Reviews of Connells Estate Agents. (Real Estate Agency) in Birmingham (West Midlands).

Connells Estate Agents

168 Reviews

118 Comments

Real estate agency

Real estate agency

145 Great Charles Street Queensway, Birmingham B3 3LP, United Kingdom

Description

Information of Connells Estate Agents, Real estate agency in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Connells Estate Agents

Reviews of Connells Estate Agents

O. E.

I worked will Miss Ella on renting a property. She was very professional; proactively willing to help in order to make the process seamless. I will gladly recommend Connells to friends because of the exceptional experience put forth by their staff.

T. D.

Best of estate agents I’ve been so far. Amazingly helpful services. Special thanks to Teri, Ella, Joe and Sophia (forgive me if my spelling ain’t correct). Highly recommend to anyone who’s looking for a decent estate agents in Bham.

H. A.

I had an excellent experience with Connells ! Especially I would like to thank Ella for her continuous help in all the process of rental. Everything went smooth as promised and I am very happy with the flat 😁

A. S.

I had an amazing experience with Connells Estate Agent Ella, she made my house selection process simpler and faster. She guided me for the different steps involved and got the property sorted for me there was some confusion before handing over the keys but then team of Ella and Terri got things sorted in time for me.

D. L.

I was selling one of my properties in Birmingham. I had listed the flat and initially I did not have a great experience as the person I had initially dealt with started off very enthusiastic but failed to provide any communication to me and I had to keep ringing them instead of them ringing me. I dropped the price of my property which I think always increases the number of people interested. Olivia Williams was the person who stood out when I was dealing with everyone. She responded to my phone calls, emails and kept me in the loop regarding what potential buyers thought and who would be the most reliable buyer. She also physically went to the buyer's house and confirmed all the identity checks and funds personally then phoned me to say it had been done. I think the thing that make Olivia stand out was that she took responsibility for the sale and personal responsibility for all communications with me. I think the important character trait I saw was that if Olivia said she was going to do something, she would confirm that it was done either by email of phone call. I didn't have to wonder whether the task or job had been left up in the air. I don't like loose ends. As a property investor, portfolio landlord and busy surgeon, I am receiving information constantly regarding so many things. I think it's important that I am not chasing people but they are coming back to me even if the news in not what I want to hear! At least I know where I stand. Amber was another person did the viewings of my property so I don't want to miss her out. It's easy to start enthusiastically, but to succeed in property, it's important to have persistence, determination and complete detailed communication which will always be inconvenient to the either the agent or vendor or buyer. However, Olivia took responsibility of the situation and that's why I gave her a 5 star review.

K. K.

Amazing service received from Dori in Birmingham City Center Branch. She was so helpful and prompt with answering all my sometimes challenging queries. She was really honest and upfront. I will definitely use Connells in the future. Thank you :)

V. J.

I had a great experience with all team, especially Ella who helped me throughout the process. Even being a Self Employer it was easy to rent with them. 10/10

C. E.

Great branch - was desperate to find an apartment close to my new job before starting and the staff were really helpful - Dory even answered my enquiries on her day off, which was a really nice touch. Really great customer service when I needed it most, thanks again team!

S. M.

Dori was fantastic in sorting out our rental property especially on the completion date when she stayed after closing time to ensure it got over the line. Brilliant service! Really went the extra mile 😌

B. M. F.

I am incredibly happy with the fantastic Jack`s Job. He did helping me sort out my mortgage easily an clearly. This company and whole team really impressed me and I have not a bad word to say about it! If you want an excellent mortgage deal with all the stress taken away from it, you have to use this company!

S. S.

I have been dealing with Dori, she is very helpful, upfront and always available if needed. I`d highly recommend her to anyone! Thank you Dori again.

S.

I had to find a place at the very last minute and Connells Birmingham helped me so much. They were attentive, patient and professional with regards to my tenancy process all the way to the end. Shennay, Leon, Johanna and Dori altogether made the journey towards signing my agreement that much easier, I’m very happy to have gone through this lettings agency.

C. M.

We are very happy with the service and professionalism provided by Connells Birmingham. Joe Fletcher was a pleasure to work, with and knows the Birmingham letting market well! Tenants were found for our property within a week. We were kept fully informed by the agents showing our flat and all documentation were provided promptly. We would be happy to do business with them in future.

M. S.

Our agent Dori Dervenkar, was amazing throughout the whole process from start to finish. Although we were very particular about what we wanted she went to extra lengths to get us what we desired. She made the experience really easy as she was so hands on and reassuring which helped relieve some of the stress of finding somewhere new. Would definitely recommend Connells and specifically Dori who made the experience bliss. 10/10 professionalism and communication which is everything needed in a letting agent.

h. w.

Dori is great, highly recommended. She arranged a meeting with us on our application since we were urgent to move in as the date nears for moving out from our previous flat. She not only helped us to submit the application of the flat we want, but also filtered some possible flats that allows us to move in quickly and submitted as well. Finally we moved in smoothly within 7 days. She is very nice and easy going. Knock the door and have her with your application!!!!

J. D.

Big shoutout to Dori on her willingness to provide a great service, going above and beyond with her kindness/helpfulness in ensuring we secured the property we were eager to sign for. Also much thanks to Shennay for her support and help throughout the process.

J. V.

I had been looking for a flat for a few months and lost all hope in finding one in time before going back to university. I phoned Connell's to ask about a flat I had found and was told it had already gone. I was gutted so, on a whim I asked of they had anything else available and they listened to what i was looking for and they did have somewhere. It took a few weeks for the whole process to be complete but it was professional, smooth and we have moved in successfully. Leon dealt with most of the process for us and was amazing, couldn't fault him, and I am very grateful for his help.

G. C.

Prompt, professional and straightforward! Dev handled my enquiries with ease and has a great customer service attitude. Within a matter of minutes I was able to view a property, request an application form to then be diligently completed over the phone by Dev and Myself! Top service, thank you Dev and the team! GC

R. Y.

Agent Dori is amazing by her work. She arranged a viewing for me and helped me settle in the flat. Would definitely recommend Connells and her service!

L. W.

Dori was a dream! So so helpful and lovely and made the whole experience easy. It was my first time renting on my own and Dori was wonderful. I will only be using Dori for any rental properties from now on!

D. L.

I would like to give a special thank you to Jack, and to the Connells team for their very professional and responsive service. I've have felt very comfortable to ask any questions at any time. Would definitely recommend them to anyone.

N. P.

I expected the process of buying my first property to be a daunting one, however thanks to Jack and Beth everything flowed perfectly. Jack went out of his way with preparing my mortgage applications as well as managing key parts of the entire purchasing process, keeping me up to date every step of the way.

T. T.

I had a really good experience with Connells. Shennay Johns was amazing, she got me moved in within the week and was so helpful and friendly. Would definitely recommend!

K. M.

As a renter I have endured many bad experiences with agencies that are dismissive and unprofessional. Dori on the other hand really embodied professionalism and a genuine sense of care.

T. S.

I have dealt numerous Joe at Connell, he is always professional and extremely helpful with anything required. Response times are always prompt and offers are received within good time frames.

J. B.

I had an amazing experience with Connells. Shennay and the team were extremely helpful with getting me moved in. Would highly recommend! :)

V. N.

After a bad experience with a different agency we decided to contact Connells. Aisha was our agent and she was amazing, very professional and whatever questions we had she was always polite and knowledgeable. The process was quick and smooth, Aisha kept us informed at every step of the process and there was never a problem when we needed her to explain different aspects of the process. We are delighted with their service and hope this will continue for the duration of our contract. Many thanks Aisha, you manage to combine professionalism with kindness.

G. R.

Good team and excellent customer service. Branch manager Joe went above and beyond to get the job completed.

H. B. H.

Had a viewing with Devlin who was very communicative and responsive from the first interaction. Made me feel like I could ask anything questions and dealt with the viewing in a very professional manor.

M. C.

Ella was amazing with me and my family, she helped us with everything, was always prompt to reply and always extremely nice to us. Thank you very much Ella ❤

S. K.

Really impressed with Connells Estate Agents, the lettings team have worked seamlessly together. Aisha, Joe, Dev, Oliver and Karolina have all worked extremely hard and delivered professional and excellent service. They have been very respectful and responsive all along the way keeping all parties informed. Thank you! Will definitely recommend Connells.

J. C.

I worked with Dori Dervenkar at Connells Birmingham. She was beyond helpful and made this process painless. As an American who does not have the standard UK information (I didn't even have a UK functional phone at the time) she was able to problem solve and create work arounds so I my information was approved in a timely manner. Due to scheduling she was able to move up my move in date - saving me time and money on moving expenses. She was very responsive and listened to all my needs. Due to my circumstances of only having WIFI iPhone calling she would FaceTime call/text and email me in a timely manner and she would explain the process and steps throughly - well to be honest she walked me through the whole thing. She showed me properties (online only) in a great safe area. I didn't even see the unit due to COVID and am I very happy with where I am currently located. I saw it via video and it just has she presented it. She is upfront and honest with all questions asked. Her service was amazing and even though I came with a lot of challenges (no UK history, no phone, my banking wasn't set up in the UK etc), she kept calm and kept me calm and answered all my questions and provided me with the best service. Before I moved in she checked the property to see if it was clean and up to standards and even left a little gift. She is an absolute wonder to work with. I highly recommend using Dori as your agent. Thank you Dori! I love my new place :)

R. S.

I've experienced high quality service and professionalism at the hands of Aisha Hussain and Joe Fletcher and others who I've come across in the Connells Lettings team. They've helped me find tenants for a couple of properties and done a really good job in sourcing suitable tenants quickly and the end to end customer experience has been really positive from my point of view. Keep up the good work and thanks for everything so far!

L. F.

Connells Birmingham are by far the best lettings agent I have used over the past 6 years while renting. All of the staff are extremely helpful and they were quick to get me into the property that I wanted. Any maintenance issues that I had were resolved in good time, especially knowing how busy these city centre letting agents can get. I would 100% recommend them if you are looking to move into the city centre or surrounding areas.

G. “. B.

Connells are a great agent. Using them for the first time I have been supported by Aisha who has been honest from the start, kept me re assured and updated every step of the way. Following on from this i have full faith in my property being managed to a professional standard.

b. a.

My friend recommended Dori and she did not disappoint, she is honest and upfront, always available and responsive! Thanks Dori again

K. K.

Best Estate agents in the area, with amazing staff. I have been assisted by a lovely lady called Aisha for my property search, and a gentleman called Joe for the viewings, they are absolute brilliant and very responsive. A lady called Ellie, helped me through the application process, very professionally and friendly. Always professional and ready to assist, I have been offered property up to my expectation and need. I do recommend Connells to anyone looking property.

R. W.

The Connells Birmingham City letting manager Joe Fletcher was very professional and efficient. It took him less than a week to find potential tenants. I’m very impressed with his service and after letting care. Thank you very much Joe.

B. P.

Connells is very prompt and professional, and schedule for viewings as per your need and requirement. However due to the volume of clients, they can get extremely busy and you may need to follow up with them from time to time. The staff are very friendly and helpful. Joe the property manager is very prompt and hands on, he was able to help us sort and finalise on a beautiful property in a very short time. It was a pleasure dealing with Aisha and Oliver as well, and ofcourse Ellie(ex-staff, and extremely chirpy). Oliver is extremely polite and so very courteous. Highly recommend you to contact Connells for any property related requirements.

P. A.

Jack was super. He was really helpful and supportive. My experience with him was great and I highly recommend him

P. M.

As a first time buyer to start off my portfolio, fantastic service from the mortgage advisor Ama. She was very friendly, professional and considering the times we are in at the moment, she endured it was still a smooth process doing everything online. I will definitely be recommending and continuing my business here!

A. P.

Many thanks to the staff. They offer great customer service and communication. The agency provide online views of the properties which are really accurate. They take time to explain or to make clear everything if there are any concerns. Polite and courteous at all times.

Y. N.

Very professional attitude from Connells. The team was very polite, helpful and responsive, especially Joe. They also managed to quickly find us a place to rent in a difficult time and were very supportive throughout the whole process.

k. p.

I fully recommend Connells as a lettings agency! The whole experience from calling and inquiring about the various available flats ; to viewing and completing the papaworks was all seamless. throughout the whole experience I've been in touch with Joe and Ellie, which were of great help in explaining the whole process and making sure everything will go smoothly.

M. K.

We used Connells in Birmingham for our house sale, during the covid-19 pandemic which was very challenging, resulting in huge delays throughout the process. Vinnay was our agent and he was very helpful and professional.

J. S.

Professional and really helpful through the whole process. Also a really friendly team can definitely recommend.

r. b.

Great Experience with connells to find the right accomodation. Thanks Ella for your support.

A. A.

Honestly, I've never experience such speedy and professional service from any estate agent in my life! Dori was so lovely and made the stressful process of moving a breeze.

J. 3. (.

Great service, couldn't speak more highly of Joe Fletcher and the Lettings Team.

F. M.

Vinnay has been extremely professional and methodical in all our dealings, keeping me updated along the way and proactively chasing those involved in the transaction when required. Excellent service!

H. v. F.

Had the pleasure of working with This letting agency on getting a flat in city centre with my girlfriend. Fantastic attention to detail and guidance. So personable and very understanding for our circumstances. Dan North was the gentleman, and a great representative of the company let alone himself. Thank you, and would recommend.

J. W.

Great, detailed and thoughtful services by Amber and Olivia! I will have no hesitation to recommend their services to my friends in the future :)

D. B.

Nice team and a great place to work in and definitely to be served. My experience with Connells wasn't great so far, so I didn't rate the other branches, so I had low expectations to go here, but me and my wife we said let's give it a go, why not and in the end we have been impressed, and that's not always easy after you worked even for the royal family. We are a simple and young couple, walking around in t-shirts, but yesterday we met Luke, this guy was amazing and brought us from not wanting to go in your agency to wanting to sign the deal with him yesterday. If any manager can read this please give him an extra day off or a bonus, as he deserved it. He was the first one so far not looking at us down, just because our budget wasn't the best or because we were not wearing expensive clothes. Because of him you got 5 stars and definitely we will go back to him.

R. W.

Joe is an absolute legend, He went out his way to get us into our new place quickly and even with COVID going on he helped and advised us on choosing the right place. Thank You mate you and your team are brilliant.

K. C.

Brilliant service. Used Connells for the mortgage on our first home. Luke Taylor from the Birmingham branch was fantastic throughout the whole process. Made everything clear and easy and was quick to answer all of our many questions via phone or email. He even came down to the Stafford branch on a bank holiday to meet with us! He made a very daunting process so straight forward. Highly recommended!

H. S.

Lucky I got Luke Taylor as mortgage advisor and he was fantastic all the way through my flat search and purchase, really de-stressing the process for us at a very high-pressure time. He was very friendly, thorough with explaining things, and provided help very quickly whenever needed. I am very happy with the mortgage I got, and considered the service money very well spent.

P. H.

Daniel North was very helpful in organising for my property to go on the rental market. A tenant was found in a matter of hours and was able to move in a few days later once the necessary checks were completed. Hopefully it will continue to be a pleasant tenancy experience.

R. H.

Best Estate Agents in Town, had my eyes on a property for quite a while and Joe managed to secure us a fantastic deal in no time. Very professional, highly recommended!

P. A.

Aisha Hussain has been a legend!. Great communication, and speedy service throughout. Goes the extra mile to deliver brilliant customer service. I will hopefully deal with Aisha again in the future. Highly recommended!

E. A.

Excellent Service. Can't thank Joe and Ellie at Connels enough for their help and support throughout the property search process. I highly recommend them to find your home in Birmingham.

S. R.

We have dealt with a lot of agents in the past and I have to say Sophie and the team at Connells were outstanding and went over and above to ensure all progressed and completed with the purchase. Thank you for making our first purchase in Birmingham a brilliant experience. We look forward to purchasing more with Connells in the future.

S. C.

I had a great pleasure to find and purchase my very first beautiful apartment through Connells Estate Agents in Birmingham. They were very helpful and responsible. I enjoyed my experience of this purchase with Connells team particularly in my case with Ms. Sophie Mcconkey.

N. A.

Amazing service, Dori made the moving to a new apartment easy, she is professional and always available to help with anything. Thank you.

A. H.

Joe Fletcher has been invaluable with his professional experience.

b. m.

As an international student, it was hard finding the right apartment, however Connells made it so easy and the entire tenancy process was smooth, Special thanks to Joe and Ellie.

h. j.

Connells were really helpful and made the whole experience really easy for me as this was the first time for me moving out for me. I could not reccamend enough! The service was 10/10. Staff member Ellie was a real super star!

R. L.

Ellie at Connells has been very supportive when we have taken new properties off her books. From start; viewings, offers to finish; checking in and finalising paperwork. Thank you for all the support from your office and team! Looking forward to doing more work together.

R. n.

Very friendly and fast working agency! I recommend it to people who are in rush to find a new place! Also the apartment was cleaned and fresh looking,thank you for the fast response!

F. F.

May I take this opportunity to commend Sophie McConkey from Connells, city centre Birmingham. Sophie is an excellent negotiator and a great leader with a very professional approach. Sophie's professionalism and hard work have also been commended by our lawyers The Connells team are very friendly and approachable. Mr Frixou

M.

Setting the pace in estate agency for over 80 years: Connells is one of the country's largest sellers of new homes acting on behalf of some of the top UK developers, private sellers, and many regional and local house builders.

N. -. P.

I used Connels Estate agents for the first time, I was really impressed with the professional and friendly service I received from Aisha. Would highly recommend these agents.

M. D.

Very professional team to deal with in particular Aisha and Jo. They respond promptly with details and info required in my exeprience. SUPER SERVICE

P. B.

Good professional service. On two occasions so far, they have found me a new tenant within a few days.

n. n.

My purchase was made smooth and stress free thanks to Luke Taylor and Lauren Pyatt at the Great Charles street branch. Would definetly recommend Connells if you are a first time buyer.

h. j.

Great Service from Leon, Dori, Shannay & Johanna! 5 stars 🌟

A. W.

Didn't end up going for one of their flats - but the customer service was excellent, and the viewing was really well done.

K. S. Y.

I am so glad Aisha and the Connells team to manage my flat well and speedy to lease it out!

J. M.

Worked with Vinnay securing city centre apartment, very professional and responsive. Excellent support, thank you.

Z. A.

I have recently sold my flat, Connels have been excellent, there is good communication between the team members, so whoever picks up the phone is ready to help and the information does not get missed despite speaking to many people, they have been always prompt and efficient, I will use them again

A. S.

Leon, Johanna, Dori, Shannay Really good

M. B.

Just wanted to say THANKS to Aisha and the team to turn this around so quickly for me,, would recommend .

C. H.

Very happy with Connels. They now manage my small portfolio and I am very happy with the service. Great management company

d. g.

Excellent service, proactive. Outstanding customer service. Definitely recommend them.

E. O.

Thanks Joe, i got everything sort out and was able to move to my new apartment in time.

A. I.

The staff here made it a personal project to get us an apartment we would like and negotiate on our behalf with the landlords

b. c.

Fantastic customer service. Went the extra mile to make sure all my requirements were met. Thank you Natalie and your team.

R. B. P.

Very happy with the service received from Ellie Hayes, her speed in finding a tenant was impeccable!

m. y.

Thank you Sophie McConkey @ Birmingham city . You have been amazing right the way through I have been ever so lucky to have you dealing with my sale. I cant thank you enough :)

S. K.

excellent customer service very helpful staff all the way through thank you

Y. L.

The agent is very helpful during the whole process. Thank you Sophie and your team.

A. A.

Great experience so far. Friendly and professional agent Daniel North.

A. “. K.

So helpful and they stick to there word and never back out on what they going to with you

M. D.

Great team, very responsive and professional.

M. A.

Oliver a real gentleman, so helpful

s. s.

Really nice people.

L. F.

Very good letting agency

K. W.

Brilliant staff very friendly

A. R.

Great listings for local Aream

J. D.

Great staff!

D. B.

People Friendly

K. P.

Joe Fletcher from Connells was fantastic. He’s just so proactive and ensured he shared the property options based on my requirement. Super approachable. 5 stars for excellent customer service!

m. k.

Sarah, Joe and lettings team at Connells have been brilliant in all the services starting from buying to finding the right tenants for the properties. Best wishes

A. A.

Joe Connells is my apartment manager, i can attest his professionalism and passion for his duties.

K. W.

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