Reviews of Crane. (Pub) in Birmingham (West Midlands).
Description
Information of Crane, Pub in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Crane
Sunday
9am–11pm
Monday
9am–11pm
Tuesday
9am–11pm
Wednesday
9am–11pm
Thursday
9am–11pm
Friday
9am–11pm
Saturday
9am–11pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Crane
D. A.
First time eating at the crane.
It was my sons 19th birthday and after much recommendation from friends we decided to give it a visit.
The staff were very polite and welcoming and the food was excellent.
We had three main dishes and 3 free starters as it was Thursday.
James attended to us and was amazing in his attitude and service.
Will definitely be coming back 😊.
w.
Went to The Crane yesterday for Mothering Sunday. Took my Wife, Mom and Nan for a meal. The whole experience was lovely. The service was brilliant from start to finish.
When arriving at the pub we was meet by Jo who showed us to our table. After look through the menu, we went to order at the bar. We was served by Erica ( thank god for name badges) she advices of the Sunday deals on and the special desserts for that day. We got offered all the drink offers extra £1 for a double and 2 £5 on the bottle we ordered.
The food came out quite quick considering they was busy. It was hot and tasty, thank you to the chefs. Shannon served us and couldn’t be more helpful, getting us are sauces and looking for salt.
The over all visit was very very good. Thank you all involved.
C. G.
One of the best places locally to get good food and drink at decent prices! The atmosphere here has changed drastically over the past year for the better.. it's obvious that under the new, experienced and professional management the whole
place runs so much smoother. Staff are friendly and welcoming and the service is really good. Would definitely recommend!
N. G.
We had a lovely time here! The food was great and at a good price, the staff were amazing and it was very busy and they still gave great service. It's a nice pub and garden great for families, I will definitely be going there again 😀
J. J.
So this week, we was given a 3 hours to help get my cousins surprise gender reveal set up and good to go! The Crane was more than accommodating, helping us to set up for 14 people on such short notice. Erica went above and beyond allowing us to decorate the area with balloons, confetti and banners.
Erica even helped us find the perfect spot in the outdoor area where we could set off the confetti canons!
Although we offered to help clean up, we told not to worry and they would do it!
Thank you again for a wonderful evening!!
J. J.
Food was okay, staff were very friendy, will say the place is very clean overall cleaner and well looked after than most places and dog friendly
J. S.
Visit this Pub a lot, it is a lot more family friendly and welcoming than it has been previously. Love the steaks and menu here and they have plenty choice of beers!
Went to a Michael Bublé tribute act here on Christmas eve, was a really lively night, good to see entertainment back on here!
k. h.
Very friendly pub, food is amazing always presented really well and piping hot. Alovely member of staff called Connor looked after us.. He was well presented and very polite. They have great entertainment and always a brilliant atmosphere.... We have recommended friends and family too.
B. M.
We came here on the recommendation of a friend, and we wasn’t disappointed. The food was tasty and portions for the price were good. The staff are very polite and friendly. We will be coming to some of their entertainment nights which cater for everyone
L. C.
This place has become a favourite for my family. We thoroughly enjoy the food here. The staff are friendly and very approachable. Katy was very helpful and polite., she is a credit to your team as well as your other staff. Food was tasty and all arrived in great time and was hot. All the covid regulations are implemented very well. Doing a good job ☺️☺️☺️
V. B.
We have been to The Crane 3times lately. The 1st the food was wonderful. The 2nd was terrible swore we wouldn't go back. The 3rd was wonderful it appears its very hit & miss depending whose cooking. Overall its very good value for money. Will visit again
C. G.
Very clean environment …. Food was great and very good value for money. Staff couldn’t do enough for us. This place has turned into such a lovely family environment
A. G.
Absolutely incredible evening fantastic food amazing staff and spotlessly clean. The whole family enjoyed there starters mains and puds and will definitely be returning. The Christmas themed entertainment for kids was a lovely touch and made what was a fantastic meal a really fun day for the whole family can't wait to return.
p. h.
Visited Saturday morning with my grandchildren for the superhero breakfast , well what can I say? FANTASTIC!!! the staff couldn't do enough! The service was brilliant . The kids thoroughly enjoyed themselves. Hats off to everyone canr wait to see what they bring next.
L. R.
I have been drinking in the crane since I was 17, seen all types of managers come and go and I can honestly say the way the girls (jo and gorgie) have came in and turned this pub around is unreal. They have turned it into a family pub with great entertainment for all to enjoy.
Their team of staff are a credit to them. Each and everyone are always happy smiling and do all they can to keep the customers happy.
Overall fantastic pub, great food, and the best pub managers I know.
Great jobs girls! Best pub in Sheldon by far 👍
A. K.
Quality pub. A proper local full of good people. Staff are amazing and nothing is too much. Pool, juke box and really good food! Visit, you won’t be disappointed.
C. M.
Excellent service today and on our previous visit with children! Katie R was super attentive and really efficient aswell as fun! ensuring that the kids as well as ourselves were happy! Checking if there was anything we needed during a busy period aswell as a quiet period, thank you so much Katie! Sharron and Caz 😊
M. L.
Haven't had a night like it for a whhile , I have been going to the crane now for a few months an the staff members have made our experience well worth it , its nice to go to a family pub an be welcomed kids too! . Staff members are great an nice to see that staff get well involved on days out , you really make a difference
l. U.
Visited here yesterday after hearing the pub had been took over by new management, the food was amazing arrived quickly and the steak I ordered was cooked to perfection so compliments to the chef, every member of staff to the bar staff and the waitress were excellent,will be recommending this pub to family and friends.
B. S.
I've been coming to this pub for the past few months. Cracking pub. Entertainment is great only sad thing is they have cancelled the garage night. This was something myself and gf was looking forward to. We look forward to seeing what other entertainment will be on but if u want a few drinks nice atmosphere and a dj then get yourself down here on a Friday night. We have made some great friends who we meet up with for a few drinks regularly. The staff are great too always greated with a smile.
E. M.
I visited the crane on the 7th of March, and I can say that the food was amazing staff was lovely, and really helpful.. I was served by a young lady called Shannon which I’m taking was the waitress, also another lovely young lady on the bar that goes by the name of katy she was so pleasant! Overall this place went above and beyond to help me and my family. Will be returning.
B. S.
Good atmosphere, big sports screens and decent pool table. Friendly staff.
Does serve food but I haven't eaten there yet
R. T.
I love the crane very friendly staff have lovely days here with children and my partner
Never can fault the food or staff
Unfortunately the only thing I can fault is on there busy days which I understand is we put on a circle table I akesd if there was a table I cod move to as the lighting
was flashing and I suffer with migraine they couldn't move us but the we felt
squashed up too cramped as they put a table of 25 next to us
I will come bk as always but please sort the lighting out thank u
Z. S.
Lovely food and very friendly amosphere, child friendly which is a massive bonus. We we're served by Kaytie who was a breath of fresh air and very bubbly she was so lovely and the kids loved her too.
E. M.
I used to drink in this pub when I was 19.. and since returning a few weeks back I can honestly say the new manger has turned this place around for the better there’s entertainment every weekend without fail.. I’m sure she goes by the name of jo.. And the staff are all so pleasant even the chefs come in and check on you.. highly recommended this venue…
D. R.
I came in last night for a bit of dinner with my family and it was lovely food was amazing staff where really helpful and the atmosphere in the pub was great. I will definitely be returning
S. a.
Stopped in today before meeting a friend for the boxing, ordered a full monty mixed grill medium rare with a coke on the app, drink came across followed by cutlery promptly and meal arrived in fantastic time considering the amount of people in, the young man (Robert) that brought my meal was incredibly pleasant with a contagious smile all made for a fantastic visit
J. P.
Came last night for the 80’s night, what a fantastic atmosphere, and a brilliant night. Thank you for such a good night out and staff were lovely. Looking forward to seeing what future events you have coming up.
P. S.
Erika and all the staff at Hungry Horse pub 'The Crane' in Birmingham made us all welcome.
Food and drink were good over our 3 day stay in the area due to us exhibiting at the NEC Resto Show.
Good value and good service makes it strongly recommended by us for a return visit.
Thanks! Phil & the team.
J. H.
Been going here awhile very clean friendly staff always helpful and always smiling food is really really good and well priced the burgers wow the best around and the mixed grill I've had a few friends with there families going there they was happy with everything apart from running out of carling glasses hahaha beers are well priced nice beer garden and safe for kids to go wild would recommend this place to anyone cheers guys see you soon definitely 5 stars
A. S.
Table service was excellent from a lovely young lad and very polite and welcoming and worked so hard x food was served fast and everything was lovely x dessert was lovely but did take almost an hours wait ! Over all was faultless and great value for money x
G. D.
Came to the crane today with a friend.the staff was amazing Shannon,shaylee,Georgie and Erica.the gaffer should be very proud,never fail to please us all.will definitely be back, the table serve is was amazing kaytie went the extra mile.
B. T.
Very good quiz and bar staff, everybody is lovely, especially Bex and the manager, Jo, who always make sure everything runs smoothly 😁😁😁 The food is also great 👍👍
K. C.
Very friendly staff good atmosphere. Was served by Ellyse and Kaytie. Nice food and good drink
H. K.
Brilliant pub, staff are awesome and will do anything to help, food is great, drinks great, and pool/jukebox just adds to it, would recommend
Z. B.
Very good place lots of kind bar staff and good food and bex doing a fantastic quiz on on Sunday.
A. K.
Great service very friendly looks after myself and daughter who has special needs nothing too much to ask for Kaytie thank you for all you do to make our visit great x
C. T.
This is not dissimilar to any other hungry horse, you go in, find a table yourself and order food and drinks at the bar.
The waiting times are OK and the service is good. The food is OK, it isn't exactly fine dining, but it is incredibly good value for money. Can't complain given how much we paid for large portions of food at a franchise.
It is better value for money to come during the week, but on the weekend they usually have a more family oriented crowd.
J. P.
Came to the crane to meet some friends, staff are very helpful and polite. Food was hot and looked lovely. Will definitely be visiting again. Thank you for making our visit so pleasurable.
L. M.
New menu is brilliant. Choice of larger plates of curry. I had gammon and chips 2x eggs and pineapple all cooked really well.
M. B.
Went out with parents last minute thing had 3 meals which we all enjoyed. The last time we went the meal was a disaster. So yes definitely will go back again
T. B.
Great food and ambience. Service a little slow, but it was busy. Friendly staff made it the situation better
L. M.
Had a excellent meal at lunch time a few weeks ago the vimto burger , went tonight and ordered the new York chicken, to be honest very disappointed the chicken breasts were more like nuggets and very over cooked could only eat the middle bit, would have returned if asked how meal was, next time will just stick to a burger . Please put on heating too
T. B.
Became our local over the last couple weeks and wouldn't go anywhere else, staff are incredible, food is even better, what a great pub overall
L. I.
Great service, nice staff. Served by Ellyse and Kaytie. Love atmosphere :)
P. A. 1.
A lovely local pub with excellent food and good prices ….. but one thing I must say it’s very clean toilets are spotless keep up the good work
E. M.
Went for a family meal, food was delicious we all thoroughly enjoyed it, it tasted fresh and was very filling, but we ensured there was room for dessert! Staff were friendly and helpful. Thank you for making our visit great! We look forward to coming back soon.
D. H.
Quick service, good food 😋
L. H.
Lovely family place to eat food and have a good time the venue is very welcoming toilets are very clean which is a big thing for me
Will definitely recommend this place to eat for family and friends
D. R.
Great food, and great place to watch the football and play some pool. Staff are all really friendly, and a wide range of entertainment to suit everyone.
D. H.
very polite staff food absolutely amazing atmosphere in there is welcoming and friendly never had a problem.
Y. L.
Had a lovely lunch hear today!!! Beatiful food, great value, portions are huge, very friendly bar and waiting staff, we were made to feel very welcome, the fish platter is Beautiful!! Would definitely recommend.
K. M.
Food and service was amazing Joanna the manager took the time to chat to us never been before and was worth the visit and will definitely be back thank you all !!!
K. M.
Great local pub, good food and atmosphere. Staff are always friendly and helpful, would highly recommend!
J. G.
Use this pub regularly … such a different atmosphere in here now . Regularly use the pool table and Mondays for free pool…..would like to see more pool events and darts!!!
C. R.
Great food as usual, Kaytie, Brandon and Kallum friendly as always, good relaxed atmosphere for a catch up with food and drinks see you again soon!
K. B.
Great night on a Sunday for the quiz wonderful host named becks lovely food and drink at good price 👌100% recommend 🥳
R. B.
Food was lovely, service was excellent. Katie was really helpful and polite.
C. M.
Excellent Lunch cooked by kalum, and staff are extremely friendly, thanks for the experience, will be back soon .🙂👍
T. M.
Came here for lunch today, the steak was cooked perfectly and staff were helpful. It has become a lovely pub and visit here often.
Clean and tidy pub.
k. P.
Erica was absolutely fab , such an amazing woman , Shannon was also great , manager should be so proud to have such amazing staff
M. W.
Great place - staff are friendly, food is always hot and great quality!
l. j.
Great evening every Sunday with Bex and the team. Hashtag quizzing😄 Food is always spot on and cheap drinks :)
C. A.
The food was amazing and came very quickly, staff are friendly and the place is very nice, will be coming back again, thanks very much
M. N.
Friendly staff, good food and great quiz on a Sunday with a great host becks 🎉😁
M. 1. (.
Sunday dinner at the crane first class chef.decent pub great choice of beers plus footie result.
N. Y.
A good night tonight wiv bex doing the sunday night quiz and katie erica and ang keeping the pub a very friendly place to be.
R. H.
Sunday means one thing!! Quiz night at the Crane with the fantastic Bex and the team, Happy Campers thoroughly enjoying it
j. d.
Good place, been looked after well by Nicki behind bar, Weekly pub quiz with Bex 😊
E. G.
Staff are lovely and know their drinks but food is a bit hit and miss
K. O.
Loving the hashtag quiz with Bex and the lovely Katy on the bar keeping us hydrated 😂 Quizzy Rascals back again!
C. D.
Lovely evening. Excellent customer service. Food was good. Well worth the money. Will definitely call in again
G. R.
Great quiz night bex who hosted it was fab and Katie the waitress was friendly - quizteama aguilera
d. r.
Staff where so friendly and helpful. They made our first visit rememberable. Food was lovely and they had a good selection of food on 2 meals for £8.99.we as friends will be going back and me and my family will be going.
k. a. h.
i went to the adele tribute yesterday and it was really good the staff were great and helpful and the atmosphere in there was amazing
A. C.
Usually my food from here is fresh and I've never had a complaint. Today I had a beef dinner and the beef was deffo microwaved. It was supposed to be 'hand carved beef'.. but it tasted like it was carved off a rubber cow. Everything else on the plate was 10/10
P. R.
Quite when we went . Good size car park , pleasant young man serving. Food and drink good served in appropriate time ,value for money.
S. M.
So Near wonderful pub and fantastic quiz with the lovely Bex and friendly bar staff especially Katy
A. W.
Amazing place! Had a "working" lunch here and I have to say the food, drinks, service and staff are second to none. Didn't pre-order as it was pre-lunch so they weren't busy but after 1:30pm they got fairly busy but not overtly so. I used the Greene King App to order and it was fairly easy and straightforward. Food came really quickly and it was perfectly cooked and a decent size portion, very tasty as well. I ordered the Sirloin steak and it was cooked as ordered. Drinks selection is good even for non alcoholic drinks (as I was working). I also had a coffee and dessert and it was again tasty and good. The Staff were very welcoming and attentive throughout especially Cheryl and Naomi. Used the free WiFi to connect my Laptop without issues and was able to work in relative peace in a corner. Toilet facilities were very clean. Would definitely recommend this place to everyon and I will be back. 😀
F. M.
Family of 5 visiting for the first time today (26/06/21 4.30pm)...and won't be the last!
Firstly, the staff here are fab - every single one was polite and helpful - a credit to the company. We paid using Tesco Clubcard vouchers, no problem.
Secondly, the food was lovely. The order came quickly and correct. Big portions and great value. We will see you again!
L. P.
Becky is amazing at the quiz makes our hungover Sunday evenings the best! #TRIPLEB
J. A.
So Near at the wonderful pub and fantastic quiz by Bex and gin served by Nicki
W. M. C.
The restaurant near christmas has a lively atmosphere, family gatherings, and another place where you can have a drink with friends while watching a football game,friendly staff,nice place
P. M.
Best pub in Birmingham. Bex best quiz host. Fantastic night .
M. Y.
Great quiz at the crane tonight hashtag quiz🤩with Bex the quiz master and Erica on the bar🥳
M. B.
Good value as always. Staff very pleasant
J. B.
Great meal & service, very good value for money. Served by Toni & her customer service was excellent, she was so friendly. Very clean & all the staff happy to help, I would definitely recommend this pub 💯
K. N.
I arrived at the pub nice and quiet sat near back door and I ordered chicken new yorker with very crispy bacon and sauce separate when the food came out I noticed my partner didn't get his onion rings and without saying anything Andy the kitchen manager heard us talking and ordered the onion rings for us then when my dinner came out the bacon was far from crispy and again Andy went in the kitchen and rectified my dish then I forgot to order my free dessert with a big plate special and Toni the Team leader sorted I totally recommend this place and they turned what could have been a negative experience to a very positive one so thank you guys will be back again soon.
L. S.
Really enjoyed the meal after a long difficult day. Staff were very attentive and we felt very welcomed. Recharged the batteries.
D. G.
Friendly staff, quick service and great food👍
I. F.
Food prices good. Food not so good. Preferred the old Sheldon of 10 years ago.
W. M.
We had a fantastic meal at the Crane, well worth the money and a visit. Jo and Craig made us most welcome, all the staff were so pleasant and friendly. Well worth a visit. Excellent. Darren, Wendy, Lewis and Jake Tranter. Sheldon Royals
H. W.
Came in on Sunday with my wife and what do I say the food was fantastic I was served by a lovely young gentleman on the bar who was really helpful and the waiter's were lovely can't wait to see you all again
R. C.
Great place for watching the football. Food good and my steak was cooked perfectly. The staff here have been really helpful and friendly and a 10 out of 10 for being so organised. Thank you!
S. P.
Fabulous night at the crane! Great service from Erica and Katie #teamsmegheads
L. H.
Had one of the big plates, it was massive! Good food and helpful friendly staff
M. M.
Friendly pub, great parking! Customer service was brilliant food & drinks come quickly! First time here and I can say we had a lovely evening, we will definitely be back, the food was absolutely lovely! My mother in law was definitely impressed with her meal this evening.
K. P.
Nice pub lunch and watch the football nice food
A. M.
Myself and my granddaughter visited here on a lunch time.
Clean welcoming environment the gentleman on reception welcomed us i wish I knew his name as he was lovely all I know he had half head blonde and half head black he was extremely helpful.
I was served by a new member of staff
Mark
He was very nice and welcoming.
Food was hot and tasty pudding was amazing.
Prices are very reasonable will definitely return very soon.
T. J. M.
Food OK staff kind and friendly. However definitely NOT very COVID Friendly, pub policy regarding COVID needs reviewing. I feel strongly about that.
S. M.
friendly staff, excellent food
M. C.
Great place for an after walk treat. Nice outside seating area. Guinness has been better, not great this time, a bit flat..
P.
Food ok, Staff ok apart from the person who is always on his phone when he's supposed to be taking your order for food. Not very professional. Take the order then phone whomever when you have a spare 2 minutes.
S. C.
We booked a table, when we turned up shown straight to our table. Ordered our food and drinks with no problem, prices for the Tuesday Big Plate Specials are great. £5 for a huge meal. The food was outstanding, all 5 of us had first class food and finished the plates clean. We then ordered dessert and also had brilliant food. We will definitely be coming back, and I cant wait. Staff was very helpful and polite. Well done everyone!
S. S.
Went here for the first time, not impressed with the area table layout for our party, however there was 21 of us. Some of the menus where absolutely disgusting with old food and drink stains all over them. When the cutlery came out the sauce bottles where empty, don't see the point of giving customers empty bottles. The staff where brilliant, the bar lady made sure the party members ordered through her, she made sure we all got our meals together. 45 minute wait for food however it all started to come out after 15 minutes. Bar had good selection of drinks, staff great, good play area for kids out side it was secure.
Food was great, came out hot, tasted great price was very good, big let down of night was people smoking dope out the front of pub, would like to go back but maybe in an afternoon instead of night.
P. S.
Booked a table for 10 people, all with very different tastes. Service was very pleasant, all being a little slow. All the food arrived piping hot. There is a a lovely garden /smoking area which is great in the summer. Unfortunately it was a wet December night when we went. There is a disabled toilet and also if you go around the back door and through the bar. This is also disabled access. The ladies and gents toilets were both very clean. They have some good meal offers, which differ from the depending on which night you go.
K. G. (.
Great value, lovely staff and good food.
Will definitely return.
J. C.
Decent food and decent prices
J. F.
Great food, great people! Great pub.
G. G.
Brilliant food. Staff very helpful the lady in charge was really kind to the kids making my step sons birthday a wonderful experience
C. M.
After an initial bad experience last week we were offered an opportunity to revisit The Crane and have to say what a truly pleasant experience we had. Our meals were excellent served on hot plates. The staff were very pleasant and accommodating to our needs as disabled customers at all times. We had desserts as well. Excellent choice of both mains and desserts. Excellent to exceptional service by the staff. Thank you Sabrina and colleagues we will see you again soon. :-)
E. F.
Food was not great would not go again x
L. G.
Excellent fish and fabulous apple crumble. Polite staff
k. b.
Great food 🍲 lovely family pub will definitely be going again ☺️
B. K.
Very good pub grub
A. B.
Nice clean and welcoming pub. Staff friendly and full of smiles. Food is cheap and generous sized portions. I had a combo meal resulting in burger, wings and steak. I smashed the lot and considered pudding but didn't think it was wise facing the drive back in the heat. 4 adults a drink each and a meal each just over £40. Ample parking and free of course. Fully recommend this place if you fancy a nice meal out if give more than 5 stars if I could just for getting my steak cooked right !!!
C. F.
Becky and nicky are great. #quiz
C. W.
Dean, Hope, Sabrina amazing staff! Lovely made me feel welcome from the second I walked it welcoming pub welcoming safe friendly very clean as well the food for the price you cannot moan at all! The chefs know how to cook! And daily deals! I think I have found my new favourite pub! Thank you so much!
T. A.
Staff were lovely, food was fast and fresh. Kids enjoyed playing out the back while we waited for our dinner. We ate from the two meals for £8.50 menu, the portions were adequate and four of us ate for £17. Very satisfying
R. L.
Love coming to this pub, it has a friendly atmosphere, for both single people, couples and families, and I have never had a problem with the food, always came pipping hot, and correct. Only thing i will say, is if your ever going to come here on a Sunday, ring up and make a reservation first! Otherwise you could wait up to an hour to order as it gets very busy. Lovely pub overall and lovely staff!
N. S.
There was an issue with the system and upon arriving here we were told the booking had been cancelled. However we were still given a table and the food was lovely. The place was very busy and a bit chaotic but I take my hat off to the woman in charge on the day, she was brilliant!!
A. S.
Just had a fantastic meal with my wife.
The welcome and service was excellent.
Not been here for a while and the place has been done out brilliantly.
Like the idea of having a no kids area for a meal. The steak I had was as good if not better than that I have had at Miller and carter.
Place busy but still had meal after ordering in less than 20 minutes
Well.done to staff
A. w. R.
Very good offer two meals for the price of one on Fridays.. Very friendly staff who went out of there way to make us feel welcome. Gens toilets was in a bit of a state. Looked clean but Dident smell to good. Broken light and leaking toilet but apart from that we enjoyed our visit. Will be back again soon
P. W.
Gorgeous roast beef dinner with the bigest square yorkshire pudding ever.well cooked and good fast service.
A. T.
Food was delicious, hot and very filling
C.
Food is lovely apart from their jacket potatoes. Staff are friendly and the garden is great for the children.
S. O.
Went here for late afternoon Lunch and was surprised how quiet it was. The lady working the Bar was very friendly and recommended a lovely gin when asked.
The all day breakfast was great. Would go back again soon.
K. B.
Had an amazing Christmas and new year !! So nice to see entertainMent back
S. J.
Lovely meal ,friendly staff
K. R.
very friendly warm place staff extremely helpful and pleasant food was good to definitely going back
J. L.
Came in the middle of the day as am off work this week. Had a big plate meal which was very good.and came out quite quickly, assuming due to it being quiet.
On the whole very good although it does seem to be reguarly under staffed which can cause long waiting times to order/get served
M. H.
Two years ago in 2017. Not my usual haunt but found The Crane to be rather pleasant. It's a chain pub restaurant with the usual lower end menu. However, whoever was doing the cooking must be rather special as it's a lot better than most. The premises are clean despite the high volume of children - bathrooms especially so. Staff are happy and this shows in their service. If I am.in the area again I'll definitely use it.
D. L.
Great food and really good portion sizes at very competitive prices if you go on a weeknight. Not too busy when we went between 6-7 on a Monday evening. One star knocked off for the obligatory wobbly table!
t. c.
Catered for a small funeral. Food was excellent value for money. Staff friendly and attentive. Only thing is we couldn't pay for a large urn of tea and pots of coffee for family members in advance.
M. B.
Love it here. Their menu is very extensive at reasonable prices and the food is delicious. The atmosphere is modern and lively, with music in the background. They take reservations and cater for young children. They have deals 5 days a week.
E. J.
Very polite, thorough with their covid planning, seating etc. Very good. Food wasn't too bad either. Nice pink in a child friendly environment.
D. M.
Excellent service very nice staff highly recommended
D. T.
Brilliant staff Toni was more than helpful and the bloke behind the bar sorry forgot his name 😅food was excellent and to spec defo be coming again
E. S.
Great food and nice staff
L. P.
Food was disappointing over cooked sausage snotty eggs not very hot but lovely day manager very helpful
E. D.
Come here often because the food is reasonably priced and always decent grub. Chuffed to learn it also has a 5 rating from food standards. Staff friendly. Absolutely nothing bad to say about the place.
G. C.
An excellent experience. We would highly recommend. Clean and the staff where always available when needed. Food was well worth the visit we will be returning again very soon.
S. S.
This cosy local pub is a nice place to catch up with your friends over a pint of beer.
Big flashy TVs installed all around so you don't miss your favourite Barcelona Vs Bayern Munich match! 😉
Smoking zone outside the pub is covered by a shed for times you want to smoke in rain. Pub closes at 10pm with the last order being accepted by 9:45pm.
All in all, a cute local pub for the folks staying in Sheldon Heath.
S. B.
I come here most Sunday's for my Sunday dinner. Food is generally good but staff are highly variable. Some are brilliant but some are downright hostile and others will try to take your plate away whilst you're still eating.
Barstaff seem to tend to serve their mates ahead of others, and give short measures on soft drinks.
N. H.
We use this pub on a regular basis for lunch. I will be honest the standard in the food has gone down.
We sometimes go for sunday dinner, two roasts for £10. On a few occasions now the vegetables have been hard.
Today 1st September we ordered two chicken roast dinners asking for soft vegetables, the dinners came out luke warm the vegetables rock solid and no stuffing with only one piece of chicken, when there is normally two. We sent it back and it came back out after a quick microwave blast tbh. Sent it back again was told the kitchen would do another dinner. The same two dinners came back out even colder with a side plate of veg. We got our money back and went down the road for a carvery. We are regular visitors to the crane, but no more as the kitchen staff just don't seem to care about the standard that they are sending the food out of the kitchen. There seems to be a high turnover of kitchen staff lately, so maybe this is the problem as they are always advertising vacancies.
R. J.
Nice place to go well. Worth the visit
R. P.
Friendly staff (although could do with more nar staff). Nice main course. Tasty and good value. Pudding was just about ok. Pud not really worth the money.
S. H.
Staff were friendly and helpful. But the facilities were very poor. I came over from Coventry to take my folks out for an anniversary meal with my 2 toddlers. We sat at a booth coz I promised my 3 year old a telly to watch while eating her dinner but telly wasn't working. Also we took lots of pounds for my girls to play on the ball machines but all 5 weren't woe. After dinner I told my kids they could go outside to play on the playground if they are all their dinner which they did but outdoors were closed. So two disappointed girls and a stressed out mother.... not a good experience which was a shame....
C. J.
Was lovely food at a great price. Came here as our hotel restaurant was fully booked and I’m glad it was as had a great experience at their lovely friendly pub
j. b.
Lovely food, good staff
Updated 19/10/20....
Lovely food, good service, value for money.
Feel really feel safe during this odd time, social distancing is a priority
I. B.
Nice quiet place when I been there . Respectful staff. I haven't try the food as I just went for a coffee but I will go back as I heard they got decent food.
C. R.
Excellent food, wide veritity of choice, great for families and couples, staff were brilliant and helpful. New management have really turned this pub around! Would highly recommend
S. C.
Cracking pint .Good food .Great value.and brilliant service .cheers and big thanks to Peter .nothing too much trouble for him .and looking forwards to our next visit
J. M.
Yet again nice Sunday lunch. Nice atmosphere. Friendly servuce esoecially by Russell. Will be back soon.
r.
Pretty standard greene king/hungry horse pub. Friendly staff and nice beer garden, great for kids
Y. L.
Came to this Pub for my Best Friends 40th 3 years ago.... booked a table for my 50th this month, really fed up we can't meet up, always enjoy the food here, it's like being at home, and the staff go above and beyond, see you very soon Guys.... the Staff are lovely 😍
K. D.
Friendly service, our food and drinks came quick too. I enjoyed my visit, we’ll definitely be coming again :)
S. M.
Lovely food and pleasant service!
Friendly atmosphere also and very clean.
L. V.
Havent been to this pub for at least 15yrs my daughter took me there after clothes shoppin trip first this yr 🤨outside the pub looks like it's got character inside also loved the chap who met us at the door usual covid regulations but loved the fact they were celebrating Halloween also xmas music playin maybe abit too early for me 🙃food was Ramsay style excellent wud recommend bake spud with chilli beef plus salad n cheese beef burger chips n onion rings well done to chefs in the kitchen but also staff at front 🥰
A. K.
Popular low priced large meals. Good mixture of drinks available. Friendly staff, but not enough staff when busy. Overall would recommend.
M. B.
A better example of a chain pub, staff friendly and welcoming. Tables clean, and service fast. Toilets should be visited after dinning to avoid putting you off your food, the inspection check sheet had not been completed for ten days. Might explain when waiting in the carpark to leave numouros smokers (who hang out in the entrance porch unquestioned) use the plant pots as urinals.
L. C. w.
Amazing food, for a decent price, not too expensive and not too cheap, you can enjoy a nice family meal, or even watch thee world cup. I went there and a meal was uncooked and starigt away they were on it, great pub/restaurant, I would recommend it to a friend personally.
S. P.
Our last meal wasn't very good there, it was cold and wasn't much choice. The staff seemed very stressed. This time was completely different, couldn't fault the food and service
m. m.
Good service. Well priced food. Pleasant staff
E. G.
Most of our food waz ok but had to send back a steak meal due to it being undercooked. Waittress got another out fairly quickly. Serves food side good as usally but serves been bar slow and not in order letting people push in.... twice.... no order to drinks and food serves....
F. M.
The crane has that great combination of good food, good drink, friendly staff, and good parking. A great place for a family meal as well as a cheeky few pints. Had some great burgers from here too.
D. H.
Grate staff members, selections of beers, great food and atmosphere 👌
d. C.
I enjoyed my food and time here so much i didnt want to go home. Such a cosy welcoming place with lovely tasty food. I am definitely coming back with the family next time.
A. M.
Disappointing. Curry night, first visit in s long while. No leaflets on the tables about the curries.my husband ordered a chicken jalfrezi but it was too hot. Unknown to him it's the hottest curry with jalapenos. We said it was too hot to be told it's on the menu! The paper sheet was not available to customers at it was slightly out of date! I said that wasnt good enough to be told she didnt usually work a Wednesday. Sorry hungry horse our vote goes to wetherspoons!
R. A.
Enjoyed eating here the last 3 nights. Staff very friendly and helpful. Food delicious each night.
G. W.
Great food and a brilliant quiz! Thanks!
c. b.
Becks is an amazing quiz host
L. B.
Chip butty was fab and staff were fab!!!
C. M.
Food was ok busy pub staff was very good
s. r.
Only visited for a meal but it is a really nice public house separated area for adults who just going for a drink the restaurant is reall nice also the only issue I had is that they had ran out of milk as my partner wanted another coffee otherwise I'd have given it a 5 star
S. S.
Typical pub food good value for money. Thing that lets it down is never enough staff on the bar. The management need to get this sorted as been on going issue for a few years. Get this sorted please.
A. B.
We had a good time it was our daughters birthday party with all the family was there having a good time together the staff was very friendly will go again the food was nice.
H. R.
I had a mac and cheese it was over cooked in parts. The chips was above warm they are normally OK bur not nice to night
C. C.
Decent food - get what you pay for. Friendly, helpful staff and nice atmosphere despite it being a busy Sunday. Would come again.
d. l.
Food specials great service was ok but head office need to allow for more staff front of house but all in all experience was Very good
l.
Popped to the crane (not my regular) for a shandy lovely staff helpful polite good beer thanks guys 10/10 oh and very clean
D. R.
The Crane has just reopened after a two week+ refurb. I went last evening and was very disappointed. The alterations and decor are very tasteful, BUT the architects have completely changed the theme of what was a 'local' pub. Previously, The dining layout afforded an amount of privacy and calm wherever one sat. Not now. The booths have gone. The pub has been segregated into three distinct areas, and the central dining area is open plan, with some tiny tables. Seems like you are in a college canteen. Very noisy. Also, I was told they had extra staff, but I can tell you l had to wait a long time for a drink. Before the refurb, there has been problems with the ice machine. That still is the case. WHAT??? The brewery spend lots of dosh on a massive refurb and fail to replace the cronky ice maker. They have also got rid of the optics. Why?? I had to wait while the barmaid (manager SABRINA actually) poured Bacardi into a measure. That is going to cause massive delays at busy times. All in all, an abject failure. All I spoke with agreed and didn't like it. I used to drink and dine there 3 days a week. Not any more.
R. L.
Good night nice meal friendley staff the only things wrong was they had no suger for my frriends tea only brown and no ingrediants for a cocktail that my husband was supposed to get for free couldnt blame it on being busy because they was quite xx
S. C.
Good service. Good food. Good prices. Son had a steak that came covered in pepper, which he hates, they exchanged it no problem. Xxxxxxx
T. C.
Really good atmosphere. Went for food and was served by Lorna. Warm, friendly...excellent customer service. Thank you for a lovely experience
B. L.
The staff are always friendly here food is nice we have been quite alot and book for family birthdays booking soon for another one thank you
D. H.
Worry free, free parking
S. W.
Food is really nice and well priced very friendly staff 👍
M. M.
Good food reasonable prices great service from young staff well managed by girl with multi coloured hair .busy with family and people watching live sports great
C. K.
Russell & Mark made us feel very welcome! Food was lovely!!!
c. j.
Very impressed with decor clean and tidy service second to none food excellent friendly staff . Would definitely recommend.
K. F.
Great food (for the price)and even better service
D. R.
Used to like it here, but today......
Food took 90 minute for main course, only got it then because we asked.
Toilet disgusting, and no loo roll.
Stinks, toilet ventilation completely inadequate.
Also needs some air-conditioning.
A. W.
Really nice food for a good price. The staff are friendly. Parking is ok. The place is clean and tidy..
b. j.
Great food great staff definitely would recommend the place
J. B.
2 meals for £8.45 great deal
A. D.
Lovely staff and great food will be back again
T. L.
Nice outside areas while the weather was good and staff was friendly aswell
M. C.
Lovely atmosphere and loved the food . Enjoyable lunch
S.
I'm a local, great steaks that aren't pricey, cheap drinks. Can be crowded which simply shows they are good, recommend to all other locals.
n. d.
Went for lunch, very good coffee and good food. Staff are quick and efficient and give good service, highly recommended and I will return soon.
L. P.
Clean and tidy. Food reasonable. One of the better Hungry Horses. We went Sunday 12pm. Food arrived in 15 mins
g. t.
Love the food here, excellent prices and portions are very reasonable. Great kids menu too
J.
Nice environment & nice food
J. B.
Food was great staff excellent . Well set out and safe 👌
D.
Delicious food, tasty and hot, fantastic prices.
W. H.
Food was very nice the place and facilities was less desirable table was dirty food was on the floor and not staff could be bothered to clean it up and the toilets say no more
N. J.
Like this place. Reasonable food and bar prices 👌😋👍
A. M.
Friendly helpful staff and management, would definitely go there again 👍
I. G.
Great food, for great value.
T. G.
Excellent food and service and our waitress Danielle was really helpful
G. B.
Nice friendly place to eat fast service and food done to perfection, only thing that's lacking is WiFi not strong enough to suit the building apart from that all was exceptional
K. S.
Great food. But they had a flood ages ago and it still smells a bit funky.
c. s.
Very nice place it's modern and looks great especially the outside area the food was delicious everything was as asked the only downside was the coke was flat and the music was too loud
R. e.
Good food, but not enough staff behind the bar.
L. G.
Food is always good and comes out with not much of a waiting time. Staff are always friendly and helpful.
D. R.
Great food . Excellent table service
G. W.
Lovely food at decent prices good service plenty food for you're money beer top notch eat there a lot
d. w.
Lovely atmosphere. Food is good for the price but isnt the best food.
A. M.
Good food at a good price.
Nice clean facilities, with courteous and accommodating staff
J. R.
Never had a bad meal here. Always quality food and very good offers.
J. M.
Great pub. Really friendly staff and a large selection of drinks aswell as a large food menu. Prices also decent.
C.
Lovely pub with great food and service.
P. T.
nice place, but food was served cold. can't fault the service that given by the staff
S. D.
1st time in this lovely pub with great food and very good staff 👍
C. L.
Lovely food always had great service she been here.
A. M.
Good cheap food and a good local pub with nice and friendly staff
S. R.
The Crane is a hungry horse pub with great value meals and special offer on different days like a happy hour on Fridays between 5 till 7
p. C.
Food is cheap, quality is reasonable. offers are really good. Staff helpful and freindly.
M. E.
One of our favourite pubs to eat at good food pleasent staff good prices family friendly
j. d.
Great food Brill price 2 meals for under £10 hot quick and great atmosphere.
M. D.
Nice pub, with a lovely after Xmas day 'xmas type dinner' 👍's up all round
C. D.
Staff are very welcoming food is good value for money love this pub
M. S.
Lovely steak/meal never been to a pub before where there were nearly as many security staff as there were punters
J. L.
Staff are so friendly always willing to help and this place has good food + always clean five stars
G. J.
Great food offers, decent portions but quite expensive drinks.
M. J.
Covid safety prioritised, great food, friendly helpful staff, very welcoming and safe.
P. B.
Great value for money. Good selection of ales. Clean eatery with friendly staff.
J. W.
Great family place with plenty outdoor tables and special offers on drink and food all through the week.
m. b.
food well priced, staff very helpful. steak was tough tgough
a. r.
Great place for family's good staff
P. B.
Offers for over 60s good certain times and meal and pudding very .tasty 3 of us plus drinks 20 quid
K. C.
Lovely food lovely staff very polite and helpful
P. T.
Nothing too much trouble. Give the personal touch but leave you if you just want to be. Can't praise the gaffer & staff enough.
G. K.
Brilliant customer service. Excellent management and grear food. Highly recommended
A. H.
Good service and nice place. One of the best hungry horse pubs I have been to
D. F.
Lovely food great value for money very friendly and quick service 🖒
C. H.
Great for families, especially during school hols. Lovely food!!
C. P.
Quick & kind staff, would definitely visit again!!
R. M.
Never really had problems hear but today my chicken wasn't cooked people had cold food
A. W.
Can be a bit hit and miss but lately it's been a lot more hit than miss and at the prices who can complain at the odd miss? Good local to have.
C. G.
I didn't like the starter it was pate but it was hot I've never heard oo heated up pate ever
P. S.
Food was good, reasonably priced and the service quick.
N. B.
Fab food friendly staff highly recomend to go have a drink a meal .
L. W.
Perfect. 👍
A. W.
Lovely food and safe would go there again and again good work love It
J. C.
A beautiful meal the steak was amazing
A. N.
Very pleasant staff Nice meal and value for money
S. P.
Really enjoy coming here, very good value for money and the staff are always very friendly
S. T. r. u.
Ahhhh I'm lovin it
D. B.
Great staff toilets spotless.. good spirit selection lovely beer garden
E. M.
Great deals great food they also have a outside area for kids
S. K.
Excellent food at a reasonable price and helpful staff.
D.
Food sometimes arrives cold, staff soon take it away and bring you food at the correct temperature
D. L.
Great food,cheap prices,friendly staff
M. H.
Great food and staff!
I. R.
Staff are friendly food good and not expensive
A. H.
Great food, great pub the staff are so friendly and helpful
D. H.
Excellent food and a very friendly atmosphere
M. W.
Very nice meal with friendly happy staff
S. M.
Friendly staff, good food and a pleasant outdoor area.
G. O.
Food was alright, nothing worth singing about but service was prompt and polite. They get 4 stars, the food gets 3
C. B.
Great place cheap food tables could do with wiping over more regularly
C.
Food is ok but don't post allergy information just gets too crowded at times
M. S.
Hi not bad very good garden and staff. Not happy about having no straws
J. O.
The meal was freshly cooked so it was hot how I like it
L. T.
Great place to meet up with friends. Food excellent value.
D. D.
Great local pub, good helpful staff nice beer garden.
A. M.
Wide range of menu options, good food, relaxed atmosphere.
S. T.
Friendly staff, food 8 out of 10 and good service
T. W.
Good food friendly staff plenty of parking
J. P.
Lovely food and friendly atmosphere
L. M.
Always come here on special occasions to celebrate. Food & beer is top notch!
D. W.
Lovely food really nice staff
M. B.
Great place to eat food is fantastic well worth the money
P. M.
Had a lovely night Christmas catch up with work friends, lovely meal and service.
G. T.
Good menu. Good meal deals. Recommend.
e. O.
Lovely family pub friendly staff
S. K.
Good value, generous portions and friendly staff
m. 1.
Great pub nice food outdoor area for children
z.
Good food, great prices.
A. S.
Typical of the "Hungry Horse" chain, varied menu, clean and friendly
E. H.
Nice pub but they'd ran out of a lot of drinks. Couldn't have any gin or cocktails.
P. O.
Great food nice atmosphere and a play area for the kids
M. D.
Great service and reasonably priced meals
D. J.
Excellent staff very polite sadly no warning of last orders
M. K.
Food was delicious, service great
S. F.
Very busy. Bit of a wait on food. They need to start doing slimming world food or at least put sins on food. Not much options
L. F.
1st day 6 nations Rugby. Not on any TVs only football. Shame...
C. W.
decent local watering hole & the foods reasonable.....a hungry horse pub/diner
C. W.
Wonderful food.. Much better than whether spoons
F. K.
Friendly atmosphere good food happy staff
N. S.
Great family pub great food average prices
O. M.
Chilled, nice food. Couldn't ask for more
M. B.
Love this place so cosy and staff are friendly xx
P. F.
Good value for and good service
k. w.
Great staff lovely food child friendly
f. m.
Parking, food deals, friendly staff, sometimes wait on food can be long... Outdoor area with climbing frame.
M. H.
Good value ,nice food and friendly staff.
S. W.
delicious 😋
M. C.
Shame to see it closed can’t wait till you re open again
b. L.
Nice atmosphere, separate eating area for families
E. C.
Quite nice, very roomy, well set up. 100% I'll go back there
S. E.
Nice and friendly atmosphere here and I love this pub
R. C.
Very nice pub.
T. N.
Nice surroundings waiters should clean the table more often
L. A.
Good food good value busy pub.
L. D.
Good gin selection and staff were friendly
D. C.
Nice pub food not bad service ok
J. K.
Lovely food lovely staff nice desserts
D. R.
Cheap and cheerful the best hungry horse ive been too
J. E.
Lovely food nice and quiet at lunchtime 😀
D. K.
Excellent service and food will be going again ...
M. K.
Great food . Big portions
P. M.
Excellent management, they care about their customers experiences.
M. C.
Easy to find good food near the airport.
J. L.
Good food and decent portion size
D. C.
These are the recently changed menus
M. T.
Food grt beer cold and garden lovely.
K. W.
A lot better now than a few years ago! Keep it up
L. M.
Food not the best but a nice local
C. R.
Excellent food great weekly offers
M. P.
Lovely food and great staff
C. F.
Locality,friendly,good service,fair prices.
M. T.
TV screens are too high Thai the light shines on the screen...