Reviews of The Eye Place @ Specs of Kensington. (Optician) in London (London).
The Eye Place @ Specs of Kensington
36 Earls Ct Rd, London W8 6EJ, United Kingdom
Description
Information of The Eye Place @ Specs of Kensington, Optician in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of The Eye Place @ Specs of Kensington
Sunday
Closed
Monday
9am–7pm
Tuesday
9am–7pm
Wednesday
9am–7pm
Thursday
9am–7pm
Friday
9am–7pm
Saturday
9am–6pm
Popular times
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Friday
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Reviews of The Eye Place @ Specs of Kensington
M. B.
What a great experience - I went there to get an eye examination as I was worried about some odd visual issues I’ve been experiencing. The optometrist Olivia was fantastic - she showed a great deal of care, patience and diligence. She listened to my concerns carefully, answered all my questions and checked my eye sight, thoroughly explaining the issues in great detail. I never felt rushed or dismissed like I would expect from the high street chains. I’m extremely pleased I chose this establishment and I’ll definitely be coming back for regular check ups. Perfect example of customer care and service. Thank you.
Z. Z.
100% Recommended! I went to the store today to get my glasses fixed and the staff there were being super nice and professional. Fixed my glasses like 15 minutes and free of charge. I will go there next time for new lenses.👍👍
r. s.
Highly recommend. Very warm and kindly manner with my sons (first time needing glasses).
F. W.
I was first introduced to Specs of Kensington, and Daska Barnett, over twenty years ago, by a work colleague whose father was a specialist at Moorfields Eye Hospital. One visit was enough to convince me my eyesight was in the very best hands, and the years since have reinforced this conviction. All the optometrists at Specs are superb, and examinations are carried out to the highest standard, using the most up-to-date equipment. The other members of Daska's team, whatever their role, perform it with equal skill. What makes a visit especially pleasant and reassuring, is the aura of calm and warmth which is always prevalent.
And if problems, major or minor, arise at any time between appointments, there is always someone available to give help and advice.
J. L.
Once again (see my review 10 months ago): Fantastic customer service. Very attentive, very helpful. The frame of my glasses broke, and Karen convinced the manufacturer to replace it for free. It only took a week sending the glasses in and receiving them back. In the meantime, Karin informed me by e-mail about the status quo of the process. This is the second time I receive this great service from Specs of Kensington.
S. S.
Super helpful team and amazing service! Definitely recommend
M. B.
Having had eye problems, then 2 cataract operation in February I was without any glasses. Through a friend I found Specs of Kensington London W.86Ej. It was a miracle to underestimate the situation. Their attention to detail reading through my Eye File was amazing. Their advice on the types of glasses was outstanding. The staff were also all so helpful, friendly and kind working in the most difficult of situations with Covid 19 around. I am utterly grateful to be now able to read, use the computer & drive. A very big thank you to them all and the highest of recommendations.
J. L.
Best service ever. There is an employee called Tess, and this Lady renders a spectacular service to the client. I went there with my glasses which had the frame broken. Tess gave me the options, offered to send the glasses to the lab and get it fixed for a decent fee, but suggested to try the manufacturer (Oakley) first, whether they want to fix it. I wasn't optimistic about that procedure, as the glasses weren't in the guarantee period any longer. However, Tess tried it, and she achieved it. She sent the glasses to Oakley, and they put a new frame. For free! Great service by both, Tess and Oakley.
C. S.
Wouldn’t go anywhere else. Great, friendly staff all incredibly knowledgeable.
2. I.
I have been a client of Specs for near on 2 years and cannot sing their praises enough. Daska and her team are efficient, professional and very caring in their approach.
I have recently moved to Brighton but I will certainly be remaining a client and am happy to travel the distance for the continued service and care!
Keep up the good work!
J. L.
Best service ever. There is an employee called Tess, and this Lady renders a spectacular service to the client. I went there with my glasses which had the frame broken. Tess gave me the options, offered to send the glasses to the lab and …
J. B.
Fixed my glasses for free!
D. P.
amazing service, fixed my glasses in less than 5minutes, highly reccommend!!!
R. H.
Extremely helpful and professional
K. H.
I WANT TO THANK YOU SO VERY MUCH...
I want to thank you so very much for seeing me on Friday. You are always so patient, unhurried and kind. I was so anxious about my eyes but came away feeling very much reassured. I look forward to seeing you again in six months time.
2. I.
I have been a client of Specs for near on 2 years and cannot sing their praises enough. Daska and her team are efficient, professional and very caring in their approach. …
P. D.
Another reviewer used the adjective 'Bespoke', regarding the client approach of SpecsofKen; which I endorse totally; an astonishing client experience for me, of the best kind.
H. J.
Cannot recommend Specs of Kensington highly enough, their staff are professional, down to earth and easy to talk too.
J. H.
What a pleasure have Specs as my optometrists! The girls are lovely, friendly and more than careful with everything little thing to do with your eyes. Feels like a family when you go in and visit as they are all so happy to help and they all greet you with smiles on their faces which is more than I can say about the bigger practices. They could learn a thing or 2 from Daska and her team. Highly recommended!
R. T.
I was referred to Specs from a friend of mine as my optician let me down. I was not disappointed and although it is a little bit of a trek to get to them in Kensington as I am based in Kent, their attention to detail and care of their patients makes you feel safe and certainly welcome which is nice feeling and certainly what the last company could learn a thing or two from...
J. B.
Fixed my glasses for free!
A. P.
Very friendly place, they fixed my sun glasses for free. Thanks
E. G.
The staff is so friendly and fix my glasses!
H. D.
Really friendly and efficient service. Will use them again
R. H.
Extremely helpful and professional
c. i.
A bespoke and personal experience. Highly recommended.
C. S.
〰. J.