Reviews of Observatory the Opticians. (Optician) in Ipswich (Suffolk).
Observatory the Opticians
City Centre, 8 Queen St, Ipswich IP1 1SS, United Kingdom
Description
Information of Observatory the Opticians, Optician in Ipswich (Suffolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Observatory the Opticians
Sunday
Closed
Monday
9:15am–5pm
Tuesday
9:15am–5pm
Wednesday
9:15am–5pm
Thursday
9:15am–5pm
Friday
9:15am–5pm
Saturday
9am–2pm
Popular times
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Reviews of Observatory the Opticians
D. D.
Super as always. Provided me with thorough info today about lenses for my spectacles. It was easy to make an informed decision on what would be best for me. This is one of the reasons I choose Observatory opticians over and over again. I simply don't feel like just a number in their care. Thank you again!
D. D.
The eye test and health check was carried out very professionally. The Covid practices being used at the shop were very reasuring and made me feel comfortable when the test were being conducted.
New lenses for my existing driving glasses were ready when promised. Very good service now and over a number of years.
T. S.
I was very happy with my sight test and the young lady who helped me chose new frames let me try on several pairs until I was happy with my choice. On collecting my new glasses all that was needed was a quick tweek of the sides behind my ears. They are perfect now.
j. p.
Observatory the Opticians in Ipswich is a great place to go to if you need any advice or help on what you need. As I approached and entered the shop I was greeted with a warm welcome from Kayleigh. She was understanding in what I needed and liked in a pair of sunglasses.
I highly recommend this place!
Thanks
L. H.
We came in as tourists from The Netherlands with broken sunglasses. With an instant repair we experienced the kind and friendly service you get at an independent optician. Many thanks Kayleigh!
P. W.
Brilliant opticians thorough and very professional, helped me get my cataract operations done, and provided excellent after care.
Recommend them, suggest you give them a chance.
A. G.
What a lovely relaxed and professional experience. My first time at this independent opticians. Was seen exactly at my appointment time and was happy to purchase my new glasses knowing that I would be in good hands. Great range. From the minute you go in and leave you have excellent customer service. Fabulous.
S. A.
What a wonderful little find! I just walked past one day and popped in to have a look. The staff were so warm and welcoming and the environment is calm, professional and they take all the time you need for individual attention. I have bought 2 pairs of glasses and will be returning every year now. This is the experience everyone should have when visiting the optician.
J. F.
Great service and somehow (I am not sure how) glasses bought from them are just better. I think it has to do with the care taken in the fitting.
E. L.
I had an eye test and purchased glasses at Observatory opticians. They are an excellent opticians. The staff are all really helpful and friendly. The frames selection is excellent all very cool. The staff let me try on lots of pairs and gave really good advice.
B.
I would highly recommend this independent brand to anyone! The team at the Observatory Ipswich are so friendly, kind and patient when helping me with my eye test and finding my new glasses. The whole process was so easy and quick :)
P. E.
Absolutely brilliant service from Kayleigh in the Ipswich store. She was so helpful.
M. S.
The Observatory Opticians in Ipswich are fantastic, the eye test is excellent and the front of house staff go the extra mile, my partner and I picked up our new glasses yesterday and we are thrilled, we would not go anywhere else, if you want perfection then these are the people to visit.
M. K.
I have a high glasses prescription and I need to have a trusted relationship with my opticians. I've moved my opticians from Boots to The Observatory as I kept seeing different people everytime at Boots. The service at the Observatory is great and I get to see the same optometrist every time. The choices of glasses frames are more European so the styles are nicer than the same boring frames in Boots and the larger opticians.
During Covid, the opticians was the only one that I could get an appointment with and they dealt with Covid rules and safety very seriously and well.
I cannot fault them.
O. B.
I visited their Ipswich practice recently and I couldn’t recommend them enough! They were so welcoming and friendly. I didn’t have to wait at all, they saw me straight away. When performing my check up, the optometrist went over some tests a couple of time’s to make sure I was happy with the results! I will definitely be visiting them from no on!!
P. B.
Fantastic care, service and friendliness from the staff when visiting for our 6 year old son. Highly recommended.
S. U.
Great responsive service from Will at Observatory the Opticians. My glasses broke recently. As we are in lockdown, contacted Observatory, even though they were not my local optician, and I wasn't sure if another they could or would fix them. After sending through photos of the glasses, Will not only found a replacement screw but also dropped it back to us after. Would recommend highly based on their help and service.
G. P.
Fully recommend this opticians. Great service from all staff, with a caring and considerate approach to customers. Fantastic range of choice, so much so I currently use The Observatory for my glasses, contacts and sunglasses! Definitely a more personal service than other high street opticians and regular sale offers mean you can grab fantastic designer frames at more affordable prices.
A. G.
I am new to the area and was recommended observatory opticians by a work colleague. I have had to wear glasses from a young age and eye tests and buying new frames had become a bit of a bore. I can safely say that dealing with oxana was a real pleasure and a breath of fresh air, compared to the larger national companies I'd previously been used too. The personal touch was much appreciated and although your prices are slightly higher, it was worth every penny with the extra time your dedicated staff put in. I will be coming back in the future. Many thanks Alex
W. N.
Excellent small independent place for eye tests and buying glasses or sunglasses.
P. L.
My first appointment with the Observatory and I was very happy. Very attentive staff and very patient. Lots of help in choosing the right glasses. I recommend this Optician, a very professional service.
S.
Fantastic care and service! Couldn't be happier. Thank you team.
C. P.
Recently visited with my wife who had an appointment. So much better service than the big chains. My wife and I were impressed with the professional, polite and personal service and attention to detail. Excellent range of frames and knowledgeable staff.
T. Y. f.
Exceptional service - extremely professional, helpful, friendly people. I highly recommend this Opticians.
C. P.
A great personal service which isn't rushed and feels thorough. Plenty of time to ask questions and a real attention to detail from all of the team members. :)
J. W.
Excellent. Such a friendly and considerate service.
A. L.
Very professional service as always.
L. L.
Excellent
L. H.
Excellent service
A. P.
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