Reviews of JP Opticians. (Optician) in Liverpool (Merseyside).
JP Opticians
Unit 21, Belle Vale Shopping Centre, Liverpool L25 2RG, United Kingdom
Description
Information of JP Opticians, Optician in Liverpool (Merseyside)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of JP Opticians
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–4pm
Popular times
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Reviews of JP Opticians
M. I.
Very straight forward process, choose your spec, uploaded your prescription and delivered to your address in 10 days.
I went to specsavers, vision express, Boots and my high street opticians and all we’re charging me extortion amount on a designer pair of frames. I looked online and found JP Opticians to be the cheapest on the market. I am very pleased with my specs and thank JP Opticians and the team for their service. I would definitely recommend this firm to my family and friends.. 5 stars!!!
S. J.
Ordered a pair of Ray Ban spectacles through the online system. Adding my lens choices and uploading the prescription was a doddle and the glasses arrived within a very fair timeframe. Best of all at approximately half the cost of another well known high street options.
Will definitely use again.
e.
Amazing service. They respond to your request so fast. I bought several sunglasses from them. All are genuine with all their accessories. In returning case, they refund your money quickly.
P. B.
First Class Service From JP Opticians. My experience throughout the purchasing process was of the highest quality. I would not hesitate to recommend to anyone wishing to purchase their glasses online. Thanks again!.
M. R.
I would like to thank Claire, Sian and the whole team at JP Opticians for the exceptional customer service provided and for arranging to replace a scratched spectacle lens under warrantee.
I have placed many orders with JP Opticians over the past years and would not hesitate to recommend them.
Thanks again,
Martin
A. W.
Excellent service. I can highly recommend JP Opticians, communication was very smooth, I had some questions regarding availability and delivery to Poland. All was clear and my frames arrived today! They are beautiful as well as the packaging. All as expected. Thank you!
g. h.
Ordered a pair of Oakley Plank 2.0. Even with a short wait for the supplier to get them the frames, I had them in just over a week. Shipped to Massachusetts, USA . Script is perfect and they are well done. Lenses are decent quality . My only complaints are that they didn't offer the newer version of Transitions. I'm bummed to be still swapping to sunglasses in the car. But, price was amazing! In fact, the price was so much lower than anywhere else that I wasn't sure what I'd get. I was supper happy receiving genuine product, and the cool box they ship in was neat enough it was tough to throw away. Only other issue was paying online . I had a hard time with my bank card. They actually flagged J.P. as a fake site trying to gain access and I had to call the bank and clear it up to get my card working again. 2nd try went through no problem. Not a big deal though , I should have known to clear a "large" out of country purchase first, my bad really. Great experience all around. I will be ordering from them from now on for sure.
E. W.
I have purchased three pairs of glasses from JP Opticians. Their prices have been consistently cheaper than local options for designer frames and lenses and shipping has been very quick. I will continue to buy from JP Opticians!
R. R.
I am very happy with the quick service and quality of my recent glasses. I received a polite phone call ,checking my order for me. I have used J.P.Opticians before and have never had cause for complaint, so Thank You for your kind attention.
J. G.
A1 service, ordered my Ray Ban Olympian ix glasses which came from Italy via JP Opticians Web page, uploaded my prescription and had delivery of my new glasses within about eight days, excellent service.
S. E.
I was very apprehensive about buying varifocals from an online shop . After hours of research the one thing that put JP OPTICIANS above the rest is that that they send you the frames for you to try on so they can see where your eyes line up to the lens . This is crucial when buying varifocals .
Most other online shops do not do this and just rely on measurements you provide . Not knowing whether the frames sits high or low on your face . I will definitely be using this company in the future . GREAT SERVICE
E. C.
Price was very respectable (high street price was £260 from one of the majors vs ~£80 online, frames only) and my glasses arrived on time, they were correctly made (aside from one little bit of lens cord trapped between the lens and the half-frame, but that was easily poked back into place with tweezers so not deserving of losing a star for that).
They were well packed and arrived in the correct case and with the correct Ray-Ban lens cloth and some spare lens retention cord incase ever needed. Can't fault that. The only thing they didn't do was adjust the fit for my head (aka bend them, yikes!) and that's a bit tricky over the internet... My world is now in 8K.
Happy customer - I might buy a spare pair because my glasses live a hard life.
M. B.
Absolutely excellent service experience.
Very complicated order with change of delivery address to France with import tax consequences. Everything handled by JP without fuss.
I can unconditionally recommend them!
A. M.
Great store. Fast shipping and good prices. Very satisfied with the inventory and big selection. I found exact frame I needed. I needed a replacement because my old one was damaged.
L. S.
I wanted to purchase my Gucci Sunglasses from a trustworthy source and it made sense to purchase them from JP - at a great price too!. I will be checking into their website regularly for further treats, their stock is vast!
z. b.
So so so pleased with the service I was provided with by JP opticians. Eleanor was so professional as to assure me of the estimated time frame within which I would receive my order. My order was registered to have been picked up by courier from their offices in Liverpool on my the 14th of June 2021. and guess what? Today 17 June 2021 they got delivered to my desk (South Africa). I was pleasantly surprised. Thank you again
I. B.
Great Service.
I bought my new Tom Ford frames online through their website. After a Google search I found JP to be the cheapest in the U.K. They where delivered next day to Northern Ireland even during Covid Lockdown, an incredible feat under normal circumstances. I would highly recommend them as an online opticians. I'll definitely be back for more in the future. Cheers.
M. C.
I am very happy with my frames and lenses, which I have been wearing now for about one month. This is the first time I have used an online service and I had no problems at all. The whole process was very easy, efficient and fast despite all the current COVID19 restrictions. I would certainly recommend them and can see myself using them again in future. Their emails are friendly and they seem happy to help if I ever did have any problems. It's nice to know they are based in the UK in Liverpool.
K. L.
I can't recommend JP Opticians highly enough, I have had two pairs of designer prescription glasses from them now. Both times the ordering process has been faultless, with quick & tracked delivery & I have been delighted with my glasses. I have just my first pair reglazed with my new prescription, an extremely quick & efficient turn around time & excellent price. I now have a lovely new pair of Prada glasses for less than half of the price in the high street!
A. K.
Ordered online, easy simple system, cheaper than elsewhere with brilliant service. Quick delivery and emailed to check all ok. Would recommend.
D. D.
Fast shipping. Perfect quality. Great prices!!!! Love them! Got Nike frames and prescription lens after my son cracked his current glasses. Easy to order. Description of add on helped to get the perfect upgrades. They are awesome!
D. J.
I'd bought glasses from Vision Express and the frames broke just outside of the warranty period. The lenses were fine and so I wanted to just replace the frames rather and get completely new glasses. John Prebble Opticians were the only place I could find that had the same frame in stock - and they were cheap. Ordered online, frames came a couple of days later, put the lenses in and all is well. It's nice when things just work out.
J. M.
I recently bought a pair of replacement frames online and cannot fault the service I received. The frames were reasonably priced and arrived securely packaged a few days later with a follow up email to ensure I was happy. I would recommend this company to anyone and would use them again.
J. W.
I was looking for new glasses in stores, as my Ray bans were 7 years old and hated paying $500-$600 for new glasses. And as usual, prices were the same for plain old Raybans and I wanted a different look and something more durable and slick so i decided on Oakley glasses. After flipping around the internet for discount places that carried real brands, I found JP Optical, I've obviously never heard of them before and checked out thier website and reviews, everything looked great. The prices and reviews were so good, I was skeptical tbh so I emailed them about thier company and asked them why they sell so cheap and are thier products real? They got back to me within 20 minutes and answered all my questions honesty. They said all products are real and they sell them cheaper to drive in buisness by social media and word of mouth. I priced out my glasses, Oakley Socket 5.0, and in total they were $120 chaper than regular priced glasses anywhere else. It took me a few days and lots of review reading on this company but they are the real deal! Great stock and a detailed selection process for sizing, prescription options and amazing online customer service. They seriously couldn't be any more professional towards me with any and all questions I had. Shipping took a bit longer because of Covid but the glasses were cheaper and great overall. The only downside was I wanted thier thinnest lenses and the upgrade from a thin to super thin lens was $120 for the upgrade. They informed me it was only going to be about 2MM thinner so it might not be worth the upgrade. This company is not out to rip people off, they'll make plenty of money with how they do buisness. I will 100% order from here again.
G. B.
They look legit to me, lenses are perfect. I was a skeptical given how good the price was, half of what lenscrafters was charing.
n. m.
Genuine and luxury sunglasses. Excellent packaged. The best seller. I strongly recommend !!! Very happy, thank you.
N. C.
I recently placed an online order for a pair of 5121 Ray Ban Wayfarer eyeglasses. I've already owned various Ray Ban glasses down the years, a quality brand I enjoy wearing. I got 15% off my order including delivery, friendly email updates during the order processing, and just under 2 weeks later my glasses arrived. What's not to like? I've read some negative reviews, but for me it's been a positive experience. Even came with a genuine Ray Ban case. Excellent service, terrific value. Will be returning next time. Many thanks J.P. Opticians 👌
C. G. H.
Easy to order and fast delivery.
When I received my Prada sunglasses they seemed a bit cheap (fake) - I went to compare them with the same sunglasses at John Lewis and I could see they were the same so hopefully they are not fake!
A. M.
Ordered a pair of my favourite Ray Bans from JP Opticians on Sunday and received them on Tuesday evening. Bar far the cheapest found anywhere. So pleased i even ordered a pair of prescription glasses - cant wait until these arrive. This company comes highly recommended
S. S.
I am a long time glasses wearers, but had never ordered glasses online and was a little bit leary. Not to mention the glasses were coming from another country. JP opticians website was extremely easy to use, I was able to upload my prescription with no issues, and the price for what I ordered was far less expensive than what I would have paid at my local optical. They kept me informed throughout the process of my glasses being made through an easy to use link from an email. 100% will be ordering again from Jpopticians!
A. M.
Ordered a pair of my favourite Ray Bans from JP Opticians on Sunday and received them on Tuesday evening. Bar far the cheapest found anywhere. So pleased i even ordered a pair of prescription glasses - cant wait until these arrive. This company comes highly recommended
C. G. H.
Easy to order and fast delivery.
When I received my Prada sunglasses they seemed a bit cheap (fake) - I went to …
A. D.
I found this Opticians online and I must say what a wonderful company to deal with from start to finish. Spoke to a young lady by the name of Eleanor who was very helpful, Polite and courteous. I placed my order and was informed that it may take up to a week (Which was more than acceptable for prescription glasses. The following day I was called to confirm delivery address as the Glasses were ready - Wow (These were designer frames that they had to order in) I received the glasses today - Simply Superb customer service - Highly recommend and will definitely use in the future. Start to finish 3 days for Prescription Glasses in Designer frames. What more could you ask for.
I. B.
Great Service.
I bought my new Tom Ford frames online through their website. After a Google search I found JP to be the cheapest in the U.K. They where delivered next day to …
J. M.
I recently bought a pair of replacement frames online and cannot fault the service I received. The frames were reasonably priced and arrived securely packaged a few days later with a follow up email to ensure I was happy. I would recommend this company to anyone and would use them again.
L. F.
From start to finish JP Opticians were amazing. They saved me more than £100 on the glasses that I had wanted from a high street opticians. I didn’t know my PD measurement and so sent me a ruler very promptly. As soon as they had this measurement and my prescription I had the glasses within a matter of days. Very pleased and will definitely use again!
I. P.
My daughter found the glasses she wanted online and JP were the best value for frames and lenses. Ordering was very straight forward and she received within a couple of days. Great value and great service.
D. E.
Bought a pair of prescription RayBan framed glasses from these guys, as they were by far the best price I could find on the internet, given my prescription is quite a high one..
Ordering online was simple and they delivered them within three days, considering we're in the midst of a pandemic that's pretty bloody impressive.
Excellent experience and excellent quality glasses at a great price and I would definitely recommend JP Opticians and will most certainly be using them again....
Thanks JP :)
S. S.
I am a long time glasses wearers, but had never ordered glasses online and was a little bit leary. Not to mention the glasses were coming from another country. JP opticians website was extremely easy to use, I was able to upload my …
S. D.
I had a really good experience buying a pair of sunglasses from JP Opticians which was a lot cheaper than buying from the high street. The delivery was as promised and very well packaged in a smart gift box with the solid case as well as the soft case inside which was nice. Would have no issues buying from here again and would recommend.
J. H.
Absolute pleasure in using JP Opticians, i originally ordered some Oakley frames but having to wait a short time for them to arrive I decided to have my frames re-glazed due to needing a new prescription, within a few days my frames were posted off, processed and returned to me. Brilliant service and so looking forward to having my new glasses, thank you.
A. D.
I found this Opticians online and I must say what a wonderful company to deal with from start to finish. Spoke to a young lady by the name of Eleanor who was very helpful, Polite and courteous. I placed my order and was informed that it may …
s. i.
Absolutely great to deal with, i love my glasses that i purchased from JP optician. The price was the best i could find anywhere online, my item arrived in the time frame stated, they were beautifully packaged. I will be dealing with them again when the time comes to purchase more.
I would give more than 5 stars if i could.
E. L.
Amazing service, would 100% recommend. Order some clear framed ray ban glasses and after emailing through my prescription, I was contacted very quickly with confirmation of my order and received my new glasses within a quick timeframe... 1 week - 10 days (if that). Will be back in touch for future glasses and for other family members also.
Thank you for your help x
L. R.
Top notch. Ordered a pair of Ray Ban glasses and decided after ordering that I wanted a different frame. Emailed the opticians to hopefully change my order, and it was done without a problem. Glasses arrived in a timely fashion. Dispatched on a Friday and arrived on the Saturday.
Glasses look fantastic, very very pleased. Will definitely be using JO Opticians again 👍🏻
E. E.
Amazing. Glasses bought at less than half the cost of another retailer. Super fast service, ordered Sunday evening and glasses arrived Tuesday. Lovely secure packaging too. I can't fault JP Opticians at all and will definitely use them again 🙂
w. j.
I had purchased through Lenscrafters a really special frame from Gianni Versace - Greca Aegis. AND LOST THEM. I looked around the web and found JP and the ordering seemed simple with plenty of backup from Sophia and her colleagues. The problem was the supplier would probably never have the black pair again! So I ordered the brown pair (tortoise shell) and they came very promptly and they work just fine. I am very happy. Don't know if I will ever have cause to use JP again, but have no problem recommending their service, even to people in the USA.
J. O.
Fast, great service. Another supplier left me waiting several weeks for a specific pair of frames before cancelling, JP had them to my door in under 2 weeks, much faster than I expected
E. H.
Very prompt delivery. Frames are exactly as shown on the website. Am very pleased. They suit me verwell
C. F.
I had been on the hunt for a specific pair of Persol frames and wanted to purchase prescription lenses. Being from Canada I usually use a North American seller of Persol. They did not have what I wanted so I tried JP Optician. The UK is not around the corner! Good price, great communication, good lead time and the glasses are perfect! I would highly recommend this company for your next pair of glasses!
R. L.
Actually I haven't been phisically to the shop, I bought my pair of glasses online, it was a perfect experience from the beginning to the end. I recommend buying from this shop as service, price and products are top notch.
Y. V.
Brief Comment: Received glasses within 15 days of order, transition lense, Oakley frame. looks and feel awesome.
To begin with, I was hesitant to order my glasses online and that too from outside US. I had my doubts, but I decided to order my glasses from JP Optician. One primary reason was the cost, they are 30% - 40% cheaper than local or any US online store.
Frame color and size what I need, Lense color and type I needed. I am not sure if the transition lense I have on them are Transition VII or 8, but they do change Green in sun.
The box was damage during the transportation, and due to which case was slightly damaged. I would recommend them using better box, but other than that no issue.
C. G.
I had the pleasure of getting some eyeglasses from JP Optics and the service was exceptional. They provide you with tracking information so you know when to expect your eyewear and the craftsmanship of the glasses was great. Thank you and will be definitely be a lifelong customer of your business. God bless
j. l.
Superb! Best price on the web for the Oakley glasses I bought. Very quick delivery via DHL with tracking. My next glasses will be from JP Opticians for sure.
S. O.
I rate JP Opticians service very highly. I bought an amazing pair of Tiffany glasses for a third of a price which was available in a high street. Glasses arrived 5 days after ordering in amazing condition with the original box. JP Opticians also gave me a lens spray as a gift. This was a very nice touch. I cannot recommend this company enough! I will be purchasing glasses with them more!
P. H.
I ordered some Bulgari sunglasses as a birthday present for my wife - these had to be specially requested from the manufacturer. JP made contact immediately to let me know the situation and that they would try their best to achive the deadline. They arrived, perfectly timed, on the morning of the birthday - and were perfect. My wife loved them. Everything was carefully packaged, delivery tracked and communication excellent. Will definitely recommend JP and use again. Many thanks!!
D. T.
Great communication, great customer service, and great to work with. Ordering was easy, the prices are second to none, the quality of the item that arrived was perfect. I had numerous e-mail communications and all came within a day of my e-mailing (time difference usually). I would definitely order again!
I. M.
After visiting one of the regular high street chains for an eye exam and finding out I needed a new script, I fell down a worm-hole of searching for some new gigs. Wow, I didn’t realise just what a mine-field it is looking on-line!
There’s plenty of glasses companies that sell gigs, frames, extra coatings, contacts and even hearing aids, some of them even send out a free box of face coverings when you place an order- who knew?
After reading some dreadful reviews of how other people had been hood-winked by taking their money and sending them tat in return, I decided to do a deep-dive and get value for money. I only wanted to place an order with a company that I could speak with over the phone & even better if they had a storefront, registered with Companies House and had competed their last accounts and tax returns.
Some would say I’m being over cautious, however just like you, I work for my money, I do a good job and expect others to do the same. Especially if they are in ‘the service of others’ that’s why I highly recommend the Team at JP Opticians.
If like me, you want value for money, you want things to be right - first time, you want a quality product delivered in a quality way - then look no further than JP Opticians. At this point, I’d like to add, I’m not getting any benefit in kind by writing such a glowing review, just the satisfaction of giving praise where praise is due, that’s my reward. I’m addition if this reviews helps you to ‘pick up the phone’ and speak with JP Opticians or helps you make up your mind that they are 100% in your corner, then that’s funking awesome too, as this is the power of ‘reviews’.
If you do order your new gigs from JP Opticians and you’re happy, delighted with the overall service, tell the world and it’s cat about it, that way these guys will be around for a lot longer keeping the standards of quality service alive & kicking.
Thanks for reading ✌️❤️✌️
L. M.
JP Opticians is based in UK and I am living in California USA. I ordered my prescription eyeglass frame and arrived ahead of scheduled date (less than 2 weeks) via DHL. The product is as expected. My first experience is very satisfying and not afraid to buy from them again.
N. P.
I was able to purchase a pair of authentic Oakley frames at practically half the cost compared to any optician or store near me. Customer service was friendly and quick to respond, and shipping was fast. Thank you!!! I received the frames I loved at a great price.
G. S.
The service I received from this company was second to none. I ordered my prescription glasses on a Sunday evening and was told it would be 5-10 working days. I received my glasses after just 4 days! They were really well packed and genuine Ted Baker glasses. I would recommend this company to anyone! Thank you.
A. “. B. M. P.
Thank you very much for a quick delivery. I purchased glasses for my husband and he was delighted with them. Will definitely order again. Many thanks!
M. W.
I used their online service and would highly recommend. The glasses were really well packaged and presented when I received them. I was very happy with the frames. I did have a query about the lenses and they were really helpful and fast to respond. Very impressed with their customer service!
C. W. E.
I ordered some glasses online. I knew which model I wanted as I has seen them in Boots. Except Boots wanted over £300! I was charged around £120 for the exact same model with JP Opticians. I ordered them on a Saturday daytime, and then they were delivered the following Wednesday. They fit beautifully and the prescription is correct as I can now read clearly. I have recommended JP to many people now, because I am so happy with the service. They were genuine designer glasses too, as the certificate etc was all enclosed.
Y. P.
Purchased a lovely pair of designer frames with prescription lenses at an affordable price. Customer service top notch and they arrived within the estimated delivery period. Would highly recommend to everyone. Thanks team J.P!
C. M.
Brilliant shopping experience all round. Found the frames I wanted (at a very cheap price compared to the high street) & sent my prescription via email. Received confirmation the very next morning and in less than 4 working days the glasses were delivered to my door. Was always sceptical whether the prescription would be correct using an online service but I can definitely notice the improvement in my vision as well as having no discomfort. Have already recommended to my friends & family - will 100% be using JP Opticians again when I come to order my secondary pair.
J. C.
Excellent service, great prices and prompt communication. Easy to navigate website. It only took a few days for bifocal lenses. Once the product shipped i received an email with tracking. The product shipped on Thursday to the U.S. and i received it the following Monday. Product shipped in a specially designed container to prevent damage. I am very impressed with their product selection and service. I look forward to my next purchase with them.
J. E.
I’ve bought designer glasses and the cheapest possible glasses I could from this optician, and I will certainly use again. Not only are they cheaper than the usual high street chains but their service is fab. Before buying this time I emailed them to query lens options. I got a quick reply and honest opinions from all the staff I had contact with. I just wish that it was local to me because I would love to able to go there in person. All in all a great service and I feel better giving my business to a local shop rather than the chains...who lets face it, pretty much rip us off when it comes to glasses.
M. J.
I cautiously purchased frames as an international customer, but couldn’t resist the price and included free shipping to the U.S. I promptly received email from JP Opticians that my frames had been ordered from the supplier and would soon be shipped to me. About two weeks later my frames arrived, well packaged, and are everything I had hoped for in a frame. If you have concerns about whether this company is legitimate as a U.S. buyer, relax. I had a superb experience and will purchase from them again. Thank you JP Opticians.
A. D.
Years of experience, brought together with good old fashioned customer service. From start to finish my experience has been straightforward and enjoyable great website and full confidence in the quality and product after receiving my Oakley's glasses at a reduced price. I was looking at 3 times the price with my Optician, I will be returning again soon to JP Thank you so much guys from a very happy customer.
C. R.
Very impressed with the all round service received from JP Opticians. I knew the frames I wanted and did quite a bit of research online, comparing prices and sevices of various Opticians prior to ordering with JP Opticians.
I found them to offer the best personalized online service and their prices when you factor in inclusions are most competitive.
My glasses arrived in good time and according to script and after sale service was excellent with replies to my email within 24hrs (case was damaged by the courier and was replaced immediately).
I highly recommend using JP Opticians for your online glasses and script purchases.
A.
Fantastic level of customer service, delivery + cost of goods. 100% would use again without question.
N. C.
I received order of new prescription Oakley glasses , and was amazed at the quality of product and optics as well as speed of delivery.I definitely will become JP Optician regular customer and will recommend JP for my family and friends. I am 100% satisfied.
J. M.
this is first time I bought the glasses with online, oversea, I had a worry when ordering about the one I chosen is thin frame type so easy broken in delivery, the seller had a hard box paper to protect , fortunately . the glasses I received today and found it's state is very good, good looking glasses.
I'll purchase in next time in this shop
H. C. J.
I was looking for Ray Ban frames 5154. The color were the Tortoise w/ the lettering on the inner side of the frame. I was looking for a lesser expensive price online and found one company. After being hoodwinked by that company, I decided to give JP a try.
JP’s customer service responses to my questions were quick and informative. The company is honestly too. Right from the start, a representative informed me of the frames I wanted were unavailable but had the slighted larger version were available. So I agreed to go with the slightly larger frames. Also my lenses were specially made so I would not be able to return the glasses.
Considering I live in the USA and JP is in England, I was a little concerned of the shipping time. However, the shipping was relatively quick after I placed my order.
Even though this is my first time ordering from JP, I highly recommend the company. The cost was cut practically in half if I had ordered through my local optician.
Thank you all at JP Opticians
D. W.
Fast and speedy delivery on new glasses ordered remotely from website. Very competitively priced and significantly cheaper than specs Savers for the exact same glasses. Would recommend
P. G.
Found this shop online at beginning of lockdown. Helped me with new frames as mine had broken, made choosing new ones easy and measurements for new lenses painless. Always good communication and prompt service all at a good price no mark ups because of covid situation. Would recommend 110%.
g. m.
Excellent service and price.. I saw a pair of Steve McQueen foldables sunglasses in a opticians in Italy for 350 euros, tried them in and liked them.
Tried to negotiate on price even showing them the online price from JP opticians, they weren't prepared to change. Ordered the Sunglasses online and they were swiftly delivered to my home address. I was kept updated on their progress. I would recommend J.P. Opticians based on my experience.
K. P.
Ordered my glasses online and was so impressed with the quality of service, product and price. Customer service was excellent and my glasses arrived within a week! I will definitely be purchasing my glasses from there again and will recommend to friends and family too.
I. C.
What a fantastic service, I had recently damaged my sunglasses and found the same pair on J P Opticians website. order placed on Wednesday evening, very simple online process and new glasses arrive within 6 days. during the whole process i was kept in formed on order status.
First rate service would highly recommend
A. F.
Just had an eyetest with John
Very professional and very thorough
Well recommended .
All in all Excellent ..!!
Definitely will reuse this small business again !.
S. S.
First time using JP Opticians & buying my glasses offline rather than in store. This was so easy with them and their customer service was great, with quick responses when I had questions after my order went through. Thank you to all of the team! I’ll be using you again and recommending you for sure :-)
M. M.
Bought a pair of versace sunnies and got them shipped to Australia. Shipping was incredibly fast and reliable. The reason for shopping here, was the price offered that was unbeatable. Customer service replied very fast and the parcel was packaged very well. I am very happy with the experience and will definitely recommend John Prebble Opticians to friends and family. Very safe and professional +++++
F. C.
I just got glasses yesterday. It took about 3 weeks due to COVID and that I live in the U.S. and their based in the UK. But it’s worth it. Everything was as I ordered it and very professionally packaged. The rim of the glasses were even polished. I’m very impressed and would recommend JP Obticians to everyone!
Sincerely,
Rory M.
G. C.
Third time I’ve used JPO online and again excellent service at a competitive price. Oakley sunglasses with a discount code (sign up to their mail shots) making them very affordable as a second pair. Had to be ordered in but still came in just over a week. Kept informed of progress with inclusive delivery. Ticks all the boxes and likely to use again next time I need specs of any kind.
M. S.
Excellent service. Glasses were delivered internationally over the busy Christmas period in 6 days. Faster than what was offered by my local optometrist.
k. r.
AMAZING SERVICE!! felt so nervous ordering from a company i was unsure of but recieved regular parcel updates and had my parcel delivered earlier than expected!! Loved the sunglasses i purchased, such a good price for designer sunglasses. Highly recommend, thankyou!
R. D.
Excellent price. Genuine Ray Bans. Quick delivery. Very happy! I was looking for a pair of Ray Bans online and this was the cheapest UK site I found. There were plenty of non-UK opticians offering them cheaper but this was the only company that had solid reviews. Worth the extra tenner for peace of mind - and still £50 cheaper than the Ray Bans website.
M. K.
Responsive customer service, huge selection of designer/quality frames, and refreshingly transparent billing practices - US retailers should take note.
My only (minor) disappointment was that they do not carry an NPI #, so no reimbursement as an out of network insurance provider. Small price to pay for quality brand, trustworthy merchant, and reasonable shipping/return policies. Very pleased with the experience.
S. J.
Recently, I ordered a lovely pair of Tiffany reading eyeglasses. The glasses have progressive lenses. This is the first time that I have ordered my eyeglasses online. The process was easy. The price was amazing and the service was top-notch. Thank you John Prebble Opticians.
a. s.
Overall very good service. Prices are unbeatable and they stock designer frames difficult to find elsewhere. I had to wait about 2 weeks for the frames (they do warn on the website when you buy), but once I tried and selected which ones to keep, they were extremely fast to fit the lenses and process the refund for the other pair I didn't want. The new glasses are perfect, fit super tight (ie: were not tried before by somebody else). I'm delighted and will come back again, as their selection is awesome.
d. t.
Got a pair of Oakley glasses with prescription lenses for less than £80. The same ones in Vision Express were £240. Great service and were delivered within a week. Definitely be using them again as will my friends who I've already recommended them to.
C. T.
I couldn't be happier with my purchase. I found them to have the best prices for designer glasses. I have a high prescription and everyone wants to overcharge me for thin lenses but JP Opticians are the best. I was a little skeptical about ordering from another country because of how long it would take to have my glasses ready but I was pleasantly surprised to receive my glasses via priority mail within a week. I would use them over and over again. Thank you for your great service. I love my new glasses!
R. R.
I have used john prebble opticians on line site that Is easy to navigate. The choice and range of glasses is vast. The glass related services offered are also very good. All pricing is displayed clearly, instructions and guidelines are well defined, easy to follow. If you get stuck, a phone call or e-mail will sort out any problem.They do offer a great deal of help, for instance, aiding you to upload eye prescription copy.
The service is fast and efficient. Items received via post, are well packaged. Turnround I experienced was just a week, including transit time. This really is very good company to use. The quality of goods seem to be good, robust and accurate lens manufacture. I recommend you try them at least once!
R. O.
Excellent service all round. Sunglasses arrived much quicker than expected. Bought as a birthday present and thought they might arrive after the day but was pleasantly surprised. Would definitely recommend.
Y. T.
Absolutely amazing company. They communicate and help with any questions you have about your frame. I got my frames shipped to Florida and everything went super well. Would definitely purchase again from them.
L. O.
I was leery at first, ordering from another country. But the service was great, and customer service responded to all of my questions. Ordered 9/25/20 delivered 10/6/20. Prescription is good! I'll definitely use them again.
D. P.
Outstanding on-line prescription eye-glasses retailer. Based in UK, they can make quick work of processing and shipping new prescription glasses to the USA...They ship securely via DHL and your glasses will arrive soon after you order them, safely and well packaged. In fact, JP Opticians has better prices and faster processing time than a similar U.S. based retailer located in Salt Lake City, who I am still waiting on for a prescription ordered at same time as JP Opticians! I was a little skeptical at first ordering prescription glasses from the UK, but not anymore...Highly recommend JP Opticians! 5+ Stars!
D. H.
As a international customer from California, their service surpass my expectations. Their service is 100% better compare to the big stores here in the USA (you brits call it “high street”). Price is extremely affordable especially for genuine designer glasses as you know American health services is extreme expensive and corrupt. It comes with a free pair of single vision lenses with a purchase of a frame. Got myself a pair of Ray Ban that I really wanted that was discontinued in my country with genuine transitions lenses, scratch resistant coating, and multiple anti glare coatings for the retail price of just only the frame here in the USA. The turnaround time for the order was just 7 days and took just the weekend for it to arrive to me and it was free shipping. Sent out on Friday and arrived on Monday (Not Bad DHL Express). For a total turnaround of ordering to your door in 10 days. The best part, my private vision insurance company honors U.K. providers and accepted my claim for reimbursement with this purchase. So far, no problems with my prescription specifications.
F. T. F.
Outstanding service!! Just had my new Ted Baker glasses delivered & very happy with them. This is the forth pair I've bought from various online stores and I have to say JP opticians have been the best so far with price and quick turn around.
B.
Extremely pleased with the glasses I purchased through JP Opticians online. The frames and lenses are perfect, and the turnaround was extremely fast. The staff were also very quick to respond to queries, and handled my questions in a professional and courteous manner. Would definitely use again!
D. W.
Superb experience, the prices here delivered (to anywhere in the world), with lenses are often cheaper than just the retail prices of the frames. My vision insurance only covered basics, my co-pay was nearly twice what JP were charging. I will be back and have been constantly recommending to friends.
B. T.
Frankly brilliant. Far cheaper than high street opticians, much larger range of frames and arguably a better user experience than even doing it in person with an optician! It look more time to make a coffee, genuinely. The glasses themselves are fantastic, no complaints at all. Delivery was inside a working week! Phenomenal! Highly recommend and will use again when I fancy another pair or my eyes get worse...!
I. G.
I purchased designer prescription frames and I absolutely love them. I love the service and promptness of delivery just as much. Thank you for your excellent quality and customer service. I look forward to making future purchases with your company again.
c. r.
Good product. Good price. Delivery quick and efficient
S. R.
I bought a pair of prescription Oakleys via the website. The order was very easy to do. There was good communication and best of all the prices are the best around. My order took around 9 days to arrive , which is in line with their advertised timescales . I am more than happy to recommend this shop
J. V.
I bought my glasses online and got them shipped for free (to the US) which was a plus. The glasses took at least 2 business days to get dispatched and took another 2 days to come in. On my glasses (RB 6428) I got the Hi-Index 1.67 Thin & Lite Lenses, Zeiss DuraVision Platinum UV Coating and I am in love with these glasses. They were worth all the upgrades I got for them and the price was not bad. I will be buying more glasses in the near future! Thanks!
C. C.
Really happy with their services! I was worried about getting prescription glasses online- did my research- they’re linked with NHS and have a shop in Liverpool so was happy with that! I saved £100 easily on my glasses and they arrived in 9 days which a quicker than the 2 weeks I was told by my local opticians! Again really happy with them! Would highly recommend and will 100% be using their services again.
K. H.
I recently purchased some Prada sunglasses from JP Opticians online. I not only saved over $100 on purchase but also free shipping. I received an authentic product and very fast delivery. The whole staff were very attentive and professional during the whole experience. I highly recommend JP Opticians and will use them again with no hesitation.
R. T.
After finding my glasses i wanted in a local opticians store, they wanted £400.
JP Opticians has the same model of designer frame and high quality lenses for £210 delivered.
Ordering process online was simple and efficient. I was kept up to date on the progress of my order.
Received my new glasses yesterday and they are excellent.
Top job JP Opticians!!
o. m.
first time using online opticians and had a great experience. JP were very helpful on the phone and emails.the oakley glasses arrived very quickly and the lenses are filled perfectly. would definitely use again
R. O.
Glasses came in pefect condition. Authentic Oakley Airdrops. Got to me in six days which is really good. Cause i ordered in the uk i thought it might take longer but it didnt. Love the glasses and the speedy delivery. Thanks!
k. w.
A great opticians who care about their customers. I found after a lot of looking and researching a pair of Oakley glasses for reading at half the cost of a well known height street chain. Their DPD couriers unfortunately lost my consignment but I reported this to JP immediately. After a couple of days left for the couriers to investigate they couldn’t find them, so JP opticians ordered another frame and made up my order. Received them next day and very pleased with the glasses, their service and will definitely be back when I need another pair of glasses
A. M.
Love my new glasses, excellent quality and superb value for money. Very quick delivery and customer service is first class, 10/10 ❤️
Y. M.
Thank you so much for getting me my glasses. Though I took my test at Specsavers, I was reluctant getting my prescription dispensed by a high street retailer, but you guys helped me out all the way with your immediate replies, and the prompt delivery of the glasses was just outstanding. The quality of the lenses is absolutely amazing. I would very highly recommend JP Opticians to anyone considering buying branded frames and lenses.
A. F.
Wonderful experience and fantastic price on bifocal prescription eye glasses and Rayban frames. Fast and responsive customer service.
Getting bifocals for the first time I was shocked at the going rate. JP Opticians has by far the best price on the market. Thanks!
E. H.
Brilliant service, frames are lovely and great value. I had to return a pair of glasses as the style didn’t suit me, but it was no problem at all and the staff were helpful and I was refunded quickly.
S. J.
Excellent glasses and superb service, at a great price.
I have a complex prescription and had doubts purchasing online, very happy and will use again, were considerably cheaper than I was quoted on the high street, with the same frames and spec on the lenses.
S. P.
Wanted to purchase some Bvlgari sunglasses on line from a UK based Co.and came across JP OPTICIANS. They provided a very effectient service and my sunglasses arrived safely in their Bvlgari case which was carefully packaged. I ordered them on the 20th Sep2019 and I took delivery on 1st Oct. as I had requested a day later delivery. The goods were tracked too. The price was really reasonable and was even better with the discount code that i also found on line. I wouldn't hesitate to use this company for further purchases.
L. Q.
I saved so much money buying the glasses from JP. The package was putted very well and the delivery was saved. I loved the glasses. I got them for my son and he loved them as well. I’m so happy with the service and product. I defenetily recommended and I’m very picky with customer servíce but the entire transaction was a good experience. I was nervous because I attached the prescription in the request an I didn’t know how accurate they could be. It was a very good experience.
M. S.
I have ordered two pairs of glasses from JP on separate occasions now and the service each time has been outstanding. Fast production and delivery.
B. T.
They had the frame that I wanted for cheap. Probably for the cheapest price on the market. The prescription lens were spot on. The glasses arrived in 7 days, earlier than expected because I live in the US and the glasses were shipped from the UK. Overall great service and great price.
F. A.
Really pleased with finding this company. Great price good communication throughout and delivery dates maintained. Packaging was really good too, there was additional secure and well Presented packaging From JP Opticians. The glasses themselves were totally as expected I would use this company again and recommend
c.
I understand there are some negative reviews, but my experience has been really good.
Due to negative reviews, I emailed Alicia to ask whether my frames were in stock.
I ordered some Dior glasses online on 11 September 2018 at around lunch time. I uploaded my prescription for these glasses also.
Glasses were dispatched and ready for delivery on 12 September 2018 by DPD. I wasn't in that day so asked for delivery on 13 September 2018.
Great service and fast delivery. There was also a fast response to my email from Alicia
G. P.
Excellent glasses and service. Picked my glasses, uploaded my prescription and glasses arrived, as described a week later.
Originally found the glasses that I liked at a well known opticians following an eye exam. JP Opticians have saved me approximately £140 for the same pair of glasses.
Can't say enough and will be ordering all of my glasses from them in the future.
D. P.
First class company. Live in the US. It took 2 weeks from time of order to receiving them. Cheapest price on the Oakley’s I bought. Lenses were included (single lenses, with no upgrades). I will order all my glasses from JP Opticians for now on
C. C.
I only order the RayBan frames without the lenses, but they were in perfect condition in the official RayBan’s glasses case in a very nice box provided by JP. I highly recommend them. It took about a week, but that’s a given since it’s coming from the UK while I’m here in California. Extremely satisfied!
L. F.
So happy with my glasses from JP opticians. I cancelled my order with vision express and ordered here instead, I saved £110!! That’s including the anti glare coating too. Will definitely be buying all my future glasses from here.
K. L.
I ordered new Oakley prescription eyeglasses from JP Opticians and live in the USA. The team at JP was great to work with and answered several questions I had. The glasses came just as described and were at a much better value than buying in the states. I have no reservations about recommending them.
k. C.
I am so impressed with the service I received. I placed my order on the 9th of October and received my glasses on the 11th October! Extremely fast service! Glasses arrived in perfect condition. Really happy with my purchase. I saved almost £65 by ordering my glasses here instead of going to specsavers. Will be ordering from here again.
D. M.
Never heard of or used before, I was looking at a pair of Superdry sunglasses in my local Boots, at £55 they were a bit steep, looking online yielded slightly better prices at around a fiver less, but then I came across JP, being dubious I had a look at online reviews as the same Superdry sunglasses were £29, way cheaper than anyone else, the reviews all came back positive so I thought I'd give it a go, being my first order with them I got a 10% code which bought the cost down to £26.10p, and to top it off they were delivered by DPD next day. Absolutely chuffed with the price and service and would have no doubts using JP again.
T. t.
Staff at Belle Vale shop so.friendly and helpful. Bought glasses for my son and he is delighted with them. I am delighted as the price was excellent. Lovely to give my business to a smaller company.
I would highly reccomend this optician and will definately use again.
沈.
The glasses I ordered came through the post today and I must say, I am very happy with the service, product and overall experience! Glasses came well packaged inside and outside. So very pleased!! Would consider ordering from this store again. 10/10!!
r. m.
Quick delivery and no problems. Ordered my glasses online as I had my prescription details already. Jp opticians answered a couple of technical questions I had about the lens coating promptly over email which helped me make my decision with the order. Thanks again.
L. J.
Fab service as always. This is the second time I've ordered from JP Opticians & I wasn't disappointed. I ordered two frames from the website and they both arrived within a few days. Very professional and good communication throughout - would definitely recommend! 👍
E. K.
I ordered some frames, and they were with me within 5 days of dispatch from the UK to Darwin Australia. Amazing and quick service and I will be recommending this business to everyone and will definitely be using them again! Thank you!
A. B.
I sent two pairs of glasses for reglazing. Customer service was fantastic and they were returned to me with my new prescription within 3 working days! Very impressed and would highly recommend!
T. H.
Found this retailer whilst browsing for some new glasses. Noticed that they would reglaze existing frames so decided to give it a try. So glad I did, sent my glasses off and got them back in under a week and was kept informed by email of each step in the process. Give them a try, sure you won’t be sorry. Ps, new lenses were perfect.
M. S.
Excellent service, first time buying glasses online. The exact same frame was double the price in my local Boots Opticians. They fit perfectly without any need for adjustment. Highly recommend JP Opticians
D. C.
Quick service, and very good price. However, the lenses were fitted incorrectly in the frames, so I had to take them to a local shop to rotate one of the lenses. It was not difficult to notice the issue in the first place, but I noticed it because the glasses felt uncomfortable.
K. W.
Thank you JP . I love my glasses and they were as described. I will certainly think of purchasing from you again. Really easy to deal with and lovely staff.
M. P.
I never actually visited in store. I also never expected to have first-class customer service even though I purchased long distance. I found the frames I liked on their website at half the price I found elsewhere but wasn't sure if they would suit me so I called in-store and spoke to Mr Prebble himself. He was very friendly and offered impartial advice on lens options with no sneaky salesman tactics. He paid for the return postage of the frames in the event that I didn't like them. I did and I ended up returning them anyway to get them glazed at the most competitive price and John also gave me a further discount and threw in the lens coating for free.
My expectations were exceeded throughout and I would certainly recommend JP Opticians.
R. R.
Too good to be true.
Ordered a pair of sunglasses at a fraction of the price here in the States, and they arrived just as quickly as if they were local, AND it arrived in one of their own “boxes” with a nice magnetic closure clasp, so I kept that for hobby storage.
Impressive.
C. R.
John Prebble Opticians provided an excellent online shopping experience throughout the entire process. Their website is clear and easy to use. I ordered a pair of Bvlgari sunglasses and the JP price was extremely competitive. The order was processed in a very timely manner and I received confirmation and status updates that inspired confidence that I had purchased from a highly professional company. My product arrived in perfect condition from "across the pond," undoubtedly due to the expert packaging. (no fewer than 3 boxes). All Bvlgari documentation was included, the sunglasses were pristine. An authentic purchase at a terrific price with totally professional service. CER
I. S.
Excellent quality, service and price. One of rare companies that had the frames I was searching for, delivery was prompt and I had glasses with me much sooner than I expected. Plan to buy from them in the future.
G.
All has now been resolved with John Prebble Opticians, following my post. They were very attentive and keen to resolve my problem.
Thank you to their customer service team for engaging to resolve my issues.
-
Bought some Prada Glasses, the wrong style of glasses arrived and where weeks late. I had to send the incorrect glasses back at my own cost (£7.30) and was not offered to have the correct glasses re-sent out or a refund for my costs.
The staff where polite at all times and I've been promised a full refund, but not my postage back or the correct glasses.
A real pain, lost time and money and ended up with nothing, how can I give more than one star.
B. C.
Great Service! Excellent Value!.....
Extessive choice of frames and lens options .....an uncomplicated online purchasing procedure backed up by great customer care over the phone....Alicia really could not have been more helpful!.....the price paid for branded frames with specific varifocal lenses of my choice was around 50% less than the high street cost......delivered in just over a week by DPD .....A highly recommended service and I will definitely buy from JP Opticians next time
A. M.
Used their online service. Fantastic company, processed my order quickly and got in touch to gather more details to ensure correct fit. Friendly and efficient customer service. Will be using them for my next pair of glasses for sure.
Y. L.
Had been looking for these particular Bulgari Sunglasses in Paris York and Chester without any success then found them on your website. Service was brilliant arrived safely and well packed. Very pleased!
F. F. M. R.
I have ordered my reading glasses online before but not with JP, I called up first to ask a few questions the lady on the phone was lovely and helpful she said my glasses were not in stock so they would order them and it should take about 10 days till have had them, this was ok by me as I wanted Tom Ford and in opticians on the hight st the price was £270 , Jp price £145 with lenses. My glasses arrived in 6 days, I had emails telling me the exact time they would be delivered too. I will defiantly use JP in the future for my designer glasses.
D. U.
Really pleased with my glasses. Frames, hi refractive lenses and coating all for the price of just the frames at Vision Express. Great service, kept informed throughout the process. Will definitely use you again.
D. L.
Experience was extremely smooth and prices were outstanding. Live in the US but shipping was very fast. Frames are clean and to specs. Appreciate the great service! No complaints.
L. A.
ABSOLUTELY THE BEST SERVICE! I PLACED MY ORDER ONLINE AND ELEANOR ANSWERED ALL MY QUESTIONS SO QUICKLY. BY FAR 5 STAR SERVICE AND MY TOM FORD FRAMES ARE JUST AS SHOWN IF NOT BETTER LENSES ARE SPOT ON!
N. L.
Superb service! My frames were delivered quickly and I was impressed with the speed of the refund for the ones I returned (ordered for choice). I would buy from John Prebble opticians again any time.
C. C.
You guys did an amazing job! The glasses I got were perfect, my prescription was put in perfectly, and most of all, the casing. The case that the glasses came with with amazing, and unfolding every box made the final revealing moment even better. Definitely my go to for online shopping.
T. B.
Purchased a pair of vari-focal glasses on-line. Very pleased with service, cost and quality of the product. No hesitation in recommending them.
K. D.
I have terrible eyes due to keratoconus and bad eye Care in my younger days so I was hesitant to order online but I'm glad I finally did. Ordered Ray-Bans with the best price Ever. Ended up not in stock and they let me know right away with est. Time. They shipped rather quickly and arrived thru dhl and I couldn't be happier. Will definitely order again from them
L. M.
Primarily ordered for the great price, but I was delighted with the service.
Ordering online was very easy, and my order was dispatched the next working day.
The use of DPD as the delivery partner was also a lovely surprise.
Great service all round.
S. “. F.
I needed a Superdry frame to replace one I’d broken. The opticians I’d bought them from had stopped selling it. I not only paid a really reasonable price for it, it got sent to me very quickly it. It came in a glasses case in a sturdy box. I would shop here again if the need arises.
C. W.
I don't normally bother to review stuff, but the service I received from JP opticians was excellent. I got my eyes checked for free at specsavers, found the frames I wanted in vision express, and then ordered them from JP's. Saved myself over £100, and found their advice and service without fault. The "guide to buying glasses online' guide very helpful too. Will never buy glasses from the high street again :)
K. L.
Was about to place and order then wanted to check reviews beforehand. Became a bit sceptical after seeing others experience and didn't follow though.
Next day recieved an email politely from a Sian asking why i didn't complete so i explained. However was told item was in stock and would be despatched following day with next day Dpd if i ordered. Two days later ended up with some high-quality Tom Fords for a great price.
I would reccommend based on my experience, but i didnt order prescription lenses. Also google for discount codes. I managed to save an extra £20 off their already low price.
Thanks again.
l. S.
I recently bought a pair of rayban glasses. their an excellent fit and highly delighted with the service jp opticians provided. 👍 top company
c. g.
Fantastic company. Have bought two pairs of rayban glasses over the years, each time offering fantastic service
P. G.
Excellent service from John Prebble Opticians. Very good communication and advice throughout the order and manufacturing process which produced a perfect pair of glasses. Recommend.
J. D.
I am repeat customer superb business to deal with. Easy ordering process to upload prescription. Designer frames at more that half the price. Also quick free delivery. Well recommended thank you.
E. B.
Just ordered my glasses through JP Opticians and the entire process from start to finish was smooth and easy. Plus, I got my glasses for a fraction of the cost I was quoted at lens crafters. Highly recommend!
J. A.
Amazing Customer service, I forgot to apply my discount code and they refunded me the difference! Over the moon with my glasses , best price I found after searching many different companies, highly recommended
T. M.
Extremely efficient company, from placing the order with prescription to delivery within 3 day, 1st class service. Extremely competitive price and unlike competition actually had the glasses in stock, highly reccommended.
K. S.
Very quick delivery, competitive pricing
J. B.
John
I am very happy with the new glasses, the service and price of the glasses is the best that i have seen and the style that i gpt has been discontinued in my area. A wesome note to all in the US, the DHL delivery can not handle a Post office address, so the final50 miles was a nightmare to coordinate. In the future i will use a Bussiness address for my delivery . Other than that i give 5 stars to JP Opticians =:)
S. J. R.
I placed two reglaze orders but ended up changing my mind the next day. Rang customer service to cancel the order, Alicia was kind enough to refund immediately, no hassles. She also helped me make up my mind about ordering frames from them instead of the reglaze I settled for earlier. Very helpful customer service. Spoken with Alicia twice now and she's been wonderful both times.
P. L.
My first pair of glasses! I selected the frames I wanted (Mont Blanc) and J.P. Opticians were over £150 cheaper than my local optician. Great communication and I had the glasses within a week of placing my order.
P. B.
The product arrived in a timely manner and was well packaged, unfortunately one of the arms is severely bent. To be clear it's not damaged or broken but can not be worn as is. I think it can be manipulated back into shape, but this will require me having to take it to a local optician. Not what I expected from a brand new pair of premium glasses.
W. W.
Ordered on-line, contacted the warehouse before ordering, very help, sunglasses arrived on-time and very reasonable, I would definitely use JP Opticians again. Many Thanks William.
J. K.
Great price and so far happy with the quality of glasses. The joint on the persol glasses are set slightly further back than the other side so it is taking more of the pressure. Hopefully it lasts. Other than that very fast, good service. I would use them again.
K. F.
Great experience from this company, best prices, smooth transaction, fast delivery overseas (I am in USA) and great products. Ordered 3 frames from here so far and plan to order more in the future. Thank You for all you do.
R. C.
Ordered some Prada sunglasses having tried them on in Selfridge's and John Lewis. Saved £80 buying from JP and they arrived really well packaged and quickly. Absolutely delighted
G. C.
Ordered a pair of glasses online in October and have not received my glasses yet. I dont know what's going on with my order. I emailed them and I did get a reply with them explaining everything to me they made two great offers and the customer service was good
L. P.
Gorgeous, glamorous glasses. Sadly I ordered frames only as I thought I ought to get my opticians to do the lens. But they are shut now with the lockdown, so I can't wear my beauties es. t
T. Z.
I ordered the glasses online. They were very helpful and i got my new pair fast - just in 4 days. Glasses are as expected.
Highly recommend!
O. P.
Absolutely love my glass, great service also from JP opticians. My order came in the delivery bracket they gave.
Thank you very much guys
P. T.
Really happy with the versace sunglasses ans service and price . I was updated with every step of the delivery and the price was absolutely brilliant.
K. H.
Ordered Oakley Pitchman Carbon frames from JP Opticians. Very competitive price wise. Frames are superb, excellently packaged and presented. Delivery was on time with no issues. Highly recommended.
D. L.
Really quick delivery and so easy to order. Exactly the same as the glasses I bought in the high street, but £100 + cheaper.
F. B.
Excellent service: got a good price on my frames and lenses (cheaper than elsewhere) and really quick and free delivery. Highly recommend and will purchase from here again.
C. P.
Just got my glasses today. Best price and fast shipping to Iowa, USA. Glad i ordered from this small store in Liverpool, UK.
C. Y.
Hello,
Just wanted to drop a note about the reglaze I had JP Opticians do for me. I needed a pair of sunglasses and already had some good frames. After I got around to sending them for new tinted lenses the turn around was very quick and done well. I am very pleased and would use JP Opticians again.
D. O. (.
I've been a customer here for about 6 years.
Great place, friendly staff but only as long as profit is involved, I misplaced my glasses last night and although I have a severe headache right now from squinting at everything and explained to them that I have no money whatsoever for almost another 2 weeks due to being on permanent sickness benefits they couldn't care less because, quote "the benefits won't issue another certificate" for me to get a replacement pair, despite the fact that it will clearly harm my health which has already started to affect me in the last 2 hours alone, notttaking into account that the next almost 300 hours will have to be added to that sentence, no, my health means nothing to these people unless it's spelt £health, no £ sign, no cares, should be grateful I gave them 3 stars nevermind less 🤦♂️
R. F.
Nice easy to use website the order process was easy and my glasses came quickly. Updated along the way. Also a good price and nice options like lenses, coatings.
S. M.
Recently, I tried using another on-line opticians....what a mistake! They were simply slow and unhelpful. I came back to JP Opticians (241 Opticians) and their service was fast (1 week) and reasonably priced. I wont be trying anyone else again!
B. P.
16.11.18 ordered online from the UK, custom Oakleys with lots of options, 26.11.18 they were delivered to Western Australia, fantastic - choice, availability, service, online tracking, with DHL, and price - simply brilliant - well done and thank you
S. W.
Ordered some Prada sunglasses last week from Australia. Not only did I save $200, I received them within 7 days. Highly recommend JP. Thank you!!
j. D.
I live in Puerto Rico and I was going to buy the same model for $700, but my boyfriend told me to check online and we did. We found JP and we couldn’t believe the same glasses were there for $200 with my prescription. The arrived in a month and is the exact same model. I LOVE JP OPTICIANS
L. A.
Got what I expected without any difficulties, delivery was free and also got a promo code from somewhere which they accepted overall good service and I really like my sunglasses
E. B.
I have bought from this place online multiple times and it is fantastic. Great high end products at discounted prices and lovely quick service. I recommend to all my friends who need glasses.
J.
Very competitive price for designer sunglasses and very quick delivery - would definitely buy from here again!
R. B.
John has been fantastic in helping identify and strengthen my sons eye sight. Without his help my sons eye sight wouldn't have improved as much as it has. I highly recommend John and the staff as being highly professional and personal service, we will continue using the service for all our family. Thanks for all your help!
G. L. (.
I was able to get frames to replace a broken pair. It saved me getting new glasses made, the service was excellent, and everything was as specified. Thank you John Prebble Opticians.
J.
Never leave online reviews but I had such a good experience here. Got glasses far cheaper than anywhere else and that other places had said were out of stock, they turned around my prescription so fast and the scouse lass I spoke to was so helpful and nice.
E. G.
Wow! Ordered and received from UK in 3 days! The frame is authentic Oakley and packaged extremely well!
G. M.
I ordered late Monday evening and they where delivered to my door on the Wednesday morning! Fantastic service at more than half the price my local optician was quoting for exactly the same product. 10/10
R. S.
Superb service. Adding my order was straight forward. The servicing of the order was promp. When calling the customer service desk the call was answered very quickly and my query dealt with efficiently. The cost of the glasses were a fraction of the cost charged by Boots.
T. P.
I was a bit skeptical about ordering eye glasses online, but my son is thrilled with them, the prescription is spot on, and they fit perfectly. Will definitely order again.
K. B.
Ordered some prescription sunglasses online, they arrived quickly and fit perfectly and were very good value. Would definitely buy from here again. Thank you!
K. G.
Was searching for a discontinued Oakley Crosslink Switch frame. JP Optcians had the one I was looking for at a much more reasonable price. I would highly recommend them.
d. r.
Great service amazing price definitely using again.
W. B.
Glasses came within a few days beautifully packaged and over half the price of the frames I broke from my original optician. Highly recommend
N. C.
Have ordered my glasses from them and was very happy. Branded glasses with great lenses spec. Again thank you.
N. d. R.
Glasses arrived within a week including making men’s to prescription. Exactly as ordered with decent Oakley case and at a good price.
J. B.
I live in the United States and order a pair of glass from them. They did a great good at a great price. Shipping was super fast. Thank you
L. H.
Great service, optician reached out personally to see what use the sunglasses would be used for and they were received swiftly. Highly recommend.
k. k.
Excellent service, spoke to one of the ladies at the store she was very helpful gave the information I required, ended in purchasing a pear of G Armani sunglasses.
Weldone JP. I'll be back😎👍
T. M.
Hi guys first saw oakleys in the form of safety glasses and was impressed by the quality and unique style so the rest is history my optician was similarly wowed by the aforementioned style etc plus the competitive price 1000% satisfied
For way out design yours etc tony
L. C.
Really pleased with my online purchase - the frames are great quality and the service I received during the process of my order was fantastic. Highly recommended.
P. J.
Great service and great price from these opticians, will definitely
use again when my prescription is up for renewal, highly recommended service.
M.
Absolutely beautiful glasses, John really helped me by answering all of my (many) questions beforehand, also did Emma. I felt supported and understood throughout the whole process and the result is wonderful, I wouldn't hesitate to recommend to family and friends, which I did ...
T. H.
Very friendly and helpful staff. Glasses were better than I imagined and shipping was incredibly fast to the USA. Will definitely be buying from them again!
S. R.
pleased that I found the frames that I wanted at a competitive price - with good reviews on feefo then went ahead & ordered them, they arrive as expected so thanks :)
M. H.
Excellent service at an economical price, when comparing the high street. Spectacles arrived as ordered within 10 days.
B. C.
Excellent pricing and reasonable delivery time coming from England. Exactly what I ordered and expected, fit perfectly as well. Only wish I hadn’t lost them already.
V. T.
Very fast delivery, The glasses were superb quality. The lenses from my sons glasses fit perfectly. thanks
W. E.
Shipping method (DHL) is terrible. Took a month to get glasses. Customs then they handed it over to the post office and they held it also. Go with Fed Ex or UPS.
J. L.
Couldn't be happier. This was a great price as £100 cheaper than Sunglass Hut, packaged really well and delivered in the amount of time they estimated. Thanks
M. B.
Have used a number of times just for their frames and each time they have been genuine and excellent quality, will continue to use.
J. S.
Frames are a perfect fit, prescription is spot on, turnaround was quick, and the value is excellent. I'll be back for my next pair soon!
R. H.
Great service and speedy delivery.
The staff on the phone were very helpful.
Overall a great service. I would highly recommend.
A. B.
Absolutely beautiful glasses which arrived in perfect condition so very happy and also exceptional customer service they came straight away!!! Would be so happy to use you again
J. B.
Was able to find hard to find out of production frame. My eye doctor could only back order them, glad you had what i needed.
K. K.
Was bit hesitant at first cos wasn’t sure if frames would be genuine as this was cheapest I could find, so I took the chance and yes my frames where genuine/ came really fast / great customer service, reply really fast to questions, am really happy wit everything, would definitely recommend and will buy again , thank you
J. H.
Good service, took a little while longer for delivery as frames had to be ordered from supplier rather than being in stock, otherwise happy customer.
M. C.
Great sunglasses at an amazing price (Ray Ban Aviator Ferrari) really good communication and delivered very quickly. I will use again for sure!
E. O.
Searched all the shops up in town for the Rayban Olympian retro style sunglasses 🕶 with no luck ..... so looked on line but found this particular style difficult to get hold of and the sites that had them were a bit too expensive..... but finally found them on JP Opticians at a very reasonable price they where dispatched to me in double quick time When they arrived I was delighted they where just what I wanted they came in a nice case and nice packaging also
Thanks JP Opticians
a. w.
Placed order for Ray-Ban 5154 Clubmaster and came within 2 day. Great price and very happy with order
T. B.
Love my new glasses. Great service from these guys. Will definitely be buying from them again.
U. R.
Excellent service and price.
Delivered on time.
I will use JP opticians again.
J. L.
Awesome Experience!!! Ordered at 9:30am EST in the US, at my door at 11:35am the next day!!! Unbelievable. Defiantly Recommend Highly.
P. H.
Great price on website sale sunglasses, much cheaper than anywhere else. Glasses arrived within 7 days, perfect
R. R.
I ordered some glasses on line and they came really quickly at a fraction of the cost that some places were charging. Will definitely use them again
M. B.
Ordered a pair of sunglasses from JP opticians and unfortunately the description was wrong, I sent them back and received refund and re-ordered another pair which fitted the description perfectly, the company were prompt and easily contactable with great service, would highly recommend them, already thinking of ordering another pair
L. S.
Fast delivery .The product was of good quality, packed correctly for safety. Thanks for the great service.
T. S.
Excellent customer service couldn’t fault it and perfect designer frames and lenses at a great price. Would definitely recommend
P. M.
Received my frames in good time and very pleased with the service. Will definitely use John Prebble Opticians again.
V. T.
I ordered one pair of sunglasses but it was out of stock. However I got my money back so everything's good.
A. L.
wonderful glasses at about half price compared to the shops, took a little longer than expected for delivery but it was over Christmas and New Year.
R. P.
Superb service with great price! Great range of frames available with delivery within the week! Strongly recommended.
C. n.
Excellent price, I saved over £100 buying from here. Good communication from staff and quick delivery. I couldn't be happier and would highly recommend to everyone.
P. H.
I've been going to John Prebble Opticians for many years now & have always found them to go that extra mile.....friendly staff, thorough test with all the up-to-date equipment & a large selection of frames to choose from......brilliant would highly recommend
R.
I canceled my order for private reasons. Within a minute I received my refund. Extremely reputable - I buy here again.
s. m.
Great price on a pair of oakley glasses. Shipping from Europe was pretty fast.
M. I.
Excellent service I love the frame
Would recommend to anyone good price and delivery much appreciated
Thank you
J. L.
Fantastic, easy process. Glass arrived in a couple days. Great service and reasonable prices
L. P.
Arrived earlier than i expected. Lowest price that i found on line at the time. I highly recommend buying from here. Bought this for my son and this is his comment, "everything came in perfect condition."
D. L. L.
Used in an emergency in Silverdale to get family back in house after front door lock had broken in the evening .. Fantastic service and turned up promptly.
Family can't thank you enough!
M. G.
Incredible price, fast shipping, perfect transaction, will definately be back and tell others about JP. You guys rock!
M. P.
You guys rock, great frames and fast shipping at a affordable price! Will be hitting you up again for my next pair!
G. M.
Brilliant optician very relaxed and very helpful in choosing the right lense for yourself. And very clear in the dignoise of findings. I Would highly recommend this opticians in belle vale
S. A.
I purchased prada sunglasses and was impressed with the communication and delivery, would recommand john prebble opticians for the service ☆☆☆☆☆
J. C.
Completely satisfied with my new eyewear. No problems with shipping or packaging.
L. S.
Very quick service for my first pair of glasses. They have a great range of frames
F. F.
Great service. Got my Ray-Ban frames, which were out of stock through my Opticians for far less money.
G. L.
Just received my frames from my optician with newly crafted lenses. So far so, great! THanks JPO!
N. G.
Took my payment for frames they did not have in stock but refunded immediately they could not source more stock. Trusted seller.
J. M.
Ordered a pair of pescription Ray Ban Club Master sunglasses. Very easy, very quick, and very happy. Thank you
S. G.
Really easy to order designer sunglasses. Quick delivery. Would definitely go back! Thank you
N. T.
Would highly recommend. 100% genuine from supplier. Competitively priced & by far the cheapest on the web... What more could you ask for!
M. T.
I have ordered a few pairs of glasses from JP Opticians, excellent service every time
M. K.
I bought only frame, what is exactly like in description
Very good and quick recommended service
c. a.
Best eyeglasse i have received from an online store, great quality will order again.
T. W.
Good product at very reasonable cost ,very prompt delivery.I was a little confused with 2for 1 deal,but was sorted out by email,Quick efficient email reply.Will use again.
J. A.
Excellent service, good communication, awesome prices. My glasses are delightful.
A. M.
Very impressed with JP Opticians, excellent saving on Tiffany sunglasses and seamless service from online ordering to delivery.
A. H.
Fast delivery and great cost - cheaper than if I'd ordered here in Canada.
J. D.
Great online opticians, cheaper than everywhere else, quick delivery and very pleased with them
W.
Great price for Oakley golf sunglasses and quick deliver service.
r. b.
Absolutely the best customer service around. I will order all of my family’s glasses from here from now on!!!!!
P. J.
Good price and prompt delivery, would use again.
J. R.
It has been 2 weeks now and still dont have the glasses, they weren't even shipped. Very unhappy.
M. M.
Very welcoming, friendly staff. Impressive equipment which makes getting your eyes tested very quick but accurate. Couldn't have been happier, thanks all!
H. S.
I purchased it from Canada and I am happy with the cost, quality and delivery.
B. D.
Spot on top spec spectacles, arrived expediently and flawlessly crafted to the dimensions I required. Thoroughly recommended!
D. B.
Brilliant great service would recommend to anyone. Plus the prices are great value
S. L.
I live in Miami and no one like them here, a lot more than great service, high end quality, and the cheapest price.
A. M.
Wonderful, personal service. Great prices and very quick delivery.
J. B.
Fantastic opticians, very friendly staff always ready to help you and has a large stock of frames in to choose from
F. H.
Good customer service. My sunglasses came in a nice presentation box and promptly delivered.
J. M.
Thanks for sending my new glasses from The UK to Australia they are great and really like the Kodak lens.
a. m.
On-line order, finished by telephone. Could not be more impressed with great price, customer service and the presentation of the pack which arrived
N. D.
Fast, efficient service at a great price - would highly recommend.
K. B.
Prompt Delivery of a Quality product. An Excellent price for designer glasses.
D. N.
Used them twice and recommended them to a friend who was also impressed. Excellent price, service and delivery, highly recommended.
A. D.
cant beleibe i got branded oakley frame in an immaculate packing with less than 1/2 of the cost of what these high street shops are chardging
L. P.
Super fast. Super efficient. Genuine products, excellent quality. 10/10 would use them again.
S. J.
Great customer service!!!
V. G.
Always great service! Great prices and they're easy to contact too! :)
O. D.
Quick turnaround and great pricing! Highly recommend and will definitely use them again!
B. F.
wonderful quick service great communication through out the whole order process this is the 3rd time i have used them and never had a problem
s. t.
Brilliant customer service before I made the order and then order arrived on time , in perfect condition.. couldn't fault at any stage of the process.
G. B.
Amazing service. Ordered on Saturday and Received today (Tuesday!). Very happy.
M. B.
Excellent service extremely professional staff. Superb turnaround quality product. Highly recommend
D. P.
Really first class service from extremely pleasant staff. Spectacles were of excellent quality and delivered very promptly.
J. W.
Arrived within a week, half the price of the high street and a perfect pair of specs
J. R.
Excellent and friendly service
Prescription perfectly carried out
Great price, would definetly use again
Very pleased
M. K.
Very impressed - item was available as a good price and shipped very quickly (packaging very good too)
L. D.
Excellent service and very fast delivery love my glasses
a. b.
Easy ordering, delivery was as stated by the company. Can't fault anything in the process
J. G.
Pleased to have found designer frames at a very reasonable price *****
N. C.
Ray ban reading glasses, cheapest I could find, and arrived on time. Brill.
P. S.
Excellent price for the frames and lenses and fast delivery
T. M.
Good price, fantastic selection, speedy delivery. Highly recommend 💥🕺💪🏻
K. M.
Great price on some designer sunglasses. Extremely quick delivery.
S. M.
Great glasses, excellent service and fabulous price.
d. g.
Fantastic experience, customer service extremely helpful, prompt delivery. Highly recommended
B. H.
First Class Service Great Price Fast Delivery 5 STAR
F. M. G. S.
This is the very best in Optical. Try to match this with the big chains, they don't come anywhere near! Thanks
M. S.
Bought a pair of RayBans, cheapest prices around and fantastic service!
d. a.
Excellent service from start to finish. Quality of lenses excellent as well.
C. B.
Would use again, no problems and so pleased with my Gucci sunglasses.
R. T.
Glasses came quickly and product was well crafted. I'm super impressed.
I. D.
excellent price for these designer glasses and very fast delivery
S. R.
Great service at best price on the internet, keep well informed of order and delivery , a great online experience
C. T.
I could not be happier with my glasses .and they come in double quick time will use again
D. H.
Fast service, staff excellent and very helpful. Excellent value. Would use again.
j. b.
Happy with my purchase. Will be ordering from here again!
A. A.
Order arrived swiftly and intact. Was just as described.
A.
Great products, as described, outstanding communications, excellent customer service.
Z. G.
Great speedy service, love my new glasses. Thank you very much
T. S.
Extremely happy with my purchase. Highly recommend John Prebble Opticians .
M. N.
Very happy that I chose this company,very professional and a great price
Would recommend
N. G.
Fast service, good price and always kept me updated on the progress of my order
K. H.
Great, excellent glasses and kept up to date with delivery status
J. C.
Great selection and prices. Shipped quickly considering they're in the UK.
W. G.
Excellent service from initial enquiry, to receiving the glasses. 5*
S. N.
Glasses looked good and shipped in timely manner. Thanks,
C. C.
I bought these for my daughter in law for Christmas. They are very stylish--she loves them
T. H.
Great experience with this company. Excellent price, quick delivery. Super experience
S. K.
Excellent customer service, reasonable prices and fast delivery, highly recommended!!!
P. P.
Very professional, quick and no excuses. Product arrived when it was supposed to.
Thank you Paula
L. P.
Have used them several times now, always a good service ! Highly recommended.
D. S.
Great price, great service,very fast delivery !
N. M.
Great personal service. Took the time to check the prescription was correct.
S. W.
Very pleased with all aspects of this purchase. Frames came in a week.
J. J.
Brilliant service and great glasses, delivered with care
J. M.
Awesome service and great selection! This was my second order and will order again!
S. B.
Excellent shopping experience. Great to work with. They WILL take care of you.
A. W.
Fast and efficient service. The frames were exactly as described. Very happy!
E. N.
Great communication, fast delivery and great quality products!
S. M.
Prompt and efficient service, excellent communication and a quality pair of glasses, thank you!
a. c.
Had to wait because of the virus but service and product great.
L. K.
Great service, excellent price, quality and turnaround
K. T.
Excellent service and fantastic price for the product
I. R.
Excellent fast service, very well packed and a great price..Would highly recommend..
F. A.
Fairly priced, easy to communicate with, quick shipping to overseas.
D. C.
Great service, great glasses!!! 5 star service!! Highly recommend!!
S. M.
Very good service , good value for money and quick delivery. Would buy again.
N. B.
Super quick delivery and amazing customer service! Thank you.
S. C.
Great service...easy transaction
Very quick delivery...great product
M. L.
Arrived quickly, no fuss and partner loves his glasses
b. a.
Excellent Fast and Professional Service. Great Prices Highly Recommended
N. B.
Easy to order. Good communication. Everything as described.
I.
Great delivery time, came next day!
d.
Great glasses! Fast service! Would do again!
W. P.
Well priced, easy to work with and quick delivery
S. S.
Excellent service, prompt replies. Very satisfied with the purchase.
j. b.
Great service delivered quicker than expected.
J. H.
Really nice rx7119. Just what I needed thatnks. Fast delivery
J. C.
Excellent service once again. Can’t recommend them highly enough.
F. S.
Genuine product arrived quickly. Quality at bargain prices.
F. G.
Glasses are perfect. Customer service great
E. S.
Had been having minor vision problems .
Specsavers missed them
He correctly diagnosed them
u. h.
Very reliable and professional service and lovely packaging
C. G.
Very reasonably priced. Fast efficient delivery.
A. W.
Excellent service, friendly staff, would definitely recommend 👍 🤓
S. M.
Genuine product at a reasonable price and with quick delivery
c. C.
I AM VERY HAPPY WITH YOUR SERVICE, LOVE THE GLASSES!!
C. H.
Second time I’ve used this company and it’s the best!
A.
Anazing sunglasses 😎 & fast delivery.would use them again in the future
J. D.
very helpful, glasses arrived next day!
A. S.
Good correspondence and prompt service with competitive prices
s. c.
Would highly recommend, very good, fast service.
M. C.
Excellent. This is where I will be getting all my glasses from in future...