Reviews of Global House Estates. (Real Estate Agency) in London (London).
Global House Estates
35a St George's Rd, Elephant and Castle, London SE1 6EW, United Kingdom
Description
Information of Global House Estates, Real estate agency in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Global House Estates
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
10am–4pm
Reviews of Global House Estates
K. J.
Moving is never an easy feat but with GHE it's been a seamless experience nearly 6 months into my tenancy. When we first moved in we had a severe leak and Anthony's professionalism was unparalleled. He truly went above and beyond to ensure that we felt accounted for, taken care of and looked after. Every concern or issue we've ever had so far Anthony has taken the time and effort to assure us every step of the way. He's friendly, prompt, proficient and provides top-notch service. I've never felt so confident in a housing company before. He always ensures that our experience is impeccable and you can tell he really cares about his work. Anthony is the backbone of Global House Estates and I'm so thankful that he looks after our flat!
m. f.
Anthony has been my Estate agent for the past 3 years and my experience working with him has been second to none. Anthony has always had a friendly yet professional approach. He is easy to reach for queries and/or issues and gets back to you quickly. He always puts you at ease while getting matters sorted therefore I could not recommend his business enough!
l. h.
I am so grateful to have Anthony and the Global House Estates team as my letting agents. From Terry who we viewed the flat with to Louise who carried out our flat inspection, the team are genuine people and it’s a pleasure to have them at the end of the phone. London letting agents have a pretty bad reputation, but these guys are a breath of fresh air. I’d recommend them to anyone.
C. K.
As a landlord, I highly recommend Global House Estates, and can't thank Anthony Antoniou and his team enough, for renting our property in what has to be the most difficult market conditions - during lockdown.
They were absolutely fantastic from start to finish. They were all professional, courteous and extremely helpful. I have rented my house for years through Anthony, he really goes the extra mile and I can't thank him enough.
J. H.
Really enjoyed my experience with Terry in my flat search after working with some less than amazing experiences with other local agencies. He seemed to know exactly what I was after and stuck within the price range I was looking at instead of the typical upselling idea most agents go for.
They were very patient and worked with us very well. Couldn't recommend highly enough.
Also as per another review, it is not illegal for a landlord to withdraw an offer prior to the agreement being signed if they have another higher offer come in. It is only illegal once the contract is signed and money exchanged.
E. B.
We have been renting a lovely East London flat with my friends for almost a month now, and have been very happy with this agency.
We had a couple of issues since we moved in, but even the minor ones have been solved in a very timely manner.
We have been dealing with Lilly and Anthony, they are both highly professional and very friendly at the same time, also are very patient and always available.
I've never thought renting from an agency can go this smooth, would definitely recommend them for everyone who wants professional and tenant friendly service for a fair price.
C. O.
I had a fast paced move to London, and dropped into Global House on the day. I am used to rudeness and patronising behaviour from agents, however Lily was incredibly helpful, listened to what I was actually after and was incredibly quick to arrange viewings. She was very knowledgeable on each flat, and felt both personable and trustworthy - she gave honest comparisons to her portfolio vs other agencies, even admitting I had found a good deal elsewhere! I ended up signing elsewhere, but I am certain that it would have been a far less stressful experience had I stuck with Lily. When looking to rent again it will be the first agents I go back to. Many thanks for all your help.
I. W.
Both Ed, who showed us around the property the first time, and Anthony, who dealt with our offer later on, were incredibly helpful and supportive at all times. We were very happy with the service and would highly recommend this agency to anyone looking for a property in London - very reliable and great at finding a property that suited our needs. Once we made an offer, there was regular communication throughout the whole process and all our questions were dealt with, which put us at ease, as first-time renters in London.
G. S.
By no mean offending "Angela Katifori" but none of his experience happened to me. Edmond Li is a very hard working agent, absolute professional from the first time he contact me over the phone until tenant moved in 10 days later. All things went well and smooth, his response is quick and effective. This agency might have a better strategy than others as they secured a tenant for me quicker even they start late. Well done.
E. S.
I have personally used Global House Estates for 2 years and would highly recommend it! The whole renting experience was great and process very smooth. When looking for a new property estate agent Lily was extremely helpful and even working after hours to help us arrange viewings. Once again the best estate agency so far so go ahead and you won't be disappointed!
C.
Global House Estates were very professional, honest and a great lettings agency to deal with as a pair of young tenants making their first foray into the renting market.
The flat viewing was informative and they were very forthcoming about both the pros and cons of the property. They are very responsive to queries about the property and requests for support, having a good direct relationship with the landlord. When we had an issue with the flat oven, they had sent a technician over within 2 days and had the entire oven and hobs changed within the week. The personable nature of the agents (especially Anthony) inspires confidence, and as a new agency they do their best to provide the best service. I would highly recommend them to anyone looking to rent property, especially young renters who are not wisened up and do not want to be exploited.
G. K.
My flatmates and I had a very good experience with Global House Estates. We recently rented a flat in Elephant and Castle. We are students from abroad we were unable to travel to London in the summer in order to arrange viewings and search for a flat. We spoke with one of the agents - Lilly - who was very kind and quickly responded to all our questions. In the beginning we were very nervous about renting a flat without actually seeing it. However, she was happy to arrange a skype viewing and she showed us in detail all rooms! The flat is amazing and the communication with the agency was so easy!
R. M.
We were initially shown around the 2 bed flat in Elephant and Castle by Lily, who was more than happy to answer all of our many questions. Lily was friendly and seemed keen to help us find a property instead of some agents who are clearly pushing you to rent from them. All of our emails or phone calls were answered promptly and we were kept updated on every stage of the process. Lily, and later Andy, fully explained elements of the renting process which we, as first time renters, were unaware of or did not fully understand. Global House Estates managed to reduce the stress of finding, renting and moving into a property through their friendly approach and considerate correspondence. They provided us with excellent service. I would definitely recommend using Global House Estates and will look to use them again in the future.
J. W.
Absolutely top class lettings agency. Andy's promise of customer service is surpassed only by his delivery of it. I expect peace of mind for me and my tenants and I haven't had one complaint in that regard in all the years I've been with GHE. This company is a real pleasure to work with.
k. v.
If it's possible to give more than 5 stars on this review, I would. I am very delighted with the type of service that GHE has provided to me over the past two years I have stayed in London. Coming from another country outside of UK, it was a daunting task for me to look for a place that I can call my home for the next 2 years. Dealing with GHE was such a good stroke of luck for me because their type of service was always impeccable in my experience. They always responded to me on a very timely manner, always polite and professional, transparent, patient and oddly enough cheerful whenever I engaged with them. Anthony Antoniou, the Business Manager I had engaged with has demonstrated all these traits to me, which I believe is reflective of the high standard and quality GHE can provide you. I can only share my personal experience in dealing with them, but I would highly recommend GHE for all your property-related needs.
d.
The friendly approach and professionalism of all the staff is very evident on entering the premises of this company. Anthony has been a pleasure to deal with in finding a tenant quickly for my rented property, I was kept fully informed throughout the proceedings and everything was made simple and clear.
Anthony`s helpfulness,friendliness and professionalism has been outstanding and I would certainly use this company for future business.
M. G.
Andy Li and GHE have an in-depth understanding of the property market that gives them a major edge in my experience. Having used their services for many years, I can vouch for their reliability, professionalism, integrity and excellent communication.
If you are a landlord looking for agents to let your property, from my experience, I would not look any further.
j. o.
Me and my husband rented a property via Global House Estates with the support of Lilly and her amazing team. Herself and the team were always very polite and professional throughout the procedure and offered us all the support we needed, nothing seemed too much trouble for us. We were always kept informed at all times. We would highly recommend Lilly and her team from Global House Estates to family and friends
E. E.
The process was handled with much professionalism. Communication was constant, and on a daily basis.
The system is quite handy as one can follow the process / the status of the referencing. Also Anthony and Lilly were available at any time to give an update and advise about the next step(s).
While moving in, we noticed that the appartment was very well cleaned by a team of professional and we only needed to do the painting on our own as this was not included in the agreement. We are awaiting for the renewal of the floor, but with our positive experience so far, we trust this will be done in due time at the earliest.
Thank you for a good service and working closely with the 'tenants to be' in order to get all arranged at the earliest possible time!
K. L.
I have used this company since they first open. I am very happy with there service and have recommended my family and friends to use this company as well. They have successfully rented out my properties for many year and I have trusted them to take care of all my investment. I have used other agent in the past and this is the only company that I have stuck with for the longest time. They are professional and honest with me at all time. They always make sure that I am heard and taken care off. I trust their knowledge and professionalism.
M. P.
We have been renting our SE flat through GHE for several years and they are a huge improvement on the previous agency that we had used. Andy, in particular, is very helpful and always quick to resolve any issues that might pop up, such as an unexpected breakdown of a kitchen appliance etc. In recent years they have also started using excellent trades people, which we are grateful for.
O. J.
Andy & Ogo at Global House Estates are amazing. I've known them professionally for about 12 years. Ogo sold me a flat back then, and Andy has looked after my rental property for years. They always go above and beyond. They are reliable, super helpful and friendly. I trust them.
C. H.
I have known Anthony for over 20 years as he has always let (and bought and sold) our London properties for us. I would not hesitate to recommend him as he is always courteous, helpful and comes up with the right solutions. He is the only letting agent I would trust to manage our properties, he always gives sound advice and he is a genuinely nice person as well.
a. g.
I have known Anthony for the past 5 years when i started looking for a rental property in docklands. I have not known a single agent who has been a patient listener to the tenants needs as opposed to trying to sell a property what the agent would usually have on their books. From the first time i met Anthony he has always maintained a professional approach of keeping his client abreast of the market. His approach as an agent is humane . He makes sure that both the tenant and the landlord are a perfect match in any deal. This is the third time Anthony has found me a home and i would say without hesitation that he is one of the most knowledgable agent i have worked with in his areas of lettings expertise. He is always available to listen to any issues that arise with the tenancy and very swift to act on them. He has a keen eye to detail on all aspects surrounding the tenancy. He is definitely one of the most personable agents and i wish him all the success in the future.
J. A.
Lilly from Global House estates went above and beyond to find me the best flat possible and to negotiate with the landlord on my behalf, and even after closing the deal Anthony from GHE has continued to help me during the tenancy with any problems I've had. I cannot recommend GHE highly enough!
J. T.
Recently used Global House Estate to rent out my property. I found Andy and Anthony both extremely professional and pro-active in getting new tenants for me. They helped to advise on both the pricing and furniture needed. Would recommend again!
V. P.
There are some people you want to make deals or work with which they are efficient, professional and the most important thinking out of their box. Terry Vittas is one of those people that you will always know he will support you, understand you needs and provide you what you really want! Speak to him and he will not disappoint you! He knew and understand from the phone call what we want and we arrange a viewing of a flat way out of his office hours. Its a staff that you want to have on your team and make it fly! Cristiana also was very efficient and fast forward with the documents and in tamely manner! I will definitely choose global estates again because of those people! Well done Terry and Cristiana, keep it like that!
W. H.
Ed is an extremely knowledgable and patient agent.
He was like our personal advisor and went out of his way to research homes that would fit our criteria and budget, prepared comparable market pricing analysis and gave us valuable advice to help us buy a home in an extremely competitive market.
Ed was always extremely responsive, thorough, and prepared multiple offers for us in a short amount of time. It took us about 4 months to find a home, Ed was very patient and kept us positive during our search and showed us dozens of homes.
He also coordinated home inspections for us, reviewed the findings and provided us good advice. He has an in depth understanding of the legal terms & conditions.
I recommend Ed to anyone who is looking for a full service, personal approach to the home buying process without the high pressure of other companies.
R. S.
We recently rented a flat in Brixton using Global Estates and we are very happy with them. Ruben showed us the flat and was very helpful. He patiently heared all the questions we had and made us fell welcome to go through with this deal. He also speaks Portuguese fluently (our native language) which helped to develop a trustworthy relationship.
In the future if/when we decide to move house we will definitely look for help in Global House Estates.
A. A.
Absolutely amazing! GHE set the bar high for how estate agents should conduct themselves as letting agents and as property management.
Rhiannon, Andy, Lily and Ogo of GHE have been brilliant in their capacity to help me and my housemates despite multiple problems with the property when we moved in (none of which were their fault).
R. P.
We bought our first home in London and really cant say enough good things about Ogo and Lilly. They both were very knowledgeable, provide great pieces of advice and makes life easy as they keep you updated quite well in each and every stage.
R. H.
I have been renting a property through GHE for about 2 years and have found then to always be polite and helpful. I strongly recommend them, specially Anthony, the most friendly, understanding and accommodating estate agent I know.
M. W.
Initially, I was sceptical about using an independent estate agent. However, the benefits of an independent business soon became apparent. The GHE team are friendly, insightful and knowledgeable, but most importantly, they take pride in their work and can respond to problems in a flexible manner. Whilst I was on holiday plumbing issues arose in a house I was renting. GHE promptly resolved this for me in a cost effective way with minimal hassle/stress to me. I cannot recommend GHE enough, and they will be the only agents I will use going forwards!
F. H.
Been a landlord for 20 years and worked with maybe 5 agencies. GHE have delivered by far the best service for both my tenants and me. Would wholeheartedly recommend them.
J. L.
GHE have been great for our 5 year stay. They listen and have been understanding to our needs. In the end our landlord and us had a satisfactory time in London
M. H.
Good service, highly recommended. Independent organisation, with individual services. If you are looking to buy or rent a property, get in touch with them. Anthony was very helpful.
M. Z.
They did a skype viewing for us as we were out of the country. Made everything really easy and we were more than happy when we actually saw our flat. Highly recommended.
R. K.
Did a great job of letting out our apartment. Seems unlikely that a big chain would've achieved a better price and with the more competitive rates of an independent agent overall a good deal.
I. P.
Good experience with using GHE on finding a flat and moving in. Really helpful in establishing a relationship with the landlord. Would definitely use again.
E. Y.
Lilly, Rhiannon and Karl helped me find the perfect flat. I would totally repeat with them with no doubt. The whole process went really smooth and I am super happy
F. K.
Really lovely experience. The agents were helpful and polite and the lettings procedure was smooth. Nice house with accurate description and reasonable fees.
m. e.
Great service and communication. Andy is an outstanding agent and is always available and very approchable when needed. Will definetly recommend.
A. B.
Excellent service for setting the deal with our new apartment! I felt taken care of and secure. Thanks GHE team!
d. p.
Happy Landlord , Andy found me 1st class Tenants, They are leaving after 3 years, and i have not had one problem ,amazing
N. P.
Fast service and good assistance. Karl and Rhiannon helped me to rent a whole property in a few days.
Recommended!
Z. K.
It's a great pleasure to working with Global House Estates, especially with Cristiana who is a very professional, helpful and kind person.
J. C.
Only popped in for general advice and prices. Local knowledge, friendliness of staff all great. When it's time to move i'll be coming back here.
C. R.
Great agency who offer a personal and professional service. Quick to respond and answer any questions or queries.
L. L.
Edmond, Rhiannon, Andy and the whole team were extremely helpful and managed the whole process very efficiently. Would recommend!
N. C.
Friendly and helpful staff. Whole process could be done remotely which I adore!
F. P.
So far the best letting agency we have came across in London.
A. P.
Wonderful service, made the process of moving in/ moving out very easy!
I. A.
By far the best agency I've ever worked with.
B. S. L.
Thanks to Edmond Li for a great service with us to get our house.
P. B.
Smooth process, all the way from viewing to referencing and moving in, everyone helpful at every stage.
A. L.
Good option
p.
Good honest agency
D. A.
L. N.
C. H.
R. N.
j. j. v. m.
S. S.