Reviews of Laguna Health & Spa. (Other) in Cardiff (South Glamorgan).
Description
Information of Laguna Health & Spa, Other in Cardiff (South Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Laguna Health & Spa
Sunday
8AM–8PM
Monday
7AM–9PM
Tuesday
7AM–9PM
Wednesday
7AM–9PM
Thursday
7AM–9PM
Friday
7AM–9PM
Saturday
7AM–9PM
Popular times
Reviews of Laguna Health & Spa
M. A.
The best gym in Cardiff. Gym is always clean, well equipped and quiet. Swimming pool is fabulous and sauna / steam room amazing when open (covid so closed).
Customer service is exceptional. Some say pricey but you pay for what you get and you get a lot here
D. G.
Laguna used to be a luxury oasis in the city centre but is now rather tired and in need of refurbishment. The changing rooms have seen better days. It can be hard to find a locker sometimes as so many are broken, dirty or permanently padlocked. The toilets were recently blocked for weeks, the showers are coming off the wall and the drains smell. It doesn’t feel like a luxury spa at the moment. Definitely needs a refresh. Please fix the rowing machines as one has been broken for quite a while now leaving only one working machine - which is also quite rough and in need of maintenance..
D. H.
Enjoyed a wonderful Spa break today.
All staff were lovely and made us feel very welcome and relaxed. The back & neck massage together with the facial given by Sasha was absolutely amazing, I can’t wait to book another.
F.
Beautiful pool and spa, friendly staff who go out of their way to make sure you feel papered and special. Our package ended with afternoon tea which was delightful
M. P.
Great gym, with lots of good a equipment and relaxing pool area. Only negative is some of the equipment is broke or out of order and has been for sometime with no attempt to repair.
M. M.
Nice facilities, friendly staff, cheap to book pass for the day. Pool was a little cold, but nothing terrible. Looking forward to having some spa treatments.
Would recommend.
c. e.
Great relaxing spa, lovely treatments. The jacuzzi/spa area does get a lottle busy on tines. Lovely afternoon tea
F. M.
Lovely & clean spa in the centre of Cardiff, with a very well equipped gym and poolside facilities. Staff are polite and friendly, as well as knowledgeable about services provided.
O. W.
Great spa overall with very nice staff. It's got the necessary gym equipment for all exercises and the pool is a decent 25m it seems. The jacuzzi and hammam are very nice too. 4 stars because the pool has too much salt/chlorine and it starts to irritate your eyes after 5 minutes if you don't have goggles
J. D.
Had a spa day here. The spa facilities were quite small. It felt like the place was overbooked as all the loungers were occupied forcing us to be in the pool.
We were not forewarned that we would be subjected to a 45 minute Zumba class in the pool which was very loud and completely disturbing.
There were 3 showers by the pool, of which 2 were broken.
The relaxation room was very nice and I did enjoy the treatments (although will probably not recommend the foot massage as it was mostly just holding the feet and not really giving them a massage).
I recommend: Pop on a 1hr train to Bath and visit the Thermae spa there for a similar price.
A. D.
Package spa experience with a lovely back relief massage, really nice staff. Followed by a really nice afternoon tea! Would recommend!
S. N.
Note review of gym only:
Fundamentally average - its convient and no contract length (abliet at a higher price) means it's personally suitable but not without its flaws.
The equipment is basic and somewhat limited with relatively light dumbbells (40kg max I think) and often machines can be broken with a number of treadmills having issues with belts that haven't been fixed and poor quality weight benches that are rickety.
Overall it's quiet with no real meathead types, which is a personal like and the staff are friendly. The pool/sauna/jacuzzi are all fine, it's just overpriced for a comparable gym such as Nuffield. There's nothing awful, it just needs a bit of time and investment to improve it and may be better utilise some of the space, particularly in the upper area.
j. t.
Fab swimming area, really clean with friendly staff
S. B.
I really like this spa. The pool is lovely and warm and they give you a towel on entry. Gym is nice and big! The staff are lovely. Would definitely recommend
M. B.
Very enjoyable day from start to finish we rebooked a spa from march staff have been very helpful would definately come again natalie was very helpful on phone too thanku girls very good social distancing and spotless pool
T. O.
I’ve been to this place plenty of times and I’ve just rebooked again and I will see so many people comment and complain I love the Park Plaza And it’s spa 🧖🏽♀️
Z. W.
I would rate my personal trainer Amardeep 5 stars, and 3 stars for the swimming pool. Amar is amazing, I gained a lot of weight during my pregnancy and it was very difficult to lose. But when I tried the sessions with Amar, everything changed. Each session is tailored and I was given lots of useful information about the food I should have to accelerate the weightloss. More importantly, he is very communicative and understands the clients’ needs and situations. In my case, I can’t stick to ridgid schedules due to taking care of my baby. Amar truly understands my difficulties and was very flexible which I really appreciate.
My result was fab, I lost 6 kg with his training sessions (already back to pre-pregnancy weight) and I am still losing weight in a healthy way. I feel so good about myself and my confidence improves which I have him to thank for. To me, Amar is very professional as a personal trainer, he knows what his clients want to achieve and is very proactive in helping them to achieve their goals.
K. D.
Pricing is good. Nice decor but the massage is average
S. C.
Great value when you are stopping at the park plaza
E. P.
Treatment was heavily reduced, lovely but cut down by 20 minutes. There was a few other mishaps which we could forget. I have contacted the spa and no response regarding the treatments
K. F.
Being 38 weeks pregnant, my massage options were limited. Had a leg and hip massage which was great. Welcoming staff and will return for a day spa in the future.
F. C.
Absolutely fantastic day....again. Brilliant treatments and friendly knowlegable therapists, lovely food really good value for money. Thanks Laguna definitely see you again soon.
D. A.
I love this gym. The only thing I don't like is that there seems to be always something broken.
Other than that, the classes are great and the atmosphere is lovely!
S. O.
I had a voucher to spend here and I took my mother, it was quite pleasant, the staff were lovely but I don't know, there was something about the atmosphere that didn't feel relaxing, but that's probably more to do with me than them!
H.
Fab place for a couples massage made, was very relaxing and would go again only downside is the amount paid for the length of time but overall, fantastic
B. P.
Have mainly used the pool here, which is very nice and has a jacuzzi and steam room. Changing rooms are good. Recommend.
F.
Amazing place to relax and workout
S. L.
Fantastic massage and good facilities, although slightly tired (hence not quite 5 stars).
E. f.
Nice pool and steam room , at the moment currently have an electrical fault so not open.
B. T.
That's great place, Even it has sauna, bubble hot water, pretty pool.
M. H.
I've been there before and I really like the place, it have sauna, swimming pool, jacuzzi, etc.
C. H.
Very welcoming staff very nice massage defiantly return in the near future
S. W.
Good atmosphere and professional staff. Not too much equipment though
Z. G.
Good cocktails and fairly decent food. It's always really dark, though!
a. r.
Excellent top up service. Very pleased with BOTOX result.
D. M.
Just ok. There are nicer/better spas out there.
A. B. A. M.
Love this place. Amazing massage
A. H.
Great gym and amazing service
M. M.
Really lovely spa and therapists
a. C.
Great
A. R.
Perfect city spa!
E. H.
Friendly and clean
E. A.
(Translated) excellent
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