Reviews of Specsavers Opticians and Audiologists - Byres Road. (Optician) in Glasgow (East Dunbartonshire).

Specsavers Opticians and Audiologists - Byres Road

165 Reviews

92 Comments

Optician

Optician

316 Byres Rd, Hillhead, Glasgow G12 8AW, United Kingdom

Description

Information of Specsavers Opticians and Audiologists - Byres Road, Optician in Glasgow (East Dunbartonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Specsavers Opticians and Audiologists - Byres Road

Popular times

Sunday

Monday

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Saturday

Reviews of Specsavers Opticians and Audiologists - Byres Road

J. G.

Very good here and very adaptable to there approach with young children, making my youngest that's 6 just now more comfortable with doing eyetest and picking glasses cery honest about what would be best for her.

W. R.

As usual the staff were excellent. My latest purchase were sunglasses with prescription lenses. I was able to use my prescription from the end of last year My new glasses could not have been better, I intend to start going on holidays again and having sunglasses with varifocal lenses is ideal for sightseeing or relaxing reading a book. I would recommend this branch to anyone as the staff are very friendly, knowledgeable and helpful.

W. M. C.

Went to get an eye test - Staff friendly and efficient made me feel at ease - the examination was very thorough and explained clearly to me - They have the very latest equipment.and explained at all times what was happening putting you at ease - there was no pressure to make a sale in my case I was told that I did not require spectacles! The whole experience was stress free and I cannot recommend Specsavers Byres Road highly enough

D.

Took my daughter V ienne 3yrs old for an eye test. Firstly William the optometrist was fantastic and totally understood how to work with a 3 Yr old and was fantastic. Vienne was at ease and left with a friend in William. I was completely shocked at the lack of communication from the staff on the shop floor, they completely lacked the ability to engage with 3 Yr old in how they spoke to get their point across. Hit was like they where speaking with another adult and I had to step in to explain what they where talking about in a more child like level for Vienne to understand. A total lack of communication ability with children. I can't fault William one bit. Fantastic optom. Thanks William, Vienne was over the moon with her visit today with you.

Q. A.

Thorough. Good service. Helpful. Professional. My preferred optician for a few years now. Also, in a trendy part of Glasgow!

J. B.

My daily contact lens got torn by itself while on vacation. Staff was friendly and understanding and instantly helped me.

j. p.

Moved from a local independent to Byres road , Soecsavers. Excellent service, good value and most importantly I can see again.

D. A.

My local optician, good service and got my eye test and glasses there.

S. M.

After having eye problems for 3 months caused by a serious allergic reaction, I was really nervous about my eye test. But during my time in Byres Road Specsavers 3 staff helped me and everyone was very kind, patient, and friendly. I was booked in for an eye test with an additional OCR but the optician even completed a contact lens test so I wouldn’t have to make another visit. They helped me choose a new type of contact lenses that would be more comfortable after the allergy issues subsided and arranged to have my previous glasses reglazed. There was plenty of space and few people in the building at the same time, with hand sanitizer very prominently placed by the door.

P. M. f. a. t.

I just want to thank all the staff for a great service at Byres rd branch. I can’t remember the optometrist who I saw today Wednesday 15th @ 11.40 but she was excellent. Many thanks for all your help.

H. E.

The staff at this branch have always been lovely, informative, helpful and accomodating. I would absolutely recommend their services. I'm not the biggest fan of the range of glasses available at Specsavers, and now tend to buy my glasses elsewhere, but find the contact lens service to be reasonable enough.

N. L.

I always find the opticians so lovely and despite being busy and squeezing me in as I had a problem, today was no different. Thank you for your exceptional service and professionalism every time, and especially on this Sunday when it was so needed. I was diagnosed, treated and reassured quickly. And I appreciate that very much. Thank you ❤

J. W.

Staff were very attentive very please with both choices of my glasses thanks

J. A.

Easy to find. Professional and helpful staff. May be helpful if they can acquire a bigger facility.

M. J.

Excellent staff with friendly service. Patient and polite. Good range of specs but some of the frame prices are laughable. But then Luxottica can swivel if they think I am paying for their branded sticks of plastic

A. A.

Easy going visit with a wonderful welcome. My first ever eye1 test experience was smoothly. However it might seem like small place to move freely. I do highly recommend it, for friendly workers that know eye to eye.

B. A.

I am very pleased with Specsavers Byers road. The customer service at the branch is outstanding & would highly recommend them to anyone needing glasses and follow up. It was not my first ever pair of glasses with Specsavers but my experience there was exceptional pleasant. They helped me in every step of the way and dealt with all my needs quickly and with no hassle even during the lockdown.

H. W.

Really helpful, kind, understanding staff - William - and promt service.

J. S.

Got 2 pairs of glasses for £100 - great value. Friendly and helpful staff and process was stress free even with Covid restrictions in place. It would be good to have a bit more choice though.

M. C.

Excellent service as always.

D. H.

Lost a nose pad from my specialist dental glasses and the screw to go with it - asked specsavers if they could help out at short notice and they had it fixed within 10 minutes, very friendly and helpful staff

t. r.

Service and help from the staff in an emergency fabulous. Could not have been better @ a very reasonable price

A. N.

Really nice people with a very polite demeanor. They guide you properly and advise you the best possible options.

m. m.

I would like to say big thank you for a lady who help me today with my eye . Best service I ever had. I did not have to wait long for the optitian to help me out, especailly when there was no appointment allocated to me. I was able to go back to my work without any pain. I will recommend you to everybody. Thanks again, Maja x

Z. U.

The staff is absolute credit, especially Tubah, I've went to different shop but I've left because I couldn't decide on frames and noone really helped me.(as a firts time wearing glasses I hated all of them:-) Haha...Tubah helped me not only to decide but she also spend so much time with me to make sure i will get the right frames and i will be happy. I was quite sad she wasnt in today when I picked my glasses. She is really friendly, and nothing was much trouble for her. Please pass my thank you to her again. Zuzana

A. L.

Both myself and my daughter use the byres Rd branch. I have attended opticians for over 13 years with my girl, I used other opticians but always returned to specsavers. The staff @byres Rd are always very pleasant, welcoming and professional. Their after care is excellent and in a society that are always quick to complain, it's nice to be able to commend someone, in this case the team @byres Rd. They should be very proud of themselves. ...I recommend them to others often.

L. 1.

Had used the Dumbarton Specsavers for 14 years, however I am now disabled. This time I was treated so disgustingly dreadful that I considered getting the police involved however later decided to raise a legal case with my lawyer. Never will I enter that door again and they shall be hearing from my legal advisor and from the disablment government department. I was advised by a friend to try Specsavers in Byres Rd as they have a good reputation. I thought no way however on that advice I gave it a go. From the moment I walked into the place I was treated with absolute courtesy, lots of staff and all so friendly. Nervous after my Dumbarton Specsavers ordeal I was put at ease immediately. Different staff took me for various tests and each one very nice and professional. My disability was considered at every turn, and I was treated so well. Had some problems with my eyes (early Glaucoma and Cataracts) It was all explained the way forward, and if I asked again to explain it was done with absolute courtesy. I am 100% happy with Specsavers Byres Road and highly recommended this shop to everyone including the disabled who I can assure you will be treated with professional respect. I am further going to put forward a request that Dumbarton Specsavers staff each spend some time at the Byres Road shop to teach them how to run such a business and in a courteous and professional manner.

A. H.

I was pleased that Specsavers were able to mend two pairs of three-year-old Specsaver spectacles over lunch. I was thenpleasantly surprised that it was also free of charge. Particularly since the nearby Visionexpress had just taken 20 minutes to decide and inexpertly explain that they could not repair my Visionexpress-bought spectacles, but then incoherently explain that I could buy £200 replacement frames for the same price as a complete new pair of spectacles (no discount for keeping the lenses). It is clear where where i will shop next time!

B. M.

Staff very helpful with my elderly mother who required parts for her hearing aids, supplied by Specsavers, although they do provide for NHS patients as well. Happy to recommend a visit for your eye and heading needs.

S. M.

Busy place and quite claustrophobic! A private room would be more appropriate when trying contacts for the first time! A little girl had too many spectators when I was in last week and I think this made her all the more nervous!

N. G.

Very disappointed to discover on collection that Specsavers had produced the wrong order. This meant that I did not receive the sunglasses I expected for going on holiday and had to wait another week for the mistake to be rectified. No explanation despite the consideable time spent on the ordering process during the original appointment.

P. H.

Great service, good prices, brilliant staff

C. S.

I usually don't do reviews but felt compelled to by how good my experience was here. Thorough, informative eye exam, really nice optician, didn't try to upsell anything but informed me of my options.

H. L.

Very thoughtful staff! I had my broken nose pad fixed here, he also adjusted the legs and cleaned it, with no charge!

g.

Excellent service and great determination to find the best solution to my needs as a musician where reading a score is both higher up and further away than the normal for reading

S. S.

Quality knowledgeable staff with great selection, and ongoing service 👌

R. T.

Very plesent staff and Claire was very helpful. Explained all the options. Very safe trading.

m. s.

Excellent service. The red head lady was above and beyond also happy with the price and quality. Overall an enjoyable experience

P. N.

Great staff and a quick professional services.

x. L.

Staff are very professional and informative. I was transferred here from my GP. And my hurting eye was recovered not long after applying the treatment advised by the specialist here.

C. G.

Good service. Most importantly they listened to my feedback and corrected my glasses after I found fault with them

H. C.

Great place. Usually go to the forge but Specsavers are brill. Been going a while now. Much respect. Good customer service.

G.

Lovely staff who go above and beyond. Ffion in particular was extremely helpful and thorough. Great service!

L. O.

All very organised with appointment service, staff were lovely and great practice with Covid cleaning measures

A. R.

Really happy with their service. Very professional and quite friendly. Definitely recommend.

G. S.

Great service..pity they didnt hve better selection of cheap glasses...

V. C.

Nice safe environment I was allowed in with my husband as he has dementia.

F. K.

Great staff, really helpful.

R. S.

great service at the eye exam, appointments needed for service since it's always busy

A. C.

Really friends staff and thorough examination, thank you!!

S. F.

Great professional service. Seen very quickly and ran on time.

m. m. v.

Very helpful and friendly staff

K. K.

Friendly staff and very helpful. Would recommend specsavers to family and friends thanks x

M. H.

Really helpful, excellent service.

C. B.

Staff are always great in here. Fast & friendly service

A. L.

Friendly telephone staff. Appointments can be booked online.

G. M.

V helpful shop & staff, correcting damage to specs done by Paislsy store.

D. C.

I need glasses so did not find the place haha

D. N. M. T.

Overpriced for frames. Not good.

N. Z.

Great service and a excellent choice of glasses

B. G.

Nice group of people in byres rd branch. Great eye test.

D. M. (.

Friendly staff, good selection of frames.

K.

Very good .Excellent check of health of eyes

H. G. (.

Quick service, good variety of frames

D. S.

A great little bookshop, worth a browse.

J. K. (.

Lovely and helpful ladies, great branch :)

J. D.

Staff were great! Very helpful!

L. I.

Overall good experience.

C. N.

Really lovely staff

G. J.

Good prices, nice staff.

G. H.

Relaxed and good service everytime

R. P.

Staff were helpful and courteous

A. M.

Brilliant service

D. D.

Great opticians and styles of glasses

N. H.

Great staff and service

C. C.

Brilliant customer service

N. H.

Great helpful staff

c. c.

Excellent service

D. M. A.

Excellent customer care

E. W.

Extremely helpful staff

J. P. (.

Very helpful and informative

J. Y.

Excellent service

K. S.

Excellent service

M. T.

Great service

C. M.

lovely staff

A. H.

Okay

C. S.

Helpful staff

ح. ا.

(Translated) Experienced ophthalmologist and excellent service (Original) طبيب عيون خبرة وخدمة ممتازة

E. S. C.

(Translated) Always very grateful with so much attention (Original) Siempre muy agradecido con tanta atencion

E. Y.

C. Z.

S. E.

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