Reviews of ONE STOP PROPERTIES. (Real Estate Agency) in Glasgow (Glasgow).

ONE STOP PROPERTIES

103 Reviews

82 Comments

Real estate agency

Property management company

491-493 Duke St, Glasgow G31 1DL, United Kingdom

Description

Information of ONE STOP PROPERTIES, Real estate agency in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of ONE STOP PROPERTIES

Reviews of ONE STOP PROPERTIES

R. D.

Staff were always really helpful and friendly & responses to any queries or issues were always prompt. The team are great, but Jack & Kirsty in particular were always brilliant to deal with. Really friendly, but also really helpful. We really appreciated their communication and keeping us up to date with progress of repairs etc.

L. B.

I rented with One Stop Properties for a little under a year and can easily recommend them as the best letting agent I have rented with to date. They are upfront and honest, professional, courteous and easy to deal with, which sets them apart from many other letting agencies I have encountered who have made the phrase 'letting agents' a byword for unscrupulousness and stress. Their communication was very good from the application stage through to the ending of the tenancy itself. Information was always well explained and clear cut and they were swift in responding to any problems or queries I had with the flat. It has been a genuinely refreshing experience to rent with this letting agent and not to have to fight and harangue them over every little issue only to face more upon moving out as has been my experience renting with other agencies, and this has made life significantly easier and less stressful for me. I'd recommend them to anyone looking to rent with someone relaible and I wish them all the best for the future.

A. T.

We first met Wendy & Willie of One Stop Properties in 2006 when we bought a flat in Glasgow and they were recommended to us as a letting agent. We were so impressed that we moved the letting of our other flat, where we had a bad experience with the existing agent, to them. We have never had cause to regret that decision. From the outset we were given good advice, excellent service, total professionalism, friendliness and total understanding of how the market worked. Our flats were rarely without tenants over the 13 year period that they managed them for us. The regular inspection reports ensured that we always knew what was happening with our flats and any issues were dealt with promptly. All of the staff that we encountered were competent, friendly and helpful and a credit to One Stop Properties. Unfortunately our association has come to an end as we have just sold our last flat. Typically Wendy assisted us in organising the sale with a smooth transfer and provision of information despite the fact it meant she was losing the business. Thank you to all of the staff at One Stop Properties, we have enjoyed our time with you and cannot recommend your services highly enough. Alan & Thelma Thorne

L. H.

1 Stop have been brilliant from the start to the end of my lease. Any problems with the flat have always been fixed very promptly and with no hassle. They always respond quickly to emails/phone calls, and are very polite and professional. They have been very accommodating with the end date of my lease, which has really minimised the stress of moving. I would highly recommend them and would be happy to rent from them again.

J. B.

We visited many properties before choosing a flat from 1Stop in April 2018 and at that time I recall there was only one (bad) review on Google Maps. Now there are several really good ones and I'm happy to add my 5 stars. I've dealt with property agencies before and was initially nervous about 1Stop, finding them a bit pedantic about their paperwork but during our tenancy we have found them to be friendly, helpful and professional. Issues have been dealt with when the property owner has agreed to repairs - and here is where 1Stop have to steer a potentially difficult course between tenant and property owner. As tenants, the three of us had a happy experience and if I was a property owner, I would choose 1Stop over any other agency in Glasgow.

W. M.

Having had a poor experience with a previous letting agency, as a Landlord , I moved to 1 Stop Properties about 7 years ago. I have always found all the staff to be friendly and professional whilst very personable. They undertake vigorous checks of tenants, secure new tenancies efficiently and keep me updated with any issues. Communication with the agency is particularly good. This great customer service combined with the rapport I have developed with the staff means that I am likely to continue with them for years to come.

D. C.

I feel able to comment as I have been involved in property management for over forty years having bought my first flat in Partick when I was 18. My wife and I began using 1 Stop Properties for our Glasgow flats when we moved to live in Spain 11 years ago and have found them to be in a class of their own. We never have issues with Council Tax demands following the departure of a tenant, unlike our experience with agents out with the city. Inspections during tenancy are carried out regularly and tenants are happy with the service provided. Rent statements are clear and easily understood. Staff are always friendly and the office, having been recently modernised is a joy to enter. David & Eileen Clarke

G. M.

Having been a tenant for ten years before the landlord decided suddenly to sell the flat, I've never experienced any issues with the agent. They acted when I advised of any repairs needing done and while ultimately they need the landlords instruction they would always get the necessary done, including a replaced boiler and washing machine. When the landlord decided to sell out of the blue (and me still being on a short term assured tenancy agreement) Wendy personally called to discuss it with me before I got the letter in the post, and she and Kirsty were happy to negotiate an extension to allow me time to find and move into my new house. On checking out of the flat, Kirsty was fair and reasonable in assessing the flat's condition and arranged a full deposit refund, which lifted a lot of stress for me. I had a much poorer experience with another letting agent previously and was pleased not to have this repeated. Renting isn't easy and it isn't always smooth sailing but the people at One Stop were always professional and fair with me.

J. T.

After a challenging and unsatisfactory experience with a previous letting agent in Glasgow, including irregular and "lost" rental payments, as a landlord we started working with 1Stop Properties in January 2013 and have nothing but praise for their performance. Most importantly, payments have been processed on time every month for 5 years without exception. Regular property inspections have been very useful in ensuring that the flat has been kept in excellent condition by the tenant. Recent tenant changeover is proceeding very efficiently with minimal time without a tenant which is obviously the ideal situation. To all at 1Stop Properties, keep up the good work.

R. M.

Superb service. I use One Stop to rent out my flat in Glasgow and have found them to be courteous, professional and reliable. My flat has been practically constantly occupied now for several years and the wonderful staff deal with any issues that arise swiftly and effectively. A very happy landlord.

L. C.

When I was moving flat in Glasgow and having a look around, I genuinely only looked for properties managed by 1Stop Properties and as a result found a home in Glasgow for a happy and hassle free 4 years. My sister let her flat in Glasgow before me through them and both of us are full of praise for the 24 hour support, friendly, understanding and professional staff. I absolutely adored my flat and would never have moved out and away from Glasgow had it not been for a new job. I would recommend looking at their properties first and foremost if you are moving in to or around Glasgow, I don’t have a single bad word to say about them.

I. R.

I've been renting a property via One Stop Properties for over 3 years and they have been professional and helpful throughout my tenancy. They have done everything you could possibly expect from a letting agent, been extremely good at communicating and are very professional and above board in all their interactions. I would not hesitate to recommend them.

T. M.

1 stop are the best agents I have ever used. One of the property managers took ownership of an ongoing roof repair that had been in the hands of the factors for 6 months. Once the P.M started to drive the project for the factors things started to get to get moving......slowly at first as the factors still proved to be obstructive. The dedication and commitment shown by this wonderfully professional eventually paid of and I now have a start date to get my tenants leaking roof repaired. I can't thank these guy's enough for being a credit to thier profession and I cant recommended them enough. Top class service.

R. L.

Great letting agency, with very helpful staff. We have been with 1 stop for a year during which the only contact they had with us was to arrange the quarterly flat inspection. Otherwise we were left to ourselves and they were always extremely helpful when we contacted them with any issues (which wasn’t many and none within their control to prevent) Also worth noting that the process to move into a new property was very very quick with them.

L. D.

1 Stop Properties have been letting and managing our flat for the past 5 years. We have been very satisfied with the services provided, in relation to both finding suitable tenants, and administering the tenancy afterwards. They have an excellent set of tradesmen they can call on to deal swiftly and cost-effectively when issues arise. As well as being very efficient, we find all the staff members to be friendly and pleasant to deal with.

P. C.

Myself and a friend were renting with OneStop Properties as first time tenants. Denise and Mel were absolutely amazing at guiding us in the right direction and explaining everything to us in a way we would understand. During the exit of the tenancy Mel, Denise, Kirsty and Jack were all brilliant. They made life extremely easy for two young students renting for the first time, the office had a relaxed feeling with some laughing and joking as well. Excellent service and staff. Will definitely rent with the OneStop team again. Thank you for everything. Peter and Callum.

J. F.

As a renter, One Stop were the best agency I have dealt with. Sorted any issues raised promptly and professionally and all the tradesmen they used were great. Very fair on returning deposit also.

E. F. B.

A very helpful agency, they sorted every single problem I had incredible quick, during my three year living in one of their houses. When I had to leave the flat, they made this situation easier for me too, without any inconveniences. I only have good words for this agency, very recommended. Thanks.

J. N.

My flatmate Harry and I lived in a OSP two bedroom flat on Moir Street, Glasgow for around 11 months (we moved in at the end of September 2019 and moved out in early August 2020). OSP were responsive to the various issues raised throughout our tenancy, mostly to do with the ingress of vagrants into the stairwell which was largely outside of their control. As other reviewers have mentioned, they gave us an opportunity to return to the flat after we'd moved out to clean a couple of spaces we'd missed, meaning we were able to receive our full deposit back. Considering how letting agents are notorious for withholding partial deposits, I thought this alone was highly commendable on OSP's part and warranted a 5-star review. Thanks OSP, and if I'm ever staying in Glasgow again I won't look anywhere else for a property to rent.

S. K.

I found 1 Stop a breath of fresh air after having nothing but trouble with a number of 'big name' Agents over the years while renting properties. Almost without exception every problem/query was dealt with or a remediation instigated within 24 hours. Their service has a personal touch with years of experience, you know you are not dealing with a youngster with a checklist. Now I have taken then plunge and bought a property I don't know what I'll do without them! Can't recommend them highly enough.

W. Z.

I would highly recommend 1 Stop Properties. They never let me down. Everything was always taken care of so quickly, (issues like broken boiler, oven, heating etc)many times even same day I phoned them they got someone to my flat to solve the problem. They are extremely professional. Been with 4 different agencies so far and can say that they are definitely the best. Thank you 1 Stop Properties, it has been a pleasure renting from you for the last over 6 years. I cannot imagine how any agency could possibly do a better job than you guys

M. M.

As a past tenant renting from ONE STOP I would highly recommend them to anyone, Nothing was ever a problem for them and there communication skills are on top from start to finish. Renting for the 1st time was scary but they made the process so easy and we had a great year renting from them. Thank you again for everything!! :)

g. r. (.

Rented a property with One Stop Properties for 6 years and found the team and their service to be excellent and thoroughly professional throughout. Great communication and any issues with repairs were dealt with quickly and efficiently. Highly recommended.

A. L.

1 Stop properties have been looking after my 2 flats for 2 years now they have been very helpful from the beginning being new to renting out flats they were amazing making everything so easy for me. The service they have provided over the past 2 years is second to none quickly sorting out any issues my tenants have had their team of experts quickly deal with the problem in a friendly and professional manner I would highly recommend 1 Stop properties to anyone

N. G.

1 Stop have managed our two properties for several years now. They are excellent at finding tenants, minimising void periods and achieving a fair monthly rental - everyone wins. Melanie has always been particularly helpful. As a Landlord, their careful management means a "hands off" approach for me but I am always kept well informed. Highly recommended.

K. M.

i have been a landlord with One stop for the last few years and i couldnt be happier with the onestop team, they keep all our properties in great condition, find us awsome tenants which they treat with care and respect, they take great care of us making sure we are doing all the right things, couldnt recomend One Stop Properties highly enough to both landlords and tenants.

D. M.

As a USA based landlord I used to have a bad property management service from another well known agent in the Dennistoun area. I was so miserable with the old agency and my property concerns that I was considering selling the property just to be done with it. OneStopProperties interviewed me on the phone and decided to take me on as a client. We discussed the property and my past issues with my agent and I have never looked back. Amazing service since that day and complete peace of mind! Living abroad in the USA and to know that I have OneStopProperties looking after us is a huge comfort! Great communication, professional, excellent advice and the entire team are responsive to all my concerns. I highly recommend OneStopProperties to handle your property. I have been very satisfied with their service and just wish that I had found them earlier. If I could give more than 5 stars I would!

S. B.

We have used 1Stop Properties as our letting agent in Glasgow since 2006. They have always given us a completely professional service from looking after the flat with repairs & redecoration to advertising and letting. They have helped to ensure our flat has never been vacant in 12 years.

C. P.

1Stop Properties have been managing my flats for the last 6 years and I have never had any issues, everything is taken care of and dealt with in a professional manner. I would have no hesitation in recommending them to look after your rental properties.

H.

I rented through One Stop Properties for just over a year and never had any problems. All my queries were responded to promptly and repair requests were dealt with extremely quickly - I would highly recommend this letting agency!

D. M.

1 Stop Properties have acted for me for a few years now. I live far away from my property and they have taken all the worry away for me and dealt with everything with complete speed and ease. I wouldn't hesitate in recommending them to anyone who is looking to rent out their property.

D. “.

My experience with First Stop Property began in 2008. Back then I was moving from Scotland to Hungary and I wanted to leave my apartment in the hands of a reliable, experts and flexible agency. Definitely the last thing I needed was to worry about managing an apartment thousands of miles away. I remember back then, a friend of mine told me “hey, there is this guy called Willie, managing the 1stopproperties agency here in Dennistoun, have a word with him, you will not leave disappointed”. Willie is now retired, 1stopproperties is more than ever live, in step with the times, my apartment is still in their expert hands, and I'm a very much satisfied oversea landlord.

l. c.

As a Landlord, new to the Glasgow Market, I found myself in the dark about which areas and types of properties, offered the best rental opportunities. Wendy at 1Stop Properties, with her in-depth knowledge, expertise and generosity, has been my guiding light. She was able to not only highlight good areas, but the streets to go for and avoid, and even issues to look out for in certain buildings. Simply amazing! Through her counsel, I have now found two great investments. I would not have made such wise choices without her input, for which I am very grateful. Wendy at 1Stop Properties is without a doubt a valuable asset to any Landlord.

L. D.

I have no hesitation in recommending One Stop Properties. They managed our property for some nine years and that speaks for itself. They arranged reliable tenants, responded quickly and efficiently to every request from us or our tenants, carried out all routine inspections and reported any issues. They have a great knowledge of the rental market in the area. Each and every one of the staff is friendly and pleasant and it has been a pleasure dealing with them over the years.

R. P.

I've used 1 stop as my property manager for many years now. They are always very prompt in addressing any issues and proactive in their approach. Would recommend their service to anyone considering who to select as their next property manager.

s. j.

As guarantor to allow my student son to rent a flat with one stop property, I would just like to thank Wendy and Kay for all their help. The company are reliable, friendly and respectful. I would not hesitate to recommend them or use them again in the future.

G. D.

I've rented through One Stop Properties for the past two years, and can't do justice when describing just how supportive and understanding they have been to me during that time. A particular "thank you" to Kirsty Ogilvie, with whom I've had most contact - a very efficient yet simpatico lady. Best wishes for the future to everyone at One Stop Properties!

J. M.

With all the horror stories of letting agents and a few bad experiences it was a pleasure to find the team at 1stop. Always on hand and dealt with any issue promptly and with minimum fuss. If you are looking to rent in Glasgow make sure you have the right letting agent before searching properties. Have done and will recommend again.

E. H.

I rented with One Stop for two years and found them to be a great agency. All issues were resolved promptly and the exit process was very simple. I would definitely recommend.

R. L.

Had a great experience renting with 1 stop. Friendly approachable staff, quick to get back to you on issues and very accountable with their properties. Would rent again with them in the future.

C. Y.

I stayed with one stop properties during my final year at university. They were great at dealing with any of my queries and were quick at to respond when a leak from our upstairs neighbour's washing machine leaked causing the kitchen roof to fall in on new year's day!

R. H.

As tenants we have experienced nothing but professionalism and courtesy from 1Stop throughout our tenancy. Very accommodating, would recommend to anyone renting within the Glasgow area.

C. S.

My partner and I rented our first home in Glasgow with them, just before the lockdown in March 2020. Very professional and helpful team would highly recommend!

R. L.

Been with One stop properties for a year now, and they’ve never let me down. Great communication and understanding. Quick to respond to emails and provided help around the property when needed. Highly recommended

D. S.

We rented a flat for two and a half years from One Stop Properties and had a great experience. The team were always friendly and professional and responded to our enquiries promptly. When we had minor issues, these were attended to quickly and without quibble. After we left, we were delighted to hear we would get our deposit returned. I have no hesitation in recommending One Stop.

P. S.

As a tenant, of a property 1 stop properties mananaged, for 3 years, i can't praise all there staff high enough, professional, attentive, and personal. Definitely recommend, you are in safe hands.

Z. M.

I've rented with this company on two seperate occasions and both times they have been incredibly friendly and helpful. I would definitely recommend them as any time I've had an issue with the flat they have been quick to respond and take action. Staff are lovely!

G. M.

Absolutely great letting agency. The best that I have dealt with in my time as a tennant. Always on hand to deal with problems in a quick and efficient manner and all staff are really friendly. 10/10 service.

S. W.

Incredibly accommodating - nothing is too much hassle. Staff are professional, friendly and very approachable. Would definitely recommend if you are looking to rent in Glasgow.

J. M.

Having been a tenant with one stop for 5 years I can genuinely say they have been fantastic. Quick, efficient, friendly and always helpful

m.

I highly recommend 1 Stop Properties. I've never had a problem with this agency. Friendly service, quick repair of home appliances and quick response with any other problems.

a. w.

Needed 4 clothes post removing and they literally turned up next day, cut them down and took them away. No bother, no fuss and very reasonably priced.

L. R.

Staff are very professional and always dealt with everything in a timely and organised manner. When it came to ending our tenancy, they could not have been more helpful. Would highly recommend them!

A. T.

I am a relatively new landlord with a property in Glasgow SS and picked 1 Stop Properties as they are friendly, honest and have a fantastic knowledge of Glasgow.

A. J.

Best letting agent I've ever had; quick to respond to repairs, etc., very professional set up when first letting, and all repairs carried out have been of high quality so far.

A. O.

I have been with One Stop for 5 years at a flat they manage, and had a great experience with them dealing with everything in relation to my lease flat. Kirsty Olgive and Melanie Gibbons were always very sweet and quick to respond to inquiries or issues, either by email or phoning. There were never any major problems, and I really felt like they cared incredibly for their customers. I would highly recommend them for any future property management or lease situations.

J. M.

Was with one stop for 4 years and have no complaints, good advance warnings for home inspections and someone always available if you need to contact them

L. H.

The best experience I've ever had with estate agents! Wonderfully kind, professional and timely. Would recommend to all.

M. E.

Been with 1 stop properties for quite sometime. Nice letting with them starting from viewings to Maintanence of property. Will definitely recommend

L. L.

I rented a flat in Glasgow for just more than one year and I was extremely satisfied with the services. Thanks again.

A. P.

Stayed in a flat they let for over a year. Very friendly and reliable. Fixed all issues that arose as quickly as possible

C. M.

Incredibly friendly staff. Always willing to go above and beyond to make sure the process of moving and living at their properties are seamless. Couldnt reccomend them enough!!!

T. S.

Great letting agency. Always was on hand to help when there was problems with the flat. Easy check out.

A. H.

Great letting agent. The staff are always helpful and made it easy for me to make home when moved to Glasgow.

C. Y.

I'm happy with the 13months renting experience. Professional agency.

C. C.

Would highly recommend 1 Stop Properties with Wendy and her team!! Extremely professional and friendly and a league ahead of their competition in the market and cannot fault!

J. B.

I wouldn't usually bother leaving a review for something like this but I think One Stop deserve it. Easily the best agents I've dealt with as a tenant. They're responsive and professional at all times, eager to help and I never felt they were being invasive with inspections etc, and they were always happy to work around my schedule when any visits were required. Any issues with the flat were always dealt with promptly and to a high standard. All tradesmen used were always friendly and professional. Even when I had a bit of financial difficulty, they were sympathetic and eager to help. Though I ultimately had to leave Glasgow, we parted on excellent terms and if I ever look to rent in Glasgow again, One Stop will be the first agents I contact.

G. M.

Fantastic estate agent. Couldn't have been more helpful regarding any issues with the flat .

C. M.

Good, prompt communication and viewing style - not pushy with sales and informative when asked questions regarding the property.

T. B.

sad that i will leave 1 stop properties after 4 years with them. i hope to see you again in the future.

T. K.

Helpful team. Responded to any issues I had in a timely fashion. Thank you for your service!

G. M.

Very helpful, friendly and professional team. Always quick to respond to any issues.

M. D.

Friendly, helpful and professional staff

G.

Friendly, Reliable, Knowledgeable Service.

R. M.

Professional, friendly, helpful staff

K. A.

Good

T. c.

G. M.

Hi, I rented with One Stop Properties for nearly 2 years. Great quality and price for the location with walking distance of the city centre and with private car parking as well. Only one issue whilst in the flat which was with a loose kitchen tap which one stop fixed immediately so great service on that part. When it came to handing back the keys they noticed 2 places that I had completely forgot about to clean and gave me the opportunity to go back in, catch these areas so me and my wife were able to recieve our full deposit back without any issue which they didn't have to do but I totally applaud them for that as I had previous dealings with another letting agent who didn't hesitate to take some of the deposit for things missed. So overall 5 stars 🌟 🌟 ⭐ 🌟 🌟

S. S.

S. G.

A. S.

Honestly the best real estate agency as we know it. We recommend to all people who are looking for full professionalism. We rent a flat from six years and there have never been any problems. Little failures were removed immediately and were never ignored. Agency staff respectful of everyone and very friendly as well as the atmosphere at the agency very warm. Also thank you very much to the One Stop Properties staff for a lot of help in the quick and stress free rental of another flat One Stop Properties deserves more than five stars.Anna & Adam

A. N.

I was a tenant of One Stop Properties for two and a half years and would highly recommend them. Having rented with other agents for 10 years this was by far the best experience. Any issues I had were dealt with swiftly and professionally. The check out process was also very simple with detailed information provided regarding what they expected which resulted in me receiving my full deposit back within a couple of days. If I was renting again would definitely use One Stop Properties.

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