Reviews of Wex. (Photography Studio) in Bristol (Bristol).

Wex

237 Reviews

205 Comments

Photography studio

Camera store

Unit 7, Montpelier Central, Station Rd, Montpelier, Bristol BS6 5EE, United Kingdom

Description

Information of Wex, Photography studio in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Wex

Reviews of Wex

a. s.

It was a joy to go into the shop to discuss in person my plans to upgrade to mirrorless, and the kit I had up to now just been researching on-line. Talking with an expert such as Joe was really helpful. Nothing was too much trouble. We opened some boxes so I could much better appreciate the scale of my proposed purchase. It was easy then to decide what to buy. Thanks Joe ...and Wex!

A. M.

Slightly anxious about doing a deal to move over from Digital SLR to Mirrorless System. No need to worry as I got great service from Liam who answered all my questions and was very reassuring about the whole process. Couldn't have been happier. Great customer service and peace of mind - something money can't buy!!

M. M.

Traded in my old gear in with ease & for a great price too! Upgrading was even easier, Steve made everything so easy over the phone & I now have new gear coming in double quick time! I'll definitely be using Wex again in future!

R. S.

Liam and Ryan could not have been more helpful and full of good advice, even if I ended up buying another lens, because my 10+ year old Zoom was uneconomic to repair. Still, happy with new/used lens arriving tomorrow. Certainly I would use the branch again, and I most heartily RECOMMEND. Well done.

J. M.

I was struggling to decide on a new backpack for my camera gear. I wanted a manageable size of pack, but one that would take a mirrorless body and Sigma 150-600mm lens, tripod, water bottle, and a couple of smaller lenses. Having bought a few things from Wex I knew their staff would be the ones to advise me. Liam was very patient talking me through the various options, and happy for me to walk away and have a further think. I ended up ordering from Wex on-line, but It was great to view the products in person and have a chat. All the staff here are very helpful, friendly, and not at all pushing to make a sale. A refreshing change from other stores.

V. G.

Joe was very helpful and patient helping me to choose a new camera lense. Would definitely recommend for good customer service and new/used stock that can be transferred across different stores.

G. 1.

I spoke to Joe Aldous at the Bristol Branch who was extremely helpful and gave me sound advice on buying a drone. I will buy my drone from Wex because they are efficient and quick. But mainly always have time to listen.

R. B.

I went into the Wex store in Bristol last week looking for advice on upgrading to a full frame DSLR. Ryan came to help me and very patiently ran through several options. He was a great help and it was so good to see and hold the different cameras rather than just reading internet reviews. I’m still mulling it over but the Sony A7 iv is very tempting. Thank you Ryan.

A. A.

Just had a lovely phone call chat with a very helpful Jo at this store, who guided me through a purchase I've been wanting to do for quite some time. Great to still be able to find cheerful people that give you the impression of wanting to help you out. As Typhoo said, two thumbs up.

B. W.

Liam at Wex was excellent in helping out on a new tripod. It shows how important shops are. The combination of virtual experience online and physical shopping makes this so much better.

J. B.

Ryan was excellent, answered all my questions and took time to direct me towards the right decision for me. Although it can be tempting just to find the cheapest price online, this kind of service is so valuable. Without Ryan’s help, I would have wasted a lot of money by making uninformed, wrong choices.

F. T. R.

When we went to Wex, we had an idea of what we wanted but did not know which camera to go for exactly as there was a wide range, Joe and Ryan were extremely helpful and talked us through the different options which put into consideration our budget. They were very patient in answering all our questions and we had no doubts about our final decision We would definitely recommend

C. K.

Visited Wex today, 8th March 2022 to make enquiries about purchasing new camera equipment and spoke to Ryan Thomas. Ryan was most helpful, friendly and well informed, if I decide to purchase new gear I will definitely return to see Ryan.

J. M.

First visit to Wex Bristol last Saturday morning. Excellent customer service and advice from Joe. Many thanks. I'll be returning.

R. P.

Jo in the Bristol store was very helpful - chatted through my queries and gave some good options for me to consider. Great customer service!

D. ..

What a place , what staff , amazing helpful knowledgeable fantastic. Sold second hand stuff not a problem great price . Bought new stuff amazing service

J. C.

Before buying some equipment I wanted to try it. The Bristol folk (and Ryan in particular) were able to get it in (the next day), and let me try it. Definitely a better way to buy things than on the web; so if you get an offer from Wex in your email and want to see the gear before you buy, call your local store even if the online stock system says they don't have it in. They can get it very fast and you can then see it and try it.

D. H.

Superb customer service from Sophie on Sat 11th Dec 2021. I was buying a mono pod and not sure what i wanted. Sophie spent a good 30 mins with me and ran through the pros and cons of each unit according to my requirements. I used my purchase that evening and was very happy with it. I will be back for more help and advice and purchases in the future....

P. F.

As a long term buyer from Wex online, I recently visited Wex Bristol to discuss updating my lighting. I needed to speak for quite some length on different options, technical details and future requirements. Liam was superb and dedicated a lot of time to helping me and I was really impressed with his customer care. I'll be looking to make a purchase soon through Wex and having a local branch close to Bath with on-site support is a big plus.

A. K.

I called into the shop and was dealt with by Ryan Thomas. They had the 3 cameras I wanted to see, Nikon Z6 Canon R6 and the Sony AZ III. It was useful to be able to handle all 3. Ryan was knowledgably,, spent time with me advising on lenses and with no pressure to buy, a very good service. I purchased the Canon, all 3 were good products the Canon simply felt right in my hand. I will be buying more lenses from Ryan. WELL DONE. I had been undecided between the Canon 24-70mm and the 24-105mm lenses and ordered the 24-70mm. when I fitted the 24-70mm to the R6 at home I realized the lens was far heavier than the 24-105 (200 grams heavier) I had handled. I phoned Wex Photography in the morning and spoke to Steven the Manager, as I had not used the lens could I swap for the 24-105mm please? No hesitation "absolutely" came the replay, to be fair he said we had not been able to show you the 24-70mm in store. . This is what I like, I am dealing with proper people with an old fashioned proper customer service. As an aside if you are looking for "a go to main lens" the 24-105mm is a lovely weight. I have only just started shooting, but my initial impressions are that EOS R6/USM lenses are astonishingly good. WELL DONE ALL ROUND

S. M.

Wex Photo is an amazing shop, was helped by Stephen at the counter. He helped me purchase a camera for live streaming and took me through all the steps in a clear and concise manner. Much appreciated and will definitely be recommending this shop to friends & family 👍🏾

R. W.

Super service and wide range of equipment. Ryan helped me today with a purchase of a tripod and head. Would definitely shop here again.

C. M.

Joe, Thank you for all your fantastic service and help today in choosing the Gitzo Adventure 45L Camera Backpack...I will be back re the Gitzo Tripod!

B. B.

Really helpful with information from Steve the manager. Husband bought a printer he's been after for years.

B. B.

I visited the store to view and possibly buy a Benro TMA38CL carbon fibre tripod which I really needed to try out in person, and was greeted and served by Sophie. Fantastic service and advice from her and it was really nice to be able to have a friendly chat about all things photographic. It's so nice to have that personal touch during these days of so much automated internet shopping. The tripod itself seems an excellent, well made, high quality bit of kit at a very reasonable and affordable price. I have been a WEX customer for many years and have always found their mail order service to be excellent. It's even better to now have a local store I can visit in person; there no substitute for dealing with real human being!

N. C.

I visited the Bristol store looking for advice on a new Fujifilm camera/lens purchase a few weeks back. Liam was immensely helpful. I felt completely unrushed and it was clear that he is very very knowledgeable. I was really impressed with the help and advice he provided and taking the time to go through various cameras I was interested in, trying them out and seeing how they compared to my current model. He gauged very well my needs and what equipment would be suitable. my old fuji camera is currently being valued for part exchange and I'll be making my purchase next week.

P.

Sophisticated, professional camera shop also selling a wide range of accessories. Lens repair service offered with it being sent to a third party. Friendly staff - a lot of kit to play with on display. Free parking in front.

V. D.

I often feel a bit overwhelmed by camera stores but Sophie was so incredibly helpful and generous with her knowledge that I felt really comfortable in asking many of the questions I had. To find easy parking for a city centre store, friendly approachable staff and even a coffee machine in the corner is quite remarkable. I thoroughly recommend a visit! I went back again today and was lucky enough to see Sophie who was again super helpful and patient with my indecision. Not only that but she reminded me of a beautiful photo project which is perfect inspiration for what I'm currently working on. Thank you :) Nov 2021 - Update I have reviewed Wex, and Sophie in particular, here before, but I have once again had such lovely customer service that it warrants another mention. Sophie is knowledgable, professional, friendly and has a practical approach which I very much appreciate. Thanks Sophie :)

R. A.

Visited the Wex Bristol shop today with very little knowledge around what I needed and the setup for our salon, however, Liam took the time to talk us through various options to meet out criteria and budget. Would highly recommend!

H. K.

Wex has become a regular haunt for me after buying my first mirrorless camera there a few years ago. Liam is super knowledgeable about video equipment and has great initiative and suggestions about setting up a full kit.

G. V.

Sophie was really helpful in explaining the part-exchange of no longer needed camera equipment for a lens. Would definitely recommend both this store and Sophie. Thank you

S. G.

I was very impressed with the advice I received from Liam Dunkley at Wex Photo in Bristol. He was very well informed and was able to answer my needs exceptionally well.

T. L.

Liam was VERY helpful when I called in yesterday, even going so far as to set up a demonstration to show me the difference in depth of field on the two different lenses I am considering. Excellent service. The only reason I didn't give 5 stars is because they didn't keep any 2.72m wide seamless paper backgrounds in stock.

g. l.

Superb customer service. Joe wanted to fond the correct resolution to my issues and went above and beyond to make sure I found the right lamps for my job.

d. m.

Had a great service from a young lady Sophie she helped me choose some binoculars for me and my wife she was very knowledgeable and polite she gets 10 star's from me

S. D.

Hannah and Luke were extremely helpful in store. Love this place! Great for all my #ContentCreator and Autistic #Filmmaker needs. I love Sony cameras and the range they have is really good and you can get hands on also. Do book in a visit to see them.

K. G.

Great store, with knowledgeable and helpful staff. Always satisfied with each visit, helped me with choosing the right tripod this time, thank you wex Bristol team. Will see you very soon I am sure.

W. Q.

Great service from Joe and Ryan. Really helpful staff members who have an excellent knowledge of cameras.

k. j.

One of the legs on my Manfrotto 055 tripod became dislodged and I failed miserably to repair it myself. I took it to WEX in Bristol where LIAM repaired it while I waited without making any charge. The is the kind of excellent service that keeps me returning to WEX time and time again and recommending the company to others. Ken Jacob ARPS

T. P.

Love these guys! They clearly have a passion for photography and great fountains of knowledge, Hannah especially as she's always helpful with suggestions. Just picked up my new lens (which was cheaper than on Amazon!) and they have a range of items I could use to test shoot. Ordering was easy and I got a call one it was in stock. Rental prices are competitive too, so great for testing stuff before final purchase. Favourite camera shop in Bristol :)

P. K.

Visited your Bristol store to exchange a Canon to Sigma lens converter I no longer needed and was served by Hannah. I wanted to spend most of my exchange cash for some small LED light pad and a table tripod. Hannah was very knowledgeable and pleasant to deal with and steered me through all my options with enthusiasm and a smile. Excellent experience.

T. F.

I am looking for a new Sony camera so visited the store and was met by Sophie who took all the time I needed, which was quite a lot, to go through all the features of the A9 and A7R4 and all the range of lenses available to ensure I made the right choice. Being a professional Sony user, she was amazingly knowledgeable on all the features the latest models had and for what purposes each had their own advantage. She was very patient, never distracted and went to every length to ensure I would make the correct choice, ultimately leaving that decision to me. The store is very well stocked so every model I wanted to look at was available to test. I was shown different lens views to help my understanding and went through menus to ensure complete satisfaction. Nothing was too much and I am confident I made the right choice.

M. K.

Good experience. I've had an account with them for a few years and generally they've done really well with the hiring I've done. All the kit was in great condition and the staff are very attentive. Great asset to Bristol

C. M.

Sophie served us today. She was very knowledgeable and efficient. Brilliant service. Thank you

D. S.

I've been a customer at the Bristol branch for years, mostly renting lenses for jobs. I recently had a big upgrade to my camera system and used Wex for that, with Steve looking after my purchases. The experience was excellent, and Steve was able to work within my budget and give good advice. I'd highly recommend the Bristol branch of Wex - they sell incredible equipment and give first rate service.

S.

Wex Bristol have always been brilliant, I have been a customer there for 9 years. I just switched my camera system and Hannah, Liam and Steve were great in talking me through the requirements, pros and cons, and making sure I was comfortable with my decision. They aren't pushy at all and are happy to share their experiences with, and advice on, different systems to help you make a choice.

A. R.

Fabulous service in-store from Hannah when I bought my new Canon G1 X just now (and terrific guidance yesterday) following on from consistently faultless help and backup (over years now) from manager Steve. A great store where you feel welcome and can repeatedly return for support when you need it if you get stuck with the techie side of your camera/equipment (as alas I do frequently). Makes you feel very safe with your purchase. Massive thank you to Hannah and also to Steve :)

A. H.

Sophie and Liam helped me sort a little problem today, nice to meet knowledgeable and charming people when you are out shopping. Highly recommended

g. h.

I wanted to upgrade my camera in party exchange for my existing set up. I was looked after by Hannah, who was very knowledgable and very helpful. She quickly understood my requirement and supported my choice ,whilst making sure I knew that there were less expensive options if I was happy with lower performance. I was offered a very good price for my old equipment ,which she assessed while I had a coffee! Hannah is a true photo professional and I felt very confident with her advice . Overall a very good experience. Thank you .

A. J. R.

Very friendly and professional environment. Sophie was very knowledgeable and patient with all my questions about cameras and kit. Will definitely visit again.

D. J.

Went in to the Bristol branch the other day to have a look at a few different camera options. Hannah from the sales team was super helpful and informative. Ordered via their web order to deliver to store the next day, and she was really helpful swapping a few things out when a delivery was delayed.

T. H.

I have rented lenses from the Bristol store a few times now. The staff are always really helpful. I had a wedding coming up and Hannah advised me so well on the lenses that would be ideal to capture the day. The prices are always reasonable and I would recommend the store to any photographer friends. Such a useful way to try out equipment aswell as top up your equipment for certain events.

C. S. M. D.

Ryan was absolutely and point with advice and support. Many thanks.

a. k.

I was helped by Sophie in choosing the most appropriate lens to hire. She was very informative and also very helpful. I would recommend Bristol Wex

T. B.

Liam was very helpful, knowledgable and experienced especially with Sony cameras. He helped me pick the perfect camera and lenses with value for money in mind. Very happy customer! This upgrade is perfect for my projects and he explained differences of camera functions patiently and carefully. Great experience with Wex!

G. M.

I popped in yesterday to part exchange two Canon lenses for the new X-PRO 3. I had previously submitted the details of the lenses online and been given a trade in value. I was served by Hannah who checked them over and discovered I had made a mistake and in fact the trade in value was higher. The service I received, from someone clearly passionate and knowledgable about photography was very much welcome and I will be back. I would recommend to anyone to pop in.

B. R.

Brilliant service. Reserved some rental items about which I knew little in terms of accessories as I had no knowledge of that particular system. The staff (manager Steven especially) were hugely helpful throughout. I sadly had to cancel the rental when I was let down by my client and again nothing was too much trouble. I will definitely use WEX Bristol rental again and I strongly recommend the store in general.

j. w.

Incredible helpful staff, and fully trained by the equipment importers, offering unparalleled levels of technical advice... Plus coffee, and free car parking - What else could you ask of a company !!

d. g.

Very impressed by the service at the Bristol Branch. I hired two Canon Lens and the staff were informative and flexible, Hannah in particular. Will definitely go back, perhaps for one of the (v reasonably priced) training sessions they run.

S. B.

Patient, knowledgable and thorough support in buying a new camera today from Sophie, both on the phone and in store.

l. m.

The staff here are amazing. Really knowledgeable, friendly and super helpfull.

K. E.

Excellent service from Liam at the Bristol store this morning. Couldn't have been more helpful (or patient) in helping me to choose the right tripod for my needs. I'm really pleased with my new Manfrotto gear and the whole purchasing experience at Wex Bristol - thanks!

M. G.

Visited the Bristol Store twice in a week. I had a list of questions and requirements all of which were met on both occasions by Hannah. She was very knowledgable, sorted out my issues with running a slave flash. She resolve it out in a few moments. No pressure to buy anything at all. Really refreshing attitude to retail. Based on this experience I’d be happy to recommend and will definitely return in future.

S. P.

Great customer service from Hannah. I'm a complete novice to photography and Hannah took time to show me a range of cameras, giving me the pros and cons of each model, without the hard sell. Printed out a spread sheet of 4 different models of camera for me to take away and read. Hannah also took time to go through the basics of the camera i purchased, which was very informative. Thanks Hannah

D. A.

Excellent service from Liam when we first went to ask questions. Very knowledgeable and honest about positives and negatives of various cameras. Also special mention to Craig the store manager too. He went the extra mile to stay open late on a Saturday to allow us to purchase our new camera (as recommended by Liam) as we ran late by 10 mins. Brilliant customer service, will be back in the summer to purchase a new lens.

L. C.

Big thanks to Ryan. Nothing was too much trouble and they even managed to save me money.

R. B.

Great service today from Hannah & Sophie at the Bristol branch. I bought a complete new set up for my wedding videography business and was delighted with the deal I got! Definitely recommend.

R. W.

Excellent service and so patient with all my questions. I like the way that Hannah explained which cameras would suit my requirements and then went through the capabilities of each with no pressure at all. Even printed out the spec of the options for me to do the homework, which led to the purchase the very next day.

A. P.

I ordered a product online with WEX only to cancel it and go into the actual shop to buy it and I’m very glad that I did. Hannah helped me over a number of visits and now I know that I’ve got the right product. She was very friendly and professional and it’s reasons like this that an actual shop is still great for photo gear. Cheers

J. P.

Hannah and the other chap were both really helpful today when I went in to get a tri pod. She gave me some great advice about cleaning my sensor and generally made me feel very welcome. The same that can not be said for a few experiences I've had with London Camera.

R. P.

Brilliant service from the team at WEX, Bristol - especially Hannah, who did me a great trade-in deal on a shiny new Fuji X100V, and even made me a coffee while I waited. I would definitely return and would whole-heartedly recommend them.

B. D.

Great shop with lots of knowledgable staff to assist in getting the right equipment

M. C.

I’ve used Wex for years, both Edinburgh and Bristol and it has always been an excellent experience. The Bristol team are very, very knowledgeable and helpful. Their impartial advice has been very helpful on a number of occasions and Steve was the latest team member to make sure that I had the right equipment at the right price

H. K.

I often pay Liam a visit at Wex when I'm getting new equipment or upgrading. There are only so many Youtube reviews you can watch before going insane. Liam is super helpful and knows video equipment inside out, I've also found he'll always give you an honest answer based on what you need. Great store and service, highly recommend paying a visit and trying equipment in person instead of relying on virtual window shopping.

d. y.

Not only is it a great store but they do really good photo walks/workshops as well. Hannah was a really good lead on the portrait workshop and she was also very helpful on two street photography walks one with Edo Zollo and the other with Shelby Alexander - both excellent. The workshops/walks really create a good vibe around their operation. Thanks again Hannah :-)

G.

Excellent service and very helpful staff. Hannah was professional throughout even when we kept adding items to the shopping list. She helped to guide us through the various options and gave us reassurance in our purchase. Would have no hesitation in recommending to others.

M. G.

Wex Photo in Bristol is my "go to" place when I am looking to buy or sell camera gear. The staff is very friendly, Hannah was very knowledgable and helpful in finding the right cable to link my camera to my new Ronin-s. Also I had the best evaluation for part exchanging my old camera. They have a large showroom space with plenty of cameras and other gear on display.

J. W.

FAO Hannah Rooke Got the Billingham bag today. Very happy with it. Thanks for doing a good price for me, it was the difference between getting it and not getting it. I have sorted a 70-200 lens but am still looking for a 16-35. Thanks also for all your help buying the DSLR and all the bits a couple of weeks ago. I was seriously impressed with how helpful and knowledgeable you were. It really felt like you had my best interests at heart and not maximising sales and profit for Wex. That is a rare thing, I really appreciate it and that is why I bought everything through you, Best wishes, Julian.

I. W.

Excellent service by Liam at the Bristol store today. Very knowledgeable and helped my wife to buy a Sony mirrorless camera, lens and accessories. Great experience.

R. P.

Last Monday I visited the Bristol WEX store and part exchanged a lens that I had no use for. Hannah was very helpful and I walked out with the lens I had been looking for. Top marks all round

D. B.

Went to WEX Bristol looking for a travel tripod, to be honest, I didn't really know what I wanted. I browsed for a while and then Steve came over and offered me some friendly advise guiding me through the Tripods they had on offer, he is very knowledgeable, I bought the Calumet CK802 and a Manfrotto 494 head which I am very pleased with and I am sure that they will do the job in Africa. It's only now I realise that Steve is the store manager!!! Thanks a lot Steve.

W. W.

Have visited this place on many an occasion, particularly for the open days which had in the past been great. Went in again 3 weeks ago as been looking for a gimbal for my camera system. Sophie and Hannah, and like wise, Hannah and Sophie, are two individuals of whom the majority of the retail trade in the uk could use as a 1st class example of customer service. Their interaction with customers is top notch, it's friendly, open, funny, but above all, informative as they are both into their photography and videography, and, Sophie is a dab hand at making a cuppa, once the kettle is plugged in! I'll carry on using this place as my 1st choice when after new gear and information. Thank you so much!

g. b.

Congratulations to the bosses of Wex for keeping your knowledgeable and friendly staff. Absolutely top service without being pushy. Thanks.

K. D.

I recently visited the WEX store in Bristol to upgrade my Nikon camera. I had an excellent experience with Liam Dunkley helping me greatly with my new purchase and consequent later questions via e-mail.

R. A.

Great service from the Team at Wex, in particular Garry who accommodated an examination of my kit as part exchange, at short notice and Hannah, who competently talked me through the controls of the camera I had in mind and then chose to purchase.

D. S.

The Wex team at Bristol always go the extra mile to help, advise and support whatever I do; both in terms of advice on gear and on techniques, which between the team is considerable. I wouldn’t think of going anywhere else. In particular, Hannah deserves special mention for taking the time and effort to really understand and ensure that everything goes well for me. Thank you, David :) DevilsWorkPhotography

A. W.

Drove from Bournemouth to visit Wex Bristol as I wanted to see the Wacom Tablet physically, spoke to Hannah who was very helpful in the questions I needed answering. Could have just ordered via the internet but I am one of those that will travel for something I need and want to look at first. I enjoyed my visit to the store and to thank Hannah specifically for spending a few moments to answer a few questions I needed clarifying...

D. J.

Visited WEX Bristol for the first time Weds 15th first impressions what a lovely laid out store, Went in to exchange some used equipment for new camera was served by Sophie who was very knowledgeable and helpful will definitely be going back. Dave J.

M. C.

17th January 2022 Very helpful, patient advice from Joe. Thank you.

M. C.

Went to wex to get the a7rii second hand, spend some time talking to Liam, and came out with the a6500 and I am as happy as it gets. He was right, not only is the camera body perfect for my needs and loads cheaper, the lenses are loads cheaper too. I now have 5 sony E-mount lenses for the a6500, some wide, some prime, whereas previously I was looking at saving up for years to kit myself out with all the FE-mount lenses I would have needed for the A7rii. I am properly grateful, and I pretty much always buy my lenses from wex too, unless they dont stock it

T. K.

Always a positive experience visiting Wex Bristol and Hannah was really helpful and gave some insightful and impartial advice. I left with exactly what I wanted and Hannah provided product codes and more information for future purchases.

p. W.

Hi I have just purchased another lens from wex , I find all the staff helpful and friendly no matter what level you are at . This time I was served by Hannah who always has a answer to my questions and if not she seems to enjoy finding out the answer. A shop I recommend

M. W.

The girl whose name escapes me (had red hair?!) was so mega helpful, and ludicrously patient with my relentless questioning about random videography matters. Hugely appreciated - bravo, will now only use this store for all camera-related purchases

N. P.

Great service from Hannah today at Wex Bristol to buy a new Canon Pixma Pro 10s. Great shop, speedy no fuss service. Brilliant!.

b. h.

Hi just starting up photography and i have visited wex 2 times now and i have had excellent service and help. We saw hanna today and brought a new camera, She was really good i wasn't sure what camera i needed but she went through several cameras amazing service. I live a long way away from Bristol but with service like this its worth travelling. Well done wex bristol i will be coming back thank you.

P. T.

I recently bought a Sony camera from the Wex store in Bristol and was unable the use the edit software, Hannah the sales assistant was extremely helpful and I would highly recommend her.

A. G.

Bristol store has had a major facelift in the last few years. It now looks great and has excellent, knowledgeable staff too. Served today by Adele and Hannah. Thanks Ladies. :-)

T. G.

The service, assistance and advice from both Hannah and Gary was brilliant. Got my 5D camera body fixed fast, at a great price and with a smile. Thanks guys :D

J. M.

Excellent day's Portraiture course run by Hannah Rooke from the Bristol store. Very helpful and knowledgeable staff. My go-to for gear, tips and courses!

M. B.

As a photographer I am keen to speak to experts when I buy new equipment. Liam Dunkley from Wex (Bristol) is extremely helpful, knowledgeable and professional. Dealing with him is always a pleasure.

N. B.

Went in looking for a new tripod but had been a bit swampped for choice. Hannah was happy to explain the differences and listening to what I was looking to achieve with the tripod and make suggestions from that info. Massive thanks and defintely be back again

J. L.

Sophie was a tremendous help and very knowledgable. Would definitely recommend as a source for your photo and video needs.

T. F.

I came to Calumet in Bristol as part of an Experience Day Seminar event on the Canon 7D. During the breaks we were given the opportunity to look around the store. Overall this is a great camera shop with some very knowledgable and friendly staff, who definitely know their trade. Calumet has a large selection of products in-stock, most of which can be handled and experienced for that great pre-sales experience. Prices are good and generally in-line with internet pricing.

G. A.

Super helpful, just popped in to trail a possible issue with a camera and rather sell me a fix they helped me on the spot. Just saved me so much time and super happy with their honesty and knowledge. Thank you!

D. L.

Looking for high end photographic gear? This is the place to come for all your needs. Basically, if you are an enthusiast or professional photographer or somewhere in between (pro-thusiast?) then whatever you need is available right here. They even still sold old school film cameras when I went, so there you go. Reminded me of my first camera all those years ago, a rectangular 110 with the spinning flash cubes on top. I bought a DSLR for my son's photography course and found a nice used model for not too much, but I saw some on display costing more than my car! So something for most budgets. Just don't expect to find cheap point and shoot cameras, that's what your phone is for

P. B.

What a shop, nicely laid out, helpful friendly staff. Would highly recommend if your after photography equipment.

D. A.

Very helpful advice from Liam. He pointed the way to upgrade the firmware for my Tamron lens, making it work properly with my new camera.

O. E.

Great visit, Hannah helped direct me to the right camera for my needs and there are Lego models in store for test shots. Friendly staff.

J. D.

Great service, great price! Lots of nice 2nd hand kit in good condition. Served by Hannah and Sophie. Charming and knowledgeable.

C. C. (.

Beautifully laid out shop, very helpful staff, notably Liam who was extremely knowledgeable about the lenses I was deciding over.

B. H.

Brilliant place to go for camera equipment and knowledge ... The staff are great..I was served by Garry ..who gave great advice on my new camera the canon Eos 77D and previously on the Sigma lens 150-600.... Which is amazing I might add..well worth buying...been to this store in Bristol on several occassion... and all the staff are amazing..

L. R.

Great staffs with amazing customer service. They know their stuff and not pushy like a typical high street store. It's should anyone whose passionate about photography "go to" store!

S. H.

Really helpful lovely team, kindly spent the time to have a look at my camera and saved me from spending unnecessary money (which a different repair shop had tried to make me spend) I’d definitely recommend to anyone.

P. (.

Excellent service by Hannah. Professional, courteous and above all superb product knowledge and advice. A pleasure to meet such an enthusiastic ambassador for Wex. Thank you.

I. T.

I use Calumet as the staff is very friendly and helpful. You can check and test the gear in there. Also, they often sell their own brand gear at the discounted price.

C. V. L.

Great service on each occasion I have popped in. Liam helped with the various questions I had with regards to Sony and Fuji systems and very knowledgable.

R. P.

Another visit to Wex in Bristol, and as always they never fail to deliver, following the open day, and subsequent sensor cleans, have unfortunately identified a dead pixel on my sensor, that said, Hannah was the consummate professional and is following things up with a quote to replace, will be returning very soon, thank you Hannah!

D. B.

Great customer service especially from Liam, he really knows his stuff! I would really recommend Wex to people. Great that its free parking as well!

O. C.

Good photographic shop with knowledgeable staff carry a good range from fujifilm, Canon, Nikon Sony as well as bowens now part of wex so most items can be delivered to store next day

S. L. B.

Hannah was knowledgable and helpful in recommending a suitable pair of binoculars. She was able to answer all our queries

M. S.

Best Photographic store around for enthusiast to professionals. Excellent knowledgeable staff always willing to help and go the extra mile to ensure you get what you need.

T.

Excellent customer service here; especially by Hannah, she obviously really knows her stuff and was super helpful getting me what I needed!

A. T.

I was served by Hannah who was a joy to deal with giving me excellent advice on a proposed lens hire and update of my current Fujifilm camera. Thanks.

G. W.

Many thanks to Steve who really helped me out. Had trouble with slave/trigger units and a bit difficult to explain over the phone. Good to speak to someone who knows what they are talking about. Magik Steve at Calumet Bristol. Glen

J. S.

Visited the store on the open day to buy some batteries, great service, especially from Liam who was very knowledgable and helpful.

B. B.

Have had multiple dealings with this company online and in person. They have always been curtious and helpful even when I've had to return items.

G. J.

Very knowledgeable and helpful staff. Good range of products.

s. c.

I was looking for a new camera bag and had excellent service from Hannah, Garry and Steve who took great care to help me find the best bag for me. Thank you

O. J. R.

Hannah was very helpful with a complicated process of returning and swapping items. All great and sorted now. Thanks

S. T.

Back to Bristol Wex to update some gear. Curteous knowledgeable service as usual with special thanks to Hannah!

V. A.

Great service and extremely knowledgeable staff who regularly go the extra mile to help. I cant see the point of going anywhere else for my photography equipment.

J. T.

Nice friendly staff, with lots of equipment to see and try out, as well as a clean friendly environment that really makes the shopping experience a pleasant one

L. B.

Great company, wasn't forced upon by staff which was refreshing. Liam (if I recall) was very helpful with what I needed.

G. M.

Excellent help in choosing a compact camera given by Hannah who was very knowledgeable on all the products

P. P.

Extremely helpful staff. Good layout of photographic equipment. Well worth visiting and shopping with Wex

P. S.

Friendly and very helpful staff, who assisted with rental options. Some products priced higher than elsewhere, but pays for the customer service and advice given.

Z. J.

Used two of the London Calumet stores a lot and have found that the Bristol site is even more helpful and accommodating with friendly staff.

i. 3. P. (. 5.

Went by chance on a Saturday afternoon, really friendly and knowledgeable team. Lots of stock to view and try. Thanks for being in Bristol.

G. L.

Good service, camera and lens well packaged and arrived in pristine condition.

G. E.

I run a small independent video production company and have been continuously impressed by the knowledge and helpfulness of the staff at Wexphotovideo.

M. L.

Liam was really helpful and patient helping me swap my gear over- thanks Liam!

L. T.

Very good prices in terms of b&w films and chemistry. The staff are always nice!

N. C.

Excellent, helpful staff. Large variety of cameras, lenses, filters, bags, tripods on display and in stock.

M. B.

Great service by the staff today ,thank you Sophie and Steve thoroughly enjoying my new binoculars.

G. W.

Excellent. Hannah was very helpful in my upgrade. Highly recommended.

j. a.

Fantastic service by Sophie. Helped with all my needs. Can’t wait to try out the 90d

P.

Great clean shop, hannah was very helpful even at the end of a busy open day.

M. A.

Great place for viewing equipment, Hannah was very helpful & knowledgeable, will visit again.

J. H.

Excellent location with loads of parking helpful staff

B. M.

Great team of experts offering honest advice! Best place to go for camera gear without a doubt.

B. Y.

Very good dealer, does P and stocks many brands

j. p.

Very very helpful staff, great service

M. M.

Very helpful and professional staff. Really went above and beyond to help me find the right equipment.

J. G.

Great photography shop with expert advise. A welcome change to the high st experience of curry's.

M. A.

Awesome shop, friendly staff and just got my nikon d750

P. H.

Excellent and friendly service, Hannah & Steve more than happy to go that extra mile to help.

O. E.

Great visit, Hannah helped direct me to the right camera for my needs and there are Lego models in store for test shots. Friendly staff.

P. T.

Helpful staff good range of products in store and online.

S. H.

Really helpful lovely team, kindly spent the time to have a look at my camera and saved me from spending unnecessary money (which a different repair shop had tried to make me spend) I’d definitely recommend to anyone.

I. w.

I was served by Hannah in wex, she was very informative and helpful!

C. S.

As usual, excellent service from Hannah, knowledgeable and with a sense of humour.

W. W. P.

Amazing staff. Very helpful. They had just what I wanted. Deffo recomend.

J. W.

FAO Hannah Rooke Got the Billingham bag today. Very happy with it. Thanks for doing a good price …

M. W.

Nice showroom but sadly limited parts in stock and a lot of stuff has to be ordered

K. T.

I had Liam advice me on a camera, and he was super helpful!

S. M.

Good advice and very helpful staff. Price matching service is useful.

A. H.

Helpful staff with a good knowledge of photography. I highly recommend visiting.

C. S.

As usual, excellent service from Hannah, knowledgeable and with a sense of humour.

P. T.

Helpful staff good range of products in store and online.

J. A.

Pretty good store. Good prices and relatively helpful staff.

L. G.

Great store and great service from Liam and Stuart!

S. M.

Good advice and very helpful staff. Price matching service is useful.

B. R.

Very helpful and knowledgeable staff who are happy to help! Thanks guys!

J. G.

I had outstanding customer service there today thank you

S. T.

Pretty sure my camera is still there but helpful dudes!

M. B.

Lovely service

S. C.

Was the cheapest price online and I could pick up same day.

w. o.

Always a good visit, helpful staff and good stock.

I. T.

Very helpful staff!

A. C.

Very helpful and very friendly and reliable prises

S. R.

Knowledgable staff, loads of kit available

O. M.

Not much there but the online shop is decent

N. G.

Nice one

C. T.

Great service very helpful.

P. P.

Excellent and helpful staff 👍

G. B.

Pleasant staff with a lot of knowledge

J. C.

Staff are always great in Calumet!

B. G.

They know their shizzle

Š. Š.

Decent shop. Big.

P. L.

really knowledgeable staff

K. B.

Camera heaven

I. T.

Never been

R. S. R.

Great customer service, very helpful

N. J.

Open day for 25th anniversary. Lots of knowledgeable helpful staff and brand reps. Very good discounts on the day. Easy to get to with its own parking.

R. T.

(Translated) It is the right place for photography lovers from the best brands of cameras to various accessory tripods. (Original) E' il luogo adatto per gli amanti della fotografia dalle macchinette fotografiche delle migliori marche ai cavalletti accessori vari.

r. t.

(Translated) A1 (Original) A1

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D.

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