Reviews of Christopher Shaw Residential. (Real Estate Agency) in Bournemouth (Dorset).

Christopher Shaw Residential

103 Reviews

61 Comments

Real estate agency

Real estate agency

4 Yelverton Rd, Bournemouth BH1 1DF, United Kingdom

Description

Information of Christopher Shaw Residential, Real estate agency in Bournemouth (Dorset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Christopher Shaw Residential

Reviews of Christopher Shaw Residential

S. J.

Having worked with James at Christopher Shaw over the last few months I can honestly say it has never been so easy. We have purchased a property from them & put the property back on with them for rent. Hassle free and smooth. I recommend Christopher Shaw to anyone who is looking for a smooth purchase transaction, or looking to rent their property out (ours was rented at asking price in 24 hours).

R.

Me and my partner are first-time renters, and after an appalling experience with H&S, I'm sure I can speak on behalf of both of us when I say that we can not fault the service received from Christopher Shaw. Specifically, their Agent Lauren who was just fantastic. We had lots of finnicky and inexperienced questions and a couple of hurdles but Lauren came at us with serious professionalism, approachability and an attentiveness I have never known. I'm almost gutted that our actual landlords arnt the team at Christopher Shaw because I quite literally, Trust them. Thankyou team, and Lauren for making this a really smooth transition in a pretty rocky time for us.

M. V.

My journey with Chistopher Shaw has been a really good experience as I engaged them to market and sell my flat in Westbourne. They were proactive in their marketing approach and always managed to attract qualified viewings on the property. The team have been exceptional, professional and very communicative throughout. I would highly recommend their services and would definately work with them again.

D. B.

Christopher Shaw estate agents is made up of one of the nicest and friendliest teams around. With expert knowledge on top, you know you're in safe hands.

c. n.

Having being recommended by a friend to use Christopher Shaw, I was not disappointed. I had a lovely young lady who helped me find a flat that PERFECTLY suited me. Great location, great flat, great service! Would personally like to thank Lauren for all her hard work and effort she put into finding me the perfect flat. I have recommended Lauren and the team at Christopher Shaw to my friends and family so hopefully, should anyone find themselves needing somewhere to rent, that they fall into Lauren's hands. Thank you again!

N. G.

I was renting and later sold my flat with Christopher Shaw and his team's help. I had no problem finding a great tenant and buyer. My Property was very well managed, and if there were any issues, they were rectified immediately. The customer service and especially, Amanda Shaw were always amazing!

T. H.

In August last year, I had been accepted for a placement in Bournemouth and with the placement beginning in September, was in a rush to secure a place to stay. I got into contact with a few landlords and agencies but Christopher Shaw was the one that stood out the most. Being a student who moved away a very long distance from home for the first time, Christopher Shaw made it very easy and stress free for me. Whether it was through the initial process or any issues I had in regards to my room, I felt confident with Christopher Shaw helping me out. They made the process swift and pain free, answering any questions I had, something that I felt was important for a student looking to move away a long way from home for the first time. I dealt mainly with Matt & on a few occasions Lloyd and I have to say their professionalism was what made me commit to renting a room in a house share with Christopher Shaw. Upon moving in, there were a few issues I noted in regards to the room such as a broken socket and the wardrobe being somewhat flimsy. Both of these issues were addressed within 2-3 days of me getting into contact with them without a problem. Looking at earlier reviews from students, I saw that some had bad experiences but from my own personal experience this was the complete opposite. I can say that I would definitely recommend any student Christopher Shaw if you are looking for a room to stay in! Finally I just want to give an honorable mention to Matt, who was pretty much my main point of contact, for being extremely helpful during my stay.

H. A.

I am an international student and I experienced dealing with Christopher Shaw Residential in October 2020 when I was searching for renting an apartment. I am truly thankful to Christopher Shaw staff for being helpful in the letting process. They made it easier for me and were friendly throughout the process. I am especially thankful to Amanda and Lauren for their help and friendliness. Best regards.

s. n.

I have been searching for a house to rent for nearly two months. Lauren helped me to find a house that suits my needs. The entire team of Christopher shaw is very friendly and I have to say , I am grateful to you guys. Cheers. Keep up the good work !

C. J.

I have worked with Christopher-Shaw now for a number of years and having had much experience of a number of other Residential estate Agents in Bournemouth, Christopher-Shaw have been exceptional. They are available to speak, email or WhatsApp and reply, if not immediately, within a few hours. They have proved to be very pro-active and super friendly without compromising business professionalism. Having been let down by many of the other agents in the town, Christopher-Shaw are producing the good. A particular mention to Matt and James, thanks Gents.

K. S.

Over the past few weeks, I have been helping someone find new housing and I am so thankful to have met Lauren Sweatland from Christopher Shaw Residential. She has been an absolute delight to work alongside this past month. Her communication skills are incredible, her emails are prompt and extremely dense with all the information we could have possibly needed. She has been amazing at keeping us informed about any changes, communication from the landlady, the whole process to solidify the booking of the flat. I would highly recommend her as an estate agent to anyone! This whole process has never felt like a weight on our shoulders due to her skills and charisma. Thank you, Lauren!

J. S. P.

STRESS FREE process of renting application. Professional and friendly team. Lauren responds almost instantly to emails and telephone calls. All other members of the team: Matt, Amanda, Bianca are also very helpful and answered my questions when Lauren was busy. On the day of moving I received a present box from Christopher shaw agency with soft drinks, biscuits and other little essentials that I found very useful during first day at the new place. Very happy!

N. D.

I rented with Christopher Shaw and received absolutely fantastic service throughout my time there. Right from the moment I found my property, the team were extremely helpful and efficient with getting all the paperwork processed without any hiccups-- so I could move in within a week. They then ensured that my move was wonderfully smooth and provided a really thoughtful moving in gift which was a lovely touch! Throughout my tenancy the office were in regular contact, responded to messages extremely promptly and whenever maintenance issues arose they got them resolved in a timely manner. Move out was also as efficient and they had my check out and deposit returned to me within 48 hours. All in all I was delighted with my experience and would encourage others to rent with them in future!

L. S.

Our house view was welcoming, quick and on point. Matt showed around the property and was very helpful with all our questions from the first day to till date. We would highly recommend Christopher Shaw to our friends and colleagues. Payment was made easy and straight forward. Their service is at high standards. Good welcome gift box for us on the day of move in. We are very impressed and best Estate agents we've seen.

T. I.

I Instructed JAMES TILLER at Christopher Shaw lettings to sell our 2 bedroom flat in Bournemouth, end of April within 2 weeks he found our eventual purchaser whom completed today - as a property professional I commend his services The first time Purchaser was unaware of complexities of first home acquisition without James help plus good communication doubt if the sale would ever have happened.. He is always willing to take calls & responds to e-mails within hours. I recommend any vendor to instruct Christopher Shaw Residential. Trevor & Haulwen

N. J.

This was our first buy-to-let project and we don’t live in Bournemouth area, so there were many variables we weren't sure about. Christopher Shaw were very helpful not only in terms of helping us find a suitable property – the one we ended up buying wasn’t one we’d chosen ourselves, but recommended by them – but also in getting the deal done. Through their contacts, they helped us get a good deal. As a renovated building, there were many complications despite a short chain, but Christopher Shaw were very helpful, very patient and very persistent to help get the deal over the line. They also helped us find a tenant, and offered to go above and beyond when it came to getting the tenant in and settled. By far our best experience with any estate agent, so we wouldn’t hesitate to recommend. There is a such a good thing as a good estate agent after all. Nice people.

L. C.

Very positive experience renting a flat through Christopher Shaw. Lauren was incredibly helpful throughout the whole process, and even during the uncertainties of Covid and lockdown, she kept me updated at all stages. I'm now settled into a lovely flat in Bournemouth (with a sea view!), and Christopher Shaw will definitely be my first port of call when I'm next looking for somewhere to live in this area.

J.

We dealt with several estate agents while looking for a flat and I must say that I was impressed on the kindness and professionalism of C. Shaw, compared to the others; but besides that, they were also the cheapest in terms of fees etc. They kept a personal and friendly demeanour throughout the whole process and treated us with a lovely and unexpected gift box on the day of the key collection. A special thanks goes to Lloyd for looking after us so kindly and patiently.

S. T.

It was a beautiful experience to work with Lloyd, we choose this agency from many others because they are professionals but friendly in the same time. He found us the perfect flat, as per our request, they assist us for all the procedure ans support us when we need to move in this town. The last thing that we never expect it was the beautiful gift box we received from them for the new house. Small things means a lot for some of us. We will always recommend this agency with wonderful people, true professionals. Thank you Lloyd, thank you Christopher Shaw team ! Adriana and Sandu

D. O.

I would like to say a big thank you to Lloyd for his excellent service given to find a tenant for me. We have used Lloyd on a number of times and he never lets us down. Lloyd kept me updated throughout the process from arranged viewings, feedback given, both positive and negative and after a week or so a couple satisfied our requirements and theirs. Also a big thank you to the rest of the team including Matt and James for their excellent customer service when Lloyd was not free. many thanks.

P. W.

We moved to the far north of Scotland some years ago and Christopher Shaw Residential handled both the letting and subsequent recent sale of our apartment in Branksome Wood Road. This has been over a period of about 5 years in total. Most of our dealings have been by email or telephone with Matt and Amanda for lettings and Mike for the sale and we have been extremely happy with all aspects of their service, particularly as we have been so far removed from the property itself. Nothing has been too much trouble for the company and they have dealt with any problems that have arisen in a very efficient and personal manner, leaving us free of worry - just what one would expect from a good property agent. Many thanks to all at Christopher Shaw!!

N. W.

Just purchased my flat through Christopher Shaw Estate Agents. Due to contractual complications the whole process took nearly 6 months. Throughout this period I have received an excellent professional service from the company. Their negotiator Lloyd dealt with my purchase from start to finish and his enthusiasm and excellent communication skills certainly kept the sale alive through what has been at times a rather frustrating process. So many thanks to him. Would use their services again in future.

R. B.

James Tiller and his team having been managing a property for a number of years now and have made the entire letting process totally stress free.Excellent communication, great tenant /landlord liaison /maintenance tasks promptly dealt with and very proactive with legal matters that landlords need to aware of. I will certainly be using them for property management and highly recommend the services that they offer. Great value for money.

A. C.

From the moment I was introduced to the Lettings department at Christopher Shaw I have received a first class service from all of the staff there. They have managed to fill my student property quickly and efficiently, managing viewings and maintaining excellent communication with myself throughout the whole process. They are responsive, efficient and on the ball, which is precisely what you need in the business. I will certainly continue to work with them in the future and would not hesitate to recommend them to anyone else.

A. M.

Really helpful estate agents and kept us up to date all throughout the process of renting. They always pick up the phone and reply to emails very quickly. Lauren has been very patient with us and understanding.

A. H.

Mike Boon is a fantastic real estate agent. He has set a new standard in estate agency. He understood my needs to sell the property better than I did. It wasn’t an easy time due to non-standard type of property, thankfully he came up trumps though, never loosing hope. He proceeded to market our home in a professional manner, took great photos that showed the home in the best possible light. He showed prospective buyers round and gave very useful feedback on the viewing. He found the right buyer and then managed the sale in a prompt fashion. His communication skills are superior, and in all honesty, he guided me through the experience giving support along the way. Mike was instrumental in making this sale happen, I doubt many other estate agents would be as committed or determined. The man could sell ice to Eskimos! The team as a whole are very helpful with thanks going to the letting side of the business, Matt and Amanda for close to 7 years of successful rental, apart from the utterly ridiculous costs of their chosen "maintenance team" the service is first class.

C. L.

I've been with Christopher Shaw for nearly three years now and as a newcomer to this area with two children to consider, they have always treated my needs and requests for places to rent with honesty, respect and diligence at all times. I've rented all my life, and I can honestly say that the team at Christopher Shaw are in a league of their own. Given that moving house is supposed to be one of the most stressful events you can go through, their helpful and motivating attitude really helps things! There's none of that horrid 'us and them' feeling you get with other letting agents. Matt in particular has always bent over backwards to ensure my little family and I are looked after and in suitable homes. They are courteous, efficient, friendly and flexible to your needs, I would not go to anyone else now, they're the best! Thanks, guys!

N. B.

I recently rented an apartment through Christopher Shaw for my parents and from the start to finish of the tenancy they were fantastic. Always professional, responsive and very helpful. The whole team were a real pleasure to deal with, in particular Matt Dilkes and Olivia Woodall. I highly recommend their rental services in the Bournemouth area.

J. T.

Having rented from a number of different estate agents I have to say, Christopher Shaw is second to none. The service they provided was excellent and they were always happy to help. They were quick to respond to the few issues we had, and always treated us like valued customers even though it was only a small 2 bed flat that we were renting. Thanks!

j.

We carry out a lot of maintenance and repair work for Christopher shaw in regards to Gas appliances/plumbing and heating works and we have found them a pleasure to work for. They are very organised, the tenants always seem happy and haven’t been kept waiting to have a repair carried out for days on end. All the tenants and landlords we have dealt with on behalf of Christopher shaw seem very happy and overall I think they are a very good letting agent which is more than can be said for other agents we have worked for in the past. Keep up the good work guys! South coast boiler services ltd

S. S.

The team at Christopher Shaw area always available and on hand to answer any questions or resolve any issues that I or the tenants have. Matt and Alison make you somehow feel that you are their only client and the owner Christopher Shaw is also at the end of the phone which is reassuring. I highly recommend this company and feel that my property is in good hands.

N. A.

All I can say is the whole process throughout (albeit painful through no fault of Mike or ourselves, just solicitors being solicitors), we were kept in the loop at all times with buying our first property. Very easy to communicate with, and always felt that Mike was working for all parties fairly. I will certainly be recommending him and Christopher Shaw Estate Agents to friends or clients that may need help with a rental or sale/buying of a property.

N. B.

Our experience working with Christopher Shaw was First-Class! We would highly recommend Christopher Shaw – our experience working with Matt Dilkes who heads up the Lettings Division was Excellent – very diligent, professional, honest and down to earth. We really felt Matt went the extra mile in terms of working with us to ensure we found the perfect house and Matt was instrumental in terms of liaising on our behalf with the Landlord so our requirements were met at the outset of the tenancy. Also the online process to complete the paperwork was simple and efficient making the complete experience stress free! We also received a moving-in box of useful goodies with all those little bits you need on the “move-in day” when you can’t find anything – it was a nice touch and really helpful! Thank you guys for everything – Nikki & Kev

J. L.

We have been landlords in Bournemouth for 14 years, we have just 2 houses which we purchased after our son, who was at Bournemouth University, and his friends experienced pretty awful student accommodation. We have tried to maintain a fairly high standard in our houses over the years and respond as quickly as possible to any problems. We have been with Christopher Shaw for 6+ years now and have found them so much better than other agents we have used in the past. The student tenants we have had also seem to have had no complaints about Christopher Shaw. Unfortunately as landlords we have seen good and not so good tenants. Of those who are not so good most do not take responsibility for issues or damage they have caused. Much of this may be due to inexperience. For example not realising that a fridge needs to remain closed as much as possible, needs to have food in it and food needs to be cold when put in the fridge. Then they complain their food is going off and that the fridge is at fault. Or complaining about damp and mould when they do not ventilate the room, dry their hair and clothes in the room and are unaware that each person breathes out a considerable amount of moisture each night whilst sleeping. That moisture, water vapour, will then condense on the coldest surface which could be the furniture or walls, when the heating is inadequately used, or on the windows. Mould will then grow in these damp areas. Many tenants think they have done a wonderful cleaning job at the end of the tenancy but often it has been left to the last person remaining in the house who then leaves it to the last minute, is often resentful of being left to do it and does a poor job. The other tenants, all the tenants, then complain when they are charged for cleaning. We have been left out of pocket many times in returning the property to a good standard for the next tenants. Conversely we have had several who tenanted our properties in year 2 at University then returned for their final year after being away in placement or tenanted in year 2 and stayed on for year 3. We have had some great tenants who have done their best to look after the property and treated it with respect as their home. We thank those tenants and hope we will be fortunate to have others like them in the future. We would also like to take this opportunity to thank the staff at Christopher Shaw, Chris, Amanda, Matt, James and Lloyd in particular, thank you.

D. G.

Mike and James have been incredibly helpful and communicative in relation to our purchase, letting and subsequent sale of a flat in Bournemouth. Their level of expertise gave me great confidence in the company and they were both very easy to work with. Genuinely nice people. Thank you.

C. R.

We have used Christopher Shaw for a number of years now and get the same fantastic service time after time. Recently we had a failed tenancy due to an unsatisfactory reference. This was dealt with in a very professional manner and subsequently they have found us a new tenant. Thanks again to all the team for their continued hard work.

J. C.

I highly recommend Christopher Shaw if you are looking for professional and honest letting agency. Their representative, Matt, listened to what type of property I was looking for when I called right before closing time. The first thing the next morning he was taking me to see three properties that fell well within the standards of what I was looking for, in the price range I was interested in and in the area I wanted to relocate to. As a mature, international student with a family- there was no discrimination unlike what I experienced with at a different agency when I initially moved to the UK. In the event that I decide to buy a home, they will be my first choice.

S. P.

I have dealt with a lot of student estate agents since my son joined Bournemouth Uni a few years ago. Matt Dilkes from Christopher Shaw has undoubtedly been the best experience for myself, my son Scott and his 3 house mates. Matt was on the ball, well informed about property in the area, gave us many options and pointed out realistically the positives and negatives of all of them objectively. We eventually chose a pretty new property with all bills included and very close to local shops and the Uni. Matt gave us lots of background on the landlord and this gave us great comfort that any issues would be dealt with positively by both Christopher Shaw or the landlord himself. It was clear this landlord specialises in student accommodation and has a good relationship with Matt and the agency. Matt also led us through the admin process extremely well....nagging when he needed to! The boys moved in 3 weeks ago, the place was immaculate (very rare in my experience) and they are happy, safe, warm and delighted. Thanks Matt, would come back again and recommend you to anyone! Regards Shirley Cove

T. B.

Mike and I have build a good working relationship with helping me sell a couple of properties. Having experience with a number of estate agents in Bournemouth,they are not all equal. What makes Mike stands out for me is that he has the ability to listen and understand your situation and put a plan forward to reach that goal. Every time a viewing takes place he will always give you feedback, sometimes good or bad but whatever news it is he will always keep you informed of the situation. He will not give you 100% effort but actually 120% and go an extra mile to work with you. Will I use Christopher Shaw again? Yes I would simply because they are happy to listen, understanding, always approachable and happy to help when you have any queries.

S. E.

This is to say thank you to the Christopher Shaw estate agents team Matt, Mike and Lloyd who have all been outstanding with the quality of service they have provided to me from buying to then renting out the same property. With great advise and help in so many different directions. I would whole heartedly recommend them to anyone who is in any part of the property market and would like to receive a brilliant service. Thanks again Steve

J. R.

Just finished an 11 month tenancy with Christopher Shaw as a group of students. We had 0 issues with dealing with Christopher shaw and were treated like anybody else would be. We had issues with the oven and washing machine and these were resolved within the week. They fully explained all costs behind their service and we felt it was justified. Overall great service and we'll be going back to them in our final year of study to help sort us out once again. Also at university i believe christopher shaw was one of the highest scoring agencys for customer service to students on a survey in the student union

A. H.

After my property being for sale for 3 months with other agents, I had nothing on the table. Within 48 hours of instructing Christopher Shaw Residential, they had found the perfect buyer!! Michael and Matt where outstanding, so knowledgable and professional. Thank you so much, I will definitely use these agents again in the future.

M. C.

We rented a flat off of Lloyd in February 19 and found him to be very helpful, fast and efficient. It was a nice touch being gifted moving in goodies. I would highly recommend Christopher Shaw and specifically Lloyd.

C. H.

I have been renting properties in Bournemouth through letting agencies for about 10 years and I can honestly say that I have had the best treatment from Christopher Shaw so far. They are a very welcoming agency with very efficient staff. I am very impressed!

D. B.

Having been recommended to these agents by a friend, I can say that my 1st experience as a landlord could not have gone any smoother. They found a suitable, reliable tenant for my property within a week of advertising and I have just been able to sit back and relax throughout the entire trouble free 6 month period. Would certainly recommend to anyone looking to let out their property. Quick to respond to any queries you may have at the drop of a hat.

J. G.

First class service. Staff are polite, very friendly and highly professional. They are clearly determined to offer a quality service which is what I have received so far. My overall experience with this company is great and I'm sure that will continue throughout our tenancy. Couldn't recommend them enough, by far the best estate agents I've used.

G. R.

I have used Mr Shaw and his team for tenant finding, selling, buying and management for many years now and will continue to do so. They are approachable and efficient. Mr Shaw himself is very hands on and approachable at all hours if required to be. Good new look team in place now.

A. F.

Great service & highly recommended. Chris & the team helped me with securing a prompt sale of my flat in Southbourne where their competitors had failed for 2 years prior! Extremely professional, friendly and helpful throughout. A real pleasure to deal with.

A. H.

I feel the need to share this and I hope it may be helpful to others. I’ve dealt with Christopher Shaw twice and I don’t have a bad word to say about them. Lloyd and especially Matt are two gentlemen who I recommend to deal with as they seemed to me to be genuine and trustworthy which I find are traits that are rare to come across.

M. S.

Finding a good place to rent on a very tight timeframe, from a distance, and during a pandemic could have been a much more challenging experience - but Lauren at Christopher Shaw was a huge help: professional, friendly, flexible and made the process really smooth and swift. Thank you!

D. J.

We work alongside Christopher Shaw and have seen first hand the amount of hard work the staff will put in, in order get the best result for their clients. I would wholeheartedly recommend Christopher Shaw and Mike in particular. They are a credit to the industry and we look forward to continuing to work alongside them

C. D.

The best estate agents I have ever dealt with! The team helped me through a very difficult sale and we're always on hand to help. They went out of their way to provide an exceptional service and I cannot thank them enough. Immensely friendly staff who are very supportive, I highly recommend them and will use them again if I come to sell.

E. E.

Received a fantastic service from the team at Christopher Shaw in searching for our first house. The advice and assistance provided was over and above what i was expecting, and will aim to use them again in the future when needed.

P. D.

Fantastic help From Mike.Even though we were delayed with our purchase Mike and the team helped us by being honest reliable and communicative. I cannot give enough stars to say how good our experience was as they provided us with the attention you need to give you the confidence to purchase.Thank you for all of your efforts..and now we are living in our dream home!!

J. H.

Friendliest lettings agents I know! Great service, quick responding and you even get a free hamper when you move in which is such a lovely touch! Very friendly staff and extremely happy with our new home! Thank you so much for all your help, me and my partner are looking forward to letting with you! Special thanks to Matt for sorting everything out for us!

G. D.

Just sold a flat through Christopher Shaw and cannot praise them enough. Sold the flat very quickly with their help, they ensured the process was seamless. Coordinating with solicitors on both sides for us, ending in a completion that suited both parties. Would definitely use them again.

M. I.

I've recently moved in in one of the properties through Christopher Shaw, I'd like to thank Lloyd and his colleagues for a nice welcoming and for dealing with issues in a decent and professional manner. Keep up the good work.

S. M.

What a delightful and completely efficient team! They have just sold our flat for us and were super helpful. They found the purchaser very quickly and then managed the process through to exchange. A great big thank you to Michael and the team.

l. f.

great service, very helpful helping us move into our new flat. when picking keys up got a free welcoming hamper . best letting agents me and my partner have used

a. h.

Passionate and honest estate agent , a rarity in Bournemouth when it comes to rentals , very clear with information , flexible and fast acting , Branch Manager Matt couldn't do enough for me . A perfect balance of Professionalism and Friendliness. Hoping for the same at the end of my tenancy

M. C. C.

Christopher Shaw are a valuable client to my business, I have been working with them on general maintenance and refurbishments for a long time now and they are fast payers of invoices and a very friendly team to work with, I hope to continue our working relationship for years to come.

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