Reviews of Douglas & Gordon Estate Agents Balham. (Real Estate Agency) in London (London).

Douglas & Gordon Estate Agents Balham

220 Reviews

216 Comments

Real estate agency

81 Nightingale Ln, London SW12 8NX, United Kingdom

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Description

Information of Douglas & Gordon Estate Agents Balham, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Douglas & Gordon Estate Agents Balham

Sunday

Closed

Monday

8:45am–7pm

Tuesday

8:45am–7pm

Wednesday

8:45am–7pm

Thursday

8:45am–7pm

Friday

8:45am–6pm

Saturday

9:30am–5pm

Reviews of Douglas & Gordon Estate Agents Balham

J. H.

I came across several of the team as I sought to let a relatively high end property. All the D and G team were very efficient at getting the house photographed and demonstrated on the web. The vetting of tenants was carefully and thoroughly done. I was impressed with the attention to detail for all aspects of the technical/legal elements of the letting process - I know that this puts the Landlord in a much stronger position should there be any difficulty. I have limited experience of other agents - D and G are significantly better. Alongside the very professional approach all the team were warm and encouraging communicating very well by phone and email. Although in discussion with the team they don't agree, I still think the initial suggested rental price was a little high - nonetheless we ended with a good rental income. Thank you.

S. M.

Lois was great - quick, friendly & efficient and got us a great rental price for our flat. Can't believe how quickly it was photographed and then rental agreement signed! She communicated fantastically throughout and I would highly recommend her & D&G for anyone looking to get their property on the market quickly.

B. H.

Great experience selling our flat through the Douglas and Gordon team. Simple and quick onboarding process, regular updates and open communication, pragmatic and helpful advice, negotiated well to achieve final price. In particular Oliver was helpful at the outset in setting everything up, and Jesse drove the sale through to completion. A slight premium on fees compared with the market, but as with most things in life, you get what you pay for and I would make the same decision if I had my time again.

C. D. F.

I have worked with D&G on and off over the last year across both Sales and Lettings and have had nothing but a pleasant experience. Sian-Louise has continuously gone above and beyond to answer queries, resolve issues and advise the best course of action for my property. Having dealt with many other agents over the years, D&G is a level above the rest and I would highly recommend them to buyers, sellers, landlords and renters.

C. J.

Despite finding a place to rent with another company, I was very pleased with the service and dedication of Douglas and Gordon Balham to find me a home. They were attentive to my property requirements, quick to update me with progress and always in communication. I would like to make a special mention to Donovan who worked very hard for us, the most helpful and friendly estate agent. And to Lois, who was also great to work with, very proactive and polite. Thank you

T. M.

To be honest before I met Rebecca, life was looking pretty bleak. We were searching for a house for about 6 months without any success and then suddenly Rebecca and the D&G stepped into the ring and found us one in under a month in a super competitive market. Big thanks to Rebecca and the team for the help they gave us in trying to find a new place. We look forward to moving into the new pad!

V. S.

Great experience with D&G. Rebecca has been great; she is friendly and really efficient. I am very pleased with her service and dedication in helping us rent a flat. I definitely recommend her and Douglas & Gordon.

E. M.

I have had a great experience with D&G. Connor has been really helpful, efficient, and friendly throughout the process. I would recommend Connor for anyone looking to buy a property.

T. H.

Would highly recommend Douglas & Gordon. Hannah was very professional, transparent, responsive and great to deal with throughout the purchase of our first house and made it a seamless process. No doubt we'll use D&G when we come to sell! Thanks.

J. P.

Very professional and accommodating. Viewings were always made to work around my schedule. I dealt with Rebecca Ross and she was incredibly responsive keeping me updated on both properties I had viewed and anything that came to market as and when they did. Highly recommend - fantastically friendly and non pushy agency

P. T.

Douglas and Gordon have been the best estate agent I’ve worked with in SW London particularly in terms of proactivity to help find us the right place. Thanks a lot to Rebecca Ross who’s constantly updating us with new options and honest advice!

R. W.

I recently purchased a property through Douglas & Gordon, Balham branch. They provided an excellent and reassuringly professional service. Hannah Downey, sales negotiator, was communicative and organised and she helped guide the transaction when it hit inevitable obstacles. From a buyer's perspective, I would recommend Douglas & Gordon to anyone in the area.

It was an absolute pleasure to deal with Donovan when looking for our new home. He was incredibly responsive, helpful and passionate about helping us find our new home. We wouldn’t want to go with a different estate agent again! - Kate and Charlotte

F. M.

Very helpful and professional. Rebecca our agent went above and beyond to help us secure our offer! Although we didn't end up going forward with the house the fact I've leaving a review attests to how helpful they were!

B. K.

I have been dealing with Donovan at the agency. I have to say he represents the company in a highly professional manner. I and am very impressed with the service I received from him. 5 stars all the way

S. C.

Look no further for the best estate agent ever! Sian-Louise puts her heart & soul into her job. She found buyers for my house so quickly, even when one buyer pulled out through no fault of hers! She is always communicative, reliable & solves any problems! Thank you SO much Sian!

B. U.

Had a great experience renting a property with Rebecca and her team. The whole process has been very smooth and she has been diligent and responsive throughout. First class.

C. M.

We are first time movers to London and Rebecca has been incredibly helpful in our search so far. She is always punctual, professional and has suggested great properties which suit our needs and budget. Wouldn't hesitate to recommend Rebecca or D&G!

O. A.

I'd highly recommend D&G for any propery search. Donovan especially made my search hassle free (if anything I caused him more hassle than he caused me). They were responsive, attentive, very clear in everything I needed to know about my new tenancy and managed to find a house and process all my documents within a week

N. N.

I tend not to post reviews unless I feel I need to highlight either very good or very poor service. In this fast-moving, competitive market characterised by low stock levels and high demand where prospective tenants are often treated as a ‘commodity’, I’m happy to highlight the personal touch and proactive approach provided by Douglas & Gordon and in particular by Rebecca R. as a polite, professional negotiator in carefully considering my requirements for a property as a tenant both in terms of the property type and what the landlord is looking for in terms of tenant profile.

C. L.

For a first time tenant, D&G provided a great and transparent service. Special thanks to Rebecca for her enthusiasm and expertise. Would highly recommend to first time renters.

J. R.

We were moving from Glasgow to London, and bought our property through Douglas & Gordon. The team were so professional, and extremely helpful throughout the full process. Can't fault them!

N. C.

My housemates and I had a very positive experience with Rebecca Ross in the lettings team at the Balham office. She provided a helpful and professional service which allowed us to successfully find our new home.

N. C.

Rebecca at D&G Balham turned a fairly stressful time trying to find a flat, so last minute, into an extremely seamless and exciting experience for us. She knew the exact flat that we had been looking for. So responsive, extremely helpful and the right balance between super professional and friendly. Thank you so much Rebecca! Nicole & Vincenzo

B. M.

After months of looking, Rebecca managed to find us a great spot. Really professional and helped move things forward extremely quickly. Really happy with the service and would definitely recommend, cheers Rebecca

C. D.

I needed to find a flat really quickly, but I also didn't want to compromise on finding a space that suited me. Rebecca was super helpful and organised a viewing really quickly. Within a few days it was all sorted.

M. G.

We had the best experience with D&G Balham. They listened to what we wanted and helped us make moving less of a stressful experience and more of an exciting one! Special thanks to Rebbeca Ross, who’s hard work and enthusiasm is not only admirable but also contagious! Forever thankful to you and your team! ❤️

B. -.

A fantastic experience selling our home with D&G. Oliver has amazing energy, great ideas and went above and beyond for us for which we are very grateful. Oliver and the team are so professional, dynamic and all round lovely people. Hannah in particular was amazing also. A sale was secured after our first viewing... couldn't be happier. I can't recommend Oliver and his team enough.

K. D.

Very grateful for Donovan Efedede's professionalism and responsiveness. He worked very hard to help me find a suitable flat and I would happily recommend him to anyone seeking accommodation!

S. P.

What a delight to work with the D&G team. Everyone I've met and spoken with has been professional, knowledgeable and super helpful. They managed to sell my flat in 3 weeks from instruction. I cannot recommend them highly enough.

E. J.

We had a long road to travel. Our flat was a leasehold and the mansion block was going through a change in management companies. The new management company was desperately needed as the old one left the building with a list of repairs and maintenance. The flat is lovely but getting through all that was a longer slog than one normally goes through. Hannah sold our flat and was simply the best. She was responsive and always there for questions and queries from the us as well as the buyers. She orchestrated the process of offer to exchange to complete like a maestro. Also, it should be noted that we did have to make some adjustments to our asking price at the advice of Oliver the sales manager and it was exactly what was required to get the right buyers across our threshold. A great team all around and you will be in good hands.

A. H.

Buying is flat has been a stressful time but I can not fault Douglas and Gordon. Jesse has been dealing with my purchase and I’ve found him to be professional, responsive and accommodating.

R. H.

Oliver and his team were amazing selling my property for me! I felt the service they offered was super professional - what impressed me the most is they got me a better deal by hanging on for the right buyer at the right price. I'll be using their services again!

P. D. D.

Worked with Rebecca in Balham - such a fab experience and helped us get the house quickly and efficiently! If I ever have to house hunt again I will definitely be going back to her!

Very professional and attentive service, John and the team did a fantastic job getting our property on the market quickly and matched a lot of suitable vendors for viewings. If you are currently struggling to get interest in your property, I recommend switching to this branch as they made life very easy for us and we were swamped with potential buyers. Highly recommended.

F. W.

Rebecca and Lois were both very welcoming and helpful when helping us find a flat recently! Professional and clear throughout the process

F. C.

Rebecca was exceptionally professional, always extremely responsive and a clear asset to Douglas & Gordon. Should be promoted if anything

J. P.

I aborted a purchase through a competitor owing to the lack of communication from the estate agent and was then lucky enough to find an even better property marketed by D&G. My initial agent was a chap called Joel who was super engaged. He left and at that point i was worried he would be replaced with someone not as professional. I was very happily surprised! Amy Cooke was amazing: picked up the account with zero fuss and awesome continuity, kept pressure on both buyer and seller and managed to get us over the finish line last week! Thanks Amy for making the whole process seamless and easy. Well done for the awesome communications. If your boss is reading this, please pay her a BIG bonus for being awesome! :-)

j. k.

Probably one of our best experiences with estate agents we have had in London. Everything has been so smooth, and everyone we have communicated with has been professional, super speedy and friendly without being overbearing. Particular shout out to Lois and Emlyn, who have been really lovely to deal with. What is usually a stressful time, has been made really straightforward and easy. Would recommend to anyone.

J. A.

The team at Douglas & Gordon were extremely professional and helped us find our dream property. Both Jon and Emlyn were fantastic to work with and always came through with answers to our many questions. Would definitely work with this team again. Thank you! Best regards, James, Samantha and Porter

Did not end up renting a place with them. However, Rebecca our agent was very professional, patient and caring. She listened to us, and understood what we were looking for. She went above and beyond to provide excellent customer service, and we would not hesitate to contact them if we are looking to move in the future.

H. K.

4 stars for D&G - they dealt with any issues we had really professionally. If I could rate the agent who sold our property separately, I would happily give Amy 5 stars. Amy was the most professional member of the company who we dealt with, she went above and beyond to ensure a smooth transaction. Amy was responsive, professional and really insightful with any questions or concerns we had. We were thrilled that Amy got the sale for us and would recommend her without any hesitation.

My contact at D&G is Oliver and he has been great to work with...my property sold quickly, a second and unexpected back up offer materialised and he found me my next property enabling him to manage me through the process end to end. I would (and have) recommended D&G.

G. P.

I’ve been dealing with Sian-Louise and she’s been brilliant! Very personably, helpful and has been making the process run incredibly smoothly.

M. C.

We worked with Rebecca and we cannot big to express how fantastic and professional she was. Nothing was too much or difficult for Rebecca and the array of properties Rebecca provided us from our requests were exceptional. Moving property is daunting and Rebecca recognised this and reassured us every step of the way. I could not recommend Dougal And Gordan Higher as an Estate Agency and Rebecca reflects their professional and supportive service

D. S.

Great estate agents, both Rebecca and Lois were extremely helpful and communicative throughout the entire process

B. S.

Our realtor Amy Cooke has been so great throughout the whole process, from the first viewings till even now after the purchase. She has been very reactive, professional and mostly genuine! We would recommend her and D&G.

Our agent was Jon at Douglas & Gordon, he was a pleasure to work with, was very responsive and professional. He helped us find a property we love quickly and was very kind and friendly in the process! Would highly recommend.

M. N.

Hannah helped us find the perfect property which fulfilled all of our requirements. After the offer was accepted she was extremely professional and was always on the front foot to drive things forward, making sure both sides were informed with the state of play. Would highly recommend to anyone and wouldn't hesitate to use D&G again in the future.

A. W.

If you want to sell your property in the South West London area look no further than Douglas & Gordon. Their cross-office structure to market our property meant we had plenty of viewings and the conversion to offers was very good. The service and communication was excellent, the portal to see the feedback from viewings was very helpful and efficient. Special thanks to Amy who was so friendly, always on the end of the phone if we had any questions and ultimately ensured the sale went through successfully.

D. G.

Great service from Jesse and the rest of the team at Douglas and Gordon. Really flexible in arranging a viewing at short notice and very efficient and professional in handling our offer. Thank you!

B. L.

Jesse and the team were excellent at getting our move sorted against a tight deadline, thanks again Jesse!

A. H.

D&G Balham provided an outstanding service through the purchase process. Our agent, Joel, was particularly helpful in answering all calls, questions and queries, in addition to pushing for exchange and completion as soon as possible per our request. Would highly recommend their service for anyone looking to purchase a property in the area.

N. B.

Douglas & Gordon Balham were invaluable in securing my home! All of the staff were extremely professional and knowledgable of the area and the housing market. I was also in the process of working with other letting agents in the area but D&G went out of their way to find our family the perfect place to live, making the process smooth, efficient and high quality. Highly recommend D&G for their services! Every staff member always greets with a massive smile and you know that they genuinely love their job as they are so positive, knowledgeable, and helpful. What an incredible team! Since moving in, I've been blown away by how community-centric this office is! D&G Balham also sponsored our last two annual Festive Fairs at our local primary school. Lead by the extremely energetic manager, Emlyn, not only did they provide enormous financial support, but a whole team volunteered on the stalls, providing direct help to the children and spreading good cheer across the event. It is so lovely to have a community partner who deeply and truly supports our schools.

J. H.

Amy was amazing help throughout purchasing my first property! She was very quick at replying to any queries and constantly chasing the other stakeholders in the transaction. Would definitely recommend D&G!

A. M.

Rebecca and her team were very responsive to all our queries. She gave great advice to help us secure the property and we really appreciated all her help.

A. S.

I really enjoyed my experience working with Sian-Lousie, she is an asset to the business.

I. S.

We had a great experience working with Douglas & Gordon when purchasing our property. Our sales negotiator, Georgia Elliott , was an absolute pleasure to work with from start to finish and made us feel well looked after throughout the whole process. She was professional, quick to respond (always) and helpful in every situation. We would thoroughly recommend D&G.

C. G.

We have recently sold our property through Douglas & Gordon Battersea office (after buying it through them 10 years ago!), and were very happy with the level of service provided from Leah, Joel and team. They were professional but personable, quick to respond, and efficient in following up any requests. Thank you!

J. E.

We had an excellent experience with Joel at Douglas & Gordon Balham. He was patient, clear and very efficient. Always picked up the phone and answered our questions throughout - a top estate agent for first time buyers, would highly recommend!

G. W.

Looking for a new tenancy in London is stressful at the best of times, let alone mixed in with the climate of pandemic. Rukayat J at Douglas & Gordon in Balham has made this process so much more easier, smoother, and transparent. She is professional, friendly, and tremendously helpful. Rukayat is a huge credit to D&G and a wonderful example for estate agents far and wide - thank you so much!

S. A.

Our experience with D & G was very good. Tami was so friendly and always on time. Also she is so professional, she could realize what kind of property we need from the first time. Never waste our time with options that we not happy with. All the properties she suggested were almost meet our requirements. I would say she is one of the best people I met in London working in this field.

S. L.

Amazing experience using Douglas&Gordon in Balham. Hannah and Emlyn were a pleasure to work with, efficient, helpful and kind. I felt they genuinely cared for my needs, all requests I had were implemented. Fantastic communication throughout the process, definitely different to any other agency I have dealt with in the past. I could not have asked for a better service from the Lettings team, a cut above the rest!

J. C.

I have dealt with Douglas and Gordon's Nightingale office on many occasions in the marketing of my flat nearby. Georgia, Dave and Oliver have been brilliant the whole way through the process, keeping me informed of how viewings went and always being helpful and professional. I recommend them highly.

M. H.

Thank you D & G. A big thank you also to Amy Cooke who was fantastic all the way through the process. Very keen to help with any problems I had and was always a phone call or an email away. Extremely responsive and professional as well. 10/10 service and very happy with my new home.

S. E. R.

Georgia Elliott was outstanding - she made a huge effort to understand what I was looking for and then spent hours showing me properties she thought I would like. She showed me properties back to back from 5-9pm on our first appointment, and then took me back numerous times to see revisit the flats I liked. I thought she was really, really helpful, friendly, patient, and not the least bit pushy. She was an excellent representative for the standard of service offered by D and G.

C. M.

Douglas & Gordon were a pleasure to work with and helped us secure our dream home. Emlyn and Hannah went above and beyond to help us in our search and made us feel incredibly valued and cared for during the entire process. Emlyn gave excellent service both during and after finding our property and attended to any questions we had. I would highly recommend their services and will definitely use them again in my next property search.

S. B.

Dave has been an outstanding counterpart in helping me buy a place in Tooting. From initial conversations, throughout the search & Dave's overall delivery has been impeccable. He was an absolute pleasure to deal with and challenged my tainted view of estate agents whom I'd met prior. I would have no hesitation in recommending Dave to anyone looking to buy/sell in the South West property market. Thanks again for all your help! SB

P. R.

During our search (to buy) we dealt with Joel - who really impressed us. Listen to our specifications, so we only looked at relevant places. V helpful advice (not just on the properties, but also with mortgages etc) and just a very nice guy. We came close to making an offer on one of his places, but ultimately ended up choosing somewhere else. Nonetheless, he still offered advice on this other place(!) and went above and beyond even though there was nothing directly in it for him. Would recommend.

K. B.

We recently sold our flat with the help of Amy. Amy was always friendly, quick to respond to our emails and calls and constantly chasing the buyers and other stakeholders. There were a number of bumps in the road with our buyers but Amy was extremely helpful throughout the entire process and made sure that we got there in the end.

A. R.

Fantastic experience with Georgia Elliott at Douglas & Gordon - I’d thoroughly recommend her. She was always very friendly, professional, proactive, and helpful during my property search and made the whole process very easy for me. Although I didn’t buy my property through her in the end, she will be top of my list if I do come to sell in the future!

P. H.

Oliver and Dave dealt with the sale of my flat in Balham. I loved dealing with them both and they got me an asking price offer in a quiet market and processed the whole thing v efficiently. They were both lovely and really fun to deal with and have continued helping me with bits and bobs after sale of my property. lovely guys. very efficient. would recommend highly.

J. H.

Amy Cooke helped us with our flat purchase and was very helpful with all the updates and guidance throughout the process. She always answered our calls quickly and assisted with all our queries. Highly recommend!

B. P.

Throughout the process I have felt welcomed and well looked after - from identifying my desired property, through to receiving the keys. Jon & Emlyn have been exemplary, and I highly recommend their services.

S. B.

i was a first time buyer, feeling so lost and anxious about purchasing my first property. I honestly could not have done it without Georgia. Her communication was perfect, she guided me through he process completely, easing a lot of my fears. She was very professional and seemed to be very knowledgeable. The solicitor on my end wasn’t so great and I ended up having to change mid transaction but she was so patient. Georgia knew the best people to line me up with for the best service and I’m so grateful. Thank you Georgia! If you’re looking and find a property, I definitely recommend you ask for Georgia Elliott. She’s the best woman for the job.

L. M.

The experience we’ve had with Dan at D&G Balham so far has been brilliant. We are currently looking to rent in the area and although there weren’t any current suitable properties, he offered to drive us to see the area talk us through all the pros and cons! So far he has provided interesting and insightful information, and we are hoping a suitable property comes up soon so we are able to rent with D&G. Would highly recommend Dan to anyone who is looking to rent, especially any newbies to London, as he will take the time to provide you with all the facts and make sure you’re 100% happy. Lovely friendly staff at the Balham offices too.

G. C.

Really enjoyed meeting Guy. An asset to D&G and I very much look forward to continuing my search with Guy and the rest of the Balham Lettings Team. They have taken all of the stress away from my search!

D. C.

I've been dealing with this office for a few years and they're fantastic, always great to deal with. Emlyn and Jon in particular offer the warmest of welcomes, professional and very dillligent!

H. P.

From the moment, I met Emlyn and his team I could tell that he was going to be very easy to deal with. He was honest, enthusiastic and very positive. D and G proudly supported the Laitwood Road Street Party 2018, which Fiona and I organized. We couldn’t have asked for more. They were so helpful and courteous -Emlyn and his team kindly gave up their Saturday to come and help on the day! They were so reliable and had bundles of energy, which was greatly appreciated on the day and added to the electric atmosphere and the summer feel good vibe. Having approached various other estate agents, D and G stood out a mile as they did not operate on a “corporate takeover basis”, which sadly so many of the other agents in the area did. It was so refreshing to deal with grounded people who despite the nature of their work offered a personal touch and seemed to genuinely care! Throughout the process, Emlyn was always transparent and showed great integrity. I would not hesitate to recommend them as they offered top class service and surpassed all our expectations! Thank you D and G!!!

K. T.

Brilliant experience letting my flat with D&G Balham. Emlyn in particular has been particularly effective. My flat was having some works done by another agent who were also looking for tenants, and it wasn't working. Thankfully Emlyn came to rescue and let the flat out within 2 days! He said he could do it and totally followed through. I have also found his communication to be consistently clear and decisive, which is exactly what I need. The rest of the team are great too. Can't recommend them highly enough.

G. W.

Thank you Jon and Emlyn for all your help with our recent rental move. From the start the team were responsive and helpful. Jon went above and beyond to help ensure our move in went well. Professional, caring and diligent throughout the entire process.

S. P.

The service that Emlyn gave to me in letting out my property was outstanding. Truly a genuine guy who is incredibly considerate, open, transparent and most importantly was NEVER PUSHY. He genuinely cared about ensuring I got the right tenants for my property and I respected the fact that he didn't just put anyone in my property. Most agents would have rushed someone in for the sake of it. Emlyn also went out of his way to help get furniture into the property. D&G come highly recommended and I would not hesitate to use them again and again.

E. L.

Thank you so much to Kesha, Oliver and team for their incredible hard work in selling our house. They really do pull out all the stops and oh boy do they put the effort and hours in. The extra mile that was undertaken was immense. We were disappointed at the lack of interest we had in other local agents and cannot fault the dedication of team Douglas and Gordon in Balham. Do not look further if you are selling your house. Hugest hugest respect to you all and thank you..

J. M.

Both Oliver and Georgia did a great job throughout the process of selling my property. My partner and I trusted and valued their opinions - and overall provided us with a totally different experience from listing the property with another agent (who were unsuccessful for several months). I genuinely believe that at this point we would not have achieved a sale with another agent. It is a huge relief to have exchanged contracts so that we can start to plan our next move with some certainty. Being such a significant event in our lives- of course we found it very stressful, particularly being a difficult time in the market. Being almost at the end of the process now, I can really see the value of someone you trust, with extensive local market knowledge and a cool head to move the transaction forward- which they have done extremely well, without any hiccups whatsoever. I have already sent my brother to his local office of Douglas and Gordon- and will definitely advise other friends in the future to do the same! Thanks again for everything! I highly would recommend the D&G team.

S. P.

I cannot recommend the sales team at D&G in Balham highly enough. When faced with a sea of agents in the area to sell my property with, D&G stood out for several key reasons; their enthusiasm, their knowledge of the local area and their impressive credentials. Sales Negotiator Dave called out my property to a variety of local buyers in his diary, and we had several viewings on the first day our property went live. My property went under offer in FOUR DAYS(!) and we obtained a full asking price offer, all in under a week! Dave’s ability to match buyers to my property and his ability to streamline the transaction from start to finish meant the whole process was a breeze. Dave and the team in D&G were very professional, approachable and competent. I would have no hesitation in recommending them for anyone considering selling their home in Balham.

A. R.

Rebecca in the Balham branch has been really responsive and exceedingly helpful in our quest to find a property.

G. C.

Emlyn, Oliver and the whole team at Douglas & Gordon are all so friendly. They generously sponsored our school fair and were amazing from start to finish!! Oliver & Emlyn were busy manning the bar all day with big smiles on their faces! They were such fun to have at our Summer fair making it an amazing fun day for everyone - true professionals we think you’re amazing!

A. D.

I had the pleasure of working with both Emlyn and Daniel just before Christmas. They quickly found appropriate tenants for my flat and then carried out various helpful tasks enabling the rental to be finalised smoothly. Kept in regular contact with me and nothing was too much trouble. Highly recommend this Balham Estate Agency , where courtesy and customer care is a top priority!

A. S.

Douglas & Gordon Balham has great, responsive customer service, and brings deep knowledge of the local market. But in addition to helping us secure a home, the team is also a valuable contributor to the community, lending support to local schools and children. The staff is always quick with a smile and a wave as my children walk by.

R. J.

Although I'm told that there are other estate agents agents in London, we somehow found ourselves selling, renting and now looking to buy through Douglas & Gordon! I genuinely have only good things to say about them, and couldn't recommend the team enough. It really felt like they cared, and had our interests at heart throughout - even babysitting our precious fig tree while we were out of the country for an extended period. You certainly wouldn't get that kind of service at Foxtons!

K. Z.

My Agent (Oliver) - Absolutely AMAZING, THOROUGH and PROFESSIONAL! AWESOME agent!! He was extremely thorough, very pleasant and patient, I cannot speak highly enough of the service he and Georgia provided me. Friendly, professional and nothing was too much trouble for oliver, he really goes out of his way to help. I will certainly continue to use him and recommend him to anyone who wishes to sell their house in the area. I feel you get a real personal touch with Oliver. Georgia was fantastic and very helpful as well. Thank you guys xx

B. L.

Great customer service and focus to making your house search and move the easiest thing you’ve ever done. Their focus to local communities and school is also admirable, with numerous generous partnerships with schools in the Balham area. A true local business, with outstanding service required to succeed in a global city like London.

A. M.

My daughter and her friend had been looking for a flat to rent and had some pretty bad experiences with other Letting Agents. From the first contact Emlyn, the Lettings Manager at Balham was brilliant. He understood what they needed and dealt with all queries and questions without fuss. They moved in quickly and Emlyn has continued to assist. Knowledge, efficiency, positive attitude and a happy smile. Well done!

T. M.

I've been a long time fan of Douglas & Gordon. And for years, I would pass by their offices in Balham staring in the window at the fab properties on their books. And then when it came to moving away from London and renting out our home, we decided to rent out our property with them. And I have to say, they've been first class. Emlyn has been a proper gentleman and a trooper finding us some awesome tenants. I can't recommend them highly enough!

R. P.

I dealt with Rebecca Ross in the office and found her beyond helpful and really engaged in the desires of her clients

V. M.

An excellent team who looked after my sale extremely well from beginning to end. Hannah and Oliver were brilliant and so professional whilst being incredibly friendly and helpful.

g. g.

Douglas and Gordon have been wonderful throughout the renting process. Hannah was excellent and always helpful and professional no matter how big or small my query. I would definitely use them again and would recommend to anyone looking to rent.

D. A.

Dave Newport (Residential Sales Mgr) was incredibly professional and helpful to us (as buyers). He was friendly and didn't push us in the way other agents have done in the past, which we really appreciated. He seemed like a genuine person that I'd love to do business with again.

L. R.

Our flat in SW17 had been on the market for over a month. Emlyn and his team were instructed, fresh photographs were taken and within under a week the flat was let at the asking price to lovely tenants. Thank you so much Emlyn and Kitty for the extremely quick turnaround on the paperwork and for constantly keeping us updated on progress, even out of office hours. I highly recommend you contact Emlyn at Douglas and Gordon, Balham if you are thinking of letting your property in SW London.

J. R.

I have been so pleased with the team at D&G Balham, moving from Australia meant difficulties with time zones as well as not really knowing what the procedure was in the UK for lettings. Hannah was fantastic, she assisted me throughout the entire process, she arranged a facetime viewing of the property at a convenient time for me in Australia, and she was always available to answer questions that I had in relation to the process in England. Emlyn also took time out of his day to break down and discuss with me the process with me to ensure I was clear on what the next steps were. I am so grateful for Hannah's help as I am settled into my new home and its just perfect! I'm only a few weeks in, but so far my experience with the property management department of this office has also been nothing short of fantastic, and I cannot speak higher of this entire office!

C. P.

Em, Oliver and the team from D&G Balham are brilliant! They recently sponsored our Summer Fair. As a small local school, we really appreciated the support in the lead up to the fair, and their partnership throughout! Highly recommend!

A. C.

Dan gave us a brilliant service. He was quick to understand the kind of property that we were after and didn't waste our time with properties that we would never consider. He also went the extra mile and persuaded a reluctant tenant to let us view a property when we were tight for time.

F. S.

I would like to testify of Oliver Mason and his colleague Dave's brilliant job in the very complicated sale of my flat in Balham (due to a long negociation for lease extension prior to the sale). Oliver really made the extra miles for the negociations with the property buyers to run as smoothly as possible, always supportive, reactive and proactive. Regular reporting , in a very pleasant manner, both by Oliver and Dave were really important to me. Moreover, not being able to attend the flat at all for several months to a very important work load on my side and due to my geographic relocation, Oliver found straightforward, efficient and inexpensive solutions to some logistical problems (to fully empty the place and fix a fitted cupboard door), thanks to the help of Elvis. This is highlighy appreaciable when one lives oversea like I do. I can only highly recommend Oliver and Dave from Douglas and Gordon Balham office.

C. H.

Great experience with Douglas & Gordon at Balham, especially Emlyn and Hannah who sucessfuly helped us find tenants for our flat. From initial instruction they kept in regular contact regarding number of viewings, and provided detailed feedback throughout the process. Would definitely recommend them.

j. D.

We would highly recommend the team at D&G (Balham), we've recently relocated and Dan was just brilliant in helping us secure the flat we loved. His enthusiasm, knowledge, professionalism and his assistance in enabling us to move in, even over the christmas holiday period, were very much appreciated. Great work, thanks!

A. A.

At Homeppl, we have been working with Emlyn and the D&G Balham team for over a year. Their professionalism, enthusiasm and integrity made our partnership delightful. Combined with a great deal of transparency and a personal touch, we thoroughly recommend them as business partners and have no hesitation in recommending their services! 👏

J. K.

Rebecca was extremely helpful in our search for a house, even though we went with another agent in the end the advice that she gave us was invaluable

A. O.

We have known Oliver for a number of years now, starting when he was with his previous company, Marsh and Parsons. During this time he has done his utmost to help us find a house and it was no fault of his that we have not succeeded. He has accompanied us on many visits; has sent out flyers to try and find a willing seller; has contacted us immediately a possible house came up; and, above all, has done so in a thoroughly professional, friendly and efficient manner. We would recommend him and his team to anyone. Anne

C. G.

From the moment I instructed D&G to let my property, I found their service to be really efficient and friendly. I can't fault their services and the online portal for landlords was very useful for feedback. Thanks to Emlyn and his team for a really positive and stress-free letting experience.

O. M.

I found D&G to be extremely professional and they sold my house at the full asking price within 4 days of me signing up with them. Dave and the team come highly recommended. If you are looking for the best price and service then you need to speak to D&G.

I've been extremely satisfied with the service Rukayat Jayeola provided while searching for a property to rent. I will contact her again in the future for sure, this agency can take care of their clients.

S. S.

Excellent customer experience from Jon Pokorny, exceptional in managing our enquiries and providing efficient feedback. Provided a real human touch. Thank you Jon, a real credit to D&G!

S. B.

A. C.

E. L.

L. R.

g. g.

A. W.

Great job done by Dave and Oliver.. Brexit threw a couple of spanners in the works but they doubled down to get the sale done. Thanks to the team there.. I just wished I had chosen them when I originally put the flat on the market - they achieved a much higher price and worked so much harder than the other agents

A. S.

J. W.

I have had a lovely experience with the entire sales team at Balham, Dave and Oliver have been lovely and very accommodating, and Marlene was always very helpful. Would highly recommend using over any other agent!

H. D.

5+ stars...D&G Balham are great (especially the lovely Marlene!) I really appreciated how professional and thorough they all are at giving you the best possible experience and service, and I cannot recommend them enough. Will definitely use again in the future.

E. &. G. J.

I was recently lost earlier this week in Balham. I was going to an audition and I had travelled all the way from Gloucester to London. I’m not too familiar with Balham and when I had arrived, my phone had died. I was quite overwhelmed and I must have clearly looked stressed out, as this was a big audition and it was a call back. A lovely lady, I think her name was Georgia Eliot, kindly asked me if she could help in anyway or if I needed some direction. I explained the situation to her and as she was on her lunch break she had dropped me off to my audition. She knew exactly where the audition was and she clearly knew the area very well, I couldn’t believe it! Thanks to Georgia taking the time out of her busy day and acknowledging me, I was able to get the part!! I am so incredibly grateful. I hope Georgia sees this as I lost the bit of paper with her e-mail. Once again, thank you Georgia!

D. N.

I cannot speak highly enough about the help and service I recieved from the lettings team at the Balham Office. Kitty found our dream flat and worked tirelessly to make sure we had everything in place to have our offer accepted by the landlord. Once the offer was accepted, Kitty and Emlyn ensured that the reference check process went through without any problems. They made the whole process stress free and easy from beginning to end. Definitely the most professional agents I have ever dealt with.

P. B.

Such a lovely and helpful team, really feel like you're in good hands. The team are very enthusiastic about finding a property to suite you specifically and are great at keeping in contact throughout, couldn't recommend enough.

B. J.

The guys at D&G Balham were absolute lifesavers - going out of their way to help with requests around letting, and even bringing me a spare set of keys when I managed to lock myself out! Phenomenal service

A. G.

Georgia Elliott provided a fantastic service whilst selling us our first flat. She was mega efficient and really friendly. I would recommend her to anyone looking to buy or sell in a heartbeat.

J. W.

C. L.

I highly recommend Emlyn, Kitty and the whole team at Douglas & Gordon in Balham. They went the extra mile to help us find our dream flat and made the whole process stress free. 5 stars for amazing customer service!

L. L.

Georgia has been absolutely fantastic with helping me find a flat. Unfailingly helpful, full of advice and incredibly kind; she has made the whole thing so much easier and a lot of fun. She is a real credit to D&G Balham.

A. W.

G. M.

Rebecca was so so helpful, patient and prompt with the whole process of getting me and my pups into a comfortable new home!

A. q.

Dealt with Amy Cook who was very straightforward and transparent. Amy was also incredibly responsive at every step of our purchase helping exchange and completion to happen in timely fashion.

E. T.

Thank you too the Balham office, especially Hannah who helped in our search. Her communication was amazing- every email was replied to within the day and she kept in close contact with us throughout the viewing period, giving us advice and guidance along the way. After reading some of these reviews I was extremely skeptic although after using them first hand, I believe that this must of been an extremely bad experience as could not relate myself to anything mentioned. Thank you to the whole Team and Hannah once again!

S. L.

The service offered by Kesha and Dave at D&G Balham was professional, considerate and not in the least pushy! Can't recommend them more highly. Best estate agent experience I have had so far.

N. M.

We have been working with D&G Balham (both Lettings and Sales) for a while now and have nothing but good things to say. Marlene is a great point of contact for me, quick to respond and a pleasure to deal with!

Y. C.

Thank you D & G for your generous repeat sponsorship of our festive fair. As a small local state primary school - your generous donation makes a huge impact on the children’s time at the school. Thanks you for continuing to support your local community.

E. C.

Our selected partner for the finest street party in Wandsworth and they delivered both as sponsor and partner. Huge energy, great resources and enthusiasm AND the staff contributed their Sunday to help us make it work. D & G. Top team!

R. W.

Douglas & Gordon are a fantastic local Balham estate agent who recently sponsored our school Christmas fair. Top marks to D&G for supporting the local community.

J. J.

I have had excellent dealings with this office as a Painting & Decorating contractor. Always efficient, polite and with a smile on their faces. A pleasure to do business with them. Jamie

a. c.

Thanks very much to Emlyn for his speedy response in not only finding new tenants but also his all round professional service in making things all run smoothly during the change-over of tenancies - this all worked wonders for the peace of mind! I have no hesitation in recommending Douglas & Gordon in the future.

J. R.

I recently let my flat in Tooting Bec through the Balham office. They achieved me a record price within a few weeks of the flat being on the market and found a lovely professional couple to move in. The service and communication was excellent throughout the transaction. Thank you to all the team.

S. S.

Excellent customer experience from Jon Pokorny, exceptional in managing our enquiries and providing efficient feedback. Provided a real human touch. Thank you Jon, a real credit to D&G!

A. G.

Emelyn and Hannah were so helpful helping me to find a rental flat at short notice. Even though we ended up going with a different property because it was larger, Emelyn went above and beyond to keep me informed and smooth the process. Would definitely recommend their services to others

I. R.

Good communication, great service in corporate letting and best of all fast replies. In addition they found a professional couple for my flat in St James’s Drive very quickly. Highly recommended and professional service and follow through. D&G team : Thank you !!

D. A.

Hannah Donnan and the team at B&G Balham were a pleasure to work with. Hannah connected us with a fantastic place to live that really suits us. I highly recommend this agency!

D. F.

So appreciated the friendly and engaging staff from D&G who enthusiastically supported the Endlesham Road Street Party on Sunday 8th July. Special thanks to Kesha & Alice who worked tirelessly behind the scenes in the weeks leading to the Street Party and Emlyn, Dave, Georgia and Hannah who were brilliant on the day! Thanks everyone! Looking forward to the 2019 Street Party!

D. F.

We have been working with Emlyn and his team in thr Nightingale Lane office. They are truly a breath of fresh air - professional, caring, pro-active, flexible and, most of all, they get the job done without question. Property is an emotional rollercoaster and D&G allowed for a very comfortable ride. I would recommend them without hesistation.

H. L.

Joel was top draw in helping us with our search for our first home. His knowledge of the area, expierence and advice he gave was extemely helpful for us to make our final decision Appreciate the help and your patience during the search 👍

M. N.

Following an initial enquiry I found Kesha and Chris to be completely different from my experience with other Estate Agents. They contacted me at the time stipulated and via the medium agreed. They were open and honest re the progress and didn't then aimlessly call me up to sell inappropriate opportunities.

H. A.

Fantastic experience with D&G in Balham. Hannah was very helpul throughout the process and got us moved into a flat within the week. Great communication along the way and an all round great experiece! Thanks Hannah!

A. P. S. P.

D&G Balham recently sponsored the Festive Fair at Alderbrook Primary School. It is a great community event for our primary school, where parents, children, staff and carers gather together for a fun family day out. These events raise money which is used to enhance the learning experience of our children. It was great that D&G not only sponsored our event, helping us to maximise our fundraising efforts, but they also got involved in their local community by volunteering at the event. Many thanks from the Alderbrook PTA.

r. p.

Thank you so much to D&G for all their brilliant help and much appreciated support to ensure the 2019 Endlesham Road street party was such a success. Emlyn and his team are fab!

b. k.

I have had the pleasure of dealing with Emlyn in tbe office - an absolute gentleman and always provides a good service. thank you very much.

N. A.

The lovely staff at D and G not only sponsored our street party but were also kind enough to man the bbq and bar all day! What a lovely lot! We will definitely be coming to them when we next look to move!

J. F.

Fantastic support for the annual Endlesham Road Street Party! Emelyn is so enthusiastic about the local community and this really shone through during this year's event. We genuinely wouldn't be able to run it without D&G's support.

N. B.

Very happy with the service. We relocated from a different country and needed to move fast. Dan was very professional and helpful, did the viewings online via video calls and managed the paperwork swiftly. Highly recommend working with them.

F. S.

Emlyn from the Balham branch is the best estate you can deal with. Very precise and honest. It has been a pleasure to view the properties for our family with him.

E. T.

Emlyn is the most charming, courteous and helpful person to have in charge of letting your flat. He is completely in control, a great communicator and knows his stuff. Thoroughly recommend.

C. N.

In all of my dealings with this branch of Douglas & Gordon I have been impressed with the results produced as well as the enthusiastic and professional approach of all the staff, Kesha and Dave regards sales and Emlyn in the lettings department.

L. B.

Great viewing with Jesse highly professional and very knowledgeable.

B. C.

A real pleasure working with Marlene, Emlyn, Jon and the team at D&G Balham. Keep up the great work!

W. L.

We had the pleasure of dealing with Ruka, who from start to finish was a delight. She listened to and understood what we wanted, and then found and secured an absolute pad for the boys. Cheers Ruka

O. H.

Bryone's service was top notch, always willing to answer my questions and help out with all things related to the tenancy process. Immensely appreciated, specially as we were trying to organise this in the middle of lockdown. Thanks again Bryone :-)

R. O.

Very happy with D&G Balham and also thier support for the local community. Their service is impeccable and unrivalled. The staff are willing, dedicated and friendly.

p. p.

Reliable and professional agency. Great and friendly staff. Special thanks to Emlyn and Daniel for helping us with early lease termination. Highly recommended!

E. G.

Can't recommend enough, great service provided and found a fab flat. Hannah was the agent that we dealt with, she was super friendly, helpful and professional. Very pleased.

K. B.

This is a wonderful office, caring professional , honest and reliable and quick off the mark , always a pleasure to deal with at all times, the team always have a smile for us and are always informative and organised which helps us immensely !

M. C.

Hannah was a great, every time i needed help with something moving in to the lettings property she quickly dealt with any issues. Would highly recommend D&G and Hannah!

M. D.

Emlyn and the D&G team were very professional and gave great service-many thanks. Best letting agents Ive ever worked with and there have been many!

T. C.

What a Great Team! Energetic, professional and reliable. As the major sponsors of the Lysias road Street Party this weekend they were invaluable. We would highly recommend them!

C. P.

Grateful for the service from D&G, managed a transaction super quickly and a really friendly team.

V. D.

Joel was super helpful through our property search talking us through the various points to consider while buying a property and this helped us frame our ideas much better! Thank you Joel!!

T. B.

Douglas and Gordon have been a huge support. It’s been a very successful partnership, I would recommend. Thanks D&G.

P. C.

Jack and his team were brilliant throughout our recent property transaction. Professional, knowledgeable and trustworthy.

R. P.

Thank you to all the wonderful staff who helped make the Endlesham Road street party such a success on the day, and also for all the hard work they put in beforehand. What a brilliant, friendly and enthusiastic bunch they are. Thank you

D. L.

Agent Daniel was friendly, considered and willing to go the extra mile throughout the process. Very smooth process from start to finish. Love our new place!

L. M.

Excellent. I sold through them and would not hesitate to recommend them. They don't overvalue just to get you to use them, communication was very good throughout the process and they are good at getting back to you if you can't speak to them immediately. The whole process was very smooth.

F. B. L.

I couldn’t recommend D&G Balham enough! They are not only competent but super, super friendly. I also love that they are actively engaged in supporting the local community. Thank you, guys!

R. H.

Excellent - not salesy, actually showed me what was appropriate rather than what they couldn't sell. Good communication, transaction was smooth. Would definitely recommend to both buyers and sellers alike.

s. A.

Very professional service both in finding me a tenant and in managing my flat. Lovely people to deal with who operate efficiently and communicate well.

P. C.

Really helpful lettings team - all queries answered very efficiently and a friendly can do attitude. Would definitely use again when looking for property in and around SW London.

P. R.

My brother recently let a flat and was very impressed so recommended D&G to me. Great efficient service and quickly found a tennant for a great price!

N. A.

Rebecca was really reactive and understanding. Thank you for your help 🤗

A. L.

Had a fantastic experience with the Balham office. I would highly recommend using D+G when looking for a new property to rent. Thank you.

K. B.

DNG Lettings are just fantastic. It was a totally hassle-free process from start to finish - our new flat is absolutely fab!

B. B.

Douglas & Gordon are fantastically supportive within the local community. What a great team. Awesome work! Thank you 😊

J. E.

Thank you D&G (especially Dan F) for your efficiency finding us an emergency rental very fast with an efficient, quick and non complicated, professional approach.

v. m.

Fantastic and efficient service, better than others in the area by far. I am impressed with the professional yet friendly manner of the team and how hard they have worked in helping me with my flat. Thank you :)

L. M.

To Amy and her colleagues, congratulations and thankyou for a very smooth, utterly professional and complete service.

z. s.

Amazing, friendly staff. Georgia Elliot handled us with care and professionalism. Definitely recommend

H. C.

It was a pleasure to work with Douglas & Gordon ,I will definitely go back there. Thanks guys, thanks Jon, thanks Emlyn!

W. B.

A big thank you to Amy Cooke for her help with my purchase - highly recommended!

M. R.

Joel Phelps goes above and beyond. DNG’s listing/photos are great too !

J. L.

I love going in to see everyone in the office ,everyone is friendly ,helpful and rich with advise, it is such a pleasure to deal with Marlene and the management team everyday