Reviews of Pochin. (Plumber) in Leicester (Leicestershire).
Pochin
18 Samuel St, Leicester LE1 1RU, United Kingdom
Description
Information of Pochin, Plumber in Leicester (Leicestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Pochin
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of Pochin
G. X.
What fantastic service we received from Terry Slater at the Leicester Branch, having been to a few other companies and coming away with no inspiration. Terry listened to what design we had in mind and gave us some great ideas and options to stay within our budget. It makes a refreshing change not to be rushed, as we did change our mind a few times before coming to the final design. Please pass on our thanks to Terry. I'll upload picture once the bathroom is installed. Thanks Gina & Tony
K. B.
The service i received by Georgina in the Leicester branch trade counter was outstanding from start to finish.
What a breath of fresh air for customer service form approaching the customer ,understanding they needs and more importantly following up as promised.
Very professional all the way She is an asset to your company
Well done
c. r.
Excellent experience, I found all of the staff to be very personable and very helpful indeed.
But most of all, the staff were very knowlegeable as to their products and plumbing in general, as opposed to other stores and plumbing merchants in the local area
j. k.
I brought a part here today for £23 other places where quoting me over £60. The staff in showroom where not very professional busy reading an email apparently. Staff in parts shop brilliant.
Grab your self a bargain don't ask anyone in the showroom as there working hard reading.
A. R.
Used Pochin for the redesign and fitting of a new bathroom in our new house. Small bathroom in Victorian terraced house that needed a rethink in terms of layout and space. Dealt with Nick throughout who was brilliant at figuring out what we needed and helped a lot. Provided regular updates throughout. Really impressed with the finished product. Highly recommended.
R. M.
Scott went above & beyond to help us chose our bathroom. Honest feedback & sound advice you can trust. It can be a minefield trying to select what products but Scott was patient & ran through all our options. No hesitation in recommending these guys. Excellent quality & service, good value for money.
M. J.
5 Stars and well deserved. Scott has been fantastic in listening to my (idiosyncratic!) requirements and remembering them between visits. He has provided invaluable and knowledgeable advice based on his plumbing background and product knowledge plus my final 'shopping list' came in at a sensible and fair price too. Thank goodness for companies like Pochins to continue to hold their own in the face of impersonal internet companies where you can't even lay eyes on actual products. Thank you Scott and Pochins! I highly recommend them.
L. B.
The team at Samuel Street are great. I have been coming here for about 5 years now and they are so helpful. Dean is very knowledgeable with all aspects of plumbing and heating and is always happy to advise me on even the most trivial of matters! The young lady and young man on the trade desk are also very friendly and again are always happy to assist and advise. I have been to a lot of other merchants and felt rather intimidated if I didn't know exactly what I wanted or what it was called but the guys at Samuel Street are very knowledgeable without being condescending.
Approachable, knowledgeable and efficient. 5 stars.
R. B.
Just left Pochin in Leicester where we were looked after by Terry Slater. If Terry's care, expertise and professionalism is typical of all staff at that location then you undoubtedly have one of the best Customer focused organisation I have ever dealt with. An absolute pleasure.
Thanks
Roy
Market Harborough
D. K.
Very good service, always helpful, no waiting about to be served like some merchants. Access to account via portal and quotes completed by Dean, even out of hours. What more can I say? Give them a try you wont be disappointed.
m. K.
Spot on correct tap cartridge first time
M. S.
We had very good service when we replaced our bathroom some years ago. Problems arose after the 5 year guarantee had expired - we then received outstanding customer service in sorting out the problems
S. H.
I went to Pochins, (Trade Counter) to get a shower screen seal. Friendly, informed, excellent service, and it's not a one-off event. They're always like this! That's why they get my business. Keep up the good work!
p.
Its nice to have a merchants with helpful staff that know their stuff & always do their best. I've found Pochin service so much better than competitors that don't seem to care & don't have a clue, prices are keen too.
l. o.
Brilliant service from samual Street branch choose this place over any other merchants. They are always willing to help get parts in.
R. S.
Excellent service and great prices. Dean the manager travelled to another branch to get a part that was needed...over and beyond great service. Thanks 👍🏻
M. T.
Absolutely fabulous merchants 10/10 would recommend great staff friendly and always willing to help with any issues I need. Better than city plumbing
U. t. M.
Really nice helpful staff good products good price Darren
B. R.
Outstanding service by Gina and Jacob. Very knowledgeable and great customer service. Always a pleasure to come to this store
J. 7.
Dean and the team never fail to provide anything but the best!
Thank you - again!
J. S.
Very efficient and friendly staff
S. G.
S. B.
J. P.
D. R.
C. S.
J. S.
J. D.