Reviews of Specsavers Opticians and Audiologists - Tottenham Court Road. (Optician) in London (London).
Specsavers Opticians and Audiologists - Tottenham Court Road
Unit 6, 6-17 Tottenham Court Rd, London W1T 1BG, United Kingdom
Description
Information of Specsavers Opticians and Audiologists - Tottenham Court Road, Optician in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Specsavers Opticians and Audiologists - Tottenham Court Road
Sunday
11am–6pm
Monday
10am–6:30pm
Tuesday
10am–6:30pm
Wednesday
10am–6:30pm
Thursday
10am–6:30pm
Friday
10am–6:30pm
Saturday
10am–6:30pm
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Reviews of Specsavers Opticians and Audiologists - Tottenham Court Road
p. s.
Went in last week to see if my glasses could be mended and came out with 2 new arms. Couldn’t be more grateful to the young lad who mended them, at no charge. I’ve been going to Specsavers, Tottenham Court Road for over 5 years and the experience has always been brilliant.. Near where we live, Surbiton Specsavers couldn’t have been more different. They were not at all helpful and prove that it’s all about the people!
C. Z.
Umar was very helpful, and went out of his way to provide great service when I went in to get new glasses at short notice. One of the female managers was less helpful though on another occasion. I suggest asking for Umar!
R. T.
I have just been to this branch of Specsavers for an eye health checkup and ordered some more glasses and contacts. Could not be any better. From Helen who checked my eyes with care and attention to detail, Adi who is so professional yet personable helping me choose my frames and finally Umar who was so good the last time I visited that I bought twice as many glasses as I came for and I'm so glad I did ( great offer). What a team.
P. B.
The staff are very professional and friendly. I collected my glasses from Ian(?) Store Manager. Checked for fit and suitability before letting me leave. Excellent careful service.
Y. A.
When it came to assisting me in selecting my glasses, Minhaj was polite, forthcoming, and diligent. He not only knew what to recommend, but he was also genuine and issued my frames according on my requirements. If you go to this Specsavers location, make sure you go to Minhaj.
A. K.
Just went to this Branch. Nicky was wonderful, honest, patient and knew her stuff. I also appreciated the fact that the process was quick and fast.
D. O.
Popped in to get my sunglasses and prescription specs aligned and tightened and the attention to detail from Hasan and Umar was second to none. Even got a free case for my specs!
B. H.
Came in with a contact lenses emergency and they sorted me right out even though I’m registered elsewhere. Great staff.
M. W.
Had varifocals changed twice at Tottenham Court Road & still my vision through the glasses are still blurry, 2cd set of lens were even worse then original as they moved to the position wrong so that when I looked straight ahead it was all blurry. I had to revert back to original varifocal lens, also I was told there nothing else that can be done by manger wouldn't recommended to anyone as the service is at the lowest standard, my new frames were also scratched apon picking glasses up only to be told by a manager that he can't see how the lab would do this.
A. K.
Ade the store manager was very kind to fix my sunglasses free of charge. Amazing service! Thank you
B. R.
My experience at the Tottenham Court Road store was wonderful, from start to finish. I went for my routine check up recently and was really impressed by the professionalism and good customer service from all staff members. The manager, Shenaz, stood out for me as she was exceptional with customer care and her knowledge of glasses and lenses made me confident in my purchase. She also has a great eye for fashionable yet appropriate frame choice, she took her time helping and listening to my needs so that I could choose a suitable frame. Also, making sure she goes the extra mile so that I was left happy with my choice, making the whole experience run a lot smoother.
f. a.
I’ve been coming here since they opened, many staff have come and gone but what remains is their excellent service to customers. Always been helpful and they always correct any issues. I want the staff to know they are doing a fantastic job and to keep up the good work .
V. A.
Suhuur was just amazing! Very friendly, personable, and found the right glasses for me on the 1st attempt. Thanks Suhuur!
S. G.
I had ordered a pair of glasses quite recently and I was amazed by the great customer service offered by all members of staff whilst still being limited by how much they could help due to the new Covid restrictions. All staff were very respectful, kind and tended to my needs and preferences when it came to selecting a new pair of glasses for myself and my wife. Everybody was great but one person that stood out in particular to me was the manager Shenaz who helped me choose the glasses and put the order through, she helped me look for the best alternatives without it being too costly while still giving me what i wanted. Overall I am very happy with my experience at specsavers and I will definitely be coming to this particular branch.
S. I.
Very helpful staff who did essential maintenance on my glass frame arms which l had unfortunately sat on. I commented on what l believed was a design flaw and l was gently corrected ' madam if the arms had been totally plastic they would have shattered under your weight( NB lm under 9 st). He said it so politely and knowledgeably with no judgement. I certainly will be more careful in the future when lm taking a photo. I'll put them on a hard surface well away from what lm doing. The store was quiet so we could conduct a detailed conversation even through our masks. He did the repair very efficiently offering to do further adjustments any time l was passing. It's not a branch l visit often but l would say their staff training goes the extra mile and there's a sense of pride in their level of service you might not experience elsewhere. It's a spacious branch on two floors with well laid out displays. Worth asking for assistance in choosing new frames.
J. A.
Great service from the Tottenham Court Road branch. All the staff were very helpful. Also they are adhered to social distancing and sanitation.
M. K.
I've had free eye test there. Staff was very friendly, professional and helpful. They explained all the steps of the test.
T. O.
Doctor gave me good eye test and explain my eyes conditions.
Helps really well!!!!! then some hospital they just tick box for paper to tell you rest and drink water for two weeks and if not change the problems, comeback 🙌🏻
V. H.
So so grateful for the Manager and General Manager. Nabil and Shenaz. They really go above and beyond for customer service, providing great care. The Google reviews do not reflect the experience I had here. Communication was great, they were helpful and professional but super friendly, and they really put me first as a customer. I really felt welcomed and valued. I cannot recommend enough.
r. b.
Seemed quite thorough. Prices are low with options for more expensive variations, tints etc. Got mine on time 7 days later.
M. M.
Bit of a wait (quite normal at this branch) but friendly staff who (usually at least) seem to know their business.
A. D. M.
Great location and selection of frames. Customer service is top class, especially from Pamela!
S. S.
Nice solid place for eye test and glasses. Choice of glasses are mostly functional and not too funky. The service and product does what it says on the tin. Good value and pleasant service.
P. S.
Helpful people in the contact lens centre. They were able to smoothly resolve an issue that I had. Many thanks.
R. B.
I had visited this branch recently and the service I had received was outstanding, particularly by Shenaz and Nabil. They both greeted me and my wife on arrival of my visit and had been extremely helpful and provided us with great advice on what would suit our individual needs and lifestyle. I would definitely recommend this particular store to friends and family, especially to see Shenaz or Nabil as they had provided me and my wife with exceptional customer service.
k. W.
Had a problem with my new varifocals, but, luckily, was dealt with by Kate who was excellent. She was skilled, professional and personable. She listened to what my problems were, made informed recommendations and got everything sorted. I felt she really cared about getting the best possible glasses for me. Great to get proper service.
k. p.
Went into the Tottenham Court Road shop today to buy my first pair of glasses, I felt really daunted by all the choices and had no idea which ones would suit be best but one of the optical advisors called Daniel D helped me so much and made my experience really enjoyable. He helped me pick a whole range of styles that would suit my face shape and took the time to help me pick the perfect pair of glasses. He was so patient and really put the effort into helping me pick the glasses that suited me best and didn’t make me feel rushed or that I was taking up too much time. I’ve left with two lovely pair of glasses and I’m so happy. What amazing service thank you so much! Daniel is a credit to your team.
O. T.
Suhuur and Hatim were absolutely amazing and they really went beyond expectations to provide the best service!!
Will definitely come back again.
Thank you!!
K. P.
The most helpful opticians I have ever been to! Drew was very friendly and went out of his way to assist.
I was visiting my partner and was down in London from Glasgow, I came in at 1830 on a Saturday evening with some damaged glasses - Drew repaired these as best as he could (they were beyond repair, but it was enough to get by!) Drew then arranged for me to have an eye test that evening, and my new glasses were ready for collection by lunchtime on Sunday in time for my train back north.
A genuinely fantastic experience and by far the best Specsavers branch I have ever been to (that's at least 6!)
Thanks!
C.
I needed to adjust my two pairs of glasses which I got before the lockdown, and went to the store today. Mo, despite of busy helping out with customers all day, was very patient in helping adjusting my glasses, as well as fixing another one we brought, and all the work was very well done! Couldn’t appreciate more of his help!
M. X.
Utmost quality. Never have I been to a better eye store than Specsavers Tottenham Court. Not only did their employees consistently treat me with fantastic customer service whenever I visited the store (and I visited many times), their in-store policies are amazing. When I came in a month later after ordering an updated pair of glasses from them, I informed them that my right eye felt blurry. Within moments, they gave me a free eye check-up for the next day and ultimately a free replacement for the right lens. As a study-abroad student who has visited various eye stores in London, I highly recommend this store to anyone looking for great prices without sacrificing great quality.
J.
First of all, I want to thank the people who kindly welcomed me in a very professional way.
My eye test was a success with Sonia Shah, a professional like no other and more in her professionalism in understanding the client with great advice, and many details that fill the client with an environment prone to return and recommend 100%.
... If there is one person with the best ways to lead a customer to the best, they can choose regarding their glasses, it is El-Turik professional in customer service, his charisma and kindness makes the customer feel satisfied to recommend this store as the best in central London
L. J.
The staff here are super friendly, highly recommended.
Especially they are happy with helping me to use the old frame while ordered a new lenses.
Normally it takes 2 hour to change lenses with my old frame. However, Reon realized the it gonna be troublesome for me and he helped me to settle changing the glasses within 15 mins. I am amazed by his efficiency!!!~ Thank you so much!
C. M.
Went here for my first pair of glasses - very professional, helpful, and prompt. Great customer service - I had a small problem (that was my fault) - but Kiri helped resolve the situation in such a way that I will definitely return here as a customer in the future. No hesitation in recommending.
s. m.
After living in London for 5 yrs and using different opticians this place has proven far the BEST. Fast service, very professional, friendly, high quality glasses for the lowest prices, plus one year guarantee for no extra cost. I only had to wait a week to get my glasses. I love specsavers and love their tottenham court road location. Thank you guys!
T. T.
The staff here were so lovely and helpful! I came in because my glasses had broken and I didn’t have any contacts or backup glasses, and they went above and beyond to help me. They ordered me new contacts and glasses, and even gave me a few spare pairs of contacts from a trial box so I’d be able to see until everything came in. I worked with Saif getting my new glasses sorted, he was really wonderful. Highly recommend this specsavera!
R. T.
5 stars especially after the following incident. Thoroughly impressed. I have been a customer for contact lens for around 10 years here. I've always had good service.
Yesterday, I went in to collect a pair of lens with changed prescription. A lady (I forgot to get her name), picked up contact lens for a different person (with same surname), however, asked me to book an appointment for a fit. I knew, I didn't need such an appointment. Anyway, she didn't allow me to just take the lens away (which I was insisting). On checking (after quite a bit of confusion), it was found they were not for me. Then she found the right ones.
I am impressed that even though I was insisting I am happy to take the lens away (without a fit appointment), she stood her ground and did the right thing.
Thanks to a lot, especially to her. Thanks to the whole team for the good work and service over the years.
F. W.
Been recently to the branch, was really impressed with the service I have received. The store Manager Shanaz went beyong to help my broken glasses. Big thumb up for team.
A. S.
Came to this branch to change the prescription in my glasses. Although this should have taken up to 2 hours, Reon very kindly made sure they could be done asap (20 minutes!) so I would not have to wait for a long time without my glasses. Excellent customer service, would highly recommend a visit to this Specsavers branch.
A. M.
I've done my glasses near my work place at your London Wall branch with Jess who was amazing. However, due to the current situation and cause I needed my frames adjusted as they were too tight behind my ears, I went into my local branch at East Ham. The lab person adjusted them for me but when I got home I've noticed 2 fingerprint smudges(picture) in the middle of the lenses. I've called the East Ham branch immediately from where the receptionist told me to phone London Wall as they don't have my details in the system. I've called and spoke with the manager in London Wall who said it's East Ham's fault and she will call them up with my details and tell them to arrange a time so I could go in to get them fixed and she'll call me back. It's been 2 weeks and she never called so I called today again and because of Covid crisis I got in touch with Sammie at Tottenham branch. She said she emailed my details over to East Ham and I should call them up again to discuss it with them as it's their fault. I've phoned EH and after a while a rude lady picked up who said "they shouldn't have adjusted my glasses in the first place as they were not done in their store, that I should've been rejected because they're a franchise but they've done the adjustment out of goodwill and she will talk to the manager today in his day off to talk to the London Wall branch as they're not taking responsibility for what happened".She said the manager will call me, needless to say no one did! So I called back to Tottenham and spoke with ROB!! and thank God I did! He was the only helpful person I've dealt with who actually listened to my issue and actually wanted to help me so I was able to go to the Tottenham branch and get my glasses fixed in a few hours. But only thanks to Rob. I had my glasses for 1 month and was unable to wear them with all this issues. If it wasn't for Rob's kindness I wouldn't be writing this now. I cannot emphasise enough how reassuring and sincere he was. Also he called back when he said he will unlike all the other people I've dealt with. He deserves a huge pay rise and all the recognition he can get. He's a legend!!! Top notch customer service even if I didn't do my glasses in this branch he still helped me. Give him a rise, a promotion, a paid holiday, anything! I would highly recommend this branch to anyone who wants to deal with nice people who care about you and your concerns.
Please check your EAST HAM branch as the customer service is horrible and all the employees are rude!
A. G.
I went here a week ago to find a new frame. I was very much helped by Farida in searching it, since great varieties of frames and it could be difficult making a choice.
This is definitely my favourite place: Good quality and price!
Y.
Well where do I begin!
As soon as I arrived I was greeted by the friendly staff downstairs and upstairs. My appointment was swift (thanks Kara - I think that’s her name. She’s the young blonde woman with glasses upstairs). My optician James was thorough and super friendly. He explained everything that I needed and went the extra mile to insure that I had an exceptional appointment. He’s a top optician... so make sure you request him! I left feeling confident that I got an A class service and that my eyes are being supported in the best way.
When I went to chose my glasses I was supported by the charismatic and enthusiastic Daniel, who made sure that I knew about the different ranges. He never missed a beat and ensured that I had top service. I was surprised that he was a new member of staff, because he seemed extremely knowledgeable about the products. His attention to detail and positive customer focused approach should merit him a raise/promotion. Specsavers are lucky to have him. Keep him whilst you can.
It’s been a VERY long time since I’ve had an eye test and I’d 100% recommend here! Great service.
Thanks for everything James, Daniel and Kara
S. T.
Mo (the director) and his team have been amazing throughout. Arrived in a very short notice/walk in due to broken glasses. I’m usually quite a difficult customer but Mo was polite and friendly, promptly dealt with me and arranged my new pairs of glasses to be shipped to my work place in a few working days. Highly recommended!
E. S.
After a previous unfortunate experience with Vision Express, I decided to give SpecSavers a try for the first time and I’m so glad I made the switch. The team both upstairs for my eye test and down on the main floor were really helpful - went in early, got great advice and was really happy with glasses I ended up with. Special thanks to Sonya and Dhruv for looking after me so well. I’ll definitely return to this store next year.
S. K.
Great service from attentive staff!
I thought i needed to buy new glasses after a small accident but a young gent Kiri fixed my glasses in an instant!
I would recommend the Tottenham court branch to anyone else who has sat on their specs.
Thank you very much young man
H. D.
This place is by far the best specsavers outlet in all of Central. The staff are considerate and listen to your questions. I myself had several trips to various opticians trying to figure out my specific needs of lenses and not one other branch treated me as well as the staff at Tottenham Court. Daniel especially took the time to ensure my frames were to my liking and was very skilled in what he did. Keep up the good work.
L. M.
I’ve done an OCT Scan, eye and contact lens tests with Mr. Daniel Usman. He is the most patient optometrist I had an eye test with ever, very kind and super professional in every sense of the word. I do recommend him STRONGLY.
Thank you Specsavers for the great staff you have. I am really impressed with the service.
And thank you so very much Daniel for your amazingly unique attitude.
L.
Solomon B. is a very polite and helpful staff. I would like to highlight the excellent service in this store. He approached and helped me to find two nice glasses according my style. He provided me a such shopping experience that I will recommend this store to my friends and family. His professionalism, manners, patience, advice and education are a great example of a good sales person. I hope that he will promoted a manager when I will visit this store again. Well done!
A. P.
This store had amazing service! I was assisted by a young gentleman (Dhruv I think the name was). He was patient and understanding since I wasn't sure at all what I was looking for. All my questions were answered and explained very well. I will defiantly be sticking to specsavers!!
N. D.
Excellent service, the staff are amazing and very helpful, i was showed a range of options for my glasses by Dhruv the sales assistant , he was very attentive and informative helping me make my descisions more clear.
I.
5 stars to the amazing customer service offered by Seif and the team. As a first time glasses wearer and very indecisive person, I am sure I made the whole process of choosing the glasses harder. However Seif was really nice and helped in offering me different solutions. Looking forward to receiving my glasses!
D. S.
I want to give a special thank you to Amir, he has been extremely helpful especially when picking out glasses and informing us about all the prices. He showed excellent customer service a good knowledge in glasses, suggested a variety of them to me. He knew exactly what I was looking for and helping me go find the perfect pair. Even when I took longer than expected there wasn't one sign of impatience. Will definitely be coming back here and recommending to a friend.
n. b.
I came in looking to pick up some new glasses and the manager, Haytim, was very helpful. He answered all my questions quickly and clearly. He then handed me off to Solomon, who helped me try on a bunch of frames, which suited me. Though I didn't buy anything on the spot, I will definitely be back to pick up some frames. All round a great experience.
J. S.
I don't usually leave reviews, but I came in today and Solomon went above and beyond for me so when he asked me to leave feedback I had no choice! In London for the day I had an issue with my glasse needing a v specific screw, so I sat and watched as he went through every type of screw available. No joy finding a fit and so he went through again, this time bending the screws with his tools to get a perfect fit. 10/10
T. J.
Very pleasant experience. Needed a new pair of glasses and Dhruv made it as simple as possible, swiftly booking me in for an eye test and helping me choose new frames. Would definitely recommend!
D. A.
Popped in during lunchtime to replace the nose pads of my glasses. Rosie greeted me before I got to reception and kindly replaced the pads in five minutes while I waited. Added bonus was there was no charge. Perfect, faultless service, highly recommended.
M. P.
Had an eye test with Daniel which was very thorough and took plenty of time to explain what was happening. Sameera who helped choose my glasses was very helpful and assisted me to choose between a few options which I couldn't decide between. Overall good experience.
H. D.
Booked myself in for a free eye test. All went well and examiner was very good.
However, my eyes weren't too bad but sales staff was quite eager to sell me some glasses which I wasn't too keen on. I eventually was able to collect my results in the end but sales wasn't too cheery by then.
My fiancé also had problems with their booking and ordering system. She needed to get lenses for our holiday but was unable to resolve in time - so quite annoyed with this.
W. P.
Excellent customer service from Reon and Daniel.
Reon was very diligent and patient. Taking time to find the right frame that suit me. He helped me as soon I came to the store and made the process very easy and pleasant.
Daniel made sure to show the selection of the frames and giving the good advice based on my budget and lens size.
I am a regular customer with spec savers but rarely get such good customer services that need me to leave any reviews. Such good representatives for the store and should be coming back soon :).
Amel
A. S.
This is my go to specs specialist in London.
Fast service, eye test facilities, good range of specs and contact lenses.
Props to their great customer service with a special mention to General Manager Mo who sorted out my hiccup in a great and stressless manner. 👌
S. P. L.
Well the much awaited revamp has happened. It hasn't obviously increased stock capacity but the layout seems much improved. The displays are clearly priced from £25 upwards to £165, frame plus different types of lenses too and the lighting above the racks is kinder on the eye and the complexion ! There's a tablet desk near the entrance so you can check out the website to order in a colour choice or use the ' how would l look in these frames' facility. For those of us who are very myopic this is invaluable. You no longer have to ask strangers in store what they think or press yourself up to the mirror and squint at your reflection. Staff won't let you select an unsuitable frame for your prescription or an unflattering one. The aftercare is brilliant too. No matter what kind of clutzy things you subject your new glasses to, they're ready willing and able to put them to rights, which makes the initial heavy financial outlay on new specs feel less painful. Never be frightened either to delay your choice by writing down style reference numbers you like, then checking them on line later to help you decide. Don't buy under pressure. Ask about donating your old frames to a charity too.The cleaning and adjustment machine is now just beside the till so getting a quick spruce really easy.
D. L. V. E.
I needed to fix my glasses and they did it in no time. friendly staff. Drew, the guy who helped me was very kind. Not in every optician store the staff is willing to repair your glasses (if is that possible) instead of selling a new ones. Here they know when you just need to replace or fix a piece of your glasses in a rush.
C. K.
I ran out of contact lenses and my emergency lenses hadn't yet arrived. I was very impressed when I spoke to the Eastern European lady in the Contact Lens section at Tottenham Court Rd, she said she would check today's deliveries and ring back to let me know. Then she rang back later on to say that the delivery had unfortunately not arrived but she had managed to locate some spare lenses for me to collect straightaway. Many thanks to her!
A. B.
Hi Daniel,
I just wanted to say a BIG thank you for serving me earlier today. Not only did you do a great job in advising me to pick a nice glasses case but you also helped me wrapping it up as it's gonna be my cousin's pressie. I'd like to call that an OUTSTANDING service.
Once again many thanks.
Have a good one.
A
A. M.
Great service and courtesy from the Manager Mr Dhuain, for the advice, dscounts and very attentive customer service plus quick eye test upstairs with the doctor, we did everything the same day and my special lenses will be ready in a couple of weeks. I would definitely recomend.
A. V.
I went to Specsavers because I twisted my frames and I could not manage without my glasses, Saif was the most helpful person ever! He was very nice and took care of the problem in less than 4 minutes. Would highly recommend!!!
M. W.
Always get good service and a thorough eye exam at this place. Great range of frames and lens options too....and usually a 2 for 1 deal.
J. H.
Your man Solomon is the best. Customer Service was top notch. Felt like a king while being escorted around the store, mostly around the cheapest side. Appointment time was perfect. Reeeeeeeaaaaaaallllllyyyy amazing and helpful staff altogether. Sol you're the best.
L. B.
I've been here a few times, always left satisfied. This time I also wanted to leave a review cuz I came with my specs all bent, dreading I'd need replacing them, but Solomon did an amazing job on them and put them back in order in a matter of minutes!
M. D.
Very good service. Went there on the last day of 2015, had a thorough free eye test, bought an excellent, reasonably priced pair of glasses and got golden ticket. Very patience optical adviser, I was undeceive about the frames and he was putting up with me taking selfless and sending them to friends. You should go to Specsavers!:)
M. D.
Today I had really excellent service from Nabil at Specsavers Tottenham Court Road. My son had broken his glasses and really needs them for school tomorrow. At this branch they were out of stock in the frames, but Nabil did everything he could to help us. He tried many options and eventually fitted the lenses into a different frame while we waited. He also ordered a replacement of the original frame. I couldn’t have asked for more.
E. S.
I have to admit, having attended the Belfast store on previous occasions and received fantastic service I was expecting that the TCR Specsavers to be far too busy and impersonal to have the same experience.
Fortunately, I was wrong and I received fantastic service from Solomon who helped me to choose my new frames. It is important that I point out I am hugely fussy about frames as I have spent too much money on glasses I have never worn! Despite my very particular requirements Solomon was patient, exceptionally well-mannered and incredibly helpful.
I deliberated lengthily over every pair but Solomon stayed professional and alert to my feedback and I could see that he was searching high and low (and in store cupboards) to find frames akin to my dream pair! He even stayed on after his shift had ended as I was still changing my mind back and forth. Huge thanks to Solomon - and to Specsavers, hopefully you recognise what an asset you have in this young man.
I also want to call out Reon and Kiri who took over from Solomon. Both were really approachable and as helpful as could be. They're further credit to the Specsavers brand and to the store.
A. C.
On a recent trip to Spain, walking the Camino Ingles, I trod on my glasses. As these were purchased from Specsavers I returned there and asked about their repair. The staff here could not have been more helpful. The glasses were repaired free of charge. Particular mention must go to Reon who ensure that the frames were straightened and fitted like new. Excellent professional service, Highly recommended
T. J.
Very pleasant experience. Needed a new pair of glasses and Dhruv made it as simple as possible, swiftly booking me in for an eye test and helping me choose new frames. Would definitely recommend!
C. M.
Went here for my first pair of glasses - very professional, helpful, and prompt. Great customer service - I had a small problem (that was my fault) - but Kiri helped resolve the situation in such a way that I will definitely return here as a customer in the future. No hesitation in recommending.
J. H.
Your man Solomon is the best. Customer Service was top notch. Felt like a king while being escorted around the store, mostly around the cheapest side. Appointment time was perfect. Reeeeeeeaaaaaaallllllyyyy amazing and helpful staff altogether. Sol you're the best.
S. P. L.
Well the much awaited revamp has happened. It hasn't obviously increased stock capacity but the layout seems much improved. The displays are clearly priced from £25 upwards to £165, frame plus different types of lenses too and the lighting …
A. B.
Katie served me this morning and was absolutely fantastic. She sorted my issue within about 10 minutes and gave me honest and helpful advice! Really appreciated her assistance, so much more efficient than those at other Specsavers branches! Thank you Katie!
A. M.
I've done my glasses near my work place at your London Wall branch with Jess who was amazing. However, due to the current situation and cause I needed my frames adjusted as they were too tight behind my ears, I went into my local branch at …
E. S.
After a previous unfortunate experience with Vision Express, I decided to give SpecSavers a try for the first time and I’m so glad I made the switch. The team both upstairs for my eye test and down on the main floor were really helpful - …
M. D.
I was at this branch yesterday, Reon was very helpful searching for a frame that would suit me. He had an extremely positive attitude. Great for Christmas time!
M. A.
So I now need to buy varifocal lenses and after some research, I saw the Essilor X series are the best ones available.
My brother said this Specsavers was a flagship store.
I was very fortunate to speak to Katie, when I first rang the Store.
She was extremely professional, knowledgeable and patient.
I was so impressed with Katie that I waited to see her especially.
The Essilor X lenses are probably the best varifocal lenses available and with such a big purchase for me, I wanted to make sure I was making the right choice.
So I saw Katie and I was extremely glad to have her deal with my new glasses.
I was initially going to buy only 1 pair of glasses however Katie laid out the options for a 2nd pair and was able to give me a great price for the lenses and with the 2nd frame for free.
For the price, it was very competitive with other companies, and Katie showed that it made sense to get a 2nd pair.
Katie was not pushy or forceful and was really knowledgeable and a lot of other staff could learn from her professionalism.
My eye test was carried out by Ms Pretti Patel who was also great : really friendly and knowledgable and another credit to this store.
Katie took her time in dealing with me, even though it is an extremely busy Store and made sure I was happy with my choices and frames and did not rush me and actually guided me and gave me very good advice on several matters I had not thought of.
I would definitely recommend going to see her and I look forward to picking up my glasses.
Katie is a real credit to this Store and I hope Management realize that they have such a good employee.
I would say keep up the good work but Katies professionalism and work ethic appears to be something which she just does all of the time 👍
A. B.
Katie served me this morning and was absolutely fantastic. She sorted my issue within about 10 minutes and gave me honest and helpful advice! Really appreciated her assistance, so much more efficient than those at other Specsavers branches! Thank you Katie!
s. k.
Was really impressed with one of your employees performance - Reon - he was very efficient and fast. Gave me some great advice as i'm a first time buyer of glasses and all round helpful. Great team in this specsavers.
M. B.
Very good store located in very convenient location. Extremely experienced opticians with better service than vision express I was using before. Got an eye test with eye health check all in a matter of half an hour and my received my new glaces in 3 working days!
A very professional service but yet very friendly
I Strongly recommend Tottenham sepecsavers
P. D.
Solomon is a fantastic employee who has helped on fixing my glasses after I stepped on them by accident. He's patient and despite the warnings that the procedure might break the frame, he's flawlessly sorted it - I couldn't be happier. Thank you Solomon and staff!
L. E.
After some confusion with the appointments in the beginning, the optician we had was truly a star!!! she was so thorough, patient and engaging. The shop tends to get busy and you could pretty much miss a quiet time with a blink, but it's a big store with 2 floors and plenty staff walking around waiting to assist.
Z.
Brilliant service and absolutely lovely staff, got me out of a very tough situation when I lost a contact lens at work. THANK YOU
A. I.
Nabil and shenaz showed great service and helped me with through my whole journey. There service was superb and it was amazing. I would recommend them and this store due to their service.
M. J.
Bought a pair of glasses here.
The customer service was excellent and I would like to personally thank Suhail for his great advice on helping me choosing the right frame.
Will definitely be coming back!
R. B.
I went in for my 2 yearly eye test. A next day appointment was no problem for them. Friendly, professional staff. Great service, and great value. Faultless!
M. M.
Staff upstairs were very smiley and friendly, felt very professional and eye test was very good. However when they finish and hand you over to the sales staff downstairs, it feels very unprofessional. Staff lounging around having jokes. Only show interest when they see you are going to buy glasses. A shame.
c.
I always went to vision express BUT their customer service was shocking. I am extremely pleased I switched to Spec Savers as the friendliness, professionalism and expertise from the staff is excellent. Kish, Dhruu and Salmaan all made everything all easy and enjoyable.
N. U. K.
Very happy with my purchase and maintenance a year after. Just popped by the shop to replace nose pads, very quick and friendly service. Thank you!
Recommended!
A. e.
Just been to get some glasses and the optical assistant, i think her name was Helen, was amazing. Ther service was genuine, thorough, and was pleasantly enjoyable. Something i thought i wouldnt say when buying glasses. If your in the area, definitely go to helen. 10/10!
H. A.
Had to wait 20min past my allotted appointment time while seeing others coming later and going first which was a slight nuisance, but all that was more than offset by the professionalism displayed by Shaq. Friendly, personal and helpful without being disruptive. Made the whole experience memorable in the best of ways.
H. C.
The place are neat and tidy. Opticians and staffs are friendly and Enthusiastic. They've got a perfect customer service.🙌🙌🙌
S. M.
What great staff and service at Specsavers Tottenham Court Road! Today I had a great experience for my sight test and contact lens check with optometrist Priti and then Sorina helped me pick new frames. I showed her my old pair and said I wanted something a bit lighter, the first pair she picked out were perfect. Sold!
Not only do I love the Specsavers adverts and sponsorships but their service in store is second to none too. I wouldn’t recommend anywhere else and hope store management see this review.
m. v.
Service is always great and quick. Got my prescription lenses sent to me next day! So pleased
H. N.
Specsavers Opticians offers a professional service. I attend an annual checkup at Specsavers TCR and seek advice from the opticians and optometrists. Rest assured, they are good. The staff are knowledgeable and discuss the various options with you. Please feel free to browse around and make an appointment. Highly recommended. Thank you.
C. F.
Not nearly as cheap as the adverts suggest and staff are keen to recommend the expensive add-ons. Frames change regularly, so its not always possible to get broken frames repair. Staff are knowledgeable but be firm about what you want and don't get spend more than you want. 2 pairs of bifocals with the best visibility will set you back around £350, even with fairly cheap frames.
A. N.
Saif was absolutely outstanding
We came in with broken glasses and he got us seen straight away, and the glasses will be by 2pm the next day.
He was honestly fantastic
100% recommend going to see him!
P. E.
Excellent service - was dealt with by very polite and helpful staff. I recommend (for all Specsavers branches) researching the plethora of deals beforehand so you know what you want (basically your options are 2-for-1 or any extra added to the glasses for free (anti-glare, thin lenses etc) - check their website for the latest).
D. K.
I can't thank you enough. When I presented with serious visual issues one morning, you found time for me to do a thorough check-up, do a preliminary diagnosis (you were right too) and wrote me an urgent referral letter on the spot for Moorfields Eye Hospital where I had to have emergency laser surgery for a torn retina. And then you wouldn't take any payment. Utterly professional and exemplary service. Thank you so much.
J. C.
Was at this branch to fix my broken glasses. Took it there at 10am and expecting it to finish somewhere around 4pm but they done it by 2pm. Reon is good and friendly. Recommend coming to this branch.
F. J.
Daniel helped me with finding two pairs of glasses, which took quite a while... He was very patient with me and my obsessive choices. He was very supportive in every step and I was so pleased having his professional help throughout
K. C.
Great staff had a beautiful lady help me upon ordering glasses and a top gentlemen upon collection would recommend the trip, top customer service, as they say you should of gone Specsavers 11 out of 10 went in at 3pm because it was not busy had my lenses in the frames by 5pm can't beat that for speed.
G. S.
Who knew that choosing glasses could actually be fun!!! I hate going through the process of choosing Glasses. I know what i want but .....grrrrr. Then along pops Daniel who seemed to read my mind. Very professional, incredibly helpful and totally calmed my selection process! well done Daniel
k. d.
I went to Supersavers when I was in London as the cost of glasses in Belgium is prohibitive. I had a wonderful experience. Very smooth service, a series of very professional, extremely friendly young staff. Came out feeling like I had been truly looked after.
S. X.
Great experience. Recommend this particular store. Everybody was friendly and from first stepping into the store to have my eye test, to having a new set of glasses, took less than 24 hours. Well done all.
M. A.
I have to say I’m surprised with the bad comments. The customer service was great. I got an eye test and the ophthalmologist was very nice and patient. And the sales team downstairs was very helpful. They have a big collection of specs too. So you’ll be sure to find what you want.
c. k.
Very helpful and knowledgeable staff, got my glasses inside of a week
F.
Moved to specsavers. Went to the opticians section today and a lovely girl with a scarf had very good customer service and helped me alot! The service from every staff was excellent and I would anyday make the 1 hour trip i took today to get here. Best specsavers !
S. G.
A big thanks to Nabil and Shenaz for helping my mum with her glasses. Knowing the situation we are they've went beyond to help us. Really appreciate it 🙏
S. K.
Shenaz was very fantastic staff helpful and helped me picked the perfect glasses, I really like the glasses she helped me pick.Thank you
M. G.
I came in a few Saturdays ago with my son Leonardo and was first served by the manager Haitim who past me on to Samera, they both worked very well together and bounced off each other to help us select glasses.
Samera was very efficient, funny and polite. Must I mention she was great with Leo. Played games with him when taking measurements and he absolutely loved her.
She’s an asset to the branch and splendid with kids.
N. K.
Came into this branch looking for some frames, I already had an eye test in another branch and did not have the time to choose a suitable frame, a young man by the name of Reon was extremely polite and helpful great customer service
M. D.
I was at this branch yesterday, Reon was very helpful searching for a frame that would suit me. He had an extremely positive attitude. Great for Christmas time!
C. `.
Lovely people working there, Daniel helped me pick out my new frames and even sorted me out with an on the day appointment for my eye test. Couldn't have asked for a better, more efficient service.
S. W.
Thank you to Sabina for her expert help with my son's broken glasses. Quick fix while we waited and back in business. Great service.
E. D.
Yesterday I came into this branch and couldn’t find and suitable frame for me. I explained to reon and he helped me find the perfect match. He was very enthusiastic, definitely recommend this branch.
L. S.
Snapped the arm off my glasses, took them in for repair. They were long past any warranty period. Reon sorted it out in 5 mins and did not charge me a penny.
Thanks very much!
P. J.
Following a recent visit to the Tottenham Court Road store, I wanted to express my satisfaction with the quality of customer service delivered by all the staff I've encountered there. Sita Shah deserves special praise for the patient, reassuring and thorough eye examination she conducted on me for which i am very grateful.
Y. Z.
Cheaper than boots opticians (even with student discount at boots opticians)
G. D.
Shenaz gave fantastic customer service which is always great to see. Everyone i dealt with was a pleasure. Great experience.
A. G.
I just left specsavers tottenham court Road and I have to say I'm impressed by the high level of customer service I received. Asmaa was very helpful and patient whilst working out the correct contact lense fitting required. I was also very impressed by the fact she mentioned twice the importance of eye hygiene. Not showering whilst using contact lenses etc. I would happily recommend specsavers to family, friends.
A. I.
Great customer service today. Reon fixed my glasses with much confidence. He was very helpful and had a quick service.
D. S.
Assisting my 90 year old friend with Parkinson Disease and a debilitating condition which causes severe dizziness. The staff have been kind and helpful to her including use of the backstage lift! Varifocals and 2 for 1 option fabulous value.
C. A.
I just got the best customer service ever at Specsavers' Tottenham, both while doing the eye test and later when choosing the frames and lenses. Specsavers is not the cheapest if you want top quality glass (I just paid £300 for two designer's glasses with UV, antiscratching and sun coating), but they are still very competive.
M. B.
This store has always served me extremely well! Fast Andy friendly service with a great range of frames. I have been using them for the last 10 years.
M. T.
Reon was really nice and helpful. He assisted me in fixing my frame without make any payment. It was very kind of him. Thank you Reon !!
S. C.
I had broken my glasses on Wednesday 28/2/2018 and popped into Mo in Specsavers he fixed my glasses in 10 mins. Thanks so much for your fast professional service mo from 2 Irish guys. 👍👍
a. d.
Best deal you can ever get. I live in nyc and the cost for a basic low prescription glasses , non branded, is around $250 and up. While walking around here in London I found this place and saw the promotional banner of buy one get one free. Not only is the frame free but also the prescription glasses , for both. I've not come across a deal like this in nyc in the past 17 years. At the most I've seen is a free second frame but you have to pay for the prescription glasses. I paid 180gbp totally , which is a cost for just one non branded pair of glasses in nyc. I will definitely recommend people to check them out before you go anywhere else.
D. M.
Incredibly friendly and helpful staff here. Replaced a missing screw on my RayBans cheerfully and quickly. Surprisingly good range of frames too. Cheers guys!
M. V.
A Great deal of time and customer service was exceptional from the Gentleman named Dhruv, I am more than happy to return to this wonderful shop.
Excellent service and knowledgeable advice.
A. C.
I visited this shop to fix my glasses and I was amazed by the service and the speed. I was served by Haytim and I must say that he is an excellent and helpful gentleman. The prices are also very reasonable and convenient
N. T.
Solomon was very helpful and took a lot of tape off my own diy on my glasses. Back in working condition and no longer broken!
B. W.
Visited this branch last week! Very highly recommended, as I came to repair my glasses and Reon was very kind and helpful, they were fixed very quickly.
H. z.
Amazing service I got from consultant Shaq who advised me on many fronts regarding my specs.I went to tooting branch but was left dissapointed as the tecthnician did not align/adjust my spec frames in a proper way but when I brought them at TCR branch they did a briliant job and even repaired my other frames which the technician at tooting branch refused if not rejected that nothing can be done about the frames but at TCR Shaq Pro done a fantastic job by getting them repaired.Brilliant service by consultant Shaq.
S. M. T.
Drew is the best in this store, he being so patience, I know I’m not an easy client, he always being so friendly. Thank you Drew
A. B. N.
Amazing care in the eye test (the best I ever had) and a good selection of frames. Sometimes is very crowded take a while to someone greet you.
E. F.
Impeccable service! I needed glasses the same day and they managed to turn it around in an hour! Very friendly helpful staff all round!
P. N.
Good service, hand sanitizer everywhere. Booked and appointment online before and my glasses were ready a week later.
R. V.
Had a great experience today having my ray bans repaired by a guy named Reon. He was very efficient and knowledgeable. Can't recommend more
V. M.
Shenaz was very helpful and I am very happy with the service I received. Definitely recommend this branch.
c. l.
Got my eyes tested and my jam jars.. Nah the range was glasses were good and the deals aren't that bad if you're an occasional wearer...
T. '. W.
Great service from the team at Tottenham Court Road esp Anas and Haytim today, who provided fast and excellent help. Got all my issues sorted in 5 mins. Very helpful and friendly
j. r.
I was delighted with a young man that helped and advised me yesterday choosing a pair of glasses . Mr Gittens was very professional and friendly .
J. M.
Popped in at lunchtime to get my ridiculously loose glasses sorted. Reon sorted it out in about 5 mins - very polite and friendly. Should have done this weeks ago!
P. T.
Thank you Specsavers Tottenham Court Road, particularly Dhruv for terrific service. I got a deal and a speedy turnaround for my second pair of glasses! Thank you!
E. K.
Very quick service, reasonable prices, good and somewhat unique brands. They saved me before my holiday with a one-day service on glasses and prescription sun glasses.
j. w.
Very professional. Excellent outcome. Staff are quite pushy now. I suspect there is commission payments on extra items to your basic prescription. That aspect is getting much worse.
D. R.
I called the store having broken a pair of frames I had purchased some years ago, Dhruv was so helpful and fixed my issue straight away! Could not be more helpful!
A. J.
Great store. Good staff, lots of options for frames.
A. L.
Very good branch.
Fast and helpful service.
The Eye Test feels professional.
Great selection of frames. I've always found what i wanted!
N. A.
Superb service when all I needed was a replacement screw for my specs - extremely helpful gentleman gave them a complete service - on the house!
Vision Express Oxford St, you have failed the test.
A. M.
Many thanks to Reon assisting me in choosing the right frames especially for a picky customer like myself. Overall I had a good experience at this branch.
J. D.
I had a problem with my local store as they were quite rude and unhelpful and they passed me to this store which was far more helpful.
Rosie was the person who served me and she was absolutely amazing and help loads!
Thank you
j.
Glasses broke so popped in, Daniel was fantastic, very helpful and thorough. Excellent customer service, will definitely be back
C. F.
Always get good service from this Specsavers.
j. w.
Very helpful staff drew was very helpful in assisting me in my glasses and contact lenses choice would definitely recommend
P. j. L.
Visited today to have my new glasses adjusted met reon polite young gentleman
Very helpful adjusted my glasses perfect fit now
Thank you very much
Credit to your store
A. A.
Excellent Service. Daniel repaired my glasses free of charge. Efficient and quick. Highly recommended.
M. H.
Great.
Clear and simple. Friendly treatment and from beginning to end, answered all my questions. Thank you Daniella, Priti, Katie and Reon. Also had a hearing test while I was there.
M. N.
I came in with a loose arm and bent frame Reon was quick and professional explaining what’s going on, now the frame feels brand new!
C. G. D.
Very kindly mended my cheapo (but fave) sunglasses even tho I didn't buy them there - thank you
H. A.
Amazing service by Dhruv, helped me pick my 2 frames great choices fast and efficient will definitely come back!
l. D.
Reon very kindly replaced a missing screw on my reading glasses for free! thanks very much for the great service.
f. m.
Bought my glasses in for repair, Reon was very professional and quick. Highly recommend going to Reon. Definitely be back
L.
Good variety of specs and really kind staff,especially Nimco was super helpful to help me find my new two pair of glasses!!
Y. D.
I had a great experience at the store. Shenaz was wonderful and very helpful.
T. B.
Really good service, friendly and attentive staff. And they got my glasses ready on the same day.
É. T.
Everytime I go there it's a good experience. Great variety of options and friendly staff. An excellent employee worth mentioning is Nimco. She's so lovely and friendly. ♥️
F. R.
As it was my first time there I felt welcomed from most of the staff. But there was one miserable man upstairs who i didn't really think he wanted to be there.
Overall very positive
B. M.
Fast and quick eye check up. Much cheaper than boots and if you wear contacts you can get a really good deal. Overall great experience.
N. Z.
The store is in a good location for me and the staff are very friendly and helpful, they answered all of my questions and helped me choose a nice pair of glasses, I will be recommending this store to all of my friends
N. C.
Came in to get my glasses sorted. I'd like to say a big thank you to Reon. Great customer service!
A. L.
Was my first time into the store was greeted by an helpful young man called Reon. He’s service was 5 star.
Thank you Reon
G. A.
Great prices and very friendly staff! They helped me out with my glasses a few times.
N. L. V. 倪.
Good service, helpful information
Having my contact lens first and second trial , stuff are very helpful even customer service call are very nice.
D. G.
Very lovely, kind and patient staff!
I'm a returning customer and will not be changing anything about that any time soon.
M. H.
All good. Fast, friendly, efficient. Drew was good at helping me look sharp. All great!
J. H.
Very good service, very satisfied, huge variety of glasses, resonable prices and good deals!
M. K.
Daniel had awesome inter-professional skills.
I rate him as an excellent employee. He made a difference.
J. T.
Great location to have an eye or audio test, either before or after work. The staff including the optometrist were great.
I. C.
Went into this branch today with a broken side and Reon helped me and explained how to fix it. Excellent customer service!
C.
Friendly staff and amazing service. Also big thanks to Reon who helped fix my glasses!
P. H.
Fantastic staff really helpful and they take great care getting you the right specs.
M. I.
Dhruv helped me allot during my recent visit and he changed my nose pads, and helped me book my new appointment.
E. P.
Staff are quite knowledgeable, recommended to book and appointment, no parking around here. Does do a contact lense and glasses check.
N. C.
Thank you for the quality and professional staff and Job, I will specialy like to thank you to MR. Mohamed the Optician who done the prescription for me .
Recomended to every one.
B. A.
Well organised team and great service from all members, especially Droove!
E. L.
Great service on the phone and in store, Dhruv is very helpful and I would definitely come back :)
A. N.
Popped in looking for some frames Dhruv helped me a lot will define be back! Excellent service
R. G.
Tottenham Court Road is an ace branch of Specsavers.
I've used it for 25 years and, for professionalism plus sensible prices it can't be beat.
b. d. g.
Been going here for 2 years, staff always helpful with choosing the right frames. Lots of choice and fair prices.
A. W.
cant be bad ,been using them for 20 years.
good crew and state of the art diagnostic tools.
C. W.
Staff go out of their way to be helpful
Great range of frames
Top drawer equipment
v. f.
Great service by Dhruv replaced both my nose pads free of charge.
G. S.
Thanks so much Daniel for fixing my glasses. You're a life saver!!!! 100% recommend
K. W.
Saif sorted out adjustments tomy glasses with professionalism and a smile. Nice 1!
N. L. B.
Excellent service, from initial sales from Fillis thank you & collection of glasses from Mo. Thank you Specsavers 👍🏿
L. M.
Very helpful staff, knowledgeable and patient. Short waiting time and efficient service. Good for the money.
k.
Just talked to them on phone asking for advice. The lady I spoke to - Sammy I think - was so helpful and lovely.
N. M.
Very friendly service.
Thanks to Reon for repair my glasses.
E. A.
Highly recommend this store. Filis had great customer service. For sure I’ll be back.
Z. C.
Three star for optician who served us but I will give ZERO for staff in ground floor! A girl who was very rude and unhelpful!
A. N.
Daniel at Specsavers was awesome! Visiting from Australia and broke an arm off on a big night, Daniel fixed it right up!
B. D.
Great customer service in choosing my glasses and very fast getting them made
C. R.
Drew help us fix the glass for free! He’s really helpful and nice!
B. P.
Great service, I spoke to a fella called Dhruvil who was really helpful in giving me frame options
M. G.
Excellent service, although had to wait half an hour for my eye test.
K. Y. T.
I am not sure tthat but he has to the point that he can learn from English Name and the English Name and he came is a strong Against of the English Name English and the evolution in the evolution and the English Name and evolution in evolution of evolution in evolution and the English English and evolution in English Name and English Name in evolution.
K. E.
I had a great experience here the sales associate, Solomon, was so helpful and nice.
L. L.
Been going here for YEARS. handy location. Never met the same person twice
S. E.
Brilliant optician and really great front of house staff. Good range too.
M. C.
Excellent customer service and a very experienced young optometrist!
P. G.
Nipped in to get a bridge pad replaced and was met with a warm welcome and a full clean, tighten and fit check thrown in as part of the service. Left smiling.
M. G.
Brilliant service, great friendly staff. Drew was especially helpful with our questions and queries.
M. W.
Been here for over 10 years found it the best place and always good customer service
J. G.
Excellent customer service from Reon Gittens, very polite and confident, I recommend this branch...
A. R.
Had a missing screw on my old pair of glasses, walked in during lunch time and they were were kind and fixed it for me in 5 minutes
J. S.
Excellent service and expertise every time I come here, and can near enough always get an appointment the same day. Thanks!
L. Z.
I came here to have my glass repaired with great service from dhruv!
P. B.
Replaced the nose guard on my specs, no hassle and no charge!
F. P.
The service there was very helpful and shenaz was kind
f. k.
Had an amazing experience at specsavers tottenham court road, Ebba was a great help getting my specs!
L. H.
Superb store. Service is excellent and staff always make sure that they see you promptly.
A. A.
Grear experience ans service from Dhruv fixed my glasses free of charge
I. F.
Excellent customer service Drew and very friendly thanks
G. S.
Quick and polite service. Really made my contact buying experience a joy.
M.
Went for free eye test. Turns out I need glasses and no pressure selling, they gave prescription and I left.
N. M.
Test was quick and efficient. Kish was great.
S. A.
Fast and friendly service, very good price and good quality frames. Not going back to boots :)
f. f.
five star sevice
K. E.
Daniel was extremely helpful and charming.. couldn't have been more helpful!
B. M.
Great and efficient service! Reon and Dhruv were exceptionally nice and helpful!
A. W.
Excellent staff, service and price. Mr. Kavanagh the opthomolgist is excellent.
R. N.
Great visit. Professional staff and very knowledgeable! Special thanks to Dhruv
T. U. C.
Reon was amazing. Fantastic customer service. Highly recommend.
E. W.
It’s ok
Z. F.
Great service, special thanks for Daniel, who acted promptly and professional.
A. P. M.
Excellent attention. Even my non English speaking wife managed to get her eyes tested.
N. R.
Staff are friendly but can be better managed by hiring more staff perhaps?
K. S.
Has decent options for frames and very good help with eye test !!
D. B.
Good service but lacked eye glass options
a. a.
Polite staff. Popped in to get my glasses tightened.
a. p.
Great service and after sales support by Dhru!
M. M.
Great place for a free check-up when the offer is on!
J. D.
The staff is very friendly, you need to be on time and go to the desk upstairs is you need an eye test.
I.
Excellent customer service by the friendly Daniel. Recommended.
T. C.
Very efficient service, provided by a friendly and caring team.
T. L.
Reon is an excellent staff. Good service and good environment.
E. M. G. B.
Perfect service very nice assistant , his name is Dhruv
R. A. A.
Great service by Dhruv appreciate his time and effort !
P. D.
I went in to put £10 on a dog running at Walthamstow
Cost me £100.
A. W.
Great service and really quick glasses delivery.
S. M.
Friendly and helpful customer service from Daniel Doti!
T. G.
Very helpful even during the covid crisis , many thanks
V. B.
Nice choice of frames and friendly service.
M. S. U. -.
Dhruv is extremely efficient and helpful. Top stars.
M. F.
Good service. Free eye test with a voucher
R. M.
Amazing helpful staff.. extremely patient! Thank you Katie!
T. K.
perfectacy place staFflint friendly and know wat they are doing
K. B.
Very nice people, excellent service and great value for money
I. J.
Amazing service, very helpfull staff.
C. “. C.
Nice place, friendly staff, very reasonable prices.
P. M.
Very swift and efficient service from Kish and Shrub.
S. Z.
Great staff service.
Thank you kindly.
F. A.
Exceptional service by team. Specially the Retail Manager Abdul. Thank you.
i.
Contact lens centre is good. Thank you.
s. s.
A really nice staff that helps you to buy what you really need
S. G.
Drew was very helpful in helping me great service
E. H.
Dhruv was really helpful and a great second opinion
S. G.
Great service by Dhuv, will reccommend
j. p.
Kate , the manager was so nice and helpful , thank you!!
L. M.
Extremely helpful, extensive choice and great advice with what suited me
E. C.
Great efficient service from Ariella today, thank you!
R. D.
Great service from Saif, thank you!
M. B.
I received a very good service at this store.
L. R.
Great service from Dhruv!
R. G.
Great customer service, very profesional.
F. S.
Very helpful stuff. Got a good pair of
S. L.
Eye test same day and glasses ready in two hours
T. A.
Excellent service, many thanks to Dhruv!
A. I.
Very professional process and people.I can't recommend it more.
J. L.
Good standard service from a Spec Saver
Z. G.
Good and quick services . Friendly staff.
N. L.
Great service, easy and uncomplicated
T. N.
Saif was amazing, excellent service.
J. L.
Happy with the prescription and spectacles I got there.
j. j.
Busy even when quiet so allow moretime
l.
Thanks for the excellent service by Kiri.
J. F.
Overpriced but good range and friendly staff.
X. A.
Staff was helpful and reasonable prices
h.
Quick and efficient. Thanks Reon!
y. m.
I can't see the trees through the forest
Z. S.
Receive a great service by Samuel👍🏾👍🏾
n. c.
Great service by Dhru!
J. D.
Good service, good price
C. W.
Quick and efficient service
M. P.
First place I got glasses from.
B. M.
The staff is very helpful.
A. A.
Friendly staff quick service
D. A.
Dhruv was very helpful.
J. D. (.
Great staff and service!
R. S.
Easy to get to and efficent
M. C.
Good and quick service
D. R.
Professional friendly staff
R. R.
Clean transaction and healthy checkup
C. M.
Good service and selection.
J. R.
Amazingly good service.
O.
Fast and friendly
P. A.
Helpful team over there.
A.
Top customer service
E. B.
Good but messy floors
S. Z.
Great service.
M. R.
Superb friendly service!
E. O.
This branch of Specsavers has a great selection of frames and very professional and friendly opticians.
S. T.
Great choices and deals