Reviews of Kangaroo Self Storage Preston. (Moving Company) in Preston (Lancashire).

Kangaroo Self Storage Preston

161 Reviews

77 Comments

Moving company

Self storage facility

Packaging Supply Shop

Shredding Service

Storage facility

Venture House, Lund St, Preston PR1 1YH

Description

Information of Kangaroo Self Storage Preston, Moving company in Preston (Lancashire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Kangaroo Self Storage Preston

Reviews of Kangaroo Self Storage Preston

k.

' Great storage units, amazing staff! ' Great customer service! I was a bit worried as I have never used a storage facility before. I requested a quote online and received a call from Faz minutes after. Faz has been amazing, he talked me through the whole process, prices and paperwork needed, he made it really easy and was extremely helpful while showing me the units and how everything works. The units are great, clean and dry and easy accessible but with great security! Highly recommended!!!

P. R.

I found the manager and staff extremely helpful professional in there approach, always looking to help with great communication compassion and empathy to provide that customer with the best possible service

B. B.

I would highly recommend smart storage and the great service received from Faz. He was always very helpful and understanding when we had delays and was always on top of everything - he processed the final paperwork before I even called. I would definitely use them again!

R. H.

Great place for storage. Faz helped me get a unit last minute and talked me through all the pricing hes very knowledgeable in all areas of storage and other products . Every time I go in and hes there he is extremely helpful and always has a massive smile on his face. What more could you want!

A. E.

I have been with Smart Storage for a number of years. Throughout my time with them the team of Faz, Sunny and (Tahir - unfortunately no longer there) all made every effort to ensure things ran smoothly whenever I went to the facility. Their support and professionalism has been fantastic. No question or issue was too small or too big, they were always on hand to help. They also were prompt with all email queries too. Overall the Business is very well run, clean and you have a large number of options for space should you need it. I would highly recommend Smart Storage for your storage requirements

S. B.

Having never used storage units before, when I left an on-line enquiry Faz contacted me and walked me through the whole process, ensuring I only booked the space I needed including the insurance which I hadn't considered but was so easy to arrange either through themselves or independently. Can't recommend this company highly enough. Great customer experience.

J. W.

First class and amazing service. Having seriously underestimated the amount of 'stuff' our daughter had when moving, we found ourselves needing last minute storage on a bank holiday. We contacted Faz and within a couple of hours we were unloaded and sorted. Nothing was too much trouble. He was helpful and professional. Facilities are clean and easy accessible.

A. C.

Just recently moved my items out of storage here to move house. Found it easily accessed and the staff were really lovely and helpful. Moving things in is made really easy with trolleys provided and a large goods lift. Got a pin code to make sure my things were safe, along with insurance, which put my mind at rest. The whole experience was easy and at a good price, far better then the storage units I used last year, also based in Preston. I was really happy with the service and communication and I highly recommend!

P. K.

We used smart storage at Preston for several months whilst moving house. The service is excellent and the Manager keeps in regular contact by email to check everything is fine. Very high security throughout the site and great access. Highly recommend them without hesitation.

A. M.

I've been storing with Smart Storage Preston for 18 months. The management at store is absolutely fantastic. They accept deliveries which is really helpful & put them in my room. Faz (store assistant) is always very helpful with any queries. I would definitely recommend Smart Storage to anyone needing it for their business/personal use. They also provide WIFI throughout the building for no extra cost. In summary Awesome staff, very competitive rates & customer service is well above average.

Z. M.

I have been a parking customer for around 12 months with Kangaroo Storage Preston. Greeted with a smile and a hello every morning, the staff (Faz & Co) make the experience a very pleasurable one. I have become great friends with them and enjoy seeing their vibrancy everyday. Their attitude and commitment to providing a 10/10 experience shows they are willing to go above and beyond to make sure the customer is happy. Top lads, top place, and top prices! Still a top place even since the rebranding. Great prices and I’m still a customer, 6 years later. Top work Faz.

M. G.

My husband and myself would like to say thanks to Smart storage Preston for keeping our goods safe and secure during our house move. We would like say Faz and Brandan couldn't have been nicer, always friendly, always there to help with lifting and anything needed. We would definitely recommend this storage Company to anyone,and won't have to think twice about using you again if needed. Brilliant

R. S.

Really great 👍 place yo store your property whether short or long term. The staff are excellent very friendly and helpful but professional always and respectful. I had my property there for a long time and they always kept you upto with all news by email or message which i thought was really good service.

L. B.

This is a really great storage facility, clean and secure with very good customer service. I can heartily recommend this facility.

A. B.

10/10 customer service. I used Smart Storage after uni to store my things and then have them moved to a new location... any questions and changes to my plans were answered quickly and help was provided throughout. Excellent - would recommend to anyone.

Y. V.

I have stored with Smart storage since May. The staff there were so kind and helpful. They did everything they could to make your situation easier. As for the facilities now, they were clean and secure and the prices really reasonable. Highly recommended to anyone. Many thanks for everything guys.

F. K.

Tahir has been most helpful, my mums house burnt down and I needed somewhere to store stuff from the damaged property . Unfortunately the insurance company are very slow and i found housing for my mother in good time. But the knowledge of reserving the space and knowing it would be secure was a great relief whilst I had so much to deal with. I had to mess smart storage about and they were very accommodating, and patient..Thank you - great customer service..

M. H.

The 1st time I've used self storage and so far very impressed. Staff really helpful. The units are impeccably clean and security seems good. The only possible downside is they insist on having insurance which there insurance is very expensive compared to online.

G. W. C.

Great storage facility and the staff are also very helpful..only downside is having no lights in the actual unit.. (have to leave doors open) on the groundfloor..Secure parking when you're on the carpark and secure entrance/exit.

H. M.

The team here are amazing. My partner is diabetic and he was sorting out our unit when he had a hypo. The immediately helped him, got him sweets and a drink and a seat and made sure he was ok. Without them there he could've ended up in hospital. They are really friendly and helpful, (especially Hassan & Faz) and the site is well managed. I feel super comfortable knowing that my life in boxes is being stored there!

C. s.

Its not often these days that something comes along you 100% happy with....So when it does its a breath of fresh air....i google'd all storage options for holding my mothers furniture while we moved her from Scotland. the Team at Smart Storage were so helpful, they guided me through how all these kind of storage setups work, it can be a mindfield if you've never done this before. We settled on a price (inc insurance) they know their business and even helped out with good removable men, who I'd recommend every time...So check them all out then give these guys a call. First class......Thanks again Smart Storage....especially "T" :-)

Y. D.

I work from Smart Storage Preston & would like to comment on the staff on site as the service is absolutely FANTASTIC. On many occasions the staff have gone above and beyond to help me with my work. I would recommend Smart Storage to anyone who needs an office or storage space as this is fairly priced according to my experience. A big shout out to FAZ the one & only who's always offering to go the extra mile.

K. B.

I have been with smart Storge for a most a year. I was really happy dealing with vert professional staff. Thank for all and special thanks for Faz who was in touch updating me. I highly recommend Smart Storage at preston. If I decide to rent a unit next time, I will not hesitate renting with Smart Storage.

c. y.

Never used before but would defo use again. T and Faz were very helpful and went out of their way to explain and help me with the process from start to finish. They gave help with removals and were on hand to answer any questions I had. A top class customer service guys. Thanks Chris aka Landlord with a bad tenant.

M. M.

I have never used storage before but the very charming young lads Sonny & Faz made me feel so at ease! Very professional and great customer service. I will definitely recommend in the future! Max

T. M.

I would highly recommend smart storage; staff are friendly and more than helpful. Faz went above and beyond to help me with the move, especially since I didn’t have anyone to help me out. Excellent service and great deals, especially for students.

C. G.

They are really helpful and put your mine at ease. And we used them twice. I would recommend them to anyone. They do supply boxes and locks, covers to protect your items. And I like to thank them for their help and support. Cheers

F. S.

Absolutely beautiful place to work! It's not advertised, but internet is free, heating free, no business rates and it's a really friendly place to work. I've made business connections and met other ebayers too. Staff are really eager to help and solve issues. Tahir has a business management degree so he's good for business advice too! Place is secure & clean as you'd expect. has parking onsite and 24/7 access. If you're working from home currently, which I did for many years, think about moving to smart storage, it's not just for furniture you know :)

M. Z.

Perfect for my student stuff, had a few boxes and the staff were really helpful and friendly. They arranged pick up & Faz/T were more than helpful. Would definitely recommend & we’re the most competitive.

D. Q.

Excellent storage service in Preston. Specially being a student, they offer affordable prices and staff provide exceptional customer service. Would highly recommend it!

A. M.

We are really happy to have stored with Smart Storage. The team are really friendly and helpful and are the most affordable Storage Preston has available. Will definitely use again.

R. M.

Great to deal with. Staff were professional and made the whole process easy. I was very happy with the storage unit and would definitely use them again.

T. S.

Big thank you to Tahir and team for their patience and helpful manner during the stress of moving! They are flexible and nothing seems too much trouble, units safe secure and very clean, try it, I think you’ll be most impressed.

Q. Z.

I’ve used a few storage companies throughout the UK, but none of the others had such amazing customer service at Smart Storage. I would like to say a big thank you to Sunny, the staff member who helped me with amazing patience and warmheartedness through check-in and check-out, and everything else in between. When I checked out, I thought I had to throw away the old clothes, as I was on foot and carrying a lot of luggage. Then, Sunny not only helped me find a charity shop at which I managed to drop off the stuff I no longer needed, but also kindly drove me to the train station with his own car. I’m not even a VIP customer - just someone who used their smallest storage unit for a few months! It was one of my best experience as a customer all my life. I’ll definitely use Smart Storage in future where possible. Thank you soooo much Sunny!!☀️

P.

Smart Storage Preston. Fantastic storage facility, affordable prices, great location, helpful staff and fantastic customer service. If your looking for a storage facility, look no further! Thanks to Tahir and Faizal for the fantastic customer service. Happy customer.

l. d.

Great friendly welcoming helpful staff ,only issue was got lost trying to get out .Sign posts or arrows directing to the way out would be really helpful when you don't really know the place .

A. D.

Fantastic service from Faz & T, nothing was too much for them, stored for over 1 year & they renegotiated my price when introductory discount expired. Would definately recommend & thank you very much.

N. B.

Used Smart Storage Preston between house moves who helped us from beginning to end. Will be using again in the future if ever needed. THANK YOU VERY MUCH for all your help Smart Storage Preston.

S. E.

We have just signed a new long term lease as we are really happy with everything that Smart Storage Preston has to offer. Would recommend to family and friends. Thanks guys.

B. D.

Storage is very clean, dry & warm but they are on your back a soon as payment is missed and don't x waste time prepping to put your stuff to xauction

P. P.

Staff were brill, couldn't help and advise enough, you get first 3 months at half price which was a great help plus at moment new customer get a free van for day.

N. P.

Staff friendly and helpful. Various size units. Good layout, air con and alarms on individual units if access code not used.

C. B.

Faz delivered absolutely amazing service and went way above and beyond what he had to do to help me out with moving my items. Will come back next year

A. H.

Brilliantly situated units good prices easy access.

u.

Amazing. The team go out of their way to meet your needs, communicate really well and do what they promise to. Thanks Faz, for your help with a tricky situation...all sorted!!

A. S.

Very helpful and understanding staff through a stressful situation. Great communication and problem solving as well. Can’t praise them enough.

D. H.

Practical and useful storage facility in Preston. Services and staff are excellent and the prices are a bit on the expensive side.

A. A.

Excellent customer service by Mr Faz and a very secure, clean, well resourced and reasonably priced facility.

S. L.

Wonderful place for storage and office . Great location and easy access to the bus or train. Great parking space.

K. T.

They have very good staff here and it is a really secure place for storage.

m.

Great customer service

J. T.

Great company highly Reccommeded especially faz and sunny the managers use them now

D. A.

Very professional and very friendly staff.tahir went out of his way for me.keep up the good work guys.

R. W.

great place easy and very good staff that are really helpfull,

y. p.

Very well looked after and very reasonable price location is near centre of city experience and knowledge staff

k. l.

SMART Storage Preston. What a great service. Staff Faz & Brandon are super stars. I checked other companies but these guys won, hands down. My criteria was accessibility in addition to the expected services associated with storage. I am able to access my unit from 08.00 - 22.00 daily. When the guys are in, during business hours, they are fun, knowledgeable & professional. You can't put a price on that...would definitely recommend them. The place is clean, secure and meets all my needs. They offer lots of products to help you with your move. Don't bother going anywhere else in Preston.

N. D.

We had a great service at Smart storage. Thanks boys

В. К.

Good service ... All issues are resolved quickly and efficiently ... I recommend to everyone ...

B. E.

Excellent customer service.Definitely using them next time.

T. V.

Amazing service and facilities. Used for 6 months and would defo use again.

H. M.

Extremely helpful, friendly and accommodating staff. Nothing too much trouble.

Z. N.

AWESOME!! Excellent service, would definitely recommend!

V. M.

Very helpful and great prices

A. S.

Amazing service 1000 thanks for the fine service provided.

J. S.

Service is great, staff is very friendly and helpful!

W. E.

Storage hire for all the things you've collected .

K. N.

Fantastic customer service... helped me get organised, and went above and beyond with every contact! Will definitely be using Smart Storage Preston again in the future. Highly recommended.

D. A. E. B.

Very helpful staff, can recommend.

J. H. (. J. R.

Great service and great prices

D. B.

Excellent storage facility.

B. T.

Good place to store goods in

a. s.

Great service

M. C.

Great service

C. B.

N. W.

The staff are so helpful and understanding, easy to get to by drive and public transport. The facility is open after hours so you can get to your storage unit after work if you work late hours. The security is well built. Would use this company again.

D. D.

My Husband and I visited today to purchase 'Bubble Wrap' and to have a look at storage units, we were warmly welcomed by 'Faz' who was extremely friendly, professional and very knowledgeable, explaining everything to us without any time restraints. I recommend Smart Storage to everyone, they also offer a great service for disposing of confidential documents etc.

S. H.

Nice n clean n tidy n fair priced storage units, friendly staff as well.

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