Reviews of Sales & Lettings Angels. (Real Estate Agency) in Cardiff (South Glamorgan).

Sales & Lettings Angels

134 Reviews

81 Comments

Real estate agency

Real estate agent

129 Woodville Rd, Cardiff CF24 4DZ, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Sales & Lettings Angels, Real estate agency in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Sales & Lettings Angels

Sunday

Closed

Monday

8AM–6PM

Tuesday

8AM–6PM

Wednesday

8AM–6PM

Thursday

8AM–6PM

Friday

8AM–4PM

Saturday

10AM–2PM

Reviews of Sales & Lettings Angels

G. D.

Kelly and the team have been extremely professional and helpful in all of my dealings with Sales and Lettings Angels. As a first time landlord all processes and expectations were articulated in a clear way leaving no ambiguity which was extremely helpful. The managed service has been pain free and I'd happily recommend their services to anyone.

S. H.

I recently bought a house that was being sold via Sales and Lettings Angels. From the moment I set foot through the door, Kane put me at ease, answering my questions honestly and reassuringly. Such a stark contrast from dealings I've had with other estate agents over the past few months! From putting in my offer to completion, and even beyond, Kane's communication has been exceptional. He's been happy to help every step of the way. I'd also like to mention the other staff, who were really friendly and helpful whenever I rang the office. Sales and Lettings Angels - I wish all estate agencies were like you! Thanks for everything :)

B. D.

Highly highly recommended! Extremely professional and very friendly. Nothing was ever to much to ask and the staff were always so reassuring and calming at stressful times. I’d previously had bad experience with other estate agents but Kelly and the team were amazing. Everything was just handled so well. Thank you.

J. D.

I've been delighted with the service given to me by Lettings Angels when managing my HMO property. It's never an easy task to manage an ageing property with several tenants but their service has always been first class. Thanks to Kelly and Kane for their hard work and perseverance in securing the sale of the property recently and thanks to Georgia in particular for securing tenants for my flat in the Bay in a short space of time and with the minimum of fuss.

T. W.

Recently purchased a property through Sales and Lettings Angels and the service was fantastic from start to finish. Kane and the team are incredibly professional and super responsive. Highly recommend

C. M.

I use this company’s services as a landlord and I find them extremely helpful, friendly and professional. Anything that’s needed doing has been done without hesitation or delay. Would recommend this company to anyone looking for an Agent to let out their property.

S. L.

I have had so many disappointing experiences and a second property purchase almost falling through (after the first one did) and honestly I would be without my first home without the Sales and Lettings Angels! At first, I had Esme who left and I was prepared for everything to fall apart (as was the case with every other firm involved in my purchase) but not here! Kane came along absolutely ready to push this through! I couldn't be happier with his determination, commitment and friendliness. Kelly has been great, too. Thanks so much guys - you're the best!

D. S.

Wouldn't suggest dealing with anyone but Letting Angels! Specifically Elen, who dealt with my letting in particular. She was extremely helpful, professional and all round lovely individual. Even viewing the property she made sure I had all my questions answered and I felt comfortable. Thank you!

When calling all staff have been friendly and responsive. The images of the property were not enhanced and were a true reflection of size and current condition. When viewing the property Kelly was great, helpful and friendly. She was informative about the property which helped me, as a prospective tenant, make a decision. Any follow up questions and requests have been dealt with efficiently and quickly.

A. E.

We had a property to sell in Cardiff, we decided to go with Sales&Letting Angels as we had no luck with other high street agents. Our experience with them was professional but friendly and the property sold within two weeks at asking price. Kelly and Esme were very efficient and dedicated to us as customers. They kept us updated throughout the process. I would highly recommend them fantastic customer service. Thank you

E. G.

Given the current circumstances, I was extremely aprehensive about being unable to view any properties before moving in, but Lettings Angels were extremely helpful throughout the entire process. They were so much better than other agents I contacted with questions about the property and the surrounding area and no question seemed silly to them, which put me at ease. If no-one answered the phone I was always responded to throughout the rental process. Having collected my keys yesterday, I notified them of some maintenance issues and have had 2 contractors round today already! I would highly recommend them to anyone wanting to rent in Cardiff.

S. F.

They've been absolutely amazing at keeping contact and ensuring that everything was clear every step of the way with no nasty surprises or unreliable landlords. They've also been incredibly understanding of the current situation and its impact on delaying referencing checks etc. when most agencies didn't even do the bare minimum. Highly recommend and a big thank you to Kelly for her amazing support!

B. K.

Lovely friendly staff, very helpful every time I've spoken to them. Wanted to start a tenancy with a quick turn around and they have been nothing but helpful and informative. Best experience I've had with a lettings agent in Cardiff so far, and I've used at least 3 other agencies!

E. R.

Sales and lettings angel is a great agency. I would like to give a special thanks to Mair Malnati who eased the whole process for me. she was always very responsive and helpful throughout the whole year. I would also like to thank the agency for not letting us freeze when our boiler got broken during the year. They immediately book an airbnb house for 4 nights in a very nice house nearby our house. They also managed to get us all the stuff that we needed in the house. Thanks for being so flexible and helpful!

S. D.

Great service, found the team to be reasonable, friendly and responsive throughout the course of my tenancy. The house was great value and the return of the deposit was conducted efficiently and fairly after I vacated the property. To be honest its all you can ask for from a letting service, and I would highly recommend.

A. C.

I have had a very good experience with this agency, and particularly with Kelly. I was originally planning to rent my flat through another agency. However they reneged on the move in date they had promised. Kelly was able to get me the same flat on the original move in date, and she charged £150 less in fees. The agency has also been very good in terms of fulfilling their promises. The flat had a damaged table that they replaced in a few days. The keys I was handed somehow did not included the mailbox key, so they called a locksmith at their expense to replace the lock. The inventory they performed seems very thorough. I would recommend them highly. Edit: I have just checked out of the apartment I rented through Letting Angels. Again, the agency was entirely honest in its dealings. They have agreed to return my full deposit. I will consider going to them directly in a few months when I start looking for flats again. -Amit

k. y.

Absolutely amazing customer service from Kane, We purchased an apartment in Cardiff and Kane guided us step by step through the whole process with the utmost professionalism. Highly recommend this company

E. M.

Approachable and hardworking team who couldn't do more to keep their tenants and landlords happy! As a landlord and tenant I've been impressed with the personalised service that Lettings Angels have been able to provide...great communication and there is always someone polite, friendly and ready to help whether it's over the phone/email or in the office. If you're looking for an agent with a great selection of properties and who cares about your experience finding a tenant or property, then I'd recommend giving them a go!

D. J.

Before using Sales & Lettings Angels I was getting quite frustrated with some poor attitudes and poor response times from other estate agents in regards to letting. Sales & Lettings angels were by far the friendliest and most helpful and quick to respond. Would recommend 100%

S. D.

Great service and amazing team with a lovely smile. I moved to them from a very famous Letting agent on this same road. I am glad I made this decision. A truly professional and pleasant agent, I strongly recommend this agent, they will do their best to support you. They keep you updated on each stage, Just Fantastic-Thank you!!!

O. P.

We have dealt with Lettings Angels for over 4 years and we cannot fault how quickly and well they respond and their overall friendly staff. We can highly recommend using this agency with very aspect in Lettings and Sales.

J. M.

After renting through various agencies in the past, Sales & Lettings Angels are definitely the most helpful and really go the extra mile. Kelly drove us around and showed us variety of fantastic houses, all suited to our family needs which we discussed with one of the administration staff at the time of booking. Since renting through them we have had no problems and Kelly's PA, Laura, is always on hand ensuring we are happy and are receiving the best customer service. Great company with great staff, highly recommend!

R. G.

I run a small plumbing and heating firm and do work for various letting agents in Cardiff. Letting Angels are a pleasure to work for. They are always proactive in terms of maintenance and the safety of their tenants. The same I feel can’t be said for several others. Payment is always on time and the staff are always up beat and polite. I don’t hesitate to guide my landlords towards them to manage their properties. Keep up the good work guys. 👌🏽

J. J.

What a lush agency! Everyone there was so nice to me and my friends and really friendly. They showed us loads of really nice 8 beds it was hard to decide which one to take! Really happy we’re all sorted before Christmas thanks to these guys. Felt like other agencies just wanted us to pick a house and take our money but this agency really cared about what was best for us!

E. K.

Really friendly agency. let through them twice in a row now as they're so nice to deal with! Everyone i viewed room-shares with were so nice while really professional too. I much rather paying these guys my agency fees over some other grumpy agencies in Cardiff. Totally recommend!

A. G. R.

Fantastic agency to deal with. Having previously let our property privately, I was reluctant to consider getting a professional agency involved, having heard friends complaining about their own agents. We were then recommended to give the Angels a call, and having met them, have been delighted with the help, advice and service we have enjoyed over the past 18 months or so, would recommend them to any landlord looking for help

A. B.

Me and my 7 friends were looking for a 8 bedroom house. We’re going to be in our first year of university next year, after viewing with other agency’s this agency defiantly was the best one we came across. Everyone was welcoming and friendly and had a lot of property’s to show us. Would 100% recommend! (Also the dog is the cutest!!)

K. W.

I’m a first time landlord and Lettings Angels have supported me all the way through the process! They Let out my property within 2 days of listing and supported the move within 2 weeks. Great effort and good for my income. Thank-you Angels

L. W.

I’m not sure where to start... I’ve recently purchused a apartment in Cardiff From the letting angels and I can honestly say it’s been the easiest property I’ve completed on, this being said it has been a tough few months (out of my fault) but Kelly and all the team insisted on going out of there way day in day out to make sure I had my apartment just how I wanted it! Kelly gave advise on other properties I was looking at with different agents and didn’t pressure me into anything she was selling, to me this shows what letting angels are all about.. that made me think she’s willing to give friendly free advice even if it didn’t benefit her company, to someone like me that means a lot more. Anyone who knows Kelly knows how far she will actually go out of her way to help anyone, this reflects in all her amazing team! I have made a friend for life and of course I wouldn’t go anyone else for buying or renting after this, couldn’t be happier! The commitment from each of you at letting angels is outstanding and so nice to see even when your so busy you made time to help and get things done and in some cases should of been done by others not the letting angels team! One thing I done is give Kelly dog advice as I’ve previously owned some french bulldogs.. so you can thank me later for helping Kelly get the amazing angel... if this face along with all the other amazing smiles in that office doesn’t make you feel comfortable I’m not what will! Thanks again!

S. P.

I would like to say a big thank you to the lettings angels team for helping me with my move within 2weeks. From day one they have helped me step by step getting into my new place. I would reccomend lettings Angel's to anyone who wants to move homes etc, they will not let you down :))))

H. P.

In my experience Lettings Angels are by far one of the better agencies to use as a student or professional. They are focused around making things easy for tenants and are fair and transparent with everything they do. They aren't deposit grabbers like some of the others!

S. H.

My first experience with Kelly and her team was in 2015 when I asked them to take over management for one of my rental properties from another agent with whom I'd had no end of problems. Their enthusiasm and genuine interest in providing top level customer service was so refreshing and really took the stress out of renting the property. Since then they have facilitated the sale and purchase of 2 properties, and have found tenants for the new investment properties in less than 2 weeks on both occasions. They deal with problems that arise (which inevitably they do, even in the newest of properties) with utmost professionalism, and I have been particularly impressed with the sincere and honest way they treat my tenants (something I've had difficulties with other agents in the past). I think this also reflects the energetic and fun atmosphere that is apparent from a visit to the office on Woodville Road.

S. T.

Staffs of this agency work hard and are reliable because the CEO of this company takes a good initiative of the workers. Before finding Lettings Angels, another agency showed me rooms that were not vacant. Because of a lack of communication in the workplace the staffs didn’t know those rooms were already taken by other people. I wasted much time for the unprofessional agent, so was anxious that I might not find a room by the starting time of my postgraduate course. But I was lucky to find Lettings Angels, they showed me 3 houses within a day and I could decide to live in the house where I am currently staying. I recommend Lettings Angels.

D. D.

They are the true guardian angels, they are the best letting angels I have found in the past 2 years. The service was really appreciated, Special thanks to Kelly, Mia. Highly recommended to those who are looking to rent in Cardiff.

J. M.

We had problems with our boiler for a few days and then were asked to move out while they fitted a new boiler. The new house we had while our boiler was being replaced was really nice and it had a hot tub. The boiler is now working ok. Tanaz was good at keping us informed about things.

M. K.

I have worked with several Cardiff agents and by far these girls are the best in the business. I have had excellet tenants and all of the paperwork is aleays received in a timely mannor. I would not hesitate to recomend Angels to landlords with student properties in Cathays. Thank you all in particular to Mair

S. O.

I would completely recommend this estate agent for students. They are quick to respond to all emails, calls and requests. They make student living very easy.

S. L.

Lovely agency, friendly staff and dog - Angel. Would 100% recommend to anyone looking for a student property with an agent that truely cares about student housing as a small agency offering a personal touch. Sophie

E. P.

Fantastic agency who manage our properties.They ensure all tenants are referenced correctly and Laura always keeps us up to date with maintenance and general enquiries. Definitely the best agency to use in Cardiff.

L. P.

Sales & Lettings Angels are FANTASTIC!!! very quick and efficient, defiantly the best agency in Cardiff. Made my life stress and hassle free. Would highly recommend. Thanks again!

M. K.

huge thanks to this company. they offered to pick me up from my house to show me and mates some houses on saturday because of storm dennis and it was raining so much and we dont have a car. we saw some good houses but havnt picked one yet. kelly also dropped us home after as it was still raining. i viewed with them last year as well but we went with a different company

L. A.

Graduate working for Sales & Lettings Angels on their graduate scheme and loving it! Amazing new merch has landed so we are all kitted out! Keep an eye out for us, and if you are looking for accommodation we'd be more than happy to help!

M. E. B.

I would like to make special thanks for Mair Malnati, she the process very easy from the start with quick response, starting from video viewing and finalizing all the paper work. She has be amazing as she has been avaliable to answer all my questions specially during this hard COVID time. Thanks for all the team has been working from home under all that stress to make other life easier. Thanks

B. M.

I recently brought a flat through Sales & Lettings Angels. They are all very helpful efficient in the office which as a first time buyer made everything less daunting! Would recommend to anyone looking to buy.

L. E.

Fantastic experience throughout! Kelly and the Lettings Angels gang managed to rent my property out in under 10 days, with no fuss & great communication.

A. T.

Absolutely blown away by Mia's service at Letting Angels, such a shining star and an excellent representative of the company. Led me around a couple of houses on a viewing day, will definitely be back in the future!

D. D.

Really friendly staff, really focused on your needs and what houses you are looking for, which as a fresher was lovely to have as it is a scary thing to do but they are so warm and welcoming made the looking for houses so much easier. Also have a lovely office dog 😍

D. S.

Have worked with letting angels for a few months now I find them very efficient, professional, friendly A pleasure to work with , Fiona in particular is very good Dave

T. S.

I moved into a house that had maintenance issues from the previous tenants but Fiona kept me updated and it's all fixed now. Great service. Thanks

J. B.

Arranged a house valuation through Laura, and was then visited by Kelly and Esme. They were all friendly, professional and helpful giving realistic expectations and accurate information. Thank you!

N. B.

I have several properties let via Kelly and her team, and I have nothing but praise for this up-and-coming company. Dedicated and professional; I look forward to our continued relationship over the coming years.

D. P.

I found the team and Lettings Angels very hard working and dedicated to helping Students finding the right property from them. I highly recommend Kelly and her team to everyone !

L. M.

thank you for being open at 8am after I locked myself out going to my car!! Dropped the keys up as well as I was in my dressgrown and they have a cute dog!

I. S.

We’ve just moved out and it couldn’t have been easier to get our deposit back. Good agency for students

S. M.

As an established landlord I only use this wonderful agency to market and look after my properties. Everything is always right! Highly recommend.

J. L.

THANKS GUYS! Sorting out my accommodation for my first year at Uni was totally stress free thanks to the guys at Lettings Angels. Really helpful, nice people AND they have sweets

J. B.

Amazing agency, couldn't do enough for us when we left looking for a flat late. Great staff and always welcoming.

a. t.

Absolutely fantastic establishment, very speedy responses and if the team don't make you want to go with them their adorable office pup will. 10/10 would recommend!!!

A. A.

Amazing service by farwa who helped me out with my housing search. I’ll definitely be recommending this place to my friends.

G. S.

Staff very helpful, friendly and professional! Made my move to Cardiff less stressful and more enjoyable. Would recommend.

A. H.

I found and booked a property online with a video tour with Fi’s help, can’t wait to move in!

B. G.

Really friendly people, helped us find such a nice house! Would deffo rent through you guys again!

R. D.

Always so friendly and helpful. Lovely to walk in and see everyone so happy :) always such a positive experience.

Professional and prompt service and all the staff are helpful and happy 😊 100 % recommend , always such a nice feeling to walk into their office and everyone is happy to help.