Reviews of Doree Bonner International. (Moving Company) in Edinburgh (East Lothian).

Doree Bonner International

62 Reviews

56 Comments

Moving company

Moving and storage service

International House, 36 King's Haugh, Prestonfield, Edinburgh EH16 5UY, United Kingdom

Description

Information of Doree Bonner International, Moving company in Edinburgh (East Lothian)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Doree Bonner International

Reviews of Doree Bonner International

G. P.

Efficient & good value removal over 2 days. Caring & considerate guys. No skimping with boxes & packaging materials with collection post removal arranged when convenient.

M. Y.

The team were fantastic from start to finish. From the initial contact and the ease of arranging to have our home put into storage and then moved into our new home it was a stress free and professional experience. Would absolutely use Doree Bonner again and would recommend to anyone.

T. E.

I hired Doree Bonner to move my furnishings from the UK to the US and the process from the beginning has gone great! The sales person I worked with was so helpful and I can't say enough about the team who came to the flat to pack up my belongings. They were so professional and did such a great job. I haven't received my furnishings yet so the process isn't complete but so far the UK side of things couldn't have been better.

C. G.

Fantastic company: first rate service from start to finish. The gentleman who arrived to give us a quotation was super helpful and the quote was with us within 24 hours. People were always on hand to answer my questions and the communication before the moving day was excellent. The team who helped with the move, were punctual, friendly and very helpful - even assisting us moving some of the landlord's furniture back into place. Will most definitely be using again for any future moves. They made moving home completely stress-free!

d. m.

Our experience with Doree Bonner was excellent. In December 2018/January 2019 the company moved us from Edinburgh to Barcelona. The consultation process with Colin Chalmers at the beginning was very thorough. The packing and removal service was efficient and very professional. Moving during the Christmas break did mean we had to wait a little longer to receive our items in Barcelona, which caused a little anxiety. But the branch Manager Steven McGregor kept us informed at every stage. The delivery itself was carried out by Doree Bonner's partners, Mathew James. The team did an excellent job bringing our items and large pieces of furniture up three tight flights of stairs to our top floor flat, without complaint or hesitation. Everything arrived in excellent condition and you could see care had been taken throughout the process. We highly recommend Doree Bonner for international moves.

M. S. (.

We had to change from a straightforward house move to storage quite late in the day and then had a number of delays before finally moving into our new home. Doree Bonner were very supportive throughout and did their utmost to accommodate our moving target! On the uplift day the team expertly packed the storage crates and on re-delivery were very efficient at unloading and putting things back together. We would highly recommend Doree Bonner.

E. G.

Fast,efficient and reliable! Doree Bonner weren't the cheapest quote we received, nor were they the most expensive, but they impressed me with their professionalism from the start. The move itself couldn't have gone more smoothly. The crew that came round from Doree Bonner to pack the day before were very professional, polite, and couldn't do enough to help. Moving day itself was hassle free and ran smoothly. Everyone knew what they had to do and everything was done on time and packed away safely. Unloading at the other end was swift and efficient, all boxes and furniture going in the correct rooms. Out of all the costs involved in moving house, the money I spent on getting Doree Bonner to pack and move was the best value for money out of the lot. Couldn't recommend Doree Bonner highly enough. Would definitely use them again, although not planning on moving again for a while!

I. F.

We completed a move from Johannesburg to Scotland. The Doree Bonner team from Edinburgh were absolutely amazing. From unpacking a 40ft container to getting our massive furniture into our new home, not a single grumble, and smiles and laughs all day. Phenomenal service right through the process, including the management and admin team keeping us informed all the way. 10/10 would highly recommend their services, and cross your fingers you get the exceptional team of Wayne, Alan and Davie. A million thanks from a very happy customer!

K. W.

We were well pleased with Doree Bonner from the beginning when Colin came to look over our belongings and gave us a price to the end when Tam and Jimbo unloaded it all at our new home. The men were hard working and well mannered. Ian was helpful when we had to adjust the moving date by almost two weeks and always in a good humour which I was grateful for.

M. P.

The experience from booking to actual transportation services was excellent. All the requirements were clearly discussed over phone and I was provided with the quote for house movement with Various options which were clearly explained. Alex (sales team) did excellent job to answer my numerous calls and helping me out to plan this transition. Dedicated operation manager assigned along with his team are highly efficient in providing quality services. They even help in packing everything from wardrobe to fragile items. Actual services are always on time. Even at new house team helped us with arranging everything in each room at lightening speed. All in all best services delivered which exceeds all expectations !!

J. L.

From my first enquiry to the actual move I found extremely professional and helpful. I emailed my requirement to Claire who suggested she met to assess what was needed for the move. She then gave me advice on what to prepare for the office move. On move day the lorry arrived promptly and had everything loaded without any problem. The office I was moving to was in the top floor with not good parking. this wasn't a hassle for the staff and in no time my move was done, they put all the shelves and drawers together again and I was left very happy. I would definitely recommend Doree Bonner in the future.

s. t.

At 2 weeks notice they were able to fit in an evaluation of my belongings and get me moved. I had an excellent team who worked efficiently and took additional steps to move the boxed items from upstairs down so that I could clean as they went which saved me time in the long run. They were very friendly and professional and I couldn’t fault them in any way! I would definitely recommend them!

C. B.

A big move made simple thanks to Doree Bonner. Doree Bonner's regional manager never attempted to impress us during their first visit unlike most of their competitors who incidentally gave us substantially higher quotes. The regional manager has been very good at planning our move in advance so that even though the big day was indeed a busy day it went on smoothly. And the same can be said about the reception of our possessions in our new home. Not a single item broken or damaged. Well priced, on time, and all in good humour. A stress free experience.

T. M.

We used Doree Bonner in mid-2017 to help us move from London to Edinburgh. The experience was fantastic. We used the packing service and it was worth every penny - our items were delivered in the exact same condition they were packed in and all boxes and wrapping were provided. The team of removers worked directly for Doree Bonner and were experienced, friendly, polite and incredibly helpful - checking on what we wanted done with particular items as they packed - and keeping both our old and new homes in pristine condition while they loaded and unloaded the lorry. Meanwhile the office team kept us updated on our removal and scheduled delivery, bearing with us through the delays and uncertainty that inevitably come with moving house. In summary, I'd totally recommend Doree Bonner's services to anyone moving house. We hadn't used a removal firm before, but having a firm I knew I could trust like Doree Bonner made our move so much easier than some of the other options I looked at.

V. L.

This was a small move over 300mi within the UK with tight budget and tight schedule. Simon (from central operation) was very helpful and responsive from the first contact. He also looped in Steven from the destination branch to ensure a smooth transition. Once we decided to go ahead, clear paper work was passed onto us, specifying all the terms and conditions clearly. It also helps that the company is fully insured and is a member of many professional organisations (important if you look up how to find reputable movers). On move day we weren't fully prepared but the 2-persons team was very helpful and friendly. The same team delivered a few days later with the same professional and speedy service. I'm very satisfied overall. Cost wise Doreebonner is also very competitive, since we've asked for quotes from several other companies, and non were able to give us the combination of affordable fee and convenient removal and delivery dates. I will definitely use DoreeBonner again.

S. B.

Been dealing with Claire and Steve in the office in Edinburgh, they've helped us through the paperwork and the many questions we've had prior to our move to the USA. Davie showed up around 830am as agreed and asked for a quick rundown of what was going with us, then proceeded to bring in piles of boxes, tape and packaging material. He got straight down to work and pretty much left Mum to do her thing other than asking if he might be allowed to use the bathroom..!! How polite..!! Wayne and another lad showed up a couple hours later to help pack everything....what a great trio of lads, the banter was going and we thoroughly enjoyed having them in the house. They finished what we thought was a big job in a relatively short time and treated all Mums stuff with respect and like it was their own. Once done they all came and shook our hands and wished Mum good luck in the move. Such nice, caring people. These are representatives and the face of Doree Bonner, you should be proud of them. Such a nice experience. Thank you everyone and we won't hesitate to recommend your company to anyone in the future.

W. W.

Hi, the team were great, they even helped push my car which had a flat battery ! We had a lot of stuff and they had to get help from another team to unload because of running late. Piano , 3 sofas & 3 double beds, 2 dining tables & sets of chairs, 5 large chest of drawers, a bureau & wall bookcases. 90 large boxes worth of stuff ( from 2 large sheds as well ) They were all finished by about 6.30 & they got a big tip as I felt they had worked on after there finish time & it would pay for a fish supper & a few beers. They didn't complain at all about it being late. One bad thing. Got no follow up call to take away the cardboard boxes within 10 days, which we had paid for. Had to take them to the dump ourselves and there was about 90 boxes folded flat. If I'd hassled them......... they may have come out & collected them ? Was just expecting them to follow up within the 10 days. That's why not the full 5 stars.

A. H.

Having had a long standing relationship with Doree Bonner it was a pleasure to enlist their services once again to clear my elderly mother in laws house. The staff were excellent as ever, always very willing and friendly. Highly recommend this company, competitive price too.

K. A.

Flawless delivery. I just wanted to say a massive thank you to the admin team and the removal men, from start to finish I had every confidence in the delivery process and new what was happening and when. We had furniture picked up from a storage unit, held by them in there storage until we had the keys to our new home (6 hours away) and then they delivered our items within the allocated time slot! We stupidly had our white carpets cleaned the day before and there was not a single mark on them! They also built our furniture (thank you) and managed to get the largest pieces through our narrow door (which involved removing it and replaicng it). I would have no hesitation in recommending this company. thank you

F. D.

Cannot recommend highly enough! They totally took the stress out of moving to Australia. From the initial home consultation from Claire at the Edinburgh branch.I knew that I had made the right decision. I went with the full packing service and the groupage option as I didn't have enough to fill a full container. I was explained every step of the process in detail, and if at any time I was unsure, I was made aware that they were always at the end of the phone or email and that no question or query was too small or stupid!! The day of the move went very smoothly. The guys telephoned the night before with their arrival time the following day, so I was well prepared and everything was completed in under an hour. I also have to comment on the price - I had originally considered moving my belongings myself, however overall this service actually worked out cheaper, and with less stress into the bargain. What's not to love!!

G. M.

Really good company although we've had a couple of hiccups along the way which included some damage to an oak TV cabinet, an Ikea chest of drawers and our bed not being properly assembled. We also had to chase for both deliveries to come on the same day as the team seemed to think it was being done over two days. The guys who did the pack and delivery we're all really nice, its just with the damage to multiple items and issues with day of delivery I can only give them 3 stars.

D. A.

A professional service, with professional workers. I exspected stress and lots of time to be consumed with moving my house. But that was not the case, both the removers turned up bang on time. Both of them were punctual and polite, and within no time at all the house was packed away in a very well presented truck. Moving in day both the movers beat us to my new house and were ready to go before I had even opened the door. With everything unpacked and put in place both the movers asked if there was anything else they could do, as if moving my whole house wasn’t enough. This is the definition of a professional service and I will be making sure that I use no other service in the future.

M. N.

Doree Bonner moved us from the countryside into a town in East Lothian. The team was punctual, polite and really grafted. The move went really well and all our possessions were packed, moved and unloaded into our new house without any breakage or damage. All in all a stress-free experience and a great service. I will certainly use Doree Bonner again when we next move!

T.

I have been planning and managing commercial moves for 30 years and I trusted these guys to move my home. So that says a lot! These guys were fantastic. Every step of the way was perfect. Couple of tips, don't do a house move yourself and use the professionals. Don't under estimate the amount of "stuff" you have. Thanks to Colin, Steven, Alan and the boys.

G. W.

To be honest I’d never heard of this company and found them on Google I think. They were well reviewed and gave the cheapest quote out of 3 so we went with them. We left it a little late to book in a remover and I suspect we might have got a better price elsewhere if we’d been more organised, but I don’t regret any of the cost (which was still fair) because the quality of service was so good. Mike and the team were cheerful and accommodating and just got the job done. They packed as well and did so very carefully, labelling boxes clearly which saved lots of time at the unpacking stage. Only minor detail was that the smaller lorries they had to use due to the access at our new house didn’t seem to come equipped with even the most basic tools so I had to do all of the bed dismantling (which to be honest I wanted to do anyway). Overall very pleased, saved us a lot of stress.

M. O.

1st time using the company (Edinburgh Branch) they were not the cheapest quote i had for my house move but from the initial contact and getting the quote we decided to go with them. on move day the moving crew were fast, efficient and friendly and had all our items moved to our new address in no time. if we ever need to move again we will be using them again. also glad they also supplied boxes packing tape and wrapping paper

P. C.

Doree Bonner - impeccable service! We used John Duncan Removals 22 years ago. They were excellent. We approached them when moving house again in 2017. They are now part of Doree Bonner International. From the initial meetings with their representative, going through the inventory, through to the removals team over four days we received impeccable service. Their pricing was competitive. I have no hesitation in thoroughly recommending them. P.C., Dunbar

a. m.

I found the team to be absolutely fantastic from start to finish, they helped tremendously with all elements of the move and packing! They went genuinely out their way to help and nothing was too much trouble for them , it certainly helped remove part of the stress from moving itself . I would highly recommend this moving company both on value for money and service. Great job .

S. S.

Wonderful and helpful team of Doree Bonner. It was very clear from the beginning that they care and take pride in their work. Very professional and make you feel less stressed. They helped us moving twice so far and if we move again, do we ask them? Of course, we do!!

S. P.

In March 2017 my father died. As his executor it was my duty to discharge his estate, a time-consuming affair as anyone who has done it knows. His house had to be sold and the majority of its contents disposed of. My wife put me in touch with Claire who was most helpful and we discussed what would be required and what the cost would be. The sale was due to finalise in the middle of the summer, a busy time for a removal company, and we had to find a slot as close as possible to the sale date, but not too far in advance - Claire kept in touch and advised me throughout about the available dates. As it turned out there was only 48 hours between the clearance of the house and the new owners taking possession, a fact that made me a little nervous - what if the job wasn’t done fully and properly? Although I worried, I needn’t have. The team from Doree Bonner turned up on time and from that point the place was a whirlwind. I was reminded of what it was like to be young and to be able to carry ludicrous amounts of stuff without throwing your back out! Clearing the house took the better part of the day, but cleared it was. I followed the guys, cleaning as they cleared, and by the time they left not only was the job done exactly as I required it to be, but the house was as clean as it could be, a task I had expected to have to do the following day. My thanks therefore to Claire and her team and my fulsome recommendation to anyone who is in need of a truly professional removal service. It wasn’t an easy time for me but the attention and effort put in by Claire and her colleagues lifted some of that pressure and gave me the time I needed to ensure the smooth completion of the sale. Stephen Pringle

P. S.

Very thorough and professional throughout the process. The packing service was great, all items securely packed and arrived with no damage. Delivery arrived exactly on time. Removals teams at either end did a great job, nothing was too much trouble despite the weather! Only criticism would be the marking of box contents, could have done with being a little more detailed, still trying to find some items!

M.

I made an extremely last minute booking to have the contents of my flat shipping from Glasgow to Austria and the team were there from start to finish. A fantastic service, exceptionally timely, regular support and a brilliant team. I'd have absolutely no issues in recommending them to anyone moving.

P. H.

The pre sales service was straight forward and easy, good pricing along with the free declutter service. The team were great on the day of our move, really helpful, professional and I was more than satisfied with the service. The did a great job and while it took them a bit longer than they thought they stayed positive through-out.

K. B.

Doreebonner...Just what you need...when… Doreebonner...Just what you need...when it comes to a house move... Simple... Efficient... Professional... Personal... Pleasant... My move of contents to storage and then to new home was easy...the team made it happen and simply kept me informed at each stage of the operation. Both office staff and the removal men were on top of their game...and in the end we all came out winners

C. O.

Came on time everyone was friendly, the removal service was extremely quick and they completely emptied the house in under 2 hours. Extremely friendly staff managing to get our furniture through awkward doors and corridors, they are all very skilled and I would highly recommend this service!

S. E.

Professional service from start to finish. The movers on the day were extremely helpful and polite, so that the day was a lot less stressful than expected. I would recommend, and happily use again for any future moves.

J. S.

I was downsizing from a large Victorian house with a fair quantity of fragile and valuable bits and pieces. This were picked up on time, carefully packed and stored, then delivered without damage and on time without fuss by a friendly and helpful team. A particular credit was that an overestimate of quantity lead to an immediate cash refund when it was discovered.

R. J.

Great bunch of Guys 😜 did a really great Job . And we're all really helpful throughout the move thanks very much to everyone involved I really appreciate your help all the very best . Rab Jack

A. O.

Great friendly service, only reason for not giving 5 stars is they were unable to fulfil the move over 1 day. I did however get the rest of my goods the following day. Nothing damaged or missing. Would recommend and use again.

M. I.

Excellent moving service with great attention to detail. Made entire move a relatively pain free experience from first quotation appointment through to actual move days. A very professional service and competitively priced, would heartily recommend.

S. S.

Great service. The move team were fast, friendly and careful, as well as being very accommodating when house key handover was delayed for 3 hours due to issues with the solicitors. Would definitely recommend.

D. M.

Staff were really great, could not be happier with their removal skills, and friendliness. 5 star rating from me. A huge thanks for getting the move completed on such short notice.

C. B.

Superb service Start to finish, the most stressful part of moving is done for you! Had no damage at all, and even collect the rubbish at the end Massive recommendation

Y. W.

Great service from the survey to home removal, very helpful with all the communications. We will definitely will choose you again for future removal service.

I. M.

These guys are second to none. I called at 17:00 to ask for help...at 09:30 the following g morning we were packing my stuff at their yard. The most perfect experience i could have asked for.

J. J.

I had to move house due to medical reasons the company helped out with a few matters and was resolved within days .the company lives up to a high standard and would recommend highly thank you for all your help

G. S.

Highly professional staff, they packed and moved our house contents and made our move a lot less stressful, i would definitely recommend.

C. B.

Very polite. Would recommend.

S. M.

Our company use these guys year after year as the service is great, always on time and the guys are always friendly and helpful. Highly recommended.

S. H.

Moved twice and stored for 8 months with the company. Absolutely excellent service throughout. Thank you.

I. J.

Very good service, considerate staffs, Absolutely amazing people. Effective and lovely people humanly. I reckon great customer service!!!! Blessed you folks.....🤗

J. F.

Fantastic service and no hesitation in providing a recommendation. Also very understanding to changes in arrangements.

I. H.

Excellent service - polite, timely and hard working

A. S.

Great service, hastily organised.

P. S.

S. W.

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