Reviews of London Vision Clinic. (Optician) in London (London).
London Vision Clinic
138 Harley St, London W1G 7LA, United Kingdom
Description
Information of London Vision Clinic, Optician in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of London Vision Clinic
Sunday
Closed
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
Closed
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Reviews of London Vision Clinic
E. K.
Super professional and caring. I had my surgery nearly a year ago. Wanting to ensure the review I give is without any issues that may arise. What can I say ever since my surgery my eyes have got better and better and now 20/20 vision. The following morning of the surgery I no longer needed glasses for driving. It’s made such a difference to my life and even on cold winter mornings not missing my glasses getting misty or now with the pandemic wearing a mask and glasses are not missed at all. I get the odd night of dry eye after a long day but things like alcohol consumption or just lack of hydration will have an impact on that. The clinic has ensured I have plenty of eye drops, which instantly soothe them but to be honest even without the drops by the morning there isn’t any issues. The actual surgery was over and done with in such a short time you really wonder why I was so worried in the first place. Throughout the process I felt well looked after and cared for, even after the surgery. We have decided to go with this clinic looking through other reviews any issues this clinic is happy to rectify and communicate- even though I had no issues what so ever I really feel like you are in the best hands possible. Thank you for everything! 🙏🏻
M. C.
I had my laser eye surgery about 3 months ago and am delighted with the outcome. I did quite a lot of research on where to have the treatment and can honestly say that the LVC has been a great choice. Very measured and detailed in the consultations, I felt that I had all the information to make an informed decision. The recovery has been painless and the change in vision is instantaneous. I can now play sport without glasses steaming up or falling off, which makes a huge difference, along side all those day to day inconveniences of wearing them.
Highly recommended.
S. P.
I am a 66 year old who has always had normal vision and did not need glasses until the onset of presbyopia in my forties. I was mildly irritated by wearing glasses but put up with it until, having retired, I decided to look into options for getting around without them. Most specialists appear to recommend lens repcement surgery at my age but I preferred an option which had no risk of seriously damaging my vision, and I looked into laser blended vision. This has been a good choice for me and I believe that London Vision Clinic are amongst the very best people to do this procedure. My surgeon was Glenn Carp.He is very professional , a good communicator and I had complete confidence in him. The procedure itself was very straightforward from my point of view. My near vision was pretty good from day 1 and I was fit to drive the next day.Incidentally , I had not appreciated that my distance vision had become borderline for driving prior to surgery and this has now been corrected. I am now 3 months post procedure and I am enjoyng the main result in that I no longer need glasses for any purpose. My distance vision is a bit variable still and I do get cross blur at times in my distance vision. Glenn has reassured me that this should continue to settle in the next few months. I am happy with the outcome so far and, for me the procedure has already achieved what I was wanting. I would certainly recommend the clinic to anyone in my position. The only reason I have graded my experience at 4 stars and not 5 is because my distance vision is not yet perfect, but I trust that will be upgraded by the time of my 12 month review!
Y. F.
I am very pleased with London Vision, specificly in this difficult times. From the start I got excellent care and a lot of tests. I choose "Smile". On the day of the surgery (may 2021)I was welcomed with care and calmness. Got explained everything and everything went very smoothly and calmly. The surgeon is great and makes u feel comfortable. I am very pleased with my vision so far.
They also welcome people with Epilepsy!
I like the after care as well. I had some issues such as irritating eyes and dry eyes suddenly ( temporarily) after 6 months which they helped me and post some eye drops and gel. I have no other issues further except sometimes a bit of dry eyes which is common.
I would recommend London Vision. You may find cheaper by others which I considered myself but I am glad I choose London vision. After all it's your precious eyes...
H. H.
I had laser surgery at the London Vision Clinic about 6 months ago, and I can honestly say it’s one of best things I’ve ever done. I did quite a bit of research on which clinic to go to, but the London Vision Clinic caught my eye because of the care you get post surgery. Not only do you get the surgeon’s mobile phone number to contact any time you need, but the follow up appointments since my surgery have been excellent. They are extremely thorough, and seem to really genuinely care for the long term health of your eyes post surgery.
If you’re thinking of getting the procedure done, definitely put the London Vision Clinic at the top of your list. Would highly recommend.
S. B.
Excellent care and support throughout the whole process. I'm delighted I decided to have my laser eye surgery at London Vision Clinic, all the checks were done very thoroughly, everyone at the clinic has been really supportive and wiling to answer fully all the questions I had. The surgery was smooth and the recovery process very quick. Post-op care has been great. I couldn't wish for any better service. I had the surgery a little over 3 months ago and I am loving my new lifestyle.
C. I.
I am very pleased that I chose London Vision Clinic to carry out my laser surgery. The experience has been positive from start to finish. The team made me feel at ease from the beginning, were very informative and did a superb job of allaying any fears I had. I have also been very impressed by the aftercare provided.
S. L.
I had LASIK Eye Surgery at The London Vision clinic three months ago and have been totally impressed with the whole process. My husband had it done some years ago so could prepare me a little for what to expect but I was still quite nervous beforehand. I can honestly say that it was stress free and very easy. The tests and preparation were thorough and helpful, the whole team are excellent and Mr Carp was amazing in Surgery talking me through every step. I felt calm and had no discomfort.
My eyes are still a little dry but improving and I am getting used to the blended vision. I recommend the London Vision Clinic 100%.
O. P.
I had laser eye surgery at the clinic 3 months ago.
My experience has been very positive. Everything went well and the staff and the surgeon (Mr Carp) have been amazing throughout the whole process.
The surgery itself is very straightforward, it takes just a few minutes and it's completely painless.
My recovery has been very smooth and easy. I never had any pain or discomfort. Just a bit of eye dryness.
Based on my experience I would definitely recommend this clinic and Mr Carp to anybody.
J. S.
Underwent the SMILE surgery in June 2021.LVC has thought of everything to make the experience smooth and stress-free:
- The team are incredibly competent and kind.
- The surgeons, in my case Mr Carp, take lots of time to get to know you, and listen to and address any concerns you have. Professional and genuine!
- At all times I had the feeling of being in the safest hands. The procedure was successful and has been life-changing!
- The aftercare is thorough and very well thought through.
I cannot recommend London Vision Clinic highly enough!
R. S.
Rebecca Sutherland
Before laser eye surgery, my eyes were dry and would cause me to feel very fatigued. Post surgery (smile) my eyes are perfect. I was shocked that I could watch TV 3 hours after surgery. Amazing! I had my surgery late November and now I’m beginning of February I don’t need any eye drops throughout the day.
The team are very helpful and talk you through each step ensuring you understand the process etc. Lovely team and incredible results, highly recommend.
A. D.
I highly recommend the London Vision clinic. Expectations of the whole procedure have been managed perfectly, the after care has been brilliant and the surgery itself was seamless.
I have been very happy with the result from the surgery, however as Vision Clinic will tell you, everybody is different so nothing can be taken for granted. That’s said I have full faith the Vision Clinic do everything in their power to get you the best sight.
The staff at the clinic have been superb throughout. S/Os in particular to Kate, Vimal and Glenn.
t.
Was recommended by a friend and found their service and attention to detail exemplary.
I had the blended vision, before I needed glasses at distance but could read close up.
Now I don’t need glasses for anything and no bold print on my phone either.
Best thing I done so far to treat myself in retirement.
S. W.
It's been just over 3 months now since I had SMILE surgery at London Vision clinic and the whole process has been excellent. I was short-sighted with dry eyes prior to surgery, and now have better than 20/20 vision with much less discomfort than before. I'm still having a few issues with night vision, but it's improved a lot since immediately after the surgery, and I've been reassured it should improve further. The initial assessments felt extremely thorough (LVC was the second clinic I had an assessment at before going ahead with the surgery, and the other clinic was not nearly so in-depth) and I didn't feel pressured at any point. I particularly liked that I got to meet my surgeon (Glenn Carp) before the actual day, and I've had regular communication from him after too. All in all, I would definitely recommend LVC for anyone considering laser eye surgery.
I. B.
From the initial contact and every interaction thereafter the service I have received has been outstanding. Phone calls are answered promptly and you always get a positive outcome, all the nurses, doctors and clinical staff I have seen have made me feel comfortable and have explained what we’re doing and what the next steps are. The treatment has been great and it really has changed my life not having to wear glasses. I would wholeheartedly recommend LVC to friends, family and anyone needing their vision corrected.
M. P.
I had laser blended vision surgery at London Vision Clinic and was very well looked after. The surgery itself was very quick, and completely painless - I was talked through every stage, and so felt completely at ease.
The aftercare was also first class, with a next day appointment with my surgeon, and I've since had a one month checkup, and I had my 3 month one yesterday.
As for my post surgery eyesight, all is going well, I used to wear glasses for pretty much everything (computer work, watching tv, watching sport, etc), and I can now do all of those things without my glasses! I'd highly recommend having laser eye surgery!
S. D.
I would highly recommend the London Vision Clinic for anyone who is considering Laser eye surgery. I was particularly concerned to have the best and most experienced team when it comes to surgery on your eyes. Prof Reinstein was friendly reassuring and excellent throughout and gave me the confidence I needed to go ahead with my procedure. I am truly amazed with the result. I already have great vision even though it's only one week plus No more glasses or contact lenses! Thank you Prof Dan and all at LVC.
R. M.
I was seen by Lizzie Smith (optometrist) and Glenn Carp (ophthalmologist) who have taken such good care of me throughout the process. I had been on the fence to have corrective laser eye surgery and I was constantly reassured throughout the process. The staff at the practice are always polite and helpful.
D. M.
Life changing experience! Professor Dan was incredible. The whole experience was seamless, the staff are super professional and caring, they are always there to answer questions and support in any way the can.
I would highly recommend the London Vision Clinic to anyone considering laser eye surgery.
S. A.
It’s been 3 months since my SMILE procedure and it’s been fantastic.
I was a -5 both eyes and the treatment has been life changing as I was very dependent on my glasses. I’ve had no dry eyes post - op and the whole process was so smooth and easy. Mr Carp was amazing and all the staff have been so reassuring and kind. The after care so far has been great… 10/10..! Highly recommend LVC… I’m so happy I went through with it as I was a very nervous patient..!
G. H.
I had my SMILE surgery in August 2021 with around -5.75 prescription + astigmatism. Overall, a very smooth and pleasant experience. I felt well looked-after. The initial assessment was very thorough with lots of opportunities for me to ask questions. The surgery was fine but more unpleasant than I expected given how much I'd heard that it's really easy. It wasn't painful but just a bit of an uncomfortable experience. It helped that Mr. Carp was talking me through the process and it was very quick. The team kept in touch with me and I've had lots of check-ups which is reassuring. I'm very happy with my vision now and I'm very close to a prescription of 0, which is a massive difference. The evening after the surgery I could see the TV screen which I hadn't been able to without correction for almost 10 years! It definitely is an expensive place to get laser eye surgery but I wasn't willing to take any risks with my eyes. If you want the best, LVC is the way to go.
S. B.
After deciding to have laser eye surgery I thought long and hard about what clinic to use. I looked at reviews, spoke to friends and colleagues. I chose London Vision Clinic for my initial visit. I was so impressed by the process from the outset. I had a detailed map of everything leading up to the procedure and beyond. After going there for my initial consultation I decided that LOVC was definitely the clinic to trust with my eyes!! I am now 4 months on from the procedure and I couldn't be happier. Obviously slightly nervous on the day, my concerns are very quickly put at ease by my surgeon (Glenn Carp) and all of his staff. I was always told that the aftercare is just as important as the actual procedure. I have now been back a few times for check-ups and every time I've been there I have been treated as if I were LOVC's only patient. If anyone is considering having laser eye surgery, I wouldn't look further (no pun intended) than the London Vision Clinic. Absolutely first class in everything they do. You can't not be impressed. Thank you LOVC.
R. O.
I would very happily recommend LVC. I chose to get laser eye surgery with The London Vision Clinic based on a recommendation from a friend. I have found their service and standard of care to be excellent. I am really happy with the results of the surgery. After 6 months my eyes have settled really well. It's amazing to be navigating life without glasses again, but reassuring to know I have the follow up care with LVC in case of any issues.
J. S.
Absolutely amazing. 2 days post surgery and I am experiencing no pain and no discomfort that the lubricating drops don’t eliminate and vision is already fantastic. The staff are all extremely friendly, helpful and professional. There were some issues early in the process due to a scanner not being operational which meant postponing my surgery but I understand these things happen but aside from this the experience has been very pleasant and stress free.
S. C.
Fantastic customer service and made me feel so much at ease. They held off on doing my surgery until my eyes were less dry. This really impressed me as they lost out on money /appointments but it's definitely about putting the customer first. I wouldn't hesitate to recommend them.
B. R.
I had SMILE 1 year ago now. Originally -7.5 with moderate astigmatism.
The experience I had was amazing! The staff were very welcoming and professional. The surgery and after-care was second to none! So much so, that my mother (who is terrified at the thought of laser eye surgery) went and got hers done!
The optometrist I saw called Vim was absolutely magic. Clearly very knowledgeable and able to discuss all concerns so openly.
For anyone considering whether to go to LVC or get surgery done, just do it! It's worth every penny.
M. B.
Fantastic experience at London Vision Clinic from start to finish. Pre operation extensive sessions took place to ensure all questions were answered. The surging itself was quick and painless and regular follow up care was scheduled to ensure recovery was straightforward.
S. B.
I underwent SMILE surgery in October 2021 with Professor Reinstein, and can honestly say it is one of the best things I’ve ever done! For reference, my prescription was around -3.75 with astigmatism.
I arranged my initial consultation through Rhiannon who was great at answering any initial questions and keeping me informed over email with the various stages of the process.
The initial consultations are very in-depth and made me feel very confident I was in safe hands! They produce many scans of the eyes, and then Elizabeth ran through the procedure and allowed me to ask ALL the questions (however silly!). I didn’t feel pressured at any point to go ahead with the surgery, which I was very grateful for!
On the day of the surgery I was talked through the various medications and drops I would require, and given further opportunity to ask any final questions. The surgery itself was pain-free, and over very quickly! I was nervous about the eye clamp, but hardly felt it! Professor Reinstein was very calming and reassuring during the whole procedure.
Recovery was very easy! I didn’t experience any discomfort in the hours after, and was able to eat out in a restaurant that evening! I loved that Professor Reinstein checked in later that day to see how recovery was going... it’s little things like that that made me grateful for picking London Vision Clinic!
Three months after the procedure my vision is near on perfect and I am beyond happy with the results. I would recommend the clinic to anyone considering laser eye surgery and have already passed on the details to some of my colleagues!
T. B.
Having any form of operation on your eyes is a foreboding experience. LVC were so thorough in both preparation, during the surgery and after care, that I could not be more happy.
Everything was made clear and I knew what was happening at each step.
The surgery itself was excellent and I am delighted with the results.
C. J.
CATHY JAMES
I did my homework before proceeding to consultation and then agreeing to have the eye surgery.
From day 1 London Vision Clinic we’re attentive supportive understanding and caring.
My philosophy is that you get what you pay for and LVC certainly gives that.
Explanation is given every step of the way and follow-ups day after surgery, 1 week, 3 weeks, 3 months and then just before a year with an invitation to call in between if experiencing any concerns. The follow up is definitely a plus and second to none.
I would recommend LVC to anyone at a heartbeat
J. D.
I had blended laser eye surgery in August, and I was amazed by the result, and the fact there was no pain at any time. Everyone that I’ve dealt with at London Vision Clinic has gone above and beyond. A massive thank you to my surgeon Alistair Stuart, who explains everything in a way you can understand. Wouldn’t hesitate to recommend LVC, just wish I’d had mine done earlier rather than years of contact lenses.
N. S.
I am delighted with the results of my blended vision eye surgery. It has been truly life changing. The service at LVC was perfect throughout - I really couldn't have wished for better. Would highly recommend to anyone.
J. M.
I decided to have SMILE under the care of Dr Dan Reinstein and his team earlier in the year. My experience has been amazing and I'm so happy with the results. I'm happy that I've made this life-changing decision and I have absolutely no regrets. My eyesight is very important and for me any procedure needed to be under the most capable hands and this is what London Vision Clinic offers. Best wishes to all.
i. E.
I had my vision corrected here in September. The whole process from the very first phone call to book an assessment appointment to my most recent post-op review was professionally executed.
All staff members, including optometrists, surgeons and receptionists were able to answer alll of my questions and were very friendly and courteous.
The actual laser surgery itself was a little daunting at first but reassurance from the staff brings confidence. Some people, including myself, suffer from eye pain immediately afterwards but that was short-lived (a few hours) and I was given analgesia by the clinic which helped.
My vision has been much improved since then; not quite 20/20 for me but I’m close to my best corrected vision and I am very satisfied with the services provided by London Vision Clinic.
Highly recommended.
L. S.
The team at London Vision Clinic were nothing short of brilliant throughout my entire journey with them. They took such good care of me, putting my safety and comfort first throughout. Their work truly changed my life and I'm extremely grateful for their exceptional care. I could not recommend their services enough.
T. T.
Extremely professional and efficient organisation. My treatment was quick and painless. Everyone has been very kind and helpful and I have received excellent pre and post treatment care. I have since recommended the London Vision Clinic to my family and friends.
D. M.
I had lens replacement instead of laser treatment as my eyes were too dry and I was very well informed of what to expect with absolutely no pressure to proceed. After much consideration I went ahead and Alestair Stuart ( surgeon) put me at ease and it was a painless procedure and a very successful one. I feel I have my life back!
Q. S.
Great clinic! Very professional and amazing staff. I couldn't have wished for better clinic to do my LASIK smile at. I was at first quite scared, however, Glenn (Doctor) was outstanding. He was able to explain the process to me in very simple terms and answered all my questions and his caring and professional treatment really took away any anxiety I had initially. The Team at London Vision Clinic has handled the patient journey from the first appointment, surgery and to the check ups, better than any other clinic I have ever visited! Thank you!
A. G.
I’ve been wanting to have laser eye correction for many years, having worn contact lenses for over 40 years.
The London Vision Clinic have been totally amazing, explaining every step & talked me through the procedure. They have been very thorough with all the examinations & my results are perfect. There was no pain, I didn’t even realise it had been done. For me , my vision was perfect from the following day.
Thank you to Glenn, Amir & all the team who looked after me. I certainly would recommend & wish I’d had it done before.
S. Q.
I underwent the SMILE surgery in September 2021. The team was very professional, competent, and customer-obsessed. The overall experience was smooth and stress-free. My surgeon and ophthalmologist were very personable and ensured that all of my questions (both pre- and post- operation) were thoroughly answered. The aftercare was very well structured and thorough. It was a life-changing operation and I am very glad I did it with LVC, the safest hands around. I highly recommend LVC for anyone considering SMILE/LASIK.
M. L.
Had Smile Relex procedure at London Vision Clinic. The staff are extremely friendly and professional, was able to ease my anxiety about the procedure. Procedure itself took about 10 minutes, immediately started seeing clearly afterwards. Professor Reinstein talked to me throughout the entire procedure. No criticisms at all.
M. N.
A fantastic service from start to finish. Extremely detailed, honest and managed my expectations right from the start. Despite me experiencing fantastic results and I can see perfectly now, they made me aware of potential risks which I think is vital. They took the time to test for all different types of surgery - something I found really reassuring and offered me choice dependent on what was best for my lifestyle. The surgery itself was extremely quick, pain free and I felt relaxed throughout the whole procedure. My results have been life changing. Highly recommend this clinic, the service and experience was so different to the well known companies on the high street. They did not rush me, nor focus on a "hard-sell".
M. J.
I had a really great experience at London Vision Clinic with Professor Reinstein. I had a high prescription (-8) but the fantastic standard of care I received before during and after made me feel really comfortable throughout the whole process. All the staff are really helpful and you always feel very included in the whole process. The follow up care by my optometrist Vimal has also been fantastic so far and the attention to detail by everyone involved makes you feel at ease. A life changing procedure!
D. A.
My lens replacements, done six weeks apart, have been a huge success – beyond my greatest hopes and expectations, and I am absolutely thrilled with my freedom from contact lenses and glasses!
From my first visit to the London Vision Clinic I felt in very safe hands. At every visit I have been seamlessly guided through the whole process, with a great number of scans/tests/verifications, all accompanied by caring, professional and detailed, easy to understand information, from my care co-ordinator to the rest of the staff.
The surgery itself, of which I was terrified, was actually fascinating after the initial feeling of dread. Surgeon Alistair was relaxed, calm and talked me through what was happening, how everything was proceeding, and what I could expect for the next stage. At no time was I given too much detail (might be scary!), but I was certainly involved in the surgery process and not once was I in pain or even worried that I would be.
Follow up to surgery has been excellent also, including texts on the evening of surgery day to check I was ok. A going home kit of drops and all items needed, including printed information sheets with very clear instructions for the post op days until 14 day check up was very well thought out.
In all, I can’t praise the London Vision Clinic highly enough. So pleased I chose them for my lens replacements! Dale Hunter October 2021
M. K.
Had eye surgery back in September 2021. Hated the idea of touching my eyes, the thought of wearing contact lenses but realised my eyes were deteriorating to the point I needed to wear glasses in most cases and it would really affect my sport. As a result I plucked up the courage to go through the initial consultation. None of it was pressurised and were fully made aware of ant risks from the outset which I preferred (the honesty) no hidden fees etc. Yes it's a bit more expensive than others out there but the level of care and reassurance is very high. Surgery whilst a bit of a psychological one to get over was pain free and over in 4 mins. After having surgery eyesight is excellent with no side effects now. If I had to go through it again I would. Highly recommended.
E. R.
Couldn't have received a better level of care than that from London Vision Clinic. All the staff were lovely and knowledgeable. My surgery was so quick and simple and my vision is better than what I could have imagined. The clinic really goes above and beyond for their patients. I would highly recommend!
l. r.
I am so glad I went to London Vision Clinic - when going through a life changing procedure it's so important to feel comfortable and this is exactly what LoVC did for me. From the very beginning to now they have listened to any concerns I have expressed and made me feel at ease, at no point did I feel pressured to go ahead with the surgery. Desiree is delightful to see for my check ups and ensures I am satisfied with everything post-op.
Mr Carp made the surgery so effortlessly comfortable, talking to me throughout the procedure and helping me stay calm and essentially feeling no pain.
I could not recommend LoVC enough to anyone considering getting laser eye surgery!!
E. T.
Best in class service with no hidden fees. I am so pleased with the result! It has been 3 months since the procedure. My vision is better than 20/20! I love my freedom without glasses. I recommend London Vision Clinic to everyone. You can have 100% confidence in them.
A. Y.
My experience at the london vision clinic cannot be faulted. They made me feel comfortable and reassured from the initial consultation straight through to the follow up after surgery. They answered all my questions and gave me all the information to help me make an informed decision. I felt at ease going into surgery as I trusted that I was getting the best care. Would definitely recommend.
N. L.
Alastair is a great surgeon! Thanks to him, Desiree and the clinic, there's been no issues, everything was taken into account and the whole process has been very smooth😊 Getting this surgery has definitely been the best decision I've ever made. I love being glasses free!
A. V. B.
My experience at the clinic was very good. From the people at reception to the surgeon, everyone was lovely and very professional. My surgery went great and I couldn't be happier with my vision now!
S. T.
I had my treatment back in April and have attended follow up appointments where thorough checks are made each time. All the staff are very helpful and I feel very well taken care of and know they are only a phone call away. I'm now being fitted for glasses for driving to help with the glare issue I have when driving at night.
e. a.
I wasn't certain if laser eye surgery was for me but everyone at London Vision Clinic particularly the optometrist and surgeon made me feel safe confident and well informed. No longer needing glasses has been life changing. I would recommend London Vision Clinic without reservation.
J. B.
Brilliant clinic and the overall experience has been wonderful. I am 3 months post eye surgery and whilst my recovery has been slower then others I still have full confidence in the team. The aftercare is amazing and Brendan my optometrist has been so helpful. I am still in contact with my eye surgeon Mr Carp which is also very reassuring. So far very impressed with everything.
T. J.
From start to finish my experience of the London Vision Clinic has been genuinely fantastic. The before, during and after care was top class, and I felt looked after throughout. The surgeon (Mr Stuart) even sent me a text the night after my surgery to make sure I was OK. LVC is obviously slightly more expensive than other eye clinics, but you absolutely get what you pay for. Although I have never needed to, I knew if there were any issues I could just call the clinic or even the surgeon himself and be seen immediately. The surgery itself has completely changed my life, and I only wish I had done it sooner! I can't recommend this place enough, and I have already done so to family and work colleagues! Thank you LVC!! (Thomas Jakeman)
D. M.
Wonderful service all round, could not have found a better place to get my laser vision treatment done.
Have had absolutely no issues from the initial meeting or since my operation 6 month ago and better than 20-20 vision (given my prescription was fairly high as well).
Could not recommend this place more.
C. F.
I had SMILE laser eye surgery here earlier in the year and it has changed my life. My sister and a few of my cousins have also had treatment here so I wouldn’t have gone to anyone else as their surgery was also so successful. First class service and experience. Surgery was pain free and so quick. Very thorough examinations and tests to make sure risks are minimised and the aftercare is brilliant. Everyone is friendly and welcoming as well. If i had to pick something to improve on would be that sometimes i was waiting a bit longer than my booked appointment time to be seen which makes it harder to coordinate travel (as i live outside of London). However on my last appointment i told the girls what time my train was and they arranged for a different optometrist to see me. All in all great service and would highly recommend.
J. G.
I don't often write reviews but for London Vision I want to make an exception. I had PRESBYOND® Laser Blended Vision and from the first contact to the post-care support the service was, and continues to be, outstanding.
Everyone has and continues to provide the most excellent service I have ever experienced. My thanks and congratulation to all the wonderful staff and a special thanks to my surgeon Glenn and Optometrist Sharon.
If anybody is thinking of laser eye surgery, please do yourself a favour and talk to London Vision Clinic.
G. M.
My experience at the London Vision Clinic has been excellent. Friendly, helpful staff and the clinical team have been superb. Very patient focused and supportive, keen to listen to how I am feeling about my treatment and extremely good at explaining everything at each step. I would thoroughly recommend them!
L. C.
I would recommend London Vision Clinic to anyone who is interested in laser eye surgery!
The staff are very helpful- they really take time to answer any questions or worries you may have, and thoroughly explain the process.
I felt well informed about what treatment involved, and what I should expect during recovery.
It was a relief to know I could get in contact with the team, if I had any worries and would get a quick response. Thank you LoVC!
J. R.
I am very glad that i chose LVC for my eye surgery. The customer care before and after my procedure was excellent and I always felt comfortable, safe and looked after during the whole process. The actual surgery was over so quickly. It was far less scary than I imagined and was completely painless. The most painful part of the whole process was removing the tape from my face when taking of the glass eye shields you have to wear each night for the first week. If you are thinking of having eye surgery I would definitely encourage you to go for it. LVC is one of the more expensive options out there but I would say it's worth it if you can afford it for quality of care and peace of mind. I am incredibly please with my results and have actually gained an additional line of vision on the standard optometrists chart.
O. B.
I had my laser eye surgery at London Vision Clinic in june and had amazing and life changing results within 24 hours. I am now at 5 months on from my surgery and the aftercare has been very helpful and caring, I am happy with the quality and professionalism of London Vision Clinic
P. J.
Best decision I made in a long time getting my eyes done. Quality of life improved and perfect sight after my blended vision surgery. I can read again without glasses and it's better than it ever was withcsmall font. Thank-you so much. After support and care is top notch as expected from this well renowned clinic.
L. M.
I had ReLex SMILE done in August 2021 and I’ve been super happy with the care I’ve received and also the treatment! My eyes are healing brilliantly and I still can’t believe that I can see!!! Aftercare has been fab and communication is great too! Mr Carp and the whole team that I’ve had the pleasure to meet are absolutely lovely, they made me feel so relaxed and welcomed.
A. S.
As someone needing a high profile surgery, I was a little unsure about proceeding with the eye correction. After a few consultations, I was fairly confident that things would go well and this was due to a very capable team and rigorous screenings being done at the clinic. I have recently had my 3rd month post op checkup following my ReLex SMILE procedure and I don't think it could have gone any better!
b. t.
I had my procedure done in April (Blended Vision) and its still amazes me at times that I can go around my life withouth the glasses its sooo amazing. I am not really sure why I have waited so long but I am glad I finally did it and London Vision Clinic was the right choice. The whole process from initial call to the operation took only few weeks but I felt well informed each step of the way and not once felt rushed or pushed into the decision, on the contrary. All the risks have been explained along with the aftercare and during consultation and I was given few days to think before confirming the date of the operation. The procedure was quick and aftercare is excellent. I had two check ups since and my vision is almost 20/20 and supply of eye drops is bottomless. You can feel they do genuinely care about their patients.
f. m.
Great experience from start to end. I was a high profile patience and did SMILE and Blended Vision in June. The result exceeded my expectations and all the staff, from the receptionist, optometrists and Mr Stuart have been exceptionally friendy and professional. Could not have chosen a better place to do my life changing surgery.
M. W.
London Vision Clinic are exceptional. I was really hesitant with under going the blended vision procedure for several months but finally went ahead in April 2021 but it has been a life changer. All the staff at LVC are brilliant and you are in good hands with the receptionists and admin girls, optometrists and surgeons. Totally professional & nothing is too much trouble and I was fully informed all the way through with all the information I needed before, during and after. The aftercare has been fantastic with regular follow up appointments to monitor that all is well. Mr Carp did my procedure and put me totally at ease.
One of the few places where you don't just feel like a number even though it is a very busy clinic.
If you are considering having your eyes lasered I would not hesitate to recommend LVC.
N. T.
I chose London Vision Clinic based on some fairly extensive research including other reviews, YouTube videos and the like and I’m happy to say it did not disappoint. I had laser eye surgery about 3 months now and couldn’t be happier with the result, I’ve got perfect 20-20 vision for the first time in my life and the only question I have is, why didn’t I get it done sooner! I’m quite squeamish but the process was easy for me and didn’t panic or worry once, completely pain and panic free and supported through the process every step of the way. I’d fully recommend LVC for anyone else on this journey.
R. G.
Professor Reinstein and the team at London Vision Clinic. Are a world class service!
From my initial contact, right through to post operation aftercare. I felt I was in professional hands.with me at the centre of the process.
F.
The whole team at the LVC is incredibly professional and friendly, and it was both fascinating and exciting to go through the process for vision correction - the particular procedure I had was ICL. Both the pre-surgery tests and post-surgery care and tests were conducted effectively and impressively.
I am incredibly thankful for the great work done by all of the team at the London Vision Clinic!
D. V.
The London Vision Clinic team are absolutely fab. I’d initially gone in last year for a Laser Consult but was advised by Mr Alastair Stuart to consider ICL instead. It was the best advice I have ever received and I’m delighted with the decision to go through with ICL. My surgery was in at the end of June 2021 and it’s been smooth sailing since. The surgery itself was great and I was well looked after by entire team. Professor Reinstein performed the surgery and he was amazing at explaining the procedure clearly prior to the surgery itself. All in all, the care provided by the London Vision Clinic is absolutely amazing and I can’t recommend it enough.
D. S.
100% I would recommend London Vision Clinic from first contact to after care they are with you every step of the way. With a personal Patient Care Coordinator from the outset, right through to Professor Dan Reinstein and his Team and the aftercare. Go for it!
S. G.
I recommend London Vision Clinic to anyone wanting laser eye surgery. I have been very well informed and supported throughout the journey by all staff which has made my whole experience stress free! 3 months since my surgery and I have had no issue at all thank you!
m. s.
I had corrective eye surgery earlier this year at the London Vision Clinic. The way in which the whole process has been handled is 1st class. The clinic ensured the whole experience was completed as safely and to the highest standards. I felt 100% confident at every stage that everything was being checked to ensure the procedure went smoothly. The results are excellent. No need for glasses at all. The follow up post procedure has been 1st class. Thanks to all involved.
A. P.
I can’t recommend the London Vision Clinic enough. I had been wearing contact lenses for over 23yrs and after the procedure I wish I had done this years ago. It was over in minutes and Dr Carp was so reassuring and friendly, he put me staring at ease.
C. C.
Excellent communication, service and treatment by a team (from front of house staff to the surgeons) who inspired confidence at what could be a scary time for some. Very pleased with the new eyes..! Thanks
Z. C.
If only I had it done sooner!
I always played with the thought having my vision corrected, but it was the pandemic that really pushed me to do it. Masks and glasses don’t play well together and astigmatism without correction gives you headaches and slows you down a lot!
London Vision Clinic was the best decision I ever made. Every single person at the clinic genuinely wants the best for you and they treat you like royalty!
They explain every step of the journey and I have never felt more reassured in my life - and that’s coming from someone who struggles to use eye drops let alone having a surgery carried out on their eyes!
The actual procedure was completely pain - or even discomfort free and so much quicker than the build up to it and the results were instant! I now rock a 20/16 vision and never felt more liberated from the nuisance of having to wear glasses, or going trough the trouble of getting prescription sunglasses!
I am forever grateful for the truly professional help and care I received throughout my experience with London Vision Clinic! Thank you!
L. P.
I found everyone I came across (without exception) at the London Vision Clinic, welcoming, friendly, informative and kind. My experience from my first appointment to my continued care was exceptional and positive. My eyesight is great...highly recommended.
A. C.
I cannot fault the London Vision Clinic. The level of care and attention to detail is second to none. I have never felt more safe and confident going through a life changing decision all down to the care and help of this marvellous team. No pushy sales just a passion in eye health, data and research which is second to the patients health and quality of life.
J. S.
My 18 year old son has had his life transformed through this surgery. The patient care before during and after treatment is second to none. He and I felt very reassured throughout the whole process and would definitely recommend LVC to anyone.
J. K.
I was recommended by a friend to consider LOVC for my laser eye surgery. From my initial query up until my laser eye surgery, the service from Megan, Glenn Carp and the LOVC team has been first rate. The service has been thoroughly excellent, professional and caring throughout every interaction with a member of the team. The initial eye examination was very thorough and everything was explained to me each step of the way. Meeting Glenn Carp made me feel at ease and he ensured that there were no surprises for me on the day of my surgery. From the moment I arrived in the morning of my surgery, I was looked after and the nurse went through the process and medications I would need to take post op with me throughly and patiently. The surgery itself was daunting initially when I walked in but again Mr Carp put me at ease and the way he handled the surgery process with me was just sublime. I was comfortable, relaxed and was able to place my complete trust in him and his team. The following day I met him again and he checked my eyes ensuring there were no problems. I cannot recommend LOVC enough. It has been a professional and assuring process with my care and needs borne in mind throughout. If you are undecided, do give LOVC a consideration. Exceptional service and medical care second to none. Highly recommended! Thank you to the whole team at LOVC and see you in a month’s time.
C. C.
This was the best clinic experience I ever had. I've been thinking about getting a laser eye surgery for years now, so I decided to do a bit of research because I wanted a trustful place. I found the London Vision Clinic and I am so glad I did. Right from the start I was welcomed with so much useful information and help. Every step of the process was carefully planned and informed. I was always made feel comfortable to ask any questions and never felt lost in the process. The environment in the clinic is clean and welcoming and what makes my experience really great was everyone that worked in that clinic was just the nicest person. From the start to the end I was received with nothing but smiles and kindness. The surgery itself was quick and easy, even though I was nervous my surgeon went trough all the steps of the surgery and made me feel very secure of the procedure as it was happening. I so happy I had Mr. Glenn Carp as my surgeon doctor, he was so nice and did such a fantastic job! As well as my amazing Optometrist Desiree Tood, which help me with all my questions and made sure I was ready for the surgery, and for that I am very grateful. The clinic also provided everything for my after care and it went really well. I am very happy with my results and all the amazing work from this clinic. If you are looking for a clinic that specialises in laser eye procedures I would definitely, without a doubt, recommend London Vision Clinic.
J. W.
I have recently had LASIK surgery with London Vision Clinic having worn glasses since I was 11 months old. I can say without a doubt this is the best decision I’ve made and it has been truly life changing.
I can’t fault my treatment at London Vision Clinic, from the very first consultation to my current aftercare, the attention to detail has been second to none. My vision is better than ever and I would recommended London Vision Clinic to anyone!
M. S.
Fantastic experience with London Vision Clinic. The surgery itself was super quick and painless, the 5-year finance plan is very easy to arrange, and the entire team are responsive and available for post-surgery care. Would highly highly recommend.
A. M.
5* service from the moment I inquired to the moment I left! Just want to say a massive thank you to Dr Stuart and his team for everything they did. The staff are friendly, knowledgeable and reassured me if I had any questions or worries. The surgery itself was quick and pain free. The building is clean and the waiting room is relaxing. I cannot fault this place. Highly recommend. Thank you again 😊
A. Z.
Had my SMILE treatment with Professor Reinstein in August, it's been 3 months now and the result is absolutely fantastic. The whole process was clear, smooth, I can feel that the team is following up closely in every step. The high price tag was worth it!
D. H.
I can’t recommend the London Vision Clinic highly enough. The process from start to finish was faultless and throughout my time there I always felt well cared for.
Thanks to Mr Alastair Stuart, Elizabeth Rowe and the whole team at LVC my experience was wonderful and the end result life changing.
G. C.
I chose to visit London Vision to find out more about their services, based on the Which? review which placed them at the top of the leaderboard on nearly all fronts. The price is slighty higher than other providers, and this is the only clinic I have been through, but the whole experience was amazing, reassuring, insightful (literally) and the follow-up care has been excellent. The staffa nd the facilities are first-class, and every step of the eye correction journey is explained in detail, and in a way that is easy to understand. The whole procedure was painless, and the outcome is better than I could have hoped. Big thanks to Glenn, Brendan and the whole LVC team. You guys are fantastic.
S. T.
Perfect vision! I cannot fault the london vision clinic experience. Professional from start to finish and a special thanks goes to Mr Carp and his team for their amazing work. 100% would recommend if you want a specs-free life!
A. T.
1st class experience. Excellent treatment, care and service. Fantastic results and ongoing aftercare. A real personal approach, to your needs as a patient.
T. L.
I had been skeptical about Laser Eye Surgery for a year or so but when I requested information I was contacted promptly, given a very detailed explanation of the process and what would happen, never felt pressured or pushed into making a decision and every single person at the clinic was friendly and professional. I would highly highly recommend this clinic to anyone thinking of corrective surgery - in 6 minutes (that's all it takes) I was out of the surgery and in recovery and didn't experience any itchiness either.
T. R.
Exceptional quality care given by outstanding medical professionals at a reasonable price. Why take a risk with something as fundamentally important as eyesight? Do not hesitate to use the best clinic in the UK (probably worldwide). If the royal family were having laser eye treatment I’m pretty sure this is where they would go. Excellent.
T. L.
I had SMILE 3 months ago and I'm happy with the results. Everything was laid out clearly by London Vision Clinic. No pressure. They helped me to make an informed decision and were reassuring at each step of the procedure and recovery.
M. W.
This was hands down one of the best experiences ever. Life changing. LVC were soo amazing, and the process was amazingly smooth. They handled all my questions and anxieties with such care. Kate, Brendan, Glenn were so great. 100% recommend to anyone.
P. W.
I had a fantastic experience at London Vision Clinic. Every person I dealt with there were extremely professional & welcoming. I have no negative things to say here, only loads of positives and it seem I'm not the only one looking at all the other reviews left.
Booking was swift, they accommodated my tight schedule as I wanted my procedure done as soon as possible. Everything was clearly explained and on the day of my procedure I was so nervous, but was put at ease by my amazing surgeon 'Mr Carp' and his team. I would also like to mention how fantastic their aftercare service is, they really do care for their patients and regularly checked on their recovery.
It really is one of the best decision I've ever made. If anyone is thinking of doing Laser Eye Surgery I highly recommend this place!
J. D.
LOVC in my opinion is amazing. I was a +5 +5 going in and now I can see perfectly 20/20. I wouldn’t be able to thank them enough, it was a seamless process throughout. I was hesitant initially from surgery videos online, but it’s nothing like that once you’re in there.
w. k.
I had my lasik surgery on 11/5/21. Mr Carp and his team have been friendly, helpful, thorough and supportive. I have already recommended a friend who have just had her initial test done. Wonderful to not have to wear glasses
L. K.
I’ve written on this before but the post got deleted. To summarize: Glenn was amazing, Great process throughout, Answered my (many) questions thoroughly, Post-care was outstanding. The little touches with the soft toy into the treatment room for any slight anxiety, to the help from the staff to get back into a car back, to the easy access for help AND special eyedrops needed when running low with any post-treatment, very much appreciated. Might be ‘pricey’ compared to the rest of UK / Australia / DACH of course, but the service and treatment was outstanding so far.
Would definitely recommend doing your own research prior of course, but my experience here was certainly a positive one…enough so that I referred my partner who then had smile done here as well!
S. H.
I had laser eye surgery. The process was quick and simple. Mr. Carp was amazing, he made the process smooth and delightful.
The results were worth it :).
Sonia
r.
London Vision Clinic provided a very professional, pleasant and thorough service. It was clear that all staff are very mindful of how important it is to get things right and I felt in very safe hands throughout. The immediate and long-term aftercare support is exceptional. I would recommend to anyone.
K. S.
I recently had SMILE laser eye surgery and 100% recommend London Vision Clinic.
I was very nervous but the whole team put me at ease by explaining the process fully and being so understanding. On the day of the surgery Glenn Carp was fantastic in talking me through what was happening which helped me relax. The process didn't hurt at all. I am so happy now I don't have to wear glasses! Thank you to the whole team!
T. R.
Everyone at LVC makes the process as smooth and comfortable as possible. Experienced great results from the surgery. Very happy I chose LVC and would recommend to everyone.
e.
I had my SMILE surgery over 6 months now and I’m so happy with the results! Life changing💜 They have a lovely bunch of staff, nurses and surgeons! Highly recommended 💜💜
E. S.
I had an absolutely wonderful experience doing Lasik with London Vision Clinic. Their entire staff was extremely professional and courteous though the entire process. From my very first information call, they explained the full process clearly and succinctly, and continued to provide impeccable instructions and support at each stage. My surgeon was wonderful, made me feel entirely at ease before and during surgery. Aftercare was again very organized and high touch, with a personal check in from my surgeon the evening after surgery and the next day. I can't recommend them enough for the very holistic and impeccable care.
L. J.
I had my laser eye surgery done in October last year and it has honestly been the best decision I've ever made.
I've worn contacts for years and my eye sight was pretty poor, short sighted with an Astigmatism. The London vision clinic were fantastic and had no problems with my prescription.
They made the process very easy, and I knew exactly what would be happening on the day of the surgery and how to take care of my eyes afterwards. And I'm really happy with the outcome, my vision is great and I wish I'd done it years ago!
S. W. (. B. F.
ThIs has to be one of the slickest, most professional , and thorough experiences I've ever had the pleasure of experiencing. The level of care and experience and follow up after surgery is on another level. Highly recommended.
Spencer Wilson
A. J.
I was a bit nervous about having eye surgery so did a lot of research beforehand. It transpired that Dan and his team are world leaders.
I wasn't disappointed... they all took great care at every stage. The Lasik surgery was a complete success.
Dan carried out the operation himself and followed up with appointments and messages to ensure the healing process took place as hoped.
I probably could've found somewhere cheaper, but after all, you've gotta cut corneas... not corners...
S. C.
Excellent service and quality from the initial assessment to the post-operative care, a special thanks to Professor Dan Reinstein and Optometrist Emma Brandon
I was lucky to meet outstanding medical professionals. Very satisfied with the result. Would definitely recommend
N. M.
Deciding to have laser eye surgery was the best decision I’ve made.
After a lot of research and some recommendations I picked the London vision clinic.
From my first to my last appointment they were nothing but friendly and helpful.
On the day of my surgery they made me feel so comfortable and I wasn’t nervous at all.
The after care I received was excellent. As my eyes could become a bit dry they would send me more eye drops if I ran out which was great service.
Just over a year on my eye sight is amazing with 20/16 vision.
I would highly recommend the London vision clinic to anyone who’s looking to get laser eye surgery. You won’t regret it.
W. W.
Great service and attentive from the reception, Elizabeth and Glenn!
Was recommended by a friend and I would and have recommended it to others.
Aftercare has been great and well looked after, couldn’t praise them enough!
C. C.
I had eye surgery three months ago here, with Professor Reinstein. An overall, exceptional service and excellent staff, I would highly recommend anyone looking to have LASIK to consider the LVC.
h. p.
I sought treatment at London Vision clinic in August 2020 as I had a particularly negative experience when seeking treatment at a high street optician, who also offer laser eye treatment. I had a 'high profile' prescription (+5 with strong astigmatism) meaning many clinics just did not have the expertise to treat me.
London Vision clinic are specialists in their field and provided second to none treatment and service. I did ALOT of research prior to this as vision is so important, and I wanted only the best. From the initial consultation to treatment, the whole experience was excellent. All questions were answered and risks explained fully, especially as my treatment was not as straight forward.
Surgery is a scary prospect, but at each stage I was made to feel at ease; the surgeons and staff go above and beyond! My surgeon even checked in on me via text a few times (I had Glenn Carp) to check all was well. My aftercare, despite being in the middle of a pandemic, has been super and my vision is very good. I have a slight residual prescription now at 6 months on, which was to be expected and I am still pursuing achieving the best vision results through my aftercare.
I have worn glasses since i was 6 and am now 80% glasses free, whereas I could not function without my glasses at all before! I am so grateful to the team here and I would highly recommend London Vision clinic every time.
R. S.
After a lot of research I decided to use London Vision clinic to get my Laser eye surgery. They are amazing and make you feel so comfortable throught the process. Glenn Carp was my Surgeon who was very good at explaining and making sure I had no nerves before the surgery. Very happy with everything start to finish. Recommend this clinic to anyone who is considering eye correction surgery.
D. P.
I was originally turned down by optical express so I approached the London vision clinic who excelled in expertise. Their very thorough 3 hour assessment showed that I could in fact have laser eye surgery and they were able to offer the newer Keyhole SMILE version which resulted in virtually no discomfort whatsoever. I have ended up with better than 20 20 vision and I can't recommend the LVC enough. The communication and customer service was on another level. Highly recommend them. My entire experience has been life changing. Darren Platt
R. M.
I was very scared to do the laser surgery and was recommended LVC by friend and I am so glad i did it! I keep wondering why i took so long. LVC was extremely patient and explained everything with great detail. I was flying in from Gibraltar so they were very considerate giving me back to back appointments and making sure i am aware of everything. Surgery went well, after care has been amazing. I highly recommend them for anyone looking for laser surgery :)
G. N.
I can only say good things about the London Vision Clinic and can't recommend it enough!
The whole team have been very attentative and professional in their assessment of my eyes, determining which procedure will be most suitable for me. The exams are very very thorough and over a few appointments to not only check and test your eyes properly but also to 'treat' them ahead of the operation for best results. I had dry eyes to begin with and so was given lubrication gel and drops to apply daily to help them ahead of the procedure.
I was very anxious on the day of the operation. I had SMILE done. I have to say, the operation itself was absolutely nothing to worry aboout. Dr Carp completed the procedure on both my eyes in about 12 minutes, in and out of the theatre, the whole thing was really quick. He walked me through every stage, I felt absolutely nothing. To explain to my friends who are also interested in going through it, I compare it to going to the dentist where the laser eye operation is a 2 out of 10, and going to the dentist is a solid 8 (1 on the scale is easy and painless, 10 is exactly the opposite).
The day after my surgery I could read parking signs across the street and departure boards at the train station, something I had to squint for even with my glasses before. My vision is now 20/20 and my quality of life without glasses has improved a lot. I can now take my baby daughter to swimming lessons without having to wear glasses in the pool; I don't have to deal with fogging up when wearing a mask; I can see myself in the mirror clearly, no need to get really up close... Getting my eyes done is by far one of the best decisions I ever made and choosing to do it at the London Vision Clinic as opposed to a high street clinic put me at ease and gave me huge confidence at the results.
D. G.
Getting the procedure has been transformative.
The staff at LVC, particularly Brendan, are knowledgeable and take incredible care with patients. Professor Reinstein is wonderful to interact with and takes great pains to make you comfortable. The procedure itself went be in a flash and was not uncomfortable in any way.
J. L.
The prospect of getting surgery, particularly eye surgey, can be daunting. But London Vision Clinic put me at ease every step of the way. I valued their communication and transpency and I appreciate that I can still text my surgeon several months post-surgery to ask a question and he will respond quickly. He also checks in occasionally. The clinic was honest about potential side effects before surgey too, talking me through the risks in a calm and clear manner, and patient with my numerous questions. The day of surgery was incredibly quick too, I couldn't have asked for a better experience.
A. T.
From my first consultation, through to surgery and follow ups the service and ALL of the team were first class at every single point. Utterly impeccable and I could not recommend the clinic enough.
A. D.
Excellent service and communication prior to, during and after the operation. Very informative staff who are quick to answer any query relating to the operation. Very happy with the results of the operation overall and the level of post-op care is extremely strong.
R. R.
I had laser eye surgery at the London Vision Clinic in July 2020 and I can highly recommend this Clinic. My experience has been that all staff are highly professional and competent and my surgeon, Dr Dan, was brilliant. I have had many follow up appointments to check the progress of my eyes, post surgery, and have felt in very good hands and very well cared for. My eyes have healed more slowly than average, and I may need a further tweak to one eye, but I do not have any concerns or doubts on that score. This possibility was explained to me from the very start of my treatment, so it comes as no surprise. My experience at the London Vision Clinic has been very positive and I would recommend their services to my family and friends.
S. M.
Outstanding team and procedure
I had the SMILE procedure in the summer (2020) with Mr Glenn Carp and could not recommend the London Vision Clinic highly enough for those considering having corrective eye surgery.
From the first phone call through to the consultation appointments and the procedure itself, the level of care was outstanding. I was made to feel completely at ease by the highly capable, professional and friendly team (despite initially being nervous about undergoing the procedure).
The aftercare is also fantastic and I feel confident that if I had any concerns with my eyes the Clinic would be on hand to help.
The procedure itself is life-changing - the results are simply incredible.
I am so grateful to Glenn and the whole team! Thank you so much!
C. N.
A friend recommended this clinic to me for my laser eye surgery and I'm so pleased they did. Apart from the fact they did a great job, the care and service they've provided has been outstanding! For personal reasons I needed to reschedule my surgery twice - and both times they were so understanding and helpful. Other clinics might not have been so understanding. Their after-care has also been extremely attentive - they've checked in, continued to give me drops when I had dry eyes, responded to queries...I highly recommend London Vision Clinic and thank the team for their kindness to me :)
D. S.
Best Clinic. Stuart & the rest of the staff were amazing during the whole process. I have 20/20 Vision after my smile surgery. The whole procedure was smooth and effortless thank you to the experts.
J. S.
I can't recommend London Vision Clinic enough! They are so friendly and professional and always made me feel at ease. The pre-op process is so thorough and the procedure itself was so quick! After-care was great too, considering we were in lockdown, the staff go above and beyond within the limits to make sure you are ok and happy with the results. They gave me my vision back and I will be forever grateful for that.
b.
I received great service from the London Vision Clinic from start to finish. They are attentive and experienced. My surgery went very smoothly and they have regularly checked on me since then.
M. S.
I heard about this clinic from a friend in Australia, who flew down JUST to use this specific eye clinic. This clinic has a global reputation for being the best. And when I had my eyes done you can see why. Extremely professional. And when it comes to your eyes, this is the type of clinic you want to deal with!
N. c.
Very professional from start to finish. The clinic take you through all the steps thoroughly and the results are truly amazing! I went from having to wear glasses permanently to not needing them at all. One of the best decisions I’ve made and I have already recommended the clinic to multiple friends and family members!
G. M.
My experience with the LVC could not have been better. From the first call with them (which was after having mixed feelings about the surgery with other clinics), to the pre-surgery meetings and surgery with Mr Glenn Carp, and to the post-operation check ups, I was constantly reassured about the quality of their services. Throughout the entire process they were honest about the risks that come with any laser eye surgery, clear about their ability to manage these risks, and friendly and responsive towards any questions or discomforts from my side. I had laser surgery in October 2020 and - besides the occasional dry eyes, for which the clinic continues to send me drops - I could not be happier about the results. I highly recommend the London Vision Clinic.
D. M.
I had the LASIK / Laser Blended Vision operation at the London Vision Clinic in October 2020 after 32 years of glasses and contact lenses. I was very impressed with the service from the start, very professional, and with everything I needed or was likely to need provided. Very happy with the outcome!
C. G.
Amazing clinic, staff and procedures. Extremely professional and friendly, from first contact by phone to post operative care. I was extremely nervous about the surgery, but it truly was incredible, with no pain or discomfort at all. Would highly recommend.
S. T.
When I chose the London Vision Clinic for my corrective eye surgery, I expected the best, most professional service and care. And that is exactly what I received. It is a cliche'd statement, but while London Vision Clinic may be slightly more expensive than other clinics, your eyes are your eyes, and there is no chance I was going to risk a sub-par experience. The team at LVC were incredibly professional, and you can tell when talking to the Optometrists, nurses and the surgeons themselves, that there is an extraordinarily high level of expertise present. I was personally operated on by Mr. Alistair Stuart and he was faultless. I would recommend anyone considering eye surgery to visit the London Vision Clinic.
E. A.
After a long research I chose London Vision Clinic to do my Laser Eye Surgery and was one of the best decisions I did in my life. No more glasses or contacts and the all the steps were very easy and the doctor sent me messages after the surgery to check on me and that's a personal touch that you can't get anywhere else. If you looking for a clinic to do your laser eye surgery I recommend LVC!
M. L.
London Vision Clinic gets so many glowing reviews on Google, it's hard to know how to add to what others have said!
I had my refractive (SMILE) surgery with Alastair Stuart in January, and I've been so impressed with the quality of service throughout the process. My initial call with my patient care coordinator was very helpful: providing clarity and transparency on each step of the procedure. I did speak to other clinics whilst researching my options. But my care coordinator's desire to go the extra mile acquiring information, and their knowledge about the refractive techniques I was likely to qualify for, made the decision for me.
I felt really confident on the day of my surgery that I was in good hands. I appreciated the transparency regarding the outcomes I could expect, which my optometrist and surgeon offered in pre-surgery appointments. In the end, my eyesight is better than 20/20 - which is great! But there's a tendency in the refractive surgery market for clinics to make claims about the 'miracles' their surgeons can produce - which are more of a sales pitch than an honest assessment of potential results. LVC's grounding in research, and their candour about the process really appealed to me.
Since the day of my surgery, I've had several standard follow-up appointments with my surgeon and optometrist. But what's really impressed me about LVC's after-care is the texts from my surgeon to check everything was healing well, and the time my optometrist took to speak to me on the phone a couple of weeks after my surgery. Again, this after-care was an example of LVC's commitment to go the extra mile - which I really think is a point of difference between LVC and other clinics. Ultimately, it's quite a big decision to undertake refractive surgery. And I would strongly encourage anyone considering refractive surgery to think carefully about choosing between a transactional option (which may well be cheaper), and one where your team are genuinely invested in your recovery.
All round, I'm so glad I made the decision to go for surgery with LVC - after many years of um-ing and ah-ing about it! And I can't wait to start enjoying the benefits of perfect eyesight, once coronavirus restrictions are loosened!
G. S.
I cannot say how grateful and thankful I am to Dr Reinstein and his team. I admire their skills and professionalism. Giuliano
N. J.
Everyone at the clinic has been wonderful. I was originally scheduled to have my surgery back in April but due to the pandemic, it had to be rescheduled. The team stayed in contact and was swift to ensure that my appointment was rebooked as soon as it was safe. The team were excellent, the safety measures outstanding and Mr Stuart kept me calm and reassured throughout the whole procedure. I could not recommend them enough to anyone thinking of getting laser eye surgery.
B. A.
I would highly recommend LVC to others (especially after doing consultations at other clinics, the difference in personalised treatment and professionalism is stark!) I felt very safe putting my eyes in the hands of London Vision Clinic. The optometrist who saw me checked in with me regularly, was responsive by email and phone with my questions, and supported me in understanding the emotional impact of laser eye surgery not just the physical side. The surgeon was highly knowledgeable and texted me immediately after my surgery to see how I was feeling. After 30 years of glasses, I am now freed. I had no post-surgery issues.
M. R.
Where do I start I have been wearing glasses since I was 7 year old, my prescription was very high with -5 long sighted. My friends recommended few places and went there but got refused due to my prescription and service was terrible as well few even robbed my money lol. Then started doing research and found LVC with 5 star rating and can do Lasik on high prescription.
Contacted LVC on 24/09/2020 lady name Kate who dealt with me and told me every detail I need to know about Lasik I was so shocked because other place I contacted they couldn’t give me information and said when you have consultation with your optometrists they can answer all your question you have. There was no pressure she said take your time and contact me as she will be my patient care coordinators first point of contact. After few weeks I called Kate and she booked all my appointment including my surgery date but she did say that’s if am suitable for Lasik after my initial screening and ophthalmic those date are booked for me and if not found suitable I will get all my money back which I paid for getting all the appointment booked.
17/10/2020 had my appointment with the lead optometrist Sharon where do I start with her very nice lady make you laugh and make you feel so comfortable, when she said to me am suitable I was jumping up and down with a big smile, she was very happy for me by the way she is a Arsenal supporter so make sure you don’t mention any other team lol
Finally 27/10/2020 met the one and only Mr Glenn Carp and it was an appointment that I won’t forget. He knew everything about me that show the surgeon took time to read my file what I do for living the hobby etc. Other place I went they didn’t ask much question they just check and say if it’s ok or not. Had a good chat with Mr Carp about his hobby what he does in his spare time and of course cracking up joke. He made me so comfortable and said not to worry about anything he will be there with me step by step.
Treatment day 03/11/2020 was bit nervous who won’t be it’s your eyes you’re getting surgery on. When I walked in the room Mr Carp was there and step by step he was telling me what this machine will do etc. Made me forget about everything in about 5min I was done. Mr Carp provided me with his phone number so I can contact him any time if I had issue even at 3am, he even drop a text to see how I’m doing what a great surgeon looks after his patient. My next day follow up appointment had Mr Carp checked my eyes and said keep on taking the drop they gave to keep the dryness in control and slowly it will become normal.
I went in full detail of my step in LVC so people can see what LVC provide as you can’t be messing up your eyes by going to wrong person. I couldn’t find any fault if I did I would of said it on my review. At first I had dry eyes a lot but that was expected as my prescription was very high, 4 month now I use the drop maybe once a day or sometime I can go without the drop for few days and give the drop but I can tell the eyes is settling down better now. 25/02/2021 had my 4th follow up appointment with Emma she made me very excited when she said well-done Mohammed you got 20/20 vision now but the eyes still settling down.
Thank you to everyone in LVC who provided there service to me, if anyone looking to do eye surgery I recommend you contact LVC. 100% you won’t regret it, People say they are expansive but hey it’s your eyes. Mr Corp said something to me like you compare Nissan & Rolls Royce you will find the service and reliability in Rolls Royce is 100 time better then Nissan that’s why they are expansive. Good luck to everyone who is thinking to do eye surgery and once again thanks LVC team.
C.
I still maintain that this was one of the best decisions I've made for my health. It's pricier than some clinics, but you get what you pay for and it's 100% worth it (plus the repayment options are excellent).
I came to LVC with terrible vision and a family history of eye disease; I was also told that due to amblyopia, I wouldn't correct above 20/30. In addition, I was told I had dramatic dry eye and that this could exacerbate post-surgery. My optometrist (shoutout to Vimal!) was transparent and honest throughout the whole process and walked me through my options with a high level of care and without being judgemental or pushing me to make any specific decisions.
And that tone underlay the whole experience. Everyone at the clinic is extremely professional and compassionate from the moment of contact. The customer service is impeccable (I had my surgery near the holidays and throughout they were still responsive) and the after-care is excellent. I know that this surgery can be nerve-wrecking for many (including me!) but I felt supported throughout and never once felt like I should be nervous.
The surgery itself was quick and painless. I was talked through everything multiple times in advance and the communication was personable. The surgeon (Mr Carp) was calm and soothing during the whole procedure and the follow up care has since been excellent (I'm still visiting for appointments many months afterwards and they are always open to chatting or seeing me if there's a concern).
The greatest gift of all? I'm now nearly 6 months on from completing surgery and my vision has so far settled at 20/20 (on a good day, I can read 12/20). While I still have dry eye, it has been no more extreme or noticeable than before the surgery and I just use a drop at night to help it. This has honestly improved my quality of life significantly and I recommend LVC to anyone who will listen! I'm thrilled!
E. C.
I had the Relex SMILE surgery at LVC 4 months ago and I am very happy and impressed with the care and service I received from everyone I met throughout the process. The surgery was very quick and completely pain free and the post operative care was amazing, my surgeon Mr Stuart was brilliant and always available to contact for any concern or question. The follow up checks went well and I am very satisfied with the outcome of the surgery. I would highly recommend the London vision clinic to anyone who’s looking to get laser eye surgery.
V. V.
Having relied on glasses since childhood and been able to see virtually nothing without them (-10 in both eyes), I can honestly say that the Laser Blended Vision treatment has been life-changing for me. This is thanks entirely to the London Vision Clinic and Professor Dan Reinstein.
Throughout my initial consultation and on the day of the treatment I was reassured by their professionalism and had no doubt that I was doing the right thing by having the surgery. I don't think I could have trusted my eyes to anyone other than the best and after lots of research it became obvious to me that Professor Reinstein is the best.
The results were immediately obvious for distance and I was able to throw away my glasses there and then. Four months on, my near vision has also improved to the point where I no longer need to wear reading classes other than for very detailed work.
All in all it was money well spent and I wish I'd done it years ago. I'd recommend the London Vision Clinic to anyone in a similar position.
J. C.
From the first appointment, I felt taken care of every step of the way. The whole team is friendly and exceptional at what they do. As nervous as I was for my SMILE eye surgery, I was reassured and knew I was in good hands.
D. K.
I had a wonderful experience with London Vision Clinic. Was thoroughly explained the steps on the first call by their consultant Meghan and was advised I was suitable and recommended SMILE procedure following the initial consultation. Was also explained the risks - apparently I had a genetic condition called ABMD I wasn’t aware of. On the day of the surgery it went very smoothly with Prof. Reinstein, and the procedure itself was very easy for me. Was seeing much better from the first minute, and in a few hours was nearly back to normal.
I was recommended this clinic by a friend who also did her treatment there for its excellent post op care. I didn’t regret it. My ABMD worsened about two month after the surgery, which resulted into pain in my left eye. Was given an appointment next day after calling and they tried a few things on me, one of which seems to have worked (as of now), so there was no need for a more complex treatment.
It’s now been over 4 months since the procedure, and I nearly forgot I ever struggled to see. I had -3.5 myopia and another -2 astigmatism in both eyes and was unable to wear glasses (was experiencing dizziness and headaches). Was wearing contact lenses, but not on a daily basis. My life improved enormously every since. Touch the wood it will stay like that for a while.
Highly recommend to those who’re suitable.
L. P.
I chose London Vision Clinic for my laser eye surgery on a friend's recommendation and couldn't be more pleased with the experience or the result. I was unsure and a bit nervous about the surgery but I spoke to the clinic at length before committing. They talked me through the procedure and after care in great detail and put me at ease. The first appointment is where they take a lot of scans of your eyes and then you have a long appointment with one of the surgeons who measures and tests your eyes and eyesight. You then have a cooling off period of about a week to make sure you are sure about the procedure. The procedure itself lasted only minutes and everything I had feared proved to be unfounded. Nothing scary, no smell of burning! I stared at the red and green dots. That was all. Immediately after the surgery I had to keep my eyes closed as much as possible for a few hours - total bliss after Homeschooling in Lockdown! The Clinic gave me a small bag containing the drops and really clear instructions about the aftercare. I now have 20:20 vision. This was during Lockdown 3 and the Clinic were very careful with masks, distance, temperature checks, sanitiser etc. I highly recommend the London Vision Clinic.
B. J.
LVC has changed my life - if you're deciding whether to go or not, just go! They are excellent. Every day I am grateful for my new eyesight. I had ICL (implantable collamer lens) surgery in November 2020 and I now have 20/20 vision.
I decided to go to LVC because they specialise in complex/high prescriptions. I never thought I would be able to get my vision corrected. I started wearing glasses when I was 4, had amblyopia surgery as a child, had progressively worse vision, reaching over -20 short-sightedness in the last few years, my mid-twenties. I also had a retinal bleed a couple of years ago so the vision in my right eye is partially obscured. In recent years, getting glasses from high street opticians has been a miserable experience, because they just don't see eyes with such complex prescriptions very much. Losing my glasses in the sea on holiday (horrifying) was the last straw in a lifetime of myopia!!!!
I decided to look into the possibility of laser eye surgery and came across LVC. They have been wonderfully informative, professional and caring throughout. It became obvious that I wasn't eligible for the laser eye surgery, but the ICL surgery was possible for me. Vimal was the optometrist who talked me through everything and he taught me a lot about the anatomy and structure of my eyes, and he answered all my questions and made sure I was really well informed. I had several appointments leading up to the surgery itself, so that scans could be taken of my eyes, so they could be as sure as possible that the surgery was likely to go well - LVC definitely put the welfare of the patients first, and they are honest about if the surgery is a good idea or not for the individual patient.
The surgery itself was spread over four days, so I had my left eye done first and then a follow up appointment on day two, and then my right eye on day three and four. The procedure is definitely strange and uncomfortable, but also very quick considering the detailed work they are doing, and I felt very calm in the hands of Professor Reinstein, who I had met before and who talked me through the surgery as he was going. I will never forget when the first lens was moved into my eye - the ceiling came suddenly into focus, I could see, and I just started crying!!!
For the first month or so after the surgeries, I had to wear plastic guards over my eyes at night, and put regular drops in several times a day. They healed really fast, I had some follow-up appointments with eye tests, and everything had gone as planned. I am so happy with my eyesight!! It is now only about -0.25 so I can quite happily live day to day, read, drive, swim, everything. I wear reading glasses for using a computer and watching TV, just to sharpen things up completely, but even they are not always necessary.
It is hard to understand how life changing this is if you are lucky enough to have good eyesight naturally. For me, being able to wake up and see each day is incredible and every day I am so glad and thankful for the amazing work of LVC. Their level of care is exceptional, I have always felt well looked after and well informed, which is exactly what I want when it comes to my eyesight - you are paying for the best, and I really think it is worth every penny. They have some good finance plans available too, so I am paying for my surgery over three years which works really well for me.
Thank you so much to everyone at LVC!!! :)
L. G.
It has been about 4 months since I had my eyes done and I am so grateful to everyone at the clinic. It was so easy and basically painless and has already made a huge difference to my life.
I had thought about laser for a while and whilst I was furloughed I took the opportunity to contact the clinic about actually getting it done. My initial appointments were great and the staff were very helpful answering any questions I had. There was no pressure to make decisions and I never felt rushed or unwanted. Every question was answered patiently and clearly.
The procedure itself took about 10 minutes and was practically painless, I rested after it until my 24 hour follow-up appointment and then was cleared for almost all regular activities. I restarted work about 4 days later and it was completely fine even though I stare at a screen for much of the day.
It took a few days to get used to being able to see but it has been incredible to have 20/20 vision. I still use lubricating drops periodically but mostly as a precaution when using the tube rather than out of necessity.
Thoroughly recommend SMILE (the laser surgery I had) and the clinic has been and continues to be incredibly easy to deal with.
L. S.
I was very impressed with the professionalism of everybody in this clinic. I didn't need to worry about anything from start to end. All information was provided, all medications, even timer was provided. A special mention to the Irish sounding nurse who looked after me during the procedure. She was the most attentive and understanding I have ever met. I think Vimal was the name of the Optometrist who looked after me post surgery. He was also brilliant communicator. Prof Reinstein returned my childhood perfect vision.
A. W.
The staff at The London Vision Clinic were incredibly accomodating, booking appointments was easy and straight forward. Appointments were prompt with very little (if any) waiting time. And on my surgery day everyone was very attentive and reasurring which made what could have been a stressful situation, pleasant and stress-free! Since the surgery my aftercare has been outsanding, with regular check-ups and any queries I've had answered promptly either by phone or email. I couldn't recommend The London Vision Clinic enough.
C. R.
I had an amazing experience with laser eye treatment at the London Vision Clinic. I think what I appreciated most about LVC was their honesty and professionalism throughout the entire process. I never felt forced to proceed with the treatment and always understood the risks/benefits that were specific to my particular case. I've also been really impressed with the after care that LVC gives. Thank you for the new vision :)
G. D.
I had my laser eye operation 3 months ago at this clinic. I had the relatively recent procedure Relex smile. The operation itself was so easy, much easier than what I had in mind and was super quick, literally seconds under the laser, and including the preparation just a few minutes. The staff is very nice and comforting, they really make you feel at ease explaining all the process and the potential aide effects at length.
Postoperative care was amazing, personal follow up, and multiple checks to make sure everything went fine. In my case, it all went very well.
It's more expensive than other clinics, but the cost includes really everything. From the moment you pay initially you don't have to pay for anything else and this includes all the medication, drops, as well as all the post op visits.
I highly recommend the clinic and the operation!
L. H.
From the moment I telephoned The London Vision Clinic to enquire about laser treatment, the service has been exemplary. The whole process was clearly explained to me and I was given a co-ordinator whom I could contact at any time.
I have seen the same ophthalmologist each time I have visited (VImal) so there is always continuity in my care and he has been on hand to answer any questions I may have had along the way. He took a great deal of time to explain to me clearly exactly what the risks and benefits of surgery in my personal case would be.
The surgery itself was not painful and Professor Reinstein's professionalism and amazing expertise means that you feel totally in a safe pair of hands throughout.
The London Vision Clinic care deeply about customer satisfaction and patient outcomes. They are constantly looking to see if they can improve any aspect of the service they offer and as a result what they offer is unique; indeed I would be hard pressed to think of another company who have given such a high level of satisfaction and service.
I have had to wear glasses or contact lenses since I was a young teenager and I am now in my early 60's. I had laser blended vision which means 99% of the time I do not need any correction now to either see far away or close up. This absolutely revolutionises your life.
I would not hesitate to recommend the LVC to anyone who is considering laser eye surgery.
Q. H.
After years of contemplating laser eye surgery, I finally decided to go ahead with it at the London Vision Clinic after reading the many positive reviews. I found the entire process to be very seamless and easy. The surgery itself was really quick and was not painful or uncomfortable at all. My follow up queries were also responded to very promptly I am now fully enjoying the benefits of being able to see clearly without my glasses.
L. B.
I had Lasik eye surgery in December. From the first time I contacted London Vision Clinic the process was exceptionally smooth, I had plenty of opportunity to ask questions. All the staff were extremely kind and reassuring. The actual surgery was quick and the results have been amazing!
I would definitely recommend London Vision Clinic.
E. Q.
Had lazier eyes surgery last year im so happy with results i will recommend to anyone who wants to make it they are the best for my opinion thanks to all of them !
G. W.
I have worn a combination of spectacles and contact lenses for 35 years and am high myopic with astigmatism in both eyes. As I approached my 50th birthday, also began to experience the dreaded presbyopia.
I conducted some research and noted that Which Magazine had listed the London Vision Centre as the Number 1 establishment in the UK for Laser Eye Surgery and I emailed for some advice. My Patient Care Co-Ordinator (Rhiannon) could not have been more accommodating and patiently answered my multitude of silly questions. She suggested that I visit the Centre for some diagnostic tests which would clarify my suitability or unsuitability for treatment. Due to my prescription Rhiannon advised that I was in the ‘High Profile’ category and that the treatment cost was fixed at £6,200. I travelled down and undertook a battery of tests with the Optometrist (Lizzie) who explained the function of each test and why it as necessary. I travelled back 3 days later to meet the legendary Professor Dan Reinstein who confirmed that I was the ideal candidate for ReLEx SMILE with Laser Blended Vision. He said that upon review I had fallen into the ‘Standard Profile’ and that the cost had reduced to £5,200. Professor Reinsten carefully went through all of the risks, patiently contextualising them so that I could relate to them and then, noting that I was a serving member of the UK Military, offered me a £500 discount which I gladly accepted.
On the day of surgery I reported back to Harley Street having read all of the materiel and read the TrustPilot reviews. I was greeted by Nurse Ciara who immediately put me at ease, went through the process again, presented me with a small bag which contained eye drops, artificial tears, eye shields for sleeping in, Voltarol eye drops and even sleeping tablets to help me sleep that night if required.
Ciara fed me chocolate and administered the numbing eye drops before accompanying me through into the Theatre where I was greeted by Professor Dan and his team. I was asked to lie down on the chair and manoeuvred into the optimum position. Professor Dan has an extremely relaxing voice, and he talked to me throughout the entire procedure, informing me what he was going to do and how I should respond, nothing came as a surprise. The eye lid was held open and a small suction cup began to lower over the exposed eye. Professor Dan asked me to focus on a small green light for about 25 seconds and then the suction cup was removed. I realised that the laser element of the surgery had completed already, the lenticule was removed and the Left eye was done in less than 3 minutes. The process was repeated on the Right eye before I was invited to sit up so that the Professor could examine the eye, place a protective contact lens in and escort me to recovery,
Having suffered from two eye ulcers in the past, I was sceptical of the claims that there was no pain during surgery but I can honestly say that I felt nothing during the procedure, the numbing eye drops are extremely effective. I was worried before that I would want to blink during surgery; however, at no stage did I feel the need to, so effective were the drops. Professor Dan contacted me that evening to make sure that everything was well and I sept like a baby, with no pain as the anaesthetic eye drops wore off.
The following day I returned to the clinic for Professor Reinsten to remove the protective contact lenses, confirm that the eye had already began to seal itself and verify that my eye sight was already above the legal limit for driving. As I had opted for blended vision, there is a period of time before I will realise the true benefits as the brain will need to learn how to interpolate the two images into one effective picture. Now 3 months post surgery my long range vision is superb, my reading vision is excellent and I could not be happier with the result.
H. K.
Best Decision of my Life!
I had been thinking about having this procedure for a long long time, i was extremely worried as I have underlying health issues. The London Vision clinic reassured me and did extra steps to make sure this was the right procedure for me. There is not a single thing I can fault! I cannot thank The London Vision Clinic enough, you have giving me a new view on life!
No more steaming up glasses, no more swimming blind, no more searching for my glasses, no more clearing rain drops from my view, no more eyelashes hitting my glasses, no more baby grabbing them from my face, the list goes on and on! When I open my eyes in the morning it’s immediately ultra HD and not blurry!
The reasons you should choose London Vision Clinic over other clinics:
• You know exactly what you are paying before hand and everything is included (I had to have extra visits and drops due to having dry eyes, first thing that come to my mind “they are just saying this because it’s more money in their pocket” NOT TRUE! As it’s all included.
My friend choose a clinic which quoted her half the price than LVC so went there, turns out with all the hidden extras it was more expensive! And her care wasn’t anything like what the London vision clinic provided!
• They are not pushy! One thing that really bugged me when I asked for information from another clinics was they called me every other day hounding me to make a decision.
• Eye drops are included, running out of eye drops? No problem they have them delivered to you NEXT DAY!
• My eye was itchy so I called the clinic they had a doctor call me back within an hour and they sent me out a different type of eye drop that I arrived in less than 15 hours after speaking on the phone! All included!
I am absolutely over the moon! 1 regret I have is I waiting so long to do it!
Thank you LVC!! You are forever in my heart!!
D. M.
I pretty much never review but before I had my eyes lasered I trawled through this review list looking for negative reviews and found none. After having had my eyes lasered with London Vision Clinic I can see why. I had Dr Carp and he was fantastic. My vision is incredible and the service perfect. The aftercare I received was second to none. I would only ever feel safe in these guys hands. From the first phone call to the post op checks these guys have been professional and thorough. Katie, my patient care provider was exceptional in my opinion and I am so glad I went with London Vision.
R. B.
Was a process which was feared by myself but once there every step was explained by all the staff and every appointment be that a check up, examination or the actual surgery itself was world class. Have recommended this clinic to all I know looking for laser. Relax Smile all the way! Many thanks to the team! Cant recommended it enough
E. K.
I had my surgery here 28/02/2019 with Dr. Glenn Carp. What can I say? It was one of the best decisions I've ever made.
I was thinking about an eye surgery for 5 years. I had many appointments at many eye clinics across UK.
Optical Express disappointed me with their service and Optimax never called me back.
London Vision clinic was all about me. My health, my thoughts and concerns. Everything was discussed, all risks, procedures, etc. Staff were polite with excellent customer care. Doctors are great, highly skilled, trained, professional. On the day of my surgery I was offered a massage for relaxation, and all my concerns raised after the surgery I solved by calling the clinic and discussing my questions with doctors. All aftercare procedures were straightforward and easy to manage.
Fast and reliable service. I'm positive, that it's one of the best clinics in UK (if not the best) and I can't recommend it highly enough.
Now I have a new chapter of my life, enjoying my new great vision! Thank you so much!
B. L.
10/10
They made the process super clear throughout and the care was top notch. I.e. the surgeon personally texted every few days after surgery to check in - not something I have ever had before by any clinic or hospital - and they set up an appointment on the same day when I had minor post surgery issues, which they quickly fixed.
All the staff, from reception to clinicians, were friendly and professional - worth the money 10x over.
J. M.
Great experience throughout, from the reception staff, pre surgery scans, surgeon and aftercare. All very well expalined and friendy staff. Questions were answered and care taken that everything was understood as this is a big decision to make. I am very pleased, eyes still settling but a great result so far. Thanks to everyone, I would have no hesitation in recommending
J. K.
I have been wearing glasses since I was 4 years old (now 28) with a fairly strong long-sighted prescription (+6.5) and thought I was beyond help after being turned away by high street clinics because of my prescription. I've always been extremely active, playing multiple sports from a young age and managed to 'get by' with glasses and contacts on the most part.
After some research, I thought I would give it one last shot with London Vision Clinic as they seemed to have the credentials to treat stronger prescriptions. As cliche as it sounds 'I wish I had done this sooner'!
The consultations were efficient and the staff were always professional and extremely friendly. The optometrists provided a large amount of information, were open to questions and were honest with expectations. After finding I was eligible for LASIK, I met with my surgeon (Dr Glenn Carp) who again talked frankly and honestly and was there to answer any questions I had.
The procedure itself was completely pain free and over within 10 minutes (albeit a bizarre experience) and Dr Carp talked me through the whole procedure. I experienced an hour of discomfort (think chopping onions) after getting home once the anesthetic wore off, but after a quick nap the discomfort had gone entirely.
I returned to work within 48 hours (staring at a screen). Personally it took me about a week to 'settle in' to my new prescription. You have to bear in mind your eyes are recovering from surgery, I was still able to work but my eyes were often tired by the end of the day. But after the first week, I barely noticed.
I'm coming up to 1.5 years after surgery and I achieved 20/20 vision from my surgery. I'm not able to put into words how liberating it is to be free of glasses and contact lenses. Wearing glasses for 23 years, I learned to put up with them and didn't realise how much of a tie they were physically and emotionally.
I would 100% recommend London Vision Clinic and Dr Glenn Carp especially. If you are considering laser eye surgery, then you really should pay this clinic a visit. This was my own personal experience, and everyone will be slightly different, but I thought it only fair to share my story given how much it has changed my life.
R. R.
The decision of undertaking Laser Eye Surgery was one of the best decision I ever took! The provider is quick and pain free and so is the recovery!
G. K.
Laser eye surgery is something I have been researching about for years and years. I was certain that I go to a well-known eye specialist as eyes play an essential part in everyday life and I didn’t want to take a risk. After years of researching, I came across Professor Dan Reinstein interviews on Youtube, after watching he’s explanation and video of him performing the SMILE surgery. It gave me great confidence to book in my consultation. Sharon was my optician who was able to answer all my questions patiently and informatively. The receptionists and coordinator were very welcoming and friendly, kept me informed at all times. If I have to pick one con, that will be when I couldn’t bring someone with me on the surgery day due to COVID restriction but the whole process was very pleasant, and I was well looked after. LVC equipped me with aftercare package and now I’m going in for regular check-ups.I would like to take this opportunity to thank the entire LVC team.
P. H.
Very professional from start to end of treatment, it was so quick and easy I wish I had it done years ago and not suffered with glasses all these years, thank you professor Dan and all the team
B. M.
Very happy and impressed with the care and service I received at the London Vision Clinic. I was put at ease as everything was explained to me. The tests were extensive and very professionally managed. The operation was much quicker than I expected and I didn't experience any discomfort. Follow up has been very good, with personal contact after the op and after each visit from professor Reinstein (nice touch).
Great to be able read, drive, shave etc, without searching for specs!
Thanks to everyone at the clinic.
Bill M
A. B.
I was exploring corrective laser eye surgery for VERY short sightedness. LVC was very highly recommended to me by 2 independent medical colleagues on Facebook! (I am also a doctor.)
The process was the best I’ve ever experienced in ANY customer service setting.
From initial enquiry to my ongoing post op care, with check in text messages from my surgeon - Alistair Stewart in between - there is a great deal of true diligence, care and professionalism in this clinic.
Even during COVID-19 they kept in touch whilst the clinic closed and when I did go for a follow up appointment, they had the most appropriate hygiene controls in place.
The financing arrangements were also very straightforward, easy to understand and affordable.
I can’t more than highly recommend them and trying to see if I can get my mum in next!
PS - I had the operation and I can see without glasses or contacts!
V. S.
I was recommended the London Vision Clinic by my friend and I am so pleased that I had laser eye surgery and I am now glasses free! I found the whole experience with London Vision Clinic to be excellent and I have been impressed by the professionalism and expertise of everyone I have met throughout the process. The actual surgery itself was so quick and completely pain free and I had no discomfort after surgery either. My husband has since has laser eye surgery here as well. I would highly recommend the London Vision Clinic!
A. D.
Having keyhole laser eye surgery at the London Vision Clinic was one of the best decisions I have made. Their service was excellent and of the highest standard. Surgeon Mr Carp was incredible and made me feel relaxed and at ease. Was worth every penny. Have reccomended London Vision Clinic to everyone I know who wears glasses!
A. P.
My experience at LVC has been incredibly good from day 1, with all members of staff being extremely helpful with the onboarding process and transparent on the risks and benefits of the surgery. I was able to get clear explanations around which options were available to me and which one they thought to be most suited for my type of eye and age range, including the potential side effects that could be caused by the surgery.
I was never rushed to make a decision and Dr. Reinstein and his assistants made sure I understood what I was walking into throughout the whole process, including which steps they would take to minimise all risks.
A few months after the surgery, I am still satisfied with the post-op care I am receiving, being contacted directly by the clinic for all follow up appointments. So far the healing process has been very good, I have not experienced any major side effect apart from some spark/glare effect during night-time which I already knew to be a common result after the first few weeks and which should go away in the long run. The staff promptly offered me anti-glare glasses to try for when I ride my motorbike at night time, hopefully these will help with my commuting during winter months.
D. W.
I had ICL eye surgery at the London Vision Clinic last year, with the procedure being performed by Professor Dan Reinstein. Considering the very high prescription I had, I was advised that the best option for me would be ICL (rather than laser eye surgery).
I found the process and my experience with LVC, from beginning to end, to be fantastic.
(1) Initial contact & consultation. What I really liked about the initial discussions and meetings was that I felt that I was given all the information needed to make the decision that was right for me. I received a very detailed information pack and was given the opportunity to ask as many questions as I needed. Furthermore, everyone was very open about the risks of the procedure (rather than downplaying these and focusing only on the benefits), which I consider to be vitally important. I also appreciated that at no point did anyone put pressure on me to make a decision. I was allowed to take as much time as I needed.
(2) Pre-surgery appointments. Again, these presented an opportunity to have any further questions answered. Furthermore, LVC were VERY thorough in their testing of my eyes. This made me feel more comfortable and less anxious about the procedure, as I felt that they must know my eyes very well by the end of all the testing!
(3) Surgery. Surgery on your eyes is going to be an anxiety-inducing procedure for a lot of people, but the nurses really do try their best to put you at ease. I was also so thankful to have chosen Prof Reinstein for my surgery, especially when there was a slight issue during surgery, as he really is incredible at what he does.
(4) Aftercare / checkups. This was one of my main concerns when choosing who to do my eye surgery with and was one of the reasons I opted for LVC. The aftercare has lived up to my expectations. When I suffered from some issues post-surgery (ended up being nothing major, but worrying nonetheless), LVC were so responsive and booked me in for a check-up straight away to make sure all was okay. Again, they were very thorough with all their checks and testing. Furthermore, all check-ups have been conducted very safely, with regards to covid safety precautions.
I would definitely recommend LVC if you’re considering eye surgery. The ICL surgery has been life-changing (I’ve gone from being 100% dependent on glasses to having 20/20 vision and not requiring glasses at all!) Can’t thank Prof Reinstein & everyone at LVC enough!
F. C.
I had ICL eye surgery done by LVC and the whole process was very professional and comforting from start to end. They provide personalized advice and recommendations on whichever procedure is best for your personal condition and are honest and transparent about everything from expected results to risks. You are never pressured at any point to go one way or another. They instead provide you with the information to make your own decisions. The pre-surgery tests are VERY comprehensive to make sure there are no issues and the post-surgery check-ups are equally thorough. The procedure itself was very smooth and the aftercare top notch. Would highly recommend LVC to anyone looking for laser eye surgery, be it regular LASIK or more complicated procedures.
s. b.
'LIFE CHANGING' experience for me. The whole process at the London Vision Clinic has been amazing! The staff here are such a credit and you are looked after so well from the very beginning. I had my surgery in the morning and was back home in the afternoon watching Wimbledon without glasses! The actual surgery itself was totally painless and there is nothing to be scared about. I would thoroughly recommend The London Vision Clinic.
B. R.
I had ReLEx SMILE surgery at the London Vision Clinic in February 2019 and I couldn't be happier! I now have perfect vision - better than 20/20, and had almost no pain or discomfort even on the day or surgery. The surgery itself was pain free - I have genuinely had worse dental examinations in terms of levels of discomfort! From booking my first appointment, having my initial examinations done through to surgery and follow up every member of staff has been wonderfully friendly and helpful and made me feel totally at ease. I would 100% recommend The London Vision Clinic - in fact my brother-in-law is having his first appointment today!
S. M.
I had blended laser surgery (one eye is for long distance and the other for short distance) back in January, having worn glasses since I was 11 (I'm 55 now!) It's the best think I have ever done. The whole process was very straight forward - all the staff were fantastic. On the day of my eye surgery I felt very relaxed and comfortable and it was all over so quickly - no pain at all. I had a lovely shoulder massage before my surgery which was very relaxing too. It took a little while for my brain to adjust to the different eye prescriptions but I saw improvements every day and now they're perfect. I had a few headaches initially but nothing now and it's great to have the freedom from my glasses. I can go swimming and actually see where I'm going and when it's cold outside and you come into a warm house there is no steaming up!! I'd recommend anyone thinking of laser eye surgery to use The London Vision Clinic - they are totally professional and nothing is too much trouble.:)
V. P.
I had the Laser blended vision from Glen Carp in June , I was really struggling to see Ampoules and small print even with glasses at work as a paramedic.
My eyes have been transformed.
Thank you London Vision Clinic and Glen Carp surgeon.
Vincent Potter
A. L.
London Vision Clinic is a fantastic and professional establishment, that provides a caring and warm environment for patients.
My prescription was +5.5 before surgery (this is extremely long sighted). After surgery my vision was 20/20 in one eye and 20/16 in the other eye (which is 'better than perfect' vision).
This result is phenomenal!!!
It is better than I could have asked for.
After not being able to see my whole life and having to use glasses and contact lenses for most of my life, the freedom of laser eye surgery was amazing!
I appreciated the caring and warm environment of the practice and the staff. Every member of staff I encountered was polite, helpful and patient. They were extremely accommodating when it came to my scheduling and when I was free to have check up appointments which I greatly appreciated.
Before surgery everything was explained clearly and all my questions answered to the highest degree. During surgery the whole team were so caring and made me feel at ease. I was so grateful to hear what would happen at each step in the process of surgery, as it was calming and reassuring. The post surgery care was just as phenomenal. The surgery was on call 24/7 for any issues or concerns.
I can honestly not recommend LVC enough.
Thank you: Mr Carp, nurses, optometrists, reception staff, everyone at LVC. You have made such an impact on my life and my vision. I can now travel without having to carry an opticians in my suitcase.
R. m.
Excellent service and quality from the initial screening all the way to the post-operative care. Highly recommend. Mr Glenn Carp and the team have been excellent throughout the process
N. S.
The staff were very friendly and helpful on arrival, once I had my appointments the Clinic kept me informed throughout which was reassuring, I felt more comfortable and at ease. All of my appointments were timely and efficient and the clinic itself was easy to find. I cannot rate the amazing Dr Carp and his team highly enough. Overall I had a great experience with London Vision Clinic and have already recommended to others.
T. T. R.
Hi. Just had my lasik blended vision done.
Can’t express how pleased I am.
I went to all the big names. Had all the tests.
I was going to get the lens replacement.
They were all professional to be fair.
However after my optician recommended these guys I went for a visit as I hadn’t heard of the blended vision. These were a little more expensive but i like the way they explained all options and risks as they do it all. The others didn’t do this surgery. The risk of this surgery is way less basically. So that’s why I went with it.
Had the op yesterday in ten mins. My vision today is practically perfect already. No pain. Nothing.
It will only get better and better evidently.
I am over the moon. All the staff were great.
My surgeon glen was a lovely chap. I felt in capable hands.
Highly recommended. I’m a new man!
Z. F.
I had my laser eye surgery with Mr Carp in February. The only way I can describe the process from start to where I am now is a breeze.
When I made my initial enquiry I was a little apprehensive, as 20 something young woman this would be the biggest 'purchase' I had made so far and it was for essentially cosmetic surgery. However, after my first appointment with Brendan I was put at ease. Everything was explained fully, there were diagrams, models and every question I asked was thoughtfully answered. I came away confident that I had picked the right clinic.
In terms of the administrative side of things Meghan has been amazing at finding in my surgery and appointments around my work and life in general. If I needed an early morning or after work appointment she has done her best to make this possible for me. She's even dealt with the issue of me having no phone signal in my work building so most of our communication has had to be over email.
Finally onto the surgery itself. I remember arriving, quite nervous and more than a little anxious. But I need not have been. The nurses were all lovely, before the surgery all the aftercare was explained and we eve had some trial runs at getting the drops in right. Before the surgery I was treated to a lovely relaxing massage before my glasses were taken away (this to me was horrifying, I was sure I would not be able to follow anyone - but it was fine!). Then into the surgery room I went. Mr Carp could not have been a more calming or reassuring surgeon. Every small detail is carefully thought out and you are left without any worries. I don't think I was in the surgery room for more than 20 minutes. Then I was taken into a lovely recovery room where you lay down for a short while before the aftercare is explained again before you can make your way home.
The next day I had a follow up appointment and there was no need for my glasses! It really is as simple and miraculous as that. I am still under the care of the clinic going back for check ups, the most recent of which was this week.
If you are worried about measures in relation to covid-19 then I can reassure you that even before the pandemic the clinic is clean and everything is wiped down, but since coronavirus you will be required have you temperature taken, wear a mask and disinfect your hands. The staff do the same, the reception staff are behind screens so you will feel safe and taken care of.
If this essay was not enough I will finish by saying I would highly recommend the London Vision Clinic and I was so glad I made the choice to use them
W. S.
In October 2019 I had blended laser eye surgery from the LoVC. Every part of the experience was excellent, from the very thorough pre-treatment assessment to the day itself.
I was (understandably?) a little apprehensive but the welcome from the staff, the massage and the theatre staff all made me relax - so much so, that the treatment itself lasted but a few seconds and seemed almost like a non-event.
Living some distance from London I had to stay in a hotel overnight where I received a call from the nurse that night, to check I was OK, along with txt messages from the surgeon also checking I was OK.
I could immediately notice a vast improvement in my vision which has now improved over the last 3 months. I haven’t experienced any halos, or light sensitivity nor any issues driving at night.
Overall I am very pleased.
A. L.
I chose this clinic because they specialise in high prescriptions and complex procedures. I would highly recommend despite it being more pricey than other clinics I have looked at. The process was well run and I was well informed, made at ease throughout the whole process. They are also very good with post-op treatment and reviews.
M. Q.
I cannot express how fantastic this clinic is. From initial consultation to surgery, everything was seamless. LoVC provides some of the best customer service I have ever experienced. You’re treated like a VIP guest at a 5 star luxury hotel from the minute you walk through the doors. The surgery itself was painless and I cannot thank Mr. Carp enough for everything. He is genuinely one of the nicest people you will ever meet and an incredibly skilled surgeon. Wish I’d gone here sooner, thank you to the whole team at LoVC for giving me back the gift of perfect sight!
A. W.
Highly recommend this place!
If your reading this, you probably agree that our eye's are important and choosing if and where to get Laser eye surgery is something not to rush into.
I had surgery just over a year ago and it's honestly one of the best things I've ever done.
For anyone considering getting Laser eye, I say do it and do it with London Vision Clinic!. You won't regret it. An if your still on the fence you could always have a consultation where any questions you have will be answered.
Thank you to all the staff at LVC and a special thank you to Vimal Piparia (Optometrists) & Mr Alastair Stuart (Surgeon)
A.
had laser eye surgery here a couple of months back and I can't praise it enough. Everyone is super helpful and they take you through everything step by step.
On the day of the surgery they really look after you, even giving you a short relaxing massage before you go in to keep you relaxed!
Since the surgery the follow up has been great too, and they provide you with everything you need.
L. G.
I simply cannot reccomend the London Vision Clinic enough.
I have just finished my 3 month post-operative review to find my eye sight is better than 20/20 in both eyes. From the moment you set foot into the clinic You're made to feel like everybody is there to facilitate your own, bespoke treatment.
Even though the clinic is a highly succesful and a busy one, you will be made to feel as though you're their only client.
My procedure was absolutely painless and I felt absolutely no discomfort at all during the healing process.
G. B.
I had a fantastic experience at the London Visio Clinic. From the beginning to the end there is extraordinary customer service. When you arrive there is great detail on what you should expect and they give you a book with all the medical information you need. Before the surgery, they provide you with a very caring and supportive atmosphere making it stress-free. Afterwards, they check up on you to see how you are getting on. Overall this is a five star service. I definitely recommend this clinic, the surgery made a big improvement to my life and I wish I had done it many years ago.
S. D.
I had my laser eye surgery with The London Vision Clinic about 4 months ago now and my vision has been excellent since then. I find the communication between you and your patient coordinator to be extremely responsive and they aim to answer your queries promptly. The overall procedure was over quickly and they can also provide you with a sedative to help you relax, which is called lorazepam, which I found helpful. I was also provided with extra drops and eye washing solution after my surgery and checkups as I had some mild itching, but overall the procedure was pain free and quick. Mr Glenn Carp done my surgery and he is very professional and polite in person which put me at ease before my surgery. Their offices can get a bit busy however due to the high turnover rate of patients but aside from that I cannot fault the service and would recommend them.
N. B.
I heard about London Vision Clinic and decided to take things further after receiving and reading substantial information from them. I was very impressed not just with the quality of their clinic on my visit but also their superb approach to customer care at every step. I never felt pressured at anytime to make a decision after my initial consultation and I was left with as much time as I felt to absorb all of the details and the choice whether to go ahead or not.
I chose to have the correction surgery here as I felt my eyes deserved the very best and they did indeed get exactly this. Everything was explained fully and in detail every step of the way.
The surgery was simply amazing and painless throughout and expertly performed by Dr Glenn Carp who talked to me through the whole procedure.
I would thoroughly recommend London Vision Clinic and all of their staff for their excellent treatment and ongoing commitment to patient satisfaction.
R.
After eighteen months of getting my eye surgery done I can vouch for all the positive reviews. It is pricey but I have no complaints. The whole process including pre and post care has been absolutely top notch. If you can afford the extra cost I would highly recommend as the high quality puts your mind at ease before agreeing to such an operation.
S. T.
I'm very grateful to everyone at London Vision Clinic for the exceptional care they have delivered. I was nervous about having Laser eye surgery but Beth Kingsley and team were reassuring and empathetic throughout.
Mr Carp took great care to explain the procedure and talk me through the process.
I was particularly impressed with the time the team at London Vision Clinic take to ensure I had support after the procedure.
I would recommend laser eye surgery here.
A. H.
Got a recommendation that London Vision Clinic is the best at what it does - so glad I took that advice because it's absolutely true. My eyes were worse than most (-8.0 and -8.5), but did the ReLEx SMILE procedure with Dr. Dan Reinstein. It's been about 4 months since I did the procedure and my eyes are doing great. Most of all what I thought was outstanding was that the team is really warm and professional! They know their stuff, they know you're nervous, and they do everything they can to make the process as easy and comfortable for you. 12/10
M. M.
My experience at London Vision Clinic was brilliant from start to finish. Every staff member there is professional, caring and always has the biggest smile on their face. Plus the unlimited free coffee, soft drinks and biscuits at every appointment are delicious!
Glenn, my surgeon, was constantly realistic with me about the risks involved with my high prescription and was so helpful and kind, putting me at ease with all my fears. The day of surgery itself was incredibly relaxing with lots of free chocolate, a massage and being made to feel completely comfortable. The aftercare provided was brilliant with a kit of drops and tablets, all with a free sponge bag. Glenn even contacted me following my check up the next day to say how happy he was for me that it was successful.
Having had a prescription of -9 for over ten years, being able to read, write and watch TV without glasses within a couple of days of surgery was incredible. One year on, the surgery has been a great success and I am so glad that I had it done, but even more glad that I did it at such an amazing clinic.
P. M.
I have been a glasses wearer from the age of five, and the London Vision Clinic was the only place that offered me more than one option. I had a lens replacement in my left eye and laser to my right. the service from the moment of contact has been phenomenal, from all members of staff/surgeons, at ever level. I feel like a walking miracle,to have 2020 vision in 2020 is beyound my wildest dreams. Thank you I love you all
A. P.
I couldn’t be happier with my experience at London Vision Clinic! The staff was very welcoming and friendly, the service was excellent. I would recommend this clinic highly
J. C.
As other reviews have noted, the whole experience - from the initial consultation to the aftercare provided after the procedure - has been truly outstanding. The staff have been friendly and helpful throughout, and I am satisfied by the results of the procedure. Highly recommended.
M. H.
From the moment I walked into the London Vision Clinic I felt in a secure environment. Of course, I was anxious about having an eye laser surgery but everyone working in the London Vision Clinic made me feel so on ease that I had a really good feeling to go ahead with the surgery. I have to say it was the best decision I made that year to get my eyes done. I can only recommend to get it done and get it done with the London Vision Clinic. You might think it is quite expensive but you get a really good service, the most friendliest staff and a in the end its your eyes and you shouldn't save money on a delicate thing like that. To put it in a nutshell, I highly recommend the London Vision Clinic!!!
D. D. (.
Optometrist Brendan Duane and Professor Dan Reinstein do a brilliant job. (and I would say that the most difficult and important part of the work is done by optometrist).
B. B.
I recently had my ICL surgery done. And have to say it feels like magic being able to see again without glasses. The journey from the initial phone call up till the actual surgery was first class. YES, it is costly but definitely worth it and having the feeling you in the right hands, gives you a peaceful mind. I highly recommend this place. Thanks very much to everyone in the clinic!
S. A.
I had ReLEx SMILE laser eye surgery by Mr Glenn Carp at London Vision Clinic (in December 2019). Mr Carp is a true expert in his field. He is extremely caring and friendly, and always put me at ease during my appointments. Additionally, Mr Carp always verified the results from my optometrist appointments (with Vimal Piparia), and informed me accordingly. Vimal is equally highly skilled, reassuring and articulate. He always explained everything to me in a clear and honest manner. All of the staff are hospitable, and readily available whenever I may need some advice. I have nothing to fault about London Vision Clinic. I wish I had had my laser eye surgery sooner at London Vision Clinic. Thank you so much Mr Carp and the team at London Vision Clinic.
D. B.
Great clinic! They were very professional, safe and prompt. They have a great post-surgery follow-up plan and I always feel like I can call and ask any questions. Would highly recommend
A. B.
Many people worry about laser eye surgery and that stops them having it done, but, so much has happened in recent years that it's one of the most popular and safest of surgical procedures.
To be honest, it was the least painful operation I've had (unlike frozen shoulder surgery!) and it's far quicker. Plus the results are just unbelievable. As someone with a very high prescription (-9.5 and -9.75) I couldn't walk around without my glasses or lenses as I couldn't judge the floor and would have fallen over, so half an hour after surgery to be able to walk out and, despite it being a bit blurry, be able to see the step outside the clinic was a miracle in itself.
If you are at all nervous then pay for the best and for me the London Vision Clinic is just that. They don't just have the best surgeons, they have the best optometrists, nurses, support staff and receptionists. It makes your visits relaxing and enjoyable.
Post operative care is brilliant too and I've enjoyed the entire experience and only wish I had taken the plunge earlier! I thoroughly recommend them for outstanding care and service.
J. W.
Having reached the grand old age of 54, realised that my arms were not long enough to enable me to read the most basic things, as well as see the date on my watch, let alone having numerous pairs of readers in every room of the house, I was referred to the LVC and Dan Reinstein by a good friend.
The process couldn’t be simpler and the staff couldn’t be more helpful and reassuring throughout the whole process. In addition, Dan is a guy at the top of his field and relies strongly upon the “personal touch” which is so often missing in businesses these days.
For the most minimal time spent in theatre (a few minutes) with absolutely no pain or discomfort, in any such way, the results and in such a short space of time, are truly outstanding.
It is often said that you can’t put a price on your health and you only get one set of eyes, so in my opinion I couldn’t think of a better way of spending or even investing this amount of money on yourself in a better way. Should have done it years ago !!!
Having acted as the proverbial “guinea-pig” in this process, as that is how it works in my house, my wife is now booked in to undergo exactly the same procedure on Monday.
L. J.
Very happy with how well I was looked after by London Vision Clinic. I wasnt sure how my eyesight would be afterwards but I was pleasantly surprised after they settled down. I was impressed with everything from day one when I went to get my checks done and they were super thorough and fully explained everything. I was still nervous and then I met my surgeon and he was even more reassuring and down to earth and friendly. On the day of my surgery we got there very early and waited in the waiting area they arranged everything like my taxi for after. The nurse took me through my medication which was presented in a lovely case. During the operation I was very nervous but my surgeon talked through every single minute and I felt at ease. I followed all the advice and when I come back the following day my eyesight was good and they let me go back to work. The first check up I had confirmed I had 20/20 vision but due to a fall I haven't had my follow up check up since. However any questions or drops have been provided no problem. I am very impressed by the care and professionalism of lvc. Whilst no doubt not the cheapest around I am not going to look for a bargain when it comes to my vision.
G. L.
I have worn glasses and contact lenses for over 20 years and was fed up. Having extensively researched laser vision surgery and the various providers in the market place I settled on London Vision Clinic for my procedure. My choice has proven to be an excellent one because my experience there and the outcome I have achieved with my sight has exceeded my expectations. I had Presbyond blended laser vision correction. After only 5 weeks my sight is better than 20/20 and I can see the tiniest of font – so I have clear vision from near to far. Quite fantastic! It should improve even further over the next few months. I found the London Vision Clinic to be outstanding in every way; no pushy sales attitude and professional, friendly caring staff, a seamless process from day one. I am so grateful to Professor Dan Reinstein who did my procedure. He is an elite surgeon in this field with a vast experience. He handled my plethora of questions with patience and humour. The surgery itself was easy and painless. I am very happy with the outcome and I highly recommend London Vision Clinic!
S. S.
Throughout the entire experience of deciding to undergo Laser Eye Surgery to the follow up post operation the London Vision Clinic have exceeded my expectations. It is an understandably nerve wracking experience but this was mitigated by the obvious competence of everyone I met from the receptionists, all of the people that conducted the countless tests up to and including Prof Reinstein.
It really was a life changing experience, I can read things I didn't even know existed before hand and the thought of doing things like Lego with my kids has gone from stressful to a pleasure.
I would recommend the LVC without hesitation.
Stuart Shaw
A. H.
I had Relex SMILE done by Mr Carp at the Clinic. This was perhaps one of the best decisions I have made in my life. Although anxious at first, I was reassured every step of the way. London Vision Clinic have the highest standards you can expect. Professional, yet tailored to provide a hint of personal touch.
I am now clear of all glasses and lenses. It’s been a while since surgery, but being able to wake up in the morning and just see is a feeling that many take for granted but it’s something that anyone who has been on the other side of the spectrum should experience again. LVC gives you this opportunity and I really can’t recommend them enough.
T. B.
I wouldn’t have trusted any other place with my eyes. Highly professional, very thorough, answered all the questions I had, did tests to check if my case was suitable for the surgery (-8 and astigmatism in both eyes), explained every step of the way. The price is all inclusive, no hidden costs. It has now been 4 months since I had the surgery done and feel great, no dry or itchy eyes, no redness, just excellent vision without contacts or glasses. Can highly recommend to anyone who is looking for a laser eye surgery clinic.
A. W.
My entire experience at LVC has been excellent. Staff are very professional; from the front desk all the way to the surgeons. The organisation within the practice and the advice given is very good before, during and after the procedure. I had SMILE treatment in January 2020 with Mr. Glenn Carp and the procedure itself was absolutely painless and I had no ill effects afterwards. I would thoroughly recommend LVC if you are thinking of laser surgery.
K. T.
I wore glasses full-time for myopia for around 20 years and had a -3.25 prescription by the time I went for laser eye surgery. I'd considered laser eye surgery a few times over the years, and after some research and initial conversations with a couple of other clinics, London Vision Clinic was the only clinic I got as far as visiting. With the exception of one post-surgery checkup which began around an hour late (which could happen to any clinic - just allow plenty of time on appointment days), absolutely everything else has run completely smoothly. The entire team has been professional and easy to deal with; the professionalism from everybody puts your mind at ease from start to finish.
My surgeon was Alastair Stuart and thanks to him I couldn't be happier with my surgery outcome. My vision is now better than 20/20 at 20/12.5, and I haven't experienced any dry eye symptoms at all. It's the little things that make the biggest difference - being able to hug my husband without repositioning my head, put makeup on without standing right in front of a mirror, and going to see 3D films without doubling up on glasses when I inevitably forget to put contacts in. No more cleaning smudged lenses five times a day, no more red marks on the bridge of my nose, no more swapping glasses and sunglasses when I enter and exit buildings, no more ducking away from the steam when I open the dishwasher.
Best thing I've ever done :)
Y. G.
I can’t recommend LVC enough. After many years of considering laser eye surgery, I finally bit the bullet last summer and, after looking at various clinics in London, settled on LVC. After an initial consultation, I met Dr Carp, who eventually did my surgery a few weeks later. The surgery itself was painless and incredibly fast; I was in/out the operation room in under 15 minutes. 6 months later, my vision is 20/20. Wish I’d done it earlier! Can’t fault the staff, the clinic, or the services. Highly recommended !
C. B.
Completely thrilled with results, every day I wake up feeling grateful that I can see. I was a -8.5 before, and am 20/20 now. Everything is explained so well and I had total trust in Dr Dan despite some initial anxieties about the process. It's been life changing being able to see in the shower and not get tired eyes from wearing glasses or contacts. Highly recommend.
A. H.
Really good experience with eye surgery, extremely comfortable with surgeon and everyone involved through every step of the way to manage any fears.
j. j.
Deciding to have laser eye surgery was a massive decision for me and one that I did not want to get wrong. With that in mind I undertook a fair amount of research before making that decision. I found London Vision Clinic to stand out favourably against other competitors. Every stage of the process has been efficiently and kindly handled. All the staff are professional and do what they say they will do. Mr. Carp was very approachable and I felt in safe hands. The procedure is nothing to fear and is over very quickly. The comprehensive information delivered by clinic staff means that you are prepared for every stage of the laser journey. I recommend this clinic to anyone looking to change their life. it may sound dramatic but not having to juggle glasses all day long really is life changing.!
L. G.
London Vision Clinic is the place to go! I love these guys!
After requesting more information on laser eye surgery via email, I got a series of inviting emails from Tuuli Monk and after some research I decided to pay them a visit. I was seen by Tuuli and examined by the wonderful Dr Stuart and then rescheduled for further examination on the Artemis.
I must add that this happened at a very fast pace, no waiting lists, superb organisation throughout. Additionally, the staff really made all tests and checks feel comfortable (and that's saying something coming from someone who has tried the Artemis - a wet test for determining the layering of your cornea).
I particularly appreciated how they made sure you are always aware of the meaning of what is being done or tested, or the negative implications and risks of the procedures. There was absolutely no commercial push in their approach, and I was constantly reassured that this is elective and entirely my decision based on the findings of the upcoming tests. I was classified as a high-risk patient due to the thickness of my cornea. All of this was discovered, discussed and scheduled during my initial appointment with Dr Stuart and I believe that the way this was carried out, with great medical expertise and customer care, was pivotal for my decision to go through with this Clinic. Because they were great from day one.
When the Artemis results came through, as they were positive, I finally got to meet Dr Glenn Carp, whose attitude towards the surgery, his amazing calmness and persona really put me at ease and confirmed my decision to have the surgery. He further explained that it was solely due to their technology (the Artemis) that they were able to carry out the tests necessary to ascertain that I am eligible for surgery and that I would have been rejected elsewhere.
On the day of the surgery I got to experience Dr Carp at work and could not be more impressed with his delivery. It can be a scary experience, having an excimer laser in your eye and being awake through it, although it is not painful and it is surprisingly short. But when you are there, it is extremely important that you are made to feel comfortable and relaxed. And Dr Carp was instrumental in that. He talked me through what he was doing, in a calm, composed, confident voice, and before I knew it it was done! And yes, you even get a toy to hold! I cannot stress enough the importance of having a caring surgeon and nurses around you when all you can see is a milky mixture of reality, and for that I am immensely grateful.
They provided instructions on how to apply the drops prior to the surgery, and checked on me on the day of the surgery via phone and text. I even got Dr Carp's outside of work number in case of emergency! I had a post-op check the day after and monthly ones since. They were very fast to deliver when I called about anything, be it a vision-related concern or the need for extra drops.
My post-op monthly checks were with Lizzie (Elizabeth Rowe), and she is by far the most professional and pleasant optometrist I have ever been examined by, and I've had glasses for two decades prior to the surgery.
From day one, these guys do it right, and then they keep up that standard throughout. A great combination of medical expertise, great customer care, great customer relations, and a visible effort from all members of the staff to deliver excellent services.
Thank you!
J. Q.
Had my laser eye treatment done around twelve years ago which was the best thing I did. Just had a little top up procedure recently which again was successful. The specialists and staff are all great and give the best of attention and service.
P. P.
Highly recommended. You pay a premium but the service offered by LVC is second to none. The level of care and support provided throughout the process was outstanding. I’ve got my 12 month check-up left but the fact that I went from not being able to see without my glasses to perfect everyday vision is mind-blowing. All this with a 5’ quick and painless procedure.
C. G.
I picked the London Vision Clinic because of its excellent reviews, and I was not disappointed. From entry to the clinic (where you are greeted by mostly very polite reception staff) to the waiting room (where you have access to all kinds of free snacks and drinks while you wait) to the examinations with friendly, expert optometrists and (eventually) the friendly, extremely capable surgeon, the process was easy and comfortable. I had the procedure done without any fuss and without any unpleasant side-effects, and I am perfectly happy with the result.
My only qualm is that I felt I could have been kept better informed when appointments were running late (although I was never waiting for more than an hour) or when my consultant was changed at the last minute. I wouldn't deduct a star for that, though, as everything else was perfect.
E. T. H.
I had SMILE surgery with Mr Carp in August and couldn't be happier with the results. The whole experience from initial consultation and ophthalmic examinations to surgery and follow-up appointments has been excellent. Everything was explained clearly by friendly and professional staff, and I felt comfortable at all times with what was happening. I was particularly impressed to receive a call from the nurse and a text from Mr Carp following the surgery to check in on me - it was reassuring to know someone was always there for questions. Thank you!
A. K.
Great experience from beginning to end. Really appreciated the friendliness of all stuff, and their willingness to go above and beyond to make me feel at ease about the procedure. The Relex Smile itself was very quick, and definitely a life-changing experience. The amount of attention given in terms of aftercare also made me feel that everything is under control. Thank you everyone at the London Vision Clinic team!
L.
I cannot recommend LVC enough!! I had my one year check up yesterday following LASIK surgery last year and my vision is still better than 20:20. From my first consultation to my final check up, right the way through I have been made to feel very welcome, relaxed and comfortable. The environment is so clean and just has that 5* feeling everywhere! On the day of my surgery, before the procedure I had a lovely complimentary neck and shoulder massage which helped to calm my nerves. It was so relaxing and would highly recommend - it’s complimentary after all! The surgeon himself (Glenn Carp) was so lovely. He explained everything to me in great detail and made me feel so relaxed on the day! Glenn remained in contact following the surgery to make sure I got home safe and to see how I was feeling. It was comforting to know he was available to speak to so quickly should I have any concerns. Thank you all at LVC for your 5* service and giving me perfect vision again 😊
S. P.
Quite expensive, but you get what you pay for, and you can't cheap out on your eyes!
The aftercare is amazing, I woke up with double vision and was able to just text the clinic with my concerns and got a reply shortly after reassuring me that it was just dry eye, followed the advice and it was fine by midday.
In my consult I had all the risks explained to me, told realistically what to expect (one of my nerves doesn't work properly so 20/20 was very unlikely), the consult focused on making sure I understood the negative parts and worse case, and explained this is so I could make an informed choice.
I was put at ease for the surgery, talked through what happens and when, the staff were happy to arrange transport to my hotel if I needed it, as well as giving me extra drops due to my overly dry eye.
The staff were all amazingly friendly and nice, they take the time to know who you are and make you feel welcomed. I had a consultation with a cheaper company before I went with London Vision Clinic and am so glad they were unable to treat me as the difference in service is amazing. If you can afford the extra I would definitely recommend going here.
There's also no hidden fees, need extra drops/stronger drops and they provide them, you pay more but you pay for your eyes to be treated not just for eye surgery.
K. G.
Great service. Friendly staff that take their time to understand and support you where possible. Great processes. You get all the information you need, including reminders and even ad-hoc check-ins to see whether everything is going well after the surgery. I'm very happy with the results, too. Based on my experience so far (3 months after surgery), I would definitely recommend LVC!
T. D. S.
I had my surgery three months ago and I can more certainly say that choosing London Vision Clinic was the best decisions I have ever made. The whole team made me feel so welcome and special and I cannot begin to thank each and every one of the for the wonderful care they have provided me. I have not experience any discomfort nor dry eyes since my surgery but I must confess that unconsciously, I still squint when I need to read the flight information boards at airports only to realise I no longer have to! It is the best feeling ever!
Thank you. =)
T. D.
Excellent experience from the first call to talk about possible options through the surgery and post operative care.
No pressure to sign up, unlike other places when I was doing my research. Kate was my patient coordinator; very professional, approachable, friendly and efficient.
Clinical team that looked after me of the day of my surgery were great. have the complimentary neck and shoulder massage before the surgery, its a great relaxant.
I highly recommend Glenn Carp as your surgeon; talks through everything, even through I probably asked the same questions very other patient does, I never felt as if I was being rushed or silly for asking anything.
Post operative support has been excellent; from the kit with the drops and timer...to the text messages and their App.
Oh and lastly lovely offices in Harley Street and a good cup of coffee!
It's not cheap, (had my surgery in Oct 2017) but they provide a first class service and use cutting edge technology. A great team.
c. j.
Firstly, I want to say that it you are considering eye laser Surgery, The Vision Clinic should be your first choice!
From start to finish my entire experience was amazing. The building is beautiful and well kept, all of the receptionists are friendly and efficient, the Nurses I saw were personable and explained all of my pre and post operative information with care. My Patient Coordinator was named Ellie and she was really kind and she did not make me feel like I was one patient of many.
I had been considering eye laser surgery for years. However, I was always nervous about it and also really apprehensive about the unknown. Every day I struggled with contact lenses. I spent a fortune on contact lenses over the years as I bought the best available to keep my eyes moist as I sometimes suffer from dry eye. I used to have to change my contact lenses during the day and use eye drops to stop my eyes feeling so irritated (very annoying!) Before doing anything in the morning, shower, make a cup of coffee etc a had to either put my glasses on or use my contact lenses. They say you should have at least two days off a week from contact lenses to allow your eyes to breath ( I was naughty as I never done this, as I hated not being able to see). Over time I could feel the damage my contact lenses were doing and I always had slightly blood shot and scratchy eyes.
Enough was enough! I went online and started to do some research on laser surgery and saw some great reviews on The London Vision Clinic. When I called I spoke to a lady called Terais who was very helpful! I wanted me surgery quiet quickly and she done her best to book all of me appointments to the soonest times that suited me.
After all of my appointments on my initial consultation day I left The London Vision Clinic feeling excited.
The day cane for my consultation with the amazing Dr Dan Reinstein! Dr Dan Reinstein made me feel assured and involved throughout my consultation. He is a very very experienced Surgeon he and makes you feel safe.
On the day of my surgery I was so nervous!!!! But as soon as I arrived at The London Vision Clinic I was offered a head of back massage ( what a great touch!) When the time came for my surgery I went into theatre and Dr Dan Reinstein was there with a big friendly smile! His theatre safe we’re lovely also. I was nervous as I did not know what to expect in regards to how my eyes would feel. I knew they would be numb and I knew the exact procedure I was having but it was still the fear of the unknown. Dr Dan Reinstein spoke to me calmly the entire time he was operating on me, my worry went away. The surgery itself took less than ten minutes!!! It was pain free, and I felt no discomfort at all!
Straight after I was taken to dim lit relaxation room and I was then joined by a Nurse that went through my aftercare routine again and the Dr Dan Reinstein arrived and informed me that all went well.
When I arrived back at home I just relaxed for the day and took my eye drops at my set times. Light was a bit bright at times but that is to be expected. The day after my surgery I went back to The London Vision Clinic and...... I could seeeeeee!!! 20/20 Vision already. Dr Dan Reinstein assessed my eyes and confirmed that my incisions had already sealed. I just had to continue my antibiotics for the recommended time.
I am 7 days post-surgery now and I cannot expected just how happy I am. Laser Eye surgery is literally life changing. My viosion is so clear and it gets better everyday. My vision is better than it was when I wore glasses and contact lenses. The whites of my eyes are bright and I have no discomfort at all. Life looks better! If you are considering this surgery- do it!!! You have one life to live, why not see it in the best way possible. The cost of my procedure was very reasonable.
Thank you so much Dr Dan Reinstein!!! You are the best!
G. K.
I intentionally delayed my feed about my experience with London Vision Clinic for those who want to know how great my vision has become a year later after my surgery.
I had the ReLEx SMILE surgery with Professor Dan Reinstein. He was professional, gentle and very caring. The environment in London Vision Clinic inspires you with confidence and calmness. The staff are friendly and although it can get sometimes busy you are literally treated as if you're the only patient they have. They understand that the process is gonna affect the most precious organ in your body and they respect that by all means.
Before the surgery I went through an extensive test and discussions about every aspect of the surgery including short-term and long-term effects. The surgery itself takes a few minutes and they supply the after care. Right after the surgery I was able to see clearly..yes I had seen the halo and the starburst effects for a few days and my vision was still unstable but that was very normal and lasted for a month or so. It's been a year now and my vision was progressing to the better each day. Now I see better than a normal person and I don't need my glasses anymore. It has been the best experience I ever gone through. In fact LVC ruined my past experience with other clinics (not specifically in the same speciality) and probably with any future ones. They are working like a well oiled machine.
At the end this is the best decision I ever made and I would recommend it to anyone without hesitation.
F. S.
Very happy with the service. My case was pretty standard I guess so it is possible that I would have got the same great results (from -2.7 to 21/20 vision a day after surgery, basically no dry eyes after few weeks) with a cheaper option too. But I think that the whole process at the LVC is designed very thoroughly to minimize the risk of any complications at any stage (before, during, and after surgery), so for me it was worth paying more just for having this reassurance.
P. N. C.
Great care throughout the whole process.
The staff was very friendly and made me fee comfortable at any moment.
Professor Dan was very reassuring, walk me through every step during the operation, which went super smooth and was pain free.
The outcome of my surgery has been perfect so far and I definitely recommend LVC to anyone.
Best money I have ever spent in my life.
Thank you LVC&staff!!!
J. A.
Incredible life change handled by the best in the world! I initially went for consultations from the more low-cost "highstreet" style laser eye correction clinics and did not get a very good vibe. Having almost given up on having the surgery done I went to London Vision Clinic and immediately got a fantastic impression. Now, 3 months post surgery my eyes are perfect! And having the latest SMILE procedure mean I had zero discomfort and an almost immediate return to normal life! Best thing I have ever done. Hands down!
J. G.
Best thing I've ever done and I wouldn't have had it done anywhere else. The care is exceptional and definitely worth the money. My optician has since commented that he has never seen a better result from this kind of surgery before. I really can't describe how much this has changed my life and I'll always be grateful to the team at London Vision Clinic.
J. C.
I've just had my 4 week post-op checkup and everything is great.
The consultation process was excellent, everything was explained very well and the testing was very comprehensive. I was made to feel like I was paying once for the end result of having better vision, even if that took more treatment which would be included. I was eligible for the keyhole surgery which meant a very quick physical healing time but blurry eyes for 1-2 days.
The surgery itself was a little scary but about the same as going to the dentist. It was over in about 20 minutes and I was able to use my phone afterwards to call an Uber home. I had to keep my eyes closed for a few hours but was able to make dinner that night. My vision was a bit blurry that and the next day, a bit like when you're wearing contacts late at night and reading.
For the first week I had dry eyes for which I used drops on the recommended schedule of once per hour. I also had 'halos' around lights at night time which didn't really affect my ability to cycle home at night.
4 weeks in and my eyes are nowhere near as dry. I have to use them probably 2-3 times a day when I'm at work (IT worker) and sometimes if I'm dehydrated from a boozy night, other than that they feel fine. Halos have gone and night vision is back to normal.
The vision is fantastic. It really feels like a miracle that I just wake up and can see perfectly. It's probably the best money I've ever spent in a large chunk and I feel it will give me pleasure and benefits for tens of years.
Fully recommend this clinic if your budget stretches to it, and laser eye surgery in general.
A. B.
Everyone at the clinic is welcoming, friendly and professional, from when you first arrive to the checkup a year after your surgery. My surgeon, Mr Glenn Carp, really put me at ease, talked me through the whole procedure and did a wonderful job, and it was all over in less than 15 minutes. I am so happy with the results and can't think why I put it off for so long, for anyone who has considered it but put it off just go for it you won't regret it.
B. B.
As you can imagine, I did a lot of research about eye clinics. First, I found out that you should never go to a high street or a chain operation, this work is too complex for their people and they don't have the latest ,very expensive kit you need to do a good job.
Second, the same name kept coming up time and time again, professor Dan Reinstein, basically because he's the king of this kind of surgery, and not just in the UK, but worldwide.
Of course, they do all sorts of eye treatments but I can only talk about my type of treatment for Blended Vision, which is basically where one eye is focused on near things, and the other on far objects, and the brain merges the images together (that's not the scientific explanation, but it describes it more or less); and my objective was to stop wearing glasses.
The results are really great. The operation is quick and painless; the aftercare is superb (and included in the price, as are all medications like eye drops etc there are absolutely no extras). the glasses are gone and I am a very happy camper.
My advice, pay for the best, go to Prof Dan right now. He'll test your eyes and see if you qualify for surgery (most people are, but not everybody) and within weeks you'll have thrown those glasses away for ever.
Good luck.
R. L.
I would absolutely recommend the London Vision Clinic. They are one of the more expensive options but it is worth it. They are very professional, reassuring, go through different options, and the aftercare is second to none.
M. G.
Dear Dan and London Vision Clinic Team,
thx for great customer care, a very very professional and always caring interaction. This made this treatment as easy as possible.
Your staff was always nice, professional and knowledgeable!
Your experience and the treatment remains top notch and I am very happy having undergone the treatment.
My vision is now better than before with glasses.
Best Matthias
A. S.
My wife had an ICL surgery with Professor Reinstein!From beginning till end everything professionally organised!She has better eyesight than she used to have with her glasses. Moreover,I highly recommend Pr. Reinstein,he is very professional and feeling responsibility for each patient.If you want to do any type of eye surgery I highly recommend London Vision Clinic and Professor Reinstein with his great team. Nodira(Nora) is pleased with London Vision Clinic. This is best investment in her life!
E. M.
I had never considered laser eye surgery before, but I started working at the clinic in August 2010 and knew almost immediately I just had to have it done. Seeing so many happy patients every day and learning how efficiently the clinic works, it seemed like madness not to. I was only at the clinic for 3 months before I had my procedure and I can honestly say it's one of the best decisions I ever made.
I had a fairly high prescription and before treatment was not even able to read the time on my watch, let alone from a clock on a wall, so it was just amazing to sit up seconds after the treatment to find I could tell the time from across the room. Something I don't remember ever being able to do without glasses. At my one day post-op appointment I was seeing better than 20/20, even I couldn't believe how easy it all was and I work here!!
A. S.
Extraordinary experience- beyond 5 stars!
After doing extensive research for laser eye surgery- I decided to go to LVC for an initial consultation to give me a better understanding of the procedure and the after care etc. From the moment i walked into the clinic on my first visit, the staff were all so friendly and helpful and they explained to me the long and short term effects. I was so pleased with their attention to detail and i decided to go ahead with the surgery a few months later... and now its been 3 weeks since my surgery and i am SO pleased with the outcome and i cannot keep telling everyone i meet that this was one of the greatest and best decision of my life!!
My surgeon, Dr Glenn Carp has been beyond amazing- very friendly and professional. He made me feel at ease throughout the whole procedure! He literally talks you through the surgery and also gave me A-Z information before the surgery- so no surprises at all!
It is such a great feeling waking up every morning without looking for my glasses and being able to see 20/20!
A massive shout out to everyone at LVC for doing such a great job!
I would recommend this to anyone without hesitation!
S. D.
Brilliant service from the first day. Everyone at LVC is incredibly professional and make you feel comfortable. Also, talk you through the complete process and ensure you're fully aware of everything before going ahead.
H. R.
Having worn glasses and contacts for over 50 years, I never, ever imagined I would be able to see unaided. My vision was so bad that I lived in a dense fog without glasses.
From my very first visit to London Vision clinic, I was put at ease and encouraged to ask questions. I was not at all nervous on the day of the procedure but I do remember lying on the table thinking 'This is not going to work. There is no way that such a simple procedure, which takes such a short time, will result in my being able to see.' I knew of many previous patients who were delighted with the results but I just could not comprehend that it would work for me.
It was therefore all the more thrilling when I could actually open my eyes and not just see in the distance, but also read without having to put on glasses. The procedure I had was for 'blended vision' and I am absolutely over the moon with the results.
I regularly see a Consultant at Aberdeen Royal Infirmary because of a problem I have with my eye pressures and had already discussed the possibility of laser eye surgery with him. His response was 'Do no go near a high street multiple.' When I mentioned that I was considering London Vision Clinic he said 'Absolutely, that is the very best place to go, with the best aftercare.'
I am so very glad that I went ahead and had the procedure done!!!
D. F.
My 24 year old daughter had laser treatment by Dr Reinstein after 14 years of being unable to see anything properly without glasses or contact lenses. It was life changing, absolutely amazing and highly recommended by us all. The staff are very friendly, kind and understanding and the whole process was excellent from start to finish. Totally professional and a huge success.
j. c.
My second time using the LVC, first time 1 yrs ago to correct my short sighted vision after my wife who is a medical Dr did extensive research on the best clinic, after all its your eyes, you dont take any chances. 13 yrs later I had an enhancement. The attention to detail, thoroughness and professionalism was superb. I would not trust anyone else with my eyes.
Y. F.
The staff are very friendly and supportive, and didn't make me feel that I have to have the surgery - quite the opposite! they explained to me very clearly what to expect and the risks associated with the surgery. The surgery itself is painless and my vision is perfect now. Very happy with the whole process.
F.
After doing some research and a recommendation given by a client, I decided to go for LVC. It has simply been the best decision I have made!
I had eye surgery done by Prof Reinstein who is a world class eye surgeon. This clinic has the latest technologies including the world's most accurate ultrasound eye scanner co-invented by Prof Reinstein. Only a few laser eye clinics have this equipment.
My experience has been exceptional from the very first call, through to the aftercare. Kate, who was my patient care coordinator was brilliant and prompt with replying back to my endless emails regarding queries. Mr Alex Day was very reassuring during my surgery and made me feel at ease. It's an amazing feeling waking up and being able to see the world in high definition. My vision is better than it was in glasses or contacts. Highly recommend the wonderful Prof Reinstein and the LVC!
E. N.
Ideal
My experience of the London Vision Clinic has been all I could have wished for.
I genuinely looked forward to, and enjoyed, every appointment (yes, even surgery day). The initial tests and accompanying explanations were comprehensive and engaging. In the first few days after surgery, I thought of many questions I hadn't asked (and I had asked quite a few), only to realise that every one had already been answered by my optometrist, with perfect foresight, months earlier. It would not have mattered if I had forgotten all the answers, because queries are encouraged and promptly dealt with.
The surgery itself was completely painless and lasted only a few minutes. Prof. Reinstein talked me through it as it unfolded, and was all-round perfectly reassuring. There was virtually no discomfort, either during or after surgery. I previously had moderately high myopia and high astigmatism. Two months and three weeks after surgery, I have slightly better than 20/20 vision, and can see better than I did with contact lenses. It's glorious. I am delighted with both the process and the result, and very grateful to Prof. Reinstein and everyone else at the clinic.
Thank you.
A. M.
This is the first review I've ever written and so I think that says a lot itself. From being completely adamant that I would never get laser eye surgery, I saw Phillip Schofield on This Morning go through his journey of undergoing laser eye surgery at the London Vision Clinic and looked into the clinic. Very soon after that I decided to go for an initial consultation and all my concerns regarding laser eye surgery were addressed very reassuringly, as well as this I was given a good estimate of the results I would achieve. After discussing it with my family, I gladly decided to go ahead with the surgery. The worst part of the entire process for myself was the fact that I had to wear my glasses instead of my contacts for several weeks prior to the surgery - if that is the worst part of it all, you can imagine how bad it really isn't.
The day of the surgery was very straightforward and very quick. I had already made myself familiar with the process beforehand and so this helped speed things up even more so. The surgery was completely pain free and I was in and out of the room within 10 minutes. I went home via taxi with my family, who had accompanied me on the day, and spent the rest of the day just relaxing and resting my eyes. The post-op check I had the following morning determined that my eyesight was already at 20/20 and considering my eyes were -8 and -7 to begin with, it was quite remarkable to have that level of clarity.
I'm writing this review 6 months post-surgery and my eyesight is actually slightly better than 20/20. The customer service provided by every member of staff at the clinic was nothing less than world class and I would like to give a special mention to both Mr Glenn Carp, my surgeon and Rupalee Khiroya, my optometrist, both of whom made my experience very much a memorable one. For anyone reading this review that is undecided as to whether to go ahead with laser eye surgery, I would strongly recommend going to the London Vision Clinic for an initial consultation - from a 25 year old who spent the best part of 2 decades shortsighted, whose life has now been significantly changed for the better.
M. H.
I can highly recommend Relex Smile Laser Eye Surgery at the London Vision Clinic on Harley Street. I had it a few months ago and my vision is now superb, truly life changing. Anyone who feels squeamish about laser eye surgery (the reason why I put it off for years), Relex Smile is the answer to your worries. There was zero pain during or after the procedure. Professor Reinstein is an absolute perfectionist and has delivered an outstanding result!
W. L.
Great experience, from pre-care to the day of op and post-care. Fully recommend! And the results have been a wonder!
J. A.
It is completely natural to be a bit worried when anyone does anything to your eyes and to feel a bit ill just thinking about it! For years I have wanted to not rely on glasses but didn't have the courage to have laser surgery. Contact lenses were a real pain (quite literally) and I always had to think ahead..I had had a couple of consultations years ago with high street places for laser surgery, but it just didn't feel right, and I did read some scary stories on the web. When I found out about LVC, again I was very interested and a bit scared, but when you go with LVC things are different. There is absolutely no question they don't have the answer to, they are completely honest in telling you all the risks (which are really minimal - the one that stuck with me is that there is more risk of complications arising using contact lenses than with laser surgery) and their attitude to patient safety is astounding. I felt very confident throughout the whole process; they check you, check you again, then the surgeon checks you again. Before I decided to go for surgery, I did a bit of research (as much as a lay person can do really) and I read that some high street places often employ eye surgeons who don't specialise in laser surgery but do all types of eye surgery. I also read the the skill of the surgeon is paramount. My surgeon was Dan Reinsten and I know that his whole career has been devoted to improving laser eye surgery. He has done pioneering research and is an expert in the truest sense of the word. I would not entrust my sight to anyone else, and definitely not anyone who isn't a full time specialist. The staff at the clinic are very friendly and professional indeed nothing is too much trouble. Aftercare is amazing, as you are checked the day after your surgery by your surgeon and you have continuing check ups.
Its been about 2 months since I had my surgery, and my eyes were a bit blurry on the first day after surgery but, improvement is quick and they are absolutely amazing now and keep getting better! Having the surgery has massively helped with my career and reading from a distance. Now, the world is just a bit more beautiful. It feels like my eyes have been polished - everything is in super HD!
I can't recommend the clinic more highly.
a. g.
My Experience with the London Vision clinic has been exceptional, from the first point of contact, having the surgery, and up until 4 months after the surgery.
All the clinic coordinators, and nursing team, have been great along the way, very polite and professional.
The eye check up was very thorough, before it was confirmed that I could go ahead and have the lasik blended vision procedure, as this best suited my eyes/prescription. Roughly -7.00 in both eyes with stigmatism in both eyes.
Although I had been turned away 3 times in Manchester having being told I was not suitable for any laser treatment.
The op with Professor Dan Reinstein went perfect, no pain at all and, lasted probably about 45 seconds per eye,.
Amazing, first time I could see without contacts/glasses, although hazy until settling down the next morning.
The whole procedure was very calm to my surprise, as I would normally be very nervous.
I then went to a waiting room, say for about 20 mins, and sent back to my Hotel, and asked to rest my eyes for a few hours.
I was also given painkillers which I didn’t need at all.
The only thing that bothered me was having to wear eye protectors for a week whilst sleeping, but well worth it re the outcome.
I also received a text on the evening of the operation from Professor Dan Reinstein, and a call a week later from Brendan, to check all was going good.
The next morning I went back for a check up, and all was good, I could see the chart at 20/20 vision, and could also see close up, as long as the words were not too small, whereas before I needed reading Glasses for close up all of the time, on top of contact lenses.
Although not perfect close up, as I asked for good med to distance vision, along with some reading vision, as I read that if there is a big difference in prescription between both eyes, one for reading and the one for distance it could take some time for your eyes to get used to this blended vision, so I compromised so as to get used to it quicker, to which I have.
I have had 2 check ups since, one with Brendan Duane , 1 with Vimal Piparia, who were both pleased with the outcome so far.
Also stopped, or very occasionally now use the lubricating drops I was supplied with, as my eyes are not dry at all.
Also driving at night is not a problem, no halos or starbursts.
So I must say a huge thank you to all at the London Vision clinic, for their friendly professional service, they have provided me with so far,
IIt has changed my life for the better.
No more contacts/glassses, apart from low presc reading glasses occasionally, ( re my choice of treatment ) , and no more dry eyes late at night, or on hol in the sun.
5+ Star experience all round.
D. J.
I have enjoyed very good eyesight throughout my life until, at the age of 48, I found that I needed to wear Glasses to assist my reading. My wife was experiencing different issues with her eyes and after researching the subject we both decided to make appointments at LVC. I confess that was very nervous at the beginning, but really shouldn't have been concerned. The extremely detailed tests confirmed that I was a candidate for blended vision laser surgery to restore the ability to read without the aid of glasses. The level of detail provided in response to my questions reassured me of the benefits and so I decided to go ahead with the procedure. The surgery was completed by Professor Dan Reinstein, he put me at ease by talking me through the process at each stage and completed the entire procedure in only a couple of minutes. Following the surgery I adhered to the simple post operative instructions and true to their word my vision reached the targeted levels as promised. Subsequently and in line with expectations I have enjoyed a return to the eyesight of my youth!! The freedom of being able to read without any thought of reaching for glasses is absolutely tremendous. I have been extremely impressed by all aspects of pre and post surgical care, with Reception Staff, Optometrists and of course Dr Dan making sure that nothing is too much trouble. If you are thinking about this surgery I have no hesitation in recommending the London Vision Clinic, in my opinion there is nowhere better to place your trust.
S. C.
I had my laser surgery last week and here I am typing without my glasses! Prof Dan and the team are amazing and I am so grateful to everyone at the clinic for the excellent care and customer service. A special thank you to Prof Dan for being truly brilliant in his field. Aurelia, for going the extra mile in looking after me when she could see I was a little nervous, (although after the treatment there was no need to be!) Terais for her professionalism and friendly disposition. I thought it sounded a bit dramatic when people had previously said it was life changing, however I now know that's exactly what it is! Thank you
A. Z.
Fantastic service from start to finish. From the lovely granola bars in reception area to the fact that I can see better than I could with my contacts, despite having complicated eyes. Dr Reinstein did a fantastic job. All staff very professional and kind. Every time I entered I felt like this was a luxurious retreat, with an amazingly professional end-result. Having eye drops sent to me at home when I ran out was a great perk. Best decision I ever made (other than marrying my husband, of course).
M. Z. v. B.
Excellent service. They are very professional from the minute you set your feet in the clinic. On the day of the operation I was feeling a little anxious, but they made sure I was calm and relaxed. The doctor was always talking to you will the procedure was taking place, explaining all that was happening, So that was very reassuring. The postoperative is excellent as well. They check you several times, sometimes during a whole year even, which is my case as my dioptre was very high
A.
Very impressed with the service I received from London Vision Clinic. High quality of patient care, staff were extremely professional and friendly throughout the whole experience. Cannot recommend them enough!
H. a.
Having done all my research, this was the only place that offered laser eye surgery to people with perscriptions as high as mine! To go from -10 to completely glasses free is nothing less than a miracle - worth every penny!
Having laser eye surgery is defo a scary thought but this is one of the best decisions I have ever made!
I would recommend london vision clinic to anyone looking to have laser surgery. The staff, their professionalism, friendliness and atmosphere is very welcoming.
A. T.
Excellent care pre- and post-surgery. The staff are all excellent. I felt safe and in good hands at all times. Would definitely recommend.
M. E.
Found London Vision Clinic after an optician said to me "If you are going to get it done go here, he's the best." It's true, Prof Reinstein and the team are fantastic...from the moment you have your first consult to the last follow up I don't think I've ever experienced more consistently good customer service. The procedure itself blew my mind...I still can't quite believe after 35 years not being able to read text a few cms from my face I now have perfect vision and it's been that way for 4 years. Don't trust anyone else with your sight...go straight to the best.
J.
After having completed a long due diligence on private clinics offering laser eye surgery, I am delighted I chose LVC. Organisation is great, staff very helpful, and the place is cosy with healthy snacks and nice tea and coffe selections to enjoy whilst you wait. Waiting time for myself was very short so plan ahead otherwise you might not have time to finish your latte ;) Regarding what really matters, medical staff is very knowledgeable and equipment is definitely top quality. After-care is also great and my life is now so much better without having to trouble myself with that glasses/contact lenses malarkey. Financing options are advantageous too. For sure is the place to go to if you're in the UK.
D. M.
Cannot recommend this practice highly enough. Top class service (as one would expect from Harley Street) from initial enquiries, through to initial post-op care and on to follow-up care. Professor Reinstein and Brendan the optometrist were both superb; it would be unfair to just single them out without extending praise to the whole team. Extremely professional, helpful all round and I'm extremely pleased with the results. Being a healthcare professional myself, the blended laser surgery has helped me in my work enormously (not to mention made the BNF a lot easier to read!). Not only that, but I now have a much better appreciation of the whole outside physical world.
If you value your sight, make the London Vision Clinic your first port of call - seriously!
P. J.
One of the best decisions I have made in my life. I was fed up of having to use different pairs of glasses and take them with me whenever I went. Not only do I have to wear glasses anymore but I can now read even the smallest writing on any label - absolutely fantastic! I would highly recommend the London Vision Clinic and can not praise them enough for all the kind care and attention I received.
E. S.
I was contemplating laser to correct short-sightedness for a few years. It was a pain for driving, sports, travel etc., but relatively mild and never seemed to justify the surgery involved. I felt nervous about the process, the side-effects and the long-term prognosis. That was until I was referred to Mr Carp at the London Vision Clinic. I cannot recommend him and the whole team highly enough. Do not mess with your eyesight, it is really worth the (relatively) high cost to have peace of mind from one of the leading laser eye surgeons in the world, a team of researchers and incredibly professional optometrists, nurses, clinicians and admin staff. I now have 20/20 vision and have not looked back...!
E. W.
LIFE CHANGING !!!!!!
The London Vision Clinic have not only given my eye sight back, they have changed my LIFE !!!!
The most professional company I have ever had the pleasure to meet. The entire team work extremely well together, and they take you through all procedures step by step. As for Prof. Dan Reinstein he is simply the BEST at his profession, and I can't THANK HIM enough for what he has done for me. I would not hesitate to recommend LVC for any eye surgery, and have been doing so since my surgery in June 2016.
Thank You all so very much
E. S.
Excellent service from start to finish. Didn't feel rushed through and plenty of pre-op tests done to fully confirm suitability. Knowledgeable optometrists and some of the best surgeons in the field. Price higher than other places but worth it. Recommended.
D. D.
A great clinic with the best results. A clinic on the high street told me that I wasn't suitable for laser surgery and offered lens replacement (scary!) however LVC were perfectly able to treat me. The surgery gave me amazing eyesight and was over in what seemed like two minutes. The surgery itself is not a big deal, you can't feel a thing, it's so quick, and all you see are different coloured lights and it's a bit foggy afterwards, and you even get a teddy and a blanket :) The pre-scanning and aftercare was nothing short of the best. You are in good hands here, I couldn't ask for more. Glenn Carp clearly is top of his field, there's no need to go anywhere else, and it's surprisingly affordable for Harley Street. Why risk your eyesight anywhere else?
J. S.
Excellent experience from start to finish! The service I received from Professor Reinstein and Vimal Piparia was outstanding, and the procedure (I had the ReLex 'Keyhole Lasik' performed) has changed my life dramatically. Pre-procedure my prescription was -9.75/-2.75 (right eye) and -6.25/-3.50 (left eye). At my four month post-operative visit I was seeing 20/16 at distance, and every single day I marvel at how sharp my vision is. Cannot recommend this clinic enough.
A. H.
Got a recommendation that London Vision Clinic is the best at what it does - so glad I took that advice because it's absolutely true. My eyes were worse than most (-8.0 and -8.5), but did the ReLEx SMILE procedure with Dr. Dan Reinstein. …
M. W.
I received a highly professional service from start to finish. Thank you to Professor Reinstein and the rest of the team!
C.
Great staff and equipment. I had the most comprehensive eye test ever with a multitude of tests performed. Courteous and diligent staff. Top quality service.
G. L.
I have worn glasses and contact lenses for over 20 years and was fed up. Having extensively researched laser vision surgery and the various providers in the market place I settled on London Vision Clinic for my procedure. My choice has …
S. D.
I had my laser eye surgery with The London Vision Clinic about 4 months ago now and my vision has been excellent since then. I find the communication between you and your patient coordinator to be extremely responsive and they aim to answer …
S. C.
I had my laser surgery last week and here I am typing without my glasses! Prof Dan and the team are amazing and I am so grateful to everyone at the clinic for the excellent care and customer service. A special thank you to Prof Dan for …
M. Z. v. B.
Excellent service. They are very professional from the minute you set your feet in the clinic. On the day of the operation I was feeling a little anxious, but they made sure I was calm and relaxed. The doctor was always talking to you will …
R.
Incredible experience,ultra professional! I regularly recommend to anyone that wants laser surgery.One of the best decisions of my life! I ended up with 20/16 eyesight! Incredible after years of wearing contact lenses!
A. B.
Amazing clinic, so professional, would 100% recommend to anybody wanting laser eye!!
P. H.
Extremely professional team. Very thorough and excellent at their jobs and the level of service they provide before, during and after the procedure. I would not go anywhere else for laser eye surgery. Prof Reinstein has changed my life. I cannot thank them enough!
L. Q.
couldn't recomment this clinic enough. they talk you through everything from start to finish and have an excellent communication system.
the morning I got my surgery they offer head and shoulder massage, you don't feel any nerves. can be a bit daunting on the chair but Dr. Dan Reinsten is extremely professional and talks to you as it's happening. was on the chair at 11am and home before 12. lay down for a few hours and could see by 3pm. was the most amazing feeling ever.
next day I went for a check up and I have 20/20 vision. only regrey is not doing it sooner :)
M. F.
My prescription changed from -10 (essentially blind without my glasses) with an astigmatism, to 20-20 vision. It quite simply changed my life. Worth every penny. I was a VERY nervous patient and had hysterics for weeks before the operation. Dan was superb, addressed all of my fears, and gave me great confidence. I think I might not have gone through with it if it had been anyone else.
R.
Incredible experience,ultra professional! I regularly recommend to anyone that wants laser surgery.One of the best decisions of my life! I ended up with 20/16 eyesight! Incredible after years of wearing contact lenses!
j.
Best decision to get my laser eye surgery done at London Vision Clinic.
J. R.
I have had nothing but the best experience at LVC, everything from the initial consultation to the surgery and the follow-up appointments have been excellent and explained in as much detail as you want (For me, that was knowing everything that would happen as it happened). I was unsure of whether to get laser eye surgery before I found out about the LVC but now I would highly recommend them to anyone who is considering laser surgery.
P. H.
Extremely professional team. Very thorough and excellent at their jobs and the level of service they provide before, during and after the procedure. I would not go anywhere else for laser eye surgery. Prof Reinstein has changed my life. I cannot thank them enough!
H. C.
Such a seamless process from start to finish, fantastic team who reassured every step of the way - and the procedure itself was simple, cannot recommend having 20/20 vision enough
M. S.
Couldn't have ask for a more professional and friendly service from everyone - from that the initial tests, the surgery to the aftercare. This really is the premium service - which is so important when you're looking at having laser surgery. Highly recommended!
S. F.
I was extremely cautious about this, having waited more than 10 years until I felt the time was right to proceed. I was reassured both by the data showing very high levels of success, and by the professionalism of the staff at the clinic. Everything went smoothly and I am delighted with my new lease of life, having binned the spectacles after 40 years!
R. C.
I can't recommend London Vision Clinic and Professor Reinstein enough! I can see as good as a army pilot, and before I wouldn't be able to cross the road without glasses or lenses, as I was practically BLIND!
Not only the team are all brilliant, and Professor himself is one of the best eye surgeons in the WORLD, not only in the UK, he also is very yummy:) Very charming guy.
Yay!!!!!!!!!!!!!!!
B. N.
Amazing Patient Care! I was very much aware what was going on at every stage of the treatment, because the team had thoroughly explained everything to me! The surgery itself was straightforward and I was able to go back to my normal activities in no time at all!
r. 1.
It's really simple. If you want the best, look no further.
D. H.
A very nice experience. Even during covid everything felt very safe and thought through. All the staff were very nice. Dr Carp especially was lovely and did everything possible to make me feel at ease
J. F.
Thoroughly recommend getting laser eye surgery at the London Vision Clinic. They are friendly, professional and achieve good results. Thoroughly worth the premium over high street clinics.
p.
Excellent treatment from Dr Carp and his team. Didn't have any problems with the surgery or afterwards and now have better than 20/20 vision!
D.
Excellent staff and great service. Probably the best place to get your vision corrected. I came from Washington DC to get my eyes corrected at the London Vision Clinic in June 2018. Very pleased with the service.
R. W.
Life changing experience so glad I had it done. Really kind professional staff. Definitely would recommend :)
F. Y.
Dr Dan was brilliant in explaining everything before the lasereye surgery it's been 5 months after my surgery what can I say it's best thing with out glasses my vision is 20/20 now.
Thanks London vision clinic
S. S.
Wonderful treatment from start to finish. The staff were all delightful and Mr Carp was an understanding and friendly surgeon. Couldn't be happier with the results as seeing better than 20/20. Recommend 100%!
P. P.
I found the whole experience comprehensive and reassuring. As someone who is a little squeamish I found the aftercare on the day especially good, with a friendly nurse taking extra time to sit with me, instruct me how to do the eye drops and check and make sure I was comfortable.
T. M.
I'm very happy with the results.
Always kept informed, everyone is friendly and professional.
P. C.
Dr Glenn was fantastic, still can’t believe this is true, waiting for my 3 months review to comment to assure myself it is not all a mirage, and send a formal thank you to the team. Clean clinic, fantastic staff, best of all, wonderful gourmet coffee and chocolates.- RO from Nigeria
K. B.
Had my eyes done in February, i cant believe how amazing it all was. Painfree, beautiful building, professional service and lovely biscuits in the waiting area!! The aftercare is second to none cannot recommend enough! 👍
A. H.
Very organised, amazing staff. Have recommended to many friends.
c. p.
Had "blended laser eye surgery" about 2 years ago now
Initially took time to get used to.
Very professional and through aftercare
Now don't need glasses at all not even for reading
Would highly recommend
C. H.
Well informed initial consultation and was a very easy and fast process. Very good at regular check ups and gives you additional resources such as eye drops, glasses included. Great value for money
S. R.
Simply outstanding. Brilliant service from kind and helpful staff throughout the 2 years I have been attending. The surgery process went without fault and the aftercare is excellent.
A. E.
Just as everyone described, the actual surgery was painless and very easy. The staff does a great job of managing any anxiety you have, and the entire process was seamless.
R. P.
Extremely smooth process, with brilliant pre and post-operation care. Could not recommend highly enough.
E. O.
Really great experience with attentive staff. Outcome of the surgery was better than expected and have had no problems!
M. S.
I was so impressed, my partner had the same treatment two months after mine. She is now free of glasses for first time in forty years.
N. S.
The whole experience, from the initial reception to surgery and post-op follow-up, was very professional and easy to go through. This single change has probably changed my life more than anything else in recent years.
A. T.
Fantastic experience. Outstanding service and professionalism from the consultations through to aftercare.
I recommend everyone who wants to see again without glasses to contact LVC!
C.
Great staff and equipment. I had the most comprehensive eye test ever with a multitude of tests performed. Courteous and diligent staff. Top quality service.
A. C.
I have received very professional and friendly service from LVC throughout the process.
Very pleased with everything and would highly recommend.
M. M.
The highest level of medical expertise and quality of service that I've ever received from any practice I've been to in my entire life. A truly life-changing experience.
G. T.
Amazing process with 100% results. Highly recommend the service, support, procedure and after care.
I. A.
Great service, had my surgery in January, everyone from reception, optometrist, surgeon, were top notch. Highly recommend.
M. S.
A great experience from start to finish - flawless
N. L.
Amazing service and a wonderful experience! Thank you so much for everyone! I can finally have 2020 vision :D
R. A.
Amazing treatment, hospitality and customer service. The staff made the process very easy and and we’re very supportive. Would recommend 100%.
M. B.
Best decision of my life. Amazing vision now. Staff is very kind and the clinic amazing. Everything worked perfectly.
S. N.
Great patient care and aftercare.
R. B.
Excellent service. Best thing I’ve ever done.
With a complicated prescription was extremely surprised that they could give me 20/20 vision so non invasively. Thank you !
j. 1.
Fantastic place. Felt very comfortable
A. K.
Impressive results from surgery, thoughtful and thorough aftercare, and incredibly professional. I would recommend absolutely everyone to go here.
J. D.
Very professional. I found the actual procedure very uncomfortable which I hadn't anticipated however it was over quickly and now my vision is spot on 2 months later.
S. B.
Very professional from start to finish
Cannot fault In anyway
A. B.
Amazing clinic, so professional, would 100% recommend to anybody wanting laser eye!!
E. F.
Amazing from start to finish. Very caring and considerate especially w the aftercare and post appointments. Highly recommend.
J. A.
Nothing but happiness for getting my eyes lasered. I wholeheartedly recommend it for anyone and everyone.
Over in minutes for a lifetime of happniess.
K. G.
A year on and still really pleased with results. The care and professionalism shown at LVC is beyond compare. Thank you all.
G. D.
It’s been over a year since I’ve had my surgery and from calling to surgery to after care, it couldn't have been better. I’ve got some what of a compulsive personality yet the service, the care, and information provided was all to the highest standard I can’t fault it. I am so glad I picked LVC and wouldn’t recommend going anywhere else other than the best especially when it comes to your eyes. A big thank you to my surgeon Dr Glenn Carp, who was very easy to talk to and always helpful whenever I had any questions. He made me feel at ease and comfortable with the procedure and the surgery was over so quick I didn’t even realise it. I had opted for the Smile procedure - I could see right after the surgery but it was quite hazy/misty. I think with different people it can take different times to recover but no doubt it will recover. Most of the hazey/misty effect was gone after a week. For me it took around about 2 months for the haze/mist affect to completely disappear and it was back to normal, of course with added advantage of being able to see without contacts or glasses. Thank you to my optometrist Sharon who carried out the pre and post examinations as well as my aftercare, again, very easy to talk to and answered all my questions. I wake up sometimes and I have to remind myself I’ve had laser surgery because I’ve forgotten what it felt like to not have 20/20 vision. One of the best decisions I made, but the added service and care from LVC made it all worth while. Thanks again to all the team at LVC.
O. N.
Amazing results, I couldn't be happier! The professionalism and expertise of all the staff at LVC is unrivalled. Thank you so much!!
R. E.
Efficient service, excellent standard of care and very pleased with the results - could not believe how quick the recovery was
M. W.
I received a highly professional service from start to finish. Thank you to Professor Reinstein and the rest of the team!
L. M.
Fantastic & professional service from start to finish. Very excited to ditch my contacts for good!
E. V.
Fantastic! High quality experience and unbelievable results. I can't recommend the clinic highly enough.
A. P.
Great surgery, pre care and aftercare - very happy with the results.
S. B.
The best decision I have made and the best clinic to choose. Dan is amazing.
G. C.
nurse are all very professional and patient , very nice experience.
m. g.
Great place and great people support information you throughout your recovery period.
M. G.
Amazing!
Life changing!
The surgery was painless and quick and the results incredible!
N. M.
Excellent care and very thorough through every stage
D. M. E.
Restored vision is a dream coming true, thank you so much!
s. d.
My experience at the London Vision Clinic was utterly superb. From the initial consultation, through to the surgery and finally the x4 month aftercare. The London Vision Clinic did a fantastic job and offer even better aftercare.
I would never hesitate to go back to the clinic for any other treatments in future and would highly recommend them to anyone. Best decision I made.
E. D.
Great service!
P. M.
Very professional adheres to covid rules
D. C.
Thorough, professional, inspiring. Worth every penny
N. Z.
Great experience, the surgery was super simple with great results!
M. F.
A friendly and efficient service. Excellent outcome
S. J.
Fantastic staff, service and clinic.
D. L.
One of the best things to happen to me in my lifetime
W. A.
Good service
n. a.
prof. dan is a great person
A. D.
Fantastic!
E. O.
Seamless operation
S. K.
This place will change your life
M.
I am impressed
J. R.
Very professional
S. B.
An excellent service that I would highly recommend to anyone considering laser treatment and have already done so to 2 of my friends. In fact there is a group of 5 old school friends that have or are about to use LVC, so how much of a recommendation is that? The staff are all friendly and helpful, the organisation and after care beyond brilliant. As for the improvement on my sight FANTASTIC!! I would award 10 stars if they were there!!
B. C.
You get what you pay for at LVC - it's expensive, but you get excellent service for your money. Laser eye surgery isn't something you want to get from the cheapest provider in my opinion. I just wanted to know I was going to get the best treatment and I feel that's what I got from LVC. The best moment for me was when I first met the surgeon, Mr Stuart. I was feeling a bit unsure about the whole thing, after reading the scary-sounding document which lists everything that could possibly go wrong. But he explained it all clearly and put everything into perspective and I walked out of that meeting feeling completely different - I felt positive about the surgery and didn't have any doubts about going ahead. I'm so glad I did it - it's no exaggeration to say that it has improved my life. Five months on from the surgery my eyes haven't quite healed 100% yet, but I'm being well looked after and having additional appointments with the optometrist - which is all part of the service.
A. I.
R. A. J.
L. C.
N. W.
N. S.
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q. d.
y. r.
C. Z.
I. D.
J. B.
T. B.
F. E. A.
M. T.
A. S.
B. W.