Reviews of Fox Group Moving and Storage Ltd. (Moving Company) in Southampton (Hampshire).

Fox Group Moving and Storage Ltd

182 Reviews

40 Comments

Moving company

Removals Service

Storage facility

Unit 38 Calmore Industrial Estate, Totton SO40 3SA

Description

Information of Fox Group Moving and Storage Ltd, Moving company in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Fox Group Moving and Storage Ltd

Reviews of Fox Group Moving and Storage Ltd

D. B.

We used Fox to move house, from the moment I contacted Katherine the customer service was amazing, always happy to help accommodate the short notice changes due to dates changing. When it came to the actual moving date Anthony and Craig were amazing, they moved everything in such a short time, we were packed and ready to go by 12:00, we had the keys by 13:00 and they were ready at the new property to unload. All I had to do was point them in the right direction and make tea and coffee. Thanks Guys you made our moving day stress free. I would and have already recommended your services to others xxx

P. O.

Good teamwork from start to finish with our removal, which also involved a month of storage in their warehouse. Packing was very carefully done and the redelivery (on a very hot day) was very well done. They also collected the packing boxes and wrapping paper a week later. Would recommend.

L. W.

I used Fox removals for the first time and found I was justified in choosing them as it turned out to be a great experience from start to finish. I had originally made contact a few months prior to move and felt very comfortable straight away with the way the staff at the office handled my enquiry and the information and advice i was given. They were nicely spoken, very calm polite which put my mind at rest straight away, there was no pressure to make a booking, and were very patient when I had to call them to make numerous changes of dates etc and above all the day of the move went really smoothly. The loading guys, were quiet (no loud mouth banter) just a good natured crew and made it just a well organised efficient loading and unloading procedure throughout and nothing was too much trouble if asked. They were extremely careful with all the boxes and items I had marked fragile, they didn't even huff, moan or complain when a not so thoughtful neighbour asked if they could move the lorry when they were part way through loading etc, they were absolutely brilliant. I had one other quote that from memory may have been a few hundred pounds cheaper, but in all honesty, for the stress free and hassle free experience that I had, I felt so happy in that everything was taken care of , without the stress of a man and van job or self hire multiple trips and all the potentially back breaking heavy lifting etc. I felt reassured 100 times over in choosing Fox's, and felt by getting the professionals in, where everything was taken care of and fully insured, with an expert crew doing all the hard work and lifting and loading etc, I would do the same again every time and was well worth the extra expense just to have a pain free move. Many thanks to all at the Totton Branch. Kind regards. LW

L. G.

Highly recommended. These guys turned up early/promptly and worked exceedingly hard to load and unload 20 years of stuff 15miles away. Nothing was broken, care was taken with everything, they were very courteous and professional, and I had to FORCE them to stop for a cuppa!

L. P.

We used Fox for our recent move, and I cannot recommend them highly enough. From the help when our dates kept changing, to the number of boxes and finally the pure amazing performance from the team who packed, and then unpacked our house. Moving is so stressful, and having this part dealt with in such a nice way removed an element of stress altogether. Thank you!!

G. G.

Admin side of things left something to be desired, but the teams that did our actual move were absolutely fantastic. Nothing was too much trouble for them, and they all had a good sense of humour. They didn’t complain once and loading/unloading was done much faster than I expected!!

m. t.

Provided an excellent service that took all of the stress out of our house move. The movers were polite and very professional going above and beyond to make the move as smooth as possible.

C. G. E.

So far an excellent service, literally on moving day now so we shall see if the service so far is matched today! They are a very friendly, can do company that (to date) I wouldn't hesitate to use. They gave us a good supply of used boxes (if they have them they will give them to you, if not you can buy new) and plenty of advice. I really hope today goes well and I am super confident it will, at least with the but that Fox are on control of!

S. W.

Great service, squeezed us in when let down by another company. Very helpful with packing materials. Prompt friendly service on the day and extremely careful with belongings. Worked very hard on both days.

O. J.

Not great, damage done to quite a few of our items including our sofa and dining room table. The packing of fragile and breakable items was passable, but some friction when asked to wrap antique furniture. The unloading was done by two people who clearly wanted to get it done as soon as possible and leave. Very little care and attention given.

A. S.

From the time when we had an estimate prepared right up to the end of unloading we were very happy with the level of service offered. Their estimator didn't bombard us with why we should pick them and got on with estimating. I could always get hold of them on the phone or by e-mail. The gang who carried out the move were polite, friendly and professional.

M. G.

We are very pleased to recommend Fox Group Moving and Storage. Planning was efficient and liaison with the shipping company alleviated a good deal of stress. All proceeded very smoothly on Thursday when our container arrived at Safestore in Southampton. Your team of movers was there before the container arrived and when it did at precisely the appointed time, they unpacked the 40 ’container and helped pack our van and storage locker in just a couple hours. We were very pleased with the professionalism of your team, nice guys too. Highly recommended

R. S.

Superbly shipped our container door to door from Totton to South America. First class service and help at every step. They use good customs agents on the other side so you know exactly where you stand, great if you're planning to move abroad.

p. s.

Very impressed with the personal and professional service provided by the Fox team in Southampton (Steve and Katherine). Repatriating is always going to be stressful but the team in Southampton were very friendly and knowledgeable and nothing was too much trouble.

S. C.

Removal teams arrived on time and were efficient, careful and polite. The move out and in were conducted effectively and i would recommend Fox's removals if you had to move house.

A. K.

Amazing company helped in a very tight deadline, the removals team were very knowledgeable, helpful and above all, very efficient - went like clockwork! Would recommend to anyone

s. m.

Great professional and friendly service from all involved. Highly recommend Fox Removals to anybody thinking of using another company…… Don’t!!

C. B.

Excellent communication with superb removal staff-nothing was too much trouble and they were very professional and all had a very pleasant attitude to the job.

a. i.

I have used Fox three times and once for storage, every time the have performed courteously, efficiently, carefully and with a smile. From quotes to moving they were flexible.

C. S.

All staff were excellent throughout both friendly and professional including the removal men Michael & Anthony. Highly recommend!

L. N.

Fantastic service. So professional and helpful throughout. Can't praise them enough. Would highly recommend to anyone moving home.

T. &. S. H.

It was a very hot day the day we moved but the removal men worked very hard very efficient and very polite the move was a great day and a very successfull move would definatly reccommend this company

C. S.

We are very happy with Fox Group. They are currently storing our daughter’s house contents and will be helping with the move soon. The guys Anthony and Barry were great as was Katherine in the office. Would thoroughly recommend.

P. S.

Brilliant back office and even more brilliant guys on the ground, Jed is a star. Thoroughly recommend

C. B.

Worked hard to get a big long-distance move complete in one day, much appreciated!

B. W.

Excellent crew and no complaints at all. Would thoroughly recommend.

J. K.

Excellent removal company can’t recommend enough!!!!

O. T.

On time, professional and friendly movers. Highly recommend.

N. H.

Very efficient service throughout the whole process, and friendly staff who were very helpful.

E. J.

Very efficient staff. Polite and respectful of my property

S. W.

Really friendly & helpful, covid screens in the office.

C. O.

Professional from start to finish.

S. G.

A. M.

The team at Fox are just brilliant and well beyond 5 STAR! I would never expect people to work miracles but these guys really did. Our moving date changed numerous times during the insanely busy September 2021 stamp duty rush, then the purchase fell through (due to the vendor). A new house was found with a move scheduled for mid-January 2022, which was delayed (twice). Katherine really is a miracle worker and was an absolute joy during an extremely stressful time. Anthony and his colleagues were FANTASTIC on the move day. If I were to move again, I would most definitely want Fox to be moving me.

V. P.

The office was really helpful and quick in dealing in queries and the moving guys super fast, helpful and polite. Second time I’ve used the company and would recommend

S. G.

Moved from a large 4 bed house a few miles up the road and had the packing service also. Thought it was good value, and very professional, experienced and friendly movers. Everything packed very diligently and nothing damaged. Good communication throughout and great problem solving from the movers.

J. G.

Fox Removals made my house move absolutely stress-free and seamless. From the planning to the final day move, and post customer care, they were diligent, personable and highly professional. Their office staff (at the Southampton/Chandlers Ford branch) were very experienced, and knowledgeable. This gave me the confidence to plan myself, and my family, whilst the one-day move took place. I recommend wholeheartedly.

m. n.

Exceptional service, I was very pleased as I had previously had bad experience with another company, very pleased and satisfied with service, team were so helpful and considerate throughout the move from departure from my house to arrival and delivery of my furniture, I couldn’t praise them enough, outstanding service.

C. L.

Fox Group worked really responsively to schedule a van for me at relatively short notice. All the team were really helpful, they worked incredibly hard on the day to get everything moved in good time. A huge thank you to you all.

G. D.

In a chaotic sale and purchase in the lead up to the June stamp duty deadline, Fox Group were the one (and only) good experience. Bent over backwards to accommodate the frequent changes of plans and were extremely helpful and professional. Also very competitively priced. Withe the exception of the fact that they broke my TV, I can't recommend them highly enough!

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