Reviews of Sheldon Hall Stonehouse. (Pub) in Birmingham (West Midlands).
Sheldon Hall Stonehouse
Gressel Ln, Sheldon, Birmingham B33 9US, United Kingdom
Description
Information of Sheldon Hall Stonehouse, Pub in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Sheldon Hall Stonehouse
Popular times
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Reviews of Sheldon Hall Stonehouse
j. l.
Popped in here for breakfast today (Sunday).
We were greeted by a lovey waitress Stacey
And shown to a table. We asked for decaf lattes or decaf tea. I sure what they had Stacey went to check and soon returned to advise only decaf instant was available. However Stacey made 2 very acceptable lattes. If fact they were that good we had 2 more 😀
Our breakfast order was taken, including Mushroom’s which come as any side order and have to cooked to order. We had a child with us that loves a sausage sandwich, not on the menu but again Stacey arranged for his favourite sarnie to be made.
A few minutes later we were advised that it was ready for us at the carvery station. Off we went to fill our plates with freshly cooked sausages, bacon, hash browns and tomatoes. There was also fried bread, beans, breakfast pizza and crispy pork scratchings.
Stacey offers to help carry out food to our table. She really is a gem, so friendly, polite, helpful and attentive. We ate our breakfast and could not find fault with anything. Delicious 😋
All in all we’d go back tomorrow if we lived near enough but we’ll definitely call in again when we are in the area.
H. B.
we came for a family dinner for the first time, not local to Birmingham and we found the service to be amazing from booking the table to finishing the meal. all the staff were so friendly and helpful, a special mention to Jacqui (sorry for the spelling if wrong) Alex and Stacey, for specially looking after us & for making the experience really enjoyable, got real family vibes. food was also delicious, portion sizes for the kids were great & the Carvery was amazing (also mention to the chefs at the Carvery who were also very friendly and funny but we didn't catch their names) will definitely visit again next time we get together :)
L. H.
Had dinner here with friends and can only say nice things about this place. The food has definitely improved and the staff are very polite I was served by Jackie on the bar who was lovely and Alex and Olivia served us our food which was delicious my favourite was my pudding. The atmosphere was great we all had a relaxing meal and truly had a great night thanks ladies for your service .
J. M.
Lovely food and atmosphere. The staff are very friendly and welcoming, nothing is too much trouble. We was served by Stacey today for breakfast, she is always smiling and helpful. The manager is good for the place 👌
S. B.
Had a fantastic evening here for my nephew 19th birthday with just family, had the back room so was comfortable to laugh and spend time together to celebrate him, food was served promptly and everyone had different meals and all thoroughly enjoyed them no complaints, guy who served us was so accommodating and friendly so would like to thank him personally for making our evening that little more special (sorry didn't get your name). We took pizza home that the kids couldn't eat all of which was great. Would definitely return and recommended to people it's such a beautiful building and beer garden
M. M.
Visited here for my birthday, had a problem with the app order, however, after clarifying with the staff this was rectified. We ordered a spirit on the app it did not come as ordered, however, again before they wasted the drink they came back and asked what mixer we wanted, they were pleasant polite although, they were very busy, will go again.
p.
Recently revisited this place for a carvery and I have to say the standards have gone way up since a few years ago.
Nothing was dry and everything tasted much fresher and cleaner than before.
Our server Stacey was very polite and she was respectful with us. Hats off to all the staff for bringing up the standards.
L. W. B.
very nice place. housed in the old Sheldon hall a historical home.
good wheelchair access and ample parking. nice outdoor seating. in side the the restaurant and part is houses in the old library. You can still see the beams from he original house. There is also a cosy bar area. The toilet area is clean.
The staff are friendly and helpful.
it's a carvery and pizza place. The food is lovely and they don't skimp on the meat like some places. The puddings are nice as well. choice of sauces and gravy. clean.
A place worth going to. we housed a dog show there 17th October 2021. We had the grounds for free they sold raffle tickets gave us a donation for the charity gift card bottle of wine and collection boxes. The staff were wonderful. Cant thank them enough the show was for the Eden suite at Heartland hospital Birmingham. where my sleeping Granddaughter Ruby was born. we raised £806.51. The venue was idilic and so accommodating. The food was really good even though they were so busy. A big thank you to kris Sarah and Rowland for all the help.
would recommend the place.
great place staff friendly and the food is really good..would recommend this place
A. W.
Went in for lunch today and the ladies on the bar were very polite and very helpful. (Jackie and Sarah) and the chefs who made my wrap in my type of style how I like it was very well at delivering it! Definitely recommend this place. Well delivered customer service!
d. s.
Had a breakfast this morning for 6 of us, friendly and helpful staff Stacey, Gina and Rubi which whom were amazing and made us feel welcomed. I would definitely recommend, staff are amazing, manager(kris) was very friendly and making us smile. Breakfast was great, lovely place. Definitely be going back.
C. M.
Amazing quality breakfast! Supper friendly staff and very child safe environment! Easy breakfast choices and a lot to choose from! Was served by Jacki! The service was outstanding and will definitely be coming again!
R. R.
Very welcoming atmosphere with very friendly and polite staff especially Kris and Emma who served us.
Food was really nice the carvery was spot on and my kids loved their dinners to they said it’s better than daddys cooking!
I’ll definitely be returning.
J. H.
Very friendly and attentive staff. The food was enjoyable and very good value for money. Sianna was an excellent waitress, checked several times if our food was okay and if we needed more drinks.
A. P.
Our first time here and we had a lovely time. Sunday carvery for lunch was awesome! Quite spacious and very friendly staff especially Grace. Highly recommended!
R. F.
Visiting family, and popped In for a carvery. Food was lovely and we were served by Rubi who was very friendly and helpful. would definitely recommend coming on a Sunday.
B. G.
Came in with some friends a few days ago had an absolutely awesome time, the atmosphere is brilliant the food is even better and the staff I couldn’t of asked for a better team, overall had a brill experience here, keep up the good work guys.🙂
V. T.
Sunday carvery lunch with work,clients and staff.Faultless service from ringing to book and requesting alternative plate sizes(Chris-General Manager)and table service(Stacey)Nothing was too much trouble ,we all enjoyed the food and drinks.Made my job so much easier also😊We look forward to coming back.Thank You so much.
M. O.
Well me and the family came to the Sheldon hall for breakfast and I got to say it was beautiful and so delicious, and the chef (cam) was brilliant with us and he was so polite 👍👍 and (Stacey& Sianna& Alex) the staff on the floor was brilliant too always had a smile on their face and always checked up on us to see if we are enjoying our breakfast 👍
M. H.
Good food and service friendly staff reasonable prices
M. B.
Lovley Carvery had Waitress Stacey she was very pleasant from start to finish constantly checking that we was Ok and if we needed any assistance, she even recommended a pudding as I wasn’t sure which 1 2 have.
D. F.
14/04/2022, Haven't been here for 2 yrs but what a change, looks cleaner and brighter and a good atmosphere, AND the Food was Lovely Too, Had a lovely evening meal and drink, Well Done Staff and the attentive waitress Sianna a Gem, see you all again soon x David & Janice Foster x
S. M.
Food was amazing, Stacey catered for our every need, extra helpful, kind and polite, brought colouring in for my daughter to keep wher entertained, and helped carry plates to the table, she was brilliant thank you !
S. P.
Popped in to celebrate end of Sat's for grandson. Chris, the manager,shana and Andrea were really helpful.enjoyed our meals really recomend such an improvement.
R. E.
I went there last night for a carvery and Mark was very friendly and was generous with the portion size! Over all great experience the waiters were lovely too!
m. w.
Such a lovely Carvery everything was nice and fresh, we were served by Grace who was very pleasant and polite thank you for a nice lunch
B. M.
I was trying to find a way to justify my average rating privately to the owner of Sheldon Hall but I don't seem to be able too.
The reason for average rating.. I have attended Sheldon Hall twice now in the last month, once for lunch and once for dinner. Both times, I have never have an exceptional visit nor have I left thinking I'd love to go back.
The carvery at Sheldon Hall is very nice but unfortunately I found it quite dry and it was difficult to enjoy with what I thought were vegetables partly undercooked.
The claw machine is very amusing though especially as every time you play you win something which makes you feel like a champion everytime.
Unfortunately, for me at least the food let the meal down and I think attending for an afternoon drink in future is what I will be heading there for.
The desserts on the other hand - Are very nice and are easily highly rateable.
L. T.
It is a nice and good place to take your Sunday Carvery of pork, beef, Turkey or chicken. Good beer and nice view. Free parking, 200 MTR from the main street. Not the best place for kids but for friends it is a good place for a beer.
V. N.
Lovely atmosphere great choice of breakfast love the breakfast pizza! Staff are lovely and the manager is always happy
R. L.
Went for breakfast food was lovely and the member of staff lou was very helpful and courteous toilets were lovely
H. L.
Started to come here regularly with friends on a Wednesday as well as Sunday with the other half and we can't fault it. The food is always hot and lovely and Sarah and Andrea are so helpful and always wiling to go the extra mile. Thank you all.
R. W.
We visited here late Wednesday afternoon and we wasn't disappointed.
The place was very busy, we was informed of a short wait however the food came quicker than expected. It was delicious and piping hot. The older lady on the bar was lovely and Sarah, God love her was rushed off her feet tending to all sorts of requests and issues whilst seating several people at the same time. She still found the time to have a wee chat and to inform us on the history of the building and of a 50% offer which saved us over £14 on our bill.
We can't wait to come back.
e.
had a family meal here friday night and i must say the service was fantastic alex was very polite and helpful i am rather fussy with my food but the chefs went above and beyond for me and made my food exactly how i like. i will definitely be returning here as the staff food and atmosphere are all amazing we really enjoyed our visit here
C. R.
Really lovely staff pleasant and welcoming and the chefs are top notch asked for extra cheese for my burger and I got a pot of nacho cheese my fav thanks Ryan and Mel 💖
S. E.
Went today for lunch.
Staff are so warm and friendly, the atmosphere is great.
We had the carvery, the meal was gorgeous all perfectly cooked, the meat was succulent just how it should be!!
Had the profiteroles sundae, was pure heaven for me!!
If i could give 10 stars i would. Will definitely be returning.
Well done to all the staff for making it a great place to go. 👏👏👏
J. T.
First visit to Sheldon Hall, despite living in the area for many years, and it was great. Family party which included our 89 year old mother and we all thoroughly enjoyed it. We had requested a table close to the door and it was perfect. The staff were excellent, both Molly and Chris made us feel welcomed and make it likely that we will return. There is a large choice of food which arrived quickly and was a good standard. Both food and drinks are excellent value for money. I have hesitation in recommending Sheldon Hall if you are considering trying it out.
S. W.
Carvery and menu food was fresh and tasty. Prompt and friendly service from Olivia.
s. g.
Excellent value for money. Polite caring attentive staff, who clearly know what's in the food. Very clean establishment
J. B.
Went to sheldon hall today for my Sunday lunch, which was lovely, good variety of meat and veg, the service was spot on , our waitress was Olivia whom was very pleasant and attentive, I would definitely come again and would recommend it.
C. M.
Great excellent service staff very friendly catered for our traditional company Christmas dinner.great home style cooking nut roast cooked to perfection it was the greatest nut roast ever..home made apple pie.. Check these guys I've been a good few times for business meals great great service. Excellent customer experience cheers guys
d. g.
Lovely meal.. courteous staff... couldn't do enough to make us welcome.. chefs very helpful.. definitely will book again..well done Sheldon Hall.
R. G.
Good beer and wine. We didn't eat but the food I saw looked good
J. W.
I visited sheldon hall with some friends and found the food excellent. The staff very friendly and Stacey our waitress was very helpful and obliging. Nothing was
to much trouble for her. She is a credit to sheldon hall.
M. B.
Good food friendly staff and would deffo go back again
F. C.
Enjoyed a very nice meal at Sheldon Hall, our waitress Stacey was lovely, she was polite and very friendly, nothing was to much trouble, will definitely be going back again soon.
M. P.
Food is always good. The staff are friendly and helpful. They have a great bar as well
D. R.
Used to be a great carvery...
And some staff are still working hard to maintain the standards.
But since the manager has left, seems to have gone downhill.
Hopefully it was a one-off & we will keep testing the waters until we agree its either improved or not..
As for a drinking establishment, run of the mill with regular drinks to offer on tap & no speciality ales etc...
Overall a cheap & cheerful place to grab a quick lunch.
S. W.
The food was really nice, and the service we got from Andrea was very pleasant and friendly. 10/10 would recommend.
b. m.
Had an amazing breakfast with my family, staff were so polite, especially Sianna and Sarah and the prices were great, will definitely be coming again!!
E. D.
Went for breakfast with a friend and my daughter, had nice service from kris on bar and the server Andrea in the restaurant, also it was a lovely breakfast and good banter from the chef Marie. Would recommend.
N. P.
Stacey was our server today she was very good. Always happy to help us and very polite. Thankyou so much
D. T.
Went for a meal at sheldon Hall with my mom and we both realy enjoyed our meal service was realy good and the food was lovely fresh and hot
K. M.
had a lovely sunday carvery our waitress stacey was very accomidating and very polite will definately recommend it to others and we will be coming back
N. B. -. Y.
I stumbled across this place while staying up the street, and found a wonderful breakfast buffet. Enjoyed the conversation with the proprietor, highly recommended, the prices are terrific
P. K.
Always a lovely roast dinner here, lovely warm atmosphere, friendly staff, and the food is great
B. H.
Nice food and lovely wait staff, our waitress Stacy was very friendly and efficient
S. C.
Lovely food. Staff very knowledgeable. Very clean. Greated with smiles.
A. B.
Lovely place for the kids! Great prices and entertainment, Emma was a fantastic host and very helpful x
T. B.
Had a brilliant time food was lovely and fantastic service from Sharna, andrea and Chris well done.
a. s.
Food was amazing and coming from a michelle and butlers brand myself was very impressed and looked after thank you
J. B.
I give Sheldon Hall this first star because the staff is very nice and kind down there also mangers kind too and food is lovely that why I went down tonight . Julieanne benham
H. R.
Loverly meal .plates was not hot but the manager was on the chiefs case I will be back.
K. H.
Excellent customer service (great banter with the staff) and enjoyed the food.
H. S.
Went for a carvery today 27th October and was served by a lovely lady called Sam.
She was very polite and friendly and had wonderful customer service skills.
I know how important this is as I am a retail manager. So well done Sam, and well done Stonehouse on a lovely staff member.
Food was great and had a lovely Carvery
K. N.
Came here today for a carvery and it was lovely. They have a brill set menu 3 courses for £10.99. Thank you Molly and Kris who was working today. Will definitely be returning.
K. V.
I had a lovely time food was very nice thank you to emma and marie great ladys
D. D.
Came for breakfast and I must say it was very nice and fresh sharna was our server and she was fantastic will definitely return
P. C.
Lovely food lovely Staff most helpful went the extra mile...Big shout out to a young man call Rowland for his help
r. s.
i think we caught them on an off night. they were very apologetic and we got free pudding. the meal was a bit rushed and not quite up to usual standards but would still recommend a visit. we like the online booking system.
L. L.
Lovely experience eating here. All covid restrictions were stuck by and everything has been adapted to suit the restrictions and to make things run as smoothly and simply as possible. We requested a table in a quiet area and this was done, exceeding our expectations. Food was lovely and staff were extremely friendly and made us feel welcome. A wasp landed on my leg due to the window being open next to the table we were sat at. Our host, Jamie, did not hesitate to remove the wasp from my leg and safely remove it from the table.
S. C.
The place was really nice steaped in local history the food was excellent and really good value for money. The staff were really helpful and couldn't do enough for us.
L.
Brilliant food as always , had table service from Emma who was excellent and very attentive, thank you 😊
T. 1.
Lovely food well presented too, plenty of choice & good customer service, one of the chefs Sam O did my take away today and it as you can by the picture, absolutely scrumptious there was more than this in the box but I couldn't wait to eat it I definitely recommend this place, plenty of parking as well.
L. R.
Great food and service. The waitress Emma was very friendly and helpful
A. k.
Been there a few times for a carvery always impressed 👌
J. M.
It's nice had a birthday meal and had our own room all night very nice
A. M.
Excellent service food really good, sorry to say place looks tied
C. T.
Visited the other day for lunch and was served by Emma.She was very helpful and kind and I will definitely be visiting again!
H. H.
Visited on Sunday the 25th for a carvery with the family around 4pm and we wasn't disappointed. Although it wasn't majorly busy I think it was more a case of several turning up at the same time which did leave a little queue for the carvery. However, everything was fresh, the meat was tender and the gravy was delicious. Everyone was working really hard! Given the heat and all the recent changes, hats off to all the staff. There were some miserable buggers in the place and well there's no pleasing Everyone.
It's a shame more people aren't quick enough to praise but will jump to complain at the first opportunity. I've been in the trade and I don't miss it one bit! Jamie, Sarah and the young waitresses are a credit to the team. We can't wait to come back.
M. S.
Had a lovely meal today at Sheldon Hall our waitress stacey was so lovely x
m. h.
Emma and Olivia were very attentive and pleasant couldn't fault their customer service thanks girl for a pleasant experience
L. H.
We went as a family of 4 for Sunday carvery. Food was really nice and the serving staff were really friendly. Due to covid restrictions meaning table service only the staff taking orders were slow but it was very busy when we visited. Would definitely return.
M. B.
Lovely meals great service from Stacey will certainly be back in the afternoon thanks
J. W.
If you're a vegetarian they don't do vegetable gravy, so disappointed with that, but overall a pleasant time was had by all. Friendly and helpful staff.
P. K.
Good value. Food was lovely and Stacey was really helpful!
L. W.
A big thank you to Sarah and team for a great evening last night . Couldn’t fault anything , Sarah really helpful and friendly , carvery was excellent ( not skimpy with the meat , like some places we have visited ), good selection of veg . Had the Library which was great — our own space , to celebrate my 70th birthday . We will definately be back 👍🤗
C. D.
Great friendly staff. Lovely place to meet friends and family.
D. M.
Great food and beer and good service from Emma at the bar ****
S. C.
Used the Stonehouse app to order food and drinks to the table. Very easy to use! Ordered a carvery and was prompted by a member of staff when I was allowed to go up (due to Pandemic everything is table service and they are trying to minimise people at the carving deck). Fresh food and fairly quick service. Carver plated up a nice portion and then a staff member took it to the table. Felt very safe inside. Tables nicely spaced out for social distancing.
K. T.
Barmaide got her jugs out for me decent size aswell
X. p. x. y.
Brilliant serving and delicious food 10/10 will come back again
K. L.
Great food great price 99p for a baby bowl.
B. G.
Brilliant service and excellent food and friendly staff. Great for money
p. w.
Visited for breakfast this morning with my friends, it was delicious. Sarah and andrea couldn't of been more helpful
T. D.
Excellent reception on arrival food was excellent nothing to much trouble..disabled friendly and allow assistance dogs ... child friendly .toilets accessible to all needs... Highly recommend for a nice dining experience
m. v.
Food was nice when they remembered you'd ordered it and had to keep going up to ask about it. Pudding they completely forgot and was lukewarm when came out. Server was friendly and polite.
J. W.
Good budget carvery, friendly staff.
K. J.
Catered to 20 of us today and you did a fantastic job of making sure we was all fed together and gave us the room thank you for making family get together so easy 😊 😀
L. L.
Lovely experience eating here. All covid restrictions were stuck by and everything has been adapted to suit the restrictions and to make things run as smoothly and simply as possible. We requested a table in a quiet area and this was done, …
K. e.
Me and my daughter and friend visited here on Sunday and was looked after bye the lovely sarah nothing was a problem and she went the extra mile for us the food was so yummy we cant wait to return thank you so much sarah ❤❤
J. S.
This building deserves better the cheap food it serves
S. R.
Is very nice place
J. W.
Rubi excellent service very polite and always smiling
W. M.
Went for a carvery and food was fine and staff friendly. The issue I now have is you have to pick what food you want on a piece of paper. I like to pick my roasters and stuffing and also what amounts I want. When the carver did it before it was fine, can’t see why it had to change. Won’t be returning until it changes.
K. O.
The best carvery I have had in years
P. D.
We had a room for a family party, food was lovely but a bit chaotic with some meals arriving very late. Anne our waitress was lovely but it was sad to see kitchen staff arguing amongst themselves outside
R. D.
Lovely meal & friendly staff, highly recommended
K. J.
Catered to 20 of us today and you did a fantastic job of making sure we was all fed together and gave us the room thank you for making family get together so easy 😊 😀
G. B.
Excellent service, friendly staff, will definitely be returning again , great value for money
S. S.
Lovely old building. Had Carvery. Meats a little dry. Veg a little over stewed. BUT I did go on one of the hottest days in June 2021. Staff very friendly.
T.
Very nice great parking spaces Great food and nice staff
J. B.
Had a lovely meal with me and my daughter great staff and service.
Our server Jamie was really helpful and on the ball.
Will definitely be back
g. c.
Service is amazing and the staff are amazing too. Great place to go
A. M.
We have visited many times and always left happy. Myself and 2 friends arrived on a day when the 50% discount was on.
We had not booked but the kind gentleman found us a table.
Food ordered but was advised burgers and pizzas are not on the 50%.
So full price was required.
On the starters and the main meals I noticed a massive portion reduction.
Also due to the pub being very busy food was luke warm (not good ).
Is this a change in the chef or is it because it was a 50% day.
Following the poor response extremely different to a positive review
Obviously
No interest in my concerns
D. S.
Good food great value, nice staff
D. C.
Sunday Carvery of a Good Standard.
Enjoyable Experience
s. s.
Went for breakfast,service was great,food lovely and Sarah went above and behond to make our visit great.will deffo be back.well done all at Sheldon hall 👍
S. B.
We visited for breakfast yesterday and it was really nice. There was a few tables in but we were served promptly. Sarah and Andrea were fantastic.
L. C.
Staff pleasant, food was good value for money. Drinks reasonable. Table could have been cleaner (was a bit sticky!) Salad bar was lovely and fresh. Chips from the carvery deck were quite dried up and not at all fresh. Baguette was very nice.
J. W.
Good budget carvery, friendly staff.
J. C. w. D.
Very friendly atmosphere, staff are fantastic. The manager is very approachable and has very good customer service skills. There are family friendly activities on and tribute bands. I would highly recommend this to all ages. We took a child to one of the discos and she really enjoyed it. Food is very good too.
M. J.
Had carvery with my 2 children today, the meat was tender and juicy, plenty of veg to choose from and the gravy was spot on. Shout out to Andrea, george, and Sarah for their super service.!!
D. G.
Lovely food, good value. Staff and nice and helpful. Manager (Mike) does loads to help support the community with fundraising events. Lovely venue
S. B.
Really nice location, lots of seating options and very friendly staff, lots of choice on the menu and deals. There are different seated areas and good for a quite meal. Lots of drinks on offer, the food is pub food, but is fresh and always seems very clean inside.
Only been there a few times and well worth a drink in there. They could update the style but it works. The building is a large manor house, great parking and easy to find. Management seem friendly and helpful.
A. L.
Just enjoyed 😉my Carvery
C. D.
Amazing hosting by young lady called Alex!! Really friendly and welcoming!
K. M.
Food not bad but didn't like the fact you used the same utensils as every other person to get your vets and no-one wearing masks
C. G.
After rereading my uncoplementary review on thursday i have decided i was unfair to be so harsh and would like to apologise it was the drink talking i have now taken it down and re rated the venue with 4 stars
R. R.
Real good food and much improved menu. Service was excellent will use many more times.
P. H.
Visited here yesterday with the family, the food was absolutely delicious. Alex and Sarah was amazing and very helpful. We can't wait to return!
A. L.
Always love visiting here. Staff are always so friendly and helpful. Nothing is too much for them. Food is also always amazing from breakfast through to dinner
M. C.
Carvery was OK. Vegetable need to be turned more often to stop them drying out. Vegetarian roast is just a plate of vegetable s nothing else. Watch the app not the same as the menu.
D. S.
Fantastic carvery. Very friendly. I am a care worker and the manager, Mike, and the whole team always go out of there way to make my clients happy and comfortable.
The turnaround at this Carvery is amazing. It has gone from an avarage restaurant to a great restaurant since the new manager took over.
R. P.
Only my second visit here. Both unfortunately for a funeral wake. Great food and great staff/service on both visits. Current social distancing conditions worked well with the table service. Will try a carvery when conditions allow.
M. C. (.
New management are really turning this pub around.
When we visited for a group breakfast they accommodated all 15 of us and even gave us our own room! The food was great and the price was good, and when we had finished the manager made timeto speak to us personally. He now has lots of things going on like Murder Mystery nights, and Discos to name but a few.
Well worth a visit.
S. G.
Visited today for a carvery and it was absolutely delicious, the service was brilliant. Sarah and Donna who who served our drinks were great.
J. D.
Nice breakfasts. Prompt service
P. T.
Food is hit and miss to be honest. It is often very good; fresh, hot and well prepared. Other days it isn't so good. Service was quite slow also today, just one lad serving. Staff were very pleasant.
Update Jul 2019. Went for a breakfast - great all-you-can-eat fry-up for less than a fiver (plus drinks. And for some reason mushrooms are extra). Was very quiet again when we went but the food was very good, and again the staff were helpful and pleasant. My only niggle is the conveyor toaster couldn't toast between under-done (1st pass) and cremated (2nd pass). It was quite hot inside. Some fans might help.
L. H.
All very helpful and friendly staff, had a nice meal. Ann, thank you for your patience and helpfulness with my special requirements
During my visit.
A. H.
Nice enough. Glad there was a pizza option in addition to the carvery. It came well cooked and with unlimited chips and salad. The salad options were somewhat limited though.
My son also had pizza and the offer of a takeaway box at the end when he couldn't finish was gladly accepted.
A. m.
1st time having breakfast here and was served by a friendly dood called Mike. I asked about vegan sausages and he went above and beyond what I would have expected and told me all the vegan options they do. Even down to the veg on the carvery!
When finished our meals Mike came over to ask how it was but then mentioned all of the charity gigs they do. I'm definitely coming back here!
Also I was served drinks by a lady I think was called Donna who was very friendly and professional
For its location I wasn't expecting this level of care and the knowledge of the product from Mike was amazing!
Well done sheldon hall team as the food was also on point and as a vegan it's usually an after thought but seemed like the time was put into it.
E. R.
The new management here are just what the place needed!
Food and service here for years have been terrible.
Tonight. My husband and I came here for drinks and a bite to eat.... they had no pizza dough, this was only told to us 10 mins after we had paid and ordered.
The new management here are amazing!
Came to our table, admitted fault and told us all about how the are trying to turn the place around!
Let’s hope they stay for a while because they are great people and even better landlords!
We will definitely be back again now we know how good and hard working the management are!!
S. J.
Staff was amazing.
Food was great.
Such a vast amount of food options, very accommodating too. My son who is ADHD and autistic was having a meltdown and they staff was making him smile and wasnt making a issue with his behaviour like other pubs have done with him in the past. We changed the time we was going down as we had a table reserved and this wasnt a issue, cant recommend these guys enough. The staff was so professional and very helpful.
Honestly 5 stars must aren't enough. Well done to all and to the manager your team are amazing you should be very proud.
R. h.
Came here after my moms ashes interment…
Great place food was lovely .
Only thing was not being able to share my bottomless ice cream with my niece which was a shame cause we both left some Thank you
K. P.
Nice pub had drinks in garden
J. S.
This building deserves better the cheap food it serves
J. W.
There was problems with our booking ( phoned booked but not taken down ) however this issue was sorted promptly. One of the waitresses was really help full and great customer service gave her a tip because she was all for the customer. Long wait on the carvery but other then that it was okay all round. Apart from the initial hiccup it was a good day. I did enjoy the food and so did my family.
M. G.
visit this pub quite often, always made to feel welcome by staff, service is brill. family friendly and fun, always a happy and smiling enviroment, food is good. never had a bad meal. lots of choices for both drinks and food and always fresh.
J. K.
Friendly staff , good service
Nice atmosphere , carvery and pizza meals very nice
Will be going again
J. W.
Lovely carvery today for 18 of us. We all enjoyed it. The beef was so tender. Turkey and gammon also nice. Good veggies. The plates were nice and hot. The puddings were very good. The room was lovely and warm. Very good value. We recommend this place.
J. D.
Nice establishment with good staff, would have to say the young girl called Molly is by far the hardest working and best looking member but all the staff are lovely.
B.
Came for food and drink today, our servers were Sarah and yasmin. The food was delicious and the service was impeccable, well done ladies!
J. K.
Great service and great food!!
B. H.
Spent Christmas eve celebrating my hubby's birthday with a large group of family and friends. I want to thank Sarah behind the bar for being so helpful earlier in the day with my decorations. And thank you to Roland for serving everyone so well Thank you to the chef the food was lovely and last thanks to Mike for his part in a lovely party.
J. A. -. N.
Fresh, hot food and very welcoming staff. Couldn’t do enough for us.
Will definately be returning.
T. E.
Excellent food, great staff. We were there for a dog show and discovered this gem.
j. J.
Lovely building and the refurbishment looks fresh and very clean. Small salad bar but all fresh... the carvery meat was excellent but unfortunately all the veg and mash were cold we sent it all back. The sauces and gravey had skins on the top and the peas were dried up. Staff were very polite .
M. G.
I visit here every month with some work friends. We have a disabled friend with us.
The last 2 times we have been the disabled toilet lock is broken i did point this out to a male waiter last month.
Today i pointed out to a female waitress, who said she didn't know it was broken and that she would sort it out.
Otherwise a nice meeting place and easy to get to for us all.
Most times the food is fine
W.
It's such a beautiful location. Its a shame the service is so slow and that they have 4 ale pumps but sell no ale at all (John Smiths isn't real). Still I'll probably go again because of the building, they could make SO MUCH of this place and make the history more of a feature.
N. R.
Decent food and really good price,
Service was quite slow
A. L.
Absolutely fantastic place. Staff were really welcoming. Amazing food and a fantastic atmosphere. Highly recommend. One of the best run pubs I've been in for a long while. 10/10!
B. S.
Hired a room at Stonehouse Sheldon Hall for a baby shower. All staff were lovely and helpful with a special mention to Mike and Roland. Nothing was too much trouble for them and we look forward to using the room for future events and intend to eat there more regularly.
A. N.
Pizzas are very nice if they have the ingredients in to make them. All else is either been out too long by the time we get there (6.30-7pm) and gone dry/stale, or just poorly made. Been four times now for tea, and once for breakfast (its local!) and would only go back for pizza.
Saying that the calzone is really nice!
A. S.
Great food, have eaten here in the past. Excellent breakfast, but don't can't see why you have to pay extra for mushrooms. Staff always pleasant.
L. x.
Great place and only £3.25 for this dinner!
G. H.
Don't like the way you don the food I.e. order a burger they tell you it's ready then you have to wait in line to get the rest of your meal from the carvery ? Very strange way of doing thing we were lucky as it was quite but still had over 30mins wait for 4 mains.
S. R.
This has been my regular pub for years. The staff are always friendly, efficient and helpful. Thanks all
T. H.
Just had 2 pizza and 2 61 deep pints. and a coke basil missing off my pizza. both pizza were cooked to much rock hard . They need to take a bit moor care as won't happen again as won't be going again beer was perfect.... good job tbh . First ever bad meal thare
P. K.
Grate food amazing atmosphere, the manager Mike and his staff are amazing. And the support they provide to community groups via fund raising or just a room for a meeting. All in all its what every community needs
H. L.
Come here every Sunday for drinks, the service is always fantastic and Sarah and Donna are very hospitable and lovely
M. D.
Lovely food, friendly service.
Thank You & Good Luck.
T. B.
Would like to thank all the staff for helping my daughter and myself for my wife birthday surprise. The carvery was lovely and when the staff brought the cake out and all sang happy birthday to my wife (Margaret) was lovely. Once again thank you all very much.
M. B.
Sorry guys not a good impression from the off set as one of the windows on the door to the entrance was broken & the seating in here isn't in the best condition. And the place was lacking over all. Would just expect a slightly better over all condition of somewhere that serves food. I had one drink and left.. Might be one for the locals but just wasn't for me 🙂
K. T.
Carvery was lovely (could of done with being hotter) kids had mac and cheese the sauce was very powdery like eating smash on pasta, ordered dessert they only had one cookie (ordered 2) came over straight away and sorted it out, service was perfect food could of been a bit better, overall alot better than previous management
D. A.
This place is ok to stop by and have something to eat with a friend or partner, but I wouldn't exactly use this place for a proper meal event (birthdays ect.)
The food is ok, but they tend to leave the food too long under the heat and it's all dry. I went there on a Monday months ago at about 2pm and they didn't have any meats!!! The pudding though is great! This place is more for the locals.
c. m.
Staff were absolutely lovely & the customer service was outstanding. The food was great and I had an extremely pleasant afternoon. Will definitely be returning soon.
M. O.
Food was decent however had a nightmare paying for the meal with my giftcard discount included, had to wait 30 mins for the system that failed to come back up but it still didnt work. Management sorted it in the end but kinda put a blemish on a otherwise good meal.
N. M.
Good food here, nice atmosphere.
A. M.
I have been twice lately as it was nice and feel they do some great food at decent prices.. The only thing I would complain about and that I feel let's it down is that the seating could do with a good clean as they have all sorts of marks over them and is off putting.
J. S.
Great looking place, lovely well priced food. Unfortunately some of the staff let it down with their bad language and behaviour toward each other around child guests.
R.
They need to work on their starters and deserts, like adding more salad to the prawn cocktail and not leaving the skin on the custard after microwaving it. Apart from that not a bad makeover.
R. K.
Absolutely lovely Sunday lunch here. The staff were really great, especially Alex, Donna and Sam. Really good value for money and very clean.
L. L.
Came today just for drinks, sarah was helpful enough to explain how things work and Sam who served us our drinks was lovely. Thank you all.
K. R.
A carvery for years, a rebranding to Stonehouse adds a dedicated pizza oven. Still great value, in fact the carvery offers food that can be as good as some 'gastropubs'. Pizzas are good too.
You'd be hard pressed to find much wrong wth what is on offer, at the prices charged. Staff are excellent and there is plenty of room for families and large groups
A. B.
Came for drinks today. The atmosphere was great and the service from Sarah and Donna was spectacular
L. B.
Brilliant food, great service. Mike the manager is very helpful, and nothing is too much trouble to make each visit a great experience.
K. R.
Bar staff was amazing but food temperature didn't seem right. Meat was really dry and handles left on the hot servery was too hot to hold. Food wasn't the best.
K. D.
Food took half an hour to arrive and was made incorrectly. Chicken burger was quite greasy also. However staff were absolutely lovely.
A. H.
The staff are great here and the atmosphere really works, it's perfect for date nights and family meals, there's also a private room you can hire for birthdays etc
G.
Friendly helpful staff. Clean, comfortable place to relax. Food back on.
B. G.
After the renovation. Its looks good. Alot more modern. Havnt tried a pizza yet bit the carver has gone down hill a bit. Gravy was very runny. Mash was very runny and chips was hard. Everything else was great and staff was friendly.
W.
The young lady serving the meat ect was very nice and freindly,great girls
M. B.
Nice family place..food is lovely
P. G.
Just had a fabulous hot breakfast at Sheldon Hall the staff are so welcoming the twins sisters behind the bar make the place very welcoming we will be coming again shortly for afternoon lunch or evening meal like we normally do🌹😁🎉🎊
D. H.
Come here often, the atmosphere is great the staff are always friendly. Sarah and ann are the best : )
J. C.
Great experience, lovely atmosphere, very friendly staff especially Alex good food for money and not so overcrowded and not too noisy in the restaurant area. Will go again
M. R.
We got there 10 mins after they stopped serving food but the waiter kindly asked the kitchen to do us something we got pizza and a burger and both were really nice😊
d. s.
I have never ever had a bad meal hear, food hot, always plentiful and tasty, in my opinion always worth a visit if you are hungry
D. S.
Came for drinks and food today, the service was brilliant and Sarah is fab.
L. G.
Lovely staff very friendly.Came for a meal on my own good selection of meals and pizza's I had the hen party burger very filling well presented,cooked in good time and staff came over to check my meal was nice what I had chosen.Nice staff came over yo chat with me made me feel like a valued guest,i will return good value for money,Well done Sheldon Hall.
j. d.
Great staff Mike was very helpful and Alex made a great coffee and very hot just the way we like it great selection of food and hot what's more to say a great experience had will come again with the family next time. Thank you all.
D. P.
That beer was very nice
S. H.
My friends and I went for our Christmas meal on Thursday 13th of this month every think went well except there was no Turkey on the menu which I think was bad for this time of the month. Thanking you Mrs Healy
j. c.
Great service,great food.will definitely be coming back.
r. r.
Food was amazing the kids and their mom had carvery . I nicked a bit of my partners to taste. And i had pizza ..its homemade and i couldnt of asked for anything better. Amazing building too
D. D.
Well what can i say thank you to all the Staff and management at sheldon hall for making my Husbands Birthday so special we visit you quite a lot the food is first class and the venue is brilliant love our nights out with you thank you for making our nights out so memorable . See you soon
C.
Lovely all you can eat breakfast and a very reasonable price too.
A. J.
Excellent food. Small wait for veggie option. Vegetables cooked well and hot. Roasters brill. Recommended to give a try. Staff were courteous and helpful.
P.
Really friendly food was lovely and the place and location was great will definitely be going back sometime thank you.
K. M.
Always great food. Very friendly staff.
J. O. N.
Not to busy easy to get a table and the food was not to bad
C. W. D.
Drinks are always great, service is fab. Sarah is fantastic.
S. H.
Nice bar, friendly staff, brilliant atmosphere. Had a burger there also I recommend the burgers they are really nice.
Prices are really good especially for drinks, really cheap.
L. R.
Great outdoors great service but no parasol really needed in this weather.
W. P.
Nice little pub, staff are friendly and open to bit of banter and nice food also.. nice place to be, especially on a hot summers day
k. C.
Pizza deal today. Could have ordered 1, as was enough for 2. Would be good if there was separate entrance and exit.
C. L.
Nice place, food looks nice but beer a bit expensive
T. P.
This is a venue worth visiting in both cultural and modern surroundings.
The menu is of good value with a quick and friendly service.
I would recommend anyone to give Sheldon Hall a visit when in the area!!
G. B.
JACKIE Long dark hair and smiley ☺
B. S.
Did my "REGGAE TRIBUTE SHOW" there for the FIRST time!..THE locals made me feel SO welcome!..Management and staff were fantastic too!..GREAT NIGHT it was!..looking forward to playing there again!👍👍👍.(thanx for having us Mike)..
T. H.
The food was fabulous, the staff & management were very welcoming & very helpful
J. E. B.
Thoroughly enjoyed our meals eaten here! Chef Brian we thank you!
R. S.
Had a lovely Christmas lunch with the Daylight Project, SoLO, today at Sheldon Hall.. Sarah and her team were very thoughtful and accommodating, and everyone enjoyed their meal.Thank you!
R. B.
Nice pub and out the way but nothing really stands out from here. Food is okay and drinks are drinks I guess, quite when I went nice little outside area shame they can't use more of the grounds around them.
t. t.
Very quite. Lovely service from staff. I had a small carvery, which was more than enough for me.
c.
Very helpful friendly staff and nice food for price
B. F.
Mistakenly came during a football match. Was loud wherever we sat, the food was adequate but that's all. The toilets were an absolute state
L. D.
Lovely friendly staff and food was. Fabulous
A. s.
Delicious food, friendly atmosphere and a good place to take the kids, occasionally have to wait for the carvery to be refilled but worth the wait
E.
went tonight at peak time ,the Carvery was excellent , crispy roast potatoes ,meat tender vegetables perfect well done to the Chef , staff very approachable and friendly , everywhere clean friendly atmosphere, Sheldon hall is a pleasant place to visit with good grounds and outside seating
A. P.
Not the best, could not cut the meat any thinner, the veg was a bit dried up and only warm, I would not give my cat the beans ,(Yuk)
K. P.
Staff very friendly, enjoyed a lovely carvery . Would definitely go back
M. C. E.
Ordered take away meals staff were so helpful recommended to people to try the take away option really good value for money would definitely do it again
K. Y.
Donna and Sarah are the best, the beer is always lovely and cold. Thanks all
C. E.
It appears that someone has paid attention to a previous review. We now have silicone protection on serving tongs & spoons . Well done
d. H.
Good food, great service as always
j. s.
Food very nice. Staff, helpful and friendly
r. n.
Came for food and drinks today, Mike was very informative and Sarah was excellent and very helpful
P. 3.
Excellent value for money just avoid the carvery towards the end of the day as the food has been out under the heat lamps for quite a while and peas can become like bullets.
G. O.
Friendly staff, food was good, nice atmosphere. My only criticism it a bit hot in there.
R. S.
I can't speak for the carvery but I was there for pizza in a large group and pizza and sides were amazing, and the service was absolutely amazing
d. d.
Good food enjoyable afternoon 😋
G. W.
The food was great the staff were very friendly and helpful the room was nice and it was the right price had a great night
J. G.
Fantastic food in a great historic setting, with friendly attentive staff. May be my new local
S. J.
Staff was amazing.
Food was great.
Such a vast amount of food options, very accommodating too. My son who is ADHD …
M. J.
Had a nice pint and the staff were friendly and great fun. Much better than it used to be.
W. C.
Food can be great value for money. However, at times, availability is poor and food quality can be very lacking.
N. A.
Love having a carvery here with friends for lunch great service great atmosphere
M. F.
Great food today loverly staff
D. C.
Only had a drink. Food looked ok n reasonably priced. Service was ok.
C. E.
It appears that someone has paid attention to a previous review. We now have silicone protection on serving tongs & spoons . Well done
A. M.
I have been twice lately as it was nice and feel they do some great food at decent prices.. The only thing I would complain about and that I feel let's it down is that the seating could do with a good clean as they have all sorts of marks over them and is off putting.
R. E.
Another fantastic Place excellent carvery great value meals excellent variety of drinks fantastic Guinness would definitely recommend
D. C.
Only had a drink. Food looked ok n reasonably priced. Service was ok.
R. L.
Waitress Lisa was very polite and helpful, the chef was very talkative and friendly, great team work, and the food was amazing.
m. e.
Found it to be noisy and a little dated but food made up for it ... Excellent carvery at a good price
G. F.
Good food. Reasonably priced and served quickly. Love the help yourself salad bar.
D. D.
Great service. Staff were very helpful. Great food
L. H.
It is a waste of a venue. Could be really good but it needs sorting out. The beer and wine is not well kept
D. H.
Went there today and I must say I was very surprised at what they have had done it looks very nice and food was lovely fresh
V. N.
Great place, lovely atmosphere and food, definite improvement since new management took over.
P. E.
Brilliant place. Cheap beer. Cracking quiz on a Sunday from the main man Mike. If you're not there, you're square.
R. S.
i had a burger which was so wonderful and tasty. the service was great and the atmosphere was friendly.
E. B.
Lovely food comfortable surroundings We go every week if possible xx
A. K.
Went for a few bevvies today, sarah and Alex were terrific.
W. C.
Food can be great value for money. However, at times, availability is poor and food quality can be very lacking.
M. J.
Had a nice pint and the staff were friendly and great fun. Much better than it used to be.
R. I.
Friendly good ambiance downside is when ordering meal no waitress or waiter service food value for money views lovely
S. C.
Child friendly meals are lovely and very friendly staff just a shame that the ladies toilets smell need to sort them out
S. l.
This place is very hit and miss. I have had decent meals here but also really bad ones
L. G.
had the most wonderful family gathering here, we enjoyed it so much we booked in for the next birthday :)
C. C.
Jordan and alex was the perfect hosts for the pizza party. They all had a wonderful time. Thankyou x
K. G.
Edible roast dinner, even on a horrendous day of rain and leaks of bins and things bless ordered a smaller deal meal asked for larger plate to put it on was told I couldn't have one and I could not put all my veg and mash on it so left things off.
J. H.
It was a lovely carvery and my grandsons birthday meal and everyone was helpful and polite
B. P.
Staff are all great and do their jobs to the best of their ability, food is surprisingly good and very cheap, only problem appears to be a very slight lack of communication between kitchen and bar, for self serve carvery everything is very smooth and easy but ordering meals has, on a couple of rare occasions resulted in slightly botched, mistimed or missed orders
P. A.
Nice place good food and decent selection of drinks just too many children running about the floor
R. T.
Had a very nice meal, good service and the price was right
K. M.
Just been for a wonderful meal hear food fantastic and great vale for money. I will be coming back.
b. w.
Lovely place good food please put half chicken back on menu be in more
S. S.
Nice place to eat food was fresh and hot but the service for the drinks was slow cheap though
J. D.
Nice food, portions vary on staff. Quick service
T. R.
Always good food and cheap staff are lovely
C. N.
Went to breakfast this morning and received great service and had a really tasty breakfast. I recommend.
H. H.
its not bad could be better got to get there at the right time i have been and its been cold but also i have been and had a nice meal
d. C.
Lovely cosy atmosphere. Lovely food too. Excellent refreshing drinks.
v. c.
Lovely food and good service 👌
S. R.
Is very nice place
S. M.
Staff are very friendly especially Donna . Food is brilliant this place has been revamped and is great defo 5*
G. H.
Lovely family meal
P. B.
Nice place to sit and drinks are good but food doesn't seem great
S. H.
Not a place I would go back to.
Service, food and tables could have all been better
N. A.
Love having a carvery here with friends for lunch great service great atmosphere
J. M.
Good place to grab a quick bite and have a few drinks plus the staff are always so happy and friendly!
s. J.
Good laugh good bar staff
J. G.
Good service, very accommodating and lovely food.