pricing that big yellow.

I. R.

Friendly helpful staff, easy to access and a fantastic way to store all the items you don't have space for

K. H.

Very helpful and friendly staff. Would recommend safe store.

M. A. (. A.

Excellent service, really friendly and experienced controllers. Easiest and fastest firm I have ever booked with

S. F.

The friendly professional service made our whole storage experience a dream. thanks Jo, your a legend

P. T.

Pleasant, helpful staff. They even made us all two hot drinks while we unloaded!

M. F.

Good ,but getting too expensive place to keep you stuff.

N. F.

Very helpful staff,jo was an absolute pleasure to deal with,would recommend safestore to anyone.

J. L.

A coupe of months ago, I enquired about renting some storage space with Safestore Ipswich Road Colchester. I was delighted to speak to Jo who was really helpful when assessing my needs in terms of square footage of floor space. A week or so later, I decided to take a larger room, as things had changed, and again, Jo was quick to respond. Sadly, our plans had to be abandoned and I had to cancel the storage space. Again, Jo listened sympathetically, and offered to keep my details on file in case I need some space in the future. Whilst I didn't actually use the space allocated to me, I can say without doubt that if the facility was as efficient as Jo and her colleagues, there would be no need to look anywhere else! Thank you for your continued support!

K. M.

Great, the lady, that we have had dealings with before, was very good, & as usual, we had a good laugh, & very efficient, & a lovely lady,

G. S.

Clean & tidy, decent staff and reasonable prices, nice big lifts and plenty of trolleys to move stuff on.

J. W.

Really helpful staff and variety of room sizes which you can change as needs change.

M. G.

Very friendly, informative and supportive experience. Facilities are very good.

k. k.

Very helpful staff, great communication, easy procedure. Highly recommended!

M. A.

Always found the staff friendly helpful and polite. Excellent!

A. A.

Good experience, been professional all the way trough . Thank you

J. P.

The most helpful and knowledgeable team who are always so friendly to deal with.

B. M.

The staff at this depot always very helpful and friendly

N. B.

Easy car parking next to A12 and lot of place available friendly staff

A. H.

Just wanted to give some feedback on this business. We needed a storage unit at short notice when we sold our house. We were let down by some friends that were supposed to be storing our stuff. We spoke up Jo who promptly managed to arrange it for us. She went above and beyond to help us. Even now when our new build is slightly delayed she’s managed to arrange something to help us out short term. I don’t often take the time to do reviews, but in this case I’m happy to make an exception. Well done to Jo at Safestore Colchester. We know where to come if we ever need another storage facility

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