Reviews of Centrick - Building & Estate Management. (Real Estate Agency) in Birmingham (West Midlands).
Centrick - Building & Estate Management
The Exchange, 19 Newhall St, Birmingham B3 3PJ, United Kingdom
Description
Information of Centrick - Building & Estate Management, Real estate agency in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Centrick - Building & Estate Management
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–5pm
Reviews of Centrick - Building & Estate Management
A. R.
I used centrick when I had rented a flat in Digbeth for 2 years. Very responsive and very friendly staff. Price wise they're reasonable. For what you pay, they do maintain the building well and its surroundings.
The new office just across the road from the old one is very fancy. Old building but done up to very modern standard. I really do like the led lights.
L. P.
Excellent service from Stephanie Jones our tenancy manager and contractor WPG when we had our washer/dryer break down just before Christmas. They were proactive, helpful and very efficient in sorting out our issue and I’m very pleased with the service. Keep up the good work!
S. C.
I can’t speak highly enough of how committed they are to ensuring their tenants are taken care of. I recently dealt with Stephanie Jones in the Nottingham office - who was polite, considerate and extremely helpful. Thank you Steph
A. R.
Brilliant service from Charlotte and James who found myself a tenant within a week and took care of everything! The communication was helpful and informative throughout the pre-tenancy checks with the new tenants picking up the keys this Friday. You're both a credit to Centrick - thank you so much
A. K.
I had a great experience with Stella from Centrick from beginning to end of purchasing my first property. Although there were solicitor delays, Stella took the time to keep me informed throughout the process and to chase where she could. She made sure I was up to speed with everything I needed to know and I will certainly recommend Centrick to friends. Thank you!
J. K.
I must say I do not usually write reviews online but I felt like it is my duty this time due to support I have received.
Stella was extremely responsive, supportive and professional throughout the whole process and I am quite sure the things would not go so smooth without her help. Absolutely amazing service and quality, I will recommend in the future.
E. T.
We used Centrick during the process of buying a new build property. Our agent Stella was extremely responsive and supportive during the whole process. Very friendly and accommodating too. We did not buy said property in the end, however, we will definitely use Centrick in future and would recommend.
C. K.
Thanks to Stella Xydias for showing me around multiple apartment plots at Equipoint to help me decide my first ever home. She was super friendly, kind and most importantly honest with what she thought about the apartment building. I wanted to view a second time (just to be sure) but unfortunately Stella was unavailable, however she managed to organise a viewing with her colleage Christiana Plati and Christiana was so responsive, helpful and pleased to answer any questions I had. Thanks to these two at Centrick Property I feel at ease and even more excited to move in to my own apartment!
k. c.
Made an enquiry, had a very quick response from Sue Gould who arranged a speedy viewing. Offer accepted, Heads of terms drafted and circulated almost instantly which lead to a extremely quick completion. Nowadays everyone tends to hide behind Covid and work from home excuses except Sue who was always available directly and gave each and every call priority and immediate attention. Definitely impressed and would happily recommend this firm. 👌🏻
C. T.
I worked with Centrick and specifically Sue Gould on the sale of a property. I was really impressed with her proactiveness and how she chased things even out of hours to ensure a sale happened. Shes a credit to the company
A. C.
Thank you so much to Stella at Centrick. When I first made the enquiry, I wasn’t sure the apartment we have just completed on would even be suitable for us but Stella was so lovely and advised I went to see the apartment in person.
We loved the place and Stella was so helpful every step of the way. The development had its delays due to the current situation, but Stella was always reachable and really helped make the situation more manageable!
We completed on our first apartment last week and are over the moon and thank Stella for all of her help along the way!
J. J.
Purchased a new build property through Centrick. Stella was the sales agent I dealt with. She was very professional and responded to all of my many queries in a timely manner. Would definitely recommend Centrick/Stella to prospective home buyers.
Y. A.
Lara White is the property manager of the flat that I currently rent and she is always very prompt and cooperative in dealing with any issues that I address to her. Very professional and cooperative thank you Lara !
E. R.
Stella has been really helpful assisting me with the purchase of my first apartment. She has kept me up to date at all stages during the process and is always on hand to help with any questions and queries I have. She is really responsive to emails and put my mind at ease through every stage. I would really recommend purchasing through Centrick.
A. K.
Stella has been fantastic throughout the process of buying my new home. From the moment she showed me round, Stella has been my first contact if I have any queries, and she's always chased people to find the answers and keep me updated. She's been a joy and I would highly recommend her as an Estate Agent.
M. L.
I’ve recently been dealing with Stella for the purchase of my property. She’s been head and shoulders above any other Estate Agent I’ve dealt with. Responsive, helpful and patient/understanding when required. Would highly recommend her, has been excellent from the initial viewing and still is post purchase.
E. C.
Stella was very informative during the process of my apartment purchase. I never felt like I was bothering her at all. Courteous and help at all times. I would thoroughly Recommend Stella and Centrick Property for your property purchase your won’t be disappointed.
L. F.
We were shown around potential properties by Kristina who was very knowledgeable and had all the answers we needed when asked.
Stella then took over and was super nice! We weren’t able to complete our purchase due to mortgage issues but she was very understanding and very helpful throughout the process.
Would 100% go back to her if I was purchasing any of there listings in the future.
A. M.
Centrick and our contact, Stella have been extremely professional and helpful. They have done all they could to get us into our dream property. We could not say anything negative at all. We recommend using them if you can.
V. K.
Stella Xydias from Centrick was helping me through the entire process. She was responsive to queries and professional throughout and made suggestions which were helpful. It has been a pleasure communicating with her despite some setbacks.
Thanks Stella! Keep up the great work
A. Q.
Brilliant support and customer service. My contact Stella has always been approachable, contactable and ready to help chase things for me - and also to help guide me through the process of buying my first home. Would recommend them for anyone looking to get on the housing ladder.
A. -. M. U.
Stella Xydias has been instrumental for our new home. We now live in a house we were only just curios to see and we were on our way to close a deal with another house. She made us to rethink and reconsider our options. We now very grateful for her help. She was also very instrumental during the purchasing process. Professional and responsive service.
P. W.
I was about to get into a contract with them, however due to one of their colleagues inactive approach I was unable to proceed and had to renew my tenancy elsewhere. While I spoke to them about getting a refund on my holding deposit that too took sometime for them to get back to me, but Yasmin Hall who is another employee there got involved in my case and helped me with a resolution within 2 days, and I received my refund soon after.
So thank you Yasmin for your service and help.
G. A.
Excellent service from centrik. Christiana has been particularly helpful throughout our moving process, she was always on hand whenever we needed and easy to contact. Thank you!
A. P.
Purchased a new build apartment through Centrick and dealt with both Stella and Christiana. Both very professional and kept me up to date throughout the process so very happy with the service and support!
s. g.
I got into contact with Shane when another car had been persistently parking in my car parking space for over a month. Shane dealt with the problem quickly and 2 days after I reported it the car had been removed appropriately. Really appreciate the efficient management, just wish I'd emailed sooner and not left it so long! Thanks for great service :)
J. H.
Stella was excellent and helped us to overcome problems along the way to get our purchase over the line. She was very pro-active but not intrusive. Very happy to recommend.
A. R.
We. had absolute faith in George and his team, they managed to drive the deal at a time when the current climate is extremely volatile. We would have no hesitation in using them again and would definitely recommend them to anyone needing this service in the future.
A. W.
I bought some investment flats in Coventry last year and Centrick have been involved in every aspect since then - they re-let them quickly when one comes vacant, the management is seamless, the rent comes in well and if a tenant gets behind on the rent they are on to it straight away working out a payment plan. They also look after little maintenance jobs as well which is great as it takes away all the stress from me! Hopefully the tenants are happy as well as the flats are much better than they were when I bought them and they know where to call if they have any problems.
All in all a great service, thanks guys!
Alex
A. S.
Sue Gould was very helpful to my wife Mrs Radhiya Sonde get the property. She maintain her professionalism all the time in her responses. She was very good in responses with a positive attitude. I wish her good luck for her future endeavours. Thanks. Mrs Radhiya
L. P.
I have been super impressed with the responsive and thorough job that Centrick have done. Christiana and her colleagues have been on hand to answer all questions and been supportive through the entire process. Arguably above what you would normally expect from an agent.
A. J.
Marketing our five apartments in this Chapel Conversion during Covid restrictions was always going to be challenging. From initial marketing through to completion of all five sales Stella has been helpful, knowledgeable and extremely patient especially under pressure. Congratulations to the Centrick Team. We're looking forward to working with them again soon.
J. L.
While searching for a flat to rent, I dealt with three agencies. My experience with Centrick was way better. This good experience was not only due to the good interaction with the agent and the staff of the firm, but also due to the nice flat I found thanks to them.
My recommendation goes, especially, for Tracy Lu. Tracy helped me negotiate a better price for the flat (great location, nice furniture, etc), and helped me save 200 pounds :)
The process of the signature of the contract was swift and easy. Very kind people work in Centrick. Totally recommended.
z. a.
Spoke to Elaine at Centrick, lovely lady who genuinely wanted to help me relocate. A refreshing change to other agents I have spoken to recently. Would absolutely recommend
C. B.
From the moment we first made contact with Megan and the team at Centrick, we have been enormously impressed. They have been open and honest about all of their terms of service and associated costs, which these days is very rare, and responded quickly and professionally to all of our queries, no matter how many times we needed to contact them.
They provided superb advice, and have been very flexible to our needs.
Marketing the property to having tenants in place took less than 14 days, which is remarkable seeing as other agents struggled to get us a single viewing within this time frame. Centrick managed to offer us at least one viewing per day, with several in waiting after the first firm reservation was put in place. We even ended up having a choice of prospective tenants.
I cannot praise the team enough, and have every confidence that they will continue this excellent service throughout their time managing the tenancy.
Highly recommended.
S. G.
Shane has been super helpful in assisting me with my move to a Centrick property. I had an unfortunate personal incident but he helped to ensure that I was able to get what I needed and was very understanding. I am very happy with the service I have received and really grateful to Shane for helping me.
S. H.
We have recently become tenants through Centrick and I have to say I've found them to be the most friendly helpful and efficient agents I have ever dealt with. Upon moving in I reported several very minor problems with the property and the maintenance team had them all sorted within two days. We have never had that kind of brilliant service from anyone else. Thank you Centrick especially Sarah in the nation wide team and Andy in maintenance.
J. D.
I have been working with Centrick for the past 2 years and have found them to be a highly professional management company. Having worked closely with Sam Deffley and Shane Findler from the property integration team I have seen first hand their attention to detail and commitment to providing the best possible service for all the properties that Centrick manage. We have also worked with a number of other property managers who also have this same passion for providing the best customer experience possible.
x. h. q.
As a investor, it's a pleasure and enjoyment to deal with Centrick Property, the agent were helpful ,friendly and provided high quality service. Especially Tracy Lu, the lovely lady, she has been extremely professional and efficient in her dealings with me. It's very important for an investor to get the right and accurate imformations of the property from the agent, Tracy did all her best to advised and worked extremely hard to find me the right property according to my requirements,. At all times she was polite, positive and always responded to emails very promptly. On the paperwork side, the documentation was explained and prepared thoroughly.
Overall Centrick Property's client service is excellent but I should specifically mention Tracy Lu, with whom I dealt the most, and who was always willing to provide any help she could, and made moving for me, which can sometimes be a hassle, a nice and stress-free experience.I will highly recommend Centrick Property to all my friends.
K. A.
Centrick have been managing my property close to 2 years . I used to have Accord manage it previously for over 5 years but shifted after they lost their personalized approach and it was never possible to get in touch with my property manager or get answers to my emails in a timely manner since I live abroad. Centrick on the other had have been fantastic, I have never visited their office and only spoken to them once on the phone in over 2 years, they have found good new tenants within a week of the previous and do email me with any maintenance issues right away and handle everything . I wish I had shifted from Accord much earlier . Kathryn has been fantastic and has done a great job!
Dr Kiran Anna
Syracuse
U.S.A
D. C.
I had a number of queries relating to a recent transfer of ownership between two freeholders which resulted in some extra charges. I was fortunate to have been put through to "Chelsea Kinnear" at Centrick Estate Management who I found to be exceptionally professional and courteous in dealing with my queries and overall very impressed by her can-do attitude and willingness to ensure my questions were answered. Very impressive customer service - thank you!
V. S.
I would happily recommend "Tom Hayden" and "Kathryn James" from Centric Properties in Birmingham office to anyone looking to rent a property. They immediately acted upon my request and I have moved into nice apartment in less than 2 weeks’ time. Both responded in a friendly, helpful and professional manner. They made the viewing and tenant on-boarding processes as stress-free. Many thanks for your support!
m. b.
I have had many dealings with Centrick Property Management and their dedicated team of employees over the last 4-5 years and on all occasions have found them to be professional and committed to customer service and quality with an eye for detail second to none. Their warm and friendly attitude makes liaising with them a pleasure on all occasions. I would have no hesitation in recommending them to anyone looking for lettings and sales.
b.
Most of the people never get back to you or say they'll sort something but you never hear from them again. Major security risks in our building remain undressed for months on end. The only exception to the company is Lara White; 5 stars for her! She responds immediately and sorts your problems straight away even though she is busy. Even sends comformation emails to say when things have been sorted and makes sure you're happy etc. Seems like she's running the place single handedly as everyone else I've encountered has been useless. Would've been 1-2 star review if not for her.
G. G.
Having been an owner/occupier of an apartment in Metropolitan Lofts, Dudley since 2007, I have been particularly concerned about the quality of management services after experiencing less than satisfactory service from previous management companies.
Since taking on the contract for Metropolitan Lofts in 2009, Centrick have been consistently professional and efficient in regard to responses to day to day concerns and have worked closely with the residents committee to ensure that the development runs smoothly and problem free.
We are satisfied that Centrick are providing us with the best levels of service and long may it continue.
N. N.
Absolutely brilliant service throughout purchasing my first home. Stella has gone over and above and made this whole experience very simple and worthwhile!
K. H. h.
I've Just sold My Apartment through Centrick Property and I have to say how impressed I have been with their service!
There is one individual that has worked tiresly to ensure that my sale was completed to the highest standard! Thank you Harry! I really couldn't fault his hard work and when needed determination!
I highly recommend Centrick Property if you're looking around for an agent!
P. S.
I had a couple of intensive days looking for an apartment in Birmingham. One of the estate agents I dealt with was Centrick. The person who showed me properties was Harry Coughlin and he was excellent. Not only was he knowledgeable about the properties he promptly followed up on all the questions I had and resolved all of them quickly and efficiently.
Excellent customer service from Harry and to be frank, a much better standard than the other estate agents I came across.
C. C.
Having looked high and low for a suitable apartment in the city center, we were delighted when Tracy showed us the beautiful flat that we now live in. Tracy was very friendly and professional which made the whole process of moving home that much easier. The service from Centrick has been excellent, we moved in smoothly with no fuss - would definitely recommend.
Z. S.
I had many experience with property agents in Birmingham before I contacted with Tracy Lu from Centrick. While the best one I have ever had is from Tracy. She knew everthing I needed and deal with my purchasing very seriously as her own issue. She is always nice to everyone and willing to provide any help we need.I will definitely recommend Centrick and Tracy to my friends! Thanks again~
S. L.
It is the second time to deal with Centrick, I had a very nice experience. Brilliant client service and nice staff, Special thank to Tracy Lu, very nice, friendly and professional lady, she have made very thing sooth and easy. She have solved all my concerns, negotiate with my landlord and give me lots helpful advice. verrrrrry brilliant lady. Definitely will recommend Centrick to all my friends. Thanks Tracy Lu and everyone.
j. b.
Very professional with their service: They do have humane touch to their services!! They understand the needs and priorities of the tenants, treat tenant's emergency as their emergency. When I moved into property, hot water was not there. It was arranged to be fixed within 24 hours.
They stick with innovation: It was difficult to arrange viewings due to Covid19 crisis. However, Centric Properties sticked with innovation and published detailed videos on youtube. Videos were _WYSIWYG_ (What You See Is What You Get). No hiding or cheating.
Business Continuity: Perhaps they were the only letting company which did not stop working during covid19, at the same not breaking any government guidelines. Handover of keys 🔑 was handled safely.
Responsiveness: Overall all the support is provided to tenant in time. However Lara White is an employee worth mentioning, who always goes extra mile. 👍🏼👍🏼
Verdict: *Definitely recommended for others.* :☺️☺️
-
One suggestion to company: You have too many teams managing different aspects of property independently. It would be good to have SPOC (Single Point of Contact) assigned for each customer. I've seen many companies also refer it as "Personal Relationship Manager" or something on the similar lines. That would help to build more trust in long term. :) .
g. l.
The best estate agency in Birmingham. They manage most of our portfolio and are always willing to show us flats on short notice.
I have been dealing with Richard, Andy, David and Sarah all of whom are great and very easy to deal with.
A fantastic team who are always willing to help!
C. D.
I had been looking for a place for over 2 weeks having just moved to England. I dealt with a few other letting agencies, and they did not meet my expectations. Searching all over the internet, I finally found Centrick Property. Once I viewed the place I was interested in, Matt tried his best to get me in during that same week, in which he did. I'm grateful for that, and if anyone is looking for a great place to stay, prompt service, and professionalism, then look no further than Centrick Property.
M. G.
We were looking for an apartment few days ago. We passed by Centrick and came in to have a try after visiting many other agents. They hold many great apartments and we found our ideal one. We are in charged by a gentleman named Matt who is a very nice guy and with patience. But because of the language barrier a Chinese young lady named Tracy came for help. She is very friendly, helpful and with patience as well (we were a little bit pushing). Now we are packing up and looking forward to moving in the new apartment. Thanks a lot!!!
G. Z.
Searching for a flat to rent could be stressful especially when you dealing with different agencies. When I rang Centrick to arrange viewing I received great service. I have been dealing with Harry and Sarah – very helping and supportive team. Highly recommend.
J. W.
Stella was extremely helpful from the first viewing to after completion. She was friendly, knowledgeable, responsive and efficient.
K. M.
I have been a tenant with centrick property for a few years now and have never had a bad experience with them. I have a great rapport with many of the employees within centrick especially Grit Lorenz. Since renewing my contract with centrick she has been a positive model within the team and a great person to approach when needed. Very efficient with emails and phone calls. If I were too experience any bad situations (which I hope I wont) I am 100% sure she will be supportive throughout, so thank you very much Grit and to all the centrick property employees.
M. P.
Would strongly recommend George and Sue who in difficult circumstances let my offices. They were efficient, charming and responsive. Well done and thank you.
J. M.
My wife and I recently sold our apartment with Centrick. The service provided by Laura Christmas was excellent; she was conscientious and proactive when arranging viewings, and provided prompt constructive feedback. Once we accepted an offer, Laura managed the sale process and helped to ensure it ran very smoothly. Many thanks
L. M.
Centrick have rented two apartments in central birmingham for me now both within the first few days, very good professional service - exceeding my expectations.
Sarah, Anil and Aaron in the lettings team and Hayley in the management team have all provided a great all round service - would highly recommend.
P. R.
We have been working with Centrick for a number years delivering a range of fire safety and electrical solutions. The property management team offer an excellent service and they always go the extra mile for their clients.
M. T.
Our recommendations are for Tracy Lu who went out of her way to find our apartment. We are most impressed with her professionalism and customer focus. Not only was she knowledgeable about the area, she was also up to date the latest properties that are available even before they were listed. It was because of this awareness and her sensitivity to the time urgency that she took her personal time to ensure that we are able to get a hold of the apartment that we wanted. Thanks Tracy.
A. S.
Well we have had our issues with Centrick but needless to say who doesn’t, the most important issue for me is how they turn things around when they do go wrong - yes they put things right ! It may not always be the answer you want to hear but it’s the honest answer - recently we have a new account manager called Lizzie really impressed with her response times - attention to detail and most important communication. A real asset to Centrick !!! Thank you
N. H.
I am new to Birmingham, fresh out of university. I am glad that I found Centrick through a friend because they really saved me from a lot of anxiety of looking for a flat in a new city. The staff are friendly and very helpful. They are very clear with their fees and quick with their service. I will use their service again.
M. C.
Sarah has been very helpful giving us good advice before we put our one bedroom apartment on the rental market this month. This meant that we got some work done, added some bits of furniture and it was in much better shape when she came back to take photos. As a result we got lots of viewings very rapidly and a rental offer within a couple of days of the ad being up on the websites.
We are living abroad so now hope that things run smoothly with the new tenant!
S. A.
I have had various dealings with Centrick Property recently and on each occasion have found them to be efficient and professional at all levels from Management right through to the team of dedicated employees. They are a warm and friendly company with service and quality that is second to none. I would have no hesitation in recommending them to anyone.
S. W.
I find Centrick Property to be well organised and very efficient. Most recently Kathryn Benson has responded to a number of service issues that required attention and her response was on the same day.
J. H.
I am currently in the process of renting an apartment through Centrick. From my initial viewing with these estate agents, it was evident that they are a very professional and well-organised company.My lettings agent Anil has been extremely helpful through the process so far and has gone the extra mile to help me secure the perfect property. I would definitely recommend using Centrick over any other lettings agent in Birmingham!
C. C.
I had been searching for an apartment for ages and equally dealt with a couple of other agencies. finally, I found a very lovely apartment through Centrick, but unfortunately it was taken but they immediately found another apartment that was even better for me. the staff too are very lovely.
H. H.
Can’t thank Chelsea Kinnear enough for all her support and guidance with regards to a number of developments in Liverpool, always super supportive, knowledgeable and helpful. Nothing is ever too much to ask. I’d have been lost the past few months without her assistance!! Always a pleasure to deal with x
魏.
This is the first time to rent a studio in Birmingham and at the beginning, I still feel a little nervous to find a new place. However, when I met with Mr. David, he give a visit with a perfect studio to me, I feel a little relief. And Miss Sherry give me a patient explain about house information and contract. I think they are showing me their professional skill to a custom. Thank you, guys! Thank you for helping me in this time.
A. D.
Good Agent, I rent my apartment from my home country and just using e-mail and telephone, contacted with one of their staff named Tracy. Easy to rent. And when I have problems, just call the Service department, it really helps.
Good location, safety, very satisfy
M. S.
I have dealt with Centrick Property over the last two years specifically with David Hanford and Laura Christmas. I have bought a number of properties through them and are managing my portfolio. I received an excellent professional service.I will highly recommend them.
Manjit Singh
I. A.
Centrick are definitely one of the most professional yet personable letting agents I have dealt with thus far. Right from the initial telephone enquiry, viewing and during the application stage Anil Das did an amazing job making the entire process quick and easy enabling me to secure a property that was in budget, meeting my commuting and spatial requirements. The entire process was seamless and organised. I would definitely recommend the service to anyone looking for a quality letting agent.
l. d.
Been letting out my property for over 4 years and Centrick have always been able to get a high quality tenant very promptly. Would highly recommend using Centrick as all staff are very knowledgeable and professional, in particular I have found Sarah and Dave very helpful.
B. A.
It is indeed my pleasure working with Centrick Property , a team of professional and nice people such as Oliver, Phil, Griz, Kate, Richard (to name just a few) are always ready for help. Client centric, service centric as well as market centric seem their business motto, I wish Centrick every success in property market.
P. M.
Excellent service from Centrick Property. My partner and I recently rented an apartment and were surprised from how well they treat us and how well organised they were. Many thanks to Chelsea Vickers for answering all our questions and for being there for everything we wanted. Thank you very much Panos and Katerina.
J.
Sales and Lettings are a cert 5* - Rhianna Shakespeare took the time over a period of a month to make sure we were settled into the flat with an extra set of keys and was at hand to answer any queries we had.
Maintenance are 3* - Things do get replaced eventually, such as taps but not like-for-like, a hangrohe tap gets replaced with a Wilko one etc. I still think you won't get better in Birmingham though.
Overall - recommend Centrick - they won't leave you abandoned as some agents have done in the past!
S. S.
Hi ! Some comments to thanks and appreciate Ms Hayley White of your lettings maintenance staff that work for your Birmingham office .When I had rented the property from centrick , had few maintenance issues that kept cropping up , However , Hayley helped me through and through to sort out all the issues to my satisfaction with her rigorous follow up with landlady and other maintenance team . Outstanding efforts to keep tenants happy . Thanks a ton Hayley . Hope to get continuous prompt support from you in future .- Tenant
L. B.
It is always a pleasure working with Richard Storer. He is very professional and is always happy to help. Richard always has a friendly approach and whenever I have a query, he always returns my messages and resolves them promptly. He likes to make sure everything is running smoothly and is proactive is his approach to managing the properties he looks after. Keep up the good work Rich!
H. S.
Received awesome Service and support from Centrick. Entire staff is very helping and supportive. I didn't felt any hassle contacting them and getting things sorted.
Highly recommend.
Thanks a lot Centrick
j. s.
26/03/13 Estate management
I live on a small estate of 12 propertys and it was felt by some of the residents that we should see if we could get a better price for our estate management services.
After not much interest from various agents Centrick property came along , i met a man called James who told me he would be interested in quoting for the work . He returned some weeks later as we were still tied in to our previous managers.
He called a meeting of all the residents and told us that we had been grossly over charged and offered a saving that amounted to app £595 per year per person .
what more can i say , well just this :-
Value for money 10/10 we have had on average one visit per month since takeover
Friendly staff 10/10
Contactable 24/7 10/10
Response 10/10 even on a Sunday morning at 08.30
Professionalism 10/10 left our previous supplier at the post
Our personel manager Rani 10/10
Our maintenance team sarah and leigh 10/10
By the way i found out that the man called James is the founder of Centrick Property and looks after over £300 million pounds worth of property ..
HOWS THAT FOR SERVICE
S. L.
I have been renting for 2 months in Birmingham The Cube with Centrick and so far I have appreciated the professionalism and diligence of the team. Special mention to Andy Love who has resolved a mattress issue that I had, quite speedily !
Б. С.
The best customer service that I have recieved from any company and any worker ever. The kindest and very quick response from the lovely Lara White. As long as I send an email with a question one minute later I had a response that was answering it with every detail. Thank you, thank you!
K. P.
I have been dealing with Stella in the homes department, who was contacting me about a property we are trying to buy, after months of it being stalled we saw a complete change in movement forward, Stella has been extremely professional, really supportive of our situation, wasn’t judgmental about any confusion we may have had and ultimately the only person I would deal with, Stella has gone above the normal to make sure we are happy with what we are buying and has been chasing all the parties involved with a purchase of our property for us, if I was buying another property, I would still want Stella to see it through, I would highly recommend Stella to anyone,
A. A. A.
I was searching for a nice apartment in the city centre but i didn't find a nice one , but i came to Centrick Property and i found a nice apartments in the city centre.A young lady named Tracy was really helpful in finding the perfect apartment for me and she is really friendly. As i recommend her to some of my friends and they were happy with her help.
K. M.
What can I say?, excellent service! every promise, was delivered before time. They communicated throughout (which is a rarity these days) and we knew exactly what was happening at all stages. Would thoroughly recommend Megan and her team.
D. C.
First class service, any problems or questions always answered promptly. Shane Findler is a credit to the team.
R. W.
I was looking for a studio few days ago; one of my friends suggests me to go to Centrick property.
Excellent service with Tracy, she is very friendly, helpful and with patience as well, happy to dealt with her.
k. c.
Centrick helped us in the recent sale of our flat. All of the team, especially Andy and Richard, were extremely helpful and I would recommend Centrick to anybody looking to sell or let a property. Thanks again!
s. s.
Spoke with Shane and he addressed all of my concerns in moments. He said he would call back and actually did with everything I needed. I email him again the following morning with further issues and he sorted them immediately. Followed through every time.
j. c.
We are centrick property's loyal customers, use their service every year,especially a big thank you to a young lady called Tracy, she was very helpful and professional,gave us lots of advices in letting a property and tried to make things easier for us. Strongly recommend.
S. C.
I have been very impressed with the speed and efficiency of Kal Ahmed on accounts service. She's very courteous and a credit to your company.
B. C.
I have dealt with Centrick for a number of years regarding rental properties in Birmingham City Centre. Service and communication has always been of the highest standard and the staff are always keen to help.
G. P.
Some of the best customer service I've ever experienced. I highly recommend the team in Solihull and would recommend anyone to buy or rent a property from them. Thanks for all of your help and support over the last year!
V. R.
Shout out to Lara and Charlotte for being very professional and responsive in getting my issues sorted out during my tenancy. Keep up the good work, really appreciate it!
E. G.
overall, our experience with centrick has been good. the only problem is i moved in and the toilet doesnt flush. minor issue that will hopefully be fixed today.
B. S.
I have purchased my property through Centrick property. Excellent services from Tracy Lu. I am definitely looking to invest more properties from her in the future. Bowen
Y. P.
This is my first time using centrick property as my agency, they are pretty good.
Tracy is a very nice, patience, and professional lady, I would highly recommend this company
E. R.
Lara White has been particularly helpful to me when arranging the end of my lease, making a stressful house move much smoother - thanks!
M. W.
I have dealt with Centrick twice, this company help me to find the ideal property, a professional
estate management service, especially a young lady named Tracy Lu who is very nice, she is
friendly, helpful and responsible, she listened to what we said and care of our individual needs, I
was grateful to her for the service provided.
M. A.
Very happy with the way the transfer has been handled by Centrick. Nothing was too much trouble.
R. M.
Fantastic! Very prompt at replying to any emails and always willing to help in any way. Tom Hayden was a very helpful, professional and polite . Very professional outfit.
R. P.
Received amazing service throughout my tendency over the past year - In particular focus to Tori Robinson - always helpful and friendly!
J. M.
Currently in the process of relocating and Charlotte was very helpful in the stages of finding the right property.
D. B.
Kathryn was very helpful in responding to our request. The outside lights were out and were fixed straight away. Thank you Kathryn.
N. I.
Great experience with Centrick Property all round. Quick and professional service, friendly and helpful staff. Special thanks to Chelsea Vickers for all her help.
D. R.
Very helpful, professional and non intrusive property agency who are always on hand when necessary.
Would recommend Centrick Property to anybody looking to rent.
M. X.
Very good service, I had some issues in our property and Hayley White helped us to solve the issues really efficiently. Thanks for the help and I recommend to use this company's services!
j. l.
Centrick property is great. I find a nice apartment through and i like it very much.Tracy is very nice and her service is good.
W. B.
Fabulous customer service from Christiana at Centrik. 5 stars
J. S.
Lara always answers back to my emails very quickly! Good service... Great team 😊
M. C.
Lara White very efficiently dealt with a recalcitrant utility company on my behalf. Great service
E. L. P.
Great customer service experience from Lara. Very responsive and managed to sort my query in a very thoughtful way. Thanks
E. K.
Very professional agents, would definitely use again. Tom Hayden was very helpful and answered all queries.
D. C.
Service was excellent and Tom Hayden knew his stuff. Brilliant job and got exactly what I was looking for.
R. R.
Lara - very responsive and gives good, realistic, commercial advice.
G. S.
Easy to work with and made the whole process of moving seemless. Would recomend the service Tom and the rest of the team provide!
K. 0.
Lara white was a great help in responding to my emails!
d. s.
I am really happy with the quick responses from Lara & rent team
J. C.
Wish all lettings agents were like these guys. Great service and great apartments!
R. C.
Lara is great at responding and actioning things on time.
h. 4.
Martyn was very helpful and knowledgeable
C. S.
Christiana has been great in the purchase of my property!
R. A.
Love them
N. K.
Received excellent client service from Ryan Daly, strongly recommend the agency!
L. J.
Excellent customer service. Always really accessible and prompt with replys and away really friendly. Truly world class service
O. K.
Worked with Christiana from the Birmingham branch and was great start to finish
K. C.
Brilliant service. Staff are professional, polite and extremely helpful. A very satisfied customer.
V. B.
Excellent service. Lee Pemberton offers fantastic service, prompt and efficient, many thanks
d. d.
Excellent service always get a quick response from Lara
R. B.
Fantastic help, understanding and excellent customer service from Katherine Kellard today. Thank You.
W. Y.
a very nice girl, giving a significant number of suggestions and always smiling.
N. C.
Very happy with the service, and the flexibility to solve a minor issue.
R. M.
CENTRICK are just Completely AWESOME in every way
P. H.
Really helpfull and with fast service!
L. H.
Shoutout to tenancy managers Kiran and Precious at the Birmingham office who handled my many queries professionally, politely and quickly.
М. М.
S. M.
D. B.
M. M.
p. m.
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T. G.
J. G.