Reviews of Platinum Emergency Services Ltd. (Plumber) in London (London).
Platinum Emergency Services Ltd
6 Salop Rd, London E17 7HT, United Kingdom
Description
Information of Platinum Emergency Services Ltd, Plumber in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Platinum Emergency Services Ltd
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Platinum Emergency Services Ltd
K. M.
Amazing service! We called James on a bank holiday and he came out to help us the next day. James is professional and friendly and thorough and always explains everything clearly. Could not ask for more and could not recommend James enough! Thank you again :)
R. M.
Amazing service - so through, so nice, really knowledgable and professional. James identified all the issues with the boiler and explained as he went. Would recommend to anyone.
E. M.
Platinum Emergency Plumbing llc
Lower price than competition. Prompt and excellent service. Very knowledgeable technician. Gave me good advice for future use of garbage disposal in this rental unit. They will be my go-to plumber going forward.
D. K.
James came to our place during the petrol shortage crisis to fix our boiler and did an outstanding job. He was thorough, efficient and identified and solved the issue whilst being friendly throughout. Odetta, in the office, was extremely accommodating too and ensured we had an evening appointment when I mentioned that we both work in the day. We will definitely be using them again for our boiler service and would highly recommend them to friends and family.
M. M.
Amazing service, couldn't ask for more! James is professional, friendly and thorough. He explained how everything works and really helped me out with an old issue too. Oh and dealt with my dog brilliantly, top marks :)
D. O.
Great service!
James was very friendly, helpful and efficient. Explained everything clearly and did a thorough job.
P. T.
I needed a duel fuel cooker installed. James came to the rescue when another firm had let me down He was very professional and very efficient. Did the the job in the time quoted for a very reasonable cost and went the extra mile for us in fixing things up the way we wanted. Very highly recommended.
G. M.
James came over this afternoon to check our boiler and renew our Gas Certificate. He was communicative, informative, friendly and professional throughout the service - couldn’t be happier! Thanks James!
P. F.
Top work by James and the team! Managed to give our old boiler a new lease of life before winter hits. Punctual, friendly and very clean. Thanks!
O. C.
Had James come round to look at our shower leak - fantastic service, great bloke and will be using him from now on.
S. L. W.
Really amazing service, James is so kind and knowledgable. definitely will use him again!
S. M.
James was brilliant. Our unwanted water feature in our hallway was quickly dispatched, but what was great was keeping us informed, lots of photos and clear explanations about the work he was doing. Also super friendly. Whole heartedly recommended
R. M.
James was great! Really helpful finally fix our electric boiler after so many cancellations from other companies ☺️ so happy would recommend over and over again!!
C. A.
James came to help locate and fix a gas leak today. He was great, he helped by explaining everything as he worked so that we knew exactly what the problem was. I would highly recommend!
A. F.
Wonderful service from James - very friendly and professional. He explained everything very thoroughly as he went along and gave great advice with lots of options to choose from on how to fix the issues. Will definitely be using their services again!
J. F.
First class. James was super professional, impressively knowledgeable and highly efficient.
J. B.
James helped with an emergency callout due to a broken pipe on the same day. He was really professional, fixed the problem really quickly and did it all with a smile. Also the advice given at the time of calling was open/honest which was appreciated. I would highly recommend!
J. M. C.
Great service from James - he responded very quickly to our emergency call and quickly fixed our leaking sink. He was very professional and thoroughly explained the issues and costing. Would definitely recommend!
S. B.
James was fab, super friendly, very experienced in what he was doing and talked me through the whole process so I understood what the problem was! Came out within 2hrs as well, thanks very much, great service.
C. M.
James was absolutely brillant, a true life saver! Would highly recommend
M. E.
Needed a plumber at very short notice to fix an issue with our shower which meant we were without water. James was helpful, efficient and friendly- talked us though what he was doing and gave us advice as to how to sort the issue later down the line. We would have been totally stuck with no water without him. Would def recommend him and the company. We are a house of tenants -female only- he was a very trustworthy tradesman. The care he took over C-19 preventative measures was really reassuring and professional. We will be keeping his number for any future jobs. Thanks James and great to meet a fellow veteran!
M.
Fantastic work from James, helped us with our issues and was extremely helpful
S. R.
James was excellent and went above and beyond. We had flooding in our kitchen which we found out was due to our waste pipe not being glued and fitted properly by the developer (new build). Long story short it’s a horrific situation but James fixed the pipe to mitigate the situation and was extremely thorough and has written us a detailed report to present to our developer with plenty of pictures and evidence to go with it. He was very reassuring and I would recommend him and Platinum Emergency Services to anyone looking for the best fuss free, thorough and professional services.
T. C. [.
Platinum Emergency Services offers excellent service at all levels. Odette is efficient, kind and helpful. James is knowledgeable and thorough. I never feel overcharged and know that the work is of a high quality. I highly recommend their services and will continue to contact them for all my needs. Thank you Odette and James.
M.
Just had a visit from James and I have to say the service was exemplary. He successfully made what was quite a stressful situation a lot less stressful by thoroughly investigating and carefully explaining the problem, then laying out exactly what the next steps should be, all the while being extremely personable and professional. Highly recommended.
C. S.
Commercial investigation to a leak - Company are super quick and very professional (would give 10 stars if we could). The gentleman that came over James did a thorough investigation and produced a detailed report to an emergency water leak in the building. He checked all water mains and piping coming into the building through the ceiling between 2 floors. Having such a valued asset to the team is what makes these guys so good at what they do. Absolutely recommend these guys If you want the job done properly. Our go to for anything going forward.
Thank you to the helpful team here!
S. K.
My boiler stopped working overnight, called Platinum Emergency Services first thing the next morning who clearly explained th cost and process to me and booked someone to come in at 2PM the same day. James arrived promptly, was very friendly and explained at every stage what he was doing and what the issue was. Really excellent service and would highly recommend for anyone needing urgent plumbing or boiler assistance from honest, skilled tradespeople.
J. B.
Platinum Heating and Cooling Repair success repair. Knowledgable and friendly staff!
L. G.
Platinum Emergency Plumbing llc very good company.
Highly recommended.
S. H.
Excellent service, friendly and professional on the phone and in person. Very pleased with the job and with how the issue was handled
T. G.
James did a great job replacing a leaky shower valve - advising us on how to track down parts to save money; turning up exactly on time; communicating every step of the way when the job got more complicated as the old valve was stuck; and ultimately still getting it loose and replacing within the space of a long lunch break. Would recommend to anyone
J. P.
My boiler decided to give up the ghost a few weeks ago leaving me in a wild panic with no hot water or heating. After having to take emergency leave I was turned away by numerous services who were either fully booked or told me flatly my boiler would need total replacement as spares were no longer available. A friendly neighbour even lent a hand to no avail. Thankfully I found Platinum.
I called the out of hours number and was greeted by James who couldn't have been more reassuring, professional or open. He came the next evening and meticulously Q&'A's the circumstances to find that a replacement part (yes, it was available!) was needed to get it up-and-running. Once ordered, this was fitted at my convenience and he got my boiler functioning again as soon as possible.
He was totally transparent that this was an interim measure and recommended I would need another part ordering and service soon or would face the same problem reoccurring. There was no hard sell and, although yes, the emergency prices are premium too, they were fully explained with no hidden costs or tricks and you certainly get what you pay for.
I thoroughly recommend James who was courteous, competent and punctual (it was also a pleasure to deal with Odette, who handled my re-booking on the phone professionally and promptly) and will be re-booking in the new year to get the job finished as recommended.
m. b.
James was a life saver, calm and collected in what otherwise was a daunting emergency for us. Not only did he solve the problem but discovered what the root cause of it was and advised us accordingly how to resolve it. Not only that but given the nature of the emergency we were placed in a priority list a. It was also very cheap given the situation. And call out scenario. Two very relieved customers here.
L. L.
Friendly, professional and super helpful. James was able to fix the problem quickly but also answered all my questions and patiently explained everything to me. It was super reassuring to be up and running again at the weekend - panic over. Very pleased to see social distancing and COVID-19 precautions taken seriously too. Would definitely recommend.
T. H.
Our boiler broke and James was able to come round promptly the next day to repair it. Very friendly and professional service, and information was presented very clearly so we could decide how we wanted to proceed. Would recommend!
J.
James came out on an emergency call today due to a leak in the kitchen. He was really helpful and efficient. He sourced the leak really quickly and talked us through the entire process as he fixed it up. He also gave us plenty of advice on next steps to take which we're really grateful for. Would definitely use James again - thanks again.
A. M.
Best plumbing job ever! James was very nice and helpful and the whole job didn't take too long. He explained everything in detail, unblocked a complex system of toilets in an old building. I really appreciated the fact that he cleaned the 2 entire bathrooms thoroughly with bleach after he was done! Wrote a detailed report with pictures attached. So I would highly recommend Platinum!!
M. P.
James visited our house in the time which was allocated and could not have been more helpful in resolving our issue and explaining our different options. Would definitely recommend Platinum.
J. R.
Emergency plumbing on a Saturday night is never cheap, but the service was excellent. Their plumber James was on time and fixed the problem in under 30 minutes. On top of that he was a really nice guy. Would definitely recommend them.
M. B.
James was very responsive, he took the time to explain the problems with my boiler and offer me a number of solutions together with pros/cons of each and price options. He was very patient with my very old boiler and managed to fix effectively what was a difficult issue. I would recommend their services and would use them again.
S. M. T.
I overindulged in some DIY on a weekend and tried to take a radiator off the wall, depressurising my boiler in the process. James was round really promptly. I was seriously impressed by his knowledge, professionalism and friendliness. He fixed the issue swiftly and put me at ease, explaining everything as he went along. 5* service, will definitely be using again for boiler servicing / any plumbing needs. If you're in Walthamstow, James is your man!
r. B.
James fixed my broken toilet in no time and all. Very friendly, helpful, informative and cleaned up as well. Highly recommend.
D. G.
After a string of unreliable plumbers, I was relieved to find this excellent firm. James, the heating engineer, managed to rescue my boiler from a load of problems. He was good at explaining everything in layman’s speak and only replaced/repaired what was necessary. A reliable, unfailingly courteous and great value service. I would definitely call on their help again
S. W.
Our boiler stopped working yesterday. We called out an emergency plumber from First National Associates who basically told us there were multiple issues with the boiler which would make it uneconomical to fix and he recommended us changing to a brand new boiler which would set us back £4000. He said he needed 50% payment upfront and asked I transferred the money to him there and then (whilst he was standing in my kitchen checking his mobile phone banking app) in order for him to guarantee a new boiler before Christmas. I had serious doubts about this plumber - came across very pushy and salesman like and all the alarm bells were ringing. Thankfully I didn't go ahead with this although he tried all sorts of scaremongering tactics (basically told us our house would blow up if we didn't get it sorted asap!).
I then found Platinum Emergency Services and spoke to James who was the complete opposite to my first encounter. James was professional, thorough and reassuring. He came to check the boiler the following morning and all the so-called faults listed by the first plumber were not founded. He guided us through all the jargon and explained the workings of our boiler so we know how to troubleshoot. Within the first half hour James had our boiler working - and the total cost of his service was shy of £400...as opposed to £4000 that I could so easily have been conned into parting with!
Honest, skilled and professional tradesmen are hard to find and James is an absolute gem. Now that we have experienced his level of service, we will not be going to any other plumber ever again.
M. P.
Great service from James, very friendly and knew exactly how to get our heating working again as quickly as possible. Explained everything as he went along and even left his number so we could call him with any questions after he had repaired our boiler
R. H.
James arrived on time and was clean and responsive throughout. He made a point of regularly updating me and explaining things in simple terms as he progressed. Would happily recommend and use again.
J. D.
Can only recommend! Burst two radiator copper pipes while sanding floors on Sunday night. James promptly arrived within an hour at the property and in just over two hours, he drained the whole heating system lifted floorboards with minimal damage to floor, replaced the pipes and set the whole system working again. Brilliant job - quick and expertly done by a friendly and professional engineer.
B.
Excellent service! The lady on the phone was helpful and sympathetic and sorted out a fast emergency time. When James (the engineer) arrived, he was really quick and calm and explained everything really well. Saved our Christmas so all in all extremely happy and couldn't be more impressed!
A. Z.
Excellent service from the initial phone booking through to the home visit and even after for follow-up questions. James worked quickly and efficiently to diagnose and fix the problem (failing hot water, weak heat), all the while explaining how the heating system worked and what he was doing to repair it. I appreciated the inclination to repair rather than replace boiler parts when possible as well as the careful attention to detail. When we had questions later the same day and even a few days later, James was patiently willing to explain and even dropped by to ensure that everything was OK. All around top notch work from a group of true professionals. The hourly pricing system means that we ended up paying a hefty bill (over £400 for 3 hours) but it was well worth it.
N. P.
Very happy with the tradesman. He fixed the problem quickly, promised a follow up visit and was exceptionally polite and good at explaining the issue.
Grateful to have the heating back on and to have someone local who we can rely on if it goes kaput again.
Thank you
R. T.
Fantastic service from Platinum Emergency Services today. The engineer James called me to let me know he was on his way and how long he would be. When he arrived he quickly located the cause of my boiler failure, he explained what he had found and what he needed to do to too rectify the problem. Once the work was completed he was able to offer advice on other non-urgent issues that he had noticed with my heating system and tips for heating the house more efficiently. He made sure all questions I had were answered and that I was happy with everything before he left. 10/10 would use again and really recommend giving them a call if your boiler packs in and your left without hot water!
e. p.
fitted a hot water pump that has been replaced every few years for ages. But he was the first to take time and trouble over it- fitted it better so now it is quieter and more efficient! also gave good advice over other queries I had. Very satisfied
J. B.
Excellent service provided by this company. Our engineer James was very polite and knowledgeable. He explained to me what needed to be done in a way I could understand and he showed me what was wrong with our boiler. I cannot praise him enough. James was friendly and courteous throughout. I would highly recommend Platinum in an emergency and will definitely use them again.
L. O.
James was really helpful from the minute he picked up the phone at 9pm! It was a stressful situation and he put me at ease did a brilliant job and gave a thorough report for insurance purposes. Not the cheapest plumber but service is 5*. Totally recommend.
B. C.
James provided a speedy response to the emergency and promptly resolved the problem of water pouring through our ceiling. Decent lad too.
S. W.
James helped us late in the evening at the end of the bank holiday weekend. He was really attentive and got us back up and running really quickly. I would definitely recommend him and Platinum Emergency Services to others!
J. N.
Hugely impressed by James and the quality of service we received. He was extremely knowledgable, efficient, tidy in his work and honest. He got the job done well, and was very friendly to boot!
Platinum have a clear pricing system, so there were no surprises or hidden charges. The most useful thing is that their engineers (inc James) are qualified in plumbing, electrics and gas - so can resolve any number of issues.
l. g.
Great! James was thoroughly professional, knowledgeable and efficient, whist being calm and approachable. I appreciated the way he explained the work that needed doing. I will certainly use the service in the future and can highly recommend Platinum Emergency Services to anybody looking for a reliable and competent plumber.
Z. I.
I had a repair done to my thermostat, which previously wasn’t working at all. James who attended was very friendly and helpful, and explained everything to me as he was working. He totally rewired the unit, installed a new transmitter and receiver and made sure everything was working before he left. Really good service and would definitely use Platinum again!
E. P.
James solved our leaking pipe and "screaming" flush in one hour, as scheduled. He was competent and extremely helpful and patient also communicating with us for the booking. (plus the cover for the shoes not to bring dirt in the house was a very nice touch :) )
S. N.
Great service from James earlier this week when my boiler which I inherited in a new house gave up after years without a service. He identified the issue quickly and came up with a solution to avoid digging the pipes out of my wall! Service with a smile whilst clearly explaining what needed fixing.
M. D.
5 star service from James this afternoon!!! 1st time using Platinum Emergency Services and I cannot fault them one bit - from the ease of appointment setup to all associated communications through to onsite review and works carried out was all of an incredibly high standard!!! Thank you guys!!! James was highly knowledgeable and professional. James kindly called in advance to let me know where he was with expected arrival time which was much appreciated. His patience and detailed explanations with what he was doing and why was very helpful and most welcome. I would not hesitate to use Platinum Emergency Services again.
S. H.
James absolutely smashed it - we went from Antarctica to Jamaica in about 20 minutes. Very toasty. Great guy too and made the whole experience of waiting for warmth a dream.
A. K.
James was absolutely brilliant, he came almost immediately completed the boiler job very quickly but made sure everything in the house including the radiators and hot water was working properly before he left. Most impressively he showed me how to rectify the fault in the future which was amazing. I would recommend them to all my friends, a truly excellent service.
G. D.
Had James out who was brilliant. located the problem and sorted it out quickly and efficiently. Definitely will be calling again if have a plumbing problem.
H. P.
Fantastic service! Highly recommended. I had a gas leak which I noticed late in the evening. James came round and made sure everything was ok. He identified the issue and disconnected the appliance. James kept me informed of what he was doing and was very professional and polite!
J. G.
High quality service; appointment was easy to arrange. James called in advance to let us know he was en route and was knowledgeable and professional. He was patient both explaining the issue and walking through options to resolve. Would not hesitate to use again.
D. K.
We had a leaking tap in the kitchen. The reason we chose the Platinum, was the great reviews and feedback from other customers. From the first call the service provided by the Platinum team was very organised, informative and friendly. I am very glad we chose them. James was very professional and efficient, explaining what he was doing, the issues and how it all works.
I would definetely recommend James and The Platinum for my friends and family.
s. v. d.
James is so reliable and organised, and a very good plumber. The work he did was of a really high standard, and we are really grateful to him for this. I would recommend him for sure, great value for money. He really knows his stuff and does not waste any time. Also really patient with my 3 year old asking lots of questions; it makes a real difference to have someone manages to be nice with your kids, even when they have to concentrate on a job. So thanks James!
J. L.
James - was affable and swift with his work. Highly recommend!
L. A.
An absolutely amazing service from James at Platinum. He came round at 11:30pm last night and has looked after us every second since. I’ve gone through such a stressful situation but James has definitely reduced some of that stress just from his calm and supportive approach. He is genuine, cares about his customers like they are his family and is an absolute asset to his company. Thanks Platinum for introducing us to James!
M. N.
James was very friendly and did a thorough and professional job. Would definitely use again
B. F.
James provided an excellent service. He was on time, very courteous and professional. He clearly knew what he was doing and took time to explain everything along the way. Top Marks. Could not be happier
A. L.
Great service. Appointment was booked two days in advance. James fixed the boiler quickly (within 1 hour) and explained everything he had done as well as how to keep the boiler in good working order. Would definitely use their services again.
A. P.
We had a slight emergency with a burst pipe. James was excellent and professional, he explained what he was doing and what the previous dodgy plumber had done which lead to the burst pipe. He did a great job and we would definitely call James and Platinum again both for plumbing and other services. Highly recommended.
M. H.
We've been fortunate enough to have known James for around three years' and cannot fault his friendly nature, incredible skill and high level of professionalism. On emergency jobs he's very responsive and transparent with fees. On longer jobs (he pretty much rebuilt our bathroom), he's excellent. Organised everything for us and his legal background means he's one of the best (if not the best!) on negotiating and navigating insurance claims in the best possible way. Odette is also brilliant.
A. M.
James did the boiler anual service on our house and he was super nice. He shared with us a few tips on energy saving and the boiler is looking good as new, thanks!
C. D.
After a weekend of me and my daughter having no hot water, I was feeling overwhelmed and tearful. I called Platinum based on the reviews online. James answered and was an absolute star from beginning to end. Super considerate and sympathetic on the phone; he suggested that he attend himself rather than allocating to someone else. He got my boiler up and running within half an hour and talked me through what had gone wrong. Absolutely amazing customer experience. Cannot fault it!
R. F. F.
True professional service that you can trust. Did a thorough job of checking my boiler fault unlike a different company who messed me around. Platinum really will give you great work for a fair price. Highly recommend
V. J.
My dad had no heating and no hot water to his house. I called the company and James came round the same day to assess, sent me pictures and videos of the damage to the boiler and provided options on plans of action. Same tradesman (James) came back the next day to complete the work. He was trustworthy, patient and helpful. He even helped my dad look for his mobile at no extra charge and rang/messaged me regularly to let me know how things were progressing. Would happily trust this company with my loved ones again.
A. M.
Platinum have been absolutely amazing. From the moment I had an emergency they were out within an hour and on the follow up appointment, James was professional and did a fantastic job. I can't recommend them enough!
K. B.
Another fantastic job by James at platinum. Fast and reliable service. Excellent communications. Clean, tidy and professional. So grateful for keeping our boiler going... Wouldn't want to use anyone else. Zero negatives. Would highly recommend! Thank you James!! Karen and Steve X
B. K.
Excellent service. Short notice and quick response. James is very friendly and happy to help and advice. Strongly recommended
R. H.
It was freezing, the boiler packed up, kids were cold, we were all wearing our coats not the house so we called Platinum and James came and saved the night. Great communication throughout, very reasonably priced, turned up in 45 minutes from the call out and talked us through the options. Fixed the boiler, we were got warm and had hot showers. Good tradespeople are hard to find... So glad we found them!
A. N.
I first rang Platinum to help with an emergency leak - James arrived very quickly and soon resolved the problem. Since then, Platinum have done all my repair and decorating work - they've done up my entire house! The service is great, the workmanship top-notch and James provides excellent support and advice. I would strongly recommend using them for any decorating, plumbing or heating system work.
I. F.
We've had James over a couple of times, first to fix our boiler and later to fix a leaking radiator. The response time is really quick. He is professional and efficient, and always takes the time to explain what he has done/going to and how to stop any problems from reoccurring. On top of that he's a genuinely nice guy.
K. K.
Excellent work, super friendly and very professional. We highly recommend James from Platinum, he has sorted out the hot water issue and set the boiler safe for us.
S. L.
Very good service. When I made the initial enquiry it was dealt with very professionally. The gentleman I spoke to explained everything and gave me all details including the name of the plumber that would be coming.
The plumber, Sheldon, was excellent. Quick, efficient, polite and above all good at what he did. A nice guy. It wasn't a difficult job this time but we will definitely be using Platinum again.
A. C.
James was outstanding. Very clear communicator and patiently went through the problems and solutions. Thoroughly impressed and would recommend.
E. B.
Really good experience using Platinum, kitchen sink leak fixed within an hour and really friendly service from James. Will definitely use again!
J. H.
Had James out to my house to repair a leaky radiator (booked appointment, non-emergency). He phoned ahead with an ETA and then arrived on time, gave an accurate time estimate (and stuck to it), explained what needed to be done and why, accomplished the job and addressed a couple other small issues found in the process, cleaned up after himself, AND just happened to be a nice guy.
No reservations recommending to others, and will definitely be calling Platinum again for future plumbing needs.
G. M. M.
James saved our BBQ!
Our tap blew, and we didn't know what to do!
But James came, fixed our pain, and the venison is back on the BBQ!
Thanks James
M. A.
Very professional and friendly service. James explained exactly what had happened and why. The advice he gave made me feel comfortable and reassured that the boiler was secured and there was no further danger at the time which was past midnight.
T. S.
Grateful to James, who's a gent. Helped me out with friendly advice over the phone on a weekend, when I was in an hour of need. Then he came in the week to sort it all out for me. Good to know i've got a 'go-to' plumber in the area! Cheers guys.
P. S.
Excellent service.
Very quick.
Had a service 3 months ago and not a single problem since. I had James as an engineer who was friendly and trust worthy - he even talked me through the process and advised me on how to best run my boiler.
Parm
K. R.
James came to fix the boiler in our newly bought house which had clearly been installed by someone in chaps, spurs and a ten gallon hat. James did a great job, explained all of the issues with the boiler and tested it thoroughly to check for any more problems. He is very conscientious and professional. I would heartily recommend him and Platinum.
S. A.
Good emergency service . James arrived within 2 hours from our phone call and fixed our pipe in 1 hour in total. Quick and precise. We will definitely recommended them
M. S.
For anyone looking for an emergency plumber, these guys are the ones to call. Had a leak with pipes in the wall, water was streaming down both sides of the wall. Job was dealt with swiftly, professionally, and a top notch can do attitude, even fixed our slow running toilet cistern whilst we had a cuppa. Couldn’t recommend highly enough. Thank guys, will be using you again for non emergencies!
N. B.
Brilliant. Went above and beyond to help us get everything fixed and working again. James is a thoroughly nice guy and a real professional. Highly recommended
C. B.
Brilliant fast service, thank you James!
J. O.
Very fast response time on a plumbing emergency, especially considering it was on a Bank Holiday. James, who did the work was a really nice guy. Appreciated him talking us through everything he did. Will definitely be using them again if we need any work.
K. P.
I employed Platinum to help with an issue we were having with our pipes and an overflowing dish washer. They thought they had fixed the problem but when it continued they came back and fixed it free of charge.
Sheldon was SO lovely and worked hard the whole time he was here. I was taken aback by how honest they were from start to finish, a rarity with other companies. They were not the cheapest to quote me but I could tell they would do a good job and never try to rip me off and I was correct. Excellent customer service the whole time.
We will definitely be using them again!
P. C.
Very professional and friendly service, right from the advice on the phone to buy a new tap just encase, to James doing the fix.
M. R.
I can't speak more highly of Platinum. I've had James do all kinds of work for me for over 12 years now. The work is always top notch. All round customer service is outstanding.
A. H.
Refreshingly honest and efficient. Having had bad experiences in the past, James wasa breath of fresh air. He was able to advise on likely charges in advance so there were no nasty surprises. Would definitely recommend.
C. L.
James came to the rescue when our stopcock broke this weekend. He was prompt, efficient and very helpful. The job was quickly fixed and he helped us understand a bit about our plumbing. Much appreciated. Thank you.
M. M.
James was great! He had our boiler up and running in no time. James was very professional, friendly and knowledgable. Thanks!
A. K.
Super happy with the service we received - we had a plumbing emergency on a Monday night, James came really quickly, fixed everything, cleaned up and was so friendly as well. Highly recommend.
T. S.
Great service from James. No hot water on boxing day. James came round the following day and gave us honest and detailed information about what was wrong. Ordered parts and repaired the next day. Couldn't recommend highly enough.
G. C.
I had a serious problem with the shower and James came straight away showing an outstanding professionalism, knowledge and sense of humor. He really makes you feel that our emergencies are his main priorities. I am really grateful to him, i can have an amazing shower thanks to his job! Highly reccommended!
I. G.
The service was really swift and perfect! James was professional and friendly! He even gave us some instructions how to fix small issues with the boiler ourselves! I would really recommend the services the company offers!
L. C.
Would thoroughly recommend this service.
From the moment I called through I was asked relevant questions to help ensure the job would be handled efficiently. Everything was well explained and costing transparent.
Though this is definitely a premium service it was worth it for the comprehensive work, communication and peace of mind.
S. B.
Platinum emergency was originally called as an emergency boiler repair however they then completed ongoing repair work and a full boiler service.
Our engineer James was excellent efficient and knowledgeable and was only too happy to answer questions relating to the boiler, general central heating, plumbing and electrical queries from a new home owner.
All work was completed on time and to an above satisfactory standard.
I would not hesitate to recommend James and platinum to anyone.
Thanks for your help
Steven bartram
T. W.
I've dealt with my share of unscrupulous tradesman in the past - so it was a breath of fresh air to deal with Platinum. The quality of work was superb, quick with no hidden charges or nasty surprises. The tradesman was professional with great communication. I will definitely be using Platinum for all my flat related issues in the future! Highly recommended.
I. W.
Brilliant in a late night plumbing emergency - took the time to explain what had happened and how we could fix it ourselves if it happened again. Would recommend (and not just in an emergency!) great customer service from everyone involved.
A. K.
Really great service from James and the team at Platinum, very helpful on the phone, turned up on time, gave me different options on how to fix the issue and then talked me through everything he was doing. Very easy to work with, will use them next time I need a plumber for sure.
R. H.
James, who fixed my tap, was a great guy-super helpful, very resilient and explained every step along the way. Really reccomend him 👍🏼Thank you
A. D.
After 8 days of no hot water and 6 calamitous British Gas visits, James came and finally ascertained the problem. It was good to see somebody work methodically to problem solve, carry out thorough checks and explain the processes that led to the prognosis. Can not recommend highly enough 👍
A. S.
Thanks to James for his brilliant response and help with my blown radiator valve. Highly recommend his services, manner, and approach to dealing with the job quickly and efficiently.
P. O.
I recently moved into a house near Walthamstow and discovered had a major leak. I called Platinum who sent a plumber the same day who arrived on time, called ahead to let me know he was 20 minutes away and immediately fixed the problem. He was very honest, helpful and explained what exactly he was replacing and why.
The call centre staff were also very helpful and informative and emailed me and invoice the same day.
L. C. S.
Fantastic emergency service from James and Graham. Efficient, quick and explained what the problem was, what they would do to fix it and other issues they picked up on which didn't need immediate attention but best to be aware of. Definitely getting regular servicing done through them.
H. D.
A more than excellent service from James Watts. He is highly skilled, extremely polite and worked very quickly to fix the problem. I will definitely use him for any future emergency and non emergency work.
T. W.
James arrived in speedy time while my radiator was leaking. A thorough and professional job. Could not be happier and will certainly recommend to others.
M. O.
Excellent service, James was efficient, professional, very helpful in sorting the issues that I was concerned about and extremely friendly. Also reasonable rates. Would easily use Platinum again.
K. M.
We have just used Platinum Plumbing for the first time, and if like us you fear rip-off merchants etc, etc, then fear no more. These people are honest, knowledgable, and simply first rate. They identified the cause of our plumbing problems immediately, and advised what needed to be done to put things right, without any huffing,puffing, or groaning, (I'm sure you know what I mean). The work was carried out professionally, competently, and efficiently. Throughout the process we were advised of exactly what was being done, and why, very refreshing.
Many thanks to Jamie, Odette, and all concerned. It's a very nice feeling to know, that the next time we have need of any plumbing services, Platinum Plumbing are there.
Kevin & Allison
E. P.
Fantastic service. They came out on a Sunday night to a blocked saniflow and were significantly cheaper than the big name companies. Despite being on the clock and on emergency call out rates they worked so quickly to sort the problem out, explaining what was happening at each stage.
Extremely impressed with the service I received and would recommend them to anyone.
S. L.
James was superb. Such a helpful chap. Talked me through all the changes made and thoroughly explained why. Couldn't ask for a better plumber.
S. R.
Excellent service on a Saturday. James showed genuine customer care, honesty and integrity. Will definitely use again.
D. W.
James came out to fix our faulty boiler- came out quickly, ordered the part, fixed the boiler next day. Great communication. Excellent service. Thank you James! x
G. S.
Excellant service in terms of quality care before and after visiting my apartment. Extremely responsive and sympathetic with simple and helpful analysis. All plumbing issues were fixed quickly and with great explanation. The work done has proved to be high quality and no repeat issues. Platinum go above and beyond in providing a personal and informal approach coupled with highly proffessional delivery. I would recommend for all future works big and small - they have completely realigned and refreshed my perspective on emergency household service quality and value
G. S.
Had new boiler fitted by James & Sheldon. Both extremely nice guys - completed the job with minimal fuss and disruption. Competitive prices and professional with it. Would highly recommend.
L. Z.
called these guys just after midnight when toilet was leaking. We experienced very helpful and friendly service on the phone and after the technician arrived promptly and was extremely kind, efficient, professional and helpful. He explained the problem to us in detail and suggested a long term solution. He also gave us a few tips on how to handle the problem ourselves if it should arise again. We were very pleased. He also charged us for only a half hour's work even though he was there for a bit longer than that.
Would not hesitate to use again.
m. l.
I had a problem with my boiler and the electrics. Whenever I switched on the hot water it tripped the lights on the main circuit. James arrived and figured out the source of the problem and provided a solution, which was not easy given the way the house is wired. James is very efficient and knowledgable.
E.
Just had a visit from Platinum, they were very very helpful, identified the problem straightaway, and fixed the faulty part quickly.
The gentleman who visited was very knowledgeable and seemed to have a lot of experience. He was also friendly and cool to talk too. I would highly recommend them!
A. K.
Had a leaking tap and James came over in the evening at a time convenient to us to fix - he was quick, efficient and explained to me what I could do in future if it happened again. Top bloke and top plumber!
H. F.
Amazing service, James came around on an emergency basis and was so professional and helpful we would’ve been lost without him. Will definitely be using again.
A.
Sunday morning saviors! After being let down by another plumbing company, I called Platinum, to help with my emergency drainage situation. Their plumber (James) was with me within the hour. He carried out the job in a fast, proffesional manner, and was only too happy to fully explain what the initial problem was. I fully recommend Platinum to anyone who should find themselves with a plumbing emergency on their hands. Thank you Platinum, and thank you James!
A. G.
Great service start to finish, from arriving early (unheard of in my experience of the plumbing community to date) to diagnosing a leak which 3 previous people couldn’t find. Friendly and knowledgeable, will use again without hesitation
J. M.
James arrived earlier than planned and fixed the problem within a matter of minutes. Great customer service and an excellent job! very happy customer
J. R.
Super service from James at Platinum. Responded to our urgent boiler problem immediately and called to our house during the night to diagnose and stop the issue. Highly recommended.
S. L.
Very pleased - James was extremely helpful and once we figured out what the problem was (PCB), fixed it in record time. Definitely worth the rate they charge.
Would recommend
B. L.
Very good company. Organised, friendly and informative about what i could do to avoid issues in the future with plumbing. Would definitely recommend them for pipe work related issues and other plumbing issues.
Work was done well and swiftly.
N. B.
James went way over and beyond what was expected. He was clear and concise on what was needed and what he was doing. I would have no hesitation in recommending Platinum Emergency Services.
M. M.
Great service! James was brilliant to deal with and explained his thought process throughout the visit. 100% recommend them to anyone.
C. D. (.
James came out to fix a leaking water pipe. He suggested a good solution that will last. He communicated the options clearly. It was a fair price for the work done.
R. M.
James showed up on time, worked cleanly and efficiently, and provided a great solution to a DIY disaster. He did his best to - and succeeded in - completing the work within the hour. Highly recommended
J. F.
James came highly recommended by a good friend of mine – see review from Mark Hosking below – when a damp patch from a leak appeared in the ceiling of my flat (it is a split level property with the leak entirely inside the bounds of my flat). He has been exceedingly helpful from the very first moment I spoke to him, even providing me very detailed advice on the leak even prior to any confirmation of work or payment. He arrives on time, and has an analytical approach to finding and stopping leaks. I will definitely be using him again, and would recommend him to anyone requiring an emergency (or non-emergency) plumber.
B. W.
Highly recommend - very quick response time and James was brilliant; not only fixing problem but showed us how to diagnose any potential future problems.
T. M.
James is knowledgeable, honest, reliable, open and friendly. Keeps you informed as to what he is doing and when he is going to arrive. I would not hesiatate to recommend him. First class.
S. W.
Excellent response and friendly service from James and Sheldon. Arrived early and sorted out our plumbing problem within minutes. Would definitely use again.
L. e. L. W.
Thanks again to James for coming on such short notice, being so thorough and efficient and clearly explaining to us what he was doing and answering all of our questions. I would definitely recommend him.
P. R.
Very happy with James's service! Stayed till 6pm on a Saturday and didn't leave until the job was done. Very professional and friendly, would recommend to anyone.
D. A.
James really went the extra mile to source a pretty obscure part for us, and then did an excellent job of installing it. Provided photos and videos to show what was done. Pretty excellent service.
A. M.
Jamie serviced my boiler today and was very thorough & tested it all very efficiently. He explained everything he did and made sure it was all working before he left. Friendly, kind & efficient!
G. J.
James and Sheldon were both very professional, thorough and polite. They kept to what they promised to do. Would definitely recommend them as both reliable and great value.
J. L.
James came to fix my boiler today and was quick to find out the cause of the problem. He even share with me how he would fix it and recommend me what boiler, which can last a long time, should be bought.
D. O.
James was great. Officiant, tidy and even fixed a couple of extra things whilst waiting for our system to drain. Highly recommended.
M. W.
Fantastic service. Quick, friendly, professional. Speedy call out to deal with a last minute plumbing emergency hours before leaving for a Christmas holiday!
N. H.
Very friendly and helpful customer service line and the plumber Dave was super friendly and quick. Fixed our toilet in no time and even cleaned up after. Would definitely recommend and call again.
P. N.
Excellent service. Highly recommend. James was prompt helpful and fitted a new boiler with no issues.
A. N.
James our engineer visited us two days running to resolve our boiler problem,nothing was too much trouble excellent service and a great genuine guy to go with it,everything he done was expertly explained
FANTASTIC EXPERIENCE 5*****
p. m.
Highly recommended. Easy to communicate with, efficient, stuck to the quoted price. I used them for a boiler servicing so they’re not just for emergencies
H. W.
Very professional and helped me out so much
V. D.
Had an emergency and the plumber came out. He was very polite and explained to me what the problem was. He fixed the problem and I am now a happy camper. Will definitely be using them again.
M. G.
Brilliant service. James arrived quickly on a Friday evening and did a great job. Highly recommended.
R. S.
these guys are the best. Brilliant at explaining what they're doing and why they're doing it. Fantastic service, gets the job done every time, fast and also completely honest about fees. Couldn't recommend more highly.
G.
Very responsive and friendly service. I highly recommend using them!
C. D.
Fantastic service. Quick response. Excellent clear communication. Won't let you down. Does a quality job at a great price. Used platinum multiple times and would highly recommend.
H. P.
James did a very good job and explained the problem to me in a way that made sense. I wouldn't hesitate to call again!
P. B.
Fantastic service! James arrived within 30 mins and solved the problem quickly. Good guy, knows his stuff.....recommended!
B. L. S.
Very good service! James did our boiler service and gave us a few tips on saving energy.
P. M.
Excellent service from James. Good explanations of what had gone wrong and speedy repair. Pleasant attitude, clean and tidy working.
R. S.
Absolutely great service. JAMES is very Professional and efficient with full knowhow of plumbing. Now I know who to call for plumbing problems. Thank you James.
F. G.
James was really efficient, friendly and informative. I hate feeling like I’m being cheated by trades people, this was far from it! Will 100% use again.
d. s.
Platinum saves the day again. Another quick and efficient repair of our boiler. Breakdowns are a real inconvenience , but I know we are always in safe hands when James from Platinum comes around.
A. M.
Great job done by James at PES. Fixed the emergency job, then sourced parts himself for the final repairs. Would definitely use them again.
D. S.
Sheldon helped with a blockage that had backed up all of our water services: He was an immense help in a difficult situation and had a great attitude to go along with his work. I definitely recommend Platinum Emergency Services to all!
G. N.
Prompt and efficient service. James clearly communicated what the error with my boiler was and fixed it with a confidence I could believe in. Great to see someone that truly enjoys his profession .
D. H.
James came out for an emergency on a bank holiday. Great service, came out at short notice and got my leak fixed in no time
J. R.
Very impressive service and knowledge from these guys, i did an initial web chat via there website and this was very good, phoned and a gas engineer was round swiftly, James was fantastic explained everything and really helpful and sorted the issue, one of the best tradesmen I’ve ever dealt with, highly recommend these guys!
L. H.
James was brilliant, really friendly and fast. Saved me from a bit or doggy DIY
M. R.
Great service! We had some issues with the toilet in my flat. James fixed it quickly and it's now working perfectly.
J. H.
Very happy with a quick resolution to our leaky radiator on a Sunday evening. I was also happy to find a local tradesman who I will call upon in the future. Recommend
C. D.
James - great plumber very helpful and gave some general advice and fixed the problem he came out to sort. Highly recommended
P. F.
The engineer who came over named James was really helpful explaining to me what the problem was and swift with his job. Definitely recommend him.
S. C.
Platinum issed two landlord gas certificates and provided some useful advice. The are very professional, knowledgeable and work is conducted in a timely manner, with friendly chat thrown in. I highly recommend them.
L. C.
James provided an excellent service for a routine job. A perfect professional and highly recommended.
L. N.
Fixed our boiler quickly & efficiently ! Such a nice guy, would highly recommend :)
G. H.
Brilliant service, James was increadibly helpful and explained every step to us. Highly recommend
M. N.
Friendly and professional, James diagnosed and fixed all the issues with my bathroom in a fast and efficient manner.
S. C.
The two engineers were very friendly and helpful. They explained the problem to me and were upfront about pricing. I would definitely use them again.
h. j.
Great quick service and customer support but most importantly, James is a great great plumber and a great guy. I wouldn't use any other service!
A. A.
James was great and super friendly. Efficient and knowledgable. Worth the rate as he was on it. Thank you!
P. B.
James was on time, did a great job explaining everything as he went. Definitely recommended.
T. f.
Platinum is exactly what this company is about. Excellent job and ultimate customer service. I highly recommend James and his team.
C. B.
Amazing service! Friendly, punctual and helpful, got the job done quickly and gave advice for any future problems, and cleaned up after himself. Brilliant.
M. H.
James was very professional and clearly explained all the tests undertaken. Many thanks for your time, Colin & Michelle.
B. N.
Dave has been very helpful so far - explained everything clearly, has been honest and upfront about charges and was busy in keeping to as short a time as possible :)
D. A.
Excellent service by James,who explained what was happening at each stage he was friendly and efficient, we would not hesitate to use again
V. M.
Would recommend this service. James was very knowledgable and thorough, identifying the issue quickly.
H. M.
Great and friendly service when our boiler broke down - had it back up and running in no time!
S. B.
James was absolutely brilliant- you're doing yourself a favor in calling him. Prompt service with a smile.
L. W.
Very positive experience. Engineer came quickly out of hours. Was friendly, made the effort to explain the process, and did the job as quickly as possible.
S. S.
Called these guys out for a broken electric shower. The guys were very knowledgable and efficient. They were also conscience that about the price to repair viruses replacement, which was helpful
R. H.
Quick response and easy to book in an emergency. James was very polite and solved to problem. Many thanks.
K. S.
I've never had anything but a great service from James - expert, excellent value and finishes a job to the last detail.
C. W.
James was great, not only fixed the problem but checked thoughly to make sure that was the only problem and was quickly too
O. J.
Excellent service - very quick response at short notice on a Sunday evening. Great work and advice from James.
F. J.
THIS COMPANY IS OUTSTANDING. I WOULD HIGHLY RECOMMEND. THEY ARE FAIR, HONEST, AND THEIR WORKMANSHIP IS EXCELLENT. JAMES TEXTED A DETAILED SCHEDULE OF WORKS & COSTS FOLLOWING OUR TELEPHONE BOOKING. HE THEN CALLED ON HIS WAY TO CONFIRM HIS ETA. HE WORE OVERSHOES WITHOUT EVEN BEING ASKED AND WORKED CLEANLY AND QUICKLY. A GENUINELY GREAT GUY. HIS ATTENTION TO DETAIL WAS FANTASTIC. HE EXPLAINED EVERYTHING THOROUGHLY BEFORE COMPLETING EACH JOB. HE SAYS HE IS ONE OF A TEAM AND THEY ALL WORK IN EXACTLY THE SAME WAY, SO THAT THERE IS CONSISTENCY ACROSS THE BOARD - YOU'LL GET THE SAME SERVICE AND SAME ATTENTION TO DETAIL, JUST A DIFFERENT LOOKING GUY. HE WROTE OUT A COMPREHENSIVE SUMMARY OF WORKS ON THE INVOICE, AND WE ARE COMPLETELY CONFIDENT THAT THE WORKS HAVE BEEN DONE PROPERLY. THE MOST PROFESSIONAL AND APPROACHABLE PLUMBING COMPANY I HAVE EVER KNOWN. WE WILL DEFINITELY USE AGAIN. I COULDN'T RECOMMEND THEM MORE HIGHLY. YOU WON'T BE DISAPPOINTED.
D. B.
James was very prompt and professional gentlemen who I would definitely recommend.
Thanks James and the Platinum team!!
D. Z.
Excellent service - prompt arrival on a Saturday morning; explained everything clearly and fixed our boiler quickly.
C. B.
James was incredibly helpful and knowledgable. Highly recommend.
G. B.
Excellent emergency plumbing service from James after our sink tap decided to break on Saturday morning. Cheers!
L. P.
James arrived in under an hour and was great. Really polite and fixed the problem very quickly
L. P.
Great service - v pleased, quick and very efficient. James knows his stuff
E. H.
James was brilliant. Fixed the problem quickly and was friendly and not patronising!
T. 5.
Great service really quick to respond very helpful and knowledgeable and sorted things very quickly and efficiently. Would recommend highly to anyone. Thanks for the service, Oli.
R. C.
James was prompt, helpful and a pleasure to have in the house :)
D. O.
Excellent service provided by engineer James late on a Sunday night to fix our boiler. Much appreciated
M. B.
James was professional and extremely helpful. I can only recommend their services.
M. F.
James was efficient, polite and great at letting you know what was happening.
W. W.
James was fantastic, came and fixed the problem asap. Very friendly but still professional. Thank you!
D. M.
Arrived promptly for a plumbing emergency. Fixed the problem immediately. Absolutely fantastic service. Thank you
J. E.
Service is 1st class. We were kept informed all the way. Respectful, courteous and helpful. Definitely be using you again.
E. d. L.
Second time I have booked Platinum Services, and I am extremely happy with the services. I will stay a loyal customer.
R. K.
Excellent James did great job thanks a lot
j. l.
Brilliant service, quickly installed and errors from the last plumber corrected.
I would defiantly recommend.
(Rory and John Fitzgerald)
K. N.
Excellent service, thorough inspection, one-stop shop. Takes time to go over the issues with you. Highly recommended.
L. C.
Friendly, efficient and helpful service from James. Thank you!
C. J.
Very pleased with overall service., especially James. Would recommend and definitely use again.
K. H.
Very professional, helpful and maximised the hour we paid for by completing other jobs. Would definitely use again.
M. B.
Quick response, excellent standard of service and advice given. Will be using from now on for boiler servicing.
W. N.
James was very friendly & helpful. I was very pleased with his service
M. B.
Good job from James. Would highly recommend this company. Thank you.
E. B.
James came to sort out broken boiler today and was really efficient and friendly 😊 thanks so much!
T. R.
Excellent work carried out on my toilet pipes. Would definitely use Platinum Emergency again.
U. U.
Extremely professional, James knows exactly what he's doing. Highly recommended.
a. j.
Quick and effective fix of the boiler on a cold winter Sunday - thanks James!
A. G.
James is lovely and efficient - job well done. Thanks!
J. E.
Great sevice, polite & efficient. Explained clearly what the problem was and what they needed to do to fix it. Highly recommended.
V. V.
Great service! James is super efficient, helpful and friendly!
S. B.
Quick, polite and thorough. Explained everything and even helped me out the next day when I had a question about the job. Would use again
J. L.
Fantastic service, get the job done very quickly, nice and friendly staff. Highly recommend it!
N. Q.
Fantastic Service with a really friendly professional. Would highly recommend.
P. C.
Great service. Quick call out and reasonable. Would recommend.
C. D.
Quick, efficient and fixed including whole new tap on the day I called. Excellent!
B. C.
Really good service, James was friendly & efficient.
N. E.
James is so good, always a phonecall away and responds so quickly. Thanks for all your help.
D. C.
Both James and Odette were efficient, friendly and value for money.
L. B.
James was so helpful and friendly. Explained everything really clearly.
m. d.
Amazing service. Quick to respond and very helpful. Also very polite and friendly!
P. G.
Very quick to arrive, very helpful and got the job done without any fuss.
A.
Excellent service, definitely advised. Thank you very much James!
p.
Great service, super friendly - problem dealt with in 5 minutes - thank you James!
A. H.
Quick and professional service. Honest and reliable advice.
U. E.
Really excellent service. James was very professional
S. K.
Great service! Would definitely use again
K. F.
Stuck with a leaky radiator late Friday night, Sheldon came out within the hour and sorted it all out with some helpful advice thrown in for free!
K. G.
James very helpful and honest
B. B.
Great service, really friendly guys. Highly recommended.
H. D.
James was knowledgeable and did the job quickly. Problem fixed!
N. G.
Thanks to James he save me from an electric disaster. Carry on great work.
S. H.
Dave came on time and did a great job.
j. r.
James was very helpful and nice. Super service !
G. M.
Arrived quickly, Fantastic service, very friendly and expert staff.
L. K.
Quick, friendly and efficient service. Very professional. Highly recommended!
F. &. G.
Friendly and efficient service - we would certainly use again.
A. D.
Great job. Came quickly and sorted the problem out in under an hour.
R. S.
James watts was great. Sorted the problem. Really grateful.
D. M.
Problem resolved quickly and efficiently. Very helpful and friendly.
J. H.
Prompt and leak looks like it's fixed. Good & nice service.
A. C.
Very friendly, great service! Thanks James!
T. H.
Very friendly and efficient service. Happily recommend them!
S. G.
Excellent work. Prompt & thorough. Would recommend.
A. J. E.
Excellent service and efficient work. Cheers James!
D. S.
Excellent work, very helpful, honest service.
L. W.
Fast, friendly service! Professional and punctual.
S. M.
Great job, timely and explained every step.
H. C.
Great service, friendly and professional. Will recommend.
M. C.
Fast, efficient and friendly service from James.
J. C.
Excellent customer service, very quick and professional.
O. F.
James pls give name a pay rise thank you
S. S.
Really quick service, very helpful and thorough.
T. Z.
Top service! Definitely saving their number for an emergency.
R. B.
Great fast service, would recommend!
D. I. W.
Job conpleted well, good customer service. Thank you
G. S.
Amazing James!
H. M.
Excellent service! Thank you James.
A. A.
Excellent services and fast reliable and friendly.
M. G.
Very kind and professional person called James
S. S.
Fast, effective service would highly recommend.
C. P.
Great quick service, got the job done!
L. J.
A super service. I would recommend Platinum time and time again.
N. S.
Punctual great service friendly and good value.
M. A.
James was very professional.
A. M.
Great service - friendly and helpful
O. D.
Perfect service, thanks James
M. E.
excellent service, high quality, friendly
M. B.
V comprehensive service from James
s. w.
Good work and very quick
R. M.
Fast and accurate response. James really knows what he's doing. He was fast and extra helpful. Highly recommend!!!
K. M.
Excellent service they really know what to do
Specially James Watts Very nice guy and really helpful to understand your problem
Thank you so much
I. N.
Great service, professional and friendly
H. R.
Very reliable and trustworthy
A. V.
Great and fast service
W. J.
Excellent swift service
R. C.
Quick and easy to deal with.
何.
James is great!!!
R. T.
Fantastic service
r. p.
M. P.
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C. L.
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J. J.
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M. B.