Reviews of The Glass House - JD Wetherspoon. (Pub) in Norwich (Norfolk).
The Glass House - JD Wetherspoon
11-13 Wensum St, Norwich NR3 1LA, United Kingdom
Description
Information of The Glass House - JD Wetherspoon, Pub in Norwich (Norfolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of The Glass House - JD Wetherspoon
Sunday
8am–12am
Monday
8am–12am
Tuesday
8am–12am
Wednesday
8am–12am
Thursday
8am–12am
Friday
8am–1am
Saturday
8am–1am
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of The Glass House - JD Wetherspoon
K. H.
Really nice Wetherspoons which surprises me. Staff were really friendly as well, a man serving me my drinks was very chatty and cracking a laugh with me. Didn’t catch his name sadly. Food was served hot, prices very good as well. Will call again definitely. Good friendly atmosphere with the people in there as well.
R. E.
Attended with my wife and 7 year old daughter, used the app for ordering which was a simple process. Drinks arrived first after just a few minutes, waitress was extremely courteous and friendly.
Within 10 minutes, our food arrived and the same lovely waitress asked if we needed any additional condiments.
All of the food was piping hot and tasty.
My only issue was the beer I selected did have a 'taint to it from the start but I decided not to go to the bar as it was only slight but it did become more apparent the more I had and so I did leave some. I mentioned this to staff when our plates were being cleared just for their info, and the staff member apologised, advised she would check the cellar (as this was a new beer on tap) and offered me a replacement (which I was not expecting as I did not deal with this issue sooner myself) so I just asked for a half which was happily supplied.
All in all, a very pleasant experience as I have come to expect from Wetherspoon.
C. M.
Me and my partner love coming here- it’s the Spoons with the best service, quality and waiting times in the city. Today, we witnessed a group harassing a woman outside. Within seconds of us alerting Sherry, a member of staff, to the situation, she had security and a manager on the scene, who managed it professionally and had those people removed from the premises. Sherry was incredible under the circumstances, making us all feel safe and welcome, and deserves a lot of praise.
M. B.
A nice pub with affordable drinks prices.
The menu has recently changed and, due to dietary restrictions, we only have a very limited choice for food. Our problem, not theirs.
The staff were all very pleasant and accommodating.
C. M. W.
A large traditional Wetherspoons, with plenty of outside seating and a rotating selection of real ales.
I've personally found the service friendly and reasonably fast if you order via the app. And the food is decent quality for the price.
There are plenty of vegan or vegetarian options, and you can smoke outside.
At weekends, The Glasshouse gets very hectic. It's cheap booze in the middle of a city. Go figure.
L. M.
Staff helpful, A great place, with a lovely beer garden and nice views
P. J.
Very spacious wetherspoon, staff very friendly and helpful, lovely atmosphere
J.
Much better in the daytime for coffee and lunch. Customer service was fast and polite. Large sized with balcony upstairs. Avoid going late at night when it can get rowdy and unpleasant.
H. L.
My first visit to this Spoons as we usually go to one outside of the city. Very quiet dining area in comparison to my usual rowdy noisy experience. Pleasant attentive staff, fast food delivery. You know what to expect with Wetherspoons food with only very slight variations, depending on whose cooking. Was dissapointed that the skinny chicken seems to have disappeared from the menu. I've eaten that same dish for several years and now it's gone. This time I had to settle for something I didn't like much, hence only 4 stars. If it ain't broke, it don't need fixing Wetherspoons! However, it redeemed itself with a very nice apple crumble which seemed better in this branch.
The sticky tables I know is an issue for some. It's the anti bac spray used on the tables, not sludge left by former diners.
Having said that, ordering online is easy and convenient. Download the app.
Didn't try out the toilets in this branch so can't make any comments on this aspect.
J. C.
Love this place good food and good value.
Not so good today. App not working.
How is one person supposed to order at the bar and know what table is going to be empty when you get there?